Big Red Recruitment

Are you passionate about delivering excellent IT services and leading high-performing teams? Do you thrive in a hands-on leadership role where customer service, process improvement, and technical know-how all come together? We're looking for an IT Service Delivery Manager to take ownership of our 1st Line Service Desk and 2nd Line Technical Services Teams. This is a fantastic opportunity to shape the way IT support is delivered across a multi-site organisation, ensuring colleagues receive the very best service while driving continuous improvement and innovation. Customers are at the heart of the organisation, so you will be innovating ways your team are delivering service and putting user experience at the forefront of processes. What you'll be doing Leading, developing, and inspiring our Service Desk Analysts, ensuring excellent customer service at every interaction. Acting as a key escalation point for IT support queries, providing guidance, mentorship, and technical expertise. Driving service improvements by optimising processes, documentation, and knowledge sharing. Managing end-to-end IT asset lifecycle, ensuring compliance, governance, and effective use of tools like Microsoft Intune and Defender. Overseeing vendor and contractor performance, supporting procurement discussions, and ensuring value for the business. Monitoring key service metrics and taking proactive steps to improve them. Representing the Service Desk in senior IT forums, project service transitions, and Change Advisory Boards. Ensuring IT services align to the ITIL framework, with robust documentation and regular reviews. What we're looking for Proven experience leading a customer-focused IT team in a multi-site environment. Strong understanding of service management tools, asset management, and vendor governance. Knowledge of ITIL processes Technical knowledge across IT hardware, software, networks, telephony, and business applications - mainly Microsoft experience, within a hybrid Cloud environment. A track record of delivering service improvements, using automation and innovation to enhance user experience. Confident communicator who can influence at all levels and represent IT effectively across the organisation. This is an office based role in Birmingham, please do apply unless you are willing to work in the office on a full-time basis. Permanent opportunity Birmingham based office Salary £50,000 - £55,500 Benefits: up to 8% pension match, 25 days holiday + Bank Holidays, holiday allowance increasing with service up to 30x days max., annual professional body membership paid for, life cover, access to online retail discounts portal. We are an equal opportunity recruitment company. This means we welcome applications from all suitably qualified people regardless of race, sex, disability, religion, sexual orientation or age. We are particularly invested in Neurodiversity inclusion and offer reasonable adjustments in the interview process. Reasonable adjustments are changes that we can make in the interview process if your disability puts you at a disadvantage compared with others who are not disabled. If you would benefit from a reasonable adjustment in your interview process, please call or email one of our recruiters.

Developing T-SQL scripts and stored procedures for importing/exporting data Building and maintaining data interfaces between internal systems and third part Troubleshooting issues in data flows (e.g., failures, delays, formatting problem Job title: Data integration / SQL developer Location: Milton Keynes (Hybrid - approx. 2 days/month on-site) Salary: £35,000 - £45,000 + benefits Short description: Join a fast-growing software company as a Data Integration Developer, working on SQL-based solutions to connect platforms that power the education sector. Long description: Are you passionate about clean data and high-quality integrations? Do you enjoy turning technical specs into seamless SQL interfaces? If so, we want to hear from you.This is a great opportunity to join a growing technology provider that delivers critical software across the education sector. You'll work in a hybrid capacity, designing and building integrations between internal platforms and third-party systems.This is a highly collaborative role, sitting within a close-knit Professional Services team, where you'll work closely with consultants and technical stakeholders. You'll have ownership over the integration lifecycle - from requirements through to delivery and support. What you'll be doing: Developing T-SQL scripts and stored procedures for importing/exporting data Building and maintaining data interfaces between internal systems and third parties Documenting technical specifications, mapping logic, and integration requirements Troubleshooting issues in data flows (e.g., failures, delays, formatting problems) Ensuring data quality, performance, and security are maintained to best practice standards What we're looking for: Proficiency in Microsoft SQL Server (T-SQL, stored procedures, views) Experience developing data integrations using structured data (CSV, XML, JSON etc.) Familiarity with secure file transfer methods (e.g., SFTP) Strong attention to detail and confidence writing clear technical documentation Ability to communicate with both technical and non-technical stakeholders Nice to have: Experience working with student systems or within the education sector Exposure to REST APIs or web-based integrations Familiarity with task scheduling tools (e.g., SQL Agent) Awareness of data protection principles and handling of personal data Why apply? Join a stable, scaling tech business with a strong mission Hybrid working with approx. 2 days/month in Milton Keynes Excellent culture and team collaboration Clear progression opportunities and investment in professional development Work on meaningful projects used across major education institutions Work pattern & flexibility: This role offers hybrid working, with around two days per week in the Milton Keynes office. You'll have flexibility in working hours and location, with a strong emphasis on output over time spent online. Application support: We believe in a fair and inclusive hiring process. If you would benefit from any reasonable adjustments in your application or interview process, we'd be happy to support you. Ready to apply? Click apply or get in touch to learn more. If you don't have a CV ready, that's no problem - we can support with that later. We are an equal opportunity recruitment company. This means we welcome applications from all suitably qualified people regardless of race, sex, disability, religion, sexual orientation or age. We are particularly invested in Neurodiversity inclusion and offer reasonable adjustments in the interview process. Reasonable adjustments are changes that we can make in the interview process if your disability puts you at a disadvantage compared with others who are not disabled. If you would benefit from a reasonable adjustment in your interview process, please call or email one of our recruiters.

