A leading cloud solutions provider in the UK is looking for a Platform Project Engineer to join their Sovereign Cloud delivery team. This role focuses on project work related to secure cloud solutions design, deployment, and implementation. Ideal candidates should be proficient in VMware, Openstack, Windows, and Linux, with large-scale migration experience. Responsibilities include delivering technical implementations, creating documentation, and ensuring customer satisfaction throughout the project lifecycle. This position provides an opportunity to work on innovative cloud projects.
03/02/2026
Full time
A leading cloud solutions provider in the UK is looking for a Platform Project Engineer to join their Sovereign Cloud delivery team. This role focuses on project work related to secure cloud solutions design, deployment, and implementation. Ideal candidates should be proficient in VMware, Openstack, Windows, and Linux, with large-scale migration experience. Responsibilities include delivering technical implementations, creating documentation, and ensuring customer satisfaction throughout the project lifecycle. This position provides an opportunity to work on innovative cloud projects.
We are seeking a highly capable and customer focused Platform Project Engineer to join our Sovereign Cloud delivery team. This role is dedicated exclusively to project work, supporting the design, deployment, and implementation of secure cloud solutions for customers operating within a UK Sovereign Cloud environment. This position is ideal for an engineer who enjoys working hands on with cloud technologies, thrives in structured project environments, and excels at building strong customer relationships and has a broad range of skills across Vmware, Azure, Windows, Linux & Microsoft server products. As a Project Engineer in the Sovereign Cloud team, you will be responsible for delivering end to end technical implementation across customer projects, acting as the primary technical contact throughout the entire lifecycle. You will translate customer requirements into secure, compliant, and scalable solutions, carrying out design, configuration, deployment, testing, and validation activities while ensuring all work aligns with strict sovereign and security standards. You will collaborate closely with project managers and internal engineering, security, and operations teams to meet milestones, manage risks, and ensure seamless integration with the wider platform. Your role includes producing high quality technical documentation, running customer workshops and knowledge transfer sessions, and maintaining clear, proactive communication to ensure customers remain informed and confident in the delivery process. You will also identify technical issues early, provide expert guidance, and contribute to continuous improvement across project delivery practices. Skills & Experience Required Proficient in VMware HCX, Openstack, Windows, Linux technologies Large Scale migration experience High & Low design documentation experience Eligibility to pass BS7858 security check
03/02/2026
Full time
We are seeking a highly capable and customer focused Platform Project Engineer to join our Sovereign Cloud delivery team. This role is dedicated exclusively to project work, supporting the design, deployment, and implementation of secure cloud solutions for customers operating within a UK Sovereign Cloud environment. This position is ideal for an engineer who enjoys working hands on with cloud technologies, thrives in structured project environments, and excels at building strong customer relationships and has a broad range of skills across Vmware, Azure, Windows, Linux & Microsoft server products. As a Project Engineer in the Sovereign Cloud team, you will be responsible for delivering end to end technical implementation across customer projects, acting as the primary technical contact throughout the entire lifecycle. You will translate customer requirements into secure, compliant, and scalable solutions, carrying out design, configuration, deployment, testing, and validation activities while ensuring all work aligns with strict sovereign and security standards. You will collaborate closely with project managers and internal engineering, security, and operations teams to meet milestones, manage risks, and ensure seamless integration with the wider platform. Your role includes producing high quality technical documentation, running customer workshops and knowledge transfer sessions, and maintaining clear, proactive communication to ensure customers remain informed and confident in the delivery process. You will also identify technical issues early, provide expert guidance, and contribute to continuous improvement across project delivery practices. Skills & Experience Required Proficient in VMware HCX, Openstack, Windows, Linux technologies Large Scale migration experience High & Low design documentation experience Eligibility to pass BS7858 security check
A leading cloud services provider in the United Kingdom seeks an Internal IT Infrastructure Engineer to maintain and support their secure cloud environment. This role requires expertise in Windows and Linux systems and involves ensuring the reliability and compliance of internal infrastructure. The ideal candidate will thrive in high-security settings and must pass an SC Security Check. Responsibilities include troubleshooting, routine maintenance, and optimising IT systems across various platforms.
