Here is an insight to the Pensions Dashboard Programme: Pensions dashboards will enable people to access key information about all of their UK pensions, private and State, in one place online, revolutionising how people engage with their pensions throughout their lives. Enabling the delivery of pensions dashboards will require up to 52m adults in the UK to be connected with up to around 43,000 pension providers and schemes to search for their pensions.Development work by industry has already taken place, as a concept. The goal is now to turn it into a delivery solution for the benefit of UK citizens. MaPS has created a Pensions Dashboards Programme (PDP) which will be responsible for delivering the digital architecture and governance framework that will allow multiple parties to be connected as part of the pension's dashboards ecosystem. This hugely significant development has the potential to improve the financial wellbeing of millions of people.The programme is comprised of an Industry Steering Group and a supporting Programme team within MaPS. The Programme is working in close partnership with DWP, TPR and FCA who all have related delivery responsibilities. Industry has had, and will continue to have, a crucial role to play in designing and developing the necessary components to make pensions dashboards possible. In this role you will be responsible for the following; Responsible for the PDP ecosystem agile ITchange and release management processes, ensuring that suppliers, colleagues and industry adhere to these processes at all times. Seek opportunities for continuous process improvement. Work closely with the Money Helper Pensions Dashboard teams and our suppliers to ensure that the change and release strategies are relevant and that we continually explore opportunities to use the best-in-class tools and methodologies. Ensure that key stakeholders are engaged in good time for relevant changes/releases and input into communications to industry when changes/releases would impact them. Engage internal and external test/assurance resources to ensure changes and releases have gone through the correct assurance steps and that integrity of the highly available production environments are maintained at all times. Regularly tracking and reporting on PIRs & KPIs for change and release. Publishing release and change schedule to keep internal and external stakeholders informed. Chair regular Operational Change Control Boards and release planning meetings. Provide approval for changes and releases. Act as the main point of contact for all changes and release decision as well as acting as an escalation point. You will need to demonstrate the following skills and experience; Ability to manage changes and releases for an organisation, ensuring value for the business and adherence to company policies. Experience of managing suppliers to ensure they meet business needs and performance targets. Demonstrate broad industry experience in change and release management and can improve change management processes towards full maturity. Ability to work collaboratively in a group with internal and external parties, actively networking with others. Adapt feedback to ensure it is effective and lasting and identify issues through Agile 'health checks' with the team and help to stimulate the right responses. Knowledge of how to identify process optimisation opportunities with guidance and contribute to the implementation of proposed solutions. Including investigating patterns and trends. Experience of diagnosing and prioritising issues with suppliers and colleagues in order to identify root cause and resolutions. Experience of owning an issue until a new owner has been found or the problem has been mitigated or resolved. ITIL service management qualification or equivalent qualification. Strong organisational & communication skills with the ability to meet both specific and unexpected deadlines. Excellent judgment and the confidence to proactively identity and assess risk This vacancy offers hybrid working in Bedford, with occasional travel to the London office currently based in Westminster and easily accessible via public transport. Other About Us The Money and Pensions Service (MaPS) is based in Bedford, in a recently renovated modern office. This is a wonderful opportunity for you to become an integral part of a dynamic organisation, working to help people across the UK.At the heart of the Money and Pensions Service are our values - caring, connecting, and transforming, which are the foundation of our success. They permeate every area of our work and define all our business relationships and the way we work with each other. We're not only looking for the best people to come and work for us, but we need people who align themselves with our values: Caring We care about our colleagues and the people whose lives we are here to transform. Connecting We will transform lives through our ability to make positive connections. Transforming We are committed to transforming lives and making a positive societal impact. Our Inclusive Working Environment By fostering our values, we are immensely proud of the inclusive working environment that we have created. The diversity of our people is a strength that we embrace and wish to build upon, so we are committed to attracting people of all backgrounds. We work hard to ensure that we have a progressive approach to inclusion, equity, and belonging. We really do want our colleagues to "bring their whole selves to work."Our colleague and ally networks encompass LGBTQ+, neurodiversity, women's health, men's health, ethnicity, and diversity. What We Offer Generous Annual Leave - 30 days plus Bank HolidaysPension scheme - contributions matched 2 to 1 (up to 10% of your salary)Interest-free loan for season tickets for buses
09/10/2025
Full time
Here is an insight to the Pensions Dashboard Programme: Pensions dashboards will enable people to access key information about all of their UK pensions, private and State, in one place online, revolutionising how people engage with their pensions throughout their lives. Enabling the delivery of pensions dashboards will require up to 52m adults in the UK to be connected with up to around 43,000 pension providers and schemes to search for their pensions.Development work by industry has already taken place, as a concept. The goal is now to turn it into a delivery solution for the benefit of UK citizens. MaPS has created a Pensions Dashboards Programme (PDP) which will be responsible for delivering the digital architecture and governance framework that will allow multiple parties to be connected as part of the pension's dashboards ecosystem. This hugely significant development has the potential to improve the financial wellbeing of millions of people.The programme is comprised of an Industry Steering Group and a supporting Programme team within MaPS. The Programme is working in close partnership with DWP, TPR and FCA who all have related delivery responsibilities. Industry has had, and will continue to have, a crucial role to play in designing and developing the necessary components to make pensions dashboards possible. In this role you will be responsible for the following; Responsible for the PDP ecosystem agile ITchange and release management processes, ensuring that suppliers, colleagues and industry adhere to these processes at all times. Seek opportunities for continuous process improvement. Work closely with the Money Helper Pensions Dashboard teams and our suppliers to ensure that the change and release strategies are relevant and that we continually explore opportunities to use the best-in-class tools and methodologies. Ensure that key stakeholders are engaged in good time for relevant changes/releases and input into communications to industry when changes/releases would impact them. Engage internal and external test/assurance resources to ensure changes and releases have gone through the correct assurance steps and that integrity of the highly available production environments are maintained at all times. Regularly tracking and reporting on PIRs & KPIs for change and release. Publishing release and change schedule to keep internal and external stakeholders informed. Chair regular Operational Change Control Boards and release planning meetings. Provide approval for changes and releases. Act as the main point of contact for all changes and release decision as well as acting as an escalation point. You will need to demonstrate the following skills and experience; Ability to manage changes and releases for an organisation, ensuring value for the business and adherence to company policies. Experience of managing suppliers to ensure they meet business needs and performance targets. Demonstrate broad industry experience in change and release management and can improve change management processes towards full maturity. Ability to work collaboratively in a group with internal and external parties, actively networking with others. Adapt feedback to ensure it is effective and lasting and identify issues through Agile 'health checks' with the team and help to stimulate the right responses. Knowledge of how to identify process optimisation opportunities with guidance and contribute to the implementation of proposed solutions. Including investigating patterns and trends. Experience of diagnosing and prioritising issues with suppliers and colleagues in order to identify root cause and resolutions. Experience of owning an issue until a new owner has been found or the problem has been mitigated or resolved. ITIL service management qualification or equivalent qualification. Strong organisational & communication skills with the ability to meet both specific and unexpected deadlines. Excellent judgment and the confidence to proactively identity and assess risk This vacancy offers hybrid working in Bedford, with occasional travel to the London office currently based in Westminster and easily accessible via public transport. Other About Us The Money and Pensions Service (MaPS) is based in Bedford, in a recently renovated modern office. This is a wonderful opportunity for you to become an integral part of a dynamic organisation, working to help people across the UK.At the heart of the Money and Pensions Service are our values - caring, connecting, and transforming, which are the foundation of our success. They permeate every area of our work and define all our business relationships and the way we work with each other. We're not only looking for the best people to come and work for us, but we need people who align themselves with our values: Caring We care about our colleagues and the people whose lives we are here to transform. Connecting We will transform lives through our ability to make positive connections. Transforming We are committed to transforming lives and making a positive societal impact. Our Inclusive Working Environment By fostering our values, we are immensely proud of the inclusive working environment that we have created. The diversity of our people is a strength that we embrace and wish to build upon, so we are committed to attracting people of all backgrounds. We work hard to ensure that we have a progressive approach to inclusion, equity, and belonging. We really do want our colleagues to "bring their whole selves to work."Our colleague and ally networks encompass LGBTQ+, neurodiversity, women's health, men's health, ethnicity, and diversity. What We Offer Generous Annual Leave - 30 days plus Bank HolidaysPension scheme - contributions matched 2 to 1 (up to 10% of your salary)Interest-free loan for season tickets for buses
Key Responsibilities: Design, build and maintain resources in Azure cloud using Infrastructure as Code (IaC, Terraform). Lead the design and development of our deployment pipelines and automation solutions using Azure and open-source tooling. Continuously analyse our DevOps processes and identify opportunities to further automate and refine our deployment practices. Engage collaboratively in an agile environment, working closely with solution architects, technical leads and developers. Implementation of services that meet Government Digital Service (GDS) standards. Contribute to low level design and maintain documentation. Peer reviewing IaC developed as part of our workflow. Able to self-manage including keeping technical knowledge up to date. Promoting collaborative working, efficiencies and knowledge transfer. Actively participating within the wider community of practice; advocating DevOps best practices and sharing knowledge/experience. Mentoring and providing guidance to DevOps and Software Developers. Leading/facilitating technical discussions and engaging with external delivery partners as appropriate. Skills needed for the role level: • Availability and capacity management. You can manage service components to ensure they meet business needs and performance targets. (Skill level: working)• Development process optimisation. You can work under guidance to identify process optimisation opportunities and contribute to the implementation of proposed solutions. (Skill level: working)• Information security. You can design solutions and services with security controls included, specifically engineered to mitigate security threats. (Skill level: practitioner)• Modern standards approach. You can apply modern development standards and support others in applying them. (Skill level: practitioner)• Programming and build (software engineering). You can collaborate with others when necessary to review specifications. You can use the agreed specifications to design, code, test and document programs or scripts of medium-to-high complexity, using the right standards and tools. (Skill level: practitioner)• Prototyping. You can approach prototyping as a team activity, actively soliciting prototypes and testing with others. You can establish design patterns and iterate them. You can use a variety of prototyping methods and choose the most appropriate. (Skill level: practitioner)• Service support. You can identify, locate and fix complex service faults, advise others on different methodologies and types of service support (Skill level: expert)• Systems design. You can design systems characterised by medium levels of risk, impact, and business or technical complexity. You can select appropriate design standards, methods and tools, and ensure they are applied effectively. You can review the systems designs of others to ensure the selection of appropriate technology, efficient use of resources and integration of multiple systems and technology. (Skill level: practitioner)• Systems integration. You can define the integration build, co-ordinate build activities across systems and understand how to undertake and support integration testing activities. (Skill level: practitioner)• User focus. You can collaborate with user researchers and can represent users internally. You can explain the difference between user needs and the desires of the user. You can champion user research to focus on all users. You can prioritise and define approaches to understand the user story, guiding others in doing so. You can offer recommendations on the best tools and methods to use. (Skill level: practitioner) You will need to demonstrate the following skills and experience; Essential Highly experienced, working with a range of Azure Cloud Services including API Management and function apps. Demonstrable experience in the build and optimisation of pipelines (ideally in Azure DevOps). Coding background, with experience in a language such as Python, Java, C# JavaScript, React or PowerShell. Experience in provisioning and managing infrastructure through IaC (e.g. BiCep, terraform). Demonstrable commitment to high quality, cost effective and robust engineering practices. Experience working within an agile development team. Experience of productive collaboration with design, testing, product and other digital delivery colleagues. Desirable Experience with JavaScript and building/deploying/scaling React-based applications (or similar). Experience working within a monorepo environment and tooling such as NX or turborepo. Experience working with Netlify or Vercel PaaS. Experience with bash scripting. Experience with git version control. Experience in a senior role. About Us: The Money and Pensions Service (MaPS) is based in Bedford, in a recently renovated modern office. This is a wonderful opportunity for you to become an integral part of a dynamic organisation, working to help people across the UK.At the heart of the Money and Pensions Service are our values - caring, connecting, and transforming, which are the foundation of our success. They permeate every area of our work and define all our business relationships and the way we work with each other. We're not only looking for the best people to come and work for us, but we need people who align themselves with our values: Caring We care about our colleagues and the people whose lives we are here to transform. Connecting We will transform lives through our ability to make positive connections. Transforming We are committed to transforming lives and making a positive societal impact. Our Inclusive Working Environment By fostering our values, we are immensely
