Capita

A prominent consulting firm in the United Kingdom is seeking an experienced HR & Payroll Service Designer to lead service design and implementation. The role involves creating service blueprints, working with cross-functional teams, and ensuring alignment with client requirements. The ideal candidate has extensive experience in HR & Payroll design, a strong user experience focus, and familiarity with ERP platforms like Oracle Fusion. Attractive salary and benefits included.

A consulting and services firm is looking for a Service Architect to design and deliver IT services. This role involves translating customer requirements into service designs, championing service management practices and providing consultancy to ensure services meet contractual obligations. Ideal candidates will possess extensive experience in service management and ITIL certification, and strong customer focus. The position allows for home-based working and includes various employee benefits aimed at promoting inclusion and professional growth.

Shape how Capita designs and delivers its IT services. We're seeking a Service Architect who brings clarity, structure and consistency to the way services are designed and supported across Capita and for our external clients. Job title: Service Architect Job Description: This role is service management led rather than purely technical: you'll translate customer contracts, solution documents and business requirements into clear, deliverable service designs that define who supports what, how it's supported, and how it meets our obligations end to end. What we are looking for: Extensive experience in designing, developing and implementing sustainable and scalable service management processes and procedures Experience in selecting and applying service management principles, policies and techniques in client operational environments ITIL Certified Customer focussed with ability to identify and understand the (internal and/or external) customer's needs Displays a high degree of knowledge relating to service management and ITSM toolsets Good working knowledge of ServiceNow and an understanding and the use of AI Experience of working at a senior Operations management level Extensive IT Outsource knowledge and experience including experience in developing and using ITO cost modelsActing as a subject matter expert in IT Service Management and Service Architecture, you'll create and maintain service models, blueprints, catalogues and roadmaps-ensuring alignment to industry best practice (e.g., ITIL) and to operational reality. You'll bridge technical solutions with practical support models, liaising confidently with stakeholders and clients to identify gaps, document processes, and make sure services are robust, compliant and ready to perform from day one. What you will be doing Champion service management and associated processes and procedures within TechOps, operating within the ITIL frameworks and aligned with ISO2000, for which they are subject matter experts Provide IT Service Management consultancy services to Capita, its businesses and clients Negotiation and renegotiation of customer contracts relating to IT Service Management, including service models and associated ITIL functions, SLAs/KPIs and Service Recognition and Penalty schemes Produce and Manage Service Descriptions on behalf of teams across IT Services Participate in cost model development, cost modelling and new business governance Take a lead role in the design of IT Service Management services, demonstrating a high level of understanding with respect to commercial drivers for both the customer and Capita, customer drivers, customer requirements, contractual agreements, service architecture and service operation, both for Pre-Sales Opportunities/Bids and won services to be delivered. Provide a link between delivery teams and Operational teams to ensure that services are delivered to meet contractual and commercial requirements Maintenance of a Service Design RAID, ensuring that project management understand any service risks, dependencies and issues and the impact that these may have and the associated resolution and mitigationThis is a great fit for someone from a service management or service delivery background who enjoys the people side as much as the process-bringing structure to ambiguity, influencing how services operate end to end, and championing continuous improvement About Capita Capita is an outsourcer, helping clients across the public and private sectors run complex business processes more efficiently, creating better consumer experiences. Operating across 8 countries, Capita's 34,000 colleagues support primarily UK and European clients with people-based services underpinned by market-leading technology. We're a vital support service for our clients, enabling the everyday interactions that we expect to run seamlessly, to run seamlessly. Check out our website for more information Homebased working 23 days annual leave (rising to 27 days with time) with opportunity to buy more leave. The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice. Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform. Company matched pension, a cycle2work scheme, 15 weeks' fully paid maternity, adoption and shared parental leave and plenty more. Unlock Your Potential with Capita At Capita, your career can take you wherever your ambition leads. You'll become part of a diverse network of talented, forward-thinking professionals working across a wide range of disciplines and sectors. We're committed to your growth - offering endless opportunities to expand your skills, explore new paths, and advance your career. Join us and discover a career with purpose. Customer first, always Fearless innovation Achieve together Everyone is valued What we hope you'll do next: Choose 'Apply now' to fill out our short application, so that we can find out more about you.We're an equal opportunity and Disability Confident employer, which means we recruit and develop people based on their merit and passion. We're committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. If you need the job description or application form in an alternative format (such as large print or audio), or if you'd like to discuss other changes or support you might need going forward, please email and we'll get back to you. For more information about equal opportunities and process adjustments, please visit the Capita Careers website. Location: Home-Based - GBR,Zjednoczone Królestwo Time Type: Zatrudnienie w pełnym wymiarze godzin Contract Type: Stały Capita is a consulting, transformation and digital services business. We deliver innovative solutions and simplify the connections between businesses and customers, governments and citizens. We're driven by our purpose: to create better outcomes - for our employees, clients and customers, suppliers and partners, investors, and society. We're committed to being a responsible business - in how we operate, serve society, respect our people and the environment, and deliver attractive returns to our investors. Every day we help millions of people, by delivering innovative solutions to transform and simplify the connections between businesses and customers, governments and citizens. We partner with clients and provide them with the insight and cutting-edge technologies that give time back, allowing them to focus on what they do best and making people's lives easier and simpler. We operate in the UK, Europe, India and South Africa and currently have 55,000 talented people working in our three divisions: Capita Experience, Capita Public Service and Capita Portfolio.

