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DV Cleared ServiceNow CSM Programme - Multiple Roles Onsite - Newbury Contract - 10months + (May start with potential for earlier onboarding) Active DV Clearance Required We are supporting a major digital transformation programme being delivered by a global technology services provider for a leading international telecommunications organisation. As part of a large-scale implementation of ServiceNow Customer Service Management (CSM), we are building a specialist delivery team and are seeking multiple DV Cleared ServiceNow professionals across architecture, consulting, programme delivery, and technical implementation. This is a rare opportunity to join a high-profile secure programme delivering a major ServiceNow transformation within a complex enterprise environment. Open Roles We are currently hiring for the following positions: Programme Delivery Programme Manager Project Coordinator Architecture Solution Architect Technical Architect Functional Consulting Lead/Senior Business Process Consultants (CSM) Technical Delivery Senior Technical Consultants Technical Consultants All roles will contribute to the design, implementation, and delivery of ServiceNow CSM solutions as part of a large multi-disciplinary programme team. Key Responsibilities (varies by role) Deliver and implement ServiceNow CSM solutions within a secure enterprise environment Work closely with business stakeholders to define and implement customer service processes Design and implement scalable ServiceNow platform solutions Lead architecture, configuration, and platform development activities Support programme delivery through governance, planning, and stakeholder engagement Collaborate with cross-functional teams including architects, consultants, and developers Required Experience Active DV Clearance (mandatory) Proven experience working with ServiceNow Strong knowledge of ServiceNow Customer Service Management (CSM) Experience delivering enterprise platform implementations Ability to work effectively within large-scale transformation programmes Depending on the role, we are particularly interested in professionals with experience in: ServiceNow architecture and solution design ServiceNow development and configuration Business process transformation Programme and project delivery Enterprise integrations and platform governance Programme Environment This programme is being delivered for a major global telecommunications organisation, through a leading international technology services and solutions provider, supporting a strategic transformation of customer service operations using the ServiceNow platform. Due to the secure nature of the programme, all roles require active DV clearance and full onsite presence in Newbury. If you hold active DV clearance and have experience delivering solutions on ServiceNow CSM, we would love to hear from you. Please apply with your latest CV or reach out directly to discuss the available opportunities in more detail.

CONTRACT - 6-12 MONTHS INITAL LOCATION - STEVENAGE (3X ONSITE) An multinational pharma company are looking for a Senior Linux HPC Engineer. The position requires hands-on expertise with high-end Workstation hardware and scientific applications, as well as a strong background in HPC techniques, including clustering and workload management with tools like Slurm. The ideal candidate will be proficient in RedHat Enterprise Linux (RHEL 8 & 9) and have experience with scientific and high-performance computing environments and will also have excellent stakeholder relationship skills and the ability to communicate complex technical concepts effectively to various stakeholders, ensuring our scientists receive top-tier in-person support onsite. Key Responsibilities Enterprise Linux Administration: Administer, configure, and maintain RHEL environments (specifically RHEL 8 & 9) ensuring stability, performance, and security. Provide hands-on support with high-end Workstation hardware for scientists, promptly addressing hardware and software issues. Scientific and HPC Support: Offer technical support to scientific users, bridging the gap between research demands and IT infrastructure. Leverage any scientific computing experience to optimise system performance and manage specialized applications. Assist with management of high-performance compute resources, including experience with Slurm, clustering, and related HPC technologies. Collaboration and Stakeholder Management: Work closely with other technical teams and stakeholders to align IT services with organizational needs. Build and maintain strong stakeholder relationships, communicating complex technical concepts. Provide in-person support onsite to ensure effective resolution of issues and a high level of customer satisfaction. Service Management and Process Improvement: Utilise ServiceNow for tracking incidents, managing change requests, and ensuring timely resolution of service tickets. Implement and follow IT best practices for incident management, performance monitoring, and network troubleshooting. Additional Technical Duties: Manage SSL certificates and configure web Servers as needed. Monitor and troubleshoot system performance issues, including understanding the impact of GPUs, networking, and other hardware components. Handle vendor relationships effectively, coordinating with external partners to resolve issues and optimise service delivery. Required Qualifications/Expectations: Technical Expertise: Minimum 10 years of enterprise IT experience with extensive hands-on expertise in RedHat Enterprise Linux (RHEL), specifically RHEL 8 & 9. Proven experience with high-end Workstation hardware setups and scientific application support. Demonstrated knowledge of scientific computing and experience in high performance compute environments, including experience with Slurm and clustering, is highly desirable. Strong troubleshooting skills for both hardware and software issues. Interpersonal Skills: Excellent communication skills with a proven ability to engage and build relationships with stakeholders at various levels. Experience working collaboratively with other technical teams to resolve complex problems and drive operational improvements. Strong stakeholder relationship building skills and the ability to manage vendor relationships effectively. Additional Desirable Skills : Working knowledge of ServiceNow and its application in incident and service management. Familiarity with networking concepts, performance monitoring tools, and GPU technologies. Any experience with scientific applications will be a significant advantage. Onsite Requirement: Must be able to work onsite to provide in-person technical support to scientists and ensure optimal system performance, so a minimum of 3 days a week is required to build relationships with stakeholders and also must be willing to come to site at short notice as we have physical kit we need to support onsite.

