OUTSIDE IR35 - ASAP START - 6 MONTH INITIAL CONTRACT - HYBRID WORK (2/3 DAYS ON SITE - WEST LONDON) EDI Expertise & Support Manage and troubleshoot EDI-related issues such as mapping, translation errors, and partner setup Ensure smooth data exchange using protocols like AS2 and VANs Collaborate with EDI service partners to maintain system integrity Deliver training and presentations to build EDI capability across the business Provide expert guidance to internal teams and external stakeholders on EDI processes IT Service Management Own and resolve IT support tickets using an ITSM platform, ensuring accurate documentation Proactively manage service queues and reduce backlog Prioritise tasks based on urgency and business impact Analyse service data to identify trends and recommend improvements Maintain clear documentation for recurring issues and knowledge sharing Stakeholder Engagement & Collaboration Build strong relationships with internal departments and external partners Act as a consultative partner to project teams, contributing technical insights Facilitate forums and discussions to share learnings and drive accountability Support customer onboarding and integration processes Strategic Contribution Help shape and execute EDI strategies, policies, and action plans Identify opportunities for system and process improvements Contribute to evolving support models with a flexible, growth-oriented mindset Take initiative in suggesting enhancements that align with business goals Reporting & Continuous Improvement Generate reports from service data to monitor performance and identify bottlenecks Use insights to drive process optimisation and service enhancements Maintain a feedback loop with stakeholders to refine support practices Support a culture of learning and improvement through documentation and training
08/09/2025
Contractor
OUTSIDE IR35 - ASAP START - 6 MONTH INITIAL CONTRACT - HYBRID WORK (2/3 DAYS ON SITE - WEST LONDON) EDI Expertise & Support Manage and troubleshoot EDI-related issues such as mapping, translation errors, and partner setup Ensure smooth data exchange using protocols like AS2 and VANs Collaborate with EDI service partners to maintain system integrity Deliver training and presentations to build EDI capability across the business Provide expert guidance to internal teams and external stakeholders on EDI processes IT Service Management Own and resolve IT support tickets using an ITSM platform, ensuring accurate documentation Proactively manage service queues and reduce backlog Prioritise tasks based on urgency and business impact Analyse service data to identify trends and recommend improvements Maintain clear documentation for recurring issues and knowledge sharing Stakeholder Engagement & Collaboration Build strong relationships with internal departments and external partners Act as a consultative partner to project teams, contributing technical insights Facilitate forums and discussions to share learnings and drive accountability Support customer onboarding and integration processes Strategic Contribution Help shape and execute EDI strategies, policies, and action plans Identify opportunities for system and process improvements Contribute to evolving support models with a flexible, growth-oriented mindset Take initiative in suggesting enhancements that align with business goals Reporting & Continuous Improvement Generate reports from service data to monitor performance and identify bottlenecks Use insights to drive process optimisation and service enhancements Maintain a feedback loop with stakeholders to refine support practices Support a culture of learning and improvement through documentation and training
Role This role is part of the Development team. You will be involved in the design and development of the platform firmware used in the product range. You will support firmware Project Management development tracking and status as part of the Agile development process. This involves working with team leads to create development tasks; assignment to team members and progress tracking. From day one you will be given responsibility and will start working on live projects, where you will apply your existing knowledge and skills. Requirements: Provide the details of job scope with reference to section II (Purpose of the Position) The successful candidate will be responsible for full life cycle development on the product range, including: Requirement analysis Design Development Maintenance Continuous integration Configuration management Peer code inspection Task creation and tracking You will develop and maintain firmware platform components shared across the whole family of products including RTOS, Drivers, Encryption engines, Communication Stacks and Metering Engines. You will understand secure coding techniques to ensure the product range meets the required industry standards for the relevant certifications and approvals. Experience Provide requirements for educational attainment, working experience, technical proficiencies and other skills required for the position Essential: Degree or higher in a relevant subject. 5 -10 years of Embedded C programming. Good working knowledge of Embedded RTOS. Low level Embedded processor/Microcontroller. Secure coding, MISRA. Desirable: Design and development of low power systems. Smart metering (DLMS, GBCS, ZigBee Smart Energy). Agile software development. Wireless technologies (ZigBee, Bluetooth, 3GPP, IoT).
24/03/2021
Full time
Role This role is part of the Development team. You will be involved in the design and development of the platform firmware used in the product range. You will support firmware Project Management development tracking and status as part of the Agile development process. This involves working with team leads to create development tasks; assignment to team members and progress tracking. From day one you will be given responsibility and will start working on live projects, where you will apply your existing knowledge and skills. Requirements: Provide the details of job scope with reference to section II (Purpose of the Position) The successful candidate will be responsible for full life cycle development on the product range, including: Requirement analysis Design Development Maintenance Continuous integration Configuration management Peer code inspection Task creation and tracking You will develop and maintain firmware platform components shared across the whole family of products including RTOS, Drivers, Encryption engines, Communication Stacks and Metering Engines. You will understand secure coding techniques to ensure the product range meets the required industry standards for the relevant certifications and approvals. Experience Provide requirements for educational attainment, working experience, technical proficiencies and other skills required for the position Essential: Degree or higher in a relevant subject. 5 -10 years of Embedded C programming. Good working knowledge of Embedded RTOS. Low level Embedded processor/Microcontroller. Secure coding, MISRA. Desirable: Design and development of low power systems. Smart metering (DLMS, GBCS, ZigBee Smart Energy). Agile software development. Wireless technologies (ZigBee, Bluetooth, 3GPP, IoT).
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