Wolseley

Salary: Competitive Salary + Company Car + Excellent Benefits Technical Engineer - East/South East - Field Based -RES - Renewables So, who are we?We are RES, a part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild. Also, did we mention?In addition to the competitive salary, there are also benefits on tap including Annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, enhanced maternity / adoption leave and access to a great range of online and high street discounts. We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more! As aField BasedTechnical Engineeryoull be responsible for: Conducting technical site surveys, agreeing system specifications with installers and homeowners, producing on-site quotations, commissioning Air Source Heat Pump systems, completing system handovers, and resolving technical issues through remedial visits. Producing accurate room-by-room heat loss calculations, creating technical proposals and system performance estimates. Compiling detailed quotes/proposals for the sales team and ensuring all documentation is uploaded to the CRM system. Acting as the Nominated Technical Supervisor for all regional MCS projects, ensuring every subcontracted installation adheres to MCS standards and Building Regulations. Providing phone-based and remote technical support, maintaining strong working relationships with assigned installers, and acting as a consistent technical point of contact. This is a full-time, permanent, field based role working 42.5 hours per week Monday to Friday between 8am - 5pm. And heres what wed like you to have: Plumbing & Heating:Level 3 NVQ or equivalent. Heat Pumps:LCL/BPEC Heat Pump Design & Installation. Compliance:G3 Unvented Hot Water, WRAS, and a comprehensive knowledge of MCS standards. Technical Expertise:Proven experience in low-temperature hydraulic design and electrical fault-finding. Soft Skills:A "consultative" mindset with the ability to translate technical data into actionable insights for non-technical customers. Logistics:Based in/around East London or Ipswich, with a willingness to travel and occasional overnight stays. We look forward to receiving your application! JBRP1_UKTJ

Salary: Competitive + Bonus Digital Support Team Manager Ripon (Hybrid) So, who are we? We are Wolseley, a leading specialist trade merchant across the UK and Ireland. We pride ourselves on putting our people and customers at the heart of everything we do and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild. Also, did we mention? In addition to the competitive salary, there are also benefits on tap including Annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, enhanced maternity/adoption leave and access to a great range of online and high street discounts. We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more. As a Digital Support Team Manager based in Ripon, youll be responsible for: Leading and managing the Digital Support Team, ensuring a consistently high standard of customer service across all digital channels Supporting and enhancing digital trading capabilities for customers, branches, and the wider business Collaborating closely with the Digital team to continuously improve and develop the overall digital customer experience Overseeing team performance through effective communication management and strong people leadership practices Building and maintaining strong relationships with internal stakeholders (from branch to director level), external customers, and key suppliers And heres what wed like you to have: Attention to detail and strong organisational skills Excellent customer service and communication skills Good people management and relationship skills Strong decision-making skills Remaining calm under pressure Ability to work in a fast-paced and diverse environment We look forward to receiving your application. JBRP1_UKTJ

About the role We are looking for a CRM Systems Manager based in our Warwick office, this role will work with senior business stakeholders and the end user to provide effective tools to support the CRM processes. Championing the use of Salesforce technology across the business, you will have good knowledge of the capabilities of the Salesforce platform, its operation and defining projects that deliver value. You will be capable of operating processes to manage and prioritise new demand and resolve support issues. You must have a grasp of the technical features and functionalities of the Salesforce platform as you will help bridge the gap between the business and the technical team and will often have exposure to multiple Salesforce Clouds and Appexchange products. You will be responsible for Act as the primary point of contact for all Salesforce, Marketing Automation and CRM initiatives Work with Senior Business Stakeholders to ensure Salesforce.com and our related CRM systems are supporting the sales teams in achieving their objectives. Lead the SF.com administration and support to 300+ users, directing our 3rd party support partner and 1 direct report. Maintain and develop a roadmap for the strategic development of our CRM solutions. Manage 3rd party development and support agreements. Manage the implementation and delivery of new initiatives, including leading workshops, gathering requirements and designing solutions About you Salesforce.com or other CRM Knowledge and of the software development life cycles and System Support processes Good communication and mediation skills, strategic mindset and the ability to liaise between technical and non-technical stakeholders with a consultative approach Demonstrable experience supporting and maintaining Salesforce.com CRM applications i.e. Sales Cloud, Service Cloud Good presentation skills, and the ability to demonstrate high levels of credibility to various levels of stakeholders, who are both technical and non-technical Accountable to ensure deliverables are met both technically, and to meet client expectations, with financial implications in mind Stay abreast of new Salesforce.com releases and functionality, making suggestions to improve existing processes and implement new solutions About your development and benefits We aim to unlock your potential and equip you with all the skills required to move to the next stage in your career with us, whilst earning a full salary. This all starts with your induction where you get to know us and our business and continues with relevant training and development. Our people get benefits including: Pension plan Life Assurance Bonus scheme Holiday - 23 days increasing to 25 after 2 years' service Staff discounts on hundreds of retailers Cycle to work scheme Car salary sacrifice scheme About us Wolseley UK is the country's largest plumbing, heating and cooling trade specialist merchant and we aim to be the first choice specialist merchant for trade customers. We supply 180,000 different products to over 100,000 customers every year. Join us and you'll be part of a team that gets the right products to customers at the right price, in the right place, and at the right time. You'll also enjoy extensive training and an award-winning pension and great rewards package. And, as part of the world's largest specialist distributer of plumbing and heating products, you'll have access to a wide variety of career opportunities.