Gleeson Recruitment Group

Role Overview We are seeking a Digital Workspace / Field Engineer to join an established end user support function delivering high quality IT services across multiple UK locations. This is a field-based role with a base office, requiring regular travel to client and office sites. You will play a key role in maintaining secure, compliant, and high performing digital workspaces for end users, supporting hardware, software, and mobile technologies while delivering an excellent customer experience. Key Responsibilities Provide 2nd Line End User Support for hardware, software, and application issues Manage incidents and service requests via the ITSM platform (e.g, Hornbill) Build, configure, and deploy Windows 10/11 laptops and desktops Deliver Laptop Refresh programmes and device lifecycle management Administer Microsoft Intune, Autopilot, and mobile device management Perform software installations, updates, and patch management Monitor device compliance, antivirus, and security tooling Support Active Directory administration, including group policies Provide basic network troubleshooting (TCP/IP, LAN/WAN) Assist with small scale project delivery and rollout initiatives Maintain strong communication with stakeholders and end users Travel to client as required Required Skills & Experience Proven experience in a 2nd Line / Digital Workspace / EUC / Field Engineer role Strong knowledge of Windows 10/11 and Microsoft 365 Hands-on experience with Microsoft Intune and device management tools Experience delivering Laptop Refresh / Device Rollout programmes Familiarity with ITSM / ITIL environments Understanding of Active Directory administration Basic network troubleshooting skills Excellent customer service and communication skills Comfortable working in client-facing environments Full UK driving licence (essential) Desirable Skills Experience with Mobile Device Management platforms (e.g., MobileIron) Knowledge of deployment tools such as PDQ Exposure to Autopilot and modern endpoint provisioning Experience supporting iOS and Android devices Candidate Profile We are looking for a hands-on, personable, and proactive engineer who enjoys variety, thrives in a client facing environment, and takes ownership of issues through to resolution. The ideal candidate will balance technical capability with strong interpersonal skills and be comfortable operating both independently in the field and collaboratively within a central IT team. At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.

Data Architect - Financial Services - Up to 73K Solihull - Hybrid working (3 days per week onsite) We're partnering with a forward-thinking, highly regulated organisation that's investing heavily in its data capability - and they're looking for a Data Architect to play a pivotal role in defining and delivering their data vision. This is a high-impact position where you'll influence long-term strategy, modernise architecture, and help shape a best-in-class data platform. The role: As a key member of the data leadership ecosystem, you'll: Drive the data vision and design architecture aligned with enterprise principles and long-term business objectives Define and deliver best-in-class architecture across data platforms, management, modelling, quality, and storage Partner with IT, Data Office, business stakeholders, analysts and data science teams to translate consumer needs into scalable solutions Develop conceptual, logical and physical data models to support analytics, APIs and advanced data use cases Identify limitations in legacy models and design clear transition paths to target-state architecture Establish and govern data standards, processes and guidelines to ensure robust data quality Evaluate and recommend emerging technologies across data management and analytics Contribute to training and upskilling initiatives across architecture and data disciplines Experience needed: Proven experience designing enterprise-level data architectures in complex, regulated environments Strong expertise in data modelling (conceptual, logical, physical) Experience building or modernising data platforms Deep understanding of data governance, quality frameworks and regulatory compliance (e.g. GDPR, BCBS239 or similar) Ability to operate strategically while remaining hands-on when required Confident stakeholder engagement skills across technical and non-technical audiences Please apply asap if interested - Glee IT - Data architect At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.

BI Developer (Power BI Azure SQL) Hybrid - Wolves based office 3 days per week Are you a data-driven problem solver who loves turning complex data into clear insights? We're looking for a skilled BI Developer to join our clients growing team. What you'll do: Build impactful dashboards and reports in Power BI Develop and optimise data solutions using Azure Write and maintain efficient SQL queries and data models Work closely with stakeholders to translate business needs into actionable insights What we're looking for: Strong experience with Power BI, Azure, and SQL Solid understanding of data modelling and ETL processes Ability to communicate insights clearly to non-technical audiences A proactive, solutions-focused mindset BI Developer - apply asap if interesed. GleeIT At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.

Gleeson is seeking a Freight Business Development Manager to join their client in the Manchester area This role calls for an individual experienced in freight sales Development via Air , Sea and Road . This is working for a entrepreneurial business that has been very successful in the past years and won several awards for there customer service as well as growth as a business , they are looking for a driven Freight Sales Professional who is motivated and wants to build a great reputation within the freight industry. Job Title: Business Development Manager Main Focus : Business Development Salary : 45 - 60,000 Lifetime Commission 15% + Car Key Responsibilities: Maintain strong focus and motivation to meet sales targets. Identify and explore sales opportunities by thoroughly profiling new businesses to understand how we can best support their freight and customs needs. Serve as a positive representative of the company to both internal and external stakeholders. Actively pursue and develop new business opportunities. Oversee and manage the CRM system, ensuring regular communication with current clients and timely follow-ups with potential customers. Showcase a proven history of growing and strengthening client portfolios. Coordinate effectively with customers, suppliers, and international partners. Demonstrate expertise in technical sales and product knowledge. Exhibit excellent communication skills, including the ability to influence and negotiate when necessary. Ideal Candidate Profile: Experience in Sales/Commercial Business Development Experience in Road, Sea, or Air freight Proficiency in Prospecting Industry : Freight Forwarding At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.