09/10/2025
Full time
Key Responsibilities: Design, build and maintain resources in Azure cloud using Infrastructure as Code (IaC, Terraform). Lead the design and development of our deployment pipelines and automation solutions using Azure and open-source tooling. Continuously analyse our DevOps processes and identify opportunities to further automate and refine our deployment practices. Engage collaboratively in an agile environment, working closely with solution architects, technical leads and developers. Implementation of services that meet Government Digital Service (GDS) standards. Contribute to low level design and maintain documentation. Peer reviewing IaC developed as part of our workflow. Able to self-manage including keeping technical knowledge up to date. Promoting collaborative working, efficiencies and knowledge transfer. Actively participating within the wider community of practice; advocating DevOps best practices and sharing knowledge/experience. Mentoring and providing guidance to DevOps and Software Developers. Leading/facilitating technical discussions and engaging with external delivery partners as appropriate. Skills needed for the role level: • Availability and capacity management. You can manage service components to ensure they meet business needs and performance targets. (Skill level: working)• Development process optimisation. You can work under guidance to identify process optimisation opportunities and contribute to the implementation of proposed solutions. (Skill level: working)• Information security. You can design solutions and services with security controls included, specifically engineered to mitigate security threats. (Skill level: practitioner)• Modern standards approach. You can apply modern development standards and support others in applying them. (Skill level: practitioner)• Programming and build (software engineering). You can collaborate with others when necessary to review specifications. You can use the agreed specifications to design, code, test and document programs or scripts of medium-to-high complexity, using the right standards and tools. (Skill level: practitioner)• Prototyping. You can approach prototyping as a team activity, actively soliciting prototypes and testing with others. You can establish design patterns and iterate them. You can use a variety of prototyping methods and choose the most appropriate. (Skill level: practitioner)• Service support. You can identify, locate and fix complex service faults, advise others on different methodologies and types of service support (Skill level: expert)• Systems design. You can design systems characterised by medium levels of risk, impact, and business or technical complexity. You can select appropriate design standards, methods and tools, and ensure they are applied effectively. You can review the systems designs of others to ensure the selection of appropriate technology, efficient use of resources and integration of multiple systems and technology. (Skill level: practitioner)• Systems integration. You can define the integration build, co-ordinate build activities across systems and understand how to undertake and support integration testing activities. (Skill level: practitioner)• User focus. You can collaborate with user researchers and can represent users internally. You can explain the difference between user needs and the desires of the user. You can champion user research to focus on all users. You can prioritise and define approaches to understand the user story, guiding others in doing so. You can offer recommendations on the best tools and methods to use. (Skill level: practitioner) You will need to demonstrate the following skills and experience; Essential Highly experienced, working with a range of Azure Cloud Services including API Management and function apps. Demonstrable experience in the build and optimisation of pipelines (ideally in Azure DevOps). Coding background, with experience in a language such as Python, Java, C# JavaScript, React or PowerShell. Experience in provisioning and managing infrastructure through IaC (e.g. BiCep, terraform). Demonstrable commitment to high quality, cost effective and robust engineering practices. Experience working within an agile development team. Experience of productive collaboration with design, testing, product and other digital delivery colleagues. Desirable Experience with JavaScript and building/deploying/scaling React-based applications (or similar). Experience working within a monorepo environment and tooling such as NX or turborepo. Experience working with Netlify or Vercel PaaS. Experience with bash scripting. Experience with git version control. Experience in a senior role. About Us: The Money and Pensions Service (MaPS) is based in Bedford, in a recently renovated modern office. This is a wonderful opportunity for you to become an integral part of a dynamic organisation, working to help people across the UK.At the heart of the Money and Pensions Service are our values - caring, connecting, and transforming, which are the foundation of our success. They permeate every area of our work and define all our business relationships and the way we work with each other. We're not only looking for the best people to come and work for us, but we need people who align themselves with our values: Caring We care about our colleagues and the people whose lives we are here to transform. Connecting We will transform lives through our ability to make positive connections. Transforming We are committed to transforming lives and making a positive societal impact. Our Inclusive Working Environment By fostering our values, we are immensely
Product Manager - Data Products c.£57000 per annum Bedford Permanent Hybrid Working Join us at the Money and Pensions Service (MaPS) as a Product Manager (Data Products). This role offers you the chance to make a significant impact by leading the development and continuous improvement of data products that support the Pensions Dashboard and MoneyHelper Pensions Dashboard programmes-delivering value to internal users and key external stakeholders including the Department for Work and Pensions, The Pensions Regulator, and the Financial Conduct Authority.This role is aligned to the Product Manager level in the: 'll be part of a dynamic team dedicated to helping people across the UK improve their financial wellbeing. Role Overview The Product Manager for Data Products will report directly to the Lead Product Manager for Data Products. In this role, you will be responsible for: Key Responsibilities: Support the development of data products that underpin the MoneyHelper Pension Dashboard and related programmes. Lead the iterative development of data products, ensuring alignment with user needs and organisational goals. Collaborate with BI analysts and UI/UX designers to improve the usability and accessibility of data products, primarily Power BI dashboards. Ensure data products are designed to be accessible and valuable to external organisations including government and regulatory bodies. Use product usage data to inform prioritisation and lifecycle decisions. Address legal, privacy, and governance considerations early in the product lifecycle. Manage the development and iteration of one or more data products or services. Engage with stakeholders to understand needs and manage expectations. Translate user needs and business goals into product outcomes. Maintain and communicate product roadmaps and backlogs. Collaborate with delivery managers, designers, analysts, engineers, and developers to deliver value. Use evidence and data to inform product decisions and prioritisation. Contribute to the wider product community at MaPS. You will need to demonstrate the following skills and experience. To excel in this role, you will need to demonstrate: Product management - experience managing data products or services such as business intelligence dashboards. Agile and Lean practices - applying Agile principles and tools to support delivery. Applying user-centred insights - using stakeholder insights to improve product outcomes. Creating value for money - identifying opportunities for reuse and efficiency. Life cycle management - understanding product lifecycle phases. Managing product outcomes - identifying priority outcomes and using baseline data. Stakeholder relationship management - building consensus and improving relationships using evidence. Strategic ownership - aligning decisions with organisational strategy. About Us The Money and Pensions Service (MaPS) is based in Bedford, in a recently renovated modern office. This is a wonderful opportunity for you to become an integral part of a dynamic organisation, working to help people across the UK.At the heart of the Money and Pensions Service are our values - caring, connecting, and transforming, which are the foundation of our success. They permeate every area of our work and define all our business relationships and the way we work with each other. We're not only looking for the best people to come and work for us, but we need people who align themselves with our values: Caring We care about our colleagues and the people whose lives we are here to transform. Connecting We will transform lives through our ability to make positive connections. Transforming We are committed to transforming lives and making a positive societal impact. Our Inclusive Working Environment By fostering our values, we are immensely proud of the inclusive working environment that we have created. The diversity of our people is a strength that we embrace and wish to build upon, so we are committed to attracting people of all backgrounds. We work hard to ensure that we have a progressive approach to inclusion, equity, and belonging. We really do want our colleagues to "bring their whole selves to work."Our colleague and ally networks encompass LGBTQ+, neurodiversity, women's health, men's health, ethnicity, and diversity. What We Offer Generous Annual Leave - 30 days plus Bank Holidays Pension scheme - contributions matched 2 to 1 (up to 10% of your salary) Interest-free loan for season tickets for buses and trains Cycle to work Scheme Subsidised eye tests & flu jabs Life assurance scheme Give as you earn scheme Employee assistance programme (EAP) PAM Assist and PAM Life scheme (Wellbeing) Enhanced family and sick pay Paid volunteering (2 days a year) Recognition Scheme Discounts portal to numerous retailers Flexible Working At MaPS, we take pride in our flexible approach to work. As standard, we work on a hybrid basis with a minimum of 2 days in the office per week. Hybrid working is a voluntary, non-contractual arrangement and our headquarters in Bedford will be your contractual place of work. The number of days that anyone
09/10/2025
Full time
Product Manager - Data Products c.£57000 per annum Bedford Permanent Hybrid Working Join us at the Money and Pensions Service (MaPS) as a Product Manager (Data Products). This role offers you the chance to make a significant impact by leading the development and continuous improvement of data products that support the Pensions Dashboard and MoneyHelper Pensions Dashboard programmes-delivering value to internal users and key external stakeholders including the Department for Work and Pensions, The Pensions Regulator, and the Financial Conduct Authority.This role is aligned to the Product Manager level in the: 'll be part of a dynamic team dedicated to helping people across the UK improve their financial wellbeing. Role Overview The Product Manager for Data Products will report directly to the Lead Product Manager for Data Products. In this role, you will be responsible for: Key Responsibilities: Support the development of data products that underpin the MoneyHelper Pension Dashboard and related programmes. Lead the iterative development of data products, ensuring alignment with user needs and organisational goals. Collaborate with BI analysts and UI/UX designers to improve the usability and accessibility of data products, primarily Power BI dashboards. Ensure data products are designed to be accessible and valuable to external organisations including government and regulatory bodies. Use product usage data to inform prioritisation and lifecycle decisions. Address legal, privacy, and governance considerations early in the product lifecycle. Manage the development and iteration of one or more data products or services. Engage with stakeholders to understand needs and manage expectations. Translate user needs and business goals into product outcomes. Maintain and communicate product roadmaps and backlogs. Collaborate with delivery managers, designers, analysts, engineers, and developers to deliver value. Use evidence and data to inform product decisions and prioritisation. Contribute to the wider product community at MaPS. You will need to demonstrate the following skills and experience. To excel in this role, you will need to demonstrate: Product management - experience managing data products or services such as business intelligence dashboards. Agile and Lean practices - applying Agile principles and tools to support delivery. Applying user-centred insights - using stakeholder insights to improve product outcomes. Creating value for money - identifying opportunities for reuse and efficiency. Life cycle management - understanding product lifecycle phases. Managing product outcomes - identifying priority outcomes and using baseline data. Stakeholder relationship management - building consensus and improving relationships using evidence. Strategic ownership - aligning decisions with organisational strategy. About Us The Money and Pensions Service (MaPS) is based in Bedford, in a recently renovated modern office. This is a wonderful opportunity for you to become an integral part of a dynamic organisation, working to help people across the UK.At the heart of the Money and Pensions Service are our values - caring, connecting, and transforming, which are the foundation of our success. They permeate every area of our work and define all our business relationships and the way we work with each other. We're not only looking for the best people to come and work for us, but we need people who align themselves with our values: Caring We care about our colleagues and the people whose lives we are here to transform. Connecting We will transform lives through our ability to make positive connections. Transforming We are committed to transforming lives and making a positive societal impact. Our Inclusive Working Environment By fostering our values, we are immensely proud of the inclusive working environment that we have created. The diversity of our people is a strength that we embrace and wish to build upon, so we are committed to attracting people of all backgrounds. We work hard to ensure that we have a progressive approach to inclusion, equity, and belonging. We really do want our colleagues to "bring their whole selves to work."Our colleague and ally networks encompass LGBTQ+, neurodiversity, women's health, men's health, ethnicity, and diversity. What We Offer Generous Annual Leave - 30 days plus Bank Holidays Pension scheme - contributions matched 2 to 1 (up to 10% of your salary) Interest-free loan for season tickets for buses and trains Cycle to work Scheme Subsidised eye tests & flu jabs Life assurance scheme Give as you earn scheme Employee assistance programme (EAP) PAM Assist and PAM Life scheme (Wellbeing) Enhanced family and sick pay Paid volunteering (2 days a year) Recognition Scheme Discounts portal to numerous retailers Flexible Working At MaPS, we take pride in our flexible approach to work. As standard, we work on a hybrid basis with a minimum of 2 days in the office per week. Hybrid working is a voluntary, non-contractual arrangement and our headquarters in Bedford will be your contractual place of work. The number of days that anyone
