IT Infrastructure/Operations Delivery Manager required to work remotely from home however, to travel to my clients' offices as and when required. You can work anywhere in the Country. Sorry no sponsorship applications, as my client cannot sponsor you. They would only consider a Tier 2 Dependent visa with a long expiry date over 2 years and full working rights to the UK. Please note: You will need to travel to client's offices as when required., travel expenses will be covered. You will need to undergo an enhanced DBS if offered, so only apply if you have no convictions etc My client have 500 staff based across 15 physical locations and remotely. Job purpose: The Infrastructure Delivery Manager leads the delivery of infrastructure change programmes - spanning networking, cloud (Azure/M365), identity, endpoint management, security tooling, resilience/DR, centre fitouts and multi-site centre technology rollouts. Duties and responsibilities: Lead delivery of infrastructure programmes. Network upgrades (LAN/WAN/SD-WAN/Wi-Fi, firewalling, segmentation). Cloud and M365 platform uplift (Intune baselines, Defender configuration, Azure services). DR and resilience improvements (backup strategy, failover design, recovery testing). Project & Programme Management. Build and maintain detailed delivery plans, RAID logs, dependency maps, change schedules, and cutover plans. Run delivery governance-quality gates, readiness checks, risk assessments, and post-implementation reviews. Ensure all changes follow proper impact assessment, testing, documentation, and change control processes. Work closely with the Information Security Manager to ensure: Remediation of vulnerabilities is planned and delivered. Ensure handovers meet strict acceptance criteria before moving into BAU. Skills and experience required: Strong experience delivering complex, multi-site IT infrastructure projects (network, cloud, identity, endpoint, security). Ability to read, understand, challenge and validate technical designs across: Network and Firewall technologies - Azure/M365/Entra ID - Intune, Defender & Sentinel. Strong project delivery skillset (waterfall/agile hybrid), with structured documentation and governance discipline. Excellent problem-solving capability with an ability to break down complex technical issues. Strong communication and stakeholder engagement skills across technical and non-technical audiences. Ability to produce high-quality delivery artefacts (plans, architectures, test evidence, runbooks, change packs). Project management certifications (eg Prince2, AgilePM, PMP). Please send in your CV if you have the above skills and you would like to know more about the role and benefits. Only apply if you have full working rights and you are happy to work remotely however; you will need to travel occasionally to other sites/offices when required.
17/06/2026
Full time
IT Infrastructure/Operations Delivery Manager required to work remotely from home however, to travel to my clients' offices as and when required. You can work anywhere in the Country. Sorry no sponsorship applications, as my client cannot sponsor you. They would only consider a Tier 2 Dependent visa with a long expiry date over 2 years and full working rights to the UK. Please note: You will need to travel to client's offices as when required., travel expenses will be covered. You will need to undergo an enhanced DBS if offered, so only apply if you have no convictions etc My client have 500 staff based across 15 physical locations and remotely. Job purpose: The Infrastructure Delivery Manager leads the delivery of infrastructure change programmes - spanning networking, cloud (Azure/M365), identity, endpoint management, security tooling, resilience/DR, centre fitouts and multi-site centre technology rollouts. Duties and responsibilities: Lead delivery of infrastructure programmes. Network upgrades (LAN/WAN/SD-WAN/Wi-Fi, firewalling, segmentation). Cloud and M365 platform uplift (Intune baselines, Defender configuration, Azure services). DR and resilience improvements (backup strategy, failover design, recovery testing). Project & Programme Management. Build and maintain detailed delivery plans, RAID logs, dependency maps, change schedules, and cutover plans. Run delivery governance-quality gates, readiness checks, risk assessments, and post-implementation reviews. Ensure all changes follow proper impact assessment, testing, documentation, and change control processes. Work closely with the Information Security Manager to ensure: Remediation of vulnerabilities is planned and delivered. Ensure handovers meet strict acceptance criteria before moving into BAU. Skills and experience required: Strong experience delivering complex, multi-site IT infrastructure projects (network, cloud, identity, endpoint, security). Ability to read, understand, challenge and validate technical designs across: Network and Firewall technologies - Azure/M365/Entra ID - Intune, Defender & Sentinel. Strong project delivery skillset (waterfall/agile hybrid), with structured documentation and governance discipline. Excellent problem-solving capability with an ability to break down complex technical issues. Strong communication and stakeholder engagement skills across technical and non-technical audiences. Ability to produce high-quality delivery artefacts (plans, architectures, test evidence, runbooks, change packs). Project management certifications (eg Prince2, AgilePM, PMP). Please send in your CV if you have the above skills and you would like to know more about the role and benefits. Only apply if you have full working rights and you are happy to work remotely however; you will need to travel occasionally to other sites/offices when required.
