Operations Resources

Installations Engineer - CCTV Access Control IRS and Data Cabling Looking for an experienced Installations Engineer to work on construction sites for mostly new offices across the London M25 region. This role is full time permanent, all travel costs to site are paid either an expensed company van or travel card provided. Projects are on multiple concurrent sites across London, you must be willing to travel where required. Travel time is paid. Projects are to install all the cabling, containment and end points for CCTV, Access Control and IRS (TV reception) systems and Fibre and Data cable CAT5Cat6 networks. Applicants require an ECS or CSCS card. Drivers preferred although, not essential as most sites are near tube / train stations. Basic salary is £36 to 40K, for a 40 hour week Mon - Friday, there's plenty of paid overtime available. This is a full time permanent job with pension, paid holidays, company Van, tools, uniform etc. all provided.

Data Cabling Installations Engineer - Retail Projects Looking for an experienced Field Engineer to join a growing UK wide team who undertake new openings projects, moves and changes work for IT and EPOS systems within mostly retail environments across the UK. This role is to mostly cover projects around the Central England area, ideally we are looking for an Engineer in the NN postcode area. Applicants for this role must be flexible, as if there is no work locally, you will travel to support other areas. This may include occasional overnight stays. Standard hours are 40 hours per week, with all are hours paid including travel time, so there is plenty of overtime potential. Premium rates of x1.5 for all additional hours. Work is scheduled mostly Mon - Friday, with occasional weekends. To apply for this role you must have: Previous experience assisting on similar installations projects, Cat 5 / 6 data cabling, terminating and testing. Be physically confident using ladders, drills and hand tools. Full UK drivers licence (with max 6 points). No issues passing a basic DBS check. Live in within about 45 mins drive Northampton. Useful experience would include: Previous EPOS systems Retail environment projects experience Any site safety cards e.g. ECS, CSCS, IPAF etc. Salary: Basic £31000 for 40 hours Mon - Fri, 8 hours a day. Expensed co. van (with personal use) all tools, uniform, PPE, expenses credit card & fuel card, phone and laptop all provided. This is an excellent opportunity to join a growing company.

Cad Technician / Junior CAD Technician Looking for someone trained to use CAD design software to create drawings and diagrams. Would suit an ex-Kitchen Designer or anyone that's worked in a CAD role. The CAD Technician creates drawings for engineering diagrams of planned cable installations in mostly blocks of flats. This role is office based in Harlow, Essex with future hybrid working flexibility once trained. Main duties are to create initial drawings, often overlaying designs onto site photos, for proposed installations of Fire Alarm, Security CCTV, Access Control systems and the associated data cabling networks. Once created you would modify drawings in-line with any variations or amendments required. Monday - Friday 08:30 - 17:00 Salary is £28 - £32K

Job Title: Head of Resource Management (ITIL-Aligned) Role Summary: The Head of Resource Management is responsible for the strategic planning, allocation, and optimisation of resources across the organisation. This role ensures that human, technical, and financial resources are aligned with ITIL service management practices to support efficient service delivery, project execution, and operational continuity. Key Responsibilities: Strategic Resource Planning • Develop and implement resource management strategies aligned with ITIL service lifecycle stages. • Forecast future resource needs based on service demand, project pipelines, and business growth. • Collaborate with ITIL Process owners, Operational Owners and Service Delivery Managers to ensure resource availability for critical IT services. Resource Allocation & Optimisation • Oversee allocation of resources across IT projects and operational functions. • Maintain a centralised resource scheduling and tracking system. • Monitor resource utilisation and adjust plans to meet changing priorities. Governance & Compliance • Ensure resource management practices comply with ITIL standards and organisational policies. • Support audits and reviews of resource-related processes. • Maintain accurate documentation of resource assignments and capacity. Stakeholder Engagement • Act as a liaison between IT leadership, HR, finance, and project teams. • Present resource status reports and forecasts to senior management. • Facilitate resource planning meetings and cross-functional collaboration. Team Leadership & Development • Develop training programs for resource management tools and processes. • Foster a culture of continuous improvement and professional development. ITIL Integration • Align resource management with ITIL practices such as Service Design, and Continual Service Improvement. • Participate in Change Advisory Boards (CAB) to assess resource impact of proposed changes. Qualifications: • Bachelor's degree in IT, Business Administration, or related field desirable but not essential, depending on experience. • ITIL Foundation or Practitioner certification. • 7+ years of experience in resource management, preferably in IT service environments. • Strong understanding of ITIL service lifecycle and practices. • Proficiency in resource management tools (e.g., MS Project, Smartsheet, Planview). Skills & Competencies: • Strategic thinking and long-term planning. • Excellent communication and stakeholder management. • Strong analytical and problem-solving abilities. • Leadership and team-building capabilities. • Experience in budget planning and cost optimisation. • High emotional intelligence and conflict resolution skills.

Computer Technician / IT Engineer £13.75 per hour + company van, fuel and all parking expenses. Looking for an enthusiastic IT Support / Computer Hardware Repair person with a full UK drivers licence, who lives in Kent. You will be trained to undertake hardware Field Service calls in this client's retail customers stores on their IT and EPOS equipment. This role is initially a temporary / contract position covering a full time vacancy, so is likely to go temp to perm in the new year. The client will provide you with a company van, fuel card, uniform and pay all expenses like parking. Standard hours are 0800 - 1700 with 1 hour break, 40 hours per week. Overtime paid outside of this. Standard days are 5 days per week Tuesday to Saturday. You will bill £110 per day for your availability and £13.75 for any additional hours worked / travelling. Most of the calls are swap-outs, replacing faulty devices like: Printers, Screens, Keyboards, Chip and PIN machines etc. You will arrive with replacement parts and follow scripts to setup some of the devices. This is a temporary position, proposed start date Wednesday 10th November.

Satellite and TV Aerial Systems Field Service Engineer Looking for an experienced Satellite and / or TV Aerial Engineer to work mainly on service maintenance contracts for betting shops and other commercial premises (Gyms, Hotels, Retailers, Pubs etc). Engineer level (Satellite and UHF Aerial experience with knowledge of RF and or IPTV)£24000 - £27000 Basic + £2500 On Call (1 in 3) inc + Van and Over Time Junior level Engineer (e.g. Sky experience or Domestic Aerial experience) £21 - £23000 + same. Applicants for this role must have a full UK drivers licence, be able to pass a DBS (Criminal Records checks) and have at least 1 years experience in a similar Field Service role on Satellite, Sky TV and UHF Aerial equipment. Training on distributed RF, IPTV and Wi-Fi systems will be offered, any previous experience highly desirable. You will be provided with an expensed company Van, uniform, tools, ladders etc. The basic salary depending on experience will be around £23 - £27000 basic + £2500 on call + overtime pay (likely to be over £3000 per annum), total earnings at the top end of £32000 + per annum. You will be required to work on call 1 week in 3 - Saturday Sunday and Evenings on call. Door to door overtime applies if called out. You need to have a flexible attitude, be willing to occasionally stay overnight and have excellent client facing skills. The team of guys all work closely together and have a great work ethic and sense of camaraderie, it's very important to get a similar hard-working, service minded individual.