Huntress

Technical Support Engineer (JavaScript)- Staines/Hybrid- 12 Months- £150-£200 per day A global technical company are looking for an experienced Technical Support Engineer to join their team on an initial 12 month assignment. The successful candidate will resolve technical cases created by customers looking for help to understand or troubleshoot unexpected behaviours or to answer technical questions about the software and platform. Skills/ Experience: 1+ years customer facing technical support experience Working knowledge of the components in a web applications stack Experience in one (or more) of the following: JavaScript, CSS, HTML, XML Experience in Relational Databases (i.e. MySQL, MariaDB, Oracle) Good experience writing or debugging JavaScript (or other object orientated languages) Good experience in using browser debug tools, i.e. F11 tools in IE, Firebug, Chrome developer tools, etc. Excellent verbal and written communication skills Works well in a team environment Strong personal commitment to quality and customer service Ability to understand and communicate complex issues and technical processes Proven ability to maintain a professional demeanor when handling complex user issues and dealing with customers Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.

Google Workspace Endpoint Specialist A global powerhouse within the financial services industry is looking for a Google Workspace Endpoint Specialist to join their team on a 6 month contract, designing/implementing GWP endpoint management capabilities. The ideal candidate has expert level knowledge and experience in designing and implementing complex cloud and security solutions, including migrations, on the Google Workspace platform. The position will work closely with Product Owners, Applications Owners, Network and Security teams to deliver the best solution for large modern workplace solutions. Candidates should possess expert knowledge in public and hybrid cloud models. The engineer needs to have the ability to provide insight into the workloads and their dependencies to map out the best strategy to migrate workloads and deploy solutions to Google Workspace. Responsibilities: Support the team in the design and implementation of a highly available, scalable, and secure modern workplace solutions using industry best practices on Google Workspace technologies such as Gmail, Meet, Chat, Drive, Identity and Access Management, Information Protection, and Compliance. Work closely with technical advisors and engineers to meet Google Workspace technical and security requirements. Ability to provide super admin support, and integrate Google Workspace with other cloud services. Assist the Product Owner on Google Workspace-related projects. Work closely with users, application architects, and system owners to develop and deliver solutions on Google Workspace. Experience proactively finding problems and providing innovative solutions to resolve these problems Conduct root-cause analysis, isolate the source of problems and resolve bugs. Create, maintain, and publish IT policies, standards, and procedures on Google infrastructure. Improve procedures through service redesign via automation or process elimination Deploy and execute processes and standards for optimal use of cloud service provider offerings. Monitor consumption of cloud resources and application performance. Skills Required Google Workspace Admin Certification - Must be recent 5 yrs + Sr. Admin in Google Workspace (former G-Suite) Experience designing/implementing GWP endpoint management capabilities Experience in automating complex system administration tasks by using coding, scripting, or systems engineering skills. Ability to write scripts using GAM or code using AppScript Ability to identify new and innovative ways to use existing toolsets to automate management, monitoring, and related processes to increase efficiency. Up-to-date with the latest features on Google Workspace Extensive experience in troubleshooting and debugging systems and scripts; ability to triage technical issues for timely responses. Experience with implementing and integrating various cloud systems with Google workspace i.e. Interoperability with MS Office 365. Possesses a strong ability to resolve complex project challenges by using out-of-the-box thinking, proposing ideas, and working to bring them to fruition. Must be able to configure Google Workspace; include Google Vault and enhanced security services. Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.

