Sellick Partnership are currently partnered with a public sector organisation in the West Midlands, who are seeking an experienced Second Line Support Engineer to join their IT Service Desk team. This is an excellent opportunity for an experienced IT professional to join an established enterprise IT function supporting over 8,000 users across more than 100 sites. The role will provide exposure to a broad range of technologies, including Microsoft 365, Windows, Active Directory, Exchange, networking, endpoint management and mobile devices, while working alongside internal technical teams and external suppliers. As the Second Line Support Engineer, you will work as part of a busy IT Service Desk, supporting users remotely across multiple sites and environments. You will manage your own workload, liaise with internal teams and external suppliers, and contribute to service improvements and technical projects. What you will be doing as Second Line Support Engineer: Provide professional 1st and 2nd line technical support to users across a large and diverse customer base. Take ownership of incidents and service requests, prioritising and managing your own workload to ensure issues are resolved within agreed SLA timescales. Investigate and resolve technical issues, escalating to specialist teams or suppliers where appropriate. Support the installation, configuration, maintenance and upgrade of desktop hardware, software and end-user devices. Administer user accounts and access to network and business applications. Carry out technical tasks relating to desktop imaging, software deployment, patching, endpoint security and device management. Maintain accurate records of incidents, changes, assets, licences and technical work undertaken. Monitor and investigate recurring faults, identifying opportunities to improve processes and reduce repeat incidents. Test and evaluate hardware and software solutions before they are introduced into the supported environment. Liaise with internal technical teams, customers and external suppliers to coordinate effective resolution of issues. Provide technical input into IT projects and contribute to the ongoing development and improvement of IT support services. Maintain technical documentation and knowledge base information to support consistent service delivery. Provide technical advice and guidance to users, helping them make effective use of IT systems and equipment. Support wider IT infrastructure, including network and server environments, where required. Participate in an out-of-hours support rota where required. What you will need experience in for the Second Line Support Engineer role: Proven experience working in a 2nd line or enterprise-level IT support environment. Strong technical knowledge across Microsoft desktop technologies, including Windows 10/11, Microsoft Office and Microsoft 365. Experience supporting and troubleshooting a broad range of desktop hardware, applications and end-user devices. Good working knowledge of Active Directory, Microsoft Exchange and user account administration. Knowledge of LAN environments, TCP/IP networking and common connectivity issues. Experience with endpoint management, desktop imaging, software deployment and patch management technologies. Knowledge of IT security principles, including endpoint encryption, antivirus and data protection. Experience supporting mobile technologies, including Android and iOS devices. Good understanding of remote support technologies such as RDP, VPN and Terminal Services. Experience using IT Service Management or Service Desk systems to manage incidents, requests and changes. Strong fault-finding and diagnostic skills, with the ability to analyse complex technical problems and identify appropriate solutions. Ability to recognise recurring issues and use investigation and research to identify longer-term resolutions. Excellent customer service and communication skills, with the ability to explain technical information clearly to non-technical users. Strong organisational skills, with the ability to prioritise competing demands and work effectively under pressure. Ability to work both independently and collaboratively within a technical support environment. Relevant IT qualifications such as CompTIA A+, Microsoft certifications or equivalent practical experience would be advantageous. ITIL Foundation or equivalent service management experience would be advantageous. Experience within a public sector, healthcare, education or similarly complex environment would be beneficial. What the successful Second Line Support Engineer will receive: Permanent opportunity within a large and established public sector IT environment. Hybrid working, based in Herefordshire. Salary of 27,427 - 34,456 per annum. 26 days annual leave plus Bank Holidays, rising to 31 days after 5 years' service. Salary sacrifice pension scheme. Flexible benefits scheme, including retailer discounts, healthcare plans and the option to buy or sell annual leave. Cycle to work scheme. The opportunity to support a large and diverse user base across a complex enterprise IT environment. The chance to develop your technical skills across desktop, network, server, security and endpoint technologies. If you feel you have the relevant skills and experience for the Second Line Support Engineer position, then please apply or reach out to Sadie Wilkes at Sellick Partnership for more information. Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
24/08/2026
Full time
Sellick Partnership are currently partnered with a public sector organisation in the West Midlands, who are seeking an experienced Second Line Support Engineer to join their IT Service Desk team. This is an excellent opportunity for an experienced IT professional to join an established enterprise IT function supporting over 8,000 users across more than 100 sites. The role will provide exposure to a broad range of technologies, including Microsoft 365, Windows, Active Directory, Exchange, networking, endpoint management and mobile devices, while working alongside internal technical teams and external suppliers. As the Second Line Support Engineer, you will work as part of a busy IT Service Desk, supporting users remotely across multiple sites and environments. You will manage your own workload, liaise with internal teams and external suppliers, and contribute to service improvements and technical projects. What you will be doing as Second Line Support Engineer: Provide professional 1st and 2nd line technical support to users across a large and diverse customer base. Take ownership of incidents and service requests, prioritising and managing your own workload to ensure issues are resolved within agreed SLA timescales. Investigate and resolve technical issues, escalating to specialist teams or suppliers where