Key Responsibilities: In this role you will be responsible for the following; Applying a range of analytical tools and techniques to explore and interpret data. Assisting in the development and monitoring of measurement frameworks, including Key Performance Indicators (KPIs). Conducting structured analysis and contributing to cross-functional analytical projects. Using established technical tools and techniques to support data analysis. Ensuring the accuracy, quality, and appropriate use of data and analysis. Creating data visualisations and dashboards using business intelligence tools to communicate findings effectively. Working with data engineers and product teams to support data collection, migration, and integration across systems. Cleaning, aggregating, and preparing data for analysis. Presenting data and insights in accessible formats tailored to different audiences. You will need to demonstrate the following skills and experience; Experience in using data visualisation tools, particularly Power BI, to effectively present insights Experience in data analysis within public and/or private sector organisations. Familiarity with Agile delivery environments and collaborative working practices. Proficiency in techniques for analysing data and generating actionable insights. Experience in using programming languages such as Python and SQL. Strong communication skills to translate data into clear, compelling narratives. Understanding of business objectives and how to measure performance against them. Awareness of data validation and verification processes. Ability to manage competing priorities and work within constraints. Understanding of data privacy and security principles. Familiarity with data governance and management practices. Awareness of data modelling, cleansing, and enrichment techniques. Knowledge of data quality assurance methods. About Us: The Money and Pensions Service (MaPS) is based in Bedford, in a recently renovated modern office. This is a wonderful opportunity for you to become an integral part of a dynamic organisation, working to help people across the UK.At the heart of the Money and Pensions Service are our values - caring, connecting, and transforming, which are the foundation of our success. They permeate every area of our work and define all our business relationships and the way we work with each other. We're not only looking for the best people to come and work for us, but we need people who align themselves with our values: Caring We care about our colleagues and the people whose lives we are here to transform. Connecting We will transform lives through our ability to make positive connections. Transforming We are committed to transforming lives and making a positive societal impact. Our Inclusive Working Environment By fostering our values, we are immensely proud of the inclusive working environment that we have created. The diversity of our people is a strength that we embrace and wish to build upon, so we are committed to attracting people of all backgrounds. We work hard to ensure that we have a progressive approach to inclusion, equity, and belonging. We really do want our colleagues to "bring their whole selves to work."Our colleague and ally networks encompass LGBTQ+, neurodiversity, women's health, men's health, ethnicity, and diversity. What We Offer: This role will offer the opportunity to develop your career in a Cloud only environment with a high level of technical freedom, working with other highly technical and skilled engineers as well as benefits below: Generous Annual Leave - 30 days plus Bank Holidays Pension scheme - contributions matched 2 to 1 (up to 10% of your salary) Interest-free loan for season tickets for buses and trains Cycle to work Scheme Subsidised eye tests & flu jabs Life assurance scheme Give as you earn scheme Employee assistance programme (EAP) PAM Assist and PAM Life scheme (Wellbeing) Enhanced family and sick pay Paid volunteering (2 days a year) Recognition Scheme Discounts portal to numerous retailers Flexible Working At MaPS, we take pride in our flexible approach to work. As standard, we work on a hybrid basis with a minimum of 2 days in the office per week. Hybrid working is a voluntary, non-contractual arrangement and our headquarters in Bedford will be your contractual place of work. The number of days that anyone will be able to work at home will be determined primarily by business needs, but personal and other relevant circumstances will also be considered. If you are successful, any opportunities for hybrid working, including whether a hybrid working arrangement is suitable for you, will be discussed with you prior to you taking up your post. Career Development In MaPS, we take career development seriously. We actively encourage and support applications from our existing MaPS colleagues. However, we do follow the Civil Service Commissioner recruitment principles, which means that you will be required to participate in a full, open, and fair process. Reserve List If you are successful at interview, we operate a reserve list where your details will be held for up to 6 months. Should a vacancy come available in that time with the same essential criteria, reserve list candidates will be offered that position with no further assessment required. What We Offer: This role will offer the opportunity to develop your career in a Cloud only environment with a high level of technical freedom, working with other highly technical and skilled engineers as well as benefits
06/10/2025
Full time
Key Responsibilities: In this role you will be responsible for the following; Applying a range of analytical tools and techniques to explore and interpret data. Assisting in the development and monitoring of measurement frameworks, including Key Performance Indicators (KPIs). Conducting structured analysis and contributing to cross-functional analytical projects. Using established technical tools and techniques to support data analysis. Ensuring the accuracy, quality, and appropriate use of data and analysis. Creating data visualisations and dashboards using business intelligence tools to communicate findings effectively. Working with data engineers and product teams to support data collection, migration, and integration across systems. Cleaning, aggregating, and preparing data for analysis. Presenting data and insights in accessible formats tailored to different audiences. You will need to demonstrate the following skills and experience; Experience in using data visualisation tools, particularly Power BI, to effectively present insights Experience in data analysis within public and/or private sector organisations. Familiarity with Agile delivery environments and collaborative working practices. Proficiency in techniques for analysing data and generating actionable insights. Experience in using programming languages such as Python and SQL. Strong communication skills to translate data into clear, compelling narratives. Understanding of business objectives and how to measure performance against them. Awareness of data validation and verification processes. Ability to manage competing priorities and work within constraints. Understanding of data privacy and security principles. Familiarity with data governance and management practices. Awareness of data modelling, cleansing, and enrichment techniques. Knowledge of data quality assurance methods. About Us: The Money and Pensions Service (MaPS) is based in Bedford, in a recently renovated modern office. This is a wonderful opportunity for you to become an integral part of a dynamic organisation, working to help people across the UK.At the heart of the Money and Pensions Service are our values - caring, connecting, and transforming, which are the foundation of our success. They permeate every area of our work and define all our business relationships and the way we work with each other. We're not only looking for the best people to come and work for us, but we need people who align themselves with our values: Caring We care about our colleagues and the people whose lives we are here to transform. Connecting We will transform lives through our ability to make positive connections. Transforming We are committed to transforming lives and making a positive societal impact. Our Inclusive Working Environment By fostering our values, we are immensely proud of the inclusive working environment that we have created. The diversity of our people is a strength that we embrace and wish to build upon, so we are committed to attracting people of all backgrounds. We work hard to ensure that we have a progressive approach to inclusion, equity, and belonging. We really do want our colleagues to "bring their whole selves to work."Our colleague and ally networks encompass LGBTQ+, neurodiversity, women's health, men's health, ethnicity, and diversity. What We Offer: This role will offer the opportunity to develop your career in a Cloud only environment with a high level of technical freedom, working with other highly technical and skilled engineers as well as benefits below: Generous Annual Leave - 30 days plus Bank Holidays Pension scheme - contributions matched 2 to 1 (up to 10% of your salary) Interest-free loan for season tickets for buses and trains Cycle to work Scheme Subsidised eye tests & flu jabs Life assurance scheme Give as you earn scheme Employee assistance programme (EAP) PAM Assist and PAM Life scheme (Wellbeing) Enhanced family and sick pay Paid volunteering (2 days a year) Recognition Scheme Discounts portal to numerous retailers Flexible Working At MaPS, we take pride in our flexible approach to work. As standard, we work on a hybrid basis with a minimum of 2 days in the office per week. Hybrid working is a voluntary, non-contractual arrangement and our headquarters in Bedford will be your contractual place of work. The number of days that anyone will be able to work at home will be determined primarily by business needs, but personal and other relevant circumstances will also be considered. If you are successful, any opportunities for hybrid working, including whether a hybrid working arrangement is suitable for you, will be discussed with you prior to you taking up your post. Career Development In MaPS, we take career development seriously. We actively encourage and support applications from our existing MaPS colleagues. However, we do follow the Civil Service Commissioner recruitment principles, which means that you will be required to participate in a full, open, and fair process. Reserve List If you are successful at interview, we operate a reserve list where your details will be held for up to 6 months. Should a vacancy come available in that time with the same essential criteria, reserve list candidates will be offered that position with no further assessment required. What We Offer: This role will offer the opportunity to develop your career in a Cloud only environment with a high level of technical freedom, working with other highly technical and skilled engineers as well as benefits
Power Platform Administrator Microsoft Power Platform, Power Apps, Power Automate, Power Platform Admin Center, Power Platform CoE Starter Kit, Platform performance monitoring, App design, User onboarding, Access provisioning, Licensing, Capacity planning, Platform scaling, Platform configuration, Platform adoption, Azure, 6 months initial contract Hybrid with 3 days per week on site in Warrington £300-£350 per day via Umbrella We are seeking a Power Platform Administrator to take ownership of managing, maintaining, securing, and optimising our Power Platform environment. This role is ideal for someone with a strong background in the Microsoft Power Platform and a passion for driving efficient and secure platform solutions. Day-to-day of the role: Administer and support environments across Power Apps, Power Automate, and Power Platform Admin Center. Manage environment capacity and life cycle. Implement and manage the Power Platform CoE Starter Kit. Implement governance policies, data loss prevention (DLP) strategies, and security roles. Monitor platform performance and usage, troubleshoot issues, and ensure SLAs are met. Provide guidance on solution architecture and app design. Support user onboarding and access provisioning. Collaborate with development teams, partners, and business stakeholders to support solution deployment and environment strategy. Support licensing, capacity planning, and platform scaling. Advise on best practices for platform configuration, security, and compliance. Promote and control scalable, secure, and sustainable platform adoption. Stay current with platform updates and new features. Required Skills & Qualifications: Proven experience in administering Microsoft Power Platform in enterprise environments. Strong understanding of Power Platform governance, DLP policies, and environment architecture. Deep understanding of Power Platform components and Microsoft 365 ecosystem. Familiarity with connectors, custom connectors, and integration with Microsoft 365 and Azure. Experience supporting citizen developer communities and scalable governance models. Excellent troubleshooting skills and experience with platform performance monitoring. Comfortable with Agile ways of working and working in fast-paced consulting environments. Preferred but not essential: Microsoft Certifications in Power Platform (PL-400, PL-600, or PL-900). Experience with Azure DevOps for ALM and deployment pipelines. Familiarity with Microsoft 365, SharePoint, and Teams integrations. In the first instance please submit your CV.
