RM Education

Overview Would you like to help enrich the lives of learners around the world? At RM, we've been pioneers of education technology since 1973. We provide technology and resources to the education sector, supporting over 10 million students worldwide. We work with over 28,000 schools, nurseries, and education trusts in 115 countries to deliver customer centric solutions that improve education outcomes. What we do helps learners at all stages of their lives, from preschool to higher education and professional qualification; we partner with schools, examination boards, central governments and other professional institutions to enrich the lives of learners. RM Group operates through three businesses: Technology (Managed Services, Software and Infrastructure for Schools), Assessment (Software and Services) and TTS (Educational Resources). This role sites within TTS (Educational Resources). TTS has proudly supported the education sector for almost 40 years. Our in house experts collaborate with teachers and educational experts to create unique and innovative resources that engage children and inspire a lifelong love of learning. Every TTS resource provides unlimited learning opportunities and is made to last, making the most of schools' and nurseries' limited budgets and ensuring years of classroom use. TTS is one of the largest suppliers of educational resources to international markets with significant revenue across multiple channels. We develop and source a comprehensive range of items that support educational attainment and create inspiring learning environments worldwide. We have been supplying schools and distributors globally for more than 40 years and offer over 50,000 resources of which 6,000 are own developed IP. Responsibilities We are looking for a results oriented Digital Delivery Manager to oversee the successful planning, execution, and deployment of digital projects across our B2B and B2C e commerce platforms (Salesforce Commerce Cloud) and corporate WordPress sites. This role is pivotal in bridging the gap between business needs and technical delivery, ensuring projects are delivered on time, within budget, and to the highest quality standards. Key Responsibilities Requirements Gathering: Collaborate extensively with business stakeholders (Marketing, Sales, Operations, UX/UI teams) to understand customer and business pain points. Gather requirements and define clear acceptance criteria for all new features and enhancements. Ensure backlog items are clearly articulated, detailed, and readily available for execution in Agile sprints. Project Leadership & Execution: Drive end to end delivery of complex digital projects using Agile and Waterfall methodologies. Create detailed project plans, manage backlogs, prioritize tasks, and mitigate risks proactively. Track project budgets and control costs. Agile ceremonies (sprint planning, daily stand ups, reviews, retrospectives), own and prioritize the product backlog (user stories, epics, features) for development teams. Team Collaboration & Guidance: Work closely with external development managers, solution architects, product owners, and QA leads to remove impediments, resolve conflicts, and foster a collaborative and high performing team environment. UX/UI Collaboration: Work closely with design and user experience teams to ensure the final product is intuitive, engaging, and delivers a best in class customer journey for both B2B and B2C users. Performance & Optimization: Utilize analytics, user feedback, and market research to monitor product performance, identify areas for improvement, and drive continuous optimisation of key metrics (e.g., conversion rates, bounce rates, customer satisfaction). Platform Expertise: Maintain deep knowledge of the capabilities and functionalities of Salesforce Commerce Cloud (Business Manager, SFRA, etc.) and WordPress to maximise the platforms' potential. Stakeholder Management & Communication: Act as the primary point of contact for business stakeholders across Marketing, Sales, and IT. Facilitate clear communication channels, manage expectations, provide regular status reports, and ensure alignment between technical teams and business objectives. Experience Required Skills and Qualifications Experience: Experience in digital project or delivery management, with a proven track record of delivering complex web/e commerce platforms. Strong hands on experience with Salesforce Commerce Cloud (B2B and B2C) and WordPress development and administration. Proven experience with e commerce operations, including product management, pricing, promotions, and order management processes. Technical Skills: Understanding of e commerce architecture including order management, payments, PIM systems, and integrations (APIs), and web development technologies i.e. JavaScript, HTML, CSS, PHP (for WordPress), Apex, and Visualforce. Familiarity with deployment pipelines, continuous integration/continuous delivery (CI/CD) practices, and content management systems. Experience with Salesforce specific tools and frameworks such as SFRA (Storefront Reference Architecture), Lightning Components/Web Components, SOQL/SOSL, and Business Manager. Soft Skills: Exceptional communication, presentation, and interpersonal skills, with the ability to influence effectively at all organisational levels and spectrum of tech understanding. Strong problem solving abilities, with keen attention to detail. With the ability to manage multiple competing priorities in a fast paced environment. Strong analytical skills with experience using web analytics tools (e.g., Google Analytics, Salesforce Reports) to drive data informed decisions. Education & Certifications: A bachelor's degree in computer science, business, or a related discipline is required. Project management certifications such as Project Management Professional (PMP) Certification or Agile certifications (e.g., Certified ScrumMaster (CSM are highly desirable. What's in it for you? At TTS we have My Work which provides office based colleagues with multi location and hybrid working options. As well as your office base, you can spend a proportion of your time working at other locations that suit your role and your life, including home, other offices, customer sites, distribution centres or on the move. We encourage you to discuss arrangements for this role with