HR GO Recruitment

We are hiring for a Project Engineer role with a well-known IT Managed Services organisation in West Sussex. As part of the team, you will be instrumental in the day-to-day operations of the Projects department, handling client requests, and assisting in project installations and support work. Key Responsibilities: - Responding to client requests via phone and email, and providing timely updates to the Projects Manager. - Conducting risk assessments before project commencement, ensuring projects are executed efficiently within set budgets and timelines. - Travelling to client sites in the South-East and London for project and support tasks. - Managing project tasks, maintaining documentation, and organising work areas effectively. - Monitoring backup systems and providing remote support using our RMM system. Requirements: - 1st / 2nd Line Service Desk experience. - Ability to work independently with strong organisational skills. - Excellent communication and problem-solving abilities. - Commitment to confidentiality and professionalism. - Strong work ethic, commercial awareness, and project management skills. - Proficiency in technical tasks, analytical thinking, and decision-making. Join us in this dynamic role where you can showcase your technical prowess, client management skills, and project expertise. A competitive salary of 35k, company vehicle for client visits, and a supportive work environment await the right candidate. Apply now and be part of our innovative team driving IT excellence.

IT / Technical Account Manager Salary: Up to 45,000 + Company Car or Car Allowance + Performance-Based Bonus Based in Frome About Them At my client, they are more than just a Managed Service Provider (MSP) - they are a dedicated partner in the success of their clients. They believe in the power of technology to revolutionise businesses, and that is exactly what they strive to deliver. Their mission is to place the right technology in the right context, at the right time. If you are passionate about making a difference and helping businesses thrive, they would like to hear from you! The Role As a Technical Account Manager, the successful candidate will act as a trusted advisor to clients, bridging the gap between strategic goals and technical expertise. This hybrid role encompasses account management, technical consultation, and strategic planning-offering a unique opportunity to influence how clients leverage technology to achieve their objectives. Key Responsibilities for the IT / Technical Account Manager Client Relationship Management: Cultivating and maintaining strong, lasting relationships with clients, serving as the primary point of contact. Technical Advisory: Leveraging an understanding of IT environments to advise on strategy, infrastructure, and improvements, grounded in best practices (Cyber Essentials, ISO 27001, Microsoft 365). Quarterly Business Reviews: Leading meaningful QBRs to assess performance, uncover opportunities, and create a technology roadmap aligned with business objectives. Customer Success: Proactively identifying opportunities to enhance client businesses, recommending additional services that foster growth and security. Proposal Generation: Collaborating with project engineers to scope technology changes, craft proposals, and address client queries. Support New Business: Engaging with the Business Development team to assess potential client IT systems and provide actionable improvement recommendations. What They Are Looking For Proven experience in account management or technical consulting (4-5 years+), preferably in an MSP or IT services setting. A strong grasp of IT infrastructure, cloud services, cybersecurity, and business continuity practices. Exceptional communication and relationship-building skills, with the comfort to engage with managers and CEOs. The ability to translate complex technical concepts into actionable business value. A talent for managing multiple clients and priorities efficiently. A valid driving licence (required). Location This office-based role offers flexibility, allowing up to two days of remote work after a successful three-month probation period at my client's Frome office Company Car or Car Allowance: They prefer to provide a company car, and their current fleet is all-electric, resulting in minimal tax implications for employees. They can also offer a car allowance of 350 per month for those who choose to use their own vehicle (must be under 5 years old, well-maintained, and have 5 doors). While business mileage is expected to be minimal, they are open to discussing reimbursement for any incurred costs. Bonus Structure: Their performance-based bonuses are tied to monthly recurring revenue and higher rewards for involvement in new business initiatives. While there may be lower earnings in the first year due to limited client involvement, existing clients could yield bonuses between 750 - 1,500. Winning a substantial new client could result in bonuses of 3,000 - 4,000, with an overall bonus range from 1,000 to 5,000. They intentionally maintain a focus on base pay, emphasising the importance of delivering the right service and product to clients rather than solely incentivising sales-driven behaviour. Working Hours: Their office operates from 8:00 AM to 5:30 PM. While flexible hours are not firmly established at this time, the expectation is that candidates will work around 8 hours a day, with some team members starting earlier. Vacation and Benefits: Start with 24 days of annual leave, increasing to a maximum of 28 days + bank holidays Company car or car allowance Company phone Performance-based bonuses Private health insurance following probation Fun company events On-site parking Sick pay TechScheme