03/02/2026
Full time
A leading cloud services provider in the United Kingdom seeks an Internal IT Infrastructure Engineer to maintain and support their secure cloud environment. This role requires expertise in Windows and Linux systems and involves ensuring the reliability and compliance of internal infrastructure. The ideal candidate will thrive in high-security settings and must pass an SC Security Check. Responsibilities include troubleshooting, routine maintenance, and optimising IT systems across various platforms.
Rackspace Technology is a leading provider of expertise and managed services across all the major public and private cloud technologies. We've evolved Fanatical Support to encompass the entire customer journey - providing Fanatical Experience from first consultation to daily operations. Our passionate experts combine the power of proactive, always-on service and expertise with best-in-class tools and automation to deliver technology when and how our customers need it. We are seeking a skilled and proactive Internal IT Infrastructure Engineer to join our UK Sovereign Cloud team. In this role, you will be responsible for maintaining, supporting, and evolving the internal infrastructure that underpins our secure, sovereign cloud environment. You will work as part of a collaborative engineering team, ensuring the reliability, performance, and compliance of our internal systems while participating in an on call rota to provide out of hours support to the internal systems. This position is ideal for an engineer who thrives in high trust, high security environments and enjoys working across a broad range of infrastructure technologies across Windows, Linux & Firewall platforms. Any experience of the UK Public Sector would be an advantage. Must be able to pass an SC Security Check (UK Based, Passport holder 5+ yrs minimum) and potentially be willing to pass a DV security check in the future Responsibilities Maintain, monitor, and optimise internal IT infrastructure Troubleshoot and resolve incidents across servers, storage, networking, virtualisation, and cloud adjacent systems. Perform routine maintenance, patching, upgrades, and configuration changes in line with security and compliance requirements. Ensure high availability and resilience of internal systems through proactive monitoring and capacity planning. Creation of automation to ensure repeatable tasks are optimised. Skills Windows (must have) Linux (must have) Bigfix or similar (must have) Solarwinds or similar (must have) IT Security (must have) Qualys or similar (must have) Trend AV or similar (desired) Powershell scripting or similar (desired) Automation (desired) Virtualisation (must have) Discover your inner Racker
02/02/2026
Full time
Rackspace Technology is a leading provider of expertise and managed services across all the major public and private cloud technologies. We've evolved Fanatical Support to encompass the entire customer journey - providing Fanatical Experience from first consultation to daily operations. Our passionate experts combine the power of proactive, always-on service and expertise with best-in-class tools and automation to deliver technology when and how our customers need it. We are seeking a skilled and proactive Internal IT Infrastructure Engineer to join our UK Sovereign Cloud team. In this role, you will be responsible for maintaining, supporting, and evolving the internal infrastructure that underpins our secure, sovereign cloud environment. You will work as part of a collaborative engineering team, ensuring the reliability, performance, and compliance of our internal systems while participating in an on call rota to provide out of hours support to the internal systems. This position is ideal for an engineer who thrives in high trust, high security environments and enjoys working across a broad range of infrastructure technologies across Windows, Linux & Firewall platforms. Any experience of the UK Public Sector would be an advantage. Must be able to pass an SC Security Check (UK Based, Passport holder 5+ yrs minimum) and potentially be willing to pass a DV security check in the future Responsibilities Maintain, monitor, and optimise internal IT infrastructure Troubleshoot and resolve incidents across servers, storage, networking, virtualisation, and cloud adjacent systems. Perform routine maintenance, patching, upgrades, and configuration changes in line with security and compliance requirements. Ensure high availability and resilience of internal systems through proactive monitoring and capacity planning. Creation of automation to ensure repeatable tasks are optimised. Skills Windows (must have) Linux (must have) Bigfix or similar (must have) Solarwinds or similar (must have) IT Security (must have) Qualys or similar (must have) Trend AV or similar (desired) Powershell scripting or similar (desired) Automation (desired) Virtualisation (must have) Discover your inner Racker
A leading cloud computing company is seeking a Senior Solutions Architect & Customer Advisor to provide technical leadership and client consulting primarily focused on designing cloud solutions. The ideal candidate will have deep expertise in hybrid cloud architecture and substantial experience with enterprise clients. This role offers an opportunity to influence cloud strategies and collaborate directly with C-suite executives.