appropriate. Support the installation, configuration, maintenance and upgrade of desktop hardware, software and end-user devices. Administer user accounts and access to network and business applications. Carry out technical tasks relating to desktop imaging, software deployment, patching, endpoint security and device management. Maintain accurate records of incidents, changes, assets, licences and technical work undertaken. Monitor and investigate recurring faults, identifying opportunities to improve processes and reduce repeat incidents. Test and evaluate hardware and software solutions before they are introduced into the supported environment. Liaise with internal technical teams, customers and external suppliers to coordinate effective resolution of issues. Provide technical input into IT projects and contribute to the ongoing development and improvement of IT support services. Maintain technical documentation and knowledge base information to support consistent service delivery. Provide technical advice and guidance to users, helping them make effective use of IT systems and equipment. Support wider IT infrastructure, including network and server environments, where required. Participate in an out-of-hours support rota where required. What you will need experience in for the Second Line Support Engineer role: Proven experience working in a 2nd line or enterprise-level IT support environment. Strong technical knowledge across Microsoft desktop technologies, including Windows 10/11, Microsoft Office and Microsoft 365. Experience supporting and troubleshooting a broad range of desktop hardware, applications and end-user devices. Good working knowledge of Active Directory, Microsoft Exchange and user account administration. Knowledge of LAN environments, TCP/IP networking and common connectivity issues. Experience with endpoint management, desktop imaging, software deployment and patch management technologies. Knowledge of IT security principles, including endpoint encryption, antivirus and data protection. Experience supporting mobile technologies, including Android and iOS devices. Good understanding of remote support technologies such as RDP, VPN and Terminal Services. Experience using IT Service Management or Service Desk systems to manage incidents, requests and changes. Strong fault-finding and diagnostic skills, with the ability to analyse complex technical problems and identify appropriate solutions. Ability to recognise recurring issues and use investigation and research to identify longer-term resolutions. Excellent customer service and communication skills, with the ability to explain technical information clearly to non-technical users. Strong organisational skills, with the ability to prioritise competing demands and work effectively under pressure. Ability to work both independently and collaboratively within a technical support environment. Relevant IT qualifications such as CompTIA A+, Microsoft certifications or equivalent practical experience would be advantageous. ITIL Foundation or equivalent service management experience would be advantageous. Experience within a public sector, healthcare, education or similarly complex environment would be beneficial. What the successful Second Line Support Engineer will receive: Permanent opportunity within a large and established public sector IT environment. Hybrid working, based in Herefordshire. Salary of 27,427 - 34,456 per annum. 26 days annual leave plus Bank Holidays, rising to 31 days after 5 years' service. Salary sacrifice pension scheme. Flexible benefits scheme, including retailer discounts, healthcare plans and the option to buy or sell annual leave. Cycle to work scheme. The opportunity to support a large and diverse user base across a complex enterprise IT environment. The chance to develop your technical skills across desktop, network, server, security and endpoint technologies. If you feel you have the relevant skills and experience for the Second Line Support Engineer position, then please apply or reach out to Sadie Wilkes at Sellick Partnership for more information. Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
Job Title: Service Support Analyst (Level 2) Salary: 40k DoE Location: Aylesbury, with hybrid working A growing organisation is seeking a Service Support Analyst to provide first- and second-line IT support across the business. This role is responsible for ensuring reliable IT services, supporting end users, and contributing to the ongoing improvement of systems, security, and service delivery. Key Responsibilities Provide 1st and 2nd line IT support across incident, problem, change, and service request management (aligned to ITIL practices). Log, prioritise, troubleshoot, and resolve technical issues; escalate to third-party providers where required. Support and maintain Microsoft cloud technologies, including Microsoft 365, Teams, Exchange Online, OneDrive, SharePoint, and Azure Virtual Desktop. Install, configure, and support laptops, desktops, printers, meeting room technology, and remote working setups. Manage user lifecycle processes (joiners, movers, leavers) and system access controls. Monitor and respond to cyber security alerts and email security controls, ensuring compliance with internal policies. Maintain accurate hardware and software inventories. Work closely with external IT suppliers and monitor their performance against service expectations. Assist with technology rollouts, including user communication, training, and support. Conduct risk assessments on incidents and escalate issues appropriately. Perform information security and data protection checks. Communicate effectively with non-technical stakeholders, providing clear updates on IT services. Skills & Competencies Strong troubleshooting and problem-solving abilities. Clear communication skills (technical and non-technical). Ability to manage multiple priorities and work under pressure. High attention to detail and strong organisational skills. Ability to work independently and collaboratively within a team. Proactive approach with a willingness to learn and develop. Understanding of change management and IT service processes. Awareness of cyber security best practices. Experience & Qualifications Essential: Experience supporting Microsoft Azure and Microsoft 365 environments. Proven experience in a customer-facing IT support role. Desirable: Degree in Computer Science or related discipline (or equivalent experience). Microsoft 365 certifications (e.g., Fundamentals or Administrator). Knowledge of IT infrastructure, ITIL methodology, and information security practices. Salary & Benefits Salary up to 40,000 (depending on experience). Discretionary bonus (up to 15%). 28 days annual leave plus bank holidays. Pension with employer contributions up to 10%. Life assurance (4x salary). Employee wellbeing support, training opportunities, and additional perks (e.g., volunteering leave, discounts, health initiatives). Working Arrangements Full-time, permanent role (35 hours per week). Primarily office-based, with limited flexible/home working options available depending on role and performance. Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
