Ready to lead a high-performing CRO team and transform digital experiences for millions of customers and supporters? We re looking for a Digital CRO Manager to lead the development and delivery of our experimentation programme, driving measurable impact and embedding data-driven decision-making at every level. About the Role As our Digital CRO Manager, you ll lead a high-impact experimentation programme, guiding your team to design and deliver A/B and multivariate tests, driving personalisation, and shaping optimisation strategy across the organisation. Beyond running experiments, you ll design and develop best-practice frameworks, processes, and workflows to make testing scalable and efficient. This is a strategic leadership role where you ll manage and develop a talented team, influence senior stakeholders, and embed a culture of data-driven decision-making. Working at the heart of BHF s digital transformation, you ll collaborate with the CRO & Analytics Lead, UX/UI designers, analysts, developers and content specialists to turn insight into action and deliver measurable results that improve customer & supporter experiences at scale. What You ll Do Lead and mentor CRO Specialists and Developers, building a high-performing team. Lead the development and delivery of a strategic experimentation roadmap, prioritising A/B tests and personalisation initiatives. Ensure governance and quality control over experiments and the experimentation process, keeping errors to a minimum. Translate CRO strategy into action, aligning with business goals and communicating priorities cross-functionally. Working across UX/UI, analytics, product and marketing teams, lead your team to collaboratively generate ideas for impactful experiments. Share insights to support Content and UX teams on how best to structure content and design for conversion. Report to the wider business on experimentation performance. Champion best practice and innovation, embedding tools like Jira and driving continuous improvement and data-led decision-making. You ll help shape the future of experimentation, personalisation, and customer journey optimisation making a tangible difference to our customer and supporters. About You Extensive experience managing CRO activity for medium to large businesses. Extensive experience running and scaling CRO programmes that deliver revenue impact (A/B testing, experiment design, and personalisation). Confident user of GA4, with strong analytical skills and a proven ability to use data and testing to influence product decisions. Extensive experience using testing tools and maintaining quality control in experimentation. Strong understanding of using custom CSS/JavaScript for tests, and familiarity with tools like Figma, ContentSquare, Mouseflow. Proven leadership experience, including line management and coaching high-performing CRO teams. Experience in enterprise-level digital environments, embedding scalable processes and frameworks for optimisation. Digital team At the British Heart Foundation (BHF), We re transforming how we work digitally using experimentation to unlock new opportunities for growth. We re investing in new technology, evolving our ways of working, and building a team of brilliant specialist digital minds. Working arrangements We are looking for someone start in this role in Jan 2026 however this negotiable. This is a hybrid role, where your work will be split between your home and at least one day per week, on average, in our London Office. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause.
26/11/2025
Full time
Ready to lead a high-performing CRO team and transform digital experiences for millions of customers and supporters? We re looking for a Digital CRO Manager to lead the development and delivery of our experimentation programme, driving measurable impact and embedding data-driven decision-making at every level. About the Role As our Digital CRO Manager, you ll lead a high-impact experimentation programme, guiding your team to design and deliver A/B and multivariate tests, driving personalisation, and shaping optimisation strategy across the organisation. Beyond running experiments, you ll design and develop best-practice frameworks, processes, and workflows to make testing scalable and efficient. This is a strategic leadership role where you ll manage and develop a talented team, influence senior stakeholders, and embed a culture of data-driven decision-making. Working at the heart of BHF s digital transformation, you ll collaborate with the CRO & Analytics Lead, UX/UI designers, analysts, developers and content specialists to turn insight into action and deliver measurable results that improve customer & supporter experiences at scale. What You ll Do Lead and mentor CRO Specialists and Developers, building a high-performing team. Lead the development and delivery of a strategic experimentation roadmap, prioritising A/B tests and personalisation initiatives. Ensure governance and quality control over experiments and the experimentation process, keeping errors to a minimum. Translate CRO strategy into action, aligning with business goals and communicating priorities cross-functionally. Working across UX/UI, analytics, product and marketing teams, lead your team to collaboratively generate ideas for impactful experiments. Share insights to support Content and UX teams on how best to structure content and design for conversion. Report to the wider business on experimentation performance. Champion best practice and innovation, embedding tools like Jira and driving continuous improvement and data-led decision-making. You