your potential line manager during the recruitment process. As well as a competitive salary and our core benefits package which includes private medical health care, life assurance and a group personal pension plan with higher contribution levels available, some roles are also eligible for a performance related bonus. There are lots of voluntary benefits too. You could buy additional annual leave, join our dental plan, sign up for a health assessment, or take part in our cycle to work scheme. You could even earn yourself an extra bonus for successfully recommending a friend or family member for a position within RM. To better reflect the society that we serve, we're committed to building a diverse workforce and creating an inclusive and welcoming environment for all. To achieve this, we create teams of talented people from different backgrounds and experiences and strive to be a business where our people can bring their whole selves to work. We also want to make the recruitment process as inclusive as possible for everyone. Should you require additional support with your application or through the interview process, please contact us at . Unfortunately, we are unable to offer visa sponsorship for this role.

A leading educational technology company in the UK is seeking a talented UX Front-End Developer. You will create user-friendly digital experiences for e-commerce and content management systems, using HTML, CSS, and JavaScript. The ideal candidate has a strong portfolio and experience working with Salesforce Commerce Cloud and WordPress. This role requires excellent problem-solving skills and the ability to collaborate with cross-functional teams. Join us to help enhance the educational experience for learners globally.

A leading company in educational technology is seeking a Lead Architect to manage the Infrastructure Architecture team. This role involves ensuring high-quality infrastructure design, collaborating with product architects, and delivering scalable and secure systems. Candidates should have experience in technical leadership, deep knowledge of Microsoft Azure, and strong interpersonal skills. The company offers a competitive salary, hybrid working options, and an inclusive culture aimed at diverse backgrounds.

A leading education technology firm in the UK seeks an Infrastructure Designer to contribute to quality infrastructure design and collaborate with technical architects. The role involves designing Azure infrastructures that are secure and scalable while ensuring best practices are followed. Ideal candidates will have deep knowledge of Azure and solid understanding of security concepts. Competitive salary and numerous benefits including hybrid working options are offered.

A leading education technology firm in the UK is looking for an Infrastructure Engineer to join their project-focused team. You will develop infrastructure aligned with design patterns using Infrastructure as Code, collaborate with architects, and mentor team members. The ideal candidate should have expertise in the Microsoft Azure ecosystem and CI/CD tools such as Gitlab and Azure DevOps. This position offers a competitive salary, private healthcare, and hybrid working arrangements.

Overview Would you like to help enrich the lives of learners around the world? At RM, we've been pioneers of education technology since 1973. We provide technology and resources to the education sector, supporting over 10 million students worldwide. We work with over 28,000 schools, nurseries, and education trusts in 115 countries to deliver customer centric solutions that improve education outcomes. What we do helps learners at all stages of their lives, from preschool to higher education and professional qualification; we partner with schools, examination boards, central governments and other professional institutions to enrich the lives of learners. RM Group operates through three businesses: Technology (Managed Services, Software and Infrastructure for Schools), Assessment (Software and Services) and TTS (Educational Resources). Within the assessment market we are experts in providing solutions for online exam testing and marking and the management and analysis of educational data. We work with government ministries, exam boards and professional awarding bodies for high stakes assessment such as GCSEs, A Levels, and professional qualifications. Each year, our software is used globally to conduct hundreds of thousands of on screen tests and to mark millions of paper based scripts. For over a decade we have been partnering with the world's leading awarding bodies to deliver intuitive, secure, and reliable e marking solutions. Visit our website to find out more: Responsibilities You will work as part of a project focused delivery team to produce infrastructure aligned with RM's reference architectures and design patterns using Infrastructure as Code. You will be a key collaborator within a project focused delivery team alongside architects and application developers, working with the wider Infrastructure Engineering team to ensure a united and cohesive approach across all projects. Your insights and expertise will be instrumental in setting an extremely high standard of infrastructure coding, and your keen eye for detail and diagnostic skills will be invaluable. You will build on the combined skills and strengths of the Infrastructure Engineering team through mentorship. Develop infrastructure and application deployment pipelines. Deploy new and changed infrastructure and applications. Support project delivery through timely delivery of quality infrastructure and pipelines. Refine and improve existing deployment processes to support continuous improvement of delivery. Produce technical documentation to a high standard. Provide 4th line escalation for infrastructure issues including on call (on a rota basis). Mentorship within the Infrastructure Engineering team. Experience Great knowledge of the Microsoft Azure ecosystem. Solid understanding of Security, IAM, Networking, and Database concepts. Extensive experience of the following products: Gitlab CI/CD, Azure DevOps, Docker, Terraform, Bash, Packer, Ansible. Familiarity with standard project lifecycle processes. Time management skills: ability to understand business impact and prioritise tasks accordingly. Outstanding interpersonal skills, a highly