Supporting the creation of the HR & Payroll Service Blueprint and operating model, ensuring alignment with client and third party requirements. Participating in workshops and meetings to ensure service designs integrate smoothly across all parties. Taking ownership of elements of the detailed HR & Payroll service design, with a strong focus on user experience and end to end quality. Working with training and testing teams to ensure materials, procedures, and test scripts accurately reflect the agreed service design. Helping align service designs with Capita's existing solution capabilities to minimise unnecessary bespoke development. Presenting design updates in the End User Forum, gathering feedback, and refining service models accordingly. Contributing to daily stand ups and raising issues or blockers to support timely resolution. Responding to client and third party queries about how their service elements align with Capita's design. Supporting quality assurance of HR & Payroll service designs against internal and external standards. Participating in Payroll Parallel Run activities to ensure alignment with the target operating model. Supporting transition planning, dress rehearsals, and the live service cutover for HR & Payroll. Assisting with early operational support to resolve service related issues and build confidence in the new service. Experience in HR & Payroll service design and operating model development. Strong understanding of people, process, technology and data within enterprise-wide service design. Experience working in shared services and large, multi party implementation programmes. Ability to design services that accommodate phased transitions and interim operating states. Experience supporting service transition activities between providers. Ability to align service design with existing system capabilities to minimise bespoke development. Experience contributing to test scenarios and participating in UAT/BAT cycles. Exposure to early life support (hypercare), including assisting operatives during service go live. Proactive problem solver who can navigate shifting priorities and complex environments. Demonstrates integrity, transparency, and sound judgement under pressure. Able to work remotely and travel to UK locations when required. Experience with GDS-aligned service design across the full lifecycle. Experience working with global systems integrators or technical delivery partners on ERP solutions. Previous involvement in Oracle Fusion service design. Understanding of user centred and accessibility focused service design (WCAG 2.2). Awareness of political, regulatory, and digital inclusion considerations in public services. Lead the creation of Capita's Service Blueprint and High-Level Operating Model for HR & Payroll Facilitate workshops with client and third-party SMEs to integrate service elements and resolve design conflicts Develop detailed service designs with a focus on user experience and operational quality Provide input to training and testing teams to ensure alignment with service procedures Ensure service design aligns with Capita and ERP solution capabilities to minimise bespoke development Present service design updates in End-User Forums and facilitate stakeholder consensus Participate in daily stand-ups and cross-functional meetings to address service design issues Lead Payroll Parallel Run exercises to validate service readiness Oversee service transition planning and execution, including dress rehearsals and live cutover Support operational rollout and resolve service-related issues during early service life Extensive experience in leading HR & Payroll service design and implementation in shared service environments Strong background in enterprise-wide service design across people, process, technology and data Experience in multi-party, client-facing delivery programmes Knowledge of Government Digital Service (GDS) methodology and service lifecycle Experience in service transition planning, execution and risk mitigation Familiarity with ERP platforms and technical solution alignment Experience in testing strategy, scenario development and execution Proven ability to lead post-transition hypercare and support strategies Strategic and commercial thinker with strong problem-solving skills Experience with Oracle Fusion ERP implementations Background in user experience-based service design Familiarity with WCAG 2.2 Accessibility standards and testing tools Experience developing service design templates and UX methodologies Salary of up to £ ,00 plus benefits Home-based position 23 days' holiday (rising to 27) with the opportunity to buy extra leave The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice Auto-enrolment to our company pension, life assurance, a cycle2work scheme, 15 weeks' fully paid maternity, adoption and shared parental leave, paternity pay of two weeks and plenty more Voluntary benefits designed to suit your lifestyle - from discounts on retail and socialising, to health & wellbeing, travel and technology Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform Capita is a consulting, transformation and digital services business. We deliver innovative solutions and simplify the connections between businesses and customers, governments and citizens. We're driven by our purpose: to create better outcomes - for our employees, clients and customers, suppliers and partners, investors, and society. We're committed to being a responsible business - in how we operate, serve society, respect our people and the environment, and deliver attractive returns to our investors. Every day we help millions of people, by delivering innovative solutions to transform and simplify the connections between businesses and customers, governments and citizens. We partner with clients and provide them with the insight and cutting-edge technologies that give time back, allowing them to focus on what they do best and making people's lives easier and simpler. We operate in the UK, Europe, India and South Africa and currently have 55,000 talented people working in our three divisions: Capita Experience, Capita Public Service and Capita Portfolio.

A leading consulting and digital services firm is seeking a Lead Solution Architect to design and implement robust integration solutions across complex enterprise environments. This role involves collaboration with business analysts to capture requirements and ensuring all integrations follow GDS standards. Ideal candidates will have experience with platforms like Oracle Integration Cloud and ServiceNow, coupled with excellent communication and problem-solving skills.

Capita has a new opportunity to join our Team as a Product Owner - Messaging. This is a full time permanent role, home based with occasional travel to Capita UK offices.(office working assigned to our Darwen office). Job title: Product Owner - Messaging Job Description: Core Responsibilities: Support the management, design, delivery, and testing of all ongoing projects and development plans for ASM, SMS, chatbot, and social messaging channels. Provide impact assessments on systems and change management processes within messaging and wider digital channels. Provide business knowledge and expertise on messaging channels to identify trends or changes in customer behaviour. Develop solutions to improve customer journeys, enhance engagement, and maximise growth opportunities across ASM, SMS, chatbot, and social media messaging. Communicate effectively with all stakeholders, ensuring the messaging strategy is embedded across the business and aligned with the wider digital strategy. Analyse and interpret customer interactions across messaging channels, measure performance, and make data-driven recommendations for improvement. Provide input to stakeholders and internal teams on process improvement initiatives designed to enhance business outcomes and self-service capabilities Act as a reliable point of contact for all messaging-related projects, supporting the business and digital teams on assigned initiatives. What you'll need to bring: Essential Skills and Knowledge Strong commercial awareness and experience in digital self-service within a contact centre environment, with emphasis on messaging channels such as ASM, SMS, chatbot, and social media. Demonstrable experience of digital product ownership or channel management for messaging platforms. Knowledge of AI-driven chatbot technologies and conversational UX principles (preferred but not essential). Possess a strong knowledge of contact centre technologies in the voice and digital space Dedication to detail demonstrated through the ability to identify trends and exceptions and make value added recommendations based on findings Able to communicate with stakeholders at all levels and can present issues / opportunities in a clear and concise manner Successful track record in relationship management and experience of working with senior stakeholders. Strong interpersonal skills and experience of team management Competitive annual salary of £30,000 pa dependant on experience. 23 days' holiday (rising to 29) with the opportunity to buy extra leave. The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice. Company matched pension, life assurance, a cycle2work scheme, 15 weeks' fully paid maternity, adoption and shared parental leave and plenty more. Voluntary benefits designed to suit your lifestyle - from discounts on retail and socialising, to health & wellbeing, travel, and technology. Access to up to £500 of your salary before payday each month, as well as budgeting and savings features to support your financial wellbeing. Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform. About Capita Experience Capita Experience focus on serving a blue-chip client base in the UK and across Europe, with the aim of growing within these markets and expanding to new markets. Our primary focus is to help our clients digitise their interactions with customers, members and other stakeholders, and move towards an integrated data-driven, insight-led and personalised customer experience. What we hope you'll do next: Choose 'Apply now' to fill out our short application, so that we can find out more about you.We're an equal opportunity and Disability Confident employer, which means we recruit and develop people based on their merit and passion. We're committed to providing an inclusive, barrier-free recruitment process and working environment for everyone.If you need the job description or application form in an alternative format (such as large print or audio), or if you'd like to discuss other changes or support you might need going forward, please email Iqbal at or call and we'll get back to you. For more information about equal opportunities and process adjustments, please visit the Capita Careers website. Location: Darwen,Zjednoczone Królestwo Time Type: Zatrudnienie w pełnym wymiarze godzin Contract Type: Stały