ll help shape the future of experimentation, personalisation, and customer journey optimisation making a tangible difference to our customer and supporters. About You Extensive experience managing CRO activity for medium to large businesses. Extensive experience running and scaling CRO programmes that deliver revenue impact (A/B testing, experiment design, and personalisation). Confident user of GA4, with strong analytical skills and a proven ability to use data and testing to influence product decisions. Extensive experience using testing tools and maintaining quality control in experimentation. Strong understanding of using custom CSS/JavaScript for tests, and familiarity with tools like Figma, ContentSquare, Mouseflow. Proven leadership experience, including line management and coaching high-performing CRO teams. Experience in enterprise-level digital environments, embedding scalable processes and frameworks for optimisation. Digital team At the British Heart Foundation (BHF), We re transforming how we work digitally using experimentation to unlock new opportunities for growth. We re investing in new technology, evolving our ways of working, and building a team of brilliant specialist digital minds. Working arrangements We are looking for someone start in this role in Jan 2026 however this negotiable. This is a hybrid role, where your work will be split between your home and at least one day per week, on average, in our London Office. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause.
Are you a 1st line support engineer with exceptional customer service skills? If so, you could be the Service Desk Analyst we need! About the role In this role you'll be a vital member of a highly talented, customer focused and enthusiastic helpdesk team who act as the first point-of-contact for end users. A service desk expert you'll take pride in resolving almost all issues as they arise. Quick to learn, enthusiastic and self-motivated, you ll ensure that our central knowledge base is always updated so other team members can learn from your successes and overall performance is maintained and improved. With a high percentage of customers supporting our work in Retail, you ll participate in a weekend cover rota, allowing service to our shops and stores to be delivered. Working hours needed to deliver these services are 35 hours/week staggered in accordance with the support rota. Working arrangements This is a hybrid role, where your work will be split between your home and at least three days per week, on average, in our London Office. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause. Please note that working hours needed to deliver these services are 35 hours per week covering a rota schedule (the team cover 8am to 6pm every day). The role will also participate in a weekend cover rota allowing service to our shops and stores to be delivered. This will be in the region of 1 weekend in 4-6. About you With a proven track record in delivering first-class service desk support, having working in the SD environment previously, you'll have excellent customer service and communication skills, being used to working in a busy service desk team. You'll also have excellent telephone and customer handling skills to back up your technical and fault diagnosis experience. You ll have strong troubleshooting skills, keeping the Customer informed of progress against their respective issues, ensuring an effective follow-up to ensure all service has been delivered and completed to the Customer's satisfaction. With good knowledge of Windows OS (Win 10 and above), you ll also have knowledge of LAN/WAN networking essentials and extensive experience of MS Office suite of Applications (2010 and above). You ll have previous experience with administration of Users within Active Directory and Remote Support Tools (i.e. VNC, RDP etc.). You'll have good knowledge of ticket and case management techniques, able to manage your own queues and workload to meet demand. You ll be able to remain calm and focused, and will have strong organisational skills, able to use prioritisation and escalation techniques, and able to develop strong working relationships with the team and contacts across the organisation. About us Every single one of us is vulnerable to the heartbreak caused by heart and circulatory diseases they are the world s biggest killers. But the research we fund represents hope. And nothing matters more than finding cures and treatments that give us more time with the people we love. We value and respect every individual s unique contribution, celebrate diversity, and make inclusion part of what we do every day. Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed. Interview process First stage interviews will be a short one-way video interview, successful candidates will then be invited to attend an interview via MS Teams. How to apply It s quick and easy to apply for a role at BHF. Just click through to our careers site to apply. All you ll need is an up to date CV and a supporting statement, outlining your interest in the role and how you meet the role s criteria. As part of our commitment to be an inclusive employer, and ensure fairness and consistency in selecting the best candidate for this role, the BHF will use anonymous CV software as part of the application journey. Should you need any adjustments to the recruitment process, at either application or interview, please contact us. Please note that we are unlikely to be able to sponsor applicants in respect of this role due to the role not meeting the minimum salary criteria to be eligible for sponsorship.