02/02/2026
Full time
A leading cloud computing company is seeking a Senior Solutions Architect & Customer Advisor to provide technical leadership and client consulting primarily focused on designing cloud solutions. The ideal candidate will have deep expertise in hybrid cloud architecture and substantial experience with enterprise clients. This role offers an opportunity to influence cloud strategies and collaborate directly with C-suite executives.
Rackspace Technology is a leading provider of expertise and managed services across all the major public and private cloud technologies. We've evolved Fanatical Support to encompass the entire customer journey - providing Fanatical Experience from first consultation to daily operations. Our passionate experts combine the power of proactive, always-on service and expertise with best-in-class tools and automation to deliver technology when and how our customers need it. Senior Network Security Engineer (L3) is a key element within the Rackspace support infrastructure and is expected to provide a high level of technical support to our customers via the phone, ticketing system, and automation. This role owns complex customer issues which may take several days or weeks to resolve and keeps our customers updated through every step of the process. You will be expected to take initiative and advise on potential pitfalls that a customer may encounter and suggest alternatives through automation, which may better serve the stability and security of the customer's solution. Technical issues can include troubleshooting customer network environments including firewall configurations, VPN technologies and access-control lists, VIP configurations, TCL (iRule) and Perl scripts, layer 4 thru 7 issues, etc. This role will support many elements of the Rackspace Cloud product portfolio, including RackConnect. You will create and maintain customer loyalty by providing Fanatical Experiences above and beyond customer expectations. You will also be responsible for adhering to company security policies and procedures and any other relevant policies and standards as directed. Discover your inner Racker - Key Responsibilities Configure, troubleshoot, and take escalations for Firewalls & Load Balancers, Windows/Linux system administration, or Cloud Native Tooling Create documentation for support and operations tasks regarding the above tools Configure, plan, install, maintain, and optimize network systems, equipment, and applications ensuring network protocols and security policies are used effectively Solve engineering problems through the ownership of level appropriate customer requests and issues, seeing them through to resolution Design, schedule and coordinate maintenances Engineer and implement customized security solutions Collaborate with Account Managers and Business Development Consultants to build strong customer relationships Collaborate and share knowledge with other Engineers and Administrators Mentor and train lower level Rackers Other Incidental tasks related to the job, as necessary. Skills/Knowledge Required - working knowledge of NSX-T, Palo Alto, Cisco FirePower, F5. Desirable - working knowledge of Fortigate, Azure, Cisco Nexus, Panaroma, ACI, Cloudflare. At least ONE relevant networking certification e.g. CCNA/P. Critical Competencies Excellence: Exceeds expectations by consistently demonstrating accountability, discipline, high performance, and a proven track record of exceptional results. Customer-driven: Prioritizes customer needs and satisfaction through collaborative and proactive problem-solving, and an unwavering commitment to customer success. Expertise: Possesses deep understanding of customer needs and continually grows and enhances skills to provide customer-focused solutions. Agility: Quickly adapts and responds to dynamic customer needs and expectations through innovative solutions. Compassion: Cultivates a positive and supportive environment to effectively work together towards a common goal, fostering trust within Rackspace and with external stakeholders. Career Level Summary Proven experience (7+ years) in Networking/Network Security. Requires in-depth conceptual and practical knowledge in own job discipline and basic knowledge of related job disciplines Solves complex problems Works independently, receives minimal guidance May lead projects or project steps within a broader project or may have accountability for on-going activities or objectives Acts as a resource for colleagues with less experience
02/02/2026
Full time
Rackspace Technology is a leading provider of expertise and managed services across all the major public and private cloud technologies. We've evolved Fanatical Support to encompass the entire customer journey - providing Fanatical Experience from first consultation to daily operations. Our passionate experts combine the power of proactive, always-on service and expertise with best-in-class tools and automation to deliver technology when and how our customers need it. Senior Network Security Engineer (L3) is a key element within the Rackspace support infrastructure and is expected to provide a high level of technical support to our customers via the phone, ticketing system, and automation. This role owns complex customer issues which may take several days or weeks to resolve and keeps our customers updated through every step of the process. You will be expected to take initiative and advise on potential pitfalls that a customer may encounter and suggest alternatives through automation, which may better serve the stability and security of the customer's solution. Technical issues can include troubleshooting customer network environments including firewall configurations, VPN technologies and access-control lists, VIP