Ascend Consulting

Front End React Developer, React, Javascript, NW London to £75K A leading financial software company are looking for a Front End JavaScript developer who is proficient with React.js. The role is Offcie based in North West London, Your primary focus will be on developing user interface components and implementing them following well-known React.js workflows, specifically Redux and RTK. You will ensure that these components and the overall application are robust and easy to maintain. You will coordinate with the rest of the team working on different layers of the infrastructure. Therefore, a commitment to collaborative problem solving, sophisticated design, and quality product is important. Responsibilities Developing new user-facing features using React.js Building reusable components and front-end libraries for future use Translating designs and wireframes into high quality code Optimising components for maximum performance across a vast array of web-capable devices and browsers Skills Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model Experience developing with typescript Thorough understanding of React.js and its core principles Experience with Redux and RTK (RTKQuery also a bonus) Familiarity with RESTful APIs Knowledge of modern authorization mechanisms, such as JSON Web Token Familiarity with modern front-end build pipelines and tools (Github actions a bonus) Experience with common front-end development tools such as Babel, Webpack, NPM, etc. Ability to understand business requirements and translate them into technical requirements A knack for benchmarking and optimization Familiarity with git Experience with React Native is a bonus THIS ROLE IS OFFICE BASED

Application Support Analyst , Software, Accountancy Software, Andover, Hampshire to 40,000 (Hybrid) This is a great role for a Senior Application Support Analyst to join an exciting Software company and to be part of their growth journey The Application Support Analyst plays a key role in delivering high-quality support to customers using their products. The role covers triaging and managing customer enquiries, troubleshooting and resolving issues, creating detailed bug reports and assisting with software testing. It also contributes to the development of self-service resources and processes and builds subject matter expertise in the product software solution. KEY RESPONSIBILITIES Provide support to customers via the service desk system, email and phone. Offer clear and concise guidance on product features and functionality. Ensure a high level of customer satisfaction through professional, courteous communication. Apply strong product knowledge to assist customers effectively. Where required, own SLA and KPI compliance monitoring for customer contracts, tracking performance against the targets and thresholds set out in the relevant contract schedules. Assess the nature and urgency of customer issues. Troubleshoot, investigate, diagnose and resolve customer-reported issues. Analyse customer-reported problems to identify root causes. Utilise diagnostic tools, techniques and methodologies to resolve technical issues. Create detailed bug reports and assist with software testing. Document identified bugs with comprehensive detail for the development team. SKILLS & EXPERIENCE Previous experience within helpdesk support or an IT team or alternatively experience using school administration software. Strong aptitude with IT systems and software. Excellent communication skills with customers of varying technical abilities. Effective written and verbal communication with colleagues. Methodical and disciplined approach to problem solving. Strong desire for continuous improvement and willingness to learn accounting concepts and terminology. Tertiary qualification in information technology or a related field (advantageous). Experience of monitoring contractual SLAs and KPIs, preparing performance or governance reports, supporting service reviews and maintaining audit-ready compliance records would be advantageous. Experience within the UK school education sector and/or Educational Technology sector (advantageous).

IT Manager, Manufacturing, Stoke to £55,000 A leading Engineering and manufacturing outfit are looking for an experienced, practical minded IT Manager to take ownership of their day-to-day technology environment. Due to growing they are requiring an IT Manager that has expertise in managing technology infrastructure, systems administration, and team leadership. The IT Manager will have a proven track record in leading IT projects, optimising system performance and ensuring compliance with industry standards for UK and International offices. Key Duties: IT Infrastructure Management Stakeholder Management Cybersecurity Project Management Technical Expertise Global Support / ERPs Polices & Procedures Budget & Cost Management Continuous Improvement Qualifications: Degree in information management, business administration, industrial engineering, business informatics) or comparable education Required Experience/Skills: 5 10 years experience in IT infrastructure management, systems administration, and network operations Proven experience in managing an IT team, including mentoring and development Project management experience, including successful planning, execution, and completion of IT projects (e.g. system upgrades, software implementations) Proficiency in cybersecurity practices, including implementing security policies, conducting risk assessments, and managing incident response Experience with networking technologies (firewalls, VPNs, switches, routers) and troubleshooting complex network issues Strong knowledge of systems and database administration Experience in developing and managing IT budgets, including cost optimisation and vendor management Familiarity with IT service management frameworks and best practices for maintaining IT operations and service continuity Experience in ensuring compliance with data privacy and security regulations Demonstrated experience in disaster recovery planning and business continuity strategies Cross-departmental collaboration and stakeholder management. Ability to communicate complex technical concepts to a non-technical audience. Experience with cloud computing, IoT and AI/ML is a plus. Strong analytical, conceptual and organisational skills Negotiation skills for vendor contracts, software licensing, and service agreements Desirable skillset: Experience in Microsoft Dynamics AX and Atlassian suite of programmes (Jira / Confluence)