Claranet

Essential Roles & Responsibilities As a Penetration Tester at Claranet, you will able to deliver you own web application tests and through training and partnering, you will be involved in a full range of testing work from mobile app and infrastructure testing to social engineering and Red Team exercises. Key Responsibilities: Undertaking web and mobile application testing and infrastructure testing engagements Using the opportunities provided by the business to improve skills and capabilities into all areas of testing Working with key clients providing bespoke consultancy, analysis and expertise Collaborating with other Claranet Business Units on large client digital transformation projects Delivering targeted research and development in line with direction of the business If not achieved already, working towards CREST qualifications; CPSA, CRT and CCT Essential Technical: Have a good understanding of web & mobile application and infrastructure testing and methodologies Able to manually and proficiently exploit web application and network infrastructure vulnerabilities Have a logical and time-conscious approach to report writing Have a working knowledge of common programming languages such as C, C++, C#, Java Have experience of at least one scripting language such as Ruby, Python or Perl Essential Experience: Delivering chargeable web app testing engagements Providing remediation advice Producing accurate technical reports Working under pressure of deadlines and structuring workload accordingly Problem-solving, helping others to understand complex ideas Essential General: Client facing, able to confidently and professionally represent the company Must be self-motivated and able to work in an independent manner as well as part of a team Excellent written and oral communications skills In Addition, The Following Are Highly Desirable: Security clearance (or eligibility for clearance) CTM or CTL status CISSP, CISA, CEH, OSCP or equivalent reputable information security certifications Familiarity with testing cloud environments Public speaking experience Full UK driving license

Position Summary The Technical Solutions Change Team is responsible for the provision of in-life change to customers across the breadth of Claranet's portfolio. This includes the management of technical configuration across customer solutions, as well as the development and implementation of change and governance processes relevant to Claranet customers. The Network Team Lead is accountable for resourcing and prioritising workloads within the Technical Solutions Change Team, whilst enabling strong customer outcomes and KPI achievement across the function. Approximately six Technical Solutions Change Engineers will report into this role. Role Mission Claranet's strategy is built around creating long-term, trusted customer relationships through the delivery of market-leading integrated managed services. We are seeking a Network Team Lead to lead and manage the Technical Solutions Change Team, ensuring a seamless technical experience for customers and driving the development and implementation of customer-focused change and governance processes. Objectives & Key Results Protect and promote Claranet's autonomous culture within the Technical Solutions Change Team, empowering engineers and supporting their ongoing development. Enable Technical Solutions Change Engineers to effectively prioritise workloads and successfully deliver diverse change and governance activities. Lead, mentor and develop the team to ensure technical skills and knowledge remain aligned with business objectives. Key Responsibilities Team Leadership & Service Delivery Lead, coordinate, develop and manage a team of Technical Solutions Change Engineers, ensuring high-quality and timely delivery of work. Operate as a player-coach, leading by example through both technical expertise and strong leadership skills. Drive Technical Solutions Change initiatives and technical configuration activities using recognised change management best practices. Develop and implement change management policies, procedures and governance frameworks. Ensure customer change requests are delivered efficiently and effectively in line with contractual commitments. People Leadership Manage daily team performance and activity, ensuring team members are appropriately trained, experienced and supported in their development. Lead, coach and mentor direct reports, providing inspirational and forward-thinking leadership. Build strong working relationships with senior stakeholders across the business. Candidate Profile Behavioural Competencies Flexible and creative with the confidence to take calculated risks. Able to learn quickly and adapt to changing environments. Self-motivated and capable of performing under pressure. Comfortable managing conflict and challenges in an open and constructive manner. Technical Competencies Strong organisational skills with the ability to delegate, prioritise and manage multiple activities simultaneously. Demonstrable experience in technical change management, particularly the delivery of in-life customer change within a managed services environment. Proven leadership capability with experience motivating and empowering teams. Excellent communication and stakeholder management skills, with the ability to articulate technical concepts clearly. Strong analytical and troubleshooting capabilities with the ability to investigate and resolve complex customer issues. Technical Knowledge The successful candidate will have a strong understanding of MSP, Cloud, Network and Communications technologies, including: Firewalls: Fortinet, Barracuda, Watchguard Networking: Cisco, DrayTek, Meraki MPLS, WAN & SD-WAN concepts Traffic Management: F5, Netscaler, Azure Load Balancing Communications: IP Telephony, Teams Voice, O365, Exchange & Mail Security Hosting: Windows & Linux OS fundamentals Systems, Hyperscalars and Platforms: Azure, Meraki, DrayTek ACS, FortiManager, Ivanti Connect Secure Good understanding of IT Service Management Principles