JLA Limited in Ripponden is seeking a Telephony Application Manager to oversee the operational management of telephony applications and support services. This role requires strong expertise in administering telephony platforms and experience in managing third-party suppliers. The ideal candidate has over 2 years of experience in a corporate environment and possesses solid communication skills to bridge technical and business needs. The position offers a salary of up to £35,000, depending on experience.
18/05/2026
Full time
JLA Limited in Ripponden is seeking a Telephony Application Manager to oversee the operational management of telephony applications and support services. This role requires strong expertise in administering telephony platforms and experience in managing third-party suppliers. The ideal candidate has over 2 years of experience in a corporate environment and possesses solid communication skills to bridge technical and business needs. The position offers a salary of up to £35,000, depending on experience.
Location: Ripponden or Dublin (office 3 days a week). Salary up to £35,000 depending on experience. Vacancy type: Permanent/Full Time. Job Description Job title Telephony Application Manager Function Technology (Application Management) Location Ripponden Reports to No Responsible for staff No About our business JLA is a mission critical infrastructure solutions business offering services Laundry, Catering, Heating, Fire Safety, Infection Control and Air Conditioning. The company offers an end to end, on premise, machine supply and breakdown service proposition under the name Total Care, and additional products and services. JLA is driven by a world class Sales & Marketing engine, owns and maintains all assets, and has an efficient on site operations team working with daily with customers. Role overview As Telephony Application Manager, you will be responsible for the day to day ownership, running and improvement of JLA's telephony applications and supporting services. You will act as the key point of contact between IT, third party suppliers and operational teams. You will manage incidents and problems through to resolution, oversee configuration and change management, and drive upgrades and enhancements aligned to service needs. You will also maintain documentation and controls to meet operational, compliance and service level expectations. Key tasks Own the operational management of JLA's telephony applications and supporting services. Own configuration management for telephony services (including configuration, integration and user access), ensuring controls and auditability are maintained. Responsible for user account management, call flow creation and configuration and system administration. Act as the point of escalation for incidents, driving triage, coordination and resolution, and providing clear stakeholder communications. Lead problem management for recurring faults, performing root cause analysis and implementing preventative measures. Manage change and release activity for telephony applications, including risk/impact assessment, scheduling, testing, and working with the business to provide post implementation validation. Manage third party suppliers and carriers, including ticket progression, service reviews, SLAs and escalation routes. Define and maintain monitoring, alerting and operational dashboards; review trends and drive service improvements. Plan and deliver upgrades, patches and enhancements, ensuring minimal disruption and strong change governance. Maintain accurate documentation (service guides, runbooks, support processes and knowledge articles) and support ongoing training for IT and operational users. Support service continuity and compliance by ensuring appropriate backup, DR and security controls are in place and tested. Act as the interface between the business and telephony 3rd parties for issue resolution, roadmap updates and account / product reviews. Criteria Essential (attributes required for candidate to be considered) Desirable (attributes can be trained or developed) Knowledge and Skills Demonstrable experience administering a telephony platform in a corporate environment Practical experience designing and configuring call flows Ability to diagnose and coordinate resolution of application/service issues using logs, monitoring and structured troubleshooting Experience managing third party suppliers, including SLAs, escalations and service reviews Understanding of access, security and compliance controls for telephony applications Strong stakeholder communication skills, able to translate technical issues into clear business updates Knowledge of contact centre platform integrations (e.g. CRM integrations). Knowledge of IT service management practices (incident, problem, change and release management). Knowledge of contact centre workforce management, reporting tooling and outbound diallers Experience Experience supporting and/or managing business critical telephony applications or unified communications platforms in a production environment, including user configuration, call flow design and IVR/dialler configuration. Hands on incident management through to resolution, including coordination across internal teams and suppliers. Experience delivering changes/releases (planning, testing, implementation and post change validation). Experience producing and maintaining operational documentation (runbooks, knowledge articles and support processes). 2+ years' experience working with cloud based telephony solutions (e.g. Genesys, NICE, Avaya etc) Experience with telephony migrations or major upgrades (e.g., platform refresh, carrier changes, number moves). Personal qualities Calm, structured approach under pressure, with a focus on restoring service and managing risk. Strong ownership mindset with a bias for action and follow through. Clear, confident communicator with the ability to tailor messages for technical and non technical audiences. Customer focused and collaborative, building effective relationships across IT, operations and suppliers. Continuous improvement mindset, using data and feedback to reduce incidents and improve service quality. Able to challenge constructively and influence decisions with stakeholders and suppliers. Qualifications Telephony/UC or vendor certification relevant to the platform(s) used (e.g. Cisco, Avaya, Genesys) We will need you to have a full UK driving licence
