British Airways

A career without limits As the nation's flag carrier, we take great pride in connecting Britain with the world and the world with Britain. It's something we've been doing for over 100 years, ever since we launched the world's first international scheduled air service between London and Paris. This originality has been in our blood since day one. It's the spirit we share with the people that fly with us, our partners, and our colleagues. So, whether you are a reassuring voice on the end of a phone, a smile at the door, under a wing keeping the turbines spinning or landing us gently in far-flung places, a job at British Airways is yours to make. We know great things can happen when you're inspired to think big and bring your ambition to work every day, which is why, at British Airways the sky is never the limit. The role: Senior Product Data Scientist You'll be part of the Operations Delivery Intelligence (ODI) directorate, working within integrated operations product squads that build data-driven decision-support software. This area plays a critical role in improving operational performance by embedding advanced analytics, machine learning and optimisation into day-to-day operational decision-making across the airline. What you'll do: Develop and embed industrialised decision-support software using machine learning and optimisation techniques Act as the technical owner of one or more modules within a production-grade data science product Understand operational business problems end-to-end and identify opportunities to optimise decisions using decision-support tooling Conduct analysis and visualisation to identify valuable opportunities and assess trade-offs between design and feature options Drive modelling and technical approach decisions, balancing implementation speed, runtime performance, technical debt and business value Rapidly prototype advanced machine learning and optimisation models in Python Deliver production-grade machine learning and optimisation modules using software engineering best practice Build robust data ingestion, cleaning and processing pipelines Contribute to software orchestration and cloud-based CI/CD deployment Drive system design decisions alongside software architects Ensure robustness through logging, error handling and automated testing Harden algorithms against operational and data edge cases Quantify adoption and value capture of decision-support products Engage with business stakeholders to gather requirements and feedback Contribute to feature prioritisation and roadmap discussions Support integration of products into operational business processes Communicate modelling approaches, trade-offs and results clearly to stakeholders Mentor junior team members Contribute to agile ways of working including Git version control, code reviews and delivery predictability What you'll bring to British Airways: Experience solving real-world problems using applied machine learning, optimisation and operational research techniques Strong Python capability and experience with data science and optimisation libraries Experience delivering production-quality data science software Familiarity with cloud platforms, CI/CD pipelines and modern orchestration tooling Strong software engineering discipline including testing, logging and version control Ability to structure complex business and technical problems and propose pragmatic solutions Confidence communicating advanced technical concepts to both technical and non-technical audiences Systems-thinking mindset with attention to detail Curious, proactive and resilient approach Collaborative working style with a strong focus on continuous improvement Commitment to delivering measurable business value Your experience: Master's degree or greater in data science, ML, or operational research, or 4+ years of highly relevant industry experience (required) 2+ years working on production ML or optimization software products at scale (required) Experience in developing industrialized software, especially data science or machine learning software products (required) Experience in relevant business domains (transportation, airlines, operations, network problems) (preferred) What we offer: We believe that all the people who work with us should feel valued for the part they play. It's one of the reasons our rewards go far beyond a competitive salary. From the day you join us, you'll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways flights. You'll also receive up to 30 discounted 'Hotline' airfares per year for yourself, friends, and family. At British Airways you'll have the chance to take on new challenges and move forward in a way that feels right for you. We encourage all those who work for us to consider opportunities right across our business to help you develop and progress. We never stand still, and we don't expect our people to either. Inclusion & Diversity At British Airways we all have a part to play in creating an inclusive place to work. Diverse representation among our people is really important to us and we recognise that all our colleagues are uniquely different and bring their own originality, creativity and identity to work. Inclusion and diversity is a key driver of innovation and we're committed to creating a culture where everyone feels that they can be themselves. We're looking for people from all backgrounds and cultures to join us and be a part of our journey to become a Better BA as we continue to connect Britain with the world and the world with Britain.