26/11/2025
Full time
Are you a 1st line support engineer with exceptional customer service skills? If so, you could be the Service Desk Analyst we need! About the role In this role you'll be a vital member of a highly talented, customer focused and enthusiastic helpdesk team who act as the first point-of-contact for end users. A service desk expert you'll take pride in resolving almost all issues as they arise. Quick to learn, enthusiastic and self-motivated, you ll ensure that our central knowledge base is always updated so other team members can learn from your successes and overall performance is maintained and improved. With a high percentage of customers supporting our work in Retail, you ll participate in a weekend cover rota, allowing service to our shops and stores to be delivered. Working hours needed to deliver these services are 35 hours/week staggered in accordance with the support rota. Working arrangements This is a hybrid role, where your work will be split between your home and at least three days per week, on average, in our London Office. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause. Please note that working hours needed to deliver these services are 35 hours per week covering a rota schedule (the team cover 8am to 6pm every day). The role will also participate in a weekend cover rota allowing service to our shops and stores to be delivered. This will be in the region of 1 weekend in 4-6. About you With a proven track record in delivering first-class service desk support, having working in the SD environment previously, you'll have excellent customer service and communication skills, being used to working in a busy service desk team. You'll also have excellent telephone and customer handling skills to back up your technical and fault diagnosis experience. You ll have strong troubleshooting skills, keeping the Customer informed of progress against their respective issues, ensuring an effective follow-up to ensure all service has been delivered and completed to the Customer's satisfaction. With good knowledge of Windows OS (Win 10 and above), you ll also have knowledge of LAN/WAN networking essentials and extensive experience of MS Office suite of Applications (2010 and above). You ll have previous experience with administration of Users within Active Directory and Remote Support Tools (i.e. VNC, RDP etc.). You'll have good knowledge of ticket and case management techniques, able to manage your own queues and workload to meet demand. You ll be able to remain calm and focused, and will have strong organisational skills, able to use prioritisation and escalation techniques, and able to develop strong working relationships with the team and contacts across the organisation. About us Every single one of us is vulnerable to the heartbreak caused by heart and circulatory diseases they are the world s biggest killers. But the research we fund represents hope. And nothing matters more than finding cures and treatments that give us more time with the people we love. We value and respect every individual s unique contribution, celebrate diversity, and make inclusion part of what we do every day. Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed. Interview process First stage interviews will be a short one-way video interview, successful candidates will then be invited to attend an interview via MS Teams. How to apply It s quick and easy to apply for a role at BHF. Just click through to our careers site to apply. All you ll need is an up to date CV and a supporting statement, outlining your interest in the role and how you meet the role s criteria. As part of our commitment to be an inclusive employer, and ensure fairness and consistency in selecting the best candidate for this role, the BHF will use anonymous CV software as part of the application journey. Should you need any adjustments to the recruitment process, at either application or interview, please contact us. Please note that we are unlikely to be able to sponsor applicants in respect of this role due to the role not meeting the minimum salary criteria to be eligible for sponsorship.