personable, engaging approach and a strong alignment to RM's core values: Customer success, high standards, respect for others, innovation, openness and enjoyment at work. Excellent collaboration skills. Awareness of security best practice, monitoring, and compliance. Strong documentation skills and a proactive, solution driven mindset. Mentoring skills What's in it for you? At RM we have My Work which provides office based colleagues with multi location and hybrid working options. As well as your office base, you can spend a proportion of your time working at other locations that suit your role and your life, including home, other offices, customer sites, distribution centres or on the move. We encourage you to discuss arrangements for this role with your potential line manager during the recruitment process. As well as a competitive salary and our core benefits package which includes private medical healthcare, life assurance and a Group Personal Pension Plan with higher contribution levels available, some roles are also eligible for a performance related bonus. There are lots of voluntary benefits too. You could buy additional annual leave, join our dental plan, sign up for a health assessment, or take part in our cycle work scheme. You could even earn yourself an extra bonus for successfully recommending a friend or family member for a position within RM. To better reflect the society that we serve, we're committed to building a diverse workforce and creating an inclusive and welcoming environment for all. To achieve this, we create teams of talented people from different backgrounds and experiences and strive to be a business where our people can bring their whole selves to work, we also want to make the recruitment process as inclusive as possible for everyone. Should you require additional support with your application or through the interview process, please contact us at . Unfortunately, we are unable to offer visa sponsorship for this role.

Overview Would you like to enrich the lives of learners? RM Technology has shaped future generations for over fifty years by implementing innovative technology solutions in schools and colleges. Founded in 1973, we're a trusted Edtech partner, transforming teaching environments to be more productive, resilient, and sustainable. Our committed team pioneers, collaborates, and continually pushes the bar on products and services in the EdTech space. Visit us here to find out more: We encourage early applications as the vacancy may close once the position has been filled or final interviews have been arranged. Responsibilities As a Connectivity Proposal Specialist, you will become the recognised subject matter expert for RM's Broadband, Telephony and Safeguarding portfolio, and will support the Go to Market division by: Developing proposals for prospective customers through bids, modelling services and writing compliant, high quality responses; supporting pre bid activity such as responding to market engagement questionnaires. Writing proposals for prospective customers, helping Sales colleagues identify customers eligible for direct award and developing proposals to submit to them. Developing renewals and proposals for existing customers, supporting Sales to identify growth opportunities by analysing data and turning that into insights, and expanding our offering through proposals. Acting as the subject matter expert on all things Broadband, Telephony and Safeguarding, monitoring the progress of opportunities and reporting to internal teams and RM Broadband partners. Building and sharing market knowledge from connectivity partners, maintaining close relationships with RM Telecommunication partners, and supporting the broadband team. Maintaining knowledge of the schools' broadband market, including trends across technology and education, and how RM's products and services connect to these to help educators and enrich the lives of learners. Experience You will have experience of: Working within a customer focused environment, understanding their needs and requirements. Understanding products and solutions, mapping them to customer needs. Bid/proposal writing. You will be: An enthusiastic, articulate and effective communicator, able to demonstrate to potential customers how RM's solutions can meet their needs. A strong collaborator, willing to bring your best to the team for collective success. Confident in assessing how best to work with sales colleagues to meet growth targets; we encourage teams to consider all options in meeting growth targets. Confident communicating through writing, informal speech and presentation. Comfortable working with and analysing numbers. Good analytical, judgement and decision making skills, using them to qualify opportunities and assess conversion; degree level qualification or alternative experience acceptable. Strong planning and organising skills, managing pipeline, work and opportunities. Financial literacy and Excel skills, building commercial models as part of proposals. Results orientation with passion for achievement against objectives, targets and KPIs. Flexible can do attitude with willingness and ability to adapt and learn within the role. Strong alignment to RM's core behaviours: Be Brave, Win Together, Be Curious, Make it Simple and Consider it Done. What's in it for you? At RM we have My Work which provides office based colleagues with multi location and hybrid working options. You can spend a proportion of your time working at other locations that suit your role and your life, including home, other offices, customer sites, distribution centres or on the move. Discuss arrangements for this role with your potential line manager. We offer a competitive salary and core benefits package including private medical healthcare, life assurance and a Group Personal Pension Plan with higher contribution levels available. Some roles are eligible for a performance related bonus. Additional voluntary benefits include extra annual leave, a dental plan, health assessment, cycle to work scheme and a bonus for referring a suitable candidate. We're committed to building a diverse workforce and creating an inclusive and welcoming environment for all. Should you require additional support with your application or interview process, contact . Unfortunately, we are unable to offer visa sponsorship for this role.