18/05/2026
Full time
Location: Ripponden or Dublin (office 3 days a week). Salary up to £35,000 depending on experience. Vacancy type: Permanent/Full Time. Job Description Job title Telephony Application Manager Function Technology (Application Management) Location Ripponden Reports to No Responsible for staff No About our business JLA is a mission critical infrastructure solutions business offering services Laundry, Catering, Heating, Fire Safety, Infection Control and Air Conditioning. The company offers an end to end, on premise, machine supply and breakdown service proposition under the name Total Care, and additional products and services. JLA is driven by a world class Sales & Marketing engine, owns and maintains all assets, and has an efficient on site operations team working with daily with customers. Role overview As Telephony Application Manager, you will be responsible for the day to day ownership, running and improvement of JLA's telephony applications and supporting services. You will act as the key point of contact between IT, third party suppliers and operational teams. You will manage incidents and problems through to resolution, oversee configuration and change management, and drive upgrades and enhancements aligned to service needs. You will also maintain documentation and controls to meet operational, compliance and service level expectations. Key tasks Own the operational management of JLA's telephony applications and supporting services. Own configuration management for telephony services (including configuration, integration and user access), ensuring controls and auditability are maintained. Responsible for user account management, call flow creation and configuration and system administration. Act as the point of escalation for incidents, driving triage, coordination and resolution, and providing clear stakeholder communications. Lead problem management for recurring faults, performing root cause analysis and implementing preventative measures. Manage change and release activity for telephony applications, including risk/impact assessment, scheduling, testing, and working with the business to provide post implementation validation. Manage third party suppliers and carriers, including ticket progression, service reviews, SLAs and escalation routes. Define and maintain monitoring, alerting and operational dashboards; review trends and drive service improvements. Plan and deliver upgrades, patches and enhancements, ensuring minimal disruption and strong change governance. Maintain accurate documentation (service guides, runbooks, support processes and knowledge articles) and support ongoing training for IT and operational users. Support service continuity and compliance by ensuring appropriate backup, DR and security controls are in place and tested. Act as the interface between the business and telephony 3rd parties for issue resolution, roadmap updates and account / product reviews. Criteria Essential (attributes required for candidate to be considered) Desirable (attributes can be trained or developed) Knowledge and Skills Demonstrable experience administering a telephony platform in a corporate environment Practical experience designing and configuring call flows Ability to diagnose and coordinate resolution of application/service issues using logs, monitoring and structured troubleshooting Experience managing third party suppliers, including SLAs, escalations and service reviews Understanding of access, security and compliance controls for telephony applications Strong stakeholder communication skills, able to translate technical issues into clear business updates Knowledge of contact centre platform integrations (e.g. CRM integrations). Knowledge of IT service management practices (incident, problem, change and release management). Knowledge of contact centre workforce management, reporting tooling and outbound diallers Experience Experience supporting and/or managing business critical telephony applications or unified communications platforms in a production environment, including user configuration, call flow design and IVR/dialler configuration. Hands on incident management through to resolution, including coordination across internal teams and suppliers. Experience delivering changes/releases (planning, testing, implementation and post change validation). Experience producing and maintaining operational documentation (runbooks, knowledge articles and support processes). 2+ years' experience working with cloud based telephony solutions (e.g. Genesys, NICE, Avaya etc) Experience with telephony migrations or major upgrades (e.g., platform refresh, carrier changes, number moves). Personal qualities Calm, structured approach under pressure, with a focus on restoring service and managing risk. Strong ownership mindset with a bias for action and follow through. Clear, confident communicator with the ability to tailor messages for technical and non technical audiences. Customer focused and collaborative, building effective relationships across IT, operations and suppliers. Continuous improvement mindset, using data and feedback to reduce incidents and improve service quality. Able to challenge constructively and influence decisions with stakeholders and suppliers. Qualifications Telephony/UC or vendor certification relevant to the platform(s) used (e.g. Cisco, Avaya, Genesys) We will need you to have a full UK driving licence
