About The Role Team - Information Security Working Pattern - Hybrid - 2 days per week in the either the Vitality Bournemouth or London office. Full time, 35 hours per week. We are happy to discuss flexible working! Top 3 skills needed for this role: IT risk & compliance expertise - strong knowledge of controls and regulatory frameworks Capacity planning & performance monitoring - forecasting, optimisation, and tool usage Stakeholder communication - translating technical risks and influencing decisions What this role is all about: As our IT Capacity and Risk Manager, you'll play a pivotal role in ensuring our technology environment remains robust, compliant, and future-ready. Lead cross-team efforts to embed risk management and capacity planning, advancing IT operations and strategic goals with excellence and compliance.This is a high-impact role where you'll translate complex technical risks into actionable business insights, maintain high-quality documentation, and act as a key bridge between Technology, Compliance, and Governance teams. You'll also ensure infrastructure capacity is aligned with business growth, enabling proactive planning and decision-making. Key Actions Capacity Planning & Performance Conduct capacity management activities across infrastructure and applications Forecast resource needs based on business growth and usage trends Ensure systems meet SLAs without over-provisioning Identify performance bottlenecks and underutilised resources Governance & Risk Management Design and assess IT controls (e.g., access, change, application, general IT controls) Conduct gap analyses against different frameworks such as ISO 27001 Maintain and enhance the IT risk register, tracking mitigation activities Manage root cause analysis for capacity-related incidents and implement preventive measures Stakeholder Engagement Collaborate with senior leaders, CIOs, and programme managers to align IT capacity with strategic initiatives Present risk assessments and capacity plans to leadership Promote risk-aware decision-making across technology teams Reporting & Analysis Produce insightful reports on capacity, performance, and trends Integrate capacity metrics into IT risk assessments and executive reporting Support internal and external audits, including evidence collection and walkthroughs Collaboration & Tool Management Work closely with IT operations, service delivery, and project teams Use tools like Dynatrace, SolarWinds, and custom dashboards to monitor and model capacity Support awareness and training initiatives around IT risk and control obligations What do you need to thrive? Strong analytical and documentation skills with a keen eye for detail Proven ability to manage multiple priorities and escalate emerging risks Experience translating technical risk into business-relevant messaging Deep understanding of IT controls and regulatory frameworks Familiarity with IT infrastructure (servers, cloud, storage, networks) Knowledge of ITIL, especially Capacity Management Proficiency in monitoring and reporting tools So, what's in it for you? Bonus Schemes - A bonus that regularly rewards you for your performance A pension of up to 12%- We will match your contributions up to 6% of your salary Our award-winning Vitality health insurance - With its own set of rewards and benefits Life Assurance - Four times annual salary These are just some of the many perks that we offer! To view the extensive range of benefits we offer, please visit our careers page. Fantastic Benefits. Exciting rewards. Great career opportunities! If you are successful in your application and join us at Vitality, this is our promise to you, we will: Help you to be the healthiest you've ever been. Create an environment that embraces you as you are and enables you to be your best self. Give you flexibility on how, where and when you work. Help you advance your career by playing you to your strengths. Give you a voice to help our business grow and make Vitality a great place to be. Give you the space to try, fail and learn. Provide a healthy balance of challenge and support. Recognise and reward you with a competitive salary and amazing benefits. Be there for you when you need us. Provide opportunities for you to be a force for good in society. We commit to all these things because we want you to feel that you belong, and are supported to be happy and healthy.About The CompanyWe're really excited to announce that we have recently been awarded "Top 10 Best Places To Work" in The Sunday Times Awards 2024!Vitality is a multi-award-winning UK insurance brand, here to make the world a healthier, happier place.We've been a purpose and values-driven business from day 1- long before it became fashionable. Our core purpose is to make people healthier and enhance protect their lives. Vitality pioneered shared-value insurance. We incentivise people to live healthier longer lives - they benefit, our business benefits, and society benefits. We're successful because we attract, develop, and retain the best people - and because we care. Ready to find out if we're the right fit for you? We can't wait. If we are fortunate in receiving a high volume of quality applications we may need to close this vacancy early. If you are interested, please submit your application as soon as possible.
17/10/2025
Full time
About The Role Team - Information Security Working Pattern - Hybrid - 2 days per week in the either the Vitality Bournemouth or London office. Full time, 35 hours per week. We are happy to discuss flexible working! Top 3 skills needed for this role: IT risk & compliance expertise - strong knowledge of controls and regulatory frameworks Capacity planning & performance monitoring - forecasting, optimisation, and tool usage Stakeholder communication - translating technical risks and influencing decisions What this role is all about: As our IT Capacity and Risk Manager, you'll play a pivotal role in ensuring our technology environment remains robust, compliant, and future-ready. Lead cross-team efforts to embed risk management and capacity planning, advancing IT operations and strategic goals with excellence and compliance.This is a high-impact role where you'll translate complex technical risks into actionable business insights, maintain high-quality documentation, and act as a key bridge between Technology, Compliance, and Governance teams. You'll also ensure infrastructure capacity is aligned with business growth, enabling proactive planning and decision-making. Key Actions Capacity Planning & Performance Conduct capacity management activities across infrastructure and applications Forecast resource needs based on business growth and usage trends Ensure systems meet SLAs without over-provisioning Identify performance bottlenecks and underutilised resources Governance & Risk Management Design and assess IT controls (e.g., access, change, application, general IT controls) Conduct gap analyses against different frameworks such as ISO 27001 Maintain and enhance the IT risk register, tracking mitigation activities Manage root cause analysis for capacity-related incidents and implement preventive measures Stakeholder Engagement Collaborate with senior leaders, CIOs, and programme managers to align IT capacity with strategic initiatives Present risk assessments and capacity plans to leadership Promote risk-aware decision-making across technology teams Reporting & Analysis Produce insightful reports on capacity, performance, and trends Integrate capacity metrics into IT risk assessments and executive reporting Support internal and external audits, including evidence collection and walkthroughs Collaboration & Tool Management Work closely with IT operations, service delivery, and project teams Use tools like Dynatrace, SolarWinds, and custom dashboards to monitor and model capacity Support awareness and training initiatives around IT risk and control obligations What do you need to thrive? Strong analytical and documentation skills with a keen eye for detail Proven ability to manage multiple priorities and escalate emerging risks Experience translating technical risk into business-relevant messaging Deep understanding of IT controls and regulatory frameworks Familiarity with IT infrastructure (servers, cloud, storage, networks) Knowledge of ITIL, especially Capacity Management Proficiency in monitoring and reporting tools So, what's in it for you? Bonus Schemes - A bonus that regularly rewards you for your performance A pension of up to 12%- We will match your contributions up to 6% of your salary Our award-winning Vitality health insurance - With its own set of rewards and benefits Life Assurance - Four times annual salary These are just some of the many perks that we offer! To view the extensive range of benefits we offer, please visit our careers page. Fantastic Benefits. Exciting rewards. Great career opportunities! If you are successful in your application and join us at Vitality, this is our promise to you, we will: Help you to be the healthiest you've ever been. Create an environment that embraces you as you are and enables you to be your best self. Give you flexibility on how, where and when you work. Help you advance your career by playing you to your strengths. Give you a voice to help our business grow and make Vitality a great place to be. Give you the space to try, fail and learn. Provide a healthy balance of challenge and support. Recognise and reward you with a competitive salary and amazing benefits. Be there for you when you need us. Provide opportunities for you to be a force for good in society. We commit to all these things because we want you to feel that you belong, and are supported to be happy and healthy.About The CompanyWe're really excited to announce that we have recently been awarded "Top 10 Best Places To Work" in The Sunday Times Awards 2024!Vitality is a multi-award-winning UK insurance brand, here to make the world a healthier, happier place.We've been a purpose and values-driven business from day 1- long before it became fashionable. Our core purpose is to make people healthier and enhance protect their lives. Vitality pioneered shared-value insurance. We incentivise people to live healthier longer lives - they benefit, our business benefits, and society benefits. We're successful because we attract, develop, and retain the best people - and because we care. Ready to find out if we're the right fit for you? We can't wait. If we are fortunate in receiving a high volume of quality applications we may need to close this vacancy early. If you are interested, please submit your application as soon as possible.