Help strengthen our Teams as our ServiceNow Lead Solution Architect. Home based/ fully remote role. Job title: ServiceNow Lead Solution Architect Job Description: This is a great chance to join us as our ServiceNow Lead Solution Architect, you'll be responsible for leading the design and development of innovative solutions to meet the needs of the business. The primary objective of this role is to deploy, maintain and improve the ServiceNow Service Management platform used by Capita to support its external customers and internal staff. What we're looking for: Deep Knowledge of ServiceNow Solutions: Expertise in various ServiceNow modules and functionalities ITIL Processes: Strong understanding of ITIL (Information Technology Infrastructure Library) processes and best practices Enterprise Environment Experience: Experience working in large-scale enterprise environments with multiple integration points System Architecture and Design: Proficiency in designing and deploying scalable and robust architectures Technical Proficiency: Familiarity with cloud services, enterprise software, cybersecurity, and emerging technologies like AI and IoT ITIL Certification Proven track record of designing and delivering complex IT solutions that meet business needs. Excellent communication, presentation, and interpersonal skills. Ability to work collaboratively with stakeholders at all levels of the organisation. Strong leadership and mentoring skills. Ability to manage multiple projects simultaneously and meet deadlines. Informed about the technology market and trends. Ability to gain SC clearance Desired Skills/Experience ServiceNow Certified Master Architect (CMA) OR ServiceNow Certified Technical Architect (CTA) Project Management qualifications such as Prince2, PMP etc. Knowledge of project management methodologies (e.g., Agile, Scrum)The role will be providing technical leadership, to lead and support the team by coaching, mentoring and driving personal and professional development and ultimately creating a high performing and engaged team.From delivery point of view, responsibilities include analysing the impact of new requirements, to deliver proactive IT Service Management and Operations through implementation, automation, integration, and management of primarily ITSM and ITOM related toolsets and environments and will require demonstrable experience and in-depth knowledge and expertise in processes, tools, and frameworks to improve overall quality, efficiency, and experience of services being delivered. What You'll Be Doing: Collaborating with stakeholders to understand their requirements and translating them into solution designs. Providing technical guidance to the development team to ensure the quality and integrity of the final solution. Evaluating and recommending new technologies, platforms, and frameworks to improve solution design and delivery. Managing and mentoring a team of BAs, admins, solution architects and developers. Ensuring platform alignment with the business strategy. Creating and maintaining a detailed view of the existing architecture. Participating in process workshops. Working closely with enterprise architecture team and assisting in migrating configuration across instances. We'll support your growth by offering the opportunity to complete ServiceNow Certified Master Architect (CMA) or Certified Technical Architect (CTA) training, helping you advance your expertise and career. 23 days annual leave (rising to 27 days with time) with opportunity to buy more leave. The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice. Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform. Company matched pension, a cycle2work scheme, 15 weeks' fully paid maternity, adoption and shared parental leave and plenty more.Don't forget, you're part of a network of thousands of experienced, innovative and dedicated individuals across multiple disciplines, sectors and countries. There are countless opportunities to learn new skills and develop in your career, and we'll provide the support you need to do just that. Our purpose is to create a better outcome for you. What we hope you'll do next: . Choose 'Apply now' to fill out our short application and send us your CV.We're an equal opportunity and Disability Confident employer, which means we recruit and develop people based on their merit and passion. We're committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. If you need the job description or application form in an alternative format (such as large print or audio), or if you'd like to discuss other changes or support you might need going forward, please email and we'll get back to you. For more information about equal opportunities and process adjustments, please visit the Capita Careers website. Location: Home-Based - GBR,Zjednoczone Królestwo Time Type: Zatrudnienie w pełnym wymiarze godzin Contract Type: Stały Capita is a consulting, transformation and digital services business. We deliver innovative solutions and simplify the connections between businesses and customers, governments and citizens. We're driven by our purpose: to create better outcomes - for our employees, clients and customers, suppliers and partners, investors, and society. We're committed to being a responsible business - in how we operate, serve society, respect our people and the environment, and deliver attractive returns to our investors. Every day we help millions of people, by delivering innovative solutions to transform and simplify the connections between businesses and customers, governments and citizens. We partner with clients and provide them with the insight and cutting-edge technologies that give time back, allowing them to focus on what they do best and making people's lives easier and simpler. We operate in the UK, Europe, India and South Africa and currently have 55,000 talented people working in our three divisions: Capita Experience, Capita Public Service and Capita Portfolio.