configurations, TCL (iRule) and Perl scripts, layer 4 thru 7 issues, etc. This role will support many elements of the Rackspace Cloud product portfolio, including RackConnect. You will create and maintain customer loyalty by providing Fanatical Experiences above and beyond customer expectations. You will also be responsible for adhering to company security policies and procedures and any other relevant policies and standards as directed. Discover your inner Racker - Key Responsibilities Configure, troubleshoot, and take escalations for Firewalls & Load Balancers, Windows/Linux system administration, or Cloud Native Tooling Create documentation for support and operations tasks regarding the above tools Configure, plan, install, maintain, and optimize network systems, equipment, and applications ensuring network protocols and security policies are used effectively Solve engineering problems through the ownership of level appropriate customer requests and issues, seeing them through to resolution Design, schedule and coordinate maintenances Engineer and implement customized security solutions Collaborate with Account Managers and Business Development Consultants to build strong customer relationships Collaborate and share knowledge with other Engineers and Administrators Mentor and train lower level Rackers Other Incidental tasks related to the job, as necessary. Skills/Knowledge Required - working knowledge of NSX-T, Palo Alto, Cisco FirePower, F5. Desirable - working knowledge of Fortigate, Azure, Cisco Nexus, Panaroma, ACI, Cloudflare. At least ONE relevant networking certification e.g. CCNA/P. Critical Competencies Excellence: Exceeds expectations by consistently demonstrating accountability, discipline, high performance, and a proven track record of exceptional results. Customer-driven: Prioritizes customer needs and satisfaction through collaborative and proactive problem-solving, and an unwavering commitment to customer success. Expertise: Possesses deep understanding of customer needs and continually grows and enhances skills to provide customer-focused solutions. Agility: Quickly adapts and responds to dynamic customer needs and expectations through innovative solutions. Compassion: Cultivates a positive and supportive environment to effectively work together towards a common goal, fostering trust within Rackspace and with external stakeholders. Career Level Summary Proven experience (7+ years) in Networking/Network Security. Requires in-depth conceptual and practical knowledge in own job discipline and basic knowledge of related job disciplines Solves complex problems Works independently, receives minimal guidance May lead projects or project steps within a broader project or may have accountability for on-going activities or objectives Acts as a resource for colleagues with less experience
Rackspace Technology is a leading provider of expertise and managed services across all the major public and private cloud technologies. We've evolved Fanatical Support to encompass the entire customer journey - providing Fanatical Experience from first consultation to daily operations. Our passionate experts combine the power of proactive, always-on service and expertise with best-in-class tools and automation to deliver technology when and how our customers need it. The Senior Network Security Engineer (L4) is a crucial element within the Rackspace support infrastructure and is expected to provide an expert level of technical guidance to our customers via the phone, ticketing system, and automation. This role owns complex customer issues which may take several days or weeks to resolve and keeps our customers updated through every step of the process. You will be expected to take initiative and advise on potential pitfalls that a customer may encounter and suggest alternatives through automation, which may better serve the stability and security of the customer's solution. Technical issues can include troubleshooting customer network environments including firewall configurations, VPN technologies and access-control lists, VIP configurations, TCL (iRule) and Perl scripts, layer 4 thru 7 issues, etc. This role will support many elements of the Rackspace Cloud product portfolio, including RackConnect. You will create and maintain customer loyalty by providing Fanatical Experiences above and beyond customer expectations. You will also be responsible for adhering to company security policies and procedures and any other relevant policies and standards as directed. Discover your inner Racker - click here Key Responsibilities Configure, troubleshoot, and take escalations for Firewalls & Load Balancers, Windows/Linux system administration, or Cloud Native Tooling Create documentation for support and operations tasks regarding the above tools Configure, plan, install, maintain, and optimize network systems, equipment, and applications ensuring network protocols and security policies are used effectively Solve engineering problems through the ownership of level appropriate customer requests and issues, seeing them through to resolution Design, schedule and coordinate maintenances Engineer and implement customized security solutions Collaborate with Account Managers and Business Development Consultants to build strong customer relationships Collaborate and share knowledge with other Engineers and Administrators Mentor and train lower level Rackers Other Incidental tasks related to the job, as necessary. Skills/Knowledge Required - working knowledge of NSX-T, Palo Alto, Cisco FirePower, F5. Desirable - working knowledge of Fortigate, Azure, Cisco Nexus, Panaroma, ACI, Cloudflare. At least ONE relevant networking certification e.g. CCNA/P. Critical Competencies Excellence: Exceeds expectations by consistently