About The Role Team - Vitality Asia Working Pattern - Hybrid - 2 days per week in any Vitality Office. Full time, 37.5 hours per week. We are happy to discuss flexible working! Top 3 skills needed for this role: Enterprise Architecture & Technical Leadership Cross-Geography Collaboration & Stakeholder Management Health Insurance & Health-Tech Domain Expertise What this role is all about: This newly created position will connect Vitality Asia (VA) and Amplify Health (AH) with the technology expertise and innovation of Discovery (DSY) and Vitality UK (VUK). Acting as a bridge between business and technical teams across geographies, you'll ensure that intellectual property, platforms, and new developments are effectively transferred, adopted, and co-developed in a way that is structured, value-driven, and strategically aligned with AIA/AH objectives. While the role spans both health insurance and Vitality wellness systems, the primary focus will be on advancing health insurance systems to deliver meaningful impact at scale. Key Actions Technology Transfer & Governance Manage targeted, structured transfer of code, services, and assets from DSY/VUK to AH Maintain authoritative documentation covering functional scope, NFRs, design, architecture, code status, and alignment with AIA standards Ensure remediation backlogs are tracked and closed, with accountability clearly allocated Innovation Scouting & Sharing Actively monitor new features, R&D, and platform developments in VUK and DSY Provide early visibility to AH, evaluate applicability for Asian markets, and guide prioritization discussions Curate an Innovation Radar for AH leadership: upcoming platform releases, pilots, and opportunities for early adoption Joint Development & Collaboration Facilitation Lead the technical framing, design, and planning of joint development initiatives between AH and DSY/VUK Define architectural blueprints, integration designs, delivery models, and cost/pricing estimates Coordinate multi-party technical teams across VA, AH, VUK and DSY to deliver agreed outcomes, ensuring clarity of ownership and accountability Platform Evangelism & Adoption Champion the Vitality Technical Platform (VTP) for health assets: ensure AH/AIA fully understand its architecture, design principles, development methodologies, and benefits Promote adoption of VTP as the foundation for wellness and health solutions in Asia Translate the platform's value into tangible business benefits for AH and AIA markets (faster delivery, lower cost, reusability, consistency) What do you need to thrive? Significant experience in enterprise software engineering/architecture Proven track record leading multi-geography, multi-vendor technical collaborations Deep understanding of cloud SaaS architectures and insurance/health-tech domains Hands-on technical credibility (Java, Kafka, AWS) combined with executive presence and negotiation skills Demonstrable expertise in the use of appropriate tools/technologies for the design, development, build, testing & deployment of a wide range of applications Health insurance systems experience So, what's in it for you? Bonus Schemes - A bonus that regularly rewards you for your performance A pension of up to 12%- We will match your contributions up to 6% of your salary Our award-winning Vitality health insurance - With its own set of rewards and benefits Life Assurance - Four times annual salary These are just some of the many perks that we offer! To view the extensive range of benefits we offer, please visit our careers page. Fantastic Benefits. Exciting rewards. Great career opportunities! If you are successful in your application and join us at Vitality, this is our promise to you, w e will: Help you to be the healthiest you've ever been. Create an environment that embraces you as you are and enables you to be your best self. Give you flexibility on how, where and when you work. Help you advance your career by playing you to your strengths. Give you a voice to help our business grow and make Vitality a great place to be. Give you the space to try, fail and learn. Provide a healthy balance of challenge and support. Recognise and reward you with a competitive salary and amazing benefits. Be there for you when you need us. Provide opportunities for you to be a force for good in society. We commit to all these things because we want you to feel that you belong, and are supported to be happy and healthy. About The Company We're really excited to announce that we have recently been awarded "Top 10 Best Places To Work" in The Sunday Times Awards 2024!Vitality is a multi-award-winning UK insurance brand, here to make the world a healthier, happier place. Diversity & Inclusion At Vitality, we're committed to diversity and inclusion because it's good for our employees, for our business, and for society. We welcome applications from individuals of all backgrounds, experiences, and perspectives. Vitality's approach to sustainability Vitality is a business that drives positive change. We reward people for making and sustaining healthier choices. But healthy people also need a healthy environment. To learn more please visit our Careers page. If we are fortunate in receiving a high volume of quality applications we may need to close this vacancy early.
17/10/2025
Full time
About The Role Team - Vitality Asia Working Pattern - Hybrid - 2 days per week in any Vitality Office. Full time, 37.5 hours per week. We are happy to discuss flexible working! Top 3 skills needed for this role: Enterprise Architecture & Technical Leadership Cross-Geography Collaboration & Stakeholder Management Health Insurance & Health-Tech Domain Expertise What this role is all about: This newly created position will connect Vitality Asia (VA) and Amplify Health (AH) with the technology expertise and innovation of Discovery (DSY) and Vitality UK (VUK). Acting as a bridge between business and technical teams across geographies, you'll ensure that intellectual property, platforms, and new developments are effectively transferred, adopted, and co-developed in a way that is structured, value-driven, and strategically aligned with AIA/AH objectives. While the role spans both health insurance and Vitality wellness systems, the primary focus will be on advancing health insurance systems to deliver meaningful impact at scale. Key Actions Technology Transfer & Governance Manage targeted, structured transfer of code, services, and assets from DSY/VUK to AH Maintain authoritative documentation covering functional scope, NFRs, design, architecture, code status, and alignment with AIA standards Ensure remediation backlogs are tracked and closed, with accountability clearly allocated Innovation Scouting & Sharing Actively monitor new features, R&D, and platform developments in VUK and DSY Provide early visibility to AH, evaluate applicability for Asian markets, and guide prioritization discussions Curate an Innovation Radar for AH leadership: upcoming platform releases, pilots, and opportunities for early adoption Joint Development & Collaboration Facilitation Lead the technical framing, design, and planning of joint development initiatives between AH and DSY/VUK Define architectural blueprints, integration designs, delivery models, and cost/pricing estimates Coordinate multi-party technical teams across VA, AH, VUK and DSY to deliver agreed outcomes, ensuring clarity of ownership and accountability Platform Evangelism & Adoption Champion the Vitality Technical Platform (VTP) for health assets: ensure AH/AIA fully understand its architecture, design principles, development methodologies, and benefits Promote adoption of VTP as the foundation for wellness and health solutions in Asia Translate the platform's value into tangible business benefits for AH and AIA markets (faster delivery, lower cost, reusability, consistency) What do you need to thrive? Significant experience in enterprise software engineering/architecture Proven track record leading multi-geography, multi-vendor technical collaborations Deep understanding of cloud SaaS architectures and insurance/health-tech domains Hands-on technical credibility (Java, Kafka, AWS) combined with executive presence and negotiation skills Demonstrable expertise in the use of appropriate tools/technologies for the design, development, build, testing & deployment of a wide range of applications Health insurance systems experience So, what's in it for you? Bonus Schemes - A bonus that regularly rewards you for your performance A pension of up to 12%- We will match your contributions up to 6% of your salary Our award-winning Vitality health insurance - With its own set of rewards and benefits Life Assurance - Four times annual salary These are just some of the many perks that we offer! To view the extensive range of benefits we offer, please visit our careers page. Fantastic Benefits. Exciting rewards. Great career opportunities! If you are successful in your application and join us at Vitality, this is our promise to you, w e will: Help you to be the healthiest you've ever been. Create an environment that embraces you as you are and enables you to be your best self. Give you flexibility on how, where and when you work. Help you advance your career by playing you to your strengths. Give you a voice to help our business grow and make Vitality a great place to be. Give you the space to try, fail and learn. Provide a healthy balance of challenge and support. Recognise and reward you with a competitive salary and amazing benefits. Be there for you when you need us. Provide opportunities for you to be a force for good in society. We commit to all these things because we want you to feel that you belong, and are supported to be happy and healthy. About The Company We're really excited to announce that we have recently been awarded "Top 10 Best Places To Work" in The Sunday Times Awards 2024!Vitality is a multi-award-winning UK insurance brand, here to make the world a healthier, happier place. Diversity & Inclusion At Vitality, we're committed to diversity and inclusion because it's good for our employees, for our business, and for society. We welcome applications from individuals of all backgrounds, experiences, and perspectives. Vitality's approach to sustainability Vitality is a business that drives positive change. We reward people for making and sustaining healthier choices. But healthy people also need a healthy environment. To learn more please visit our Careers page. If we are fortunate in receiving a high volume of quality applications we may need to close this vacancy early.
