CCA Recruitment is partnering with one of the most prestigious names in global banking to hire an analytically minded Business Analyst with extensive cash and cards payments experience. This is a great opportunity to deep dive into our card payment process and join our Cash and Card Operations Team, that spans the UK and India. You will me analytically minded, a problem solver and enjoy working with a variety of different teams across the business, including - product, technology, and business teams to resolve complex customer enquiries/executive complaints and develop new and enhanced processes. Within this role you will be working with some of the sharpest minds within the cash and card payments space, whilst working for a brand that continually strives for excellence and delivering a best-in-class experience for internal stakeholders and customer alike. Job responsibilities: Conduct enquiries and investigations of complex cash and card issues that frontline contact centre teams cannot resolve Liaise with Product & other Operations teams to support building of customer journeys for contact centre Gather requirements and support building of tools and processes for Cash and Card team Support and deliver training material for Contact Centre and Ops teams whenever required Create and update playbooks for C&C Ops Team for new payment products Required qualifications, skills and capabilities: Knowledge and understanding of card payment processes, including transaction lifecycle, authorization, clearing, and settlement. Proven experience of Visa or MasterCard schemes Working experience in ISO8583 format would be preferable Willingness to learn new schemes and rulebooks to support C&C Ops. Diverse product knowledge, with an ability to develop an understanding of new products Ability to work under considerable time pressure, whilst maintaining a high level of accuracy and quality Excellent communication and organizational skills Preferred qualifications, skills and capabilities: Strong analytical skills to analyse the information, identify the problems, and work towards finding the solutions Ability to partner and influence across businesses teams and other support groups Control focus and mind-set at all times, whilst respectively challenging the status quo Attention to detail whilst being cognizant of materiality levels A relevant degree, accounting, or financial qualification would be beneficial
31/10/2025
Full time
CCA Recruitment is partnering with one of the most prestigious names in global banking to hire an analytically minded Business Analyst with extensive cash and cards payments experience. This is a great opportunity to deep dive into our card payment process and join our Cash and Card Operations Team, that spans the UK and India. You will me analytically minded, a problem solver and enjoy working with a variety of different teams across the business, including - product, technology, and business teams to resolve complex customer enquiries/executive complaints and develop new and enhanced processes. Within this role you will be working with some of the sharpest minds within the cash and card payments space, whilst working for a brand that continually strives for excellence and delivering a best-in-class experience for internal stakeholders and customer alike. Job responsibilities: Conduct enquiries and investigations of complex cash and card issues that frontline contact centre teams cannot resolve Liaise with Product & other Operations teams to support building of customer journeys for contact centre Gather requirements and support building of tools and processes for Cash and Card team Support and deliver training material for Contact Centre and Ops teams whenever required Create and update playbooks for C&C Ops Team for new payment products Required qualifications, skills and capabilities: Knowledge and understanding of card payment processes, including transaction lifecycle, authorization, clearing, and settlement. Proven experience of Visa or MasterCard schemes Working experience in ISO8583 format would be preferable Willingness to learn new schemes and rulebooks to support C&C Ops. Diverse product knowledge, with an ability to develop an understanding of new products Ability to work under considerable time pressure, whilst maintaining a high level of accuracy and quality Excellent communication and organizational skills Preferred qualifications, skills and capabilities: Strong analytical skills to analyse the information, identify the problems, and work towards finding the solutions Ability to partner and influence across businesses teams and other support groups Control focus and mind-set at all times, whilst respectively challenging the status quo Attention to detail whilst being cognizant of materiality levels A relevant degree, accounting, or financial qualification would be beneficial
Role: Business Development Manager Location: Leeds & Bradford but field based- MUST HAVE DRIVING LICENCE Salary: 35,000 + 5,000 car allowance + uncapped commission Benefits: Private Healthcare, Money towards Medicashprivate healthcare, Personal budget to spend on your own development, Income working protection, High Flyer awards to name just a few! I am looking to recruit experienced Field Based Business Development Managers for two locations: Leeds & Bradford The ideal candidate will be responsible for driving business growth through identifying new business opportunities and building strong relationships with potential clients. Duties of the Business Development Manager: - Develop and implement strategic plans to expand customer base and achieve sales targets in your own territory - Identify new business opportunities and partnerships face to face and via video calls - Build and maintain strong relationships with clients and key stakeholders targeting SMEs - Conduct market research to identify trends and opportunities for growth - Collaborate with the sales team to ensure customer satisfaction Skills of a Business Development Manager: - Proven experience in business development and sales - Excellent communication and negotiation skills - Strong analytical and problem-solving abilities - Familiarity with software tools - Ability to work independently and as part of a team Please follow the link to apply for this field-based Business Development Manager role based in Leeds or Bradford. Disclaimer CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database. This electronic message may contain proprietary and confidential information. The information is intended to be for the use of the individual(s) or entity(ies) named above. If you are not the intended recipient or authorised to receive this e-mail for the intended recipient, you may not use, copy, disclose or distribute to anyone this message or any information contained in this message. If you have received this electronic message in error, please notify me by replying to this e-mail.
27/10/2025
Full time
Role: Business Development Manager Location: Leeds & Bradford but field based- MUST HAVE DRIVING LICENCE Salary: 35,000 + 5,000 car allowance + uncapped commission Benefits: Private Healthcare, Money towards Medicashprivate healthcare, Personal budget to spend on your own development, Income working protection, High Flyer awards to name just a few! I am looking to recruit experienced Field Based Business Development Managers for two locations: Leeds & Bradford The ideal candidate will be responsible for driving business growth through identifying new business opportunities and building strong relationships with potential clients. Duties of the Business Development Manager: - Develop and implement strategic plans to expand customer base and achieve sales targets in your own territory - Identify new business opportunities and partnerships face to face and via video calls - Build and maintain strong relationships with clients and key stakeholders targeting SMEs - Conduct market research to identify trends and opportunities for growth - Collaborate with the sales team to ensure customer satisfaction Skills of a Business Development Manager: - Proven experience in business development and sales - Excellent communication and negotiation skills - Strong analytical and problem-solving abilities - Familiarity with software tools - Ability to work independently and as part of a team Please follow the link to apply for this field-based Business Development Manager role based in Leeds or Bradford. Disclaimer CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database. This electronic message may contain proprietary and confidential information. The information is intended to be for the use of the individual(s) or entity(ies) named above. If you are not the intended recipient or authorised to receive this e-mail for the intended recipient, you may not use, copy, disclose or distribute to anyone this message or any information contained in this message. If you have received this electronic message in error, please notify me by replying to this e-mail.
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