03/10/2025
Contractor
Power Platform Administrator Microsoft Power Platform, Power Apps, Power Automate, Power Platform Admin Center, Power Platform CoE Starter Kit, Platform performance monitoring, App design, User onboarding, Access provisioning, Licensing, Capacity planning, Platform scaling, Platform configuration, Platform adoption, Azure, 6 months initial contract Hybrid with 3 days per week on site in Warrington £300-£350 per day via Umbrella We are seeking a Power Platform Administrator to take ownership of managing, maintaining, securing, and optimising our Power Platform environment. This role is ideal for someone with a strong background in the Microsoft Power Platform and a passion for driving efficient and secure platform solutions. Day-to-day of the role: Administer and support environments across Power Apps, Power Automate, and Power Platform Admin Center. Manage environment capacity and life cycle. Implement and manage the Power Platform CoE Starter Kit. Implement governance policies, data loss prevention (DLP) strategies, and security roles. Monitor platform performance and usage, troubleshoot issues, and ensure SLAs are met. Provide guidance on solution architecture and app design. Support user onboarding and access provisioning. Collaborate with development teams, partners, and business stakeholders to support solution deployment and environment strategy. Support licensing, capacity planning, and platform scaling. Advise on best practices for platform configuration, security, and compliance. Promote and control scalable, secure, and sustainable platform adoption. Stay current with platform updates and new features. Required Skills & Qualifications: Proven experience in administering Microsoft Power Platform in enterprise environments. Strong understanding of Power Platform governance, DLP policies, and environment architecture. Deep understanding of Power Platform components and Microsoft 365 ecosystem. Familiarity with connectors, custom connectors, and integration with Microsoft 365 and Azure. Experience supporting citizen developer communities and scalable governance models. Excellent troubleshooting skills and experience with platform performance monitoring. Comfortable with Agile ways of working and working in fast-paced consulting environments. Preferred but not essential: Microsoft Certifications in Power Platform (PL-400, PL-600, or PL-900). Experience with Azure DevOps for ALM and deployment pipelines. Familiarity with Microsoft 365, SharePoint, and Teams integrations. In the first instance please submit your CV.
The role Are you a strategic cybersecurity leader ready to make a meaningful impact on the future of digital financial services? Do you have deep experience in safeguarding complex architectures and managing cyber risks across cloud and hybrid environments? If so, we have a pivotal opportunity for you. The Money and Pensions Service (MaPS), supporting the delivery of the Pensions Dashboard Programme (PDP), is looking for a Cyber Security Lead to join our team. This is a critical leadership role, overseeing the full security lifecycle - from architecture and policy development to operational resilience and incident response - across complex hybrid environments with a strong emphasis on cloud security (AWS and Azure). Your leadership will be central to ensuring that digital financial infrastructure remains secure, compliant, and future-resilient, working at the intersection of innovation, regulation, and public trust. The role also involves oversight of third-party security providers and suppliers, ensuring that outsourced services meet contractual, technical, and regulatory expectations while delivering value for public money. Join us and play a key role in securing the UK's next-generation financial ecosystem The Cyber Security Lead will report directly to the Head of Information Security and will play a pivotal role in safeguarding the integrity and resilience of the Pensions Dashboard Programme (PDP) within the Money and Pensions Service (MaPS). Key accountabilities Responsibilities Working in close partnership with third-party security and service providers to ensure systems and networks are proactively monitored, security events are accurately detected and triaged, and incidents are responded to base on their severity and business impact. Leading the design, assurance, and continuous improvement of security systems and tooling, ensuring alignment with national cyber standards and best practices (e.g. NCSC, ISO 27001, NIST). Collaborating with architects, risk owners, and delivery teams to embed secure design principles and ensure the security operations centre (SOC) is equipped to handle emerging threats effectively. Lead security assurance activities including penetration tests, technical risk assessments, assurance reviews, and third-party security evaluations to ensure alignment with internal and external standards. Chairing PDP security governance and technical authority forums to ensure pension providers and schemes connect to the ecosystem in a secure and compliant manner. Representing security within change boards and design authorities and ensuring that security non-functional requirements (NFRs) are clearly defined, prioritised, and tracked within product and service delivery. Maintaining compliance with national cybersecurity standards, regulatory expectations, and internal frameworks by authoring, updating, and enforcing the PDP Code of Connection (CoCo) security requirements, ensuring all participants meet defined security criteria before connecting to the ecosystem. Skills & experience Experience. Knowledge of supporting the design or implementation of secure systems, you can support the design and review of system architectures through the application of patterns and principles.Experience of defining secure architecture principles and applying them to the design and review of on-premises and cloud-based systems, particularly within AWS and Azure environments.Knowledge of embedding security requirements throughout the solution lifecycle, from initial design through development, testing, and into operational deployment.Demonstrate a strong understanding of leading operational security functions, including SOC operations, threat intelligence, and vulnerability management.Experience of managing the incident response lifecycle, including triage, containment, investigation, remediation, and conducting post-incident reviews.Ability to establish and improve incident response playbooks and escalation processes to ensure readiness for cyber threats and regulatory reporting.Experience of providing strategic cyber risk oversight, working with risk owners to advise on exposure and inform proportionate, evidence-based decisions.Demonstrate capability in planning, scoping, and reviewing security assurance activities, including penetration tests, IT health checks, and vulnerability assessments.Ability to interpret technical findings and ensure remediation actions are appropriately prioritised and managed through to resolution.Experience of maintaining a technical risk register and developing appropriate compensating controls where residual risks exceed tolerance thresholds.Experience of supporting and informing risk-based decisions working with risk owners to advise and give feedback.Knowledge of chairing security authority and governance forums and contributing to broader cross-government cybersecurity initiatives.Experience of influencing security decisions within digital transformation and change programmes, ensuring services are secure by design.Understanding of how to embed security into agile and DevSecOps processes by feeding non-functional requirements (NFRs) into delivery backlogs.Ability to work collaboratively with architecture, product, engineering, and delivery teams to shape secure digital services.Experience of managing third-party and outsourced security providers to ensure alignment with contractual, regulatory, and technical expectations.Demonstrate ability to conduct supplier assurance, including onboarding assessments, ongoing security reviews, audits, and compliance monitoring.Experience of providing both internal and external security consultancy on a wide range of issues, offering expert advice across strategy, operations, risk, and compliance.Ability to respond to challenges and manage stakeholder expectations.Experience of research and innovation with the ability to advise on developments to security properties in technology and design
02/10/2025
Full time
The role Are you a strategic cybersecurity leader ready to make a meaningful impact on the future of digital financial services? Do you have deep experience in safeguarding complex architectures and managing cyber risks across cloud and hybrid environments? If so, we have a pivotal opportunity for you. The Money and Pensions Service (MaPS), supporting the delivery of the Pensions Dashboard Programme (PDP), is looking for a Cyber Security Lead to join our team. This is a critical leadership role, overseeing the full security lifecycle - from architecture and policy development to operational resilience and incident response - across complex hybrid environments with a strong emphasis on cloud security (AWS and Azure). Your leadership will be central to ensuring that digital financial infrastructure remains secure, compliant, and future-resilient, working at the intersection of innovation, regulation, and public trust. The role also involves oversight of third-party security providers and suppliers, ensuring that outsourced services meet contractual, technical, and regulatory expectations while delivering value for public money. Join us and play a key role in securing the UK's next-generation financial ecosystem The Cyber Security Lead will report directly to the Head of Information Security and will play a pivotal role in safeguarding the integrity and resilience of the Pensions Dashboard Programme (PDP) within the Money and Pensions Service (MaPS). Key accountabilities Responsibilities Working in close partnership with third-party security and service providers to ensure systems and networks are proactively monitored, security events are accurately detected and triaged, and incidents are responded to base on their severity and business impact. Leading the design, assurance, and continuous improvement of security systems and tooling, ensuring alignment with national cyber standards and best practices (e.g. NCSC, ISO 27001, NIST). Collaborating with architects, risk owners, and delivery teams to embed secure design principles and ensure the security operations centre (SOC) is equipped to handle emerging threats effectively. Lead security assurance activities including penetration tests, technical risk assessments, assurance reviews, and third-party security evaluations to ensure alignment with internal and external standards. Chairing PDP security governance and technical authority forums to ensure pension providers and schemes connect to the ecosystem in a secure and compliant manner. Representing security within change boards and design authorities and ensuring that security non-functional requirements (NFRs) are clearly defined, prioritised, and tracked within product and service delivery. Maintaining compliance with national cybersecurity standards, regulatory expectations, and internal frameworks by authoring, updating, and enforcing the PDP Code of Connection (CoCo) security requirements, ensuring all participants meet defined security criteria before connecting to the ecosystem. Skills & experience Experience. Knowledge of supporting the design or implementation of secure systems, you can support the design and review of system architectures through the application of patterns and principles.Experience of defining secure architecture principles and applying them to the design and review of on-premises and cloud-based systems, particularly within AWS and Azure environments.Knowledge of embedding security requirements throughout the solution lifecycle, from initial design through development, testing, and into operational deployment.Demonstrate a strong understanding of leading operational security functions, including SOC operations, threat intelligence, and vulnerability management.Experience of managing the incident response lifecycle, including triage, containment, investigation, remediation, and conducting post-incident reviews.Ability to establish and improve incident response playbooks and escalation processes to ensure readiness for cyber threats and regulatory reporting.Experience of providing strategic cyber risk oversight, working with risk owners to advise on exposure and inform proportionate, evidence-based decisions.Demonstrate capability in planning, scoping, and reviewing security assurance activities, including penetration tests, IT health checks, and vulnerability assessments.Ability to interpret technical findings and ensure remediation actions are appropriately prioritised and managed through to resolution.Experience of maintaining a technical risk register and developing appropriate compensating controls where residual risks exceed tolerance thresholds.Experience of supporting and informing risk-based decisions working with risk owners to advise and give feedback.Knowledge of chairing security authority and governance forums and contributing to broader cross-government cybersecurity initiatives.Experience of influencing security decisions within digital transformation and change programmes, ensuring services are secure by design.Understanding of how to embed security into agile and DevSecOps processes by feeding non-functional requirements (NFRs) into delivery backlogs.Ability to work collaboratively with architecture, product, engineering, and delivery teams to shape secure digital services.Experience of managing third-party and outsourced security providers to ensure alignment with contractual, regulatory, and technical expectations.Demonstrate ability to conduct supplier assurance, including onboarding assessments, ongoing security reviews, audits, and compliance monitoring.Experience of providing both internal and external security consultancy on a wide range of issues, offering expert advice across strategy, operations, risk, and compliance.Ability to respond to challenges and manage stakeholder expectations.Experience of research and innovation with the ability to advise on developments to security properties in technology and design
