Recruitvirt Ltd

Senior Managed Service Consultant Remote-first: Work from home with scheduled travel to the Leatherhead office (expected once a month for 1 / 2 days) and central London for team meetups, company-wide training, and events. Our client is seeking a Senior Managed Service Consultant with exceptional expertise in VMware Cloud Foundation (VCF), vSphere, VMware NSX, and Veeam Backup & Replication to join their high-performing Managed Services team. With 7+ years' experience, you'll play a pivotal part in delivering world-class support to enterprise clients, ensuring their hybrid cloud environments achieve peak availability, performance, and resilience. You'll work at the forefront of innovation, applying your technical expertise and proactive mindset to solve challenges, optimise performance, and enhance service delivery. You'll also lead key team functions-liaising with clients, improving delivery efficiency, mentoring colleagues, and shaping the Managed Services roadmap. If you're self-driven, collaborative, and confident engaging with clients to deliver results, this is a great opportunity to make an impact in a growing organisation Key Responsibilities Work with the Managed Services Technical Lead to improve delivery efficiency and improve operational resilience and performance through key initiatives Provide oversight, operational support and administration of customer VMware environment stacks, ensuring optimal availability, performance, and security. Configure, manage, and troubleshoot VMware NSX for micro-segmentation, edge services, and virtual networking. Assisted management of incidents, service requests, and change controls in alignment with ITIL-based processes. Assist in review and generation of change request forms and post incident reviews Lead and participate in root cause analysis for infrastructure-related incidents to drive long-term stability and improvement. Maintain and update accurate, detailed technical documentation and configuration records. Serve as a senior customer point of contact, participating in regular operational meetings and providing progress updates on service delivery and enhancements. Collaborate with consultants, service managers, and cross-functional technical teams to ensure seamless service and support. Participate in out-of-hours support rotation as required. Required Skills, Experience, and Technical Expertise: vSphere 7/8 hands-on operational and management experience VSAN operational and management experience NSX operational and management experience (DFW, NAT, Routing, troubleshooting) Veeam Backup and Replication operational and management experience (job management and configuration, restore testing, SureBackup, troubleshooting) Design, deploy, operate and management experience of Omnissa Horizon, AppVolumes, DEM and associated technologies Validated VMware certifications (example: VCP-DCV, VCP-NV) Experience utilising Aria Operations to monitor and detect issues in environments Highly Desirable: Veeam Certified Architect ITIL Foundation or experience working in ITIL-governed environments VCF hands on operational and management experience (patching, maintenance activities, troubleshooting) Aria Operations for Logs Aria Operations for Networks Dell server / VxRail operational experience (firmware, troubleshooting) Veeam on AWS and/or Azure Desirable: Azure / EntraID / M365 operations AWS native operational management Site Recovery Manager VMware Cloud Director Aria Automation (blueprint creation and maintenance) Microsoft SQL operational experience (such as release and manage database deadlocks, backup jobs, manage database instance sizing, and perform backup and restoration activities) Experience with Jenkins - pipeline design and execution Competency in one of more of PowerShell / Bash / Python scripting languages Hands on experience with Hashicorp Packer Professional Competencies Exceptional customer-facing communication and interpersonal skills, both written and verbal. Strong time management and organisational skills, with the ability to manage multiple priorities and meet deadlines. Capable of working independently with minimal supervision, as well as contributing effectively to a high-performing, remote-first team. Skilled in delivering clear, concise technical updates and guidance to clients in both virtual and in-person settings. Capable of producing and maintaining documentation of operational processes presentable both internally and to customers. Work Environment Remote-first: Work from home with scheduled travel to the Leatherhead office (expected once a month for 1 / 2 days) and central London for team meetups, company-wide training, and events. Flexible working hours around core support requirements. Equipment and software provided to support effective home working. Company Benefits 25 days annual leave plus UK bank holidays Company pension scheme Private medical insurance Ongoing technical training and certification support Regular team social events and wellbeing initiatives Recognition and performance reward schemes