22/08/2026
Full time
Job Title: Service Support Analyst (Level 2) Salary: 40k DoE Location: Aylesbury, with hybrid working A growing organisation is seeking a Service Support Analyst to provide first- and second-line IT support across the business. This role is responsible for ensuring reliable IT services, supporting end users, and contributing to the ongoing improvement of systems, security, and service delivery. Key Responsibilities Provide 1st and 2nd line IT support across incident, problem, change, and service request management (aligned to ITIL practices). Log, prioritise, troubleshoot, and resolve technical issues; escalate to third-party providers where required. Support and maintain Microsoft cloud technologies, including Microsoft 365, Teams, Exchange Online, OneDrive, SharePoint, and Azure Virtual Desktop. Install, configure, and support laptops, desktops, printers, meeting room technology, and remote working setups. Manage user lifecycle processes (joiners, movers, leavers) and system access controls. Monitor and respond to cyber security alerts and email security controls, ensuring compliance with internal policies. Maintain accurate hardware and software inventories. Work closely with external IT suppliers and monitor their performance against service expectations. Assist with technology rollouts, including user communication, training, and support. Conduct risk assessments on incidents and escalate issues appropriately. Perform information security and data protection checks. Communicate effectively with non-technical stakeholders, providing clear updates on IT services. Skills & Competencies Strong troubleshooting and problem-solving abilities. Clear communication skills (technical and non-technical). Ability to manage multiple priorities and work under pressure. High attention to detail and strong organisational skills. Ability to work independently and collaboratively within a team. Proactive approach with a willingness to learn and develop. Understanding of change management and IT service processes. Awareness of cyber security best practices. Experience & Qualifications Essential: Experience supporting Microsoft Azure and Microsoft 365 environments. Proven experience in a customer-facing IT support role. Desirable: Degree in Computer Science or related discipline (or equivalent experience). Microsoft 365 certifications (e.g., Fundamentals or Administrator). Knowledge of IT infrastructure, ITIL methodology, and information security practices. Salary & Benefits Salary up to 40,000 (depending on experience). Discretionary bonus (up to 15%). 28 days annual leave plus bank holidays. Pension with employer contributions up to 10%. Life assurance (4x salary). Employee wellbeing support, training opportunities, and additional perks (e.g., volunteering leave, discounts, health initiatives). Working Arrangements Full-time, permanent role (35 hours per week). Primarily office-based, with limited flexible/home working options available depending on role and performance. Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
Project Manager 14-Month Fixed-Term Contract 55,000 to 58,000 per annum Hybrid Working Bristol Based We are seeking an experienced and proactive IT Project Manager to lead the successful delivery of technology and business change initiatives across the organisation. This is a 14-month fixed-term contract. Working closely with senior stakeholders, suppliers and delivery teams, you will take ownership of projects from initial conception through to implementation, business-as-usual handover and benefits realisation. You will play a key role in ensuring projects are delivered on time, within budget and aligned with strategic objectives. Key Responsibilities as the IT Project Manager Lead end-to-end project delivery across technology and business change initiatives, using Agile, Waterfall or hybrid approaches. Define scope, objectives, deliverables, plans, budgets and timelines, whilst coordinating teams and resources to maintain momentum and achieve agreed milestones. Drive effective project governance and control, proactively managing risks, issues, dependencies, budgets and change. Provide clear and accurate reporting to project sponsors and senior stakeholders, ensuring robust decision-making throughout the project lifecycle. Build strong stakeholder and supplier relationships, working collaboratively with senior stakeholders, project sponsors, delivery teams and external partners. Manage expectations, facilitate effective communication and support informed decision-making at all levels. Deliver successful implementation and transition, ensuring projects are effectively implemented and handed over into business-as-usual operations. Coordinate operational readiness, training, documentation and benefits realisation activities. Support continuous improvement and transformation, identifying opportunities to improve processes, ways of working and project delivery effectiveness. Share knowledge, promote best practice and contribute to wider organisational change and transformation initiatives. Experience Needed as a IT Project Manager Proven Project Management experience with the Legal, Financial or Professional Service sectors Proven experience working as a Project Manager, ideally delivering technology, business change or transformation projects within a complex organisation. Strong experience managing projects through the full lifecycle, from initial conception and business case development through to implementation, handover and benefits realisation. Experience using Agile, Waterfall and/or hybrid project delivery methodologies, with the ability to adapt the approach to suit the project and organisational environment. Strong understanding of project governance, risk and issue management, financial control, dependencies, change control and project reporting. Demonstrable experience of managing and influencing senior stakeholders, project sponsors, suppliers and cross-functional delivery teams. Strong planning, organisational and problem-solving skills, with the ability to manage competing priorities and maintain delivery momentum. Excellent written and verbal communication skills, with the confidence to present complex information clearly to a range of audiences. Experience supporting business cases, benefits tracking, implementation, operational readiness and continuous improvement. A proactive and collaborative approach, with the ability to identify challenges early and take ownership of delivering solutions. What the successfully IT Project Manager will receive: Salary between 55,000 and 58,000 pro rata Flexible Hybrid working model between home and working out of the office based in Bristol Company Benefits package If you think you have the experience required them please apply or reach out to Kyle in our Birmingham office for a confidential chat. Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
