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IT Services Team Leader Salary: 70,000 - 80,000 Location: London Hours: Monday to Friday, 9am - 5pm - some home working Our client is a growing organisation that is seeking an experienced IT Services Team Leader to manage a team of IT Support Engineers and ensure the smooth delivery of services across the business. This role covers both infrastructure and software systems, supporting digital platforms, cloud services and core operational IT. IT Services Team Leader - Key Responsibilities Lead, supervise, and develop a team of IT support specialists. Manage core IT systems including Windows servers, networking, and cloud platforms. Support business-critical applications, reporting tools, and web technologies. Maintain clear documentation, IT policies, and support procedures. Oversee system security, compliance, backups, and disaster recovery processes. Support IT projects and implement new digital solutions. IT Services Team Leader - Skills & Attributes Proven experience leading an IT support team (min. 3 staff). Cisco Certified (essential). Strong Microsoft/Windows environment experience. Well-rounded knowledge of hardware/software engineering concepts. Technical understanding of VMware, SQL, networking, and backup systems. Excellent communication and stakeholder collaboration skills. Able to work proactively, manage workloads, and remain calm under pressure. Strong customer focus and problem-solving abilities. Experience in educational environments (desirable). You will be contacted within 7 days if selected for an interview

2nd Line IT Helpdesk Blandford, Dorset - working from home Thinking as an employer of choice we recognize that in order to attract the best talent you need to look after your teams. Having won the best place to work in their local area and been a finalist in the last few years we understand what it takes to provide a good working environment where staff are appreciated and at the heart of what we do. This role will have the added benefit of offering the flexibility of working from home on a full-time basis whilst focussing on delivering excellence to their clients. Prodigy is a customer service business that happens to do IT, so if you are very customer focussed and love solving technical issues on the helpdesk then this role is for you! No one day is the same and the roll can get very paced dealing with a variety of technical issues. You will have a good support network around with colleagues offering you a point of escalation, the fact we will assign you your own clients allows you to build a great rapport getting to know their business inside out. We don't limit or classify what problems you can fix so there will be definite variety and exposure to all sorts of technical problems and solutions. The fact that the majority of our clients are non-technical we take a non-jargon approach so as well as demonstrating core technical competence we like to see great communication and customer service skills where you are looking to exceed client expectations in all you do Our clients range from all types of industry and of different size, we are looking for someone who has a diverse background of helping all types of small and medium-sized businesses remotely and able to work well under pressure. The role is very rewarding and satisfying knowing you are the face of the company to clients who will rely on you to keep their business operational and productive as possible. To stay in touch with colleagues we ask that when logistically possible you attend the office once a month, it's important that you stay in tune with the company ethos and culture. We also have an evening MS Teams meeting which is a great opportunity to have your say on the business but also, the Directors will discuss company updates, goals and solutions. We even have a quarterly staff outing where we like to let our hair down. About You: For this IT Support role, you will need excellent customer service skills and ideally experience in the following areas and technologies: Experience supporting small-medium size businesses Windows Server 2012,2016,2019 environments and the following is key: Hyper-V & VM Ware experience SQL Hosted/Cloud emails, backups, desktop solutions, Microsoft Azure, Amazon AWS MS Hosted Exchange / Office 365/ MS Teams/ Intune/ Azure AD / AIP Terminal Service / Remote Desktop services / Clusters LAN / TCPIP / DHCP / DNS / Firewalls / VPNs / Wi-Fi / WatchGuard / CISCO / Meraki Fibre / EFM / Leased Lines Solarwinds Remote Management Tools Advanced Threat Protection Windows 8/10/Apple & MS Office range General software, Sage Accounts, Anti-Virus, Backup tools, etc. Basic understanding of Cyber Essentials Policies & Procedures Familiar with Connect Wise Manage What you can expect: A generous remuneration package: Salary circa 25k Working from home 24 days holiday (plus bank holidays) MS Training/ certifications Soft skill training Company laptop / Monitors / K&M Quarterly staff outing

.NET Support Developer Guildford Salary, Bonus, Holidays 22 Days Holidays Per Year + Bank Holidays (+1 each a year after 2 years) Company Performance Bonus up to 7.5% Quarterly Bonus 28k-33k Per Year We are looking for a .NET Support Developer to join our support development team...... click apply for full job details