Graduate (or Early Career) C# .NET Software Developer - Full Remote GBP25,000 - GBP30,000 Would you like to start or develop your career in a technologically advanced business using the latest Microsoft technology, built using modern architecture and well managed methodologies? Not only that you will work for a business doing good, helping protect the investments made by local authorities across the UK. This business are also going though significant growth and change, which is leading to lots of opportunity to take responsibility and learn new skills. This really is a fantastic opportunity to move your career forward quickly in a highly professional and positive environment. You will join a team of experienced software engineers both in the UK and abroad, they have fully adopted remote working and the teams work hard to ensure high degrees of collaboration whilst giving the teams flexibility and accountability. The offices are based just south of Birmingham, if you are local enough and you would like to work form the office that is also possible, however they are happy with the role being fully remote. You should be a graduate looking to get your first step on the career ladder or someone with a year or twos experience looking to make the next move in their career You get to work on: C#, .NET CORE, SQL all in an event driven microservices environment. React, JavaScript, HTML, CSS Scrum & Agile environment DevOps using Kubernetes & Docker If this sounds of interest and you are looking for a new challenge, please apply with your updated CV or call on +.

Technical Team Lead | Tech Team Lead | Software Development Manager If being responsible for delivering the vision for the product through the development team appeals to you, twinned with leading the team and further building on what are already pretty outstanding relationships across the business sounds like where you want to be, then please do get in touch. Leading a team of skilled, passionate and committed software developers who are ultimately the heart of the business and delivering a mix of customer facing products alongside the development of internal tools and systems with complex dependencies. You will be responsible for liaising, negotiating and prioritising between multiple stakeholders and teams in conjunction with product management and product marketing. You will have a collaborative approach and work well with both technical and non-technical stakeholders and staff members. Location Warwickshire - blended approach to home / office working Salary and package: Up to GBP70,000 + 5 weeks holiday + BH, Private medical (BUPA), company bonus scheme, Contributory pension scheme, training and professional development scheme, flexible working Development Manager | Tech Team Lead | Head of Development | Development Lead | Dev manager | Software Development manager | Technical Team Lead | Senior Developer | Lead Developer

Are you a Systems Analyst? Maybe you want to become one? Or maybe you already do everything a Systems Analyst does and you aren't getting the recognition you deserve? Well if you answered yes to any of these then we may have the right opportunity for you! We are working with a leading UK organisation who are looking for 2 systems analysts to join the team. You will be joining at a period of continued growth for the company, with the acquisition of one of their biggest competitors creating a huge portfolio of work from a processes and systems perspective, trying to bring everything into a more unified approach. You should be proficient in SQL as this will play a part in the various projects you will take ownership of going forward. You will be responsible for turning business requirements into functional requirements that will be used by the development teams as they look to continue creating their in-house developed systems. With a combination of old and new,you will also work on mapping out and documenting the interfaces between systems to enable the business to continue it's seamless approach. So if you're someone who enjoys talking about the technical details with the analysts and developers one minute, then talking to the wider business around what that actually means to them. Then this is your opportunity to join an organisation providing a best in class service that has seen them take over the market! Role: Systems Analyst Location: Milton Keynes Even if you do not reach all criteria please do get in touch, as if you have the desire to learn and progress then this may still be the right role for you! Systems Analyst, Business Analyst

Do you crave the opportunity to make an impact in the workplace? As the newly appointed Procurement Manager, you will join a driven, dynamic business with an excellent team environment. You will relish the challenge of getting to grips with the current setup (which works well), building rapport across the business and further enhancing relationships in relation to prospective procurement partners and current suppliers. Your remit will be to integrate procurement best practices into a growing Technology service provider as they aim to centralise this function. Your focus will be to build scalable procurement processes to enable growth across departments. During this centralisation project, you will take the commercial lead for all internal and external service and supply contracts while implementing strong vendor management disciplines throughout. You will form part of the Senior Management team, leading a team circa 7 with the ability to understand what their challenges are and to support them and being the enabler, removing obstacles to reach the end goal. It is key that you continually review, develop and improve the procurement strategy. As the Procurement Manager, you will demonstrate: * The ability to enhance and lead the procurement activity across the business * Experience in commercial compliance and embedding strong corporate governance * You will have a successful track record of delivering savings and sourcing from activities * Experienced in contract negotiation, solution design and supporting the bid & tender process * You will have previous experience of strategy development and implementation * You will possess strong communication, influencing and networking skills * Excellent team leadership skills that instil a culture where teams are motivated to succeed and have a clear development plan Role: Procurement Manager Location: Derby Salary: Up to GBP 65,000 - collaborative working environment, hybrid working, pension, bonus, car allowance, 25 days + bank holiday, parking and eye tests Keywords: procurement manager, procurement lead, procurement analyst, procurement consultant, supplier relationship management, strategy, consulting, FMCG, global, stakeholder management, project management, team leader, new product introduction, new product development, global, purchasing, supply chain

Want to grow and progress your software development career? My market leading client is developing their next generation of software so you will be working on new, leading edge, system developments covering the entire lifecycle, from analysis and design through to project go live. You will benefit from a structured training process to enable you to become a fully rounded Software Engineer...... click apply for full job details

Would you like to work for a start-up business backed by one of the UKs most successful entrepreneurs? This exciting manufacturing business has started to disrupt a very interesting sector of the global manufacturing / engineering market place. You would have the opportunity to help set up and grow their technology capability, it would give you the opportunity to work directly with their new CIO t...... click apply for full job details

3rd line Infrastructure Engineer- 40-45k Are you great with Windows and Microsoft technology? Been involved with server and exchange migrations? And want to work somewhere with the latest tech and support a high profile client? Then we need to talk... In this role, you will be placed on-site supporting a user base of around 100 VIPs...... click apply for full job details

As the Nation flocks back to bars and pubs to enjoy a well earned drink or bite to eat with friends and family, most will have been met with a QR code and asked to learn a new way of ordering your old favourites. While others wonder what on earth a QR code is and how they work, you breeze through the process. Ordering drinks and snacks for everyone, as you sit back , enjoy the company and reminisc...... click apply for full job details