19/08/2026
Contractor
Project Manager 14-Month Fixed-Term Contract 55,000 to 58,000 per annum Hybrid Working Bristol Based We are seeking an experienced and proactive IT Project Manager to lead the successful delivery of technology and business change initiatives across the organisation. This is a 14-month fixed-term contract. Working closely with senior stakeholders, suppliers and delivery teams, you will take ownership of projects from initial conception through to implementation, business-as-usual handover and benefits realisation. You will play a key role in ensuring projects are delivered on time, within budget and aligned with strategic objectives. Key Responsibilities as the IT Project Manager Lead end-to-end project delivery across technology and business change initiatives, using Agile, Waterfall or hybrid approaches. Define scope, objectives, deliverables, plans, budgets and timelines, whilst coordinating teams and resources to maintain momentum and achieve agreed milestones. Drive effective project governance and control, proactively managing risks, issues, dependencies, budgets and change. Provide clear and accurate reporting to project sponsors and senior stakeholders, ensuring robust decision-making throughout the project lifecycle. Build strong stakeholder and supplier relationships, working collaboratively with senior stakeholders, project sponsors, delivery teams and external partners. Manage expectations, facilitate effective communication and support informed decision-making at all levels. Deliver successful implementation and transition, ensuring projects are effectively implemented and handed over into business-as-usual operations. Coordinate operational readiness, training, documentation and benefits realisation activities. Support continuous improvement and transformation, identifying opportunities to improve processes, ways of working and project delivery effectiveness. Share knowledge, promote best practice and contribute to wider organisational change and transformation initiatives. Experience Needed as a IT Project Manager Proven Project Management experience with the Legal, Financial or Professional Service sectors Proven experience working as a Project Manager, ideally delivering technology, business change or transformation projects within a complex organisation. Strong experience managing projects through the full lifecycle, from initial conception and business case development through to implementation, handover and benefits realisation. Experience using Agile, Waterfall and/or hybrid project delivery methodologies, with the ability to adapt the approach to suit the project and organisational environment. Strong understanding of project governance, risk and issue management, financial control, dependencies, change control and project reporting. Demonstrable experience of managing and influencing senior stakeholders, project sponsors, suppliers and cross-functional delivery teams. Strong planning, organisational and problem-solving skills, with the ability to manage competing priorities and maintain delivery momentum. Excellent written and verbal communication skills, with the confidence to present complex information clearly to a range of audiences. Experience supporting business cases, benefits tracking, implementation, operational readiness and continuous improvement. A proactive and collaborative approach, with the ability to identify challenges early and take ownership of delivering solutions. What the successfully IT Project Manager will receive: Salary between 55,000 and 58,000 pro rata Flexible Hybrid working model between home and working out of the office based in Bristol Company Benefits package If you think you have the experience required them please apply or reach out to Kyle in our Birmingham office for a confidential chat. Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
Business Change & Test Analyst Aylesbury Hybrid 45k We are seeking a Business Change & Test Analyst to support the successful delivery of business, process, and technology change initiatives. The role involves assisting with requirements gathering, process analysis, project coordination, testing activities, and stakeholder engagement to ensure solutions meet business needs and quality standards. Key Responsibilities Support the delivery of business, process, and system change initiatives. Assist with eliciting, documenting, and validating business requirements and user stories. Support project planning, coordination, and tracking of actions, risks, issues, and dependencies. Develop and execute test scenarios, test cases, and test scripts. Coordinate and support User Acceptance Testing (UAT) activities with business stakeholders. Verify that test environments and test data are suitable for planned testing activities. Log, track, and assist with the resolution and retesting of defects. Create and maintain testing documentation, evidence, and regression test packs. Produce and maintain project documentation, including requirements, process maps, meeting notes, and status reports. Participate in workshops and stakeholder meetings to identify business needs and support solution design. Contribute to continuous improvement and process optimisation initiatives. Monitor progress against agreed plans and report on status where required. Support change implementation activities, including user communications, training, and readiness activities. Develop and maintain knowledge of organisational systems, processes, and operations. Undertake additional duties as required to support project and business objectives. Comply with relevant regulatory, governance, risk, and compliance requirements applicable to the organisation. Skills & Competencies Strong organisational skills with the ability to manage multiple priorities and deadlines. Excellent attention to detail. Effective written and verbal communication skills. Proactive approach with a willingness to learn and adapt. Strong stakeholder engagement and collaboration skills. Competent in Microsoft Office and modern collaboration tools. Understanding of project delivery methodologies and software development lifecycles. Experience & Qualifications Essential Experience in business analysis, business change, project support, change delivery, or a similar role. Experience producing business and project documentation, including requirements, process maps, and meeting records. Understanding of business processes and information systems. Ability to work effectively with stakeholders across business and technical teams. Desirable Experience supporting software testing and User Acceptance Testing (UAT). Experience creating and executing test scripts and recording outcomes. Familiarity with defect management processes and tools. Exposure to Agile, Waterfall, or hybrid delivery methodologies. Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