About The Role Team - Technology Enablement Working Pattern - Hybrid - 2 days per week in the Vitality Bournemouth Office. Full time, 35 hours per week. We are happy to discuss flexible working! Top 3 skills needed for this role: Microsoft Copilot & Power Platform Expertise Excellent communication skills to translate technical concepts into business value Strong understanding of Microsoft 365 security, data governance, and responsible AI principles What this role is all about: Sitting at the intersection of innovation and enablement, this role is all about unlocking the full potential of Microsoft Copilot across the organisation. Embedded within the AI Enablement team, you'll work closely with business units to accelerate adoption, align strategy, and deliver real, measurable impact.You'll design and optimise intelligent workflows using Copilot and Power Automate, streamline agentic processes, and embed AI into everyday operations. From hands-on support and training to promoting best practices, you'll ensure Copilot isn't just used, it's embraced.Partnering with AI Enablement Consultants and Agent Developers, you'll help shape a smarter, more efficient digital workplace and foster a culture of continuous improvement and innovation. Key Actions Copilot Rollout & Power Platform: Lead the deployment of Microsoft Copilot across M365 apps, ensuring secure, scalable implementation. Extend capabilities with Power Automate, Power BI, and more Agent Development: Build, test, and launch Copilot agents in Copilot Studio, aligned to business needs System Integration: Connect Copilot with key platforms like SharePoint and Salesforce for seamless experiences Governance & Licensing: Manage licensing, monitor usage and costs, and uphold responsible AI practices Technical Support: Troubleshoot issues, escalate to Microsoft when needed, and document best practices Prompt Engineering: Design effective prompts using frameworks like GCSE to optimise Copilot performance Training & Adoption: Deliver training, onboarding, and workshops to accelerate AI adoption Monitoring & Optimisation: Track usage and feedback to drive continuous improvement and business value Stakeholder Engagement: Act as the go-to advisor on Copilot capabilities, limitations, and opportunities Knowledge Sharing: Maintain clear documentation and share insights across teams What do you need to thrive? Deep understanding of Copilot across Word, Excel, Outlook, Teams, SharePoint Experience building, publishing, and managing agents Proficiency in Power Automate, Power BI, and Power Apps for workflow integration Clear, concise communicator, able to explain technical concepts to non-technical audiences Experience managing several ongoing projects or initiatives at the same time Familiarity with Azure services, especially Azure OpenAI and Logic Apps So, what's in it for you? Bonus Schemes - A bonus that regularly rewards you for your performance A pension of up to 12%- We will match your contributions up to 6% of your salary Our award-winning Vitality health insurance - With its own set of rewards and benefits Life Assurance - Four times annual salary These are just some of the many perks that we offer! To view the extensive range of benefits we offer, please visit our careers page. Fantastic Benefits. Exciting rewards. Great career opportunities! If you are successful in your application and join us at Vitality, this is our promise to you, w e will: Help you to be the healthiest you've ever been. Create an environment that embraces you as you are and enables you to be your best self. Give you flexibility on how, where and when you work. Help you advance your career by playing you to your strengths. Give you a voice to help our business grow and make Vitality a great place to be. Give you the space to try, fail and learn. Provide a healthy balance of challenge and support. Recognise and reward you with a competitive salary and amazing benefits. Be there for you when you need us. Provide opportunities for you to be a force for good in society. We commit to all these things because we want you to feel that you belong, and are supported to be happy and healthy. About The Company We're really excited to announce that we have recently been awarded "Top 10 Best Places To Work" in The Sunday Times Awards 2024! Diversity & Inclusion At Vitality, we're committed to diversity and inclusion because it's good for our employees, for our business, and for society. We welcome applications from individuals of all backgrounds, experiences, and perspectives. Vitality's approach to sustainability Vitality is a business that drives positive change. We reward people for making and sustaining healthier choices. But healthy people also need a healthy environment. To learn more please visit our Careers page. If we are fortunate in receiving a high volume of quality applications we may need to close this vacancy early. If you are interested, please submit your application as soon as possible.
17/10/2025
Full time
About The Role Team - Technology Enablement Working Pattern - Hybrid - 2 days per week in the Vitality Bournemouth Office. Full time, 35 hours per week. We are happy to discuss flexible working! Top 3 skills needed for this role: Microsoft Copilot & Power Platform Expertise Excellent communication skills to translate technical concepts into business value Strong understanding of Microsoft 365 security, data governance, and responsible AI principles What this role is all about: Sitting at the intersection of innovation and enablement, this role is all about unlocking the full potential of Microsoft Copilot across the organisation. Embedded within the AI Enablement team, you'll work closely with business units to accelerate adoption, align strategy, and deliver real, measurable impact.You'll design and optimise intelligent workflows using Copilot and Power Automate, streamline agentic processes, and embed AI into everyday operations. From hands-on support and training to promoting best practices, you'll ensure Copilot isn't just used, it's embraced.Partnering with AI Enablement Consultants and Agent Developers, you'll help shape a smarter, more efficient digital workplace and foster a culture of continuous improvement and innovation. Key Actions Copilot Rollout & Power Platform: Lead the deployment of Microsoft Copilot across M365 apps, ensuring secure, scalable implementation. Extend capabilities with Power Automate, Power BI, and more Agent Development: Build, test, and launch Copilot agents in Copilot Studio, aligned to business needs System Integration: Connect Copilot with key platforms like SharePoint and Salesforce for seamless experiences Governance & Licensing: Manage licensing, monitor usage and costs, and uphold responsible AI practices Technical Support: Troubleshoot issues, escalate to Microsoft when needed, and document best practices Prompt Engineering: Design effective prompts using frameworks like GCSE to optimise Copilot performance Training & Adoption: Deliver training, onboarding, and workshops to accelerate AI adoption Monitoring & Optimisation: Track usage and feedback to drive continuous improvement and business value Stakeholder Engagement: Act as the go-to advisor on Copilot capabilities, limitations, and opportunities Knowledge Sharing: Maintain clear documentation and share insights across teams What do you need to thrive? Deep understanding of Copilot across Word, Excel, Outlook, Teams, SharePoint Experience building, publishing, and managing agents Proficiency in Power Automate, Power BI, and Power Apps for workflow integration Clear, concise communicator, able to explain technical concepts to non-technical audiences Experience managing several ongoing projects or initiatives at the same time Familiarity with Azure services, especially Azure OpenAI and Logic Apps So, what's in it for you? Bonus Schemes - A bonus that regularly rewards you for your performance A pension of up to 12%- We will match your contributions up to 6% of your salary Our award-winning Vitality health insurance - With its own set of rewards and benefits Life Assurance - Four times annual salary These are just some of the many perks that we offer! To view the extensive range of benefits we offer, please visit our careers page. Fantastic Benefits. Exciting rewards. Great career opportunities! If you are successful in your application and join us at Vitality, this is our promise to you, w e will: Help you to be the healthiest you've ever been. Create an environment that embraces you as you are and enables you to be your best self. Give you flexibility on how, where and when you work. Help you advance your career by playing you to your strengths. Give you a voice to help our business grow and make Vitality a great place to be. Give you the space to try, fail and learn. Provide a healthy balance of challenge and support. Recognise and reward you with a competitive salary and amazing benefits. Be there for you when you need us. Provide opportunities for you to be a force for good in society. We commit to all these things because we want you to feel that you belong, and are supported to be happy and healthy. About The Company We're really excited to announce that we have recently been awarded "Top 10 Best Places To Work" in The Sunday Times Awards 2024! Diversity & Inclusion At Vitality, we're committed to diversity and inclusion because it's good for our employees, for our business, and for society. We welcome applications from individuals of all backgrounds, experiences, and perspectives. Vitality's approach to sustainability Vitality is a business that drives positive change. We reward people for making and sustaining healthier choices. But healthy people also need a healthy environment. To learn more please visit our Careers page. If we are fortunate in receiving a high volume of quality applications we may need to close this vacancy early. If you are interested, please submit your application as soon as possible.
