COOPER LOMAZ RECRUITMENT LTD

Job Title : ERP Software Support Analyst. Location : Bury St Edmunds. Contract : Permanent. Are you passionate about IT and enjoy helping people solve technical problems? We're looking for a software support analyst to join our clients ERP support team, based in Bury St Edmunds. This is a fantastic opportunity to join a supportive, forward-thinking business where you'll be the first point of contact for their customers IT queries. Working within a team of Support Analysts you will ideally have a lean / preference supporting the financial modules, so prior experience supporting financial application related to purchase ledger or accounts is preferable, The role comes with the option to work onsite in their office full time as well as hybrid or remote options. Key responsibilities First point of contact for customer support needs. Diagnose and resolves line support issues across the companies ERP software with a lean-to finance / financial application support Deliver excellent customer service, including the ability to speak comfortably on the phone to a range of customers. A focus on the support queries related to the ERP's financial modules. Skills & Experience 1st to 2nd Line Support experience Ability to quickly pick up bespoke software Experience on financial software such as sage etc is preferred. A knowledge of SQL scripting and SQL Server Reporting Services (SSRS) would be advantageous. Strong customer service history and communication skills. Why Join Us Join a welcoming and well-established team. The opportunity to work on an evolving software in the companies ERP. Option to work remote or hybrid after training period. If you're a motivated IT support professional who enjoys solving problems and providing excellent customer service, we'd love to hear from you.

Job Title: 1st Line Support Engineer Location: Just outside Ipswich (office-based) Salary: 25,000 - 30,000 per annum Contract: Full-time, Permanent Are you passionate about IT and enjoy helping people solve technical problems? We're looking for a customer-focused 1st Line Support Engineer to join our clients IT team, based just outside of Ipswich. This is a fantastic opportunity to join a supportive, forward-thinking business where you'll be the first point of contact for IT support queries. This is an onsite role, so a full UK driving licence and access to your own vehicle is required. Key Responsibilities Act as the first point of contact for IT support queries, providing face-to-face and remote assistance. Diagnose and resolve 1st line technical issues across hardware, software, and network environments. Escalate more complex issues to the 2nd line team when required. Configure and maintain desktops, laptops, mobile devices, and peripherals. Deliver an excellent customer experience, ensuring end-users feel supported and informed. Skills & Experience Previous experience in a 1st Line IT Support or Service Desk role. Confident troubleshooting issues with Windows OS, Microsoft 365, and basic networking. Strong communication skills with a customer-first approach. Ability to prioritise tasks and manage multiple issues simultaneously. Full, clean UK driving licence is essential due to location. Why Join Us? Salary up to 30,000 per annum depending on experience. Be part of a friendly, collaborative IT team with opportunities for progression. Gain hands-on exposure to a wide range of technologies. Free parking onsite and easy access from Ipswich and surrounding areas. If you're a motivated IT support professional who enjoys solving problems and providing excellent customer service, we'd love to hear from you.

Test Analyst Norwich - Hybrid Salary - 28-32k Currently looking for a talented manual software tester/QA to join a new IT team with their QA and testing efforts. You will passionate and offer experience and knowledge of all aspects of the SDLC, and be familiar with Azure DevOps for test management and defect tracking. If you enjoy working closely with developers and product owners to ensure the quality and reliability of our software solutions then this could be the job for you! Required Skills: 2-3 years' experience in manual software testing. Proven experience testing SaaS applications. Hands-on experience using Azure DevOps for test management and defect tracking. Strong understanding of Agile methodologies Excellent communication skills - able to liaise confidently with both technical and non-technical stakeholders. High attention to detail and strong analytical thinking. Basic understanding of API testing, SQL, or automation tools (e.g., Postman, Playwright) ISTQB qualified - Would be great! What the business can offer you Hybrid working Collaborative, inclusive, and innovative work environment. Exposure to cutting-edge SaaS technologies This is a fantastic opportunity to join a growing business as they begin their new innovative journey and who offer you hybrid working arrangements and an autonomy working culture. To be considered for this opportunity please send an updated copy of your cv. Full spec on successful application

Service Desk Analyst Peterborough - Hybrid after training is completed (4-6 weeks) 6-month contract (regularly extend) 37.5 hours per week - overtime available 15.18 per hour (Paid Weekly) Rotating shift: Morning 08.00 - 16.30 1 hr break Late Morning 10.30 - 19.00 1 hr break Weekend work is required on a rotational basis. Working as part of a project-based team, you will be responsible for resolving technical IT related issues at 1st and 2nd line level, along with getting involved with more hands on tasks, such as desktop builds. Key Skills: 1st line support experience Previous IT Service Desk experience (or similar) Strong Windows and Google skills Strong communication skills Supporting international internal users Full training and support offered as well as progression opportunities.

Job Title: SystmOne Developer Location: Norwich - Hybrid Salary: 40-55k We're looking for an experienced SystmOne Specialist to join a leading healthcare technology provider and play a pivotal role in shaping digital solutions for the primary care sector. You'll be the go-to specialist for all things SystmOne, (the super user!) leading on configuration, development, and optimisation of tools that help clinicians work smarter and deliver better outcomes. Contract requirements into intuitive workflows, to designing templates, protocols, and reports, you'll make sure SystmOne is working at its very best! About You Minimum 3 years' hands-on experience with SystmOne in a primary care or digital health setting. SystmOne configuration Proven track record designing and managing templates, protocols, searches, and reports. Strong knowledge of UK primary care contracts Excellent analytical skills with a keen eye for detail. Confident communicator Organised, adaptable, and comfortable managing multiple priorities. Want to know more about the role? APPLY TODAY!