JLA is a mission critical infrastructure solutions business offering services Laundry, Catering, Heating, Fire Safety, Infection Control and Air Conditioning. The company offers an end-to-end, on premise, machine supply and breakdown service proposition under the name Total Care, and additional products and services. JLA is driven by a world class Sales & Marketing engine, owns and maintains all assets, and has an efficient on-site operations team working with daily with customers. When you join the JLA family, you'll also gain access to an extensive benefits package. We care about our people and take your well-being seriously, which is why we offer a range of supportive tools for health and wellbeing, financial guidance, and legal advice. Our Employee Assistance Programme, 24/7 Wellness and Lifestyle App plus a dedicated team of Mental Health First Aiders are there to support you through life's challenges. We also offer up to 8 counseling sessions, which can be in-person or remote, providing you with the support and flexibility to suit your own personal needs. You can reach any fitness goals with our free onsite gym at head office along with a range of other gym membership discounts available. To offer financial support, we not only provide life assurance coverage, company sick pay, and a company pension scheme, we offer a range of added benefits such as free office parking, eye care vouchers, a cycle-to-work scheme, and exclusive discounts through our staff benefits hub. We really pride ourselves in offering a healthy work-life balance and believe it is important to have time away to recharge which is why we provide 25 days of annual leave plus bank holidays, flexible working options, and enhanced family leave policies. We are a company that appreciates you and invests in your success and even have a Colleague Recognition Scheme to celebrate your achievements. We're dedicated to your growth, offering support in career development and training. We value your referrals, and through our Refer a Friend scheme, you can earn up to £1,000 in bonus rewards! Role overview Safety systems maintenance engineer including reactive calls Key tasks Responsible for maintenance as per level 2 and phase 2 reactive calls to sites where customers have called in faulty systems (when senior guy is already on job). Part of the OOH call out rota. To carry enhanced van stock to achieve high 1st fix rate. Responsible for van stock in the same manner as level 1 and 2. Service Delivery Demonstrate an understanding of what service delivery excellence is for your role, ensuring you deliver the basics right every time and are part of a team where service is central to good performance. Managing Risk Awareness of your operational and regulation risks which may impend your operations. Responsibility for reporting to your line manager any risk which may impact the business Managing Health & Safety Conduct any Risk Assessments and Method Statements, compiling reports in line with H&S requirements Liaising with the Head of Compliance to ensure any compliance as part of your role is in line with the framework set. Criteria Essential (attributes required for candidate to be considered) Desirable (attributes can be trained or developed) Knowledge and Skills (what you know and what you can do)
17/05/2026
Full time
JLA is a mission critical infrastructure solutions business offering services Laundry, Catering, Heating, Fire Safety, Infection Control and Air Conditioning. The company offers an end-to-end, on premise, machine supply and breakdown service proposition under the name Total Care, and additional products and services. JLA is driven by a world class Sales & Marketing engine, owns and maintains all assets, and has an efficient on-site operations team working with daily with customers. When you join the JLA family, you'll also gain access to an extensive benefits package. We care about our people and take your well-being seriously, which is why we offer a range of supportive tools for health and wellbeing, financial guidance, and legal advice. Our Employee Assistance Programme, 24/7 Wellness and Lifestyle App plus a dedicated team of Mental Health First Aiders are there to support you through life's challenges. We also offer up to 8 counseling sessions, which can be in-person or remote, providing you with the support and flexibility to suit your own personal needs. You can reach any fitness goals with our free onsite gym at head office along with a range of other gym membership discounts available. To offer financial support, we not only provide life assurance coverage, company sick pay, and a company pension scheme, we offer a range of added benefits such as free office parking, eye care vouchers, a cycle-to-work scheme, and exclusive discounts through our staff benefits hub. We really pride ourselves in offering a healthy work-life balance and believe it is important to have time away to recharge which is why we provide 25 days of annual leave plus bank holidays, flexible working options, and enhanced family leave policies. We are a company that appreciates you and invests in your success and even have a Colleague Recognition Scheme to celebrate your achievements. We're dedicated to your growth, offering support in career development and training. We value your referrals, and through our Refer a Friend scheme, you can earn up to £1,000 in bonus rewards! Role overview Safety systems maintenance engineer including reactive calls Key tasks Responsible for maintenance as per level 2 and phase 2 reactive calls to sites where customers have called in faulty systems (when senior guy is already on job). Part of the OOH call out rota. To carry enhanced van stock to achieve high 1st fix rate. Responsible for van stock in the same manner as level 1 and 2. Service Delivery Demonstrate an understanding of what service delivery excellence is for your role, ensuring you deliver the basics right every time and are part of a team where service is central to good performance. Managing Risk Awareness of your operational and regulation risks which may impend your operations. Responsibility for reporting to your line manager any risk which may impact the business Managing Health & Safety Conduct any Risk Assessments and Method Statements, compiling reports in line with H&S requirements Liaising with the Head of Compliance to ensure any compliance as part of your role is in line with the framework set. Criteria Essential (attributes required for candidate to be considered) Desirable (attributes can be trained or developed) Knowledge and Skills (what you know and what you can do)
JLA Limited in Newcastle upon Tyne is seeking a Safety Systems Maintenance Engineer to manage maintenance calls and ensure service delivery excellence. The role includes responsibilities for reactive calls, risk assessments, and participating in the out-of-hours call-out rota. Candidates will benefit from an extensive support package, including health and wellbeing assistance, a company pension scheme, and opportunities for career development. The company offers a healthy work-life balance with 25 days annual leave plus bank holidays.