Team - Technology Enablement Working Pattern - Hybrid - 2 days per week in the Vitality Bournemouth Office. Full time, 35 hours per week. We are happy to discuss flexible working! Top 3 skills needed for this role: Experience building and deploying AI agents using platforms like Microsoft Copilot, Google, and Salesforce Skilled in API integration and workflow orchestration across enterprise systems Excellent cross-team communicator, able to collaborate effectively and translate technical concepts for diverse stakeholders What this role is all about: As an AI Agent Developer, you'll be at the heart of our AI transformation. You will design and deploy intelligent agents that automate and enhance business processes across the organisation. Embedded within the AI Enablement team, you'll work closely with business units to deliver scalable solutions using platforms like Microsoft Copilot, Google, Salesforce, and Adobe, driving measurable value and strategic alignment.You'll champion best practices, support adoption, and embed AI into everyday operations, collaborating across IT, operations, and customer service to turn business needs into smart, efficient solutions. This role is key to unlocking the full potential of AI, fostering innovation, and enabling smarter ways of working. Key Actions Intelligent System Design: Build and deploy AI agents using platforms like Microsoft Copilot, Google, Salesforce, and crafting smart, scalable solutions that transform how we work Seamless Integration & Orchestration: Connect agents to the tools, data, and services they need to operate autonomously. Use APIs, databases, and enterprise platforms like Azure OpenAI and Microsoft Purview to ensure secure, end-to-end task execution Autonomous Decision-Making: Engineer agents with advanced reasoning and planning capabilities, empowering them to act independently, escalate when needed, and stay aligned with user intent and policy Reliability & Observability: Instrument agents with robust monitoring, logging, and metrics to ensure transparency, control, and performance in production environments Scalable Deployment : Package and deploy agents across environments with a focus on speed, security, and cost-efficiency, ensuring they perform under real-world conditions Continuous Improvement: Diagnose and fix multi-step workflow issues, iterate on prompts and logic, and evolve agents based on real-time feedback to boost accuracy and user experience Ethical AI & Compliance: Embed safeguards and governance to ensure agents operate responsibly, meeting data privacy, regulatory, and ethical standards with full auditability Enablement & Adoption: Partner with AI Enablement Consultants to deliver training, workshops, and support, driving adoption and embedding AI into everyday business operations What do you need to thrive? Hands-on experience building and managing AI agents, with strong Python skills and familiarity with key AI frameworks Solid understanding of LLM behaviour and prompt engineering, with the ability to design agents that act autonomously within defined boundaries Proven ability to integrate APIs and orchestrate workflows that connect agents to enterprise tools and data Skilled in translating business processes into scalable agent logic that delivers real-world impact Strong communicator, able to simplify complex technical concepts for diverse audiences Comfortable managing multiple initiatives and collaborating across teams to co-create solutions Familiarity with Azure services, especially Azure OpenAI and Logic Apps, is a plus So, what's in it for you? Bonus Schemes - A bonus that regularly rewards you for your performance A pension of up to 12%- We will match your contributions up to 6% of your salary Our award-winning Vitality health insurance - With its own set of rewards and benefits Life Assurance - Four times annual salary These are just some of the many perks that we offer! To view the extensive range of benefits we offer, please visit our careers page. Fantastic Benefits. Exciting rewards. Great career opportunities! If you are successful in your application and join us at Vitality, this is our promise to you, w e will: Help you to be the healthiest you've ever been. Create an environment that embraces you as you are and enables you to be your best self. Give you flexibility on how, where and when you work. Help you advance your career by playing you to your strengths. Give you a voice to help our business grow and make Vitality a great place to be. Give you the space to try, fail and learn. Provide a healthy balance of challenge and support. Recognise and reward you with a competitive salary and amazing benefits. Be there for you when you need us. Provide opportunities for you to be a force for good in society. We commit to all these things because we want you to feel that you belong, and are supported to be happy and healthy. Diversity & Inclusion At Vitality, we're committed to diversity and inclusion because it's good for our employees, for our business, and for society. We welcome applications from individuals of all backgrounds, experiences, and perspectives. Vitality's approach to sustainability Vitality is a business that drives positive change. We reward people for making and sustaining healthier choices. But healthy people also need a healthy environment. To learn more please visit our Careers page. If we are fortunate in receiving a high volume of quality applications we may need to close this vacancy early.
17/10/2025
Full time
Team - Technology Enablement Working Pattern - Hybrid - 2 days per week in the Vitality Bournemouth Office. Full time, 35 hours per week. We are happy to discuss flexible working! Top 3 skills needed for this role: Experience building and deploying AI agents using platforms like Microsoft Copilot, Google, and Salesforce Skilled in API integration and workflow orchestration across enterprise systems Excellent cross-team communicator, able to collaborate effectively and translate technical concepts for diverse stakeholders What this role is all about: As an AI Agent Developer, you'll be at the heart of our AI transformation. You will design and deploy intelligent agents that automate and enhance business processes across the organisation. Embedded within the AI Enablement team, you'll work closely with business units to deliver scalable solutions using platforms like Microsoft Copilot, Google, Salesforce, and Adobe, driving measurable value and strategic alignment.You'll champion best practices, support adoption, and embed AI into everyday operations, collaborating across IT, operations, and customer service to turn business needs into smart, efficient solutions. This role is key to unlocking the full potential of AI, fostering innovation, and enabling smarter ways of working. Key Actions Intelligent System Design: Build and deploy AI agents using platforms like Microsoft Copilot, Google, Salesforce, and crafting smart, scalable solutions that transform how we work Seamless Integration & Orchestration: Connect agents to the tools, data, and services they need to operate autonomously. Use APIs, databases, and enterprise platforms like Azure OpenAI and Microsoft Purview to ensure secure, end-to-end task execution Autonomous Decision-Making: Engineer agents with advanced reasoning and planning capabilities, empowering them to act independently, escalate when needed, and stay aligned with user intent and policy Reliability & Observability: Instrument agents with robust monitoring, logging, and metrics to ensure transparency, control, and performance in production environments Scalable Deployment : Package and deploy agents across environments with a focus on speed, security, and cost-efficiency, ensuring they perform under real-world conditions Continuous Improvement: Diagnose and fix multi-step workflow issues, iterate on prompts and logic, and evolve agents based on real-time feedback to boost accuracy and user experience Ethical AI & Compliance: Embed safeguards and governance to ensure agents operate responsibly, meeting data privacy, regulatory, and ethical standards with full auditability Enablement & Adoption: Partner with AI Enablement Consultants to deliver training, workshops, and support, driving adoption and embedding AI into everyday business operations What do you need to thrive? Hands-on experience building and managing AI agents, with strong Python skills and familiarity with key AI frameworks Solid understanding of LLM behaviour and prompt engineering, with the ability to design agents that act autonomously within defined boundaries Proven ability to integrate APIs and orchestrate workflows that connect agents to enterprise tools and data Skilled in translating business processes into scalable agent logic that delivers real-world impact Strong communicator, able to simplify complex technical concepts for diverse audiences Comfortable managing multiple initiatives and collaborating across teams to co-create solutions Familiarity with Azure services, especially Azure OpenAI and Logic Apps, is a plus So, what's in it for you? Bonus Schemes - A bonus that regularly rewards you for your performance A pension of up to 12%- We will match your contributions up to 6% of your salary Our award-winning Vitality health insurance - With its own set of rewards and benefits Life Assurance - Four times annual salary These are just some of the many perks that we offer! To view the extensive range of benefits we offer, please visit our careers page. Fantastic Benefits. Exciting rewards. Great career opportunities! If you are successful in your application and join us at Vitality, this is our promise to you, w e will: Help you to be the healthiest you've ever been. Create an environment that embraces you as you are and enables you to be your best self. Give you flexibility on how, where and when you work. Help you advance your career by playing you to your strengths. Give you a voice to help our business grow and make Vitality a great place to be. Give you the space to try, fail and learn. Provide a healthy balance of challenge and support. Recognise and reward you with a competitive salary and amazing benefits. Be there for you when you need us. Provide opportunities for you to be a force for good in society. We commit to all these things because we want you to feel that you belong, and are supported to be happy and healthy. Diversity & Inclusion At Vitality, we're committed to diversity and inclusion because it's good for our employees, for our business, and for society. We welcome applications from individuals of all backgrounds, experiences, and perspectives. Vitality's approach to sustainability Vitality is a business that drives positive change. We reward people for making and sustaining healthier choices. But healthy people also need a healthy environment. To learn more please visit our Careers page. If we are fortunate in receiving a high volume of quality applications we may need to close this vacancy early.