A leading education technology company in the United Kingdom is seeking a Digital Delivery Manager to oversee the planning, execution, and deployment of digital projects across e-commerce platforms. The ideal candidate will have extensive experience with Salesforce Commerce Cloud and WordPress, and a strong background in digital project management. This role offers a competitive salary, hybrid working options, and various benefits including private medical care and a pension plan.

Overview Would you like to help enrich the lives of learners around the world? At RM, we've been pioneers of education technology since 1973. We provide technology and resources to the education sector, supporting over 10 million students worldwide. We work with over 28,000 schools, nurseries, and education trusts in 115 countries to deliver customer centric solutions that improve education outcomes. What we do helps learners at all stages of their lives, from preschool to higher education and professional qualification; we partner with schools, examination boards, central governments and other professional institutions to enrich the lives of learners. RM Group operates through three businesses: Technology (Managed Services, Software and Infrastructure for Schools), Assessment (Software and Services) and TTS (Educational Resources). This role sites within TTS (Educational Resources). TTS has proudly supported the education sector for almost 40 years. Our in house experts collaborate with teachers and educational experts to create unique and innovative resources that engage children and inspire a lifelong love of learning. Every TTS resource provides unlimited learning opportunities and is made to last, making the most of schools' and nurseries' limited budgets and ensuring years of classroom use. TTS is one of the largest suppliers of educational resources to international markets with significant revenue across multiple channels. We develop and source a comprehensive range of items that support educational attainment and create inspiring learning environments worldwide. We have been supplying schools and distributors globally for more than 40 years and offer over 50,000 resources of which 6,000 are own developed IP. Responsibilities We are seeking a talented and versatile UX Front End Developer to create engaging and user friendly digital experiences across our e commerce (Salesforce B2C/B2B Commerce Cloud) and content management (WordPress) platforms. This role requires a strong understanding of user centred design principles, platform specific capabilities and technical front end development expertise to translate business needs into high quality, performant, and accessible user experiences. Collaborate with stakeholders and cross functional teams to define, design, and implement user centric solutions across various digital touchpoints. Develop wireframes, user flows, and high fidelity mock ups using design tools (i.e. Figma). Ensure a responsive, mobile first design approach and accessibility compliance (e.g. WCAG standards) across all web properties. Conduct user research and usability testing to validate design concepts and iterate on commerce specific user needs. Translate UI/UX designs and wireframes into clean, maintainable, and reusable code using HTML5, CSS3, Sass/LESS, and JavaScript/jQuery. Develop and customize storefront experiences using Salesforce's Storefront Reference Architecture (SFRA) and implement custom cartridges as needed. Build and maintain responsive interfaces for WordPress sites. Integrate front end elements with back end logic and third party systems using REST/SOAP APIs. Optimize websites for maximum speed, scalability, and SEO, implementing best practices for web performance and asset optimization. Ensure cross browser compatibility and debug issues that arise across various platforms and devices. Participate in agile development methodologies (sprint planning, code reviews, etc.) and ensure adherence to coding standards. Create and maintain detailed documentation for front end code and design systems. Work closely with external back end developers, product delivery managers, and marketing teams to deliver cohesive, high performing solutions. Experience Demonstrated front end development experience with a portfolio featuring design systems and e commerce projects. Development experience with Salesforce Commerce Cloud B2C and B2B, including familiarity with SFRA, Lightening and Apex. Experience with WordPress website development and maintenance. Technical Skills Strong command of HTML5, CSS3, and JavaScript. Proficiency in CSS pre processors (Sass/LESS) and experience with version control (Git). Familiarity with design tools such as Figma. Soft Skills & Other Excellent problem solving, communication, and collaboration abilities. Eagerness to learn new technologies and keep up with industry trends.

