Blues Point Ltd

IT Support Engineer (2nd/3rd Line) - Hybrid, Birmingham (3 days per week in the office) Are you an experienced IT Support Engineer who thrives on solving complex challenges and driving technical improvement? We're looking for a proactive and collaborative 2nd/3rd Line Engineer to join our client's expanding IT function. In this role, you'll act as a technical authority within IT support operations, providing an escalation point for the internal team while also supporting the delivery of key technology change across the business. You'll work with a wide range of modern technologies across on-premises and cloud environments, including AWS, network and security appliances, backup solutions, and core business systems. You'll partner closely with colleagues and external providers, so excellent communication skills are vital. A strong awareness of information security, risk, and best practice will underpin how you operate. You may also be asked to deputise for the Head of IT Services & Security as needed. What you'll be doing Providing 2nd/3rd line IT support in line with SLAs, covering connectivity issues, system outages, incident response, and critical upgrades Administering network, server, and security technologies, including firewalls, VPNs, and monitoring tools Coordinating and participating in vulnerability testing, security assessments, and remediation activity Implementing and managing cloud and on-premises infrastructure (Azure or AWS, virtualisation, identity, and access management) Operating and testing backup schedules, disaster recovery procedures, and restoration processes Monitoring systems and resolving issues proactively Managing software licensing across the business Delivering technical projects, upgrades, and migrations Overseeing patching, system maintenance, and lifecycle management Creating and maintaining documentation for systems, processes, and configurations Embedding security best practice across IT operations Acting as a technical liaison with external partners and suppliers This is a fantastic opportunity for someone who enjoys responsibility, variety, and being at the heart of supporting and improving business-critical technology. To £45,000 + benefits.Interested? Send your CV now!

PHP Web Developer We are looking for a PHP developer to join a growing team in Burton on Trent, offering a very flexible environment including working from home if preferred and a friendly, modern, lively office environment depending on your preference. Key skills 3-5 years working as a Software Developer PHP 7.x JavaScript Node.js MySQL, MariaDB or similar Experience with using source control, e.g. GIT About the role We are looking for the right person to join our development team, working for an established, dynamic and very successful software company operating in a social, informal and lively environment. We want someone who is bright and enthusiastic with a passion for software development. If you are excited by a technical challenge and always striving to achieve an excellent standard of work then we want you to work with us. We expect you to have good attention to detail, be able to manage your own workload and have the ability to research effectively. We want to continue to be the best at what we do and that means attracting great people with aspirations, talent and motivation. Employee happiness and career development is one of our driving factors and this is reflected in our office environment and very low staff turnover. What the role involves: Working alongside a team of diverse developers in an Agile environment, you will play an integral part in developing our core product range within the team, helping our products move forward utilising the latest generation of development tools and IDEs for PHP, JS, .NET, SQL and more. Taking part in regular sprint planning sessions Helping create new features, managing improvements and bugs and dealing with general framework tasks Managing your own tasks and workload through Jira Getting involved in regular code reviews Working within the front and back-end of our applications which involves handling both business logic and database layers via our API Learning new skills alongside developing existing skill sets Working with other developers, managers, testers and designers within the development life cycle Other advantageous skills and experience: Laravel or similar PHP framework experience Knowledge of the Node.JS Express framework API Experience HTML 5 / CSS Knowledge of security standards RESTful API services (JSON, XML) Experience of Atlassian products Experience working with Docker Desktop What our client offers Remote and agile working An excellent opportunity to develop new and existing skills. LinkedIn Learning (Lynda.com) CPD scheme Fast career progression and opportunities to grow with the company Competitive annual salary reviews Onsite Parking Bright, spacious working environment located close to Burton on Trent town centre with full kitchen and games facilities (bar area, projector, table football, pool, ping pong, pinball) and a dedicated working area for the development team. To £35,000. Interested? Send your CV now!