A career without limits As the nation's flag carrier, we take great pride in connecting Britain with the world and the world with Britain. It's something we've been doing for over 100 years, ever since we launched the world's first international scheduled air service between London and Paris. This originality has been in our blood since day one. It's the spirit we share with the people that fly with us, our partners, and our colleagues. So, whether you are a reassuring voice on the end of a phone, a smile at the door, under a wing keeping the turbines spinning or landing us gently in far-flung places, a job at British Airways is yours to make. We know great things can happen when you're inspired to think big and bring your ambition to work every day, which is why, at British Airways the sky is never the limit. The role: Cyber Incident Lead You'll be part of the Cyber Incident Management function, a critical capability ensuring British Airways can effectively identify, respond to and recover from cyber incidents across the organisation. What you'll do: Lead and manage cyber incidents across the BA estate as part of a 24/7 on-call response function Develop, maintain and continuously improve cyber incident response processes Coordinate technical and business stakeholders during incidents Communicate complex technical issues clearly to stakeholders at all levels Perform risk assessments with incomplete or ambiguous information Support the development of in-house digital forensics capability Feed incident learnings into threat intelligence and cyber control tuning Liaise with other operating companies to share indicators of compromise and lessons learnt Manage and continuously improve supplier relationships supporting incident response What you'll bring to British Airways: Strong hands-on experience responding to and managing cyber incidents Ability to remain calm, structured and decisive under pressure Strong analytical and problem-solving skills Clear communication skills for technical and non-technical audiences Pragmatic, methodical and outcome-focused approach Collaborative mindset with strong influencing capability Your experience: Experience in cyber incident response within a large or complex organisation Understanding of incident response methodologies Experience working with threat frameworks is desirable Experience in digital forensics is advantageous Experience in aviation, transport or critical infrastructure is beneficial What we offer: We believe that all the people who work with us should feel valued for the part they play. It's one of the reasons our rewards go far beyond a competitive salary. From the day you join us, you'll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways flights. You'll also receive up to 30 discounted 'Hotline' airfares per year for yourself, friends, and family. At British Airways you'll have the chance to take on new challenges and move forward in a way that feels right for you. We encourage all those who work for us to consider opportunities right across our business to help you develop and progress. We never stand still, and we don't expect our people to either. Inclusion & Diversity At British Airways we all have a part to play in creating an inclusive place to work. Diverse representation among our people is really important to us and we recognise that all our colleagues are uniquely different and bring their own originality, creativity and identity to work. Inclusion and diversity is a key driver of innovation and we're committed to creating a culture where everyone feels that they can be themselves. We're looking for people from all backgrounds and cultures to join us and be a part of our journey to become a Better BA as we continue to connect Britain with the world and the world with Britain.

British Airways seeks a Technical Specialist to ensure payment compliance across digital delivery. You will bring hands-on technical experience in payments and work directly with solutions delivery teams. Ideal candidates will have strong problem-solving skills, a collaborative mindset, and technical expertise in systems design. Benefits include exceptional staff travel options and incentives for career development.