About The Role Team - Technology Enablement Working Pattern - Hybrid - 2 days per week in the Vitality Bournemouth Office. Full time, 35 hours per week. We are happy to discuss flexible working! Top 3 skills needed for this role: AI & Automation Knowledge: Understand AI concepts, tools, and platforms to identify and deliver impactful solutions Deliver clear, engaging training and communicate complex ideas in simple terms Build strong relationships and influence stakeholders at all levels to drive adoption What this role is all about: The AI Enablement Consultant drives organisation-wide AI adoption, ensuring solutions deliver measurable value and align with strategic goals. Acting as a bridge between business units and the AI Enablement team, this role identifies high-impact opportunities, shapes initiatives from concept to implementation, and embeds best practices for sustainable success. By promoting governance, enabling training, and providing hands-on support, the consultant helps integrate AI into everyday operations. This will unlock efficiency, innovation, and smarter ways of working in collaboration with Agent Developers and Copilot Specialists. Key Actions Identify & Deliver AI Solutions: Work with business teams to uncover AI opportunities, shape strategic use cases, and guide them from concept to production, ensuring readiness, adoption, and measurable value Enable Adoption & Best Practices: Design engaging training, promote consistent standards in usability, governance, and risk management, and embed AI into everyday operations Collaborate & Innovate: Partner across IT, marketing, customer service, and more to align initiatives, scale solutions, and drive creative applications of AI that enhance business outcomes Monitor & Improve: Track adoption, costs, and benefits while fostering continuous improvement and innovation in AI performance Provide Expertise & Share Knowledge: Offer technical guidance on AI platforms, troubleshoot issues, and actively share insights to shape the organisation's AI strategy Engage Stakeholders & Lead Change: Build support for AI initiatives and manage change to ensure smooth, successful implementation General Responsibilities: Adhere to the Code of Conduct and comply with all regulatory and training requirements What do you need to thrive? Strong problem-solving skills with the ability to investigate issues, think logically, and analyse information effectively Clear and confident communicator, able to convey ideas effectively to a range of audiences Experience managing several ongoing projects or initiatives at the same time Ability to adjust quickly and effectively when circumstances or priorities change Familiarity with training approaches and experience collaborating with training teams to support platform-related learning Proven experience managing stakeholders at different levels Educated to degree level in a technology related subject, or evidence equivalent experience Proactive in developing your own knowledge and skills, with a willingness to learn and grow independently So, what's in it for you? Bonus Schemes - A bonus that regularly rewards you for your performance A pension of up to 12%- We will match your contributions up to 6% of your salary Our award-winning Vitality health insurance - With its own set of rewards and benefits Life Assurance - Four times annual salary These are just some of the many perks that we offer! To view the extensive range of benefits we offer, please visit our careers page. Fantastic Benefits. Exciting rewards. Great career opportunities! If you are successful in your application and join us at Vitality, this is our promise to you, w e will: Help you to be the healthiest you've ever been. Create an environment that embraces you as you are and enables you to be your best self. Give you flexibility on how, where and when you work. Help you advance your career by playing you to your strengths. Give you a voice to help our business grow and make Vitality a great place to be. Give you the space to try, fail and learn. Provide a healthy balance of challenge and support. Recognise and reward you with a competitive salary and amazing benefits. Be there for you when you need us. Provide opportunities for you to be a force for good in society. We commit to all these things because we want you to feel that you belong, and are supported to be happy and healthy. About The Company We're really excited to announce that we have recently been awarded "Top 10 Best Places To Work" in The Sunday Times Awards 2024! Diversity & Inclusion At Vitality, we're committed to diversity and inclusion because it's good for our employees, for our business, and for society. We welcome applications from individuals of all backgrounds, experiences, and perspectives. Vitality's approach to sustainability Vitality is a business that drives positive change. We reward people for making and sustaining healthier choices. But healthy people also need a healthy environment. To learn more please visit our Careers page. If we are fortunate in receiving a high volume of quality applications we may need to close this vacancy early.
17/10/2025
Full time
About The Role Team - Technology Enablement Working Pattern - Hybrid - 2 days per week in the Vitality Bournemouth Office. Full time, 35 hours per week. We are happy to discuss flexible working! Top 3 skills needed for this role: AI & Automation Knowledge: Understand AI concepts, tools, and platforms to identify and deliver impactful solutions Deliver clear, engaging training and communicate complex ideas in simple terms Build strong relationships and influence stakeholders at all levels to drive adoption What this role is all about: The AI Enablement Consultant drives organisation-wide AI adoption, ensuring solutions deliver measurable value and align with strategic goals. Acting as a bridge between business units and the AI Enablement team, this role identifies high-impact opportunities, shapes initiatives from concept to implementation, and embeds best practices for sustainable success. By promoting governance, enabling training, and providing hands-on support, the consultant helps integrate AI into everyday operations. This will unlock efficiency, innovation, and smarter ways of working in collaboration with Agent Developers and Copilot Specialists. Key Actions Identify & Deliver AI Solutions: Work with business teams to uncover AI opportunities, shape strategic use cases, and guide them from concept to production, ensuring readiness, adoption, and measurable value Enable Adoption & Best Practices: Design engaging training, promote consistent standards in usability, governance, and risk management, and embed AI into everyday operations Collaborate & Innovate: Partner across IT, marketing, customer service, and more to align initiatives, scale solutions, and drive creative applications of AI that enhance business outcomes Monitor & Improve: Track adoption, costs, and benefits while fostering continuous improvement and innovation in AI performance Provide Expertise & Share Knowledge: Offer technical guidance on AI platforms, troubleshoot issues, and actively share insights to shape the organisation's AI strategy Engage Stakeholders & Lead Change: Build support for AI initiatives and manage change to ensure smooth, successful implementation General Responsibilities: Adhere to the Code of Conduct and comply with all regulatory and training requirements What do you need to thrive? Strong problem-solving skills with the ability to investigate issues, think logically, and analyse information effectively Clear and confident communicator, able to convey ideas effectively to a range of audiences Experience managing several ongoing projects or initiatives at the same time Ability to adjust quickly and effectively when circumstances or priorities change Familiarity with training approaches and experience collaborating with training teams to support platform-related learning Proven experience managing stakeholders at different levels Educated to degree level in a technology related subject, or evidence equivalent experience Proactive in developing your own knowledge and skills, with a willingness to learn and grow independently So, what's in it for you? Bonus Schemes - A bonus that regularly rewards you for your performance A pension of up to 12%- We will match your contributions up to 6% of your salary Our award-winning Vitality health insurance - With its own set of rewards and benefits Life Assurance - Four times annual salary These are just some of the many perks that we offer! To view the extensive range of benefits we offer, please visit our careers page. Fantastic Benefits. Exciting rewards. Great career opportunities! If you are successful in your application and join us at Vitality, this is our promise to you, w e will: Help you to be the healthiest you've ever been. Create an environment that embraces you as you are and enables you to be your best self. Give you flexibility on how, where and when you work. Help you advance your career by playing you to your strengths. Give you a voice to help our business grow and make Vitality a great place to be. Give you the space to try, fail and learn. Provide a healthy balance of challenge and support. Recognise and reward you with a competitive salary and amazing benefits. Be there for you when you need us. Provide opportunities for you to be a force for good in society. We commit to all these things because we want you to feel that you belong, and are supported to be happy and healthy. About The Company We're really excited to announce that we have recently been awarded "Top 10 Best Places To Work" in The Sunday Times Awards 2024! Diversity & Inclusion At Vitality, we're committed to diversity and inclusion because it's good for our employees, for our business, and for society. We welcome applications from individuals of all backgrounds, experiences, and perspectives. Vitality's approach to sustainability Vitality is a business that drives positive change. We reward people for making and sustaining healthier choices. But healthy people also need a healthy environment. To learn more please visit our Careers page. If we are fortunate in receiving a high volume of quality applications we may need to close this vacancy early.
Vitality, Real-Time Analyst, Bournemouth/Stockport, £Competitive + Bonus + Benefits We're the UK insurer and investment provider that rewards people for positive lifestyle choices. With 1.4m UK members and more than 25m globally, we're out to make the world a healthier, happier place. That applies as much to our people as it does to our members. So, as well as a highly competitive pay package, you'll enjoy: Free places to Vitality sponsored run events, online fitness classes and wellbeing workshops, competitions to win tickets to top-flight sporting events, health checks, and access to our full range of partners and rewards. It's what we call offering shared value because a healthy, happy team is good for us, good for our members, and good for you. As our Real-Time Analyst, you'll get the benefits our members enjoy, including: Our award-winning private Vitality Health insurance + wellness incentive programme Access to The Vitality Programme - Apple Watch, Waitrose and Partners, Garmin, Amazon Prime, Champneys Spa days, Rakuten TV, and half-price gym memberships to name a few! Personal health fund + Life Assurance Stakeholder Pension Plan with employer contribution 25 days annual leave + Bank holidays + option to buy and sell 5 more Flexible benefits package Internal incentives, competitions, and awards - a chance to win football and sports tickets or even be in with a chance to have a holiday of a lifetime A genuine opportunity to grow and establish a long-term career As our Real-Time Analyst, you will be pivotal in the continued success of Vitality business and as such requires an analytical individual who monitors all issues that impact service levels and take actions to resolve or reduce the impact. You'll be required to advise senior leaders and directors within the business and provide insight on contact drivers/trends when required and will provide a high degree of autonomy. This is a great opportunity to work in a multi-channel team. Key responsibilities of our Real-Time Analyst include: Conducting real-time monitoring of queues and skill sets, regardless of the location, and identifying intra-day trends Re-running and re-forecasting Intraday staffing requirements based on actual shrinkage Developing and maintaining real-time models providing recommendations for improvement to meet business and customer demand Ensuring resources are utilised to meet call volume demands; monitoring work queues to identify issues and collaborate with Operations Facilitating prior day root cause analysis and developing a plan to ensure SLAs are met Being responsible for real-time decision making, ensuring service level objectives are achieved Undertaking analysis of the days performance vs. planned performance In the event of service disruption, being responsible for contingency plans that will deliver customer service by leveraging resources in unaffected call centre sites Performing real-time schedule maintenance in workforce management software Working closely with Operations to improve overall schedule efficiency What we are looking for in our ideal Real-Time Analyst: Previous experience in real-time analysis within a contact centre environment A high degree of ability to analyse data, using the data to drive decision making and implement effective resolutions Highly self-motivated with good problem-solving skills, a mature attitude and a willingness to assume responsibility Excellent MS office application knowledge including Excel & Access Experience handling large data sources A logical and analytical thinker that can quickly evaluate information and identify key issues Proven ability to make decisions effectively A team player who is able to work independently Closing Date: Wednesday 20th October 2021 Working for Vitality , you'll experience an exciting mix of creativity and innovation, within a framework of challenging objectives and a passion for delivering the best. If you feel you have the skills and experience to become our Real-Time Analyst, thenplease click ' apply' today. Please note that to ensure the safety of our offices and employees, we require all new hires to be vaccinated for Covid-19. If your doctor has told you not to be vaccinated, please let us know during the application process so that an accommodation can be made. You can find more information about our commitment to ensuring office safety to reduce the risk of Covid-19 transmission by visiting the careers page on our company website.