demonstrating accountability, discipline, high performance, and a proven track record of exceptional results. Customer-driven: Prioritizes customer needs and satisfaction through collaborative and proactive problem-solving, and an unwavering commitment to customer success. Expertise: Possesses deep understanding of customer needs and continually grows and enhances skills to provide customer-focused solutions. Agility: Quickly adapts and responds to dynamic customer needs and expectations through innovative solutions. Compassion: Cultivates a positive and supportive environment to effectively work together towards a common goal, fostering trust within Rackspace and with external stakeholders. Career Level Summary Proven experience (7+ years) in Networking/Network Security. Requires in-depth conceptual and practical knowledge in own job discipline and basic knowledge of related job disciplines Solves complex problems Works independently, receives minimal guidance May lead projects or project steps within a broader project or may have accountability for on going activities or objectives Acts as a resource for colleagues with less experience
02/02/2026
Full time
Rackspace Technology is a leading provider of expertise and managed services across all the major public and private cloud technologies. We've evolved Fanatical Support to encompass the entire customer journey - providing Fanatical Experience from first consultation to daily operations. Our passionate experts combine the power of proactive, always-on service and expertise with best-in-class tools and automation to deliver technology when and how our customers need it. The Senior Network Security Engineer (L4) is a crucial element within the Rackspace support infrastructure and is expected to provide an expert level of technical guidance to our customers via the phone, ticketing system, and automation. This role owns complex customer issues which may take several days or weeks to resolve and keeps our customers updated through every step of the process. You will be expected to take initiative and advise on potential pitfalls that a customer may encounter and suggest alternatives through automation, which may better serve the stability and security of the customer's solution. Technical issues can include troubleshooting customer network environments including firewall configurations, VPN technologies and access-control lists, VIP configurations, TCL (iRule) and Perl scripts, layer 4 thru 7 issues, etc. This role will support many elements of the Rackspace Cloud product portfolio, including RackConnect. You will create and maintain customer loyalty by providing Fanatical Experiences above and beyond customer expectations. You will also be responsible for adhering to company security policies and procedures and any other relevant policies and standards as directed. Discover your inner Racker - click here Key Responsibilities Configure, troubleshoot, and take escalations for Firewalls & Load Balancers, Windows/Linux system administration, or Cloud Native Tooling Create documentation for support and operations tasks regarding the above tools Configure, plan, install, maintain, and optimize network systems, equipment, and applications ensuring network protocols and security policies are used effectively Solve engineering problems through the ownership of level appropriate customer requests and issues, seeing them through to resolution Design, schedule and coordinate maintenances Engineer and implement customized security solutions Collaborate with Account Managers and Business Development Consultants to build strong customer relationships Collaborate and share knowledge with other Engineers and Administrators Mentor and train lower level Rackers Other Incidental tasks related to the job, as necessary. Skills/Knowledge Required - working knowledge of NSX-T, Palo Alto, Cisco FirePower, F5. Desirable - working knowledge of Fortigate, Azure, Cisco Nexus, Panaroma, ACI, Cloudflare. At least ONE relevant networking certification e.g. CCNA/P. Critical Competencies Excellence: Exceeds expectations by consistently demonstrating accountability, discipline, high performance, and a proven track record of exceptional results. Customer-driven: Prioritizes customer needs and satisfaction through collaborative and proactive problem-solving, and an unwavering commitment to customer success. Expertise: Possesses deep understanding of customer needs and continually grows and enhances skills to provide customer-focused solutions. Agility: Quickly adapts and responds to dynamic customer needs and expectations through innovative solutions. Compassion: Cultivates a positive and supportive environment to effectively work together towards a common goal, fostering trust within Rackspace and with external stakeholders. Career Level Summary Proven experience (7+ years) in Networking/Network Security. Requires in-depth conceptual and practical knowledge in own job discipline and basic knowledge of related job disciplines Solves complex problems Works independently, receives minimal guidance May lead projects or project steps within a broader project or may have accountability for on going activities or objectives Acts as a resource for colleagues with less experience
A leading technology company in Cardiff is seeking a Senior Network Security Engineer to provide expert technical guidance and support to customers. This role includes responsibilities like troubleshooting firewall configurations, network security, and engineering custom security solutions. Candidates should have over 7 years of experience in networking and possess relevant certifications. The position emphasizes customer satisfaction, collaboration, and continuous skill enhancement within a fast-paced environment.
