Education Support Professionals Ltd

The Headlines £34,000 - £37,000 (dependent on experience) Full-time, 40 hours per week (Mon-Fri, 9am-5pm) Free lunch during term time 26 days holiday + bank holidays 15% Contributory pension + life assurance Access to on-site gym facilities Cycle to Work scheme Local free parking / close to underground network in Barnet / North Camden area Ongoing CPD and training support The Opportunity An independent all through school is looking for a 2nd Line IT Technician to join a small, high performing IT team supporting a 1200 end point modern, well funded technical environment. This is an excellent opportunity for an IT Engineer who enjoys a broad, hands on role across infrastructure, end user support, and cloud services in a uniquely casual environment. Technology Environment You'll have good experience in most of these technologies and the ability to pick up the other: Microsoft 365, Google Workspace, SCCM, CoPilot, MDM & Cloud AV Active Directory, DNS, DHCP, Windows server and Hyper V Physical + virtual infrastructure Firewall & safeguarding appliances The Role Provide 1st & 2nd line support to staff and students Support and maintain desktop, mobile, AV and print environments Assist with server, network, and cloud platform support Work with third party providers on escalations and projects Help deliver upgrades, installations, and deployments Manage tickets, SLAs, and user requests in a structured helpdesk environment What We're Looking For 3+ years in a user facing IT support role (education experience very beneficial) Strong Windows OS, M365 and hardware troubleshooting skills Working knowledge of networking fundamentals Exposure to Mac/iOS and Windows Server (desirable) Exceptional communication skills and a proactive mindset If you're a technically curious support professional, looking to broaden your infrastructure and cloud exposure in a well resourced environment, we'd love to hear from you.

Education Support Professionals Ltd seeks a 2nd Line IT Technician in Chipping Barnet. This role involves supporting a well-funded technical environment for staff and students in an independent school. Ideal candidates will have over 3 years in IT support, with strong skills in Windows OS and M365. The position offers a dynamic work atmosphere, opportunities for continuous professional development, and perks like a contributory pension and free lunch during term time.