Google Workspace Security Specialist A global powerhouse within the financial services industry is looking for a Google Workspace Security Specialist to join their team on a 6 month contract, designing/implementing GWP endpoint management capabilities. The ideal candidate has expert level knowledge and experience in designing and implementing complex cloud and security solutions, including migrations, on the Google Workspace platform. The position will work closely with Product Owners, Applications Owners, Network and Security teams to deliver the best solution for large modern workplace solutions. Candidates should possess expert knowledge in public and hybrid cloud models. The engineer needs to have the ability to provide insight into the workloads and their dependencies to map out the best strategy to migrate workloads and deploy solutions to Google Workspace. Responsibilities: Support the team in the design and implementation of a highly available, scalable, and secure modern workplace solutions using industry best practices on Google Workspace technologies such as Gmail, Meet, Chat, Drive, Identity and Access Management, Information Protection, and Compliance. Work closely with technical advisors and engineers to meet Google Workspace technical and security requirements. Ability to provide super admin support, and integrate Google Workspace with other cloud services. Assist the Product Owner on Google Workspace-related projects. Work closely with users, application architects, and system owners to develop and deliver solutions on Google Workspace. Experience proactively finding problems and providing innovative solutions to resolve these problems Conduct root-cause analysis, isolate the source of problems and resolve bugs. Create, maintain, and publish IT policies, standards, and procedures on Google infrastructure. Improve procedures through service redesign via automation or process elimination Deploy and execute processes and standards for optimal use of cloud service provider offerings. Monitor consumption of cloud resources and application performance. Skills Required Google Workspace Admin Certification - Must be recent 5 yrs + Sr. Admin in Google Workspace (former G-Suite) Experience designing/implementing GWP security capabilities Experience in automating complex system administration tasks by using coding, scripting, or systems engineering skills. Ability to write scripts using GAM or code using AppScript Ability to identify new and innovative ways to use existing toolsets to automate management, monitoring, and related processes to increase efficiency. Up-to-date with the latest features on Google Workspace Extensive experience in troubleshooting and debugging systems and scripts; ability to triage technical issues for timely responses. Experience with implementing and integrating various cloud systems with Google workspace i.e. Interoperability with MS Office 365. Possesses a strong ability to resolve complex project challenges by using out-of-the-box thinking, proposing ideas, and working to bring them to fruition. Must be able to configure Google Workspace; include Google Vault and enhanced security services. Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.

Service & Process Improvement Co-ordinator Permanent £28000 Hybrid role, home and office based. If you are looking to join an organisation who run their business with passion and integrity, a company who empower others to do their jobs, an employer who listens and keeps their commitments and treats everyone with respect, than look no further.... This business is having an exceptionally great year and due to their great fortune are now keen to expand the team with a new member who can add to the departments current success. The most important thing for the Hiring Manager is to find somebody who wants to work hard and make a difference, ultimately improving the customers journey. As a Service & Process Improvement Co-ordinator you will be effectively running multiple initiatives and projects autonomously to drive services wide improvements using both the voice of the customer and business data to identify and enhance the customers experience. This will be carried out by a variety of tasks to include undertaking investigations, analysis of data, creation of detailed reports and audits in the areas of both Escalations and NPS. There are many qualities you can possess to ensure your victory in this pivotal role, highly motivated, self starter, proactive, results driven and by being a remarkable problem solver. Knowledge of Yellow and Green belt Lean Six Sigma is highly desirable although not essential. In return for your dedication and effort you will be offered the chance to be part of a real community a business who invests heavily in their workforce. Job opportunities are endless and will be offered and based on your ability. You will also receive a very generous benefits package, where you really will not want for nothing..... Shortlist begins now....... Huntress does not discriminate on the grounds of age, race, gender, disability, creed or sexual orientation and complies with all relevant UK legislation. PLEASE NOTE! You should make yourself aware of how immigration laws apply to your situation before applying for any jobs. We are acting as a Recruitment Business in relation to this role.

1st Line Engineer - Basildon Full time - Permanent - Hybrid working £20,000 - £24,000 (Depending on experience) I am recruiting for a growing and well-established client who are increasing headcount in their IT team. The company offer long-term progression opportunities within the business and a clear career pathway. Duties will include: Managing the Ticketing system, which can be a high volume per day Processing 1st Line tickets and escalating 2nd Line tickets to the correct team member Working to set SLA's and timeframes Troubleshooting and resolving desktop and system issues Providing excellent customer service whilst assisting with user issues such as printers and password issues Setting up new user logins (using Active Directory) and creating Office 365 email accounts Providing remote end user Desktop support Maintaining the MS Server and ensuring Customer Documents are up to date Experience required: Previous experience within a 1st Line Support or similar role - Minimum of one year required Knowledge of Office 365 and Active Directory Excellent communication skills and able to work to deadlines Monday - Friday 40 hours per week between the hours of 8am - 6pm on a shift pattern Clear career pathway progression subject to performance £20,000 - £24,000 Hybrid working Apply today! *Shortlisting immediately* Huntress does not discriminate on the grounds of age, race, gender, disability, creed or sexual orientation and complies with all relevant UK legislation. PLEASE NOTE! You should make yourself aware of how immigration laws apply to your situation before applying for any jobs. We are acting as a Recruitment Business in relation to this role.