02/02/2026
Full time
A leading technology company in Cardiff is seeking a Senior Network Security Engineer to provide expert technical guidance and support to customers. This role includes responsibilities like troubleshooting firewall configurations, network security, and engineering custom security solutions. Candidates should have over 7 years of experience in networking and possess relevant certifications. The position emphasizes customer satisfaction, collaboration, and continuous skill enhancement within a fast-paced environment.
A leading managed services provider in Cardiff seeks a Senior Network Security Engineer to deliver exceptional support within its infrastructure. The ideal candidate will have over 7 years of experience in networking/security, with strong skills in NSX-T, Palo Alto, and Cisco technologies. Responsibilities include troubleshooting complex customer issues, engineering security solutions, and mentoring junior staff. This role emphasizes customer satisfaction and proactive service delivery in a dynamic environment.
02/02/2026
Full time
A leading managed services provider in Cardiff seeks a Senior Network Security Engineer to deliver exceptional support within its infrastructure. The ideal candidate will have over 7 years of experience in networking/security, with strong skills in NSX-T, Palo Alto, and Cisco technologies. Responsibilities include troubleshooting complex customer issues, engineering security solutions, and mentoring junior staff. This role emphasizes customer satisfaction and proactive service delivery in a dynamic environment.
Senior Solutions Architect & Customer Advisor We are seeking an exceptional Senior Solutions Architect & Customer Advisor to serve as one of the most senior technical leaders in our organization. This role represents the pinnacle of customer-facing technical excellence, combining deep cloud architecture expertise with strategic consulting and solution design capabilities. As a Senior Solutions Architect & Customer Advisor, you will serve as a trusted advisor to C suite executives at our largest and most strategic enterprise clients. Your primary focus will be technical architecture and consulting, working directly with clients to design and architect cloud solutions that solve complex business problems and drive transformation. In this role, you will orchestrate global teams to deliver world class solutions across Hybrid Cloud, Data Center Modernization, and AI enabled transformation. Your work will directly influence not only individual customer outcomes but also shape our broader solution portfolio, investment decisions, and go to market strategy. You will have direct access to our Executive Leadership Team and serve as a technical authority whose insights drive innovation across the organization. Job Responsibilities: Technical Discovery & Solution Design Lead technical discovery engagements to assess current cloud maturity, identify hybrid cloud opportunities, and understand infrastructure and application modernization requirements Conduct comprehensive assessments of customer technology environments to identify gaps, risks, and transformation opportunities Translate customer business challenges into technical requirements and cloud architecture specifications Design end-to-end cloud solutions across private cloud, hybrid cloud, and data center ecosystems, including network and cybersecurity Develop technical roadmaps that align cloud strategy with business objectives Create proofs of concept, reference architectures, and migration strategies Cloud Architecture & Technical Leadership Architect and optimize hybrid cloud solutions across AWS, Azure, and/or GCP platforms, ensuring resilience, scalability, and operational excellence Design cloud native architectures leveraging infrastructure as code (Terraform, CloudFormation), automation, and DevOps practices Provide technical leadership on data center modernization, VMware environments, and private cloud platforms Advise on AI/ML integration, intelligent automation, and emerging cloud technologies Ensure solutions meet security, compliance, and regulatory requirements for regulated industries Serve as technical escalation point for the most challenging architectural decisions Lead architecture review sessions and provide technical governance on complex solutions Trusted Technical Advisor & Client Consulting Build trusted advisor relationships with CTO/CIO level executives at enterprise clients Engage customers through consultative technical conversations to understand their cloud transformation goals Advise clients on cloud modernization strategies, technology selection, and architectural best practices Guide customers through complex technical decisions around cloud adoption, workload migration, and platform selection Serve as the customer's technical advocate internally, ensuring their requirements drive solution development Navigate technical discussions across multiple stakeholder levels, from