As one of our team of Infrastructure Engineers you ll possess in-depth knowledge of implementation to review and maintain the organisation s technology infrastructure, interfacing closely with the business to understand and support their needs. You ll provide technical expertise to build, deliver and improve solutions required to enhance business function, information security and infrastructure you ll proactively monitor the health of the supported infrastructure, and ensure all components are regularly patched, maintained, and work reliably to meet the needs of the organisation. Partaking and leading activities to continually improve service effectiveness you'll ensure security is maintained at the highest standards achievable. Working arrangements Please note this is a fixed term contract for 18 months, covering an internal secondment. This is a hybrid role, where your work will be split between your home and 1 day per week, on average, at our London office. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause. About you You ll have strong technical knowledge and practical experience of the following: Microsoft on-prem and cloud stack (AD/AzureAD, Server/Client OSes, Exchange Hybrid, M365, Intune) Microsoft Azure cloud services, including Azure Networking, RBAC/IAM and Storage Microsoft Security stack tools (Defender, Security and Compliance, Purview) Virtualisation Technologies (VMWare) Networking Technologies (LAN/WLAN, WAN/MPLS) Storage Management (physical SAN and software-defined) With practical experience of securing and hardening platforms, as well as experience of using vulnerability management systems, you ll also have exposure to SIEM/XDR/MDR systems and knowledge and practical experience of Service Management tools (Manage Engine). You ll have significant experience of implementing and supporting Infrastructure technology solutions, as well as practical experience of Security stack systems including but not exclusively vulnerability management. With experience of working in an IT Operations/Service Environment, you ll have experience in implementing and supporting Azure-based infrastructure solutions, ensuring robust and scalable deployments. You ll also have the following skills and knowledge: Strong attention to detail. Experience of working in an IT security focused role. Experience of supporting or implementing retail technology. Ability to communicate effectively, both in writing and verbally. Excellent analytical and problem-solving abilities, to identify and fix issues. Ability to triage and diagnose end user issues efficiently. Ability to remain calm under pressure and focused on tasks. About us We value and respect every individual s unique contribution, celebrate diversity, and make inclusion part of what we do every day. Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed. Interview process First stage interviews will be a short one-way video interview; successful candidates will then be invited to attend an interview via MS Teams, with final stage interview held at our London offices. How to apply It s quick and easy to apply for a role at the BHF. Just click on the apply button below. All you ll need is an up to date CV and a supporting statement, outlining your interest in the role and how you meet the role s criteria. As part of our commitment to be an inclusive employer, and ensure fairness and consistency in selecting the best candidate for this role, the BHF will use anonymous CV software as part of the application journey. Should you need any adjustments to the recruitment process, at either application or interview, please contact us
02/09/2025
Full time
As one of our team of Infrastructure Engineers you ll possess in-depth knowledge of implementation to review and maintain the organisation s technology infrastructure, interfacing closely with the business to understand and support their needs. You ll provide technical expertise to build, deliver and improve solutions required to enhance business function, information security and infrastructure you ll proactively monitor the health of the supported infrastructure, and ensure all components are regularly patched, maintained, and work reliably to meet the needs of the organisation. Partaking and leading activities to continually improve service effectiveness you'll ensure security is maintained at the highest standards achievable. Working arrangements Please note this is a fixed term contract for 18 months, covering an internal secondment. This is a hybrid role, where your work will be split between your home and 1 day per week, on average, at our London office. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause. About you You ll have strong technical knowledge and practical experience of the following: Microsoft on-prem and cloud stack (AD/AzureAD, Server/Client OSes, Exchange Hybrid, M365, Intune) Microsoft Azure cloud services, including Azure Networking, RBAC/IAM and Storage Microsoft Security stack tools (Defender, Security and Compliance, Purview) Virtualisation Technologies (VMWare) Networking Technologies (LAN/WLAN, WAN/MPLS) Storage Management (physical SAN and software-defined) With practical experience of securing and hardening platforms, as well as experience of using vulnerability management systems, you ll also have exposure to SIEM/XDR/MDR systems and knowledge and practical experience of Service Management tools (Manage Engine). You ll have significant experience of implementing and supporting Infrastructure technology solutions, as well as practical