Job Responsibilities This is a key role within IT division and will lead a team of Project Managers/Business Analyst staff dealing with new application installs, upgrades and refresh projects. You'll also be the key point of contact for the IT management team and the business relating to Projects, helping the IT Director and other IT leaders in identifying opportunities to deliver improvements and enhancements and planning those solutions into the overall roadmap. Reporting to the IT Director the Projects Team Leader will have overall responsibility for the Projects Team but will also have to influence, advise and support people across the entire IT division with regard to the project lifecycle, roadmap and reporting. Also manage the day to day aspects of one or more projects, including but not limited to: planning and scheduling, budget management; risk and issue management; work and resource assignment; and reporting; Identify and manage the change management aspects of projects, eg recognise the changes in the broader business environment; identify the relevant stakeholders; develop the appropriate approach; communicate with and train the relevant staff/clients on the appropriate changes; and generally win support; Skills Required Team management - ability to build a culture of accountability, responsibility and trust within a team to deliver excellent results Proven experience of delivering IT projects from inception and sign off to a successful service transition. Excellent understanding of change management with a pragmatic approach. Excellent analytic skills with a good understanding of business analysis techniques. Experience of using Microsoft Project, or an equivalent tool, to plan, manage and track projects. Strong knowledge of analysis techniques (eg process flows, structured questioning).
04/02/2022
Full time
Job Responsibilities This is a key role within IT division and will lead a team of Project Managers/Business Analyst staff dealing with new application installs, upgrades and refresh projects. You'll also be the key point of contact for the IT management team and the business relating to Projects, helping the IT Director and other IT leaders in identifying opportunities to deliver improvements and enhancements and planning those solutions into the overall roadmap. Reporting to the IT Director the Projects Team Leader will have overall responsibility for the Projects Team but will also have to influence, advise and support people across the entire IT division with regard to the project lifecycle, roadmap and reporting. Also manage the day to day aspects of one or more projects, including but not limited to: planning and scheduling, budget management; risk and issue management; work and resource assignment; and reporting; Identify and manage the change management aspects of projects, eg recognise the changes in the broader business environment; identify the relevant stakeholders; develop the appropriate approach; communicate with and train the relevant staff/clients on the appropriate changes; and generally win support; Skills Required Team management - ability to build a culture of accountability, responsibility and trust within a team to deliver excellent results Proven experience of delivering IT projects from inception and sign off to a successful service transition. Excellent understanding of change management with a pragmatic approach. Excellent analytic skills with a good understanding of business analysis techniques. Experience of using Microsoft Project, or an equivalent tool, to plan, manage and track projects. Strong knowledge of analysis techniques (eg process flows, structured questioning).