18/08/2026
Full time
Business Change & Test Analyst Aylesbury Hybrid 45k We are seeking a Business Change & Test Analyst to support the successful delivery of business, process, and technology change initiatives. The role involves assisting with requirements gathering, process analysis, project coordination, testing activities, and stakeholder engagement to ensure solutions meet business needs and quality standards. Key Responsibilities Support the delivery of business, process, and system change initiatives. Assist with eliciting, documenting, and validating business requirements and user stories. Support project planning, coordination, and tracking of actions, risks, issues, and dependencies. Develop and execute test scenarios, test cases, and test scripts. Coordinate and support User Acceptance Testing (UAT) activities with business stakeholders. Verify that test environments and test data are suitable for planned testing activities. Log, track, and assist with the resolution and retesting of defects. Create and maintain testing documentation, evidence, and regression test packs. Produce and maintain project documentation, including requirements, process maps, meeting notes, and status reports. Participate in workshops and stakeholder meetings to identify business needs and support solution design. Contribute to continuous improvement and process optimisation initiatives. Monitor progress against agreed plans and report on status where required. Support change implementation activities, including user communications, training, and readiness activities. Develop and maintain knowledge of organisational systems, processes, and operations. Undertake additional duties as required to support project and business objectives. Comply with relevant regulatory, governance, risk, and compliance requirements applicable to the organisation. Skills & Competencies Strong organisational skills with the ability to manage multiple priorities and deadlines. Excellent attention to detail. Effective written and verbal communication skills. Proactive approach with a willingness to learn and adapt. Strong stakeholder engagement and collaboration skills. Competent in Microsoft Office and modern collaboration tools. Understanding of project delivery methodologies and software development lifecycles. Experience & Qualifications Essential Experience in business analysis, business change, project support, change delivery, or a similar role. Experience producing business and project documentation, including requirements, process maps, and meeting records. Understanding of business processes and information systems. Ability to work effectively with stakeholders across business and technical teams. Desirable Experience supporting software testing and User Acceptance Testing (UAT). Experience creating and executing test scripts and recording outcomes. Familiarity with defect management processes and tools. Exposure to Agile, Waterfall, or hybrid delivery methodologies. Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
Project Manager (12-Month Fixed-Term Contract) Location: Boltron - Hybrid 3 days in the office Salary: 50,000- 60,000 Good benefits We are seeking an experienced HR Project Manager to lead the delivery of strategic HR transformation projects within a large, complex organisation. You will manage projects from initiation through to implementation, working closely with HR, IT, and business stakeholders to deliver successful organisational change. Key Responsibilities: Lead end-to-end delivery of HR transformation and digital projects. Manage project plans, budgets, risks, timelines, and governance. Engage senior stakeholders and provide regular project updates. Support business readiness, change management, training, and adoption. Manage third-party suppliers and ensure successful project handover. Essential Experience: Demonstrable experience delivering HR projects within a large organisation. Experience leading HR transformation initiatives such as HRIS implementations, organisational design, or job architecture. Strong project management skills with knowledge of structured methodologies (e.g. PRINCE2 or PMP). Excellent stakeholder management and communication skills. Experience working across HR, IT, and wider business functions. Strong planning, risk management, and problem-solving abilities. Please get in touch for more details and apply by Friday 28th August to be considered. Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
17/08/2026
Full time
Project Manager (12-Month Fixed-Term Contract) Location: Boltron - Hybrid 3 days in the office Salary: 50,000- 60,000 Good benefits We are seeking an experienced HR Project Manager to lead the delivery of strategic HR transformation projects within a large, complex organisation. You will manage projects from initiation through to implementation, working closely with HR, IT, and business stakeholders to deliver successful organisational change. Key Responsibilities: Lead end-to-end delivery of HR transformation and digital projects. Manage project plans, budgets, risks, timelines, and governance. Engage senior stakeholders and provide regular project updates. Support business readiness, change management, training, and adoption. Manage third-party suppliers and ensure successful project handover. Essential Experience: Demonstrable experience delivering HR projects within a large organisation. Experience leading HR transformation initiatives such as HRIS implementations, organisational design, or job architecture. Strong project management skills with knowledge of structured methodologies (e.g. PRINCE2 or PMP). Excellent stakeholder management and communication skills. Experience working across HR, IT, and wider business functions. Strong planning, risk management, and problem-solving abilities. Please get in touch for more details and apply by Friday 28th August to be considered. Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
Sellick Partnership
Newcastle Upon Tyne, Tyne And Wear