Overview Would you like to help enrich the lives of learners around the world? At RM, we've been pioneers of education technology since 1973. We provide technology and resources to the education sector, supporting over 10 million students worldwide. We work with over 28,000 schools, nurseries, and education trusts in 115 countries to deliver customer centric solutions that improve education outcomes. What we do helps learners at all stages of their lives, from preschool to higher education and professional qualification; we partner with schools, examination boards, central governments and other professional institutions to enrich the lives of learners. RM Group operates through three businesses: Technology (Managed Services, Software and Infrastructure for Schools), Assessment (Software and Services) and TTS (Educational Resources). Within the assessment market we are experts in providing solutions for online exam testing and marking and the management and analysis of educational data. We work with government ministries, exam boards and professional awarding bodies for high stakes assessment such as GCSEs, ALevels, and professional qualifications. Each year, our software is used globally to conduct hundreds of thousands of on screen tests and to mark millions of paper based scripts. For over a decade we have been partnering with the world's leading awarding bodies to deliver intuitive, secure, and reliable e marking solutions. Visit our website to find out more: Responsibilities You will contribute to the quality of our infrastructure design. Ensuring the highest standards, consistent patterns, and a best of breed approach to infrastructure design will be second nature to you. You will be a key collaborator with our Product Architects, challenging their decisions and working closely to optimize technical designs. Your insights and expertise will be instrumental in translating conceptual designs into tangible technical deliverables that deliver infrastructure designs to meet business requirements with high availability and controlled costs. Key responsibilities: Contribute to reference architectures and reusable patterns for Azure infrastructure. Design secure, performant and supportable architectures for delivery by RM's Infrastructure Engineering team. Ensure designs include observability, resilience, and security by design. Ensure designs are scalable, available, control costs, and provide cost reporting capabilities. Work with technical architects, development leads and project teams to ensure changes to infrastructure and processes align with best practice and with a customer led focus. Experience Deep knowledge of the Microsoft Azure ecosystem. Solid understanding of Security, IAM, Networking, and Database concepts. Experience in designing, understanding, and troubleshooting complex distributed systems. Familiarity with standard project lifecycle processes. Time management skills: ability to understand business impact and prioritise tasks accordingly. Outstanding interpersonal skills, a highly personable, engaging approach and a strong alignment to RM's core values: Customer success, high standards, respect for others, innovation, openness and enjoyment at work. Excellent collaboration skills. Good working knowledge of the following products: Gitlab CI/CD, Azure DevOps, Docker, Terraform, Bash, Packer, Ansible. What's in it for you? At RM we have My Work which provides office based colleagues with multi location and hybrid working options. As well as your office base, you can spend a proportion of your time working at other locations that suit your role and your life, including home, other offices, customer sites, distribution centres or on the move. We encourage you to discuss arrangements for this role with your potential line manager during the recruitment process. As well as a competitive salary and our core benefits package which includes private medical healthcare, life assurance and a Group Personal Pension Plan with higher contribution levels available, some roles are also eligible for a performance related bonus. There are lots of voluntary benefits too. You could buy additional annual leave, join our dental plan, sign up for a health assessment, or take part in our cycle to work scheme. You could even earn yourself an extra bonus for successfully recommending a friend or family member for a position within RM. To better reflect the society that we serve, we're committed to building a diverse workforce and creating an inclusive and welcoming environment for all. To achieve this, we create teams of talented people from different backgrounds and experiences and strive to be a business where our people can bring their whole selves to work, we also want to make the recruitment process as inclusive as possible for everyone. Should you require additional support with your application or through the interview process, please contact us at . Unfortunately, we are unable to offer visa sponsorship for this role.

