Ethero

An automotive component manufacturer with sites across Europe requires an IT Service Desk Analyst to act as the first point of contact for all IT users within the automotive manufacturing organisation. The ideal candidate will have proven IT system knowledge. Commutable from: St Helens, Warrington, Halewood, Liverpool, Prescot, Knowsley, Widnes Salary: £28,000 - £33,000 p.a. Suitable for: IT Support Analyst, Service Desk Technician, Help Desk Analyst, IT Help Desk Technician, Desktop Support Analyst, Technical Support Analyst, IT Support Technician, First Line Support Analyst (1st Line Support), Help Desk Support Technician The Role Reporting into the IT Manager you will have the following duties: - Incident and request management logging and tracking user issues ensuring all incidents are assigned with the correct priority. - Technical support resolve common IT issues with hardware, software and network connectivity. - User access management The creation and deletion of user accounts. The Person Educated to a minimum of CompTIA level you will have the following experience: - A basic understanding of IT concepts with a willingness to develop deeper technical competence. - Proven ability to own tasks and see them through to completion. - Willingness to travel between your main site in the North West to the sister plant in the West Midlands. To apply for this opportunity please click to apply or contact Greg Kneuss at the Ethero office in Telford for further details.

An automotive component manufacturer who are a global player in their field requires an IT Business Operations Manager to play a critical role in running IT as a commercially focused business function. The ideal candidate will have a strong understanding of IT financial management and cost control. Commutable from: Birmingham, Coventry, Solihull, Redditch, Stratford Upon Avon, Leamington Spa Package: £70,000 - £72,000 p.a. +Car Allowance +Bonus +up to 14% pension +Bupa Suitable for: IT Operations Manager, IT Service Delivery Manager, Technical Operations Manager, Infrastructure Operations Manager, IT Operations Lead, IT Operations Director The Role Reporting into the VP of Finance & Operations you will have the following duties: - Overseeing IT budgeting, forecasting and cost management activities. - Key advisor to Senior Business Leaders on all IT commercial matters. - Partner with Purchasing to manage all IT procurement processes. - Leading commercial negotiations with key vendors. The Person Educated to degree level in a relevant discipline would be a desirable but not essential with the following experience: - Proven experience of IT Management in an operational setting. - Strong understanding of IT financial management and cost control. - Experience with procurement systems and vendor management tools. - Excellent stakeholder engagement and communication skills. To apply for this opportunity please click to apply or contact Greg Kneuss at the Ethero office in Telford for further details.