As a DevOps Engineer, you will have experience of designing and architecting highly-available services on a cloud platform such as AWS, and of implementing continuous integration technologies such as Jenkins, and orchestration tools such as Ansible or Terraform. As a DevOps Engineer, you will work to optimise our development processes and identify process optimisation opportunities and contribute to the implementation of proposed solutions. You will initially work mostly with AWS, OpenStack and OpenShift developing and supporting systems and infrastructure through to production using modern continuous integration/deployment (CI/CD) techniques and supporting analysis, identification, prioritisation and implementation of incremental improvements to our services currently running. You will be a good technical communicator, able to improve developer experience through tools and technologies in collaboration with the development teams throughout the development lifecycle to live service and decommissioning. You will maintain the security, confidentiality and integrity of our cloud services by implementing relevant information security standards and ensure compliance with relevant legislations and regulations. You will excel at architecting cloud enabled systems and creating specifications and designs to meet our cloud hosting requirements, working with other stakeholders to translate requirements into visual technical designs and explore different approaches to solving problems. You will be capable of reviewing system designs to ensure selection of appropriate technology, design standards, methods, and tools and efficient use of resources and integration of multiple systems and technology. You will be a systems integrator and able to define and co-ordinate integration build activities across systems and understand how to undertake and support integration testing. You will understand users and be able to identify them and their needs based on evidence and translate user stories and propose design approaches or services to meet these needs and engage in meaningful interactions and relationships with users. You must put users first, manage competing priorities excel at collaborating with users and user researchers and be able to make recommendations on the best tools and methods to use. You will work to ensure that our cloud platforms are highly available and be able to define, analyse, plan, forecast, measure, maintain and improve all aspects of our service availability in a cost effective manner. You will need excellent ability to manage the capability, functionality and sustainability of all of our cloud services including infrastructure-as-a-service (IaaS) and platform-as-a-service (PaaS). to find out more click the apply here button
18/08/2023
Full time
As a DevOps Engineer, you will have experience of designing and architecting highly-available services on a cloud platform such as AWS, and of implementing continuous integration technologies such as Jenkins, and orchestration tools such as Ansible or Terraform. As a DevOps Engineer, you will work to optimise our development processes and identify process optimisation opportunities and contribute to the implementation of proposed solutions. You will initially work mostly with AWS, OpenStack and OpenShift developing and supporting systems and infrastructure through to production using modern continuous integration/deployment (CI/CD) techniques and supporting analysis, identification, prioritisation and implementation of incremental improvements to our services currently running. You will be a good technical communicator, able to improve developer experience through tools and technologies in collaboration with the development teams throughout the development lifecycle to live service and decommissioning. You will maintain the security, confidentiality and integrity of our cloud services by implementing relevant information security standards and ensure compliance with relevant legislations and regulations. You will excel at architecting cloud enabled systems and creating specifications and designs to meet our cloud hosting requirements, working with other stakeholders to translate requirements into visual technical designs and explore different approaches to solving problems. You will be capable of reviewing system designs to ensure selection of appropriate technology, design standards, methods, and tools and efficient use of resources and integration of multiple systems and technology. You will be a systems integrator and able to define and co-ordinate integration build activities across systems and understand how to undertake and support integration testing. You will understand users and be able to identify them and their needs based on evidence and translate user stories and propose design approaches or services to meet these needs and engage in meaningful interactions and relationships with users. You must put users first, manage competing priorities excel at collaborating with users and user researchers and be able to make recommendations on the best tools and methods to use. You will work to ensure that our cloud platforms are highly available and be able to define, analyse, plan, forecast, measure, maintain and improve all aspects of our service availability in a cost effective manner. You will need excellent ability to manage the capability, functionality and sustainability of all of our cloud services including infrastructure-as-a-service (IaaS) and platform-as-a-service (PaaS). to find out more click the apply here button
Main duties and responsibilities Programming and build - You can design, write and iterate code from prototype to production-ready. You understand security, accessibility and version control. You can use a range of coding tools and languages. You can develop code that self-generates documentation that supports Data Scientists and Data Analysts. Technical understanding - You know about the specific technologies that underpin your ability to deliver the responsibilities and tasks of the role. You can apply the required breadth and depth of technical knowledge. Testing - You can plan, design, manage, execute and report tests, using appropriate tools and techniques, and work within regulations. You know how to ensure that risks associated with deployment are adequately understood and documented Problem resolution - You know how to log, analyse and manage problems in order to identify and implement the appropriate solution. You can ensure that the problem is fixed. You will work in the Data Engineering and Enablement Division that reports into the Data Operations Directorate. It's an exciting time to join as we seek to create leading Health Protection data capabilities that enable data scientists and data analysts to develop insights that inform public health decisions with resilience platforms and curated data assets. The role requires the ingestion of a wide range of data assets, building acquisition, orchestration, data pipelines and curated data marts and data egresses. We are seeking to mature our advanced capabilities with standardised practices, machine learning and agility needed to pro-active detect and respond to new public health issues. You will be involved in the delivery lifecycle from engaging with stakeholders on new initiatives, analysing use cases, developing optimal designs that where possible re-use and extend capabilities, and implement and operate the design. Our teams work collaboratively in an agile multi-disciplinary team mode and we are looking for engineers who have the ability to operate in feature teams, data operations and DevSecOps models. We are developing our engineering community of practice to share knowledge, enhance our standards and processes to provide a strong foundation to develop individuals, teams and innovation. Essential Criteria Strong at python, unit testing (pytest) and pep8 standards Writing robust data pipeline code that can run unattended Pandas data validation, manipulation, merging, joining and at times visualisation Unix environment, server health and management of ongoing running processes Github, git, pull requests, CI and code review Logging and reporting pragmatically Ability to troubleshoot and solve numerical and technical problems High attention to detail Excellent communication and facilitation skills evidenced through verbal and written means to a wide range of stakeholders Experience with Agile delivery Data engineering experience using Python, SQL, Spark and AWS Hands on ETL development experience utilizing Microsoft enterprise stack / Azure and AWS Glue Knowledge of data management platforms and development with SQLServer Experience with publishing data sets for visualisation and analysis Experience with supporting design of data models / data flows Ability to work as part of a team to develop and deliver end-to-end data warehouse solutions Analytical skill set with an ability to understand data requirements and support the development of data solutions Desirable Criteria Machine learning for engineering practices, such as meta driven intelligent ETL and pipeline processes Experience of working with JIRA (or Azure DevOps or similar tools) within an Agile/Scrum environment Experience/understanding of software and data lifecycle management Educated to degree level (not essential, experience is key). Relevant numerate, technical or computer science discipline would be an advantage for more info click the apply here button
16/08/2023
Full time
Main duties and responsibilities Programming and build - You can design, write and iterate code from prototype to production-ready. You understand security, accessibility and version control. You can use a range of coding tools and languages. You can develop code that self-generates documentation that supports Data Scientists and Data Analysts. Technical understanding - You know about the specific technologies that underpin your ability to deliver the responsibilities and tasks of the role. You can apply the required breadth and depth of technical knowledge. Testing - You can plan, design, manage, execute and report tests, using appropriate tools and techniques, and work within regulations. You know how to ensure that risks associated with deployment are adequately understood and documented Problem resolution - You know how to log, analyse and manage problems in order to identify and implement the appropriate solution. You can ensure that the problem is fixed. You will work in the Data Engineering and Enablement Division that reports into the Data Operations Directorate. It's an exciting time to join as we seek to create leading Health Protection data capabilities that enable data scientists and data analysts to develop insights that inform public health decisions with resilience platforms and curated data assets. The role requires the ingestion of a wide range of data assets, building acquisition, orchestration, data pipelines and curated data marts and data egresses. We are seeking to mature our advanced capabilities with standardised practices, machine learning and agility needed to pro-active detect and respond to new public health issues. You will be involved in the delivery lifecycle from engaging with stakeholders on new initiatives, analysing use cases, developing optimal designs that where possible re-use and extend capabilities, and implement and operate the design. Our teams work collaboratively in an agile multi-disciplinary team mode and we are looking for engineers who have the ability to operate in feature teams, data operations and DevSecOps models. We are developing our engineering community of practice to share knowledge, enhance our standards and processes to provide a strong foundation to develop individuals, teams and innovation. Essential Criteria Strong at python, unit testing (pytest) and pep8 standards Writing robust data pipeline code that can run unattended Pandas data validation, manipulation, merging, joining and at times visualisation Unix environment, server health and management of ongoing running processes Github, git, pull requests, CI and code review Logging and reporting pragmatically Ability to troubleshoot and solve numerical and technical problems High attention to detail Excellent communication and facilitation skills evidenced through verbal and written means to a wide range of stakeholders Experience with Agile delivery Data engineering experience using Python, SQL, Spark and AWS Hands on ETL development experience utilizing Microsoft enterprise stack / Azure and AWS Glue Knowledge of data management platforms and development with SQLServer Experience with publishing data sets for visualisation and analysis Experience with supporting design of data models / data flows Ability to work as part of a team to develop and deliver end-to-end data warehouse solutions Analytical skill set with an ability to understand data requirements and support the development of data solutions Desirable Criteria Machine learning for engineering practices, such as meta driven intelligent ETL and pipeline processes Experience of working with JIRA (or Azure DevOps or similar tools) within an Agile/Scrum environment Experience/understanding of software and data lifecycle management Educated to degree level (not essential, experience is key). Relevant numerate, technical or computer science discipline would be an advantage for more info click the apply here button
