CRM Marketing Automation Manager (Salesforce) Term: 12-month contract - with the team having at least a 3 year roadmap ahead of it Salary: £45k to £60k plus bonus, 25 days leave, good pension, healthcare, life assurance, etc. Location: Hybrid, two days a week in office, which can be in either Bournemouth or Bristol offices The team you'll be joining is mid transformation of CRM journeys for this insurance giant. You'll join a team of 8 who are supporting the creation of these new customer journeys and CRM workflows, within Salesforce Marketing Cloud. With this role leaning into the technical side of the platform, handling the build and creation of said journeys, implementing dynamic content within complex customer communications across both promotional and operational communication journeys. Because this sits within insurance, there's a heavier emphasis on regulations within dynamic content being served. Think things like policy pricing, medical exclusions, underwriting terms which need to be applied - all at an individual level and how that's delivered at scale through automation. This team are building a whole new 'next generation' of CRM capability for the business. Looking to level up the sophistication of CRM journeys and automation. Which will include testing AI capabilities too within Salesforce. With all this comes the need for testing - both through logic specs, considering what should appear and why on communications, as well as whether dynamic content is pulling through correctly into the final communications. So having a solid understanding in how to create and implement effective test and learn strategies will be important. What you'll be involved in Creating, testing and improving digital customer journeys across the Salesforce Marketing Cloud ecosystem Working with BA and tech teams to align workflows, architecture and product requirements Translating commercial objectives into clear, usable CRM objectives and comms Shaping propositions for new capabilities and guiding them from idea to launch Using insight from customer behaviour, brokers and performance data to refine CRM journeys, customer comms and enhance CRM journeys Spotting friction points and recommending changes that will lift engagement and enhance the customer experience Keeping delivery on track across product, digital, engineering and operational teams What helps you succeed here Experience within CRM Operations/CRM Automation working with Salesforce/SFMC Confidence turning data, research and customer behaviour into sophisticated CRM journeys Experience of the above within a regulated environment - financial service, utilities, insurance, healthcare, telecoms, etc. Good understanding of creating, testing and optimising sophisticated customer journey comms which utilise dynamic content The ability to simplify technical detail for stakeholders and keep teams aligned Curiosity, structure and a habit of nudging things forward even when the detail is evolving Want to Apply? Here's how Applicants must have the right to live and work in the UK. You can share your Linkedin profile or email me a CV - it doesn't have to be up to date, we can work on that once you decide you want to take this forward. Or, for a chat and more information please contact me on: Colin Doree Recruiter Blue Pelican
05/02/2026
Full time
CRM Marketing Automation Manager (Salesforce) Term: 12-month contract - with the team having at least a 3 year roadmap ahead of it Salary: £45k to £60k plus bonus, 25 days leave, good pension, healthcare, life assurance, etc. Location: Hybrid, two days a week in office, which can be in either Bournemouth or Bristol offices The team you'll be joining is mid transformation of CRM journeys for this insurance giant. You'll join a team of 8 who are supporting the creation of these new customer journeys and CRM workflows, within Salesforce Marketing Cloud. With this role leaning into the technical side of the platform, handling the build and creation of said journeys, implementing dynamic content within complex customer communications across both promotional and operational communication journeys. Because this sits within insurance, there's a heavier emphasis on regulations within dynamic content being served. Think things like policy pricing, medical exclusions, underwriting terms which need to be applied - all at an individual level and how that's delivered at scale through automation. This team are building a whole new 'next generation' of CRM capability for the business. Looking to level up the sophistication of CRM journeys and automation. Which will include testing AI capabilities too within Salesforce. With all this comes the need for testing - both through logic specs, considering what should appear and why on communications, as well as whether dynamic content is pulling through correctly into the final communications. So having a solid understanding in how to create and implement effective test and learn strategies will be important. What you'll be involved in Creating, testing and improving digital customer journeys across the Salesforce Marketing Cloud ecosystem Working with BA and tech teams to align workflows, architecture and product requirements Translating commercial objectives into clear, usable CRM objectives and comms Shaping propositions for new capabilities and guiding them from idea to launch Using insight from customer behaviour, brokers and performance data to refine CRM journeys, customer comms and enhance CRM journeys Spotting friction points and recommending changes that will lift engagement and enhance the customer experience Keeping delivery on track across product, digital, engineering and operational teams What helps you succeed here Experience within CRM Operations/CRM Automation working with Salesforce/SFMC Confidence turning data, research and customer behaviour into sophisticated CRM journeys Experience of the above within a regulated environment - financial service, utilities, insurance, healthcare, telecoms, etc. Good understanding of creating, testing and optimising sophisticated customer journey comms which utilise dynamic content The ability to simplify technical detail for stakeholders and keep teams aligned Curiosity, structure and a habit of nudging things forward even when the detail is evolving Want to Apply? Here's how Applicants must have the right to live and work in the UK. You can share your Linkedin profile or email me a CV - it doesn't have to be up to date, we can work on that once you decide you want to take this forward. Or, for a chat and more information please contact me on: Colin Doree Recruiter Blue Pelican
A leading recruitment agency is seeking a CRM Marketing Automation Manager with experience in Salesforce Marketing Cloud. This hybrid role in the United Kingdom focuses on creating and optimizing digital customer journeys for a major insurance client. Ideal candidates will have a strong background in CRM Operations and the ability to work within regulated sectors. Competitive salary of £45k to £60k plus bonuses is offered, along with benefits like 25 days leave and excellent healthcare coverage.