experience of Security stack systems including but not exclusively vulnerability management. With experience of working in an IT Operations/Service Environment, you ll have experience in implementing and supporting Azure-based infrastructure solutions, ensuring robust and scalable deployments. You ll also have the following skills and knowledge: Strong attention to detail. Experience of working in an IT security focused role. Experience of supporting or implementing retail technology. Ability to communicate effectively, both in writing and verbally. Excellent analytical and problem-solving abilities, to identify and fix issues. Ability to triage and diagnose end user issues efficiently. Ability to remain calm under pressure and focused on tasks. About us We value and respect every individual s unique contribution, celebrate diversity, and make inclusion part of what we do every day. Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed. Interview process First stage interviews will be a short one-way video interview; successful candidates will then be invited to attend an interview via MS Teams, with final stage interview held at our London offices. How to apply It s quick and easy to apply for a role at the BHF. Just click on the apply button below. All you ll need is an up to date CV and a supporting statement, outlining your interest in the role and how you meet the role s criteria. As part of our commitment to be an inclusive employer, and ensure fairness and consistency in selecting the best candidate for this role, the BHF will use anonymous CV software as part of the application journey. Should you need any adjustments to the recruitment process, at either application or interview, please contact us
British Heart Foundation (BHF) is transforming its digital products and services to deliver more impactful, personalised experiences, increase fundraising income, and provide vital support to the 7.6 million people in the UK living with heart and circulatory conditions. As our new SEO Manager, you ll lead a strategic shift in how we grow the visibility and reach of our digital content across search engines and AI-powered platforms. This is a key role in helping us connect with more people, drive engagement, and support our mission to save and improve lives. You ll be responsible for: Leading the development and delivery of BHF s SEO strategy to boost organic visibility, drive engagement, and support fundraising and awareness goals. Monitoring performance using SEO and analytics tools, producing clear and accessible reports, and adapting strategies in response to evolving search trends including the impact of generative AI. Collaborating with content designers, technical teams, and marketing colleagues to create high-quality, user-focused content that meets search intent and reflects BHF s mission. Optimising website structure, on-page elements, and technical aspects such as page speed, mobile usability, and crawlability to improve ranking and indexing. Delivering SEO training and best practice guidance to internal teams, while supporting local search visibility and contributing to UX reviews and link-building efforts. About you You ll bring a strong track record of improving organic performance for large websites, with experience of developing and implementing SEO strategies that respond to the evolving search landscape including mitigating traffic loss from AI-generated content. You re confident using a range of SEO tools (such as GA4, Search Console, Semrush, Ahrefs, and Screaming Frog) to monitor performance, identify opportunities, and use insights to inform decision-making. You also have experience working with cross-functional teams to align SEO with broader digital and organisational goals. You have a solid grasp of digital PR, link-building, and local SEO strategies, and understand how these areas are shifting in response to generative AI and changing search behaviours. In addition, you ll bring: A deep understanding of SEO principles, including technical SEO and on-page optimisation, with experience implementing changes through a CMS. Experience conducting thorough keyword research, competitor analysis, and reporting on performance including setting and tracking KPIs. Strong analytical and communication skills, with the ability to present insights and strategies clearly to stakeholders at all levels, including senior leadership. Knowledge of how content, UX, and technical elements such as site architecture, page speed, and mobile optimisation impact SEO, and the ability to use this insight to make informed decisions and recommendations. Experience training and supporting others to deliver high-quality, search-optimised content, along with a collaborative mindset and the ability to work effectively across teams and disciplines. Working arrangements This is a hybrid role, where your work will be split between your home and 1- 2 days per week, on average, in either our Birmingham, London or Northampton office. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause. About us We value and respect every individual s unique contribution, celebrate diversity, and make inclusion part of what we do every day. Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed. Benefits To find out more about the benefits available at the BHF, please download our benefits document at the bottom of our advert page. Interview process Interviews will be held virtually via MS Teams, we planning on having two stage of interview. First stages are planned for w/c 15 Sep 2025.