Senior Data Engineer Location: Newcastle upon Tyne (Hybrid) Salary: 60,000 per annum Contract: Fixed Term - 2 Years About the Role We are looking for an experienced Senior Data Engineer to lead the design, development and optimisation of modern data platforms and pipelines. This is an exciting opportunity to shape how data is managed, integrated and utilised across a large and evolving organisation. Working closely with technical and business stakeholders, you will play a key role in developing scalable data solutions that enable high-quality reporting, analytics and data-driven decision making. Key Responsibilities Lead the design, development and maintenance of scalable data pipelines and data platforms. Develop and optimise data models, schemas and storage solutions to support analytics and reporting. Build robust ETL/ELT processes to integrate data from multiple sources. Ensure high standards of data quality, governance, security and compliance. Collaborate with business stakeholders to understand data requirements and deliver effective technical solutions. Support data warehousing, data lakes and modern cloud-based data platforms. Produce datasets and models for reporting tools such as Power BI. Identify opportunities to automate manual data processes and improve operational efficiency. Monitor and improve data reliability, performance and availability. Support the adoption of Agile ways of working and contribute to continuous service improvement. Provide technical leadership, mentoring and guidance to colleagues within the team. About You You'll have strong experience in data engineering together with a passion for building reliable, scalable data solutions. Essential Skills & Experience Experience working as a Data Engineer or in a similar technical role. Strong SQL and experience with one or more programming languages such as Python, R or Scala. Experience designing and building ETL/ELT pipelines. Knowledge of data modelling, data warehouses, lakehouses or data lakes. Experience with Microsoft data technologies such as Fabric, Synapse and Power BI. Understanding of data governance, security and GDPR principles. Excellent stakeholder management and communication skills. Experience working collaboratively within multidisciplinary teams. Ability to troubleshoot complex technical issues and identify innovative solutions. Desirable Degree in Computer Science, Information Systems or a related discipline, or equivalent experience. ITIL Foundation certification. Experience with machine learning concepts or supporting data science initiatives. Knowledge of Agile delivery methodologies. What We Offer Salary of 60,000 per annum. Hybrid working based in Newcastle upon Tyne. 2-year fixed-term contract. Opportunity to work on modern cloud and data technologies. A collaborative environment focused on innovation, continuous improvement and professional development. If you're passionate about delivering high-quality data solutions and want to make a real impact, we'd love to hear from you. Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
06/08/2026
Contractor
Senior Data Engineer Location: Newcastle upon Tyne (Hybrid) Salary: 60,000 per annum Contract: Fixed Term - 2 Years About the Role We are looking for an experienced Senior Data Engineer to lead the design, development and optimisation of modern data platforms and pipelines. This is an exciting opportunity to shape how data is managed, integrated and utilised across a large and evolving organisation. Working closely with technical and business stakeholders, you will play a key role in developing scalable data solutions that enable high-quality reporting, analytics and data-driven decision making. Key Responsibilities Lead the design, development and maintenance of scalable data pipelines and data platforms. Develop and optimise data models, schemas and storage solutions to support analytics and reporting. Build robust ETL/ELT processes to integrate data from multiple sources. Ensure high standards of data quality, governance, security and compliance. Collaborate with business stakeholders to understand data requirements and deliver effective technical solutions. Support data warehousing, data lakes and modern cloud-based data platforms. Produce datasets and models for reporting tools such as Power BI. Identify opportunities to automate manual data processes and improve operational efficiency. Monitor and improve data reliability, performance and availability. Support the adoption of Agile ways of working and contribute to continuous service improvement. Provide technical leadership, mentoring and guidance to colleagues within the team. About You You'll have strong experience in data engineering together with a passion for building reliable, scalable data solutions. Essential Skills & Experience Experience working as a Data Engineer or in a similar technical role. Strong SQL and experience with one or more programming languages such as Python, R or Scala. Experience designing and building ETL/ELT pipelines. Knowledge of data modelling, data warehouses, lakehouses or data lakes. Experience with Microsoft data technologies such as Fabric, Synapse and Power BI. Understanding of data governance, security and GDPR principles. Excellent stakeholder management and communication skills. Experience working collaboratively within multidisciplinary teams. Ability to troubleshoot complex technical issues and identify innovative solutions. Desirable Degree in Computer Science, Information Systems or a related discipline, or equivalent experience. ITIL Foundation certification. Experience with machine learning concepts or supporting data science initiatives. Knowledge of Agile delivery methodologies. What We Offer Salary of 60,000 per annum. Hybrid working based in Newcastle upon Tyne. 2-year fixed-term contract. Opportunity to work on modern cloud and data technologies. A collaborative environment focused on innovation, continuous improvement and professional development. If you're passionate about delivering high-quality data solutions and want to make a real impact, we'd love to hear from you. Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