17/05/2026
Full time
JLA Limited in Newcastle upon Tyne is seeking a Safety Systems Maintenance Engineer to manage maintenance calls and ensure service delivery excellence. The role includes responsibilities for reactive calls, risk assessments, and participating in the out-of-hours call-out rota. Candidates will benefit from an extensive support package, including health and wellbeing assistance, a company pension scheme, and opportunities for career development. The company offers a healthy work-life balance with 25 days annual leave plus bank holidays.
JLA is a mission critical infrastructure solutions business offering services Laundry, Catering, Heating, Fire Safety, Infection Control and Air Conditioning. The company offers an end-to-end, on premise, machine supply and breakdown service proposition under the name Total Care, and additional products and services. JLA is driven by a world class Sales & Marketing engine, owns and maintains all assets, and has an efficient on-site operations team working with daily with customers. When you join the JLA family, you'll also gain access to an extensive benefits package. We care about our people and take your well-being seriously, which is why we offer a range of supportive tools for health and wellbeing, financial guidance, and legal advice. Our Employee Assistance Programme, 24/7 Wellness and Lifestyle App plus a dedicated team of Mental Health First Aiders are there to support you through life's challenges. We also offer up to 8 counseling sessions, which can be in-person or remote, providing you with the support and flexibility to suit your own personal needs. You can reach any fitness goals with our free onsite gym at head office along with a range of other gym membership discounts available. To offer financial support, we not only provide life assurance coverage, company sick pay, and a company pension scheme, we offer a range of added benefits such as free office parking, eye care vouchers, a cycle-to-work scheme, and exclusive discounts through our staff benefits hub. We really pride ourselves in offering a healthy work-life balance and believe it is important to have time away to recharge which is why we provide 25 days of annual leave plus bank holidays, flexible working options, and enhanced family leave policies. We are a company that appreciates you and invests in your success and even have a Colleague Recognition Scheme to celebrate your achievements. We're dedicated to your growth, offering support in career development and training. We value your referrals, and through our Refer a Friend scheme, you can earn up to £1,000 in bonus rewards! Role overview Safety systems maintenance engineer including reactive calls Key tasks Responsible for maintenance as per level 2 and phase 2 reactive calls to sites where customers have called in faulty systems (when senior guy is already on job). Part of the OOH call out rota. To carry enhanced van stock to achieve high 1st fix rate. Responsible for van stock in the same manner as level 1 and 2. Service Delivery Demonstrate an understanding of what service delivery excellence is for your role, ensuring you deliver the basics right every time and are part of a team where service is central to good performance. Managing Risk Awareness of your operational and regulation risks which may impend your operations. Responsibility for reporting to your line manager any risk which may impact the business Managing Health & Safety Conduct any Risk Assessments and Method Statements, compiling reports in line with H&S requirements Liaising with the Head of Compliance to ensure any compliance as part of your role is in line with the framework set. Criteria Essential (attributes required for candidate to be considered) Desirable (attributes can be trained or developed) Knowledge and Skills (what you know and what you can do)
17/05/2026
Full time
JLA is a mission critical infrastructure solutions business offering services Laundry, Catering, Heating, Fire Safety, Infection Control and Air Conditioning. The company offers an end-to-end, on premise, machine supply and breakdown service proposition under the name Total Care, and additional products and services. JLA is driven by a world class Sales & Marketing engine, owns and maintains all assets, and has an efficient on-site operations team working with daily with customers. When you join the JLA family, you'll also gain access to an extensive benefits package. We care about our people and take your well-being seriously, which is why we offer a range of supportive tools for health and wellbeing, financial guidance, and legal advice. Our Employee Assistance Programme, 24/7 Wellness and Lifestyle App plus a dedicated team of Mental Health First Aiders are there to support you through life's challenges. We also offer up to 8 counseling sessions, which can be in-person or remote, providing you with the support and flexibility to suit your own personal needs. You can reach any fitness goals with our free onsite gym at head office along with a range of other gym membership discounts available. To offer financial support, we not only provide life assurance coverage, company sick pay, and a company pension scheme, we offer a range of added benefits such as free office parking, eye care vouchers, a cycle-to-work scheme, and exclusive