Essential Criteria As a modern Identity and Access Management (IAM) team leader, having a strong technical background is essential to effectively lead and guide your team. Here are some key technical skills and experience that a modern IAM team leader should possess: You should have a deep understanding of IAM technologies and solutions, including identity management systems, access management systems, single sign-on (SSO), multi-factor authentication (MFA), privilege access management (PAM), and directory services. Educated to degree level in relevant subject or equivalent level of experience of working at a similar level in specialist area Familiarity with popular IAM platforms such as Azure Active Directory, AWS SSO is valuable. A comprehensive knowledge of identity protocols and standards is crucial. This includes protocols like OAuth, OpenID Connect, SAML, LDAP, and SCIM. Understanding how these protocols work and their application in different scenarios is important for designing and implementing secure IAM solutions. Experience with legacy systems and migration, specifically in transitioning from LDAP and Kerberos to OpenID/Cloud is beneficial. Experience with SaaS and multi-cloud operations, including integration of different cloud identity providers and secure access management is desirable. Experience in leading teams and project management, including coordination with stakeholders and delivering IAM solutions aligned with business objectives is essential Good understanding of latest IAM trends, technologies, and best practices. Desirable Experience Good understanding of Microsoft 365 service (desirable) Experience with DevOps and CI/CD to automate IAM tasks and ensure efficient and secure system deployments. Formal technical qualification, e.g. MCSE or equivalent Remember, while technical expertise is crucial, as an IAM team leader, you should also possess strong leadership, communication, and project management skills. Balancing technical knowledge with the ability to collaborate, mentor, and guide your team is essential for success in this role. We pride ourselves as being an employer of choice, where Everyone Matters promoting equality of opportunity to actively encourage applications from everyone, including groups currently underrepresented in our workforce. UKHSA ethos is to be an inclusive organisation for all our staff and stakeholders. To create, nurture and sustain an inclusive culture, where differences drive innovative solutions to meet the needs of our workforce and wider communities. We do this through celebrating and protecting differences by removing barriers and promoting equity and equality of opportunity for all. TO FIND OUT MORE CLICK THE APPLY HERE BUTTON
16/08/2023
Full time
Essential Criteria As a modern Identity and Access Management (IAM) team leader, having a strong technical background is essential to effectively lead and guide your team. Here are some key technical skills and experience that a modern IAM team leader should possess: You should have a deep understanding of IAM technologies and solutions, including identity management systems, access management systems, single sign-on (SSO), multi-factor authentication (MFA), privilege access management (PAM), and directory services. Educated to degree level in relevant subject or equivalent level of experience of working at a similar level in specialist area Familiarity with popular IAM platforms such as Azure Active Directory, AWS SSO is valuable. A comprehensive knowledge of identity protocols and standards is crucial. This includes protocols like OAuth, OpenID Connect, SAML, LDAP, and SCIM. Understanding how these protocols work and their application in different scenarios is important for designing and implementing secure IAM solutions. Experience with legacy systems and migration, specifically in transitioning from LDAP and Kerberos to OpenID/Cloud is beneficial. Experience with SaaS and multi-cloud operations, including integration of different cloud identity providers and secure access management is desirable. Experience in leading teams and project management, including coordination with stakeholders and delivering IAM solutions aligned with business objectives is essential Good understanding of latest IAM trends, technologies, and best practices. Desirable Experience Good understanding of Microsoft 365 service (desirable) Experience with DevOps and CI/CD to automate IAM tasks and ensure efficient and secure system deployments. Formal technical qualification, e.g. MCSE or equivalent Remember, while technical expertise is crucial, as an IAM team leader, you should also possess strong leadership, communication, and project management skills. Balancing technical knowledge with the ability to collaborate, mentor, and guide your team is essential for success in this role. We pride ourselves as being an employer of choice, where Everyone Matters promoting equality of opportunity to actively encourage applications from everyone, including groups currently underrepresented in our workforce. UKHSA ethos is to be an inclusive organisation for all our staff and stakeholders. To create, nurture and sustain an inclusive culture, where differences drive innovative solutions to meet the needs of our workforce and wider communities. We do this through celebrating and protecting differences by removing barriers and promoting equity and equality of opportunity for all. TO FIND OUT MORE CLICK THE APPLY HERE BUTTON
Reed in Partnership changes peoples lives for the better. Our mission is to deliver services that positively transform people and their communities.Learning to drive can have a significant impact on an individuals life, and Reed in Partnership is proud to soon be part of this journey. From September 2021 we will be working with the DVSA (Driver and Vehicle Standards Agency) to deliver the driving theory test in several locations across the UK.If you are passionate about providing world-class customer service and are looking for a role that offers flexible working hours, autonomy, and the chance to meet and help people every day, we would love to hear from you.We are inviting applications for Driving Test Centre Associates with paid training. If this role appeals to you, please apply now. We will be in touch with the journey from here and will keep you informed every step of the way. What is the job about: Meeting and greeting participants and visitors to the test centre, you will be facilitating their experience throughout the testing process. You will be responsible for the invigilation of tests and the efficient delivery of tests to candidates, ensuring that relevant procedures and guidelines are always adhered to. This is a part-time role involving day shifts (this could be any time between 8.00am-5.30pm/6.30pm, including half days and/or full days) and evening shifts (typically 4.30pm to 9.30pm) Your main responsibilities would be: Helping to manage attendance at the Test Centre, ensuring only authorised people have access. Providing a high level of customer service to ensure that the candidates' test centre experience is a welcoming, smooth and efficient service. Ensuring that the integrity and security of tests are maintained and that they are supervised / invigilated to the required standard. Ensuring that the test centre and its equipment is operational and test stations are in working order to deliver testing. Explaining the test process to candidates and dealing with other queries as required. Ensuring that the test centre meets individual candidate needs in line with the Equality Act and our approach to diversity & inclusion. Periodically downloading and reviewing tests and test centre schedules. Performing daily test centre opening and closing procedures. Handling and reporting incidents that could impact candidate testing. Checking candidates have the correct ID documents and booking them in on the system. What is in it for you: These roles offer a flexible working pattern (either part-time or occasional shifts) with the potential for additional hours to suit you. The roles offer long term employment stability and the satisfaction of assisting people at a key moment in their lives. This site operates typically 2 days a week (Tue + Thurs) plus occasional Weds with added capacity. The ideal candidate will be available for mornings, afternoons and occasional evening and Saturday shifts. Shifts could range from:Full day shifts - this could be any time between 8.00am-5.30pm/6.30pmMornings - typically 8.00am-1.00pmAfternoons - typically 12.30-5.30/6.30pmEvenings - typically 4.30pm to 9.30pmAfternoon & Evenings - typically 12.00pm-9.00pm Required Skills and experience: Applicants must hold a full UK driving licence due to the nature of the role (although driving will not be required for all locations) Significant demonstrable experience in providing high-quality customer service. Excellent attention to detail and accuracy. Ability to work under pressure to short timescales and multi-tasking to complete a variety of competing activities. Excellent judgment and decision-making skills. Experience in working with diverse customer groups. Flexible in working hours and days, including evenings and Saturday. Able to remain calm and deal with confrontational candidates in a professional manner. Commitment to Diversity & Inclusion We aim to ensure that no candidate or employee receives less favourable treatment on the grounds of gender, race, disability, sexual orientation, religion or belief, age, gender reassignment, marital or civil partnership status, pregnancy, or maternity. We offer a guaranteed interview scheme for BAME and disabled applicants who meet the minimum criteria.
15/09/2022
Full time
Reed in Partnership changes peoples lives for the better. Our mission is to deliver services that positively transform people and their communities.Learning to drive can have a significant impact on an individuals life, and Reed in Partnership is proud to soon be part of this journey. From September 2021 we will be working with the DVSA (Driver and Vehicle Standards Agency) to deliver the driving theory test in several locations across the UK.If you are passionate about providing world-class customer service and are looking for a role that offers flexible working hours, autonomy, and the chance to meet and help people every day, we would love to hear from you.We are inviting applications for Driving Test Centre Associates with paid training. If this role appeals to you, please apply now. We will be in touch with the journey from here and will keep you informed every step of the way. What is the job about: Meeting and greeting participants and visitors to the test centre, you will be facilitating their experience throughout the testing process. You will be responsible for the invigilation of tests and the efficient delivery of tests to candidates, ensuring that relevant procedures and guidelines are always adhered to. This is a part-time role involving day shifts (this could be any time between 8.00am-5.30pm/6.30pm, including half days and/or full days) and evening shifts (typically 4.30pm to 9.30pm) Your main responsibilities would be: Helping to manage attendance at the Test Centre, ensuring only authorised people have access. Providing a high level of customer service to ensure that the candidates' test centre experience is a welcoming, smooth and efficient service. Ensuring that the integrity and security of tests are maintained and that they are supervised / invigilated to the required standard. Ensuring that the test centre and its equipment is operational and test stations are in working order to deliver testing. Explaining the test process to candidates and dealing with other queries as required. Ensuring that the test centre meets individual candidate needs in line with the Equality Act and our approach to diversity & inclusion. Periodically downloading and reviewing tests and test centre schedules. Performing daily test centre opening and closing procedures. Handling and reporting incidents that could impact candidate testing. Checking candidates have the correct ID documents and booking them in on the system. What is in it for you: These roles offer a flexible working pattern (either part-time or occasional shifts) with the potential for additional hours to suit you. The roles offer long term employment stability and the satisfaction of assisting people at a key moment in their lives. This site operates typically 2 days a week (Tue + Thurs) plus occasional Weds with added capacity. The ideal candidate will be available for mornings, afternoons and occasional evening and Saturday shifts. Shifts could range from:Full day shifts - this could be any time between 8.00am-5.30pm/6.30pmMornings - typically 8.00am-1.00pmAfternoons - typically 12.30-5.30/6.30pmEvenings - typically 4.30pm to 9.30pmAfternoon & Evenings - typically 12.00pm-9.00pm Required Skills and experience: Applicants must hold a full UK driving licence due to the nature of the role (although driving will not be required for all locations) Significant demonstrable experience in providing high-quality customer service. Excellent attention to detail and accuracy. Ability to work under pressure to short timescales and multi-tasking to complete a variety of competing activities. Excellent judgment and decision-making skills. Experience in working with diverse customer groups. Flexible in working hours and days, including evenings and Saturday. Able to remain calm and deal with confrontational candidates in a professional manner. Commitment to Diversity & Inclusion We aim to ensure that no candidate or employee receives less favourable treatment on the grounds of gender, race, disability, sexual orientation, religion or belief, age, gender reassignment, marital or civil partnership status, pregnancy, or maternity. We offer a guaranteed interview scheme for BAME and disabled applicants who meet the minimum criteria.
