Vitality

About The Role Team - Vitality Programme Working Pattern - Hybrid - 2 days per week in either the Vitality Bournemouth or Stockport Offices. Full time, 35 hours per week. We are happy to discuss flexible working! Top 3 skills needed for this role: SQL proficiency Python Proficiency Working with and summarising large datasets for reports What this role is all about: To support the Vitality Programme Reporting Manager in all areas relating to the development and execution of MI & BI assets relating to the Vitality Programme in the UK and across global partner markets. Key Actions Maintain a set of reporting dashboards and evolve these over time Perform data analyses on UK and partner market data and perform ad-hoc analysis of high quality, within tight timescales Understand and support UK and partner market data requirements Participate in organisation-wide activities to build data assets Ensure flow and storage of data is relevant to ongoing analytics Undertake data analysis to understand and solve global Vitality engagement issues Augment other data analytics efforts related to Vitality outside of global partner markets Work in a team context to design, test and implement initiatives related to data engineering and data quality What do you need to thrive? Computer Science, Informatics or Data Science degree/diploma or equivalent experience 3+ years of relevant experience (data analytics), ideally in similar environments (financial services) SQL (intermediate) Power BI (intermediate) or similar experience Data Engineering in complex environments, including on platforms like Databricks Excel (intermediate) Data Warehousing Data Quality Management So, what's in it for you? Bonus Schemes - A bonus that regularly rewards you for your performance A pension of up to 12%- We will match your contributions up to 6% of your salary Our award-winning Vitality health insurance - With its own set of rewards and benefits Life Assurance - Four times annual salary These are just some of the many perks that we offer! To view the extensive range of benefits we offer, please visit our careers page. Fantastic Benefits. Exciting rewards. Great career opportunities! If you are successful in your application and join us at Vitality, this is our promise to you, w e will: Help you to be the healthiest you've ever been. Create an environment that embraces you as you are and enables you to be your best self. Give you flexibility on how, where and when you work. Help you advance your career by playing you to your strengths. Give you a voice to help our business grow and make Vitality a great place to be. Give you the space to try, fail and learn. Provide a healthy balance of challenge and support. Recognise and reward you with a competitive salary and amazing benefits. Be there for you when you need us. Provide opportunities for you to be a force for good in society. We commit to all these things because we want you to feel that you belong, and are supported to be happy and healthy. About The Company We're really excited to announce that we have recently been awarded "Top 10 Best Places To Work" in The Sunday Times Awards 2024!Vitality is a multi-award-winning UK insurance brand, here to make the world a healthier, happier place.We've been a purpose and values-driven business from day 1- long before it became fashionable. Our core purpose is to make people healthier and enhance protect their lives. Vitality pioneered shared-value insurance. We incentivise people to live healthier longer lives - they benefit, our business benefits, and society benefits. We're successful because we attract, develop, and retain the best people - and because we care.Plus, you get to join our 1.7+ million members with access to our unique health insurance and healthy living programme. Just to make sure you know our products inside and out. Diversity & Inclusion At Vitality, we're committed to diversity and inclusion because it's good for our employees, for our business, and for society. We welcome applications from individuals of all backgrounds, experiences, and perspectives. Vitality's approach to sustainability Vitality is a business that drives positive change. We reward people for making and sustaining healthier choices. But healthy people also need a healthy environment. To learn more please visit our Careers page. If we are fortunate in receiving a high volume of quality applications we may need to close this vacancy early. If you are interested, please submit your application as soon as possible.