Overview Would you like to help enrich the lives of learners around the world? At RM, we've been pioneers of education technology since 1973. We provide technology and resources to the education sector, supporting over 10 million students worldwide. We work with over 28,000 schools, nurseries, and education trusts in 115 countries to deliver customer-centric solutions that improve education outcomes. RM Group operates through three businesses: Technology (Managed Services, Software and Infrastructure for Schools), Assessment (Software and Services) and TTS (Educational Resources). RM Technology is a market-leading supplier of ICT products and services to UK schools and colleges to deliver a technology environment that improves learning outcomes, driving focus through four lines of business: Managed Services, Software, Hardware and Broadband. Visit us here to find out more: Role The IT Support Engineer function has an important role to play in helping teachers to teach and learners to learn. As one of a team of IT Support Engineers your role will be to provide a first-class level of support to education users. Working to ITIL best practices you will strive to work collaboratively with the service desk to meet contractual SLA targets, escalating where appropriate but always ensuring that the customer is kept up to date. The role will suit someone who enjoys solving IT problems through excellent troubleshooting and supporting users who may not necessarily have IT backgrounds. We can offer you a competitive salary + Benefits We encourage early applications as the vacancy may close once the position has been filled or final interviews have been arranged. Responsibilities To be the customer face of RM, ensuring our customers receive great service. To assist the service desk with the delivery of the IT managed support service. Provide school-based users with technical assistance and report service issues in accordance with the service desk policies. Experience Our ideal candidate would demonstrate the following behaviours. Excellent customer focus, problem solving and time management skills. Excellent communication both verbally and written. Punctual and able to prioritise own workload. Able to diagnose and troubleshoot issues, asking customers relevant questions to get the issue resolved and knowing when to research and when to escalate. Able to work well with remote teams and build strong working relationships. Skills Maintenance and support of Desktop & Mobile Devices including Laptops, Chromebooks and Tablets. Peripheral Support including Printing, Scanning, Interactive Screens, Projectors and Audio/Visual Equipment. Basic wired and wireless networking and troubleshooting Image build and deploy tools - Microsoft and Apple devices Basic Operational knowledge of Microsoft 365 and/or Google Workspace Technical knowledge and experience equivalent to CompTIA A+ or similar. A working knowledge of ITIL methodology and use of IT service desk ticketing system e.g. ServiceNow would be an advantage. What's in it for you? As well as a competitive salary and our core benefits package which includes private medical healthcare, life assurance and a Group Personal Pension Plan with higher contribution levels available, some roles are also eligible for a performance-related bonus. There are lots of voluntary benefits too. You could buy additional annual leave, join our dental plan, sign up for a health assessment, or take part in our cycle to work scheme. You could even earn yourself an extra bonus for successfully recommending a friend or family member for a position within RM. RM is committed to safeguarding and promoting the welfare of children and expects all permanent and temporary staff to share this commitment. This role is exempt from the Rehabilitation of Offenders Act 1974 and all successful candidates will be subject to Disclosure and Barring Service (DBS) checks along with other relevant employment checks. Diversity and Inclusion To better reflect the society that we serve, we're committed to building a diverse workforce and creating an inclusive and welcoming environment for all. To achieve this, we create teams of talented people from different backgrounds and experiences and strive to be a business where our people can bring their whole selves to work, we also want to make the recruitment process as inclusive as possible for everyone. Should you require additional support with your application or through the interview process, please contact us at . Unfortunately, we are unable to offer visa sponsorship for this role.