Help get better trained personnel to the front line faster - This is an outstanding opportunity for an experienced professional to make a lasting impact by mentoring the next generation of Royal Navy engineers-leveraging your career expertise without the need for prior teaching experience! Project Selborne is a Transformational Training programme with a strategic goal of modernising Royal Navy training to deliver "better trained sailors to the front line faster". Your role will be to provide support to the delivery of training across Coppersmith/Pipefitter skills area within Skill of Hand Training group. This role is offered on a term time basis working 45 weeks per year, with non-working weeks taken 2 weeks at Christmas and Easter and 3 weeks in August. The salary will therefore be pro rata'd and calculated to include contractual annual leave entitlement and bank holidays. Due to the nature of this role, you must be eligible for UK Security Clearance at SC level. Job title: Training Delivery Instructor - Pipefitter Engineering Job Description: What you'll be doing Provide training on how to fit pipework on ships from a drawing (Fit from design) Teaching Brazing techniques Maintain strong working relationships with customers and colleagues within the Marine Engineering Electrical training area. Support trainee development through assessment, feedback, and personalised learning approaches. Maintain and update training materials, and contribute to modernising and improving training delivery. Ensure compliance with KPIs, SLAs, and safety standards, while maintaining a CPD portfolio. What we're looking for Essential Skills/Experience/Qualifications Minimum Level 3 Technical Certificate in an Engineering discipline Be proficient in the use of IT (hardware/software) within the workplace Competent practical Coppersmith/Pipefitter hand skills Proven experience in workshop/industry principles Desirable Skills/Experience/Qualifications Level 4 Teaching Qualification / DCTS Defence Train The Trainer Course or equivalent (successful completion) Previous instructional experience in a military or civilian engineering environment About Selborne Selborne is a wide scale, 12 year transformation of Royal Navy Training. The contract worth GBP 1 billion was awarded in December 2020 to a consortium led by Capita to deliver and modernise training for the RN. The consortia of partners known as Team Fisher includes Raytheon UK, Fujitsu and University of Lincoln together with 14 other UK-based suppliers.Our 'one team' philosophy is about collaboration and openness, key to the success of this programme. We are looking for people with the talent and experience who can help shape better outcomes for our customers. We are using our expertise in digital transformation to review service design, modernise courses and deploy cutting edge technology to enhance courses including synthetic training (simulator) systems and data analytics. This programme is a shared endeavour working alongside the Royal Navy's Training Management Group (TMG) as a single integrated team. Together, we will address challenges and collectively improve outcomes for sailors and marines at scale across the naval enterprise - something we are proud to be part of over the coming years.For further information please visit: Competitive salary depending on skills and experience Opportunity to buy extra leave The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice A discretionary annual bonus / car allowance or company car - if applicable Auto-enrolment to our company pension, life assurance, a cycle2work scheme, 15 weeks' fully paid maternity, adoption and shared parental leave, paternity pay of two weeks and plenty more Voluntary benefits designed to suit your lifestyle - from discounts on retail and socialising, to health & wellbeing, travel and technology Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform Onsite, secure parking Catering facilities, Gym and shops onsite Rewarding role making a real difference to those joining and progressing within the Royal Navy Ability to gain further qualifications Unlock Your Potential with Capita At Capita, your career can take you wherever your ambition leads. You'll become part of a diverse network of talented, forward-thinking professionals working across a wide range of disciplines and sectors. We're committed to your growth - offering exciting opportunities to expand your skills, explore new paths, and advance your career. Join us and discover a career with purpose. Customer first, always Fearless innovation Achieve together Everyone is valued What we hope you'll do next: Choose 'Apply now' to fill out our short application, so that we can find out more about you. Equal Opportunities At Capita, we're committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. We want everyone to have the best chance of succeeding as they move through their application and start their career with us. We are an equal opportunity and Disability Confident employer; we want to hear from you if you'd like to discuss any adjustments you might need during your recruitment process. Please email or call and we'll get back to you to discuss.For more information about equal opportunities and the types of adjustments we can offer, please visit the Capita Careers website.If you have a question that does not relate to adjustments during your recruitment process, please email our Talent Acquisition team - Location: Gosport,Zjednoczone Królestwo Time Type: Zatrudnienie w pełnym wymiarze godzin Contract Type: Stały Capita is a consulting, transformation and digital services business. We deliver innovative solutions and simplify the connections between businesses and customers, governments and citizens. We're driven by our purpose: to create better outcomes - for our employees, clients and customers, suppliers and partners, investors, and society. We're committed to being a responsible business - in how we operate, serve society, respect our people and the environment, and deliver attractive returns to our investors. Every day we help millions of people, by delivering innovative solutions to transform and simplify the connections between businesses and customers, governments and citizens. We partner with clients and provide them with the insight and cutting-edge technologies that give time back, allowing them to focus on what they do best and making people's lives easier and simpler. We operate in the UK, Europe, India and South Africa and currently have 55,000 talented people working in our three divisions: Capita Experience, Capita Public Service and Capita Portfolio.