ICT Service Desk Analyst Location: County Durham Salary: Up to 30k Working Pattern: 4 Day week, 8am - 6pm Office Attendance: Hybrid working, occasional travel to other site We are recruiting for an experienced ICT Service Desk Analyst to join a growing Technology Services team. This is an exciting opportunity to support a modern IT environment, providing high-quality 1st and 2nd line technical support while contributing to digital transformation and continuous service improvement. Working as part of a collaborative IT team, you'll be responsible for supporting end users across a broad range of technologies, resolving technical issues, maintaining IT assets, and assisting with infrastructure and business technology projects. You'll play a key role in ensuring technology services remain reliable, secure and customer focused. Key Responsibilities Provide 1st and 2nd line technical support for hardware, software and business applications. Diagnose, troubleshoot and resolve incidents, escalating where specialist support is required. Deliver routine service requests and approved changes in line with IT service management processes. Maintain accurate records of IT assets, incidents and service requests. Support the deployment, configuration and management of laptops, desktops, mobile devices and associated technologies. Assist with infrastructure, networking and end-user computing projects. Contribute to incident, problem and change management activities to improve service performance. Provide onsite technical support across organisational locations where required. Support business continuity and disaster recovery activities. Participate in an on-call and out-of-hours support rota where applicable. Work collaboratively with colleagues to identify opportunities for service improvement and digital transformation. Deliver excellent customer service, ensuring users receive timely and effective technical support. About You Experience working within an IT Service Desk or technical support environment. A relevant IT qualification or equivalent practical experience. Strong troubleshooting and problem-solving skills. Knowledge of Incident, Problem and Change Management best practices. Excellent customer service and communication skills. Experience supporting Windows devices, Microsoft 365 and end-user hardware. The ability to prioritise workload and manage multiple support requests. Experience working collaboratively within a technical team. Desirable: ITIL Foundation certification. Experience supporting networking, infrastructure or cloud technologies. Knowledge of IT asset management and mobile device management. Understanding of information security and data protection principles. Full UK driving licence. What's on Offer Permanent opportunity within a supportive and collaborative IT team. Hybrid working arrangement. Opportunities for professional development and technical training. Exposure to a broad range of technologies and digital transformation initiatives. Opportunity to contribute to service improvement and modernisation projects. Competitive salary and comprehensive employee benefits package. If you're passionate about delivering excellent IT support and enjoy working in a fast-paced, customer-focused environment, we'd love to hear from you. Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
06/08/2026
Full time
ICT Service Desk Analyst Location: County Durham Salary: Up to 30k Working Pattern: 4 Day week, 8am - 6pm Office Attendance: Hybrid working, occasional travel to other site We are recruiting for an experienced ICT Service Desk Analyst to join a growing Technology Services team. This is an exciting opportunity to support a modern IT environment, providing high-quality 1st and 2nd line technical support while contributing to digital transformation and continuous service improvement. Working as part of a collaborative IT team, you'll be responsible for supporting end users across a broad range of technologies, resolving technical issues, maintaining IT assets, and assisting with infrastructure and business technology projects. You'll play a key role in ensuring technology services remain reliable, secure and customer focused. Key Responsibilities Provide 1st and 2nd line technical support for hardware, software and business applications. Diagnose, troubleshoot and resolve incidents, escalating where specialist support is required. Deliver routine service requests and approved changes in line with IT service management processes. Maintain accurate records of IT assets, incidents and service requests. Support the deployment, configuration and management of laptops, desktops, mobile devices and associated technologies. Assist with infrastructure, networking and end-user computing projects. Contribute to incident, problem and change management activities to improve service performance. Provide onsite technical support across organisational locations where required. Support business continuity and disaster recovery activities. Participate in an on-call and out-of-hours support rota where applicable. Work collaboratively with colleagues to identify opportunities for service improvement and digital transformation. Deliver excellent customer service, ensuring users receive timely and effective technical support. About You Experience working within an IT Service Desk or technical support environment. A relevant IT qualification or equivalent practical experience. Strong troubleshooting and problem-solving skills. Knowledge of Incident, Problem and Change Management best practices. Excellent customer service and communication skills. Experience supporting Windows devices, Microsoft 365 and end-user hardware. The ability to prioritise workload and manage multiple support requests. Experience working collaboratively within a technical team. Desirable: ITIL Foundation certification. Experience supporting networking, infrastructure or cloud technologies. Knowledge of IT asset management and mobile device management. Understanding of information security and data protection principles. Full UK driving licence. What's on Offer Permanent opportunity within a supportive and collaborative IT team. Hybrid working arrangement. Opportunities for professional development and technical training. Exposure to a broad range of technologies and digital transformation initiatives. Opportunity to contribute to service improvement and modernisation projects. Competitive salary and comprehensive employee benefits package. If you're passionate about delivering excellent IT support and enjoy working in a fast-paced, customer-focused environment, we'd love to hear from you. Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
Senior AI Developer Reading Hybrid 85k We're seeking an experienced software engineer to design and deliver AI-powered applications using modern development frameworks, cloud technologies, and large language models. You'll work on customer-facing projects, developing scalable, production-ready solutions while helping establish best practices for AI engineering across the wider development team. Key Responsibilities Design, build, and deploy AI-enabled software solutions. Develop applications using technologies such as .NET, Python, React, or Node.js. Integrate cloud-based AI services and large language models into production systems. Work with stakeholders to understand requirements and deliver practical technical solutions. Define technical standards, reusable components, and development best practices. Evaluate emerging AI technologies and recommend improvements to engineering processes. Mentor developers and contribute to the growth of AI capability within the team. Skills and Experience Essential Strong commercial experience in full stack software development. Proficiency in one or more of .NET/C#, Python, React, or Node.js. Experience delivering production software in customer or enterprise environments. Practical knowledge of LLMs, prompt engineering, RAG, or AI application development. Experience with Microsoft Azure and CI/CD practices. Familiarity with AI-assisted development tools. Strong software engineering, communication, and problem-solving skills. Desirable Experience with AI agents, vector databases, or AI evaluation techniques. Azure certification or equivalent experience. Previous technical leadership or mentoring experience. Experience working in consulting or professional services. Interested? Apply now or get in touch for a confidential conversation. Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