Overview Would you like to help enrich the lives of learners around the world? At RM, we've been pioneers of education technology since 1973. We provide technology and resources to the education sector, supporting over 10 million students worldwide. We work with over 28,000 schools, nurseries, and education trusts in 115 countries to deliver customer centric solutions that improve education outcomes. What we do helps learners at all stages of their lives, from preschool to higher education and professional qualification; we partner with schools, examination boards, central governments and other professional institutions to enrich the lives of learners. RM Group operates through three businesses: Technology (Managed Services, Software and Infrastructure for Schools), Assessment (Software and Services) and TTS (Educational Resources). Within the assessment market we are experts in providing solutions for online exam testing and marking and the management and analysis of educational data. We work with government ministries, exam boards and professional awarding bodies for high stakes assessment such as GCSEs, ALevels, and professional qualifications. Each year, our software is used globally to conduct hundreds of thousands of on screen tests and to mark millions of paper based scripts. For over a decade we have been partnering with the world's leading awarding bodies to deliver intuitive, secure, and reliable e marking solutions. Visit our website to find out more: Responsibilities As lead architect, you will manage the Infrastructure Architecture team, providing guidance, mentorship and day to day management of the team's workload and priorities. You will be responsible for the quality of our infrastructure design. Ensuring the highest standards, consistent patterns, and a best of breed approach to infrastructure design will be second nature to you. You will be a key collaborator with our Product Architects, challenging their decisions and working closely to optimize technical designs. Your insights and expertise will be instrumental in translating conceptual designs into tangible technical deliverables that deliver infrastructure designs to meet business requirements with high availability and controlled costs. Line management and mentorship of the Infrastructure Architecture team. Deliver reference architectures and reusable patterns for Azure infrastructure. Design secure, performant and supportable architectures for delivery by RM's Infrastructure Engineering team. Ensure designs include observability, resilience, and security by design. Ensure designs are scalable, available, control costs, and provide cost reporting capabilities. Work with technical architects, development leads and project teams to ensure changes to infrastructure and processes align with best practice and with a customer led focus. Experience Prior experience in a technical leadership role or similar capacity. Deep knowledge of the Microsoft Azure ecosystem. Solid understanding of Security, IAM, Networking, and Database concepts. Experience in designing, understanding, and troubleshooting complex distributed systems. Experience producing HLDs/LLDs, architecture diagrams, and other documentation. Familiarity with standard project lifecycle processes. Time management skills: ability to understand business impact and prioritise tasks accordingly. Outstanding interpersonal skills, a highly personable, engaging approach and a strong alignment to RM's core values: Customer success, high standards, respect for others, innovation, openness and enjoyment at work. Excellent collaboration skills. Good working knowledge of the following products: Gitlab CI/CD, Azure DevOps, Docker, Terraform, Bash, Packer, Ansible. What's in it for you? At RM we have My Work which provides office based colleagues with multi location and hybrid working options. As well as your office base, you can spend a proportion of your time working at other locations that suit your role and your life, including home, other offices, customer sites, distribution centres or on the move. We encourage you to discuss arrangements for this role with your potential line manager during the recruitment process. As well as a competitive salary and our core benefits package which includes private medical healthcare, life assurance and a Group Personal Pension Plan with higher contribution levels available, some roles are also eligible for a performance related bonus. There are lots of voluntary benefits too. You could buy additional annual leave, join our dental plan, sign up for a health assessment, or take part in our cycle to work scheme. You could even earn yourself an extra bonus for successfully recommending a friend or family member for a position within RM. To better reflect the society that we serve, we're committed to building a diverse workforce and creating an inclusive and welcoming environment for all. To achieve this, we create teams of talented people from different backgrounds and experiences and strive to be a business where our people can bring their whole selves to work, we also want to make the recruitment process as inclusive as possible for everyone. Should you require additional support with your application or through the interview process, please contact us at . Unfortunately, we are unable to offer visa sponsorship for this role.

Overview Would you like to enrich the lives of learners? RM Technology has shaped future generations for over fifty years by implementing innovative technology solutions in schools and colleges. Founded in 1973, we're a trusted Edtech partner, transforming teaching environments to be more productive, resilient, and sustainable. Our committed team pioneer, collaborate, and continually push the bar on products and services in the EdTech space. Visit us here to find out more: The Technical Architecture Function sits within our Implementation & Consultancy Services Division and is responsible for the consultation and implementation of end-to-end technical solutions in customer environments. This is a customer facing role and requires the holder to spend a high proportion of their time building partnerships through face-to-face interactions. To be successful in this role you will be skilled at communicating complex technical solutions to a non-technical audience. You will be working with a range of stakeholders including customers, project teams, operational teams, service transition and sales/account managers. Customer Impact. For customers you will be a trusted technical expert, getting a full understanding of the customer's strategy and vision and