Why you should join us… We connect with millions of people every day, make content they can't get enough of and reflect and shape the world we live in… and we do all this through the power of creativity. At ITV, we're well on our way to becoming a digital first business. We're transforming the way we work so that tech is at the heart of everything we do. It's what our More Than TV strategy is all about. And none of it would be possible without our data - and the people behind it. Business Area Overview: Our data team is responsible for helping us realise the value of data. That could mean anything from upskilling and training our people, to increasing our revenue through experimentation and personalisation. The list is truly endless. The team works across our business and impacts everything from Studios and Broadcast to Shared Services. Our strategists develop creative data stories and work with our teams of Data Analysts - they know how to squeeze value from creativity. As we enter the fourth industrial revolution, anyone who joins the team will have the opportunity to work on genuinely groundbreaking innovations so that we can continue to blend science into a creative business. ... The role Sitting in the data experimentation team, we have an opportunity for a Senior Data Analyst to help deliver our ambitious data strategy. In this role you will take full ownership of analytical requirements for a business domain in a cross functional team. We are looking for talented individuals who are well-versed in big data techniques and have a strong interest in media, to join the team. We have ambitions to lead the market in data-powered, video advertising products that deliver compelling and effective solutions to advertisers and their media agencies. Key accountabilities Key Responsibilities: Promote and embed data experimentation across ITV business domains to drive value growth Create and maintain automated data products for commercial and operations teams, highlighting media opportunities, product performance and campaign optimisation Support the design of advertising effectiveness metrics and reporting, to prove the value of our ad and data products to advertisers Help shape, test and optimise data products for high-quality ad targeting As part of a cross functional team develop prototypes and embed data solutions for business stakeholders Collaborate with cross functional teams including data strategist, data scientists, engineers and business stakeholders to drive projects forward Communicate analytics and insight to business stakeholders in a non-technical, commercial and impactful manner Proactively suggest data driven solutions to add value to the business wherever possible Skills & experience Minimum Criteria: Experience of working in the data analytics industry, preferably with extensive digital exposure Keen problem solver who is able to demonstrate critical thinking Excellent attention to detail Programming skills in Python Experience working with GCP, Tableau and AWS Experience analysing large datasets using SQL ITV strongly encourages applications for this role from candidates with a disability and as a Disability Confident Leader, we have committed to interview all candidates with a disability whose application meets the minimum criteria for the role. (minimum criteria above) Key Criteria: Strong communication skills with the ability to tell stories with data Comfortable visualising and presenting analysis across a range of formats (reports, powerpoint, dashboards, e-mail) An understanding of analytical techniques and experimentation methodologies Experience working closely with business stakeholders and engineering teams Experience mentoring junior members of the team Exposure to agile product development An understanding of datamesh Interest in digital media and familiar with advertising technologies and platforms Interest in the TV landscape Other What we can offer: We offer a competitive salary and 5 weeks' holiday on top of public holidays, plus the option to buy more. Other benefits include annual bonus plan, life assurance cover, and interest-free season-ticket loans, an opportunity to buy ITV shares, and the chance to join pension, health insurance, childcare vouchers and cycle to work schemes. We want to be the most flexible employer in Media. We offer Smart working and we will support you and provide you the right environment and work/ life balance. W e reach millions of people everyday, that's why having diverse talents and being an organisation where colleagues feel included is crucial to us. We have various networks who celebrate and support our colleagues. We try to embed an inclusive mindset in everything we do. Find out more here We're happy to discuss any support/personalisation you may need during our application process as part of our reasonable adjustments approach. So we encourage you to get in touch with us if you require anything... our email is . * There may be a few exceptions where we are not able to take all eligible candidates to the next stage due to the volume of applications To apply for this role please see link: https://jobs/senior-data-analyst-1168?_ga=-. Other What we can offer: We offer a competitive salary and 5 weeks' holiday on top of public holidays, plus the option to buy more. Other benefits include annual bonus plan, life assurance cover, and interest-free season-ticket loans, an opportunity to buy ITV shares, and the chance to join pension, health insurance, childcare vouchers and cycle to work schemes. We want to be the most flexible employer in Media. We offer Smart working and we will support you and provide you the right environment and work/ life balance. W e reach millions of people everyday, that's why having diverse talents and being an organisation where colleagues feel included is crucial to us. We have various networks who celebrate and support our colleagues. We try to embed an inclusive mindset in everything we do. Find out more here We're happy to discuss any support/personalisation you may need during our application process as part of our reasonable adjustments approach. So we...
05/02/2022
Full time
Why you should join us… We connect with millions of people every day, make content they can't get enough of and reflect and shape the world we live in… and we do all this through the power of creativity. At ITV, we're well on our way to becoming a digital first business. We're transforming the way we work so that tech is at the heart of everything we do. It's what our More Than TV strategy is all about. And none of it would be possible without our data - and the people behind it. Business Area Overview: Our data team is responsible for helping us realise the value of data. That could mean anything from upskilling and training our people, to increasing our revenue through experimentation and personalisation. The list is truly endless. The team works across our business and impacts everything from Studios and Broadcast to Shared Services. Our strategists develop creative data stories and work with our teams of Data Analysts - they know how to squeeze value from creativity. As we enter the fourth industrial revolution, anyone who joins the team will have the opportunity to work on genuinely groundbreaking innovations so that we can continue to blend science into a creative business. ... The role Sitting in the data experimentation team, we have an opportunity for a Senior Data Analyst to help deliver our ambitious data strategy. In this role you will take full ownership of analytical requirements for a business domain in a cross functional team. We are looking for talented individuals who are well-versed in big data techniques and have a strong interest in media, to join the team. We have ambitions to lead the market in data-powered, video advertising products that deliver compelling and effective solutions to advertisers and their media agencies. Key accountabilities Key Responsibilities: Promote and embed data experimentation across ITV business domains to drive value growth Create and maintain automated data products for commercial and operations teams, highlighting media opportunities, product performance and campaign optimisation Support the design of advertising effectiveness metrics and reporting, to prove the value of our ad and data products to advertisers Help shape, test and optimise data products for high-quality ad targeting As part of a cross functional team develop prototypes and embed data solutions for business stakeholders Collaborate with cross functional teams including data strategist, data scientists, engineers and business stakeholders to drive projects forward Communicate analytics and insight to business stakeholders in a non-technical, commercial and impactful manner Proactively suggest data driven solutions to add value to the business wherever possible Skills & experience Minimum Criteria: Experience of working in the data analytics industry, preferably with extensive digital exposure Keen problem solver who is able to demonstrate critical thinking Excellent attention to detail Programming skills in Python Experience working with GCP, Tableau and AWS Experience analysing large datasets using SQL ITV strongly encourages applications for this role from candidates with a disability and as a Disability Confident Leader, we have committed to interview all candidates with a disability whose application meets the minimum criteria for the role. (minimum criteria above) Key Criteria: Strong communication skills with the ability to tell stories with data Comfortable visualising and presenting analysis across a range of formats (reports, powerpoint, dashboards, e-mail) An understanding of analytical techniques and experimentation methodologies Experience working closely with business stakeholders and engineering teams Experience mentoring junior members of the team Exposure to agile product development An understanding of datamesh Interest in digital media and familiar with advertising technologies and platforms Interest in the TV landscape Other What we can offer: We offer a competitive salary and 5 weeks' holiday on top of public holidays, plus the option to buy more. Other benefits include annual bonus plan, life assurance cover, and interest-free season-ticket loans, an opportunity to buy ITV shares, and the chance to join pension, health insurance, childcare vouchers and cycle to work schemes. We want to be the most flexible employer in Media. We offer Smart working and we will support you and provide you the right environment and work/ life balance. W e reach millions of people everyday, that's why having diverse talents and being an organisation where colleagues feel included is crucial to us. We have various networks who celebrate and support our colleagues. We try to embed an inclusive mindset in everything we do. Find out more here We're happy to discuss any support/personalisation you may need during our application process as part of our reasonable adjustments approach. So we encourage you to get in touch with us if you require anything... our email is . * There may be a few exceptions where we are not able to take all eligible candidates to the next stage due to the volume of applications To apply for this role please see link: https://jobs/senior-data-analyst-1168?_ga=-. Other What we can offer: We offer a competitive salary and 5 weeks' holiday on top of public holidays, plus the option to buy more. Other benefits include annual bonus plan, life assurance cover, and interest-free season-ticket loans, an opportunity to buy ITV shares, and the chance to join pension, health insurance, childcare vouchers and cycle to work schemes. We want to be the most flexible employer in Media. We offer Smart working and we will support you and provide you the right environment and work/ life balance. W e reach millions of people everyday, that's why having diverse talents and being an organisation where colleagues feel included is crucial to us. We have various networks who celebrate and support our colleagues. We try to embed an inclusive mindset in everything we do. Find out more here We're happy to discuss any support/personalisation you may need during our application process as part of our reasonable adjustments approach. So we...
Reed Talent Solutions are proud to be supporting NHS Digital with recruitment. We are currently supporting the search for a talented Delivery Managers to join their growing teams in either Leeds or London. NHS Digital is the national information and technology provider for the health and care system. Our growing team of 2,700+ information analysis, technology and project management experts create, deliver and manage the crucial digital systems, services, products and standards upon which health and care professionals depend, working in partnership with both national and local organisations. Our Delivery Managers: are responsible for managing the delivery (including documentation, assurance and deployment) of digital products, services or initiatives. ensure our delivery teams are adopting and applying the most appropriate lean and agile techniques. identify and resolve risks, issues, dependencies and other blockers to successful delivery. We're growing and are looking for Delivery Managers to join a number of our directorates and have a range of roles which include: Product Development designs and delivers new applications to help citizens, patients and clinicians including the NHS website, NHS App, NHS login and Digital Urgent and Emergency Care. Delivery Manager for NHS App - Supporting 16 million users accessing healthcare services on their smartphone or tablet. Help us continue to inform people about their health and care, manage their health and access new digital healthcare tools Delivery Manager for Streaming and Redirection - Delivering the Streaming and redirection product which helps support the streaming and re-direction of patients arriving at Emergency Departments (EDs) Delivery Managers for the Product Portfolio team in Digital Urgent and Emergency Care - to help deliver strong relationships with both internal and external stakeholders and ensure a coherent approach between product areas Delivery Manager for PODAC (Digital Pharmacy, Optometry, Dentistry, Ambulance and Community Care) - Leading the development of IT systems to support NHS services within these sectors. This will include working with existing NHS products and services within PODAC settings, as well as developing, testing and implementing bespoke standards and products Delivery Manager for the NHS e-Referral Service - Supporting delivery of the service that helps patients to choose their first hospital or clinic appointment with a specialist Delivery Manager in Primary Care Technology - Delivering better GP systems, using shared, open standards, to help unlock the potential of digital technology across the NHS Data Services is the data custodian for the health and care system, has primary responsibility for driving data quality, linking data across the system and providing reliable statistics and insights. Delivery Managers for Data Services Alliance - Working with a Product Manager to support a delivery squad within the Alliance using agile delivery approaches - ensuring products are delivered on time, blockers are removed and teams remain focussed and motivated As a Delivery Manager you will: be responsible for the delivery of products and services by multi-disciplinary user-centred or software delivery teams work closely with a Product Manager, ensuring the vision, objectives and outcomes of the team are clearly defined, well-articulated, and understood by all members of your team contribute to the on-going development of NHS Digital's Digital Services Delivery Professional Group, and the community of Delivery Management specialists lead a highly effective team, supporting them to ensure they are collaborating well and motivated. Encouraging and facilitating continuous improvements across the team, focussed on what is key for the delivery of digital products and services utilise a range of agile practices and techniques including Scrum and Kanban use clear, open and transparent frameworks with your delivery team (such as Kanban, Lean or Scrum) About The Candidate Some of the skills and experience we're looking for: experience of effectively applying agile principles to manage the delivery of digital products or services by a multi-disciplinary user-centred development team experience coaching and leading high performing teams, identifying the best methods for delivery and encouraging continuous improvement experience planning resource, scheduling and sequencing activity to optimise flow and critical paths to delivery experience tracking, managing, removing, minimising or escalating risks, issues and dependencies and understanding how they impact the work of the team experience of planning and transitioning between stages of a product life cycle experience evaluating, managing and visualizing outcomes by measuring individual behaviours, team behaviours, engagement and business value within a delivery team - using techniques such as sprint reviews/demos, team retrospectives and health surveys and dojo activities Our work matters. You matter. What we offer you: we're moving to a hybrid working approach which offers you an informal, flexible way of blending home and office working flexible working opportunities - we value and respect the diversity of our employees, and applications from prospective candidates who require flexible working arrangements are welcomed; these include part-time hours, job sharing, flexible hours and part-remote set ups 27 days annual leave increasing to 33 days with service ability to buy and sell annual leave a generous pension (with our contribution equal to 20.6% of your earnings) NHS Discounts including shops, restaurants, gym, mobile phones, and insurance employee benefit schemes including our Season Ticket Loan, Car Lease and Bike to Work schemes Don't worry if you don't meet all the criteria we've suggested - knowledge and experience you've gained in other ways might make us think about the role differently. Go ahead and apply.