27/08/2025
Full time
British Heart Foundation (BHF) is transforming its digital products and services to deliver more impactful, personalised experiences, increase fundraising income, and provide vital support to the 7.6 million people in the UK living with heart and circulatory conditions. As our new SEO Manager, you ll lead a strategic shift in how we grow the visibility and reach of our digital content across search engines and AI-powered platforms. This is a key role in helping us connect with more people, drive engagement, and support our mission to save and improve lives. You ll be responsible for: Leading the development and delivery of BHF s SEO strategy to boost organic visibility, drive engagement, and support fundraising and awareness goals. Monitoring performance using SEO and analytics tools, producing clear and accessible reports, and adapting strategies in response to evolving search trends including the impact of generative AI. Collaborating with content designers, technical teams, and marketing colleagues to create high-quality, user-focused content that meets search intent and reflects BHF s mission. Optimising website structure, on-page elements, and technical aspects such as page speed, mobile usability, and crawlability to improve ranking and indexing. Delivering SEO training and best practice guidance to internal teams, while supporting local search visibility and contributing to UX reviews and link-building efforts. About you You ll bring a strong track record of improving organic performance for large websites, with experience of developing and implementing SEO strategies that respond to the evolving search landscape including mitigating traffic loss from AI-generated content. You re confident using a range of SEO tools (such as GA4, Search Console, Semrush, Ahrefs, and Screaming Frog) to monitor performance, identify opportunities, and use insights to inform decision-making. You also have experience working with cross-functional teams to align SEO with broader digital and organisational goals. You have a solid grasp of digital PR, link-building, and local SEO strategies, and understand how these areas are shifting in response to generative AI and changing search behaviours. In addition, you ll bring: A deep understanding of SEO principles, including technical SEO and on-page optimisation, with experience implementing changes through a CMS. Experience conducting thorough keyword research, competitor analysis, and reporting on performance including setting and tracking KPIs. Strong analytical and communication skills, with the ability to present insights and strategies clearly to stakeholders at all levels, including senior leadership. Knowledge of how content, UX, and technical elements such as site architecture, page speed, and mobile optimisation impact SEO, and the ability to use this insight to make informed decisions and recommendations. Experience training and supporting others to deliver high-quality, search-optimised content, along with a collaborative mindset and the ability to work effectively across teams and disciplines. Working arrangements This is a hybrid role, where your work will be split between your home and 1- 2 days per week, on average, in either our Birmingham, London or Northampton office. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause. About us We value and respect every individual s unique contribution, celebrate diversity, and make inclusion part of what we do every day. Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed. Benefits To find out more about the benefits available at the BHF, please download our benefits document at the bottom of our advert page. Interview process Interviews will be held virtually via MS Teams, we planning on having two stage of interview. First stages are planned for w/c 15 Sep 2025.
The opportunity We have an exciting opportunity for a Senior Creative Copywriter to join our in-house Creative team and craft compelling copy for teams across the organisation. Your writing will stand out in a crowded marketplace, deploy our tone of voice with skill and powerfully connect with our target audiences. Your words will inspire our audience and turn good intentions into decisive actions. About the role Our vision is a world free from the fear of heart and circulatory diseases - the world's biggest killers. We need to express the urgency of our mission and the scale of the problem and tell the stories of people affected, and the stories of people working to change things, from our incredible researchers to our inspiring fundraisers. As a Senior Creative Copywriter you'll interrogate briefs and come up with creative solutions, liaise directly with clients, present your work with conviction and be a champion for our brand and tone of voice. You'll be able to work calmly under pressure, deliver high quality work on time and take pride and pleasure in your role. You'll lead campaigns from concept through to execution with minimal supervision. As part of this, you'll be able to approach projects with fresh thinking and bold creative ideas that push our brand in new directions. We work across a wide variety of channels from print and digital to film. We tackle jobs large and small, from national campaigns to snappy display ads. You'll apply your copywriting flair to all of them and be able to adapt messaging accordingly. You'll create the kind of copy that inspires its reader and turns good intentions into decisive action. Whilst this role will be based in London, the BHF will be following a blended approach between home and office working. This will allow us to unlock our best work for our cause, blending the best of home and office working. Please note this is a 12-month maternity cover contract About you With knowledge of the wider copywriting industry and current creative trends you'll have an eye for design and work in close partnership with designers and other creatives in the organisation. You'll have previous experience of working with a strong commercial brand, or large charity, and will be comfortable writing for different media e.g., print, social media, digital advertising, video scripts, web content. With experience adopting different tones of voice and pitching ideas and presenting work you'll be the kind of person who easily interacts with people across a large organisation. You'll be a motivator and an inspirer, building relationships, able to work with colleagues across all levels, from skilled marketers to colleagues with no copy experience. Enthusiastic, with a positive, can-do attitude, you'll have an open and approachable style of working. You'll have excellent communication skills and will be a team player who shares knowledge and learning openly and tries to help others. About us Every single one of us is vulnerable to the heartbreak caused by heart and circulatory diseases - they are the world's biggest killers. But the research we fund represents hope. And nothing matters more than finding cures and treatments that give us more time with the people we love. We celebrate diversity and make inclusion part of what we do every day. Diversity and Inclusion forms a main pillar in our People Experience Strategy. Our aim is for all of our colleagues and volunteers to bring their true self to work, so we can continue to fund life saving research. Here at the BHF we understand that you might need a little help balancing your work and home life. Many of our people work flexibly in many different ways. Please feel free to talk to us about the flexibility you may need; we're happy to explore what's possible for you and the role. What can we offer you To find out more about benefits available at the BHF please download our benefits document at the bottom of this page. Interview process The interview process will be held over MS Teams. How to apply It's quick and easy to apply for a role at the BHF. Just click on the apply button below. All you'll need is an up to date CV and a supporting statement, outlining your interest in the role and how you meet the role's criteria. Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.