infrastructure teams to executive leadership Solution Positioning & Technical Validation Develop technically sound and commercially viable cloud solutions aligned to customer requirements and budgets Create compelling technical proposals, architecture diagrams, and solution documentation Participate in RFx responses, providing technical content and architecture sections Support pursuit activities by validating technical feasibility and sizing cloud solutions appropriately Collaborate with sales and delivery teams to ensure solutions are both technically excellent and deliverable Lead technical presentations and workshops with customer stakeholders Regulated Industry Expertise Apply working knowledge of Banking & Financial Services OR Healthcare industry technology environments Understand regulatory and compliance requirements (PCI DSS, SOX, HIPAA, HITECH) as they relate to cloud architecture Design solutions that address industry specific operational and security requirements Navigate compliance constraints in cloud solution design Leverage experience working with regulated industry clients to inform architecture decisions Innovation & Technical Thought Leadership Stay current with emerging cloud technologies, AI/ML capabilities, and infrastructure innovations Translate emerging technology trends into practical customer applications Provide input on product direction and engineering priorities based on customer needs Develop technical thought leadership content including reference architectures, whitepapers, and technical articles Represent the organization at technical conferences and industry events Contribute to technical communities and forums Mentorship & Knowledge Sharing Mentor Solutions Architects and technical consultants in cloud architecture and customer engagement Share technical knowledge and best practices across the organization Create reusable architecture patterns and frameworks Coach team members on technical discovery and consultative approaches Foster technical excellence and continuous learning culture Required Qualifications Bachelor's degree in Computer Science, Information Technology, Engineering or related field; MBA or relevant graduate degree preferred 15+ years of hands on experience in cloud architecture, enterprise infrastructure or solutions architecture Proven track record designing and implementing large scale cloud solutions for enterprise clients Deep expertise in Hybrid Cloud and Data Center architecture with focus on at least two major platforms (AWS, Azure, GCP) and experience with private cloud platforms (VMware, OpenStack) Strong technical foundation in infrastructure, networking, security, and cloud native development Demonstrated ability to architect solutions from requirements through implementation Experience working with Banking & Financial Services or Healthcare clients on cloud initiatives. Information security, risk management, and regulatory expertise Understanding of industry specific operational models and applications Experience navigating compliance requirements in solution design Experience influencing product roadmaps and engineering priorities Active participation in technical standards bodies or industry working groups Track record of innovation and continuous improvement initiatives
02/02/2026
Full time
Senior Solutions Architect & Customer Advisor We are seeking an exceptional Senior Solutions Architect & Customer Advisor to serve as one of the most senior technical leaders in our organization. This role represents the pinnacle of customer-facing technical excellence, combining deep cloud architecture expertise with strategic consulting and solution design capabilities. As a Senior Solutions Architect & Customer Advisor, you will serve as a trusted advisor to C suite executives at our largest and most strategic enterprise clients. Your primary focus will be technical architecture and consulting, working directly with clients to design and architect cloud solutions that solve complex business problems and drive transformation. In this role, you will orchestrate global teams to deliver world class solutions across Hybrid Cloud, Data Center Modernization, and AI enabled transformation. Your work will directly influence not only individual customer outcomes but also shape our broader solution portfolio, investment decisions, and go to market strategy. You will have direct access to our Executive Leadership Team and serve as a technical authority whose insights drive innovation across the organization. Job Responsibilities: Technical Discovery & Solution Design Lead technical discovery engagements to assess current cloud maturity, identify hybrid cloud opportunities, and understand infrastructure and application modernization requirements Conduct comprehensive assessments of customer technology environments to identify gaps, risks, and transformation opportunities Translate customer business challenges into technical requirements and cloud architecture specifications Design