Purpose of the role: 9 MONTHS FTC WITH THE POSSIBILITY OF EXTENSION THROUGH TO MID 2027. The Implementation Integration Solution Architect is responsible for designing, delivering, and assuring robust integration solutions across complex enterprise environments. This role enables seamless data, and process flows between core platforms (e.g., ERP, ServiceNow, Amazon Connect, Oracle Integration Hub) while ensuring alignment with business, security, and operational requirements. Job title: Lead solution architect Job Description: What you'll be doing: Lead the end-to-end design and implementation of integration solutions, ensuring all integrations are routed via the Customer Integration Hub and comply with enterprise architecture and GDS standards. Embed GDS Service Standard principles throughout the integration lifecycle, including user-centered design, accessibility, security, and continuous improvement. Collaborate with business analysts and delivery teams to capture integration requirements and translate them into interface specifications and solution designs. Oversee integration of key platforms including ERP, ServiceNow, Amazon Connect, SOC/SIEM, and Enterprise Data Platform, ensuring secure and scalable data flows. Facilitate solution integration workshops with internal and external stakeholders to confirm requirements, design alignment, and technical feasibility. Produce and maintain integration artefacts such as Integration Catalogues, High-Level and Detailed Solution Designs, Data Flow Diagrams, and GDS alignment evidence. Ensure integration solutions support real-time monitoring, alerting, and incident management (e.g., ServiceNow, Power BI dashboards). Work with security teams to ensure integrations meet protective monitoring and incident notification requirements in line with GDS security and privacy standards. Support test assurance activities including integration testing, defect triage, and resolution. Provide technical leadership throughout the implementation lifecycle and support knowledge transfer to BAU teams. Prepare for and support GDS service assessments, maintaining evidence of compliance with relevant standards and principles. Typical Deliverables Integration Strategy and Approach documents mapped to GDS Service Standard points. Integration solutions and artefacts supporting automated deployment and monitoring aligned with DevOps practices. High-Level and Detailed Solution Integration Designs. Integration Catalogue and Interface Specifications. Data Flow and Security Models. Test Assurance and Transition-to-BAU artefacts. Evidence packs for GDS service assessments. What we're looking for: Required Qualifications Experience architecting and delivering integration solutions in large-scale enterprise environments, ideally with exposure to public sector or BPO programmes. Understanding of integration patterns, middleware, APIs (REST/SOAP), and data transformation technologies. Experience with platforms such as Oracle Integration Cloud, ServiceNow, Amazon Connect, and enterprise data platforms. Knowledge of security, identity management, and protective monitoring in integration contexts aligned with GDS security requirements. Ability to produce technical documentation and present integration concepts to technical and non-technical audiences. Experience with Agile and Waterfall delivery methodologies, with a focus on iterative delivery and continuous improvement aligned to GDS frameworks. Preferred Qualifications Experience with SOC/SIEM integration and incident management processes. Familiarity with cloud platforms (AWS, Azure) and hybrid integration scenarios. TOGAF or similar architecture certification. Experience supporting GDS service assessments and maintaining compliance evidence. About You A collaborative approach, working openly with colleagues, partners, and clients. Clear and confident communication, adapting your style for technical and non-technical audiences. A commitment to continuous improvement and learning. Strong problem-solving skills with the ability to navigate complexity and ambiguity. Integrity and accountability in your decision-making and delivery. A customer-focused mindset, ensuring solutions meet user needs and deliver positive outcomes. The ability to build trusted relationships and influence stakeholders at all levels How This Role Aligns to Our Values Customer First, Always: Your integration solutions directly improve service reliability, security, and user experience for our clients and their customers. Fearless Innovation: You introduce modern integration approaches, adopt new technologies, and drive continuous improvement across delivery. Achieve Together: You work collaboratively with teams, partners, and stakeholders to co-create solutions that meet shared goals. Everyone Is Valued: You engage respectfully with diverse teams and ensure all voices are considered in design and decision-making. Join Capita - Where Innovation Meets Opportunity Capita is a dynamic leader in consulting and digital services, helping some of the UK's most recognized organizations transform and thrive. We use cutting-edge technology and fearless innovation to create smarter, more efficient solutions that make a real difference. Our work spans diverse sectors-government, healthcare, education, and finance-offering you the chance to contribute to projects that impact millions of lives. At Capita, you'll be part of a collaborative, forward-thinking team that values creativity, growth, and inclusion.We're committed to your development and success, providing opportunities to learn, progress, and shape better outcomes for customers and communities. If you're ready to make an impact and grow your career, Capita is the place for you. Check out our website A competitive basic salary 23 days' holiday (rising to 27) with the opportunity to buy extra leave The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice Company matched pension, life assurance, a cycle2work scheme, 15 weeks' fully paid maternity, adoption and shared parental leave, paternity pay of two weeks and plenty more Voluntary benefits designed to suit your lifestyle - from discounts on retail and socialising, to health & wellbeing, travel and technology Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform What we hope you'll do next: Choose 'Apply now' to fill out our short application, so that we can find out more about you.We are committed to building a workforce that reflects the diversity of the communities we serve. As part of our strategic goals, we are focused on accelerating gender and ethnic representation in leadership roles. We warmly encourage applications from women and individuals from Black, Asian, and other ethnic minority backgrounds.We're an equal opportunity and Disability Confident employer, which means we recruit and develop people based on their merit and passion. We're committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. If you need the job description or application form in an alternative format (such as large print or audio), or if you'd like to discuss other changes or support you might need going forward, please email and we'll get back to you. For more information about equal opportunities and process adjustments, please visit the Capita Careers website. Location: London,Zjednoczone Królestwo Time Type: Zatrudnienie w pełnym wymiarze godzin Contract Type: Czas określony (Fixed Term)

A leading consulting firm in Gosport is seeking a Training Delivery Instructor for Pipefitter Engineering. This role involves training Royal Navy engineers in practical skills such as pipework fitting and brazing techniques. Applicants should hold a Level 3 Technical Certificate in Engineering and have practical experience in Coppersmith or Pipefitter skills. The position offers a competitive salary, opportunities for professional development, and benefits including bonus structures and paid volunteering days.

A leading consulting firm is seeking a ServiceNow Lead Solution Architect to drive the design and development of innovative solutions. This remote role requires deep expertise in ServiceNow, ITIL processes, and system architecture. The ideal candidate will lead and mentor a team, manage complex projects, and enhance IT service management. Benefits include competitive annual leave, training opportunities, and a supportive work environment focused on professional growth.