discounts through our staff benefits hub. We really pride ourselves in offering a healthy work-life balance and believe it is important to have time away to recharge which is why we provide 25 days of annual leave plus bank holidays, flexible working options, and enhanced family leave policies. We are a company that appreciates you and invests in your success and even have a Colleague Recognition Scheme to celebrate your achievements. We're dedicated to your growth, offering support in career development and training. We value your referrals, and through our Refer a Friend scheme, you can earn up to £1,000 in bonus rewards! Role overview Safety systems maintenance engineer including reactive calls Key tasks Responsible for maintenance as per level 2 and phase 2 reactive calls to sites where customers have called in faulty systems (when senior guy is already on job). Part of the OOH call out rota. To carry enhanced van stock to achieve high 1st fix rate. Responsible for van stock in the same manner as level 1 and 2. Service Delivery Demonstrate an understanding of what service delivery excellence is for your role, ensuring you deliver the basics right every time and are part of a team where service is central to good performance. Managing Risk Awareness of your operational and regulation risks which may impend your operations. Responsibility for reporting to your line manager any risk which may impact the business Managing Health & Safety Conduct any Risk Assessments and Method Statements, compiling reports in line with H&S requirements Liaising with the Head of Compliance to ensure any compliance as part of your role is in line with the framework set. Criteria Essential (attributes required for candidate to be considered) Desirable (attributes can be trained or developed) Knowledge and Skills (what you know and what you can do)
JLA Limited in Newcastle upon Tyne is seeking a Safety Systems Maintenance Engineer to manage maintenance calls and ensure service delivery excellence. The role includes responsibilities for reactive calls, risk assessments, and participating in the out-of-hours call-out rota. Candidates will benefit from an extensive support package, including health and wellbeing assistance, a company pension scheme, and opportunities for career development. The company offers a healthy work-life balance with 25 days annual leave plus bank holidays.
17/05/2026
Full time
JLA Limited in Newcastle upon Tyne is seeking a Safety Systems Maintenance Engineer to manage maintenance calls and ensure service delivery excellence. The role includes responsibilities for reactive calls, risk assessments, and participating in the out-of-hours call-out rota. Candidates will benefit from an extensive support package, including health and wellbeing assistance, a company pension scheme, and opportunities for career development. The company offers a healthy work-life balance with 25 days annual leave plus bank holidays.
JLA is a mission critical infrastructure solutions business offering services Laundry, Catering, Heating, Fire Safety, Infection Control and Air Conditioning. The company offers an end-to-end, on premise, machine supply and breakdown service proposition under the name Total Care, and additional products and services. JLA is driven by a world class Sales & Marketing engine, owns and maintains all assets, and has an efficient on-site operations team working with daily with customers. When you join the JLA family, you'll also gain access to an extensive benefits package. We care about our people and take your well-being seriously, which is why we offer a range of supportive tools for health and wellbeing, financial guidance, and legal advice. Our Employee Assistance Programme, 24/7 Wellness and Lifestyle App plus a dedicated team of Mental Health First Aiders are there to support you through life's challenges. We also offer up to 8 counseling sessions, which can be in-person or remote, providing you with the support and flexibility to suit your own personal needs. You can reach any fitness goals with our free onsite gym at head office along with a range of other gym membership discounts available. To offer financial support, we not only provide life assurance coverage, company sick pay, and a company pension scheme, we offer a range of added benefits such as free office parking, eye care vouchers, a cycle-to-work scheme, and exclusive discounts through our staff benefits hub. We really pride ourselves in offering a healthy work-life balance and believe it is important to have time away to recharge which is why we provide 25 days of annual leave plus bank holidays, flexible working options, and enhanced family leave policies. We are a company that appreciates you and invests in your success and even have a Colleague Recognition Scheme to celebrate your achievements. We're dedicated to your growth, offering support in career development and training. We value your referrals, and through our Refer a Friend scheme, you can earn up to £1,000 in bonus rewards! Role overview Safety systems maintenance engineer including reactive calls Key tasks Responsible for maintenance as per level 2 and phase 2 reactive calls to sites where customers have called in faulty systems (when senior guy is already on job). Part of the OOH call out rota. To carry enhanced van stock to