05/08/2026
Full time
Senior AI Developer Reading Hybrid 85k We're seeking an experienced software engineer to design and deliver AI-powered applications using modern development frameworks, cloud technologies, and large language models. You'll work on customer-facing projects, developing scalable, production-ready solutions while helping establish best practices for AI engineering across the wider development team. Key Responsibilities Design, build, and deploy AI-enabled software solutions. Develop applications using technologies such as .NET, Python, React, or Node.js. Integrate cloud-based AI services and large language models into production systems. Work with stakeholders to understand requirements and deliver practical technical solutions. Define technical standards, reusable components, and development best practices. Evaluate emerging AI technologies and recommend improvements to engineering processes. Mentor developers and contribute to the growth of AI capability within the team. Skills and Experience Essential Strong commercial experience in full stack software development. Proficiency in one or more of .NET/C#, Python, React, or Node.js. Experience delivering production software in customer or enterprise environments. Practical knowledge of LLMs, prompt engineering, RAG, or AI application development. Experience with Microsoft Azure and CI/CD practices. Familiarity with AI-assisted development tools. Strong software engineering, communication, and problem-solving skills. Desirable Experience with AI agents, vector databases, or AI evaluation techniques. Azure certification or equivalent experience. Previous technical leadership or mentoring experience. Experience working in consulting or professional services. Interested? Apply now or get in touch for a confidential conversation. Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
Pricing Data Engineer 3 month contract 500 per day Inside IR35 Fully Remote Overview of the Pricing Data Engineer role Sellick Partnership is currently supporting a leading insurance organisation as they look to appoint an experienced Pricing Data Engineer to support their Pricing team on an interim basis. This is an immediate requirement for a highly experienced SQL specialist to support a busy pricing function with the re-coding, optimisation and testing of complex SQL data extracts. The successful candidate will work with large codebases and support the delivery of pricing data extracts in line with agreed templates and project timescales. Key responsibilities of the Pricing Data Engineer will include Reviewing and rewriting complex SQL code snippets, including large-scale codebases Supporting the re-code of pricing data extracts in line with agreed templates Completing end-to-end testing, validation and productionisation of data extracts Optimising SQL code, query performance and execution plans Supporting pipeline execution through Azure Data Factory Using Azure DevOps boards and repositories to manage code and delivery activity Working with version control tools such as GIT Collaborating with pricing stakeholders to ensure data extracts meet business requirements Required experience for the Pricing Data Engineer position will include Advanced SQL experience, including dynamic SQL and code optimisation Strong experience reviewing, rewriting and testing complex SQL code Experience with Azure DevOps, including boards and repositories Experience using Azure Data Factory, including pipelines Experience with GIT or other version control software Ability to work independently and deliver quickly within a remote contract environment Previous experience within an insurance environment would be highly advantageous If you would like to learn more about the Pricing Data Engineer position, or think you have the right experience and skillset then please apply or contact Kyle at Sellick Partnerships Birmingham Office. Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
05/08/2026
Contractor
Pricing Data Engineer 3 month contract 500 per day Inside IR35 Fully Remote Overview of the Pricing Data Engineer role Sellick Partnership is currently supporting a leading insurance organisation as they look to appoint an experienced Pricing Data Engineer to support their Pricing team on an interim basis. This is an immediate requirement for a highly experienced SQL specialist to support a busy pricing function with the re-coding, optimisation and testing of complex SQL data extracts. The successful candidate will work with large codebases and support the delivery of pricing data extracts in line with agreed templates and project timescales. Key responsibilities of the Pricing Data Engineer will include Reviewing and rewriting complex SQL code snippets, including large-scale codebases Supporting the re-code of pricing data extracts in line with agreed templates Completing end-to-end testing, validation and productionisation of data extracts Optimising SQL code, query performance and execution plans Supporting pipeline execution through Azure Data Factory Using Azure DevOps boards and repositories to manage code and delivery activity Working with version control tools such as GIT Collaborating with pricing stakeholders to ensure data extracts meet business requirements Required experience for the Pricing Data Engineer position will include Advanced SQL experience, including dynamic SQL and code optimisation Strong experience reviewing, rewriting and testing complex SQL code Experience with Azure DevOps, including boards and repositories Experience using Azure Data Factory, including pipelines Experience with GIT or other version control software Ability to work independently and deliver quickly within a remote contract environment Previous experience within an insurance environment would be highly advantageous If you would like to learn more about the Pricing Data Engineer position, or think you have the right experience and skillset then please apply or contact Kyle at Sellick Partnerships Birmingham Office. Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
