Simpson Judge Ltd

Managed Services ConsultantGateshead (Hybrid)Must hold a full UK driving licenceMust hold a valid UK work permitMust live within commuting distance of GatesheadLooking for a role where your technical know-how actually makes a difference? Here's your chance to join a fast-growing, award-winning managed service provider that's helping businesses across the UK modernise, migrate and thrive.This isn't just another "behind the screen" consultant job. You'll get stuck into cloud, hybrid and on-premises migration projects, keep critical systems running smoothly, and be the trusted voice guiding clients through complex IT decisions. If you enjoy solving problems, shaping solutions, and working directly with people, this role ticks all the boxes.What you'll be doing Delivering Microsoft 365, network and server migrations, hybrid deployments and installations Troubleshooting across desktop, server, cloud and virtual environments (Hyper-V, VMware) Acting as a trusted advisor to clients, translating tech into business outcomes Proactively monitoring systems, managing SLAs, and keeping documentation sharp Collaborating with vendors, internal teams and stakeholders to resolve issues Getting involved in maintenance, incident response and occasional 24/7 supportMust haves: 2+ years MIN technical consulting experience within a Managed Service Provider Strong communicator who can simplify the complex for clients Ability to recommend and implement smart, practical solutions Familiarity with ITIL, cybersecurity standards (Cyber Essentials, ISO 27001, NIST) and data protection requirements Hands-on expertise with:o Windows Server (AD, GPOs, DNS, DHCP, DFS, Hyper-V)o Microsoft 365 (Exchange Online, Teams, Entra ID, Intune, Defender suite)o Networking (VLAN, LAN/WAN, VPN, Firewalls, NAT, Layer 3 Switching)o Virtualisation (Hyper-V/VMware)o Backup solutions (cloud & on-prem)o Endpoint protection (XDR/MDR)What's in it for you: Competitive salary + car/car allowance Unlimited holidays (yes, really) Vitality healthcare perks (Apple Watch, cinema tickets, coffee and more) Monthly CPD allowance for training/certs Flexible hybrid working Genuine career progression Charity days, referral bonuses & social events Electric car scheme Free fruit, free parking & a friendly, collaborative culture

Business Systems Analyst/Manager required in this "Hands-On" role where you'll play a key part in the business. Background in manufacturing along with knowledge of ERP systems and reporting (SQL or PowerBI). Knowledge of SysPro would be ideal but functional experience with manufacturing ERP systems is fine. The role: ? Assisting subsidiaries local I.T support with ad-hoc ERP related requests ? Co-ordination and implementation of ERP upgrades ? Attending Syspro events and providing feedback to departmental managers of findings ? Assisting with Syspro related Group I.T projects i.e. new Syspro company configurations ? Creating and maintaining group reports using SQL reporting services or PowerBI ? Establishing a good working relationship with the Dewhurst Group subsidiary companies ? Monitor ERP Services and backups. What's required: ERP system in a manufacturing environment (ideally Syspro) Crystal reports Microsoft SQL Server Microsoft SQL reporting services PowerBI knowledge ideally