IDAM Engineer/IAM Engineer/Identity Engineer 4 month contract Hybrid - London/Remote £400 - £475 p/d (umbrella/inside IR35) IT Solutions Provider require an SC Cleared Identity Engineer to join an existing identity team in supporting the secure deployment of dependent identity infrastructure and configuration for the roll out of Windows 11. Entra ID/Azure troubleshooting skills are essential in relation to ensure an optimal user experience. This is an admin/engineer level role where you will be responsible for dealing with day-to-day issues from Jira tickets. Key Responsibilities: Deployment: Configuration of identity services and associated infrastructure to support modern devices within Microsoft Entra ID and Active Directory. Monitoring and Troubleshooting: Leverage native logging and diagnostic tooling to assist with issues related to modern devices for authentication and authorization. Technical Support: Provide guidance and support to team members including operational support teams. Documentation: Author and maintain documentation for operational procedures such as KB articles to share with peers and wider support personnel. Collaboration: Work effectively with teams across infrastructure, security, identity and application domains to enable secure and seamless integration. Required Skills and Experience: Strong hands-on experience with cloud based Microsoft identity services, including and not limited to, authentication and authorization, conditional access,

Search Relevance Engineer - REMOTE UK/US/EU About the role We are looking for an experienced Search Relevance Engineer to help shape and optimise the search experience for millions of users. This role sits at the intersection of engineering and data science, focusing on search relevancy, ranking models, and query understanding. You will work closely with Product, Engineering, DevOps, and Data teams to design and deliver strategic projects that directly impact customer experience. What you'll be doing Fine-tuning keyword search (including BM25), query expansion, and retrieval methods (ANN dense retrieval, sparse retrieval, semantic search). Applying techniques such as entity/name density recognition, query understanding, query rescorers, and learning-to-rank models. Experimenting with embeddings and vector search to improve personalisation and semantic relevance. Running offline evaluations to test and validate search performance improvements. Creating APIs to integrate custom ML models for reranking, personalisation, and visual merchandising. Optimising indexes and experimenting with analyzers to improve stability and performance. Collaborating cross-functionally with Product, ML Engineers, and Data Scientists to deliver scalable solutions. Mentoring team members and promoting a culture of engineering excellence and continuous improvement. What we're looking for Strong development skills across Python and MySQL. 5+ years of hands-on experience developing with Elasticsearch, with proven expertise in relevance engineering. Demonstrable use of ELK stack tools in production environments. Experience creating and deploying APIs in production (eg FastAPI). Solid understanding of database architecture and design. A strong test-and-learn mindset, with experience in offline evaluation methods. Excellent problem-solving skills, strategic thinking, and the ability to communicate effectively with both technical and non-technical stakeholders. Fluent in spoken and written English. Nice to have Experience with embeddings and vector databases. Direct collaboration experience with Machine Learning Engineers or Data Scientists.

Python Modelling Engineer - Digital Twin & Simulation London - Hybrid 6 months + Extensions Our client, a pioneering technology company, is seeking a Software Engineer specialising in Python, Digital Twin Cities and Modelling to develop and refine AI-driven simulations. This role will involve building large-scale models to support complex decision-making in urban planning, infrastructure, and beyond. Key Responsibilities: Develop, optimise, test and deploy software models using C++ and Python. Work with mathematical modelling paradigms such as agent-based, event-based, and system dynamics modelling. Write production-quality code, ensuring best practices in performance, security, and maintainability. Scale large-scale simulations, extracting meaningful insights from vast datasets. Work with Kafka, Docker, Kubernetes, Helm. Design and optimise data pipelines, databases, and metadata management. Skills & Experience: Strong programming skills in C++ and Python. Experience with modelling and simulation tools, ideally in agent-based modelling. Proficiency in distributed computing, cloud-based infrastructure, and database optimisation. Knowledge of data engineering techniques and metadata management. A holistic approach to software development, including testing, documentation, and security. Strong problem-solving skills and the ability to collaborate effectively within a multidisciplinary team . If you're passionate about simulation technology and want to work on cutting-edge AI-driven models, apply now or get in touch for more details.

Are you a maths or statistics graduate looking for an exciting opportunity to start your career in data analysis? We are a leading company in North London, offering a hybrid work environment and a competitive salary. We are looking for a graduate data analyst who can help us: Develop and maintain records management processes and policies Identify areas to increase efficiency and automation of data processes Set up and maintain automated data processes Identify, evaluate and implement external services and tools to support data validation and cleansing Create and update dashboards and reports using Power BI, a powerful data visualization tool Write and optimize SQL queries to access and manipulate data from various sources Collaborate with other teams and stakeholders to understand their requirements and deliver actionable insights Develop and document best practices and standards for data quality, security and governance To be successful in this role, you should have: A bachelor's degree in maths, statistics or a related field Some experience with Power BI and SQL or similar tools Good applied statistical skills, including knowledge of statistical tests, distributions, regression, etc. Strong analytical, problem-solving and communication skills A curious and proactive mindset, eager to learn new skills and technologies No sponsorship available on this role. Please send me your updated CV to (see below)