ASC Connections

2 job(s) at ASC Connections

ASC Connections Daventry, Northamptonshire
25/02/2026
Full time
A well-established, internationally recognised engineering technology business is looking to appoint an IT Support Engineer to strengthen its customer support function. This role is primarily focused on supporting external customers with software, system and application-related issues. You'll provide remote, desk-based technical support, troubleshooting complex problems across software, operating systems and associated technologies. As an IT Support Engineer, you will: Provide remote technical support to customers Troubleshoot Windows-based environments in commercial settings Diagnose and resolve application, OS, driver, network and hardware-related issues Analyse logs (Event Viewer, application logs, etc.) to isolate faults Support commercial software applications beyond basic IT-level queries Follow structured escalation processes when required Document issues and resolutions clearly and professionally IT Support Engineer experience: Awareness of machine control environments and PLC programming Understanding of RTOS (real-time operating systems) Exposure to CAD/CAM environments Experience using Salesforce or other ticket-based systems Strong Windows desktop troubleshooting experience Experience supporting commercial software applications Ability to isolate faults across software, OS, drivers, network and hardware Experience providing remote support to customers Benefits Salary up to 40,000 Join a globally respected engineering technology business Work in a highly specialised technical environment Develop niche application and system knowledge Clear long-term progression opportunities This is an excellent opportunity for a technically capable junior-to-mid-level IT Support engineer who enjoys solving problems, working directly with customers, and developing their expertise within a specialist engineering environment. If this sounds like the perfect next step in your career, then apply today! ASC Connections Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. We are committed to equal opportunity and diversity.
ASC Connections
05/02/2026
Full time
Software Development Engineer - Embedded Systems Midlands Hybrid A leading engineering-led manufacturer in the Midlands is seeking a Software Development Engineer to join their dynamic Controls Team. This is a fantastic opportunity to work on cutting-edge engineered technologies used across automotive, rail, and industrial sectors. What You'll Be Doing as Software Development Engineer: Develop and implement control strategies for engineered systems. Design and model high-level control systems. Program embedded systems using C/C++ (bare-metal and RTOS). Validate software at both unit and system integration levels. Maintain and document a reusable, reliable codebase using GitHub. Participate in design/code reviews and contribute to technical proposals. Mentor junior engineers and support cross-functional collaboration. What You'll Bring as Software Development Engineer: Strong experience with C/C++ in embedded, real-time environments. Solid understanding of electronics, electrical circuits, and communication protocols (CAN, LIN, RS232, etc.). Knowledge of cybersecurity (UNECE R155/R156) and functional safety (ISO 26262). Familiarity with high-level languages like Python or C#. Experience with engineering processes such as V-model, FMEA, and Waterfall. Degree in Software Engineering, Computer Science, or a related field. Why Apply for this Software Development Engineer role? Work on innovative, real-world engineering challenges. Be part of a collaborative, forward-thinking team. Enjoy a hybrid working model and opportunities for professional development. ASC Connections Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. We are committed to equal opportunity and diversity.