Job Role Work effectively, efficiently and respectfully alongside other Technical Support Analysts (2nd Line) Provide operational, and technical support for the Firm globally To provide assistance as a project resource as and when required Creating and maintaining support documentation, providing any suggestions of improvements to the IT Training team with regards to the user guidance material Skills Previous experience working in a law firm Excellent Office 365, Windows 10, Active Directory & Exchange knowledge Experience supporting Mobile Devices and using Intune Legal Applications - iManage Work 10, InTapp, Bighand, Aderant, Workshare or InterAction Desirable - MAC OS, Virtual desktops and VPN technologies
01/02/2022
Full time
Job Role Work effectively, efficiently and respectfully alongside other Technical Support Analysts (2nd Line) Provide operational, and technical support for the Firm globally To provide assistance as a project resource as and when required Creating and maintaining support documentation, providing any suggestions of improvements to the IT Training team with regards to the user guidance material Skills Previous experience working in a law firm Excellent Office 365, Windows 10, Active Directory & Exchange knowledge Experience supporting Mobile Devices and using Intune Legal Applications - iManage Work 10, InTapp, Bighand, Aderant, Workshare or InterAction Desirable - MAC OS, Virtual desktops and VPN technologies
Job Role You will form part of the IT leadership team, helping define and deliver the IT strategy to the firm. Working closely with the IT director, you will be responsible for infrastructure and desktop support across the entire IT department. This role would require some hands-on infrastructure experience for escalated issues and projects Forming part of the review board on critical infrastructure projects Manage the infrastructure & desktop support teams, training/mentoring junior members and improving the team. The team is responsible for business as usual support for the core infrastructure, platforms and services whilst continuing to enable innovation and security Ensure the IT Infrastructure is designed and positioned to deliver the Firm's IT strategy. Ensure that all of the Firm's platforms are properly capacity-managed and that upgrades are scheduled in sufficient time to avoid impact to the service Ensure that appropriate layers of security are in place to protect the Firm's infrastructure against security threats. Skills Required You will have experience managing an Infrastructure & Support team, within a banking environment. 10 - 15 years' experience in IT and within management roles Experience managing an infrastructure/desktop department, involving; BAU, Project Management, Planning & Growth, Architecture & Design and Desktop Management. The role is working with a firm expanding rapidly and investing plenty within the growth of the IT function. The role is working in an Agile environment and can offer working from home when required.
01/02/2022
Full time
Job Role You will form part of the IT leadership team, helping define and deliver the IT strategy to the firm. Working closely with the IT director, you will be responsible for infrastructure and desktop support across the entire IT department. This role would require some hands-on infrastructure experience for escalated issues and projects Forming part of the review board on critical infrastructure projects Manage the infrastructure & desktop support teams, training/mentoring junior members and improving the team. The team is responsible for business as usual support for the core infrastructure, platforms and services whilst continuing to enable innovation and security Ensure the IT Infrastructure is designed and positioned to deliver the Firm's IT strategy. Ensure that all of the Firm's platforms are properly capacity-managed and that upgrades are scheduled in sufficient time to avoid impact to the service Ensure that appropriate layers of security are in place to protect the Firm's infrastructure against security threats. Skills Required You will have experience managing an Infrastructure & Support team, within a banking environment. 10 - 15 years' experience in IT and within management roles Experience managing an infrastructure/desktop department, involving; BAU, Project Management, Planning & Growth, Architecture & Design and Desktop Management. The role is working with a firm expanding rapidly and investing plenty within the growth of the IT function. The role is working in an Agile environment and can offer working from home when required.
Based in Cambridge, my client has a brand new requirement for an Desktop Support Analyst for an initial 3 months contract that is inside of IR35. Please note this role is 100% office based. Job Role - To provide first and second line IT support to all offices and assist the IT Director with various IT projects. Providing a pro-active service helping staff to resolve queries and providing information to users on the progress of outstanding support calls. Installing and configuring operating systems and software Maintaining the existing PCs and peripherals to agreed standards by performing upgrades and new installations, as well as carrying out routine procedures Reporting hardware faults to third party companies and if necessary returning hardware to third party companies for repair Skills The ideal candidate will have previous 1st/2nd line support experience and experience supporting in-house project teams. You will have previous experience supporting; Active Directory, MS Exchange, Windows Server, Citrix, Windows 7/10 & Office 2016/365. Working experience within a legal or professional services environment would be beneficial and any knowledge of legal applications.
04/11/2021
Contractor
Based in Cambridge, my client has a brand new requirement for an Desktop Support Analyst for an initial 3 months contract that is inside of IR35. Please note this role is 100% office based. Job Role - To provide first and second line IT support to all offices and assist the IT Director with various IT projects. Providing a pro-active service helping staff to resolve queries and providing information to users on the progress of outstanding support calls. Installing and configuring operating systems and software Maintaining the existing PCs and peripherals to agreed standards by performing upgrades and new installations, as well as carrying out routine procedures Reporting hardware faults to third party companies and if necessary returning hardware to third party companies for repair Skills The ideal candidate will have previous 1st/2nd line support experience and experience supporting in-house project teams. You will have previous experience supporting; Active Directory, MS Exchange, Windows Server, Citrix, Windows 7/10 & Office 2016/365. Working experience within a legal or professional services environment would be beneficial and any knowledge of legal applications.