A career without limits NOTE: This position can be based in London or Newcastle - please let us know if you have a preference during your application. As the nation's flag carrier, we take great pride in connecting Britain with the world and the world with Britain. It's something we've been doing for over 100 years, ever since we launched the world's first international scheduled air service between London and Paris. This originality has been in our blood since day one. It's the spirit we share with the people that fly with us, our partners, and our colleagues. So, whether you are a reassuring voice on the end of a phone, a smile at the door, under a wing keeping the turbines spinning or landing us gently in far flung places, a job at British Airways is yours to make. We know great things can happen when you're inspired to think big and bring your ambition to work every day, which is why, at British Airways, the sky is never the limit. The role Technical Specialist - PCI As a Technical Specialist within Digital Delivery, you'll play a critical role in ensuring payment compliance standards, policies and processes are met and maintained across customer and commercial systems. This is a hands on technical role. You'll be expected to bring strong practical experience of payments, tokenisation and card data environments, and the technical credibility to work directly with delivery and product teams on how compliance is designed, implemented and evidenced within real systems. What you'll do Provide technical assurance that payment related technologies meet internal and industry PCI compliance standards across digital delivery Work hands on with card and payment technologies, supporting delivery teams to design, build and maintain compliant solutions Translate internal and external compliance standards into practical technical solutions and delivery practices Support product and delivery teams in identifying and remediating compliance issues arising from new or updated standards Provide clear, concise reporting on compliance related delivery to digital leadership and contribute to future planning cycles Enable product and delivery teams to meet compliance standards in a self sufficient and sustainable way Identify and drive improvements in compliance related tooling, practices and ways of working Ensure roles and responsibilities for maintaining compliance are clearly understood across digital delivery Provide day to day technical guidance and governance on payments compliance Support the transition of compliance practices into application and product teams Track emerging technologies relevant to payments compliance and support adoption of value adding solutions aligned to architecture and cyber governance What you'll bring to British Airways Strong hands on technical expertise in payments and PCI compliance, with the ability to engage directly on system design and implementation In depth, up to date knowledge of tokenisation applications and card data environments in complex technology stacks Technical credibility to provide clear direction to delivery teams on compliant solutions Ability to translate compliance standards into workable technical outcomes Strong problem solving and analytical skills Clear, confident communicator able to explain complex compliance concepts to varied audiences Collaborative mindset with a passion for improving ways of working and tooling Your experience Engineering or architectural experience in technologies such as XML, Python and preferably Linux (e.g. Red Hat) or Java, within card data or tokenisation environments Hands on experience with AWS and, ideally, network services within segmented network environments Proven experience designing, building and deploying technical solutions that support payments compliance Experience working in Agile or DevSecOps environments alongside product and delivery teams Experience providing technical evidence of compliance to audit teams Track record of working across a broad stakeholder group to embed assurance into delivery What we offer We believe that all the people who work with us should feel valued for the part they play. It's one of the reasons our rewards go far beyond a competitive salary. From the day you join us, you'll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways flights. You'll also receive up to 30 discounted 'Hotline' airfares per year for yourself, friends, and family. At British Airways you'll have the chance to take on new challenges and move forward in a way that feels right for you. We encourage all those who work for us to consider opportunities right across our business to help you develop and progress. We never stand still, and we don't expect our people to either. Inclusion & Diversity At British Airways we all have a part to play in creating an inclusive place to work. Diverse representation among our people is really important to us and we recognise that all our colleagues are uniquely different and bring their own originality, creativity and identity to work. Inclusion and diversity is a key driver of innovation and we're committed to creating a culture where everyone feels that they can be themselves. We're looking for people from all backgrounds and cultures to join us and be a part of our journey to become a Better BA as we continue to connect Britain with the world and the world with Britain.

British Airways is seeking a Cyber Incident Lead to manage cyber incidents effectively and improve response processes. You will work as part of a 24/7 on-call response function, collaborating with stakeholders across the organization. The ideal candidate will have strong hands-on experience in incident response and analytical skills, maintaining calm and structure under pressure. Unique benefits include access to staff travel perks and opportunities for professional development.

Cyber Incident Lead You'll be part of the Cyber Incident Management function, a critical capability ensuring British Airways can effectively identify, respond to and recover from cyber incidents across the organisation. What You'll Do Lead and manage cyber incidents across the BA estate as part of a 24/7 on call response function Develop, maintain and continuously improve cyber incident response processes Coordinate technical and business stakeholders during incidents Communicate complex technical issues clearly to stakeholders at all levels Perform risk assessments with incomplete or ambiguous information Support the development of in house digital forensics capability Feed incident learnings into threat intelligence and cyber control tuning Liaise with other operating companies to share indicators of compromise and lessons learnt Manage and continuously improve supplier relationships supporting incident response What You'll Bring to British Airways Strong hands on experience responding to and managing cyber incidents Ability to remain calm, structured and decisive under pressure Strong analytical and problem solving skills Clear communication skills for technical and non technical audiences Pragmatic, methodical and outcome focused approach Collaborative mindset with strong influencing capability Your Experience Experience in cyber incident response within a large or complex organisation Understanding of incident response methodologies Experience working with threat frameworks is desirable Experience in digital forensics is advantageous Experience in aviation, transport or critical infrastructure is beneficial What We Offer We believe that all the people who work with us should feel valued for the part they play. It's one of the reasons our rewards go far beyond a competitive salary. From the day you join us, you'll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways flights. You'll also receive up to 30 discounted 'Hotline' airfares per year for yourself, friends, and family. At British Airways you'll have the chance to take on new challenges and move forward in a way that feels right for you. We encourage all those who work for us to consider opportunities right across our business to help you develop and progress. We never stand still, and we don't expect our people to either. Inclusion & Diversity At British Airways we all have a part to play in creating an inclusive place to work. Diverse representation among our people is really important to us and we recognise that all our colleagues are uniquely different and bring their own originality, creativity and identity to work. Inclusion and diversity is a key driver of innovation and we're committed to creating a culture where everyone feels that they can be themselves. We're looking for people from all backgrounds and cultures to join us and be a part of our journey to become a Better BA as we continue to connect Britain with the world and the world with Britain.