05/02/2026
Full time
A leading recruitment agency is seeking a CRM Marketing Automation Manager with experience in Salesforce Marketing Cloud. This hybrid role in the United Kingdom focuses on creating and optimizing digital customer journeys for a major insurance client. Ideal candidates will have a strong background in CRM Operations and the ability to work within regulated sectors. Competitive salary of £45k to £60k plus bonuses is offered, along with benefits like 25 days leave and excellent healthcare coverage.
CRM Marketing Automation Manager (Salesforce) Term: 12-month contract - with the team having at least a 3 year roadmap ahead of it Salary: £45k to £55k plus bonus, 25 days leave, good pension, healthcare, life assurance, etc. Location: Hybrid, two days a week in office, which can be in either Bournemouth or Bristol offices. The team you'll be joining is mid transformation of CRM journeys for this financial services giant. You'll join an existing team who are growing to support the creation of new customer journeys and CRM workflows being built upon Salesforce Marketing Cloud. With this role leaning into the technical side of the platform, handling the build and creation of said journeys, implementing dynamic content within complex customer communications across both promotional and operational communication journeys. Because this sits within financial services, there's a heavier emphasis on regulations within the dynamic content being served. Think things like policy pricing, exclusions, underwriting terms which need to be applied - all at an individual level and how that's delivered at scale through automation. This team are building a whole new 'next generation' of CRM capability for the business. Looking to level up the sophistication of CRM journeys and automation. Which will include testing AI capabilities too within Salesforce. With all this comes the need for testing - both through logic specs, considering what should appear and why on communications, as well as whether dynamic content is pulling through correctly into the final communications. So having a solid understanding in how to create and implement effective test and learn strategies will be important. What you'll be involved in Creating, testing and improving digital customer journeys across the Salesforce Marketing Cloud ecosystem Working with BA and tech teams to align workflows, architecture and product requirements Translating commercial objectives into clear, usable CRM objectives and comms Shaping propositions for new capabilities and guiding them from idea to launch Using insight from customer behaviour, brokers and performance data to refine CRM journeys, customer comms and enhance CRM journeys Spotting friction points and recommending changes that will lift engagement and enhance the customer experience Keeping delivery on track across product, digital, engineering and operational teams What helps you succeed here Experience within CRM Operations/CRM Automation working with Salesforce/SFMC Confidence turning data, research and customer behaviour into sophisticated CRM journeys Experience of the above within a regulated environment - financial service, utilities, insurance, healthcare, telecoms, etc. Good understanding of creating, testing and optimising sophisticated customer journey comms which utilise dynamic content The ability to simplify technical detail for stakeholders and keep teams aligned Curiosity, structure and a habit of nudging things forward even when the detail is evolving Want to Apply? Here's how: Applicants must have the right to live and work in the UK. You can share yourLinked-in profileoremail me a CV- it doesn't have to be up to date, we can work on that once you decide you want to take this forward. Or, for a chat and more information please contact me on: Colin Doree Recruiter Blue Pelican
03/02/2026
Full time