Senior Power Platform Developer - Fixed Term Contract page is loaded Senior Power Platform Developer - Fixed Term Contractremote type: Praca z domulocations: Home-Based - GBRtime type: Zatrudnienie w pełnym wymiarze godzinposted on: Opublikowano dzisiajjob requisition id: Senior Power Platform Developer - Fixed Term Contract Home Based 12-month fixed term contract Capita Pensions Solutions are looking for a Senior Power Platform Developer on a 12-month fixed term contract to be a key member of the Digital Solutions leadership team, supporting the Head of Digital Transformation and collaborating closely with cross-functional stakeholders across Capita Pensions Solutions. You will engage daily with internal stakeholders to understand their operational challenges and deliver cutting-edge, scalable solutions using the full Microsoft Power Platform suite but with a focus on Power Apps development to drive innovation and long-term platform strategy. Your remit will include full lifecycle solution delivery, from requirements gathering and architecture through to deployment and support, while also championing best practices in governance, DevOps, and self-service analytics. You will also support the development of offshoring capabilities and automation strategies to enhance delivery efficiency. In addition, you will be responsible for ensuring compliance with internal and external standards, including data security and regulatory frameworks, while promoting a culture of innovation and continuous improvement. With a commercial mindset, you will help identify opportunities to monetise data assets and contribute to the broader digital business model. You will work closely with senior stakeholders including the COO, MD, FD, Heads of Operations, HRBPs, and Data Governance leads, and will be instrumental in identifying and implementing enablers for operational efficiency-such as WFM tools, AI-driven solutions, and bespoke Power Platform applications. Job title: Senior Power Platform Developer - Fixed Term Contract Job Description: This role requires enhanced security clearance, the details of which are contained in the following link. One of the main factors is a minimum 5 years of UK residency - please only apply if you have this. Key Responsibilities: Lead the development of scalable, secure, and innovative applications using Power Apps, Power Automate, Power BI, and Copilot Studio-supporting both operational and strategic business needs. Implement intelligent automation and data integration strategies using Azure, SQL, and custom connectors to streamline workflows across Back Office, Front Office, and Field-Based teams. Establish and maintain best practices for ALM, GitHub-based CI/CD pipelines, and Power Platform governance frameworks-enabling secure, compliant, and efficient development environments. Work closely with MI/BI, Finance, HR, Sales, and Operational Governance teams to align digital solutions with business strategy, while supporting bid modelling, business planning, and offshoring initiatives. Provide technical leadership and mentoring to junior developers, while supporting SMCR/FCA audit readiness through robust data solutions and promoting a culture of innovation and continuous improvement. What are we looking for: Extensive knowledge of Power Apps (Canvas & Model-Driven), Strong command of SQL, Python, Azure (Functions, Logic Apps, Key Vault), GitHub, and AI/ML technologies-enabling intelligent automation, data modelling, and cloud-native development Experience of Power Automate (Cloud Flows, RPA), Power BI (DAX, Power Query, RLS), and Copilot Studio-delivering end-to-end business solutions. Ability to architect future-ready solutions that align with business goals, support scalability, and enable long-term digital transformation across multiple business units. Experience working in regulated environments (e.g., financial services), with a strong understanding of data protection, security roles, and compliance frameworks such as SMCR/FCA. Proven ability to lead technical teams, communicate complex ideas clearly to senior stakeholders (COO / MD / FD) About Capita Pension Solutions At Capita Pension Solutions (CPS) we continue to grow and evolve our Strategy & Product function. We are at another exciting point in that evolution, defining and executing CPS's strategic goals as well as developing the next generation of market leading Products and Services. We have ambitious objectives and plans for 2025 and beyond. 23 days' holiday (rising to 27) with the opportunity to buy extra leave Company matched pension, life assurance, a cycle2work scheme, 15 weeks' fully paid maternity, adoption and shared parental leave, paternity pay of two weeks and plenty more Voluntary benefits designed to suit your lifestyle - from discounts on retail and socialising, to health & wellbeing, travel and technology The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform What we hope you'll do next: Choose 'Apply now' to fill out our short application, so that we can find out more about you.We're an equal opportunity and Disability Confident employer, which means we recruit and develop people based on their merit and passion. We're committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. If you need the job description or application form in an alternative format (such as large print or audio), or if you'd like to discuss other changes or support you might need going forward, please email Iqbal at or call and we'll get back to you.For more information about equal opportunities and process adjustments, please visit the Capita Careers website.We're truly committed to building a diverse and representative workforce and as part of our strategic plans we are aiming to accelerate gender and ethnic representation in leadership. As such we would particularly welcome applications from people who are female and/or are from Black, Asian and other ethnic minority backgrounds.Access to Work can help candidates with a physical or mental health condition or disability to get support in the hiring process, including communication support at interviews such as a British Sign Language interpreter. If you require this support you can apply for this support at . Location: Home-Based - GBR,Zjednoczone Królestwo Time Type: Zatrudnienie w pełnym wymiarze godzin Contract Type: Stały Capita is a consulting, transformation and digital services business. We deliver innovative solutions and simplify the connections between businesses and customers, governments and citizens. We're driven by our purpose: to create better outcomes - for our employees, clients and customers, suppliers and partners, investors, and society. We're committed to being a responsible business - in how we operate, serve society, respect our people and the environment, and deliver attractive returns to our investors. Every day we help millions of people, by delivering innovative solutions to transform and simplify the connections between businesses and customers, governments and citizens. We partner with clients and provide them with the insight and cutting-edge technologies that give time back, allowing them to focus on what they do best and making people's lives easier and simpler. We operate in the UK, Europe, India and South Africa and currently have 55,000 talented people working in our three divisions: Capita Experience, Capita Public Service and Capita Portfolio.