Vitality, Real-Time Analyst, Bournemouth/Stockport, £Competitive + Bonus + Benefits We're the UK insurer and investment provider that rewards people for positive lifestyle choices. With 1.4m UK members and more than 25m globally, we're out to make the world a healthier, happier place. That applies as much to our people as it does to our members. So, as well as a highly competitive pay package, you'll enjoy: Free places to Vitality sponsored run events, online fitness classes and wellbeing workshops, competitions to win tickets to top-flight sporting events, health checks, and access to our full range of partners and rewards. It's what we call offering shared value because a healthy, happy team is good for us, good for our members, and good for you. As our Real-Time Analyst, you'll get the benefits our members enjoy, including: Our award-winning private Vitality Health insurance + wellness incentive programme Access to The Vitality Programme - Apple Watch, Waitrose and Partners, Garmin, Amazon Prime, Champneys Spa days, Rakuten TV, and half-price gym memberships to name a few! Personal health fund + Life Assurance Stakeholder Pension Plan with employer contribution 25 days annual leave + Bank holidays + option to buy and sell 5 more Flexible benefits package Internal incentives, competitions, and awards - a chance to win football and sports tickets or even be in with a chance to have a holiday of a lifetime A genuine opportunity to grow and establish a long-term career As our Real-Time Analyst, you will be pivotal in the continued success of Vitality business and as such requires an analytical individual who monitors all issues that impact service levels and take actions to resolve or reduce the impact. You'll be required to advise senior leaders and directors within the business and provide insight on contact drivers/trends when required and will provide a high degree of autonomy. This is a great opportunity to work in a multi-channel team. Key responsibilities of our Real-Time Analyst include: Conducting real-time monitoring of queues and skill sets, regardless of the location, and identifying intra-day trends Re-running and re-forecasting Intraday staffing requirements based on actual shrinkage Developing and maintaining real-time models providing recommendations for improvement to meet business and customer demand Ensuring resources are utilised to meet call volume demands; monitoring work queues to identify issues and collaborate with Operations Facilitating prior day root cause analysis and developing a plan to ensure SLAs are met Being responsible for real-time decision making, ensuring service level objectives are achieved Undertaking analysis of the days performance vs. planned performance In the event of service disruption, being responsible for contingency plans that will deliver customer service by leveraging resources in unaffected call centre sites Performing real-time schedule maintenance in workforce management software Working closely with Operations to improve overall schedule efficiency What we are looking for in our ideal Real-Time Analyst: Previous experience in real-time analysis within a contact centre environment A high degree of ability to analyse data, using the data to drive decision making and implement effective resolutions Highly self-motivated with good problem-solving skills, a mature attitude and a willingness to assume responsibility Excellent MS office application knowledge including Excel & Access Experience handling large data sources A logical and analytical thinker that can quickly evaluate information and identify key issues Proven ability to make decisions effectively A team player who is able to work independently Closing Date: Wednesday 20th October 2021 Working for Vitality , you'll experience an exciting mix of creativity and innovation, within a framework of challenging objectives and a passion for delivering the best. If you feel you have the skills and experience to become our Real-Time Analyst, thenplease click ' apply' today. Please note that to ensure the safety of our offices and employees, we require all new hires to be vaccinated for Covid-19. If your doctor has told you not to be vaccinated, please let us know during the application process so that an accommodation can be made. You can find more information about our commitment to ensuring office safety to reduce the risk of Covid-19 transmission by visiting the careers page on our company website.

Vitality, Project Manager, Bournemouth, £Competitive + Bonus + Benefits We're the UK insurer and investment provider that rewards people for positive lifestyle choices. With 1.4m UK members and more than 25m globally, we're out to make the world a healthier, happier place. That applies as much to our people as it does to our members. So, as well as a highly competitive pay package, you'll enjoy: Free places to Vitality sponsored run events, online fitness classes and wellbeing workshops, competitions to win tickets to top-flight sporting events, health checks, and access to our full range of partners and rewards. It's what we call offering shared value because a healthy, happy team is good for us, good for our members, and good for you. As our Project Manager, you'll get the benefits our members enjoy, including: Our award-winning private Vitality Health insurance + wellness incentive programme Access to The Vitality Programme - Apple Watch, Waitrose and Partners, Garmin, Amazon Prime, Champneys Spa days, Rakuten TV, and half-price gym memberships to name a few! Personal health fund + Life Assurance Stakeholder Pension Plan with employer contribution 25 days annual leave + Bank holidays + option to buy and sell 5 more Flexible benefits package Internal incentives, competitions, and awards - a chance to win football and sports tickets or even be in with a chance to have a holiday of a lifetime A genuine opportunity to grow and establish a long-term career As our Project Manager, you will be responsible for executing change within the time, budget and scope agreed at project commencement. You will also provide creative solutions to manage ongoing change requirements throughout the life of the project. Key responsibilities of our Project Manager include: Proactively engaging with senior sponsors and stakeholders to define and scope, then manage projects Agreeing roles and responsibilities for sponsors and stakeholders and continually monitor and adjust throughout the programmes Establishing the project governance model, team structures ad practices, and working relationships Defining and coordinating the securing of commitments from cross-functional groups and external providers Establishing milestones, activities, plans, and managing performance against them Managing time, budget, and scope movement in the face of uncertainty, change, and aggressive deadlines common to a rapidly growing company with an evolving business model Producing and managing budgets and resource plans for the project and continually updating these as change occurs Following the project methodology, practices, and procedures appropriate for the particular project but still in line with PMO guiding principles Working with external vendors and outsourced providers Providing effective status updates to the key stakeholder Identifying, evaluating, and documenting "lessons learned" during the project. Communicating best practices and lessons learned to project team members and other IT teams as appropriate What we are looking for in our ideal Project Manager: A bachelor's degree or related experience in operations, IT, or product development Proven ability to build and lead integrated teams from various internal and external organisations across multiple sites Proven problem-solving, decision-making, and financial skills Appropriate knowledge of the regulatory and quality requirements for the financial services industry Effective business development skills, including proposal development and preparation Practical experience of different project methodologies Closing Date: Tuesday 19th October 2021 Working for Vitality , you'll experience an exciting mix of creativity and innovation, within a framework of challenging objectives and a passion for delivering the best. If you feel you have the skills and experience to become our Project Manager, thenplease click ' apply' today. Please note that to ensure the safety of our offices and employees, we require all new hires to be vaccinated for Covid-19. If your doctor has told you not to be vaccinated, please let us know during the application process so that an accommodation can be made. You can find more information about our commitment to ensuring office safety to reduce the risk of Covid-19 transmission by visiting the careers page on our company website.