Senior Managed Service Engineer Remote-first: Work from home with scheduled travel to the Leatherhead office (expected once a month for 1 / 2 days) and central London for team meetups, company-wide training, and events. Our client is seeking a Senior Managed Services Engineer with exceptional expertise in VMware Cloud Foundation (VCF), vSphere, VMware NSX, and Veeam Backup & Replication to join our high-performing Managed Services team. In this role, you'll play a pivotal part in delivering world-class support to enterprise clients, ensuring their hybrid cloud environments achieve peak availability, performance, and resilience. You'll lead innovation by applying your technical expertise and solution-focused mindset to troubleshoot, optimise, and enhance our managed services. If you're a self-driven professional who thrives in collaboration and client engagement, this role offers the chance to make a real impact in a growing organisation. Key Responsibilities Provide operational support and administration of customer VMware environment stacks, ensuring optimal availability, performance, and security. Configure, manage, and troubleshoot VMware NSX for micro-segmentation, edge services, and virtual networking. Operate and enhance Veeam Backup & Replication platforms to deliver robust data protection, recovery, and disaster recovery (DR) across on-premises and hybrid workloads. Manage incidents, service requests, and change controls in alignment with ITIL-based processes. Lead and participate in root cause analysis for infrastructure-related incidents to drive long-term stability and improvement. Maintain and update accurate, detailed technical documentation and configuration records. Serve as a senior customer point of contact, participating in regular operational meetings and providing progress updates on service delivery and enhancements. Collaborate with consultants, service managers, and cross-functional technical teams to ensure seamless service and support. Participate in out-of-hours support rotation as required. Required Skills, Experience, and Technical Expertise: vSphere 7/8 hands-on operational and management experience VSAN operational and management experience NSX operational and management experience (DFW, NAT, Routing, troubleshooting) Veeam Backup and Replication operational and management experience (job management and configuration, restore testing, SureBackup, troubleshooting) Operational and management experience of Omnissa Horizon, AppVolumes, DEM and associated technologies Validated VMware certifications (example: VCP-DCV, VCP-NV) Experience utilising Aria Operations to monitor and detect issues in environments Highly Desirable: Veeam Certified Engineer ITIL Foundation or experience working in ITIL-governed environments VCF hands on operational and management experience (patching, maintenance activities, troubleshooting) Aria Operations for Logs Aria Operations for Networks Dell server / VxRail operational experience (firmware, troubleshooting) Veeam on AWS and/or Azure Desirable : Azure / EntraID / M365 operations AWS native operational management Site Recovery Manager VMware Cloud Director Aria Automation (blueprint creation and maintenance) Microsoft SQL operational experience (such as release and manage database deadlocks, backup jobs, manage database instance sizing, and perform backup and restoration activities) Experience with Jenkins - pipeline design and execution Competency in one of more of PowerShell / Bash / Python scripting languages Hands on experience with Hashicorp Packer Professional Competencies: Exceptional customer-facing communication and interpersonal skills, both written and verbal. Strong time management and organisational skills, with the ability to manage multiple priorities and meet deadlines. Capable of working independently with minimal supervision, as well as contributing effectively to a high-performing, remote-first team. Skilled in delivering clear, concise technical updates and guidance to clients in both virtual and in-person settings. Capable of producing and maintaining documentation of operational processes presentable both internally and to customers. Work Environment: Remote-first: Work from home with scheduled travel to the Leatherhead office (expected once a month for 1 / 2 days) and central London for team meetups, company-wide training, and events. Flexible working hours around core support requirements. Equipment and software provided to support effective home working. Company Benefits: 25 days annual leave plus UK bank holidays Company pension scheme Private medical insurance Ongoing technical training and certification support Regular team social events and wellbeing initiatives Recognition and performance reward schemes