Senior Pensions Administrator page is loaded Senior Pensions Administratorremote type: Praca z domulocations: Home-Based - GBR: Sheffield: Darlington: Liverpool: CSPS - Cheadle Officetime type: Zatrudnienie w pełnym wymiarze godzinposted on: Opublikowano dzisiajjob requisition id: We've been looking after people's pensions for over 50 years, across pension schemes of all shapes and sizes. Our broad range of services means we're perfectly positioned to support our clients. There has never been a better time to join Capita Pensions Solutions, as we're experiencing a period of growth and have big plans for 2025 and beyond! We're on the lookout for several Senior Pensions Administrators to join our dynamic team. You'll have the chance to work with a variety of clients, supporting your team and manager in meeting daily KPIs. In this role, you will provide guidance on complex calculations and offer feedback and coaching to colleagues as needed. Capita offers an exciting opportunity for experienced pensions administrators, with a competitive salary, ample opportunities for career progression, support, and training. We prioritise the wellbeing of our staff and promote a healthy work-life balance. While most of our colleagues enjoy the flexibility of working from home, there is also the option to work in the office on a hybrid basis, with pensions team locations in Darlington, Sheffield, Liverpool and Cheadle. Job title: Senior Pensions Administrator Job Description: What you'll be doing: Check calculations and processes, completing all tasks in line with current work procedures. Support the team on complex casework, high value cases, and complaints. Control and enhance the quality of customer outputs to deliver an excellent customer experience through effective coaching, providing constructive feedback and mentoring to ensure staff achieve their full potential. Adapt to varying demands and workloads with a commitment to ensure tasks are completed to deadline whilst maintaining excellent levels of quality Work within set Key Performance Indicators and quality standards. Identify complaints at the earliest opportunity, take ownership of the problem, escalate where appropriate and undertake Route Cause Analysis. Implement effective correction action to prevent re-occurrence. Participate in and promote good team communication and share knowledge and expertise with other team members. What we're looking for: Pension administration experience with knowledge and experience of DB and/or DC pension schemes. Strong team work ethic, with experience coaching and mentoring others. Experience leveraging your pensions expertise to review and ensure the accuracy of others work. Excellent numeracy and data inputting skills, with proficiency in performing manual calculations. Telephone and computer literate (with experience using IT systems such as Microsoft Office Applications). Skilled in managing complex queries and escalations. Excellent accuracy, attention to detail and quality management skills. Strong communication skills, including written communication skills in a variety of communication channels. Ability to work under pressure and towards tight deadlines. About Capita Pensions Solutions Capita Pension Solutions is one of the UK's leading pension firms. We provide an unrivalled breath of services to over 600 schemes covering over 6 million members. Our team use their experience, insight, expertise, and latest technology to deliver personalised end to end solutions to meet all of their clients' pension needs. Our services include pensions administration, data & remediation solutions, software, actuarial, investment, scheme management, and member communications. What's in it for you: 23 days' holiday (rising to 27) with the opportunity to buy extra leave. Company matched pension, life assurance, a cycle2work scheme, 15 weeks' fully paid maternity, adoption and shared parental leave, paternity pay of two weeks and plenty more. Voluntary benefits designed to suit your lifestyle - from discounts on retail and socialising, to health & wellbeing, travel and technology. The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice. Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform. What we hope you'll do next: Choose 'Apply now' to fill out our short application, so that we can find out more about you.We're an equal opportunity and Disability Confident employer, which means we recruit and develop people based on their merit and passion. We're committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. If you need the job description or application form in an alternative format (such as large print or audio), or if you'd like to discuss other changes or support you might need going forward, please email Iqbal at or call and we'll get back to you.For more information about equal opportunities and process adjustments, please visit the Capita Careers website.As part of our commitment to building an inclusive and diverse workforce, we would particularly welcome applications from people who are from Black, Asian and other ethnic minority backgrounds.Access to Work can help candidates with a physical or mental health condition or disability to get support in the hiring process, including communication support at interviews such as a British Sign Language interpreter. If you require this support you can apply for this support at Location: Home-Based - GBR,Zjednoczone Królestwo Time Type: Zatrudnienie w pełnym wymiarze godzin Contract Type: Stały Capita is a consulting, transformation and digital services business. We deliver innovative solutions and simplify the connections between businesses and customers, governments and citizens. We're driven by our purpose: to create better outcomes - for our employees, clients and customers, suppliers and partners, investors, and society. We're committed to being a responsible business - in how we operate, serve society, respect our people and the environment, and deliver attractive returns to our investors. Every day we help millions of people, by delivering innovative solutions to transform and simplify the connections between businesses and customers, governments and citizens. We partner with clients and provide them with the insight and cutting-edge technologies that give time back, allowing them to focus on what they do best and making people's lives easier and simpler. We operate in the UK, Europe, India and South Africa and currently have 55,000 talented people working in our three divisions: Capita Experience, Capita Public Service and Capita Portfolio.

A leading consulting firm in the United Kingdom seeks a candidate to contribute to the development of Service Blueprints and Operating Models for Learning Services. Responsibilities include working with clients on service integration and ensuring compliance with standards. Ideal candidates should have a strong background in service design and be skilled in problem-solving. The position offers a salary of up to £57,500 plus benefits including holidays and pension plans.

A prominent consulting and digital services company is seeking a Training Delivery Manager to oversee training coordination in Warfare Navigation. The role involves teaching and assessing students, managing bridge simulator staff, and driving continuous improvement in training programs. Essential qualifications include a Royal Navy or equivalent STCW II/1 certificate and leadership experience in learning delivery. This position offers a salary of up to £57,000 and various flexible benefits designed for personal growth and wellbeing.

A leading consulting and digital services firm is seeking a Senior Power Platform Developer for a home-based 12-month fixed term contract. This role emphasizes developing cutting-edge applications using Power Apps, SQL, and Azure resources. Candidates should have at least 5 years of residency in the UK and experience in regulated environments, particularly in the financial sector. The position includes collaboration with key stakeholders to drive innovation and enhance operational efficiency through robust digital solutions.

A leading service provider is seeking a Product Owner - Messaging, responsible for managing and improving messaging channels including SMS, chatbots, and social media. The ideal candidate will have experience in digital self-service systems, strong commercial awareness, and the ability to engage with diverse stakeholders. This is a full-time, permanent role based at home with some travel to the Darwen office. Competitive salary and various employee benefits are offered.