providing direction and steer. You will demonstrate RM's unique understanding of the education environment. This leads into implementation where you will ensure that all technical deliverables are met to a high standard. For strategic customers you will take ownership of demonstrating the up-to-date view of the technology and the creation of a roadmap showing when technology will need replacing/upgrading. You will ensure that all contractual technical deliverables are met. Project Impact. At implementation you will be a key member of the project team ensuring consistent technical delivery. You will be responsible for signing off that all technical deliverables have been met and will provide a technical escalation point for all other team members. Operational Teams. Technical Architects will work with the Service Transition teams to ensure that the operational teams have everything they need with the new service or changed service ensuring it has been fully designed and implemented. We encourage early applications as the vacancy may close once the position has been filled or final interviews have been arranged. Responsibilities Main Responsibilities Consultation with external stakeholders to capture long term strategy and vision. Provide steer on technical direction. Feed consultation output into Go To Market (GTM) teams to provide reliable quotation. Development of Technical Implementation documentation Understand emerging technology and how it applies to education. Continuous improvement - Help grow and strengthen RM Products and Services by providing feedback on implementations. Technical ownership for delivery of strategic contracts Consultation Work with key external stakeholders to understand and capture their strategy/vision for ICT and the base position. Based on requirements define the scope for the GTM teams to quote Deliver value for the customer. Implementation Work with key external stakeholders to ensure that they understand all the technical deliverables for the project. Work with the Project Team to ensure that all technical deliverables are accurately reflected in plan. Agree work instructions for the technical teams. Define Technical Acceptance Criteria Ensure areas for continuous improvement are identified and acted upon Work with the required stakeholders to get project acceptance. Work with the service transition teams to handover the project into the live environment. Aid the Early Life Support Period Strategy and approach Provide input to the RM Product Development and Service Development Teams Provide feedback to the RM GTM teams. Ensure all implementation activity is aligned to the company strategy and operating model. Support and Governance Provide support to other team members. Provide peer review and feedback on Solution Implementation Scopes Provide peer review and feedback on implementation issues. Provide expertise on technical aspects of customer complaints. Skills and Experience You will have proven experience of: Providing consultancy Architecting ICT Solutions in an Education environment Implementation of large-scale technical solutions Designing and implementing new service structures Experience implementing and managing large scale managed client environments. Experience in Identity Management, for example between on premises and cloud solutions You will be: A strong communicator, able to work with a variety of stakeholders, and effectively communicate technical knowledge to non-technical audiences. A confident collaborative team player, able to lead by example, and inspire and motivate others. Pro active and driven by improvement, willing to take responsibility and have the mind set for continuous improvement. Have flexibility to travel when required to customer sites across the UK. You will have: ITIL 4 Foundation Training Microsoft Azure experience essential Google Workspace experience HPE Aruba wired and wireless accreditations, Experience of enterprise wired, and wireless environments is crucial - e.g. knowledge of switching, VLANs, Internet connectivity (not just software experience) What's in it for you? At RM we have My Work which provides office-based colleagues with multi location and hybrid working options. As well as your office base, you can spend a proportion of your time working at other locations that suit your role and your life, including home, other offices, customer sites, distribution centres or on the move. We encourage you to discuss arrangements for this role with your potential line manager during the recruitment process. Safeguarding and Employment Checks RMis committed to safeguarding and promoting the welfare of children and expects all permanent and temporary staff to share this commitment. This role is exempt from the Rehabilitation of Offenders Act 1974 and all successful candidates will be subject to Disclosure and Barring Service (DBS) checks along with other relevant employment checks. Benefits As well as a competitive salary and our core benefits package which includes private medical healthcare, life assurance and a Group Personal Pension Plan with higher contribution levels available, some roles are also eligible for a performance related bonus. There are lots of voluntary benefits too. You could buy additional annual leave, join our dental plan, sign up for a health assessment, or take part in our cycle to work scheme. You could even earn yourself an extra bonus for successfully recommending a friend or family member for a position within RM. Diversity and Inclusion To better reflect the society that we serve, we're committed to building a diverse workforce and creating an inclusive and welcoming environment for all. To achieve this, we create teams of talented people from different backgrounds and experiences and strive to be a business where our people can bring their whole selves to work, we also want to make the recruitment process as inclusive as possible for everyone. Should you require additional support with your application or through the interview process, please contact us at . Visa Sponsorship Unfortunately, we are unable to offer visa sponsorship for this role.

An EdTech partner seeks a Technical Architect to consult on technical solutions within educational environments. The role involves working closely with stakeholders to capture strategy and ensure implementation of technical deliverables. Key skills include experience in ICT solutions, strong communication abilities, and relevant certifications. The position also offers flexibility in work arrangements and a comprehensive benefits package, including medical care and pension plans.