CRM Marketing Automation Manager (Salesforce) Term: 12-month contract - with the team having at least a 3 year roadmap ahead of it Salary: £45k to £55k plus bonus, 25 days leave, good pension, healthcare, life assurance, etc. Location: Hybrid, two days a week in office, which can be in either Bournemouth or Bristol offices. The team you'll be joining is mid transformation of CRM journeys for this financial services giant. You'll join an existing team who are growing to support the creation of new customer journeys and CRM workflows being built upon Salesforce Marketing Cloud. With this role leaning into the technical side of the platform, handling the build and creation of said journeys, implementing dynamic content within complex customer communications across both promotional and operational communication journeys. Because this sits within financial services, there's a heavier emphasis on regulations within the dynamic content being served. Think things like policy pricing, exclusions, underwriting terms which need to be applied - all at an individual level and how that's delivered at scale through automation. This team are building a whole new 'next generation' of CRM capability for the business. Looking to level up the sophistication of CRM journeys and automation. Which will include testing AI capabilities too within Salesforce. With all this comes the need for testing - both through logic specs, considering what should appear and why on communications, as well as whether dynamic content is pulling through correctly into the final communications. So having a solid understanding in how to create and implement effective test and learn strategies will be important. What you'll be involved in Creating, testing and improving digital customer journeys across the Salesforce Marketing Cloud ecosystem Working with BA and tech teams to align workflows, architecture and product requirements Translating commercial objectives into clear, usable CRM objectives and comms Shaping propositions for new capabilities and guiding them from idea to launch Using insight from customer behaviour, brokers and performance data to refine CRM journeys, customer comms and enhance CRM journeys Spotting friction points and recommending changes that will lift engagement and enhance the customer experience Keeping delivery on track across product, digital, engineering and operational teams What helps you succeed here Experience within CRM Operations/CRM Automation working with Salesforce/SFMC Confidence turning data, research and customer behaviour into sophisticated CRM journeys Experience of the above within a regulated environment - financial service, utilities, insurance, healthcare, telecoms, etc. Good understanding of creating, testing and optimising sophisticated customer journey comms which utilise dynamic content The ability to simplify technical detail for stakeholders and keep teams aligned Curiosity, structure and a habit of nudging things forward even when the detail is evolving Want to Apply? Here's how: Applicants must have the right to live and work in the UK. You can share yourLinked-in profileoremail me a CV- it doesn't have to be up to date, we can work on that once you decide you want to take this forward. Or, for a chat and more information please contact me on: Colin Doree Recruiter Blue Pelican
A leading recruitment agency is seeking a CRM Marketing Automation Manager to enhance customer journeys using Salesforce Marketing Cloud. This hybrid role requires expertise in CRM operations within regulated environments. Key responsibilities include creating and testing customer journeys, aligning workflows with BA and tech teams, and leveraging data insights to optimize engagement. The ideal candidate will have experience in financial services and a strong understanding of dynamic content optimization.
03/02/2026
Full time
A leading recruitment agency is seeking a CRM Marketing Automation Manager to enhance customer journeys using Salesforce Marketing Cloud. This hybrid role requires expertise in CRM operations within regulated environments. Key responsibilities include creating and testing customer journeys, aligning workflows with BA and tech teams, and leveraging data insights to optimize engagement. The ideal candidate will have experience in financial services and a strong understanding of dynamic content optimization.