Vitality, Digital Product Owner, Bournemouth, £Competitive + Bonus + Benefits We're the UK insurer and investment provider that rewards people for positive lifestyle choices. With 1.4m UK members and more than 25m globally, we're out to make the world a healthier, happier place. That applies as much to our people as it does to our members. So, as well as a highly competitive pay package, you'll enjoy: Free places to Vitality sponsored run events, online fitness classes and wellbeing workshops, competitions to win tickets to top-flight sporting events, health checks, and access to our full range of partners and rewards. It's what we call offering shared value because a healthy, happy team is good for us, good for our members, and good for you. As our Digital Product Owner, you'll get the benefits our members enjoy, including: Our award-winning private Vitality Health insurance + wellness incentive programme Access to The Vitality Programme - Apple Watch, Waitrose and Partners, Garmin, Amazon Prime, Champneys Spa days, Rakuten TV, and half-price gym memberships to name a few! Personal health fund + Life Assurance Stakeholder Pension Plan with employer contribution 25 days annual leave + Bank holidays + option to buy and sell 5 more Flexible benefits package Internal incentives, competitions, and awards - a chance to win football and sports tickets or even be in with a chance to have a holiday of a lifetime A genuine opportunity to grow and establish a long-term career As our Digital Product Owner, you will be accountable for the Digital Member Experience. You will execute the short to medium term product strategy and be accountable for delivering the 0-3 month product roadmap and backlog. Working collaboratively with Business Owners and technology development teams, you will curate product backlogs, craft user stories and define acceptance criteria that deliver the business benefit and value of each product and its features. Key responsibilities of our Digital Product Owner include: Being responsible for prioritisation, management and delivery of the 0-3 month digital product strategy and roadmap Undertaking the daily management of related digital products Working collaboratively with the product team, business process owners and development and project teams to create user stories Carrying out detailed analysis of user needs, business requirements, impact, scope, risks, benefits and technical dependencies for user stories Ensuring all user stories are captured, created and maintained in the product backlog, written in the agile user story format, with relevant support documentation and clearly defined acceptance criteria Working collaboratively with the UX team to provide an understanding of the user stories to ensure designs are aligned Ensuring the product backlog is accurately prioritised through regular discussion and review with the Product Manager and Business Owners, and other key business stakeholders Providing technical input into the business cases that are produced by the Product Manager and Business Owners Being a key contributor in an ongoing optimisation programme, including insight, analysis and testing Understanding, communicating and driving optimisation of all leading metrics and KPIs across journeys Undertaking regular reporting including analytics packs, sprint packs and release packs What we are looking for in our ideal Digital Product Owner: Educated to degree level or equivalent A digital specialist with a proven track record working in native apps and web High level of understanding of web development practices Strong understanding of digital analytics and conversion rate optimisation processes Strong ability to refine and prioritise product backlog in a fast-moving environment Proficiency at writing user stories and defining acceptance criteria Excellent delivery and execution of sprint rituals and releases Experience of using work management tools such as Jira, Aha The ability to lead and facilitate meetings within business and technical teams The ability to produce high quality supporting artefacts to assist the team in development of product features Outstanding team working and collaboration skills Closing Date: Wednesday 20th October 2021 Working for Vitality , you'll experience an exciting mix of creativity and innovation, within a framework of challenging objectives and a passion for delivering the best. If you feel you have the skills and experience to become our Digital Product Owner, thenplease click ' apply' today. Please note that to ensure the safety of our offices and employees, we require all new hires to be vaccinated for Covid-19. If your doctor has told you not to be vaccinated, please let us know during the application process so that an accommodation can be made. You can find more information about our commitment to ensuring office safety to reduce the risk of Covid-19 transmission by visiting the careers page on our company website.