Job Title: Full Stack Developer Location: Felixstowe Suffolk Type: Permanent Salary: DOE About the Role We are seeking a talented Full Stack Developer to join a small, focused development team responsible for delivering a key project along with numerous internal projects. As part of this team, you will work across the entire development stack, leveraging DevOps practices, SQL Server, C#, Angular, TypeScript, and Kendo UI to create RESTful API services and high-quality web applications. You will have proven experience working with Microsoft C# full stack, and ideally have some preference / experience towards front end UI / UX. The Frontend is written in Angular and Kendo is used for component libraries. In addition to driving the current microservice project forward, you will help maintain legacy .NET Framework MVC applications and deliver smaller-scale solutions to meet the evolving needs of the business. Key Responsibilities Work across the full technology stack: C#, Angular, TypeScript, Kendo UI, SQL Server, DevOps pipelines. Create RESTful APIs and other services that support core business functions. Maintain and enhance legacy .NET Framework MVC applications. Deliver smaller development solutions to support operational and administrative needs. Collaborate closely with a small, agile team to deliver high-quality solutions on time. Contribute to architecture discussions and process improvements. Required Skills & Experience Proven experience with C#. Solid front-end development experience using Angular and TypeScript. Experience with Kendo UI or similar UI frameworks. Solid knowledge of SQL Server and database design principles. Familiarity with RESTful API design and development. Experience in maintaining .NET Framework MVC applications is highly desirable. Understanding of DevOps practices, version control, and continuous integration/deployment pipelines. Strong problem-solving skills and the ability to deliver high-quality solutions under deadlines. Personal Attributes Collaborative, team-focused mindset. Self-motivated and proactive in identifying and solving problems. Flexible approach, capable of balancing long-term projects with smaller ad-hoc tasks. Passionate about modernising legacy systems and improving business processes.

Job Title: Software Design Engineer - C++ Location : Norwich Salary: Up to 65k (doe) Currently searching for an experienced Embedded C++ Software Engineer to join an established systems and product specialist based in Norwich. You will be part of a talented team of C++ Embedded Design Engineers who offer integrity enthusiasm and who are passionate about delivering high quality software! As one of their engineers you will offer a strong background in embedded software design and C++. Key Responsibilities Contributes to the full lifecycle of embedded software development requirements Design through to implementation, testing, and delivery Continuous improvement in code quality, security and system performance Generating code where necessary in support of the software solutions Maintaining familiarity with applicable standards/techniques and assure compliance where applicable Troubleshooting and resolving technical issues related to the software solutions Generating code where necessary in support of the software solutions About You This business is looking for someone with strong embedded C++ design skills Proven experience in a software engineering role Real-time embedded C++ software for Linux Familiarity with version control systems (i.e. Git). Strong understanding of engineering principles and tools. Experience with Qt Creator would be nice A passion for innovation If you like the idea of working with a business that recognise hard work and offer strong values then please send your CV to link. ( full job description on successful application)

Software Design Engineer - C++ Norwich Salary - up to 65k (doe) Currently searching for an experienced Embedded C++ Software Engineer to join an established systems and product specialist based in Norwich. You will be part of a talented team of C++ Embedded Design Engineers who offer integrity enthusiasm and who are passionate about delivering high quality software! As one of their engineers you will offer a strong background in embedded software design and C++. Key Responsibilities Contributes to the full lifecycle of embedded software development requirements Design through to implementation, testing, and delivery Continuous improvement in code quality, security and system performance Generating code where necessary in support of the software solutions Maintaining familiarity with applicable standards/techniques and assure compliance where applicable Troubleshooting and resolving technical issues related to the software solutions Generating code where necessary in support of the software solutions About You This business is looking for someone with strong embedded C++ design skills Proven experience in a software engineering role Real-time embedded C++ software for Linux Familiarity with version control systems (i.e. Git). Strong understanding of engineering principles and tools. Experience with Qt Creator would be nice A passion for innovation If you like the idea of working with a business that recognise hard work and offer strong values then please send your CV to link. ( full job description on successful application)

Job Title: Desktop Support / EUC Engineer Location: Bacton (Onsite) Contract: 3-Month Contract (Potential Extension) Rate: Up to 38 per hour (Umbrella) Hours: Full-Time Are you an experienced Desktop Support Engineer or EUC Specialist looking for your next contract? We're seeking a proactive, hands-on engineer to join a busy team based onsite in Bacton. You'll play a key role in supporting IT systems, troubleshooting hardware and software issues, and ensuring excellent end-user experiences across both office and offshore environments. This is an exciting opportunity for someone with strong technical skills who thrives in a fast-paced, varied environment. Key Responsibilities Provide desktop, laptop, and peripheral support, including basic repairs and hardware replacements. Install, configure, and troubleshoot software, mobile apps, and secure mobile device setups Set up and support AV systems, printers, and collaboration tools. Deliver onsite and offshore IT support as part of project delivery. Ensure high-quality service and meet customer SLAs. Key Requirements Experience in EUC or desktop support, ideally across multi-site environments. Strong troubleshooting and problem-solving skills. Confident communicating with users at all levels. Offshore experience desirable, but training provided. Full, clean UK driving licence required. Technical Skills OS: Windows 10/11 & Windows Server Microsoft 365: Outlook, Teams, SharePoint, OneDrive. Hardware: Replacing RAM, drives, batteries, and peripherals. ITSM Tools: ServiceNow, TopDesk, N-Able, or similar. Basic networking knowledge and familiarity with cloud & virtualisation technologies.

Web Developer - Full Stack Location: Norwich Salary: £35-40k (doe) Talented and ambitious Full Stack Mid level Developer to join an exciting and growing agency who offer a range of services including web design & development and are certified in the use of the leading ecommerce platforms. This multi-award-winning organisation is on the crest of major expansion, and is looking forward to an exciting peri...... click apply for full job details