Senior Functional/Technical Consultant Dynamics 365 CE / CRM Remote Working / Work from Home Dynamics CRM, D365 CE, Customer Engagement, CRM, Consultant, Senior Consultant This global consultancy understands what it takes to digitally transform organisations, harnessing the power of the latest technologies and seamlessly integrating them into businesses. Working across the private and public sectors, they specialise in user-friendly business applications based on the Microsoft cloud. You'll be joining a team of highly experienced industry professionals, consultants and technology experts and this highly skilled team help drive improvements to many aspects of business creating efficiencies and growth. Job Description • Responsible for design, build, test and deployment efforts for CRM technology solutions • Provide hands on functional and technical knowledge as well as manage client relationships • Write development specifications and interface with customers to test mods and resolve any issues that arise • You'll be given the opportunity to occasionally lead consultants in various project work streams • Analyse customer needs and participate in the design and architecture of business process solutions • Responsible for completeness and quality of functional design • Translate business requirements into CRM functional and configuration requirements • Responsible for testing and documenting the CRM configuration Additional Information They heavily invest in training and development for you from day one through your entire career with them. They offer a clearly structured career development path - depending on the direction you want your career to take. To summarise: Pay above UK average salaries ? Provide mentoring and training throughout your career ? Provide a clear structured career path ? Work on exciting projects across multiple industries ? Work with some of the best D 365 CE / CRM professionals in the UK ? Flexible working / work from home ? Provide a great benefits package ? Salary: £55,000 - £68,000 + Benefits
07/10/2021
Full time
Senior Functional/Technical Consultant Dynamics 365 CE / CRM Remote Working / Work from Home Dynamics CRM, D365 CE, Customer Engagement, CRM, Consultant, Senior Consultant This global consultancy understands what it takes to digitally transform organisations, harnessing the power of the latest technologies and seamlessly integrating them into businesses. Working across the private and public sectors, they specialise in user-friendly business applications based on the Microsoft cloud. You'll be joining a team of highly experienced industry professionals, consultants and technology experts and this highly skilled team help drive improvements to many aspects of business creating efficiencies and growth. Job Description • Responsible for design, build, test and deployment efforts for CRM technology solutions • Provide hands on functional and technical knowledge as well as manage client relationships • Write development specifications and interface with customers to test mods and resolve any issues that arise • You'll be given the opportunity to occasionally lead consultants in various project work streams • Analyse customer needs and participate in the design and architecture of business process solutions • Responsible for completeness and quality of functional design • Translate business requirements into CRM functional and configuration requirements • Responsible for testing and documenting the CRM configuration Additional Information They heavily invest in training and development for you from day one through your entire career with them. They offer a clearly structured career development path - depending on the direction you want your career to take. To summarise: Pay above UK average salaries ? Provide mentoring and training throughout your career ? Provide a clear structured career path ? Work on exciting projects across multiple industries ? Work with some of the best D 365 CE / CRM professionals in the UK ? Flexible working / work from home ? Provide a great benefits package ? Salary: £55,000 - £68,000 + Benefits
Dynamics 365 CE / CRM Lead Functional / Technical Consultant Remote Working / Work from Home Dynamics CRM, D365 CE, Customer Engagement, CRM, Consultant, Lead Consultant Employing over 300,000 people worldwide, this global giant has an outstanding opportunity to join the best in class Dynamics CE CRM Team as a Lead Consultant. All consultants are able to be home based, however as their client offices are spread throughout the UK, you must be willing to travel and stay away from home during the working week when restrictions allow. They work across multiple industries such as Finance, Manufacturing, Local Government, Retail, Professional Services, Housing, Insurance and many more. Recognised as one of the best Dynamics consultancies in the world, you'll be joining an amazing team. Key responsibilities: Implement and deploy Microsoft Dynamics CRM Analyse & identify opportunities for improvement Gather and understand client functional requirements Perform gap analysis between a client's requirements and the functionality within Microsoft Dynamics CRM Identify creative workarounds without the development of custom code Understand the functional capabilities and limitations Design and integrate business processes and data flows between CRM applications and other applications Train client personnel on Microsoft Dynamics CRM (functional and technical training) Develop high level project work plans Lead technical discussions with clients Develop data conversion and testing strategies Staff development & coaching Additional Information They heavily invest in training and development for you from day one through your entire career with them. They offer a clearly structured career development path - depending on the direction you want your career to take. To summarise: Pay above UK average salaries ? Provide mentoring and training throughout your career ? Provide a clear structured career path ? Work on exciting projects across multiple industries ? Work with some of the best D 365 CE / CRM professionals in the UK ? Flexible working / work from home ? Provide a great benefits package ? All great journeys start with a step. Your first step is to send your CV for immediate consideration. Salary: £68,000 - £79,000 + Benefits