Contribute to the creation of Capita's Service Blueprint and High-Level Operating Model for Learning Services Participate in workshops with client and third-party SMEs to support service integration Provide input to training and testing teams to ensure alignment with service procedures Support alignment of service design with Capita and ERP solution capabilities Present updates in the End-User Forum and gather feedback for iterative design Attend daily stand-ups and cross-functional meetings to support progress and issue resolution Respond to client and third-party queries regarding service design alignment Support quality assurance of service design and compliance with standards Contribute to service transition planning and dress rehearsals Assist in resolving service-related issues during early operational rollout What we're looking for Essential Skills & Experience Experience in Service Design and Operating Model development for Learning Services Background in shared service environments and multi-party implementation programmes Understanding of phased service transitions and interim operating states Proactive problem-solving and issue resolution skills Experience supporting service transition and testing activities Ability to align service design with out-of-the-box technical capabilities Desirable Skills & Experience Experience with Government Digital Service (GDS) methodology Experience with Oracle Fusion ERP implementations Familiarity with WCAG 2.2 Accessibility standards and testing tools Background in user experience-based service design Awareness of political and regulatory complexity in public service delivery Understanding of digital accessibility, inclusion and ethics About Capita Capita is an outsourcer, helping clients across the public and private sectors run complex business processes more efficiently, creating better consumer experiences Salary of up to £57,500 plus benefits 23 days' holiday (rising to 27) with the opportunity to buy extra leave The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice Auto-enrolment to our company pension, life assurance, a cycle2work scheme, 15 weeks' fully paid maternity, adoption and shared parental leave, paternity pay of two weeks and plenty more Voluntary benefits designed to suit your lifestyle - from discounts on retail and socialising, to health & wellbeing, travel and technology Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform Unlock Your Potential with Capita At Capita, your career can take you wherever your ambition leads. You'll become part of a diverse network of talented, forward-thinking professionals working across a wide range of disciplines and sectors. We're committed to your growth - offering exciting opportunities to expand your skills, explore new paths, and advance your career. Join us and discover a career with purpose. Customer first, always Fearless innovation Achieve together Everyone is valued What we hope you'll do next: Choose 'Apply now' to fill out our short application, so that we can find out more about you. Equal Opportunities At Capita, we're committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. We want everyone to have the best chance of succeeding as they move through their application and start their career with us. We are an equal opportunity and Disability Confident employer; we want to hear from you if you'd like to discuss any adjustments you might need during your recruitment process. Please email or call and we'll get back to you to discuss.For more information about equal opportunities and the types of adjustments we can offer, please visit the Capita Careers website.If you have a question that does not relate to adjustments during your recruitment process, please email our Talent Acquisition team - part of our commitment to building an inclusive and diverse workforce, we would particularly welcome applications from people who are from Black, Asian and other ethnic minority backgrounds.Assist in developing detailed service designs with a focus on user experience Capita is a consulting, transformation and digital services business. We deliver innovative solutions and simplify the connections between businesses and customers, governments and citizens. We're driven by our purpose: to create better outcomes - for our employees, clients and customers, suppliers and partners, investors, and society. We're committed to being a responsible business - in how we operate, serve society, respect our people and the environment, and deliver attractive returns to our investors. Every day we help millions of people, by delivering innovative solutions to transform and simplify the connections between businesses and customers, governments and citizens. We partner with clients and provide them with the insight and cutting-edge technologies that give time back, allowing them to focus on what they do best and making people's lives easier and simpler. We operate in the UK, Europe, India and South Africa and currently have 55,000 talented people working in our three divisions: Capita Experience, Capita Public Service and Capita Portfolio.

Full-time role, 37.5 hours a week on a term time only basis HMS Collingwood, Portsmouth Due to the nature of this role, you must be eligible for UK Security Clearance at SC level. Help get better trained personnel to the front line faster - Your role will be to support the coordination and delivery of training across Navigation and Warfare, ensuring high-quality and consistent practices. It oversees the daily work of bridge simulator staff, monitors simulator performance, and liaises with internal teams and external suppliers to maintain operational standards. Job title: Training Delivery Manager (Warfare Navigation) Job Description: What you'll be doing Providing leadership and line-management of delivery staff Teaching and assessing NTU students as required by the training schedule, in the classroom, the simulator or at sea Using data, information, and insight on the performance of individual establishment to drive continuous improvement and learning across Royal Navy training Be the Subject Matter Expert (SME) for all matters concerning the CONSORT bridge simulator. Supporting MTAO and FT/RN for the update of hardware and software within the bridge simulator, including the development of Statement of Training Needs and other documentation. Teaching NTU courses as required by the training schedule, in the classroom, bridge simulator or at sea What we're looking for Essential Skills/Experience/Qualifications Hold a Royal Navy or MCA issued STCW II/1 certificate (or equivalent issued by a national maritime authority or foreign navy) Qualified to Specialist Navigator standard, or to an acceptable equivalent Established leadership experience delivering learning programmes and supporting functions Flexible to travel to sea when required About Selborne Selborne is a bold, £1 billion, 12-year transformation of Royal Navy training, led by Capita and a powerhouse consortium known as Team Fisher - including Raytheon UK, Fujitsu, and the University of Lincoln. Together, we're modernising military education with cutting-edge tech like simulators and data analytics, all under a collaborative "one team" approach with the Royal Navy. It's a shared mission to deliver smarter, more effective training for sailors and marines across the naval enterprise. To learn more please visit: A salary of up to £57,000 Enjoy flexible benefits including extra leave purchase, paid volunteering days, enhanced family leave, lifestyle discounts, and access to inclusive employee networks - all designed to support your wellbeing and personal growth. Onsite, secure parking Catering facilities, Gym and shops onsite Rewarding role making a real difference to those joining and progressing within the Royal Navy Ability to gain further qualifications and full training given Unlock Your Potential with Capita At Capita, your career can take you wherever your ambition leads. You'll become part of a diverse network of talented, forward-thinking professionals working across a wide range of disciplines and sectors. We're committed to your growth - offering exciting opportunities to expand your skills, explore new paths, and advance your career. Join us and discover a career with purpose. Customer first, always Fearless innovation Achieve together Everyone is valued What we hope you'll do next: Choose 'Apply now' to fill out our short application, so that we can find out more about you. Equal Opportunities Capita is committed to an inclusive, barrier-free recruitment process. We're a Disability Confident employer and welcome applications from everyone. If you need adjustments during the recruitment process, please contact us at or call . For more on equal opportunities and available adjustments, visit the Capita Careers website.For general queries, email . Location: Fareham,Zjednoczone Królestwo Time Type: Zatrudnienie w pełnym wymiarze godzin Contract Type: Stały Capita is a consulting, transformation and digital services business. We deliver innovative solutions and simplify the connections between businesses and customers, governments and citizens. We're driven by our purpose: to create better outcomes - for our employees, clients and customers, suppliers and partners, investors, and society. We're committed to being a responsible business - in how we operate, serve society, respect our people and the environment, and deliver attractive returns to our investors. Every day we help millions of people, by delivering innovative solutions to transform and simplify the connections between businesses and customers, governments and citizens. We partner with clients and provide them with the insight and cutting-edge technologies that give time back, allowing them to focus on what they do best and making people's lives easier and simpler. We operate in the UK, Europe, India and South Africa and currently have 55,000 talented people working in our three divisions: Capita Experience, Capita Public Service and Capita Portfolio.

A leading pension firm is seeking a Senior Pensions Administrator to join their team, with home-based working options available. The role involves providing guidance on complex calculations, mentoring colleagues, and ensuring quality service delivery. Ideal candidates will have experience in pension administration and strong numerical skills. The company offers competitive salary, generous leave, and various benefits promoting work-life balance.