07/10/2021
Full time
Reed Talent Solutions are proud to be supporting NHS Digital with recruitment. We are currently supporting the search for a talented Delivery Managers to join their growing teams in either Leeds or London. NHS Digital is the national information and technology provider for the health and care system. Our growing team of 2,700+ information analysis, technology and project management experts create, deliver and manage the crucial digital systems, services, products and standards upon which health and care professionals depend, working in partnership with both national and local organisations. Our Delivery Managers: are responsible for managing the delivery (including documentation, assurance and deployment) of digital products, services or initiatives. ensure our delivery teams are adopting and applying the most appropriate lean and agile techniques. identify and resolve risks, issues, dependencies and other blockers to successful delivery. We're growing and are looking for Delivery Managers to join a number of our directorates and have a range of roles which include: Product Development designs and delivers new applications to help citizens, patients and clinicians including the NHS website, NHS App, NHS login and Digital Urgent and Emergency Care. Delivery Manager for NHS App - Supporting 16 million users accessing healthcare services on their smartphone or tablet. Help us continue to inform people about their health and care, manage their health and access new digital healthcare tools Delivery Manager for Streaming and Redirection - Delivering the Streaming and redirection product which helps support the streaming and re-direction of patients arriving at Emergency Departments (EDs) Delivery Managers for the Product Portfolio team in Digital Urgent and Emergency Care - to help deliver strong relationships with both internal and external stakeholders and ensure a coherent approach between product areas Delivery Manager for PODAC (Digital Pharmacy, Optometry, Dentistry, Ambulance and Community Care) - Leading the development of IT systems to support NHS services within these sectors. This will include working with existing NHS products and services within PODAC settings, as well as developing, testing and implementing bespoke standards and products Delivery Manager for the NHS e-Referral Service - Supporting delivery of the service that helps patients to choose their first hospital or clinic appointment with a specialist Delivery Manager in Primary Care Technology - Delivering better GP systems, using shared, open standards, to help unlock the potential of digital technology across the NHS Data Services is the data custodian for the health and care system, has primary responsibility for driving data quality, linking data across the system and providing reliable statistics and insights. Delivery Managers for Data Services Alliance - Working with a Product Manager to support a delivery squad within the Alliance using agile delivery approaches - ensuring products are delivered on time, blockers are removed and teams remain focussed and motivated As a Delivery Manager you will: be responsible for the delivery of products and services by multi-disciplinary user-centred or software delivery teams work closely with a Product Manager, ensuring the vision, objectives and outcomes of the team are clearly defined, well-articulated, and understood by all members of your team contribute to the on-going development of NHS Digital's Digital Services Delivery Professional Group, and the community of Delivery Management specialists lead a highly effective team, supporting them to ensure they are collaborating well and motivated. Encouraging and facilitating continuous improvements across the team, focussed on what is key for the delivery of digital products and services utilise a range of agile practices and techniques including Scrum and Kanban use clear, open and transparent frameworks with your delivery team (such as Kanban, Lean or Scrum) About The Candidate Some of the skills and experience we're looking for: experience of effectively applying agile principles to manage the delivery of digital products or services by a multi-disciplinary user-centred development team experience coaching and leading high performing teams, identifying the best methods for delivery and encouraging continuous improvement experience planning resource, scheduling and sequencing activity to optimise flow and critical paths to delivery experience tracking, managing, removing, minimising or escalating risks, issues and dependencies and understanding how they impact the work of the team experience of planning and transitioning between stages of a product life cycle experience evaluating, managing and visualizing outcomes by measuring individual behaviours, team behaviours, engagement and business value within a delivery team - using techniques such as sprint reviews/demos, team retrospectives and health surveys and dojo activities Our work matters. You matter. What we offer you: we're moving to a hybrid working approach which offers you an informal, flexible way of blending home and office working flexible working opportunities - we value and respect the diversity of our employees, and applications from prospective candidates who require flexible working arrangements are welcomed; these include part-time hours, job sharing, flexible hours and part-remote set ups 27 days annual leave increasing to 33 days with service ability to buy and sell annual leave a generous pension (with our contribution equal to 20.6% of your earnings) NHS Discounts including shops, restaurants, gym, mobile phones, and insurance employee benefit schemes including our Season Ticket Loan, Car Lease and Bike to Work schemes Don't worry if you don't meet all the criteria we've suggested - knowledge and experience you've gained in other ways might make us think about the role differently. Go ahead and apply.
My client makes the final decisions on complaints that have not been resolved by the NHS in England and UK government departments and other UK public organisations. My client investigates complaints where someone believes there has been injustice or hardship because an organisation has not acted properly or has given a poor service and not put things right. My client is recruiting for X2 First Line Support Service Analyst roles and X1 Second line Support Service Analyst role due to the large infrastructure change they are currently undergoing. The role My client are looking for an enthusiastic ICT First Line Service Desk Analyst, with front line experience of end user support to join their ICT team. Reporting to the ICT Service Desk Team Leader, you will be responsible for logging, resolving and escalating a range of ICT incidents and service requests as well as systems and event monitoring tasks and end-user device management. You will deal with enquiries raised over the telephone, self-service or face to face ensuring all incidents and service requests are captured and progressed and resolved to the highest quality. The First Line Service Analyst provides front line end user support to approximately 490 staff across our Manchester and London offices. Logging and resolving incidents and service requests raised over the telephone, self-service or face to face to deliver a customer focussed service. Key accountabilities Following agreed procedures, identifies, registers and categorises incidents and service requests according to severity and impact. Gathers information to allow suitable triage activities to take place and enable resolution promptly. Reviews and updates incidents & service requests with progress and advises users of actions taken on a regular basis. Provide first line end user support for Windows Operating System, VMWare Horizon, VPN connectivity, Apple IoS, Active Directory, Outlook, Office365, SharePoint, MS Dynamics, Teams, Teams-enabled meeting room equipment, Mobile Devices and MFDs escalating to internal teams or external suppliers where necessary. Complete tasks as required to ensure systems are proactively monitored and end-user devices are managed. Assist in the maintaining of the software and hardware asset register to support the audit process. Testing new or upgraded applications and hardware. Essential experience Previous experience of working in a customer-focused ICT service provider environment. Excellent analytical and triage skills and an informed, evidence-based approach. Good planning and organisational skills. The ability to meet targets and deadlines. Excellent communication skills, including verbal and written. Knowledge of a wide range of technologies including: Windows Operating Systems, Active Directory, Outlook, Teams, Microsoft Office, Office365, SharePoint, Apple mobile devices, MFDs and Telephony Demonstrate dedication and a strong sense of customer service. Provide balance between customer needs and client operational interests Contributes towards continuous service improvement. Apply now This role is based at the head office in Central Manchester. The successful candidate will have a generous basic holiday entitlement of 30 days and a further 2.5 days "extra statutory" holiday. We offer a flexible working scheme, childcare vouchers, bike loans, season ticket loans for travel to and from the office, and a subsidy for gym membership. You'll also be eligible to join the Civil Service Pension Scheme and access our employee assistance programme for free advice and support on personal, financial and emotional issues. Does this role sound like you? If so, please APPLY NOW and become part of this fast-evolving team! Feel free to get in touch to find out more - Apply now This role is based at the head office in Central Manchester. The successful candidate will have a generous basic holiday entitlement of 30 days and a further 2.5 days "extra statutory" holiday. We offer a flexible working scheme, childcare vouchers, bike loans, season ticket loans for travel to and from the office, and a subsidy for gym membership. You'll also be eligible to join the Civil Service Pension Scheme and access our employee assistance programme for free advice and support on personal, financial and emotional issues. Does this role sound like you? If so, please APPLY NOW and become part of this fast-evolving team! Feel free to get in touch to find out more -
09/09/2021
Full time
My client makes the final decisions on complaints that have not been resolved by the NHS in England and UK government departments and other UK public organisations. My client investigates complaints where someone believes there has been injustice or hardship because an organisation has not acted properly or has given a poor service and not put things right. My client is recruiting for X2 First Line Support Service Analyst roles and X1 Second line Support Service Analyst role due to the large infrastructure change they are currently undergoing. The role My client are looking for an enthusiastic ICT First Line Service Desk Analyst, with front line experience of end user support to join their ICT team. Reporting to the ICT Service Desk Team Leader, you will be responsible for logging, resolving and escalating a range of ICT incidents and service requests as well as systems and event monitoring tasks and end-user device management. You will deal with enquiries raised over the telephone, self-service or face to face ensuring all incidents and service requests are captured and progressed and resolved to the highest quality. The First Line Service Analyst provides front line end user support to approximately 490 staff across our Manchester and London offices. Logging and resolving incidents and service requests raised over the telephone, self-service or face to face to deliver a customer focussed service. Key accountabilities Following agreed procedures, identifies, registers and categorises incidents and service requests according to severity and impact. Gathers information to allow suitable triage activities to take place and enable resolution promptly. Reviews and updates incidents & service requests with progress and advises users of actions taken on a regular basis. Provide first line end user support for Windows Operating System, VMWare Horizon, VPN connectivity, Apple IoS, Active Directory, Outlook, Office365, SharePoint, MS Dynamics, Teams, Teams-enabled meeting room equipment, Mobile Devices and MFDs escalating to internal teams or external suppliers where necessary. Complete tasks as required to ensure systems are proactively monitored and end-user devices are managed. Assist in the maintaining of the software and hardware asset register to support the audit process. Testing new or upgraded applications and hardware. Essential experience Previous experience of working in a customer-focused ICT service provider environment. Excellent analytical and triage skills and an informed, evidence-based approach. Good planning and organisational skills. The ability to meet targets and deadlines. Excellent communication skills, including verbal and written. Knowledge of a wide range of technologies including: Windows Operating Systems, Active Directory, Outlook, Teams, Microsoft Office, Office365, SharePoint, Apple mobile devices, MFDs and Telephony Demonstrate dedication and a strong sense of customer service. Provide balance between customer needs and client operational interests Contributes towards continuous service improvement. Apply now This role is based at the head office in Central Manchester. The successful candidate will have a generous basic holiday entitlement of 30 days and a further 2.5 days "extra statutory" holiday. We offer a flexible working scheme, childcare vouchers, bike loans, season ticket loans for travel to and from the office, and a subsidy for gym membership. You'll also be eligible to join the Civil Service Pension Scheme and access our employee assistance programme for free advice and support on personal, financial and emotional issues. Does this role sound like you? If so, please APPLY NOW and become part of this fast-evolving team! Feel free to get in touch to find out more - Apply now This role is based at the head office in Central Manchester. The successful candidate will have a generous basic holiday entitlement of 30 days and a further 2.5 days "extra statutory" holiday. We offer a flexible working scheme, childcare vouchers, bike loans, season ticket loans for travel to and from the office, and a subsidy for gym membership. You'll also be eligible to join the Civil Service Pension Scheme and access our employee assistance programme for free advice and support on personal, financial and emotional issues. Does this role sound like you? If so, please APPLY NOW and become part of this fast-evolving team! Feel free to get in touch to find out more -
Jobs - Frequently Asked Questions
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