07/10/2021
Full time
Dynamics 365 CE / CRM Lead Functional / Technical Consultant Remote Working / Work from Home Dynamics CRM, D365 CE, Customer Engagement, CRM, Consultant, Lead Consultant Employing over 300,000 people worldwide, this global giant has an outstanding opportunity to join the best in class Dynamics CE CRM Team as a Lead Consultant. All consultants are able to be home based, however as their client offices are spread throughout the UK, you must be willing to travel and stay away from home during the working week when restrictions allow. They work across multiple industries such as Finance, Manufacturing, Local Government, Retail, Professional Services, Housing, Insurance and many more. Recognised as one of the best Dynamics consultancies in the world, you'll be joining an amazing team. Key responsibilities: Implement and deploy Microsoft Dynamics CRM Analyse & identify opportunities for improvement Gather and understand client functional requirements Perform gap analysis between a client's requirements and the functionality within Microsoft Dynamics CRM Identify creative workarounds without the development of custom code Understand the functional capabilities and limitations Design and integrate business processes and data flows between CRM applications and other applications Train client personnel on Microsoft Dynamics CRM (functional and technical training) Develop high level project work plans Lead technical discussions with clients Develop data conversion and testing strategies Staff development & coaching Additional Information They heavily invest in training and development for you from day one through your entire career with them. They offer a clearly structured career development path - depending on the direction you want your career to take. To summarise: Pay above UK average salaries ? Provide mentoring and training throughout your career ? Provide a clear structured career path ? Work on exciting projects across multiple industries ? Work with some of the best D 365 CE / CRM professionals in the UK ? Flexible working / work from home ? Provide a great benefits package ? All great journeys start with a step. Your first step is to send your CV for immediate consideration. Salary: £68,000 - £79,000 + Benefits
D365 CRM Developer £50,000 - £60,000 + Bonus + Benefits MS Dynamics 365, CRM, Developer, CE, Power Platform, SSIS, SSRS, .Net We are looking for an experienced Dynamics 365 Developer to manage and maintain the Dynamics 365 CRM platform for this end user, working on functionality to meet business needs. They have built upon the existing system, using a wide range of the tools available across Power Platform stack. This role is an opportunity to continue that progression and assist stakeholders with efficient and effective solutions. The Tech department is a small dynamic, friendly environment offering high autonomy and learning opportunities for the right person who wants to make a hands-on high impact. You'll need to have experience of: CRM Solution design, implementations, customisations & configuration CRM plugin development, associated web service integrations SISS Integration support & end-user support SSRS & Power BI Reporting Scoping & requirements gathering with key stakeholders Testing, implementation, training and documentation Agile digital working environments Microsoft Dynamics CRM platforms (Versions 2011/2013/2015/2016/365) MS Customer Engagement, Marketing, Sales Power Platform (PowerBI, PowerAutomate, PowerApps) XRM Toolbox & associated apps ASP.NET Development Web Development languages (HTML, CSS, JavaScript) Awareness of the following would be beneficial but not essential RESTful Web Services Software development lifecycle (SDLC) MS SQL Server Integration Services (SSIS) SQL & SSRS Reporting (SSMS & Report Builder) FetchXML, PowerQuery, DAX Location The company operate a hybrid approach to working with a mix of home and office-based working. The exact nature of this can be agreed with your line Manager. The offices are located close to Watford. Please send your CV for consideration.
07/10/2021
Full time
D365 CRM Developer £50,000 - £60,000 + Bonus + Benefits MS Dynamics 365, CRM, Developer, CE, Power Platform, SSIS, SSRS, .Net We are looking for an experienced Dynamics 365 Developer to manage and maintain the Dynamics 365 CRM platform for this end user, working on functionality to meet business needs. They have built upon the existing system, using a wide range of the tools available across Power Platform stack. This role is an opportunity to continue that progression and assist stakeholders with efficient and effective solutions. The Tech department is a small dynamic, friendly environment offering high autonomy and learning opportunities for the right person who wants to make a hands-on high impact. You'll need to have experience of: CRM Solution design, implementations, customisations & configuration CRM plugin development, associated web service integrations SISS Integration support & end-user support SSRS & Power BI Reporting Scoping & requirements gathering with key stakeholders Testing, implementation, training and documentation Agile digital working environments Microsoft Dynamics CRM platforms (Versions 2011/2013/2015/2016/365) MS Customer Engagement, Marketing, Sales Power Platform (PowerBI, PowerAutomate, PowerApps) XRM Toolbox & associated apps ASP.NET Development Web Development languages (HTML, CSS, JavaScript) Awareness of the following would be beneficial but not essential RESTful Web Services Software development lifecycle (SDLC) MS SQL Server Integration Services (SSIS) SQL & SSRS Reporting (SSMS & Report Builder) FetchXML, PowerQuery, DAX Location The company operate a hybrid approach to working with a mix of home and office-based working. The exact nature of this can be agreed with your line Manager. The offices are located close to Watford. Please send your CV for consideration.