3rd Line Support Engineer Location: London (Hybrid- 1 day in the office a week) Job Type- Permanent Our client is expanding their team and looking for a motivated 3rd Line Service Desk Engineer. The ideal candidate will have experience working with IT service providers and help desks. You will work with other companies to make sure IT systems run smoothly. Our client has lots of experience managing system integration projects in different industries, and they want someone who works well in a team and is keen to learn and grow with them. This role offers the chance to work on exciting projects across Modern Work and Azure environments while supporting customers and helping to deliver cutting-edge IT solutions. Job Duties and Required Experiences: Experience across core Modern Work and Azure, with some Azure Network/wider networking exposure Experience with delivering project work on the above technologies Ability to lead on projects across Modern Work and Azure, with some hand holding but with a desire to be self sufficient. Provide 3rd line support and handle escalation tickets for Modern Work and Azure technologies. Collaborate with customers and internal teams to ensure smooth project delivery and system performance. Travel to the office at least once every fortnight (ideally weekly) and attend customer site visits when required. About You: Proven ability to deliver project work in line with best practices and deadlines. Confident troubleshooting and resolving complex issues at a 3rd-line level. Excellent communication skills, with a proactive and collaborative approach. Self-motivated, eager to learn, and capable of working both independently and as part of a team. Company Benefits: Support for professional development and certification. Hybrid working model Employee Pension Competitive salary and comprehensive benefits package. A collaborative environment where your ideas and expertise will be valued. Be part of a supportive, collaborative team that's committed to your growth and career development through tailored training and progression plans. Are you currently in a similar role and looking for the next step in your career? -Apply through this advert today

IT Project Manager As a modern cloud consultancy and managed services provider, my client guide enterprises across most industry sectors through digital transformation projects deploying advanced IT solutions. They have an exciting opportunity for an experienced Project Manager to join the PMO Team. As a PM you will be part of an inclusive, friendly, supportive, and high performing organisation that is challenged to deliver excellence across a diverse range of cloud technologies. Role Mission and Purpose Reporting to the PMO Manager, and supported by the wider PMO team, the Project Manager is pivotal in driving success for our vendors, partners, and customers. They are critical figures leading a project from onboarding to completion, overseeing its planning, organization, management, execution, and delivery. They ensure smooth pro-active delivery and ensure the schedule is met to budget, delivering the required quality through building highly-collaborative cross functional teams and acts as a bridge between client and the customer. The Project Manager understands the defined project outcome, employ's an objective manner that builds trust and confidence, then applies honesty, integrity, professionalism, tools and communication skills to achieve or exceed customer goals and expectations in a managed way that enables the customer to achieve success. Lifecycle customers : As a Project Manager you support clients Strategy and Team Plans by championing, identifying and driving opportunities to support transition, growth and retention of customers to lifecycle relationships, collaborating with other teams to achieve the collective goal. Customer success : The Project Manager is a key contributor to ongoing success for our customers, customer satisfaction and Net Promoter Scoring targets Required Skills A PM juggles a variety of core responsibilities to lead a project through hurdles and changes in a compliant manner. Mastery in each of these areas contributes to a smoother experience from the perspective of both team members and stakeholders: Project planning : Initiate the planning process, clearly defining the project's scope, goals, and objectives. Develop and maintain detailed plans outlining tasks, resources, timelines, and deliverables, creating a solid foundation for project execution. Adaptability and critical thinking to applied plan and management strategies is critical to keep projects moving forward Team Leadership and Coordination : Assemble and direct project teams, assigning tasks based on members' skills and experience. Focus and unify team efforts by cultivating a positive work environment, promoting collaboration, ownership, resolving conflicts, and leading effective teams through honesty, integrity, professionalism using all the methodologies, tools and communication methods available. Risk management : Identify and record potential risks early, analyse their possible impact, develop and manage mitigation strategies. Pro-active approaches to minimise disruptions to the project's schedule, quality, and budget. Budget Control : Estimate costs, manage budgets, track spending, and controlled adjustment as necessary to keep the project within financial boundaries. Communication : Open and transparent communication with colleagues and stakeholders. Project Managers provide updates, respond to inquiries, and use feedback to adapt project scope to meet or exceed client expectations. Quality Standards and Management : Applying client and team processes and procedure, the Project Manager will Implement quality control processes to ensure deliverables meet agreed-upon standards and satisfy client requirements maintaining project integrity. Identify opportunities for Continuous Improvement, feeding into the PMO function.