10/11/2021
Full time
The opportunity We have an exciting opportunity for a Senior Creative Copywriter to join our in-house Creative team and craft compelling copy for teams across the organisation. Your writing will stand out in a crowded marketplace, deploy our tone of voice with skill and powerfully connect with our target audiences. Your words will inspire our audience and turn good intentions into decisive actions. About the role Our vision is a world free from the fear of heart and circulatory diseases - the world's biggest killers. We need to express the urgency of our mission and the scale of the problem and tell the stories of people affected, and the stories of people working to change things, from our incredible researchers to our inspiring fundraisers. As a Senior Creative Copywriter you'll interrogate briefs and come up with creative solutions, liaise directly with clients, present your work with conviction and be a champion for our brand and tone of voice. You'll be able to work calmly under pressure, deliver high quality work on time and take pride and pleasure in your role. You'll lead campaigns from concept through to execution with minimal supervision. As part of this, you'll be able to approach projects with fresh thinking and bold creative ideas that push our brand in new directions. We work across a wide variety of channels from print and digital to film. We tackle jobs large and small, from national campaigns to snappy display ads. You'll apply your copywriting flair to all of them and be able to adapt messaging accordingly. You'll create the kind of copy that inspires its reader and turns good intentions into decisive action. Whilst this role will be based in London, the BHF will be following a blended approach between home and office working. This will allow us to unlock our best work for our cause, blending the best of home and office working. Please note this is a 12-month maternity cover contract About you With knowledge of the wider copywriting industry and current creative trends you'll have an eye for design and work in close partnership with designers and other creatives in the organisation. You'll have previous experience of working with a strong commercial brand, or large charity, and will be comfortable writing for different media e.g., print, social media, digital advertising, video scripts, web content. With experience adopting different tones of voice and pitching ideas and presenting work you'll be the kind of person who easily interacts with people across a large organisation. You'll be a motivator and an inspirer, building relationships, able to work with colleagues across all levels, from skilled marketers to colleagues with no copy experience. Enthusiastic, with a positive, can-do attitude, you'll have an open and approachable style of working. You'll have excellent communication skills and will be a team player who shares knowledge and learning openly and tries to help others. About us Every single one of us is vulnerable to the heartbreak caused by heart and circulatory diseases - they are the world's biggest killers. But the research we fund represents hope. And nothing matters more than finding cures and treatments that give us more time with the people we love. We celebrate diversity and make inclusion part of what we do every day. Diversity and Inclusion forms a main pillar in our People Experience Strategy. Our aim is for all of our colleagues and volunteers to bring their true self to work, so we can continue to fund life saving research. Here at the BHF we understand that you might need a little help balancing your work and home life. Many of our people work flexibly in many different ways. Please feel free to talk to us about the flexibility you may need; we're happy to explore what's possible for you and the role. What can we offer you To find out more about benefits available at the BHF please download our benefits document at the bottom of this page. Interview process The interview process will be held over MS Teams. How to apply It's quick and easy to apply for a role at the BHF. Just click on the apply button below. All you'll need is an up to date CV and a supporting statement, outlining your interest in the role and how you meet the role's criteria. Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.