achieve high 1st fix rate. Responsible for van stock in the same manner as level 1 and 2. Service Delivery Demonstrate an understanding of what service delivery excellence is for your role, ensuring you deliver the basics right every time and are part of a team where service is central to good performance. Managing Risk Awareness of your operational and regulation risks which may impend your operations. Responsibility for reporting to your line manager any risk which may impact the business Managing Health & Safety Conduct any Risk Assessments and Method Statements, compiling reports in line with H&S requirements Liaising with the Head of Compliance to ensure any compliance as part of your role is in line with the framework set. Criteria Essential (attributes required for candidate to be considered) Desirable (attributes can be trained or developed) Knowledge and Skills (what you know and what you can do)
17/05/2026
Full time
JLA is a mission critical infrastructure solutions business offering services Laundry, Catering, Heating, Fire Safety, Infection Control and Air Conditioning. The company offers an end-to-end, on premise, machine supply and breakdown service proposition under the name Total Care, and additional products and services. JLA is driven by a world class Sales & Marketing engine, owns and maintains all assets, and has an efficient on-site operations team working with daily with customers. When you join the JLA family, you'll also gain access to an extensive benefits package. We care about our people and take your well-being seriously, which is why we offer a range of supportive tools for health and wellbeing, financial guidance, and legal advice. Our Employee Assistance Programme, 24/7 Wellness and Lifestyle App plus a dedicated team of Mental Health First Aiders are there to support you through life's challenges. We also offer up to 8 counseling sessions, which can be in-person or remote, providing you with the support and flexibility to suit your own personal needs. You can reach any fitness goals with our free onsite gym at head office along with a range of other gym membership discounts available. To offer financial support, we not only provide life assurance coverage, company sick pay, and a company pension scheme, we offer a range of added benefits such as free office parking, eye care vouchers, a cycle-to-work scheme, and exclusive discounts through our staff benefits hub. We really pride ourselves in offering a healthy work-life balance and believe it is important to have time away to recharge which is why we provide 25 days of annual leave plus bank holidays, flexible working options, and enhanced family leave policies. We are a company that appreciates you and invests in your success and even have a Colleague Recognition Scheme to celebrate your achievements. We're dedicated to your growth, offering support in career development and training. We value your referrals, and through our Refer a Friend scheme, you can earn up to £1,000 in bonus rewards! Role overview Safety systems maintenance engineer including reactive calls Key tasks Responsible for maintenance as per level 2 and phase 2 reactive calls to sites where customers have called in faulty systems (when senior guy is already on job). Part of the OOH call out rota. To carry enhanced van stock to achieve high 1st fix rate. Responsible for van stock in the same manner as level 1 and 2. Service Delivery Demonstrate an understanding of what service delivery excellence is for your role, ensuring you deliver the basics right every time and are part of a team where service is central to good performance. Managing Risk Awareness of your operational and regulation risks which may impend your operations. Responsibility for reporting to your line manager any risk which may impact the business Managing Health & Safety Conduct any Risk Assessments and Method Statements, compiling reports in line with H&S requirements Liaising with the Head of Compliance to ensure any compliance as part of your role is in line with the framework set. Criteria Essential (attributes required for candidate to be considered) Desirable (attributes can be trained or developed) Knowledge and Skills (what you know and what you can do)
JLA Limited in Newcastle upon Tyne is seeking a Safety Systems Maintenance Engineer to manage maintenance calls and ensure service delivery excellence. The role includes responsibilities for reactive calls, risk assessments, and participating in the out-of-hours call-out rota. Candidates will benefit from an extensive support package, including health and wellbeing assistance, a company pension scheme, and opportunities for career development. The company offers a healthy work-life balance with 25 days annual leave plus bank holidays.
17/05/2026
Full time
JLA Limited in Newcastle upon Tyne is seeking a Safety Systems Maintenance Engineer to manage maintenance calls and ensure service delivery excellence. The role includes responsibilities for reactive calls, risk assessments, and participating in the out-of-hours call-out rota. Candidates will benefit from an extensive support package, including health and wellbeing assistance, a company pension scheme, and opportunities for career development. The company offers a healthy work-life balance with 25 days annual leave plus bank holidays.