end-to-end cloud solutions across private cloud, hybrid cloud, and data center ecosystems, including network and cybersecurity Develop technical roadmaps that align cloud strategy with business objectives Create proofs of concept, reference architectures, and migration strategies Cloud Architecture & Technical Leadership Architect and optimize hybrid cloud solutions across AWS, Azure, and/or GCP platforms, ensuring resilience, scalability, and operational excellence Design cloud native architectures leveraging infrastructure as code (Terraform, CloudFormation), automation, and DevOps practices Provide technical leadership on data center modernization, VMware environments, and private cloud platforms Advise on AI/ML integration, intelligent automation, and emerging cloud technologies Ensure solutions meet security, compliance, and regulatory requirements for regulated industries Serve as technical escalation point for the most challenging architectural decisions Lead architecture review sessions and provide technical governance on complex solutions Trusted Technical Advisor & Client Consulting Build trusted advisor relationships with CTO/CIO level executives at enterprise clients Engage customers through consultative technical conversations to understand their cloud transformation goals Advise clients on cloud modernization strategies, technology selection, and architectural best practices Guide customers through complex technical decisions around cloud adoption, workload migration, and platform selection Serve as the customer's technical advocate internally, ensuring their requirements drive solution development Navigate technical discussions across multiple stakeholder levels, from infrastructure teams to executive leadership Solution Positioning & Technical Validation Develop technically sound and commercially viable cloud solutions aligned to customer requirements and budgets Create compelling technical proposals, architecture diagrams, and solution documentation Participate in RFx responses, providing technical content and architecture sections Support pursuit activities by validating technical feasibility and sizing cloud solutions appropriately Collaborate with sales and delivery teams to ensure solutions are both technically excellent and deliverable Lead technical presentations and workshops with customer stakeholders Regulated Industry Expertise Apply working knowledge of Banking & Financial Services OR Healthcare industry technology environments Understand regulatory and compliance requirements (PCI DSS, SOX, HIPAA, HITECH) as they relate to cloud architecture Design solutions that address industry specific operational and security requirements Navigate compliance constraints in cloud solution design Leverage experience working with regulated industry clients to inform architecture decisions Innovation & Technical Thought Leadership Stay current with emerging cloud technologies, AI/ML capabilities, and infrastructure innovations Translate emerging technology trends into practical customer applications Provide input on product direction and engineering priorities based on customer needs Develop technical thought leadership content including reference architectures, whitepapers, and technical articles Represent the organization at technical conferences and industry events Contribute to technical communities and forums Mentorship & Knowledge Sharing Mentor Solutions Architects and technical consultants in cloud architecture and customer engagement Share technical knowledge and best practices across the organization Create reusable architecture patterns and frameworks Coach team members on technical discovery and consultative approaches Foster technical excellence and continuous learning culture Required Qualifications Bachelor's degree in Computer Science, Information Technology, Engineering or related field; MBA or relevant graduate degree preferred 15+ years of hands on experience in cloud architecture, enterprise infrastructure or solutions architecture Proven track record designing and implementing large scale cloud solutions for enterprise clients Deep expertise in Hybrid Cloud and Data Center architecture with focus on at least two major platforms (AWS, Azure, GCP) and experience with private cloud platforms (VMware, OpenStack) Strong technical foundation in infrastructure, networking, security, and cloud native development Demonstrated ability to architect solutions from requirements through implementation Experience working with Banking & Financial Services or Healthcare clients on cloud initiatives. Information security, risk management, and regulatory expertise Understanding of industry specific operational models and applications Experience navigating compliance requirements in solution design Experience influencing product roadmaps and engineering priorities Active participation in technical standards bodies or industry working groups Track record of innovation and continuous improvement initiatives