07/10/2021
Full time
Vitality, Real-Time Analyst, Bournemouth/Stockport, £Competitive + Bonus + Benefits We're the UK insurer and investment provider that rewards people for positive lifestyle choices. With 1.4m UK members and more than 25m globally, we're out to make the world a healthier, happier place. That applies as much to our people as it does to our members. So, as well as a highly competitive pay package, you'll enjoy: Free places to Vitality sponsored run events, online fitness classes and wellbeing workshops, competitions to win tickets to top-flight sporting events, health checks, and access to our full range of partners and rewards. It's what we call offering shared value because a healthy, happy team is good for us, good for our members, and good for you. As our Real-Time Analyst, you'll get the benefits our members enjoy, including: Our award-winning private Vitality Health insurance + wellness incentive programme Access to The Vitality Programme - Apple Watch, Waitrose and Partners, Garmin, Amazon Prime, Champneys Spa days, Rakuten TV, and half-price gym memberships to name a few! Personal health fund + Life Assurance Stakeholder Pension Plan with employer contribution 25 days annual leave + Bank holidays + option to buy and sell 5 more Flexible benefits package Internal incentives, competitions, and awards - a chance to win football and sports tickets or even be in with a chance to have a holiday of a lifetime A genuine opportunity to grow and establish a long-term career As our Real-Time Analyst, you will be pivotal in the continued success of Vitality business and as such requires an analytical individual who monitors all issues that impact service levels and take actions to resolve or reduce the impact. You'll be required to advise senior leaders and directors within the business and provide insight on contact drivers/trends when required and will provide a high degree of autonomy. This is a great opportunity to work in a multi-channel team. Key responsibilities of our Real-Time Analyst include: Conducting real-time monitoring of queues and skill sets, regardless of the location, and identifying intra-day trends Re-running and re-forecasting Intraday staffing requirements based on actual shrinkage Developing and maintaining real-time models providing recommendations for improvement to meet business and customer demand Ensuring resources are utilised to meet call volume demands; monitoring work queues to identify issues and collaborate with Operations Facilitating prior day root cause analysis and developing a plan to ensure SLAs are met Being responsible for real-time decision making, ensuring service level objectives are achieved Undertaking analysis of the days performance vs. planned performance In the event of service disruption, being responsible for contingency plans that will deliver customer service by leveraging resources in unaffected call centre sites Performing real-time schedule maintenance in workforce management software Working closely with Operations to improve overall schedule efficiency What we are looking for in our ideal Real-Time Analyst: Previous experience in real-time analysis within a contact centre environment A high degree of ability to analyse data, using the data to drive decision making and implement effective resolutions Highly self-motivated with good problem-solving skills, a mature attitude and a willingness to assume responsibility Excellent MS office application knowledge including Excel & Access Experience handling large data sources A logical and analytical thinker that can quickly evaluate information and identify key issues Proven ability to make decisions effectively A team player who is able to work independently Closing Date: Wednesday 20th October 2021 Working for Vitality , you'll experience an exciting mix of creativity and innovation, within a framework of challenging objectives and a passion for delivering the best. If you feel you have the skills and experience to become our Real-Time Analyst, thenplease click ' apply' today. Please note that to ensure the safety of our offices and employees, we require all new hires to be vaccinated for Covid-19. If your doctor has told you not to be vaccinated, please let us know during the application process so that an accommodation can be made. You can find more information about our commitment to ensuring office safety to reduce the risk of Covid-19 transmission by visiting the careers page on our company website.
Vitality, Project Manager, Bournemouth, £Competitive + Bonus + Benefits We're the UK insurer and investment provider that rewards people for positive lifestyle choices. With 1.4m UK members and more than 25m globally, we're out to make the world a healthier, happier place. That applies as much to our people as it does to our members. So, as well as a highly competitive pay package, you'll enjoy: Free places to Vitality sponsored run events, online fitness classes and wellbeing workshops, competitions to win tickets to top-flight sporting events, health checks, and access to our full range of partners and rewards. It's what we call offering shared value because a healthy, happy team is good for us, good for our members, and good for you. As our Project Manager, you'll get the benefits our members enjoy, including: Our award-winning private Vitality Health insurance + wellness incentive programme Access to The Vitality Programme - Apple Watch, Waitrose and Partners, Garmin, Amazon Prime, Champneys Spa days, Rakuten TV, and half-price gym memberships to name a few! Personal health fund + Life Assurance Stakeholder Pension Plan with employer contribution 25 days annual leave + Bank holidays + option to buy and sell 5 more Flexible benefits package Internal incentives, competitions, and awards - a chance to win football and sports tickets or even be in with a chance to have a holiday of a lifetime A genuine opportunity to grow and establish a long-term career As our Project Manager, you will be responsible for executing change within the time, budget and scope agreed at project commencement. You will also provide creative solutions to manage ongoing change requirements throughout the life of the project. Key responsibilities of our Project Manager include: Proactively engaging with senior sponsors and stakeholders to define and scope, then manage projects Agreeing roles and responsibilities for sponsors and stakeholders and continually monitor and adjust throughout the programmes Establishing the project governance model, team structures ad practices, and working relationships Defining and coordinating the securing of commitments from cross-functional groups and external providers Establishing milestones, activities, plans, and managing performance against them Managing time, budget, and scope movement in the face of uncertainty, change, and aggressive deadlines common to a rapidly growing company with an evolving business model Producing and managing budgets and resource plans for the project and continually updating these as change occurs Following the project methodology, practices, and procedures appropriate for the particular project but still in line with PMO guiding principles Working with external vendors and outsourced providers Providing effective status updates to the key stakeholder Identifying, evaluating, and documenting "lessons learned" during the project. Communicating best practices and lessons learned to project team members and other IT teams as appropriate What we are looking for in our ideal Project Manager: A bachelor's degree or related experience in operations, IT, or product development Proven ability to build and lead integrated teams from various internal and external organisations across multiple sites Proven problem-solving, decision-making, and financial skills Appropriate knowledge of the regulatory and quality requirements for the financial services industry Effective business development skills, including proposal development and preparation Practical experience of different project methodologies Closing Date: Tuesday 19th October 2021 Working for Vitality , you'll experience an exciting mix of creativity and innovation, within a framework of challenging objectives and a passion for delivering the best. If you feel you have the skills and experience to become our Project Manager, thenplease click ' apply' today. Please note that to ensure the safety of our offices and employees, we require all new hires to be vaccinated for Covid-19. If your doctor has told you not to be vaccinated, please let us know during the application process so that an accommodation can be made. You can find more information about our commitment to ensuring office safety to reduce the risk of Covid-19 transmission by visiting the careers page on our company website.