British Airways is seeking a Network & Alliances Capability Analyst to join the Networks & Alliances directorate. This role is pivotal in shaping data-driven strategies influencing revenue and costs, enhancing decision-making. You'll work closely with various teams to improve analytical capabilities and support training initiatives. The ideal candidate will possess strong analytical skills, experience with data analysis tools, and the capacity to communicate insights effectively to stakeholders. Enjoy staff travel benefits and a commitment to diversity and inclusion in the workplace.

Network & Alliances Capability Analyst Join our Networks & Alliances directorate at British Airways. We shape how and where we fly and influence decisions in revenue and costs, helping to define our long term network strategy. In this role you'll strengthen the analytical capability that underpins these decisions, working with data, models, tools and training to ensure our teams make smart, evidence based choices. What you'll do Support implementation of the Network & Alliances Capability Strategy, including data exploitation, analytical tools, models and reporting. Lead and contribute to projects that enhance the department's technical capability through research, development and continuous improvement. Work closely with Network & Alliances, Technology, Data and Analytics teams to deliver improvements to data and tools that drive better decision making. Help identify and meet training needs across the directorate, supporting colleagues to build confidence and capability. Develop and maintain strong working relationships across British Airways, IAG and external partners to support capability development. Provide ad hoc analytical support and cover for wider team activities when required. What you'll bring You'll be a curious, analytical thinker who enjoys solving complex problems and challenging existing ways of working. You're comfortable with ambiguity and imperfect data, take a proactive, collaborative approach to improving tools, processes and insight, and are resilient and delivery focused. Strong communication skills and the confidence to influence others, while remaining flexible, supportive and aligned to BA's ways of working. Your experience A numerate degree or proven numerical aptitude in a similar analytical role. Strong analytical and problem solving skills, with the ability to draw clear insights from complex datasets. Experience using data analysis tools such as Excel, SQL, Python, Tableau or similar. Ability to communicate complex analysis clearly to a range of audiences, including senior stakeholders. Experience working collaboratively in cross functional teams and managing competing priorities. Knowledge of airline economics, aviation systems (e.g. Sabre, Amadeus), or BA data tools would be advantageous. What we offer All employees enjoy staff travel benefits including unlimited basic and premium standby tickets on British Airways flights. You'll also receive up to 30 discounted 'Hotline' airfares per year for yourself, friends and family. Inclusion & Diversity At British Airways we recognize the unique differences of our colleagues and are committed to creating an inclusive workplace where everyone can be themselves. We welcome applicants from all backgrounds and cultures.

Join British Airways as a Maintenance Programme and Configuration Engineer, where you'll play a crucial role in ensuring the compliance of aircraft maintenance and component configuration. Take charge in reviewing requirements and managing data within our IT systems. We seek a proactive individual with strong communication, technical skills, and the ability to work under pressure. You'll get access to unparalleled staff travel benefits and opportunities for personal development within the company.

British Airways is looking for a Cyber Delivery Assurance Lead to ensure cyber risk is managed within product delivery teams. The ideal candidate will have strong hands-on experience in cyber security and the ability to engage directly with various technical teams. This role involves conducting risk assessments, providing authoritative advice, and supporting a culture of cyber awareness across the organization. Benefits include travel perks and opportunities for career progression.