Job Title: Telecommunications Installation & Maintenance Engineer (London) Location: London / Field-based (UK travel required) Salary: 35k base salary plus use of a company vehicle and fuel card Role Overview We are seeking a skilled and proactive Installation & Maintenance Engineer. The successful candidate will be responsible for the installation, configuration, and ongoing support of hosted and on-premises telephony systems in the London region. This is a field-based role, requiring frequent travel and a strong commitment to delivering high-quality service and customer satisfaction. Key Responsibilities Install, configure, and maintain a range of telephony systems (hosted and on-premises). Diagnose, troubleshoot, and resolve technical faults both on-site and remotely. Perform network and infrastructure checks to ensure optimal telephony performance. Collaborate with project teams to deliver installations within set timescales. Provide end-user training and complete thorough system handovers. Maintain accurate service records, documentation, and configuration details. Uphold company standards for professionalism, safety, and customer care. Skills & Experience Proven experience working with telephony systems such as Microsoft Teams, IPECS, and Gamma. Strong understanding of SIP, LAN/WAN, firewalls, and general networking principles. Excellent fault-finding and problem-solving skills. Outstanding communication and customer service abilities. Ability to work independently as well as collaboratively within a team. Strong time management and organisational skills to handle multiple projects. Full UK driving licence (essential). Benefits Company vehicle and fuel card Death in Service cover Pension scheme Access to Perkbox employee benefits

Job Title: New Business Telecoms Sales Consultant Salary: 45k plus matching comms - Expected OTE - 100k Location: Hybrid Overview My client is a leading independent Managed Service Provider with over 25 years' experience. With 130+ employees, we're expanding rapidly and seeking a New Business consultant whose focused on winning new business telecoms and Unified Communications sales. This is an exciting chance to join a high-growth company where success is rewarded. This is a hunter role targeting mid-market businesses (20-200 employees). Your focus will be acquiring new logos, with ongoing management of the accounts you win. Key Responsibilities Generate new business opportunities through prospecting, networking, and marketing leads. Engage senior stakeholders to uncover needs and position UC solutions (Cloud, On-Prem, Contact Centre). Win, grow, and retain new accounts. What We're Looking For 2+ years' success in telecoms / Unified Comms new business sales. Strong understanding of UC, Hosted Telephony, PBX, and Contact Centre solutions. Proven hunter mentality with excellent communication skills. Entrepreneurial, target-driven, and commercially astute. This position is specifically a self generating Hunter role, so we are looking for a candidate who generates 100% of their own leads, who has a proven hunter mentality. Would all interested applicants who match the above criteria; please click apply or email me at (url removed)

Merchandising Systems Analyst - 6 month contract - remote Great opportunity to join a small remote team as a Merchandising Systems Analyst. You will be managing and responsible for monitoring and resolving issues related to the businesses key systems. Our client are a very successful manufacturing and production company for a well know beauty brand. The ideal person for this position will possess excellent analytic skills, data entry and attention to detail. You will be working across a variety of systems and making sure that all order process run seamlessly and errors/queries are dealt with in a timely manner. Requirements Experience using SAP & ERP Intermediate Excel skills Data entry skills Computer literate Customer service/sales admin Previous experience in logistics Order processing Previous Business to Business orders processing Working with online retailers Previous experience with manufactures (not essential)