07/10/2021
Full time
Vitality, Project Manager, Bournemouth, £Competitive + Bonus + Benefits We're the UK insurer and investment provider that rewards people for positive lifestyle choices. With 1.4m UK members and more than 25m globally, we're out to make the world a healthier, happier place. That applies as much to our people as it does to our members. So, as well as a highly competitive pay package, you'll enjoy: Free places to Vitality sponsored run events, online fitness classes and wellbeing workshops, competitions to win tickets to top-flight sporting events, health checks, and access to our full range of partners and rewards. It's what we call offering shared value because a healthy, happy team is good for us, good for our members, and good for you. As our Project Manager, you'll get the benefits our members enjoy, including: Our award-winning private Vitality Health insurance + wellness incentive programme Access to The Vitality Programme - Apple Watch, Waitrose and Partners, Garmin, Amazon Prime, Champneys Spa days, Rakuten TV, and half-price gym memberships to name a few! Personal health fund + Life Assurance Stakeholder Pension Plan with employer contribution 25 days annual leave + Bank holidays + option to buy and sell 5 more Flexible benefits package Internal incentives, competitions, and awards - a chance to win football and sports tickets or even be in with a chance to have a holiday of a lifetime A genuine opportunity to grow and establish a long-term career As our Project Manager, you will be responsible for executing change within the time, budget and scope agreed at project commencement. You will also provide creative solutions to manage ongoing change requirements throughout the life of the project. Key responsibilities of our Project Manager include: Proactively engaging with senior sponsors and stakeholders to define and scope, then manage projects Agreeing roles and responsibilities for sponsors and stakeholders and continually monitor and adjust throughout the programmes Establishing the project governance model, team structures ad practices, and working relationships Defining and coordinating the securing of commitments from cross-functional groups and external providers Establishing milestones, activities, plans, and managing performance against them Managing time, budget, and scope movement in the face of uncertainty, change, and aggressive deadlines common to a rapidly growing company with an evolving business model Producing and managing budgets and resource plans for the project and continually updating these as change occurs Following the project methodology, practices, and procedures appropriate for the particular project but still in line with PMO guiding principles Working with external vendors and outsourced providers Providing effective status updates to the key stakeholder Identifying, evaluating, and documenting "lessons learned" during the project. Communicating best practices and lessons learned to project team members and other IT teams as appropriate What we are looking for in our ideal Project Manager: A bachelor's degree or related experience in operations, IT, or product development Proven ability to build and lead integrated teams from various internal and external organisations across multiple sites Proven problem-solving, decision-making, and financial skills Appropriate knowledge of the regulatory and quality requirements for the financial services industry Effective business development skills, including proposal development and preparation Practical experience of different project methodologies Closing Date: Tuesday 19th October 2021 Working for Vitality , you'll experience an exciting mix of creativity and innovation, within a framework of challenging objectives and a passion for delivering the best. If you feel you have the skills and experience to become our Project Manager, thenplease click ' apply' today. Please note that to ensure the safety of our offices and employees, we require all new hires to be vaccinated for Covid-19. If your doctor has told you not to be vaccinated, please let us know during the application process so that an accommodation can be made. You can find more information about our commitment to ensuring office safety to reduce the risk of Covid-19 transmission by visiting the careers page on our company website.
Vitality, Digital Product Owner, Bournemouth, £Competitive + Bonus + Benefits We're the UK insurer and investment provider that rewards people for positive lifestyle choices. With 1.4m UK members and more than 25m globally, we're out to make the world a healthier, happier place. That applies as much to our people as it does to our members. So, as well as a highly competitive pay package, you'll enjoy: Free places to Vitality sponsored run events, online fitness classes and wellbeing workshops, competitions to win tickets to top-flight sporting events, health checks, and access to our full range of partners and rewards. It's what we call offering shared value because a healthy, happy team is good for us, good for our members, and good for you. As our Digital Product Owner, you'll get the benefits our members enjoy, including: Our award-winning private Vitality Health insurance + wellness incentive programme Access to The Vitality Programme - Apple Watch, Waitrose and Partners, Garmin, Amazon Prime, Champneys Spa days, Rakuten TV, and half-price gym memberships to name a few! Personal health fund + Life Assurance Stakeholder Pension Plan with employer contribution 25 days annual leave + Bank holidays + option to buy and sell 5 more Flexible benefits package Internal incentives, competitions, and awards - a chance to win football and sports tickets or even be in with a chance to have a holiday of a lifetime A genuine opportunity to grow and establish a long-term career As our Digital Product Owner, you will be accountable for the Digital Member Experience. You will execute the short to medium term product strategy and be accountable for delivering the 0-3 month product roadmap and backlog. Working collaboratively with Business Owners and technology development teams, you will curate product backlogs, craft user stories and define acceptance criteria that deliver the business benefit and value of each product and its features. Key responsibilities of our Digital Product Owner include: Being responsible for prioritisation, management and delivery of the 0-3 month digital product strategy and roadmap Undertaking the daily management of related digital products Working collaboratively with the product team, business process owners and development and project teams to create user stories Carrying out detailed analysis of user needs, business requirements, impact, scope, risks, benefits and technical dependencies for user stories Ensuring all user stories are captured, created and maintained in the product backlog, written in the agile user story format, with relevant support documentation and clearly defined acceptance criteria Working collaboratively with the UX team to provide an understanding of the user stories to ensure designs are aligned Ensuring the product backlog is accurately prioritised through regular discussion and review with the Product Manager and Business Owners, and other key business stakeholders Providing technical input into the business cases that are produced by the Product Manager and Business Owners Being a key contributor in an ongoing optimisation programme, including insight, analysis and testing Understanding, communicating and driving optimisation of all leading metrics and KPIs across journeys Undertaking regular reporting including analytics packs, sprint packs and release packs What we are looking for in our ideal Digital Product Owner: Educated to degree level or equivalent A digital specialist with a proven track record working in native apps and web High level of understanding of web development practices Strong understanding of digital analytics and conversion rate optimisation processes Strong ability to refine and prioritise product backlog in a fast-moving environment Proficiency at writing user stories and defining acceptance criteria Excellent delivery and execution of sprint rituals and releases Experience of using work management tools such as Jira, Aha The ability to lead and facilitate meetings within business and technical teams The ability to produce high quality supporting artefacts to assist the team in development of product features Outstanding team working and collaboration skills Closing Date: Wednesday 20th October 2021 Working for Vitality , you'll experience an exciting mix of creativity and innovation, within a framework of challenging objectives and a passion for delivering the best. If you feel you have the skills and experience to become our Digital Product Owner, thenplease click ' apply' today. Please note that to ensure the safety of our offices and employees, we require all new hires to be vaccinated for Covid-19. If your doctor has told you not to be vaccinated, please let us know during the application process so that an accommodation can be made. You can find more information about our commitment to ensuring office safety to reduce the risk of Covid-19 transmission by visiting the careers page on our company website.
07/10/2021
Full time
Vitality, Digital Product Owner, Bournemouth, £Competitive + Bonus + Benefits We're the UK insurer and investment provider that rewards people for positive lifestyle choices. With 1.4m UK members and more than 25m globally, we're out to make the world a healthier, happier place. That applies as much to our people as it does to our members. So, as well as a highly competitive pay package, you'll enjoy: Free places to Vitality sponsored run events, online fitness classes and wellbeing workshops, competitions to win tickets to top-flight sporting events, health checks, and access to our full range of partners and rewards. It's what we call offering shared value because a healthy, happy team is good for us, good for our members, and good for you. As our Digital Product Owner, you'll get the benefits our members enjoy, including: Our award-winning private Vitality Health insurance + wellness incentive programme Access to The Vitality Programme - Apple Watch, Waitrose and Partners, Garmin, Amazon Prime, Champneys Spa days, Rakuten TV, and half-price gym memberships to name a few! Personal health fund + Life Assurance Stakeholder Pension Plan with employer contribution 25 days annual leave + Bank holidays + option to buy and sell 5 more Flexible benefits package Internal incentives, competitions, and awards - a chance to win football and sports tickets or even be in with a chance to have a holiday of a lifetime A genuine opportunity to grow and establish a long-term career As our Digital Product Owner, you will be accountable for the Digital Member Experience. You will execute the short to medium term product strategy and be accountable for delivering the 0-3 month product roadmap and backlog. Working collaboratively with Business Owners and technology development teams, you will curate product backlogs, craft user stories and define acceptance criteria that deliver the business benefit and value of each product and its features. Key responsibilities of our Digital Product Owner include: Being responsible for prioritisation, management and delivery of the 0-3 month digital product strategy and roadmap Undertaking the daily management of related digital products Working collaboratively with the product team, business process owners and development and project teams to create user stories Carrying out detailed analysis of user needs, business requirements, impact, scope, risks, benefits and technical dependencies for user stories Ensuring all user stories are captured, created and maintained in the product backlog, written in the agile user story format, with relevant support documentation and clearly defined acceptance criteria Working collaboratively with the UX team to provide an understanding of the user stories to ensure designs are aligned Ensuring the product backlog is accurately prioritised through regular discussion and review with the Product Manager and Business Owners, and other key business stakeholders Providing technical input into the business cases that are produced by the Product Manager and Business Owners Being a key contributor in an ongoing optimisation programme, including insight, analysis and testing Understanding, communicating and driving optimisation of all leading metrics and KPIs across journeys Undertaking regular reporting including analytics packs, sprint packs and release packs What we are looking for in our ideal Digital Product Owner: Educated to degree level or equivalent A digital specialist with a proven track record working in native apps and web High level of understanding of web development practices Strong understanding of digital analytics and conversion rate optimisation processes Strong ability to refine and prioritise product backlog in a fast-moving environment Proficiency at writing user stories and defining acceptance criteria Excellent delivery and execution of sprint rituals and releases Experience of using work management tools such as Jira, Aha The ability to lead and facilitate meetings within business and technical teams The ability to produce high quality supporting artefacts to assist the team in development of product features Outstanding team working and collaboration skills Closing Date: Wednesday 20th October 2021 Working for Vitality , you'll experience an exciting mix of creativity and innovation, within a framework of challenging objectives and a passion for delivering the best. If you feel you have the skills and experience to become our Digital Product Owner, thenplease click ' apply' today. Please note that to ensure the safety of our offices and employees, we require all new hires to be vaccinated for Covid-19. If your doctor has told you not to be vaccinated, please let us know during the application process so that an accommodation can be made. You can find more information about our commitment to ensuring office safety to reduce the risk of Covid-19 transmission by visiting the careers page on our company website.