Vitality, Product Actuarial Analyst - Vitality R&D, London, £Competitive + Bonus + Benefits We're the UK insurer and investment provider that rewards people for positive lifestyle choices. With 1.25m+ UK members and more than 25m globally, we're out to make the world a healthier, happier place. That applies as much to our people as it does to our members. So, as well as a highly competitive pay package, you'll enjoy: Free places to Vitality sponsored run events, online fitness classes and wellbeing workshops, competitions to win tickets to top-flight sporting events, health checks and access to our full range of partners and rewards. It's what we call offering shared value, because a healthy, happy team is good for us, good for our members and good for you. As our Product Actuarial Analyst, you'll get the benefits our members enjoy, including: - Our award-winning private Vitality Health insurance + wellness incentive programme - Access to The Vitality Programme - Apple Watch, Waitrose and Partners, Garmin, Amazon Prime, Champneys Spa days, Rakuten TV and half-price gym memberships to name a few! - Personal health fund + Life Assurance - Stakeholder Pension Plan with employer contribution - 25 days annual leave + Bank holidays + option to buy and sell 5 more - Flexible benefits package - Internal incentives, competitions, and awards - a chance to win football and sports tickets or even be in with a chance to have a holiday of a lifetime - A genuine opportunity to grow and establish a long-term career At Vitality, everything we do is driven by our core purpose, to make people healthier and to enhance and protect their lives. The Vitality Programme is based on simple intuition that if we can get people to bring about positive changes to their health there is benefit to them and us as an Insurer. This has become a business methodology that underpins everything that we do, impacting 1.5m lives. Working in the Vitality programme R&D team, our Product Actuarial Analyst would be responsible for conceiving and developing new benefit features and programme mechanisms that advance the impact of the Vitality programme by driving the research and product development process from concept through to digital and operational execution. Key responsibilities of our Product Actuarial Analyst will include: - Using strong analytical and actuarial skills to conceive and develop benefit features and programme mechanisms that are marketable, technically robust, and economically sound - Developing and deepening expertise in behavioural economics and health and wellness research - Collaborating and coordinating across actuarial, product, technical marketing, and clinical teams - Restructuring existing Vitality benefits to optimise programme investments, with a focus on driving engagement and maintaining the clinical credibility of the programme What we're looking for in our Product Actuarial Analyst: Essential - Strong analytical and problem-solving skills - Sophisticated written and verbal communication skills, for internal and external delivery - Desire to build strong relationships throughout the business - High level of attention to detail - Strong work ethic with focus on value added delivery - High degree of personal maturity and a natural capacity to self-reflect, learn and develop - The ability to handle change and navigate ambiguity - Complete alignment to Vitality values and core purpose - Experience and understanding of the Vitality product and the Shared-Value Insurance proposition - Excellent PowerPoint and Excel skills - An eagerness to learn and develop new skills and areas of expertise - Previous experience using SQL and other analytical tools such as R or Python would be preferable Desirable - A part qualified Actuary demonstrating good progress with their actuarial exams - Work experience - Extensive business and/or technical experience with a proven track record of innovation, entrepreneurship, delivery and performance Closing Date: Friday 27th August 2021 Working for Vitality , you will experience an exciting mix of creativity and innovation, within a framework of challenging objectives and a passion for delivering the best. Our people are chosen for their skills, knowledge, enthusiasm, and attitude but above all, their belief that anything can be achieved. If you feel you have the skills and experience to become our Product Actuarial Analyst, thenplease click ' apply' today.

Vitality, Senior Delivery Manager - VitalityCar, Bournemouth, £Competitive + Bonus + Benefits We're the UK insurer and investment provider that rewards people for positive lifestyle choices. With 1.25m+ UK members and more than 25m globally, we're out to make the world a healthier, happier place. That applies as much to our people as it does to our members...... click apply for full job details