A career without limits As the nation's flag carrier, we take great pride in connecting Britain with the world and the world with Britain. It's something we've been doing for over 100 years, ever since we launched the world's first international scheduled air service between London and Paris. This originality has been in our blood since day one. It's the spirit we share with the people that fly with us, our partners, and our colleagues. So, whether you are a reassuring voice on the end of a phone, a smile at the door, under a wing keeping the turbines spinning or landing us gently in far flung places, a job at British Airways is yours to make. We know great things can happen when you're inspired to think big and bring your ambition to work every day, which is why, at British Airways, the sky is never the limit. The role Cyber Delivery Assurance Lead As Cyber Delivery Assurance Lead, you'll act as the British Airways cyber representative embedded within product delivery teams, ensuring cyber risk is actively managed and security controls are designed, implemented and operating effectively across programmes and products. This is a hands on cyber assurance role. You'll be expected to bring strong practical experience of applying cyber security controls, assessing real systems and architectures, and working directly with delivery teams to embed security by design - not simply reviewing documentation or providing high level guidance. Reporting to the Head of Cyber & IT Risk, you'll work closely with BA Tech Delivery teams, the BA Cyber Team and the IAG Cyber Security Office to ensure solutions meet BA's risk appetite and regulatory obligations. What you'll do Provide delivery assurance to ensure programmes and products operate within BA's cyber risk appetite Work hands on with delivery teams to embed security by design and ensure appropriate cyber controls are implemented and operating effectively Interpret and apply cyber security policies, standards and guidelines across product releases and ongoing maintenance Conduct threat and risk assessments across varied technology stacks and define proportionate mitigating controls Provide authoritative advice on the practical application of security controls, legislation and regulatory requirements Act as the cyber point of contact for programmes and products, supporting secure delivery end to end Engage proactively with the IAG Cyber Security Office assurance and architecture functions to ensure consistency and best practice Identify, manage and report cyber risks and exceptions throughout the product lifecycle Support cyber governance forums and provide clear, accurate updates on security deliverables Promote cyber risk awareness and support security awareness initiatives across the organisation What you'll bring to British Airways Strong hands on cyber security experience, with the ability to assess real systems and influence secure design and delivery decisions Broad technical understanding of cyber security controls across multiple technology domains Confidence working directly with engineers, architects and delivery teams to resolve security issues pragmatically Ability to balance standards compliance with practical delivery constraints Excellent stakeholder management skills, with experience influencing at senior levels Calm, resilient approach in fast paced and changing environments Clear, positive communicator who can explain cyber risk and controls effectively Your experience Proven experience providing cyber security assurance or secure delivery support in complex environments Demonstrable experience performing threat and risk assessments and defining mitigating controls Experience working in regulated environments with strong cyber and compliance requirements Knowledge of cyber security frameworks and regulatory requirements such as NIST, PCI DSS, GDPR and NIS Experience in agile delivery environments is advantageous Relevant cyber security qualifications (e.g. CISSP, ISO27001 Lead Implementer, SANS GIAC or equivalent) desirable What we offer We believe that all the people who work with us should feel valued for the part they play. It's one of the reasons our rewards go far beyond a competitive salary. From the day you join us, you'll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways flights. You'll also receive up to 30 discounted 'Hotline' airfares per year for yourself, friends, and family. At British Airways you'll have the chance to take on new challenges and move forward in a way that feels right for you. We encourage all those who work for us to consider opportunities right across our business to help you develop and progress. We never stand still, and we don't expect our people to either. Inclusion & Diversity At British Airways we all have a part to play in creating an inclusive place to work. Diverse representation among our people is really important to us and we recognise that all our colleagues are uniquely different and bring their own originality, creativity and identity to work. Inclusion and diversity is a key driver of innovation and we're committed to creating a culture where everyone feels that they can be themselves. We're looking for people from all backgrounds and cultures to join us and be a part of our journey to become a Better BA as we continue to connect Britain with the world and the world with Britain.