Vitality, Product Actuarial Analyst - Vitality R&D, London, £Competitive + Bonus + Benefits We're the UK insurer and investment provider that rewards people for positive lifestyle choices. With 1.25m+ UK members and more than 25m globally, we're out to make the world a healthier, happier place. That applies as much to our people as it does to our members. So, as well as a highly competitive pay package, you'll enjoy: Free places to Vitality sponsored run events, online fitness classes and wellbeing workshops, competitions to win tickets to top-flight sporting events, health checks and access to our full range of partners and rewards. It's what we call offering shared value, because a healthy, happy team is good for us, good for our members and good for you. As our Product Actuarial Analyst, you'll get the benefits our members enjoy, including: - Our award-winning private Vitality Health insurance + wellness incentive programme - Access to The Vitality Programme - Apple Watch, Waitrose and Partners, Garmin, Amazon Prime, Champneys Spa days, Rakuten TV and half-price gym memberships to name a few! - Personal health fund + Life Assurance - Stakeholder Pension Plan with employer contribution - 25 days annual leave + Bank holidays + option to buy and sell 5 more - Flexible benefits package - Internal incentives, competitions, and awards - a chance to win football and sports tickets or even be in with a chance to have a holiday of a lifetime - A genuine opportunity to grow and establish a long-term career At Vitality, everything we do is driven by our core purpose, to make people healthier and to enhance and protect their lives. The Vitality Programme is based on simple intuition that if we can get people to bring about positive changes to their health there is benefit to them and us as an Insurer. This has become a business methodology that underpins everything that we do, impacting 1.5m lives. Working in the Vitality programme R&D team, our Product Actuarial Analyst would be responsible for conceiving and developing new benefit features and programme mechanisms that advance the impact of the Vitality programme by driving the research and product development process from concept through to digital and operational execution. Key responsibilities of our Product Actuarial Analyst will include: - Using strong analytical and actuarial skills to conceive and develop benefit features and programme mechanisms that are marketable, technically robust, and economically sound - Developing and deepening expertise in behavioural economics and health and wellness research - Collaborating and coordinating across actuarial, product, technical marketing, and clinical teams - Restructuring existing Vitality benefits to optimise programme investments, with a focus on driving engagement and maintaining the clinical credibility of the programme What we're looking for in our Product Actuarial Analyst: Essential - Strong analytical and problem-solving skills - Sophisticated written and verbal communication skills, for internal and external delivery - Desire to build strong relationships throughout the business - High level of attention to detail - Strong work ethic with focus on value added delivery - High degree of personal maturity and a natural capacity to self-reflect, learn and develop - The ability to handle change and navigate ambiguity - Complete alignment to Vitality values and core purpose - Experience and understanding of the Vitality product and the Shared-Value Insurance proposition - Excellent PowerPoint and Excel skills - An eagerness to learn and develop new skills and areas of expertise - Previous experience using SQL and other analytical tools such as R or Python would be preferable Desirable - A part qualified Actuary demonstrating good progress with their actuarial exams - Work experience - Extensive business and/or technical experience with a proven track record of innovation, entrepreneurship, delivery and performance Closing Date: Friday 27th August 2021 Working for Vitality , you will experience an exciting mix of creativity and innovation, within a framework of challenging objectives and a passion for delivering the best. Our people are chosen for their skills, knowledge, enthusiasm, and attitude but above all, their belief that anything can be achieved. If you feel you have the skills and experience to become our Product Actuarial Analyst, thenplease click ' apply' today.
10/09/2021
Full time
Vitality, Product Actuarial Analyst - Vitality R&D, London, £Competitive + Bonus + Benefits We're the UK insurer and investment provider that rewards people for positive lifestyle choices. With 1.25m+ UK members and more than 25m globally, we're out to make the world a healthier, happier place. That applies as much to our people as it does to our members. So, as well as a highly competitive pay package, you'll enjoy: Free places to Vitality sponsored run events, online fitness classes and wellbeing workshops, competitions to win tickets to top-flight sporting events, health checks and access to our full range of partners and rewards. It's what we call offering shared value, because a healthy, happy team is good for us, good for our members and good for you. As our Product Actuarial Analyst, you'll get the benefits our members enjoy, including: - Our award-winning private Vitality Health insurance + wellness incentive programme - Access to The Vitality Programme - Apple Watch, Waitrose and Partners, Garmin, Amazon Prime, Champneys Spa days, Rakuten TV and half-price gym memberships to name a few! - Personal health fund + Life Assurance - Stakeholder Pension Plan with employer contribution - 25 days annual leave + Bank holidays + option to buy and sell 5 more - Flexible benefits package - Internal incentives, competitions, and awards - a chance to win football and sports tickets or even be in with a chance to have a holiday of a lifetime - A genuine opportunity to grow and establish a long-term career At Vitality, everything we do is driven by our core purpose, to make people healthier and to enhance and protect their lives. The Vitality Programme is based on simple intuition that if we can get people to bring about positive changes to their health there is benefit to them and us as an Insurer. This has become a business methodology that underpins everything that we do, impacting 1.5m lives. Working in the Vitality programme R&D team, our Product Actuarial Analyst would be responsible for conceiving and developing new benefit features and programme mechanisms that advance the impact of the Vitality programme by driving the research and product development process from concept through to digital and operational execution. Key responsibilities of our Product Actuarial Analyst will include: - Using strong analytical and actuarial skills to conceive and develop benefit features and programme mechanisms that are marketable, technically robust, and economically sound - Developing and deepening expertise in behavioural economics and health and wellness research - Collaborating and coordinating across actuarial, product, technical marketing, and clinical teams - Restructuring existing Vitality benefits to optimise programme investments, with a focus on driving engagement and maintaining the clinical credibility of the programme What we're looking for in our Product Actuarial Analyst: Essential - Strong analytical and problem-solving skills - Sophisticated written and verbal communication skills, for internal and external delivery - Desire to build strong relationships throughout the business - High level of attention to detail - Strong work ethic with focus on value added delivery - High degree of personal maturity and a natural capacity to self-reflect, learn and develop - The ability to handle change and navigate ambiguity - Complete alignment to Vitality values and core purpose - Experience and understanding of the Vitality product and the Shared-Value Insurance proposition - Excellent PowerPoint and Excel skills - An eagerness to learn and develop new skills and areas of expertise - Previous experience using SQL and other analytical tools such as R or Python would be preferable Desirable - A part qualified Actuary demonstrating good progress with their actuarial exams - Work experience - Extensive business and/or technical experience with a proven track record of innovation, entrepreneurship, delivery and performance Closing Date: Friday 27th August 2021 Working for Vitality , you will experience an exciting mix of creativity and innovation, within a framework of challenging objectives and a passion for delivering the best. Our people are chosen for their skills, knowledge, enthusiasm, and attitude but above all, their belief that anything can be achieved. If you feel you have the skills and experience to become our Product Actuarial Analyst, thenplease click ' apply' today.
Vitality, Senior Delivery Manager - VitalityCar, Bournemouth, £Competitive + Bonus + Benefits We're the UK insurer and investment provider that rewards people for positive lifestyle choices. With 1.25m+ UK members and more than 25m globally, we're out to make the world a healthier, happier place. That applies as much to our people as it does to our members...... click apply for full job details
31/03/2021
Full time
Vitality, Senior Delivery Manager - VitalityCar, Bournemouth, £Competitive + Bonus + Benefits We're the UK insurer and investment provider that rewards people for positive lifestyle choices. With 1.25m+ UK members and more than 25m globally, we're out to make the world a healthier, happier place. That applies as much to our people as it does to our members...... click apply for full job details
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