Gleeson is partnering with a world-class Global Freight Business to recruit an experienced freight professional ready to take the next step in their career. This is a strategic Sales Development role with national flexibility - you can be based anywhere in the UK thanks to a network of strategic office locations. We're looking for a Senior Freight Professional who thrives on building relationships and driving growth. In this role, you'll work with major businesses across the UK, shaping solutions and influencing strategy in the fast-paced world of global logistics. Job Title: Senior Strategic Freight Sales Manager Location : National Package: 70,000 + Car & Lifetime Commission (OTE : 100,000+) Key Responsibilities: Evaluate diverse industries and geographic regions to gauge demand and growth potential for freight services. Stay abreast of market trends, regulatory shifts, and emerging technologies impacting the industry. Build and sustain a database of leads and prospects for ongoing outreach. Actively generate a pipeline of potential clients by networking, attending trade shows, and engaging in relevant events. Foster strong relationships with current clients, ensuring their satisfaction and loyalty. Regularly communicate with clients to understand their evolving needs and identify additional service opportunities. Monitor of shipments (Export /Import) whiles providing updates to Clients Develop a comprehensive sales strategy delineating target markets, client segments, and revenue objectives. Formulate an action plan comprising sales tactics, timelines, and milestones to meet or surpass revenue targets. Collaborate closely with internal teams, particularly operations and customer service, to ensure smooth on boarding for new clients. Oversee day-to-day operation of freight Transportation keeping movement efficient and minimised cost. Ideal Candidate: Sales Experience ( Air & Ocean Freight ) Account Management Experience Business Development Experience A strong track record of developing and managing client relationships. Ambition to step into a strategic, sales-focused position with real impact. At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.

We are seeking a skilled Linux Engineer / Linux Systems Administrator to take ownership of our client's large scale Linux environment consisting of approximately 100 servers. This role will focus on Business-as-Usual (BAU) operations, maintenance, stability and performance, while also contributing to an ongoing infrastructure modernisation programme. This is an excellent opportunity for a technically strong Linux professional who enjoys both operational responsibility and forward-looking project work. Key Responsibilities BAU & Operational Support Administer, monitor, and maintain circa 100 Linux servers across production and non-production environments Perform system patching, upgrades and security hardening Manage user access, permissions and authentication services Troubleshoot performance issues, outages and system alerts Maintain high availability, reliability and up time standards Manage backups, restores and disaster recovery processes Modernisation & Project Work Contribute to infrastructure improvement and automation initiatives Support migration, consolidation or upgrade projects Assist with cloud, virtualisation or containerisation initiatives where applicable Identify opportunities for efficiency, performance and cost optimisation Documentation & Governance Maintain clear technical documentation and runbooks Follow change management and incident management processes Work collaboratively with network, security and application teams Required Skills & Experience Strong hands-on experience administering Linux environments (e.g., Ubuntu, CentOS, Red Hat, Debian or similar) Solid understanding of server hardware, storage and virtualisation platforms Experience with patch management and security best practices Proficiency with shell scripting (Bash or similar) Knowledge of monitoring and logging tools Experience supporting large-scale server estates Desirable Exposure to cloud platforms (AWS, Azure, GCP) Experience with automation tools (Ansible, Puppet, Chef, Terraform) Knowledge of containers (Docker, Kubernetes) Understanding of networking fundamentals and firewalls ITIL or relevant Linux certifications Personal Attributes Strong problem-solving and analytical skills Ability to prioritise workload in a fast-paced environment Clear communication and documentation abilities Proactive and improvement-focused mindset What's on Offer Opportunity to influence and shape infrastructure modernisation Exposure to both operational stability and transformation projects Supportive technical environment with room for growth Competitive salary and benefits package At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.

We are seeking an experienced Network Operations Manager to lead the stability, performance, and strategic evolution of our clients network infrastructure. This is a key leadership role responsible for both Business as Usual (BAU) operations and network transformation initiatives, ensuring secure, resilient and scalable connectivity across the organisation. The successful candidate will play a pivotal role in modernising legacy network environments, strengthening security posture, and supporting wider IT transformation programmes. Key Responsibilities Operational Management Own day-to-day network operations, uptime, and performance across all sites. Ensure high availability, incident response, and root cause analysis processes are robust and continuously improved. Manage monitoring, alerting and reporting of network performance and capacity. Oversee change management processes related to network infrastructure. Security & Architecture Lead the transition from perimeter-based security models toward layered / Zero Trust network architectures. Oversee SSL decryption strategies, firewall rulesets, segmentation and access controls. Collaborate with Security and Infrastructure teams to strengthen overall cyber resilience. Maintain compliance with internal security standards and industry best practices. Transformation & Modernisation Drive modernisation of legacy Cisco Firepower and associated network equipment. Contribute to broader IT transformation programmes and system upgrades. Evaluate new networking technologies, vendors, and solutions aligned with long-term strategy. Develop roadmaps for network scalability and resilience. Leadership & Stakeholder Engagement Work closely with senior IT leadership and cross-functional teams to align network capabilities with business objectives. Manage third-party suppliers, MSPs and contractors where required. Provide technical leadership and mentorship to network engineers or support teams. Produce executive-level reports on performance, risks and improvement plans. Skills & Experience Required Technical Strong hands-on background in enterprise networking. Deep experience with Cisco technologies, particularly Firepower and firewall management. Proven experience implementing Zero Trust / layered network security models. Knowledge of SSL Decryption, IDS/IPS, VPNs, segmentation and secure access controls. Experience with network monitoring and management tools. Understanding of cloud networking principles (Azure / AWS / Hybrid environments desirable). Professional Demonstrated experience managing network operations in mid-to-large scale environments. Ability to balance BAU stability with transformation initiatives. Strong incident management and problem-solving capability. Excellent communication and stakeholder management skills. Experience managing suppliers or technical partners. Desirable Certifications such as CCNP, CCIE, CISSP or equivalent. Exposure to SD-WAN, SASE or modern network security frameworks. Experience within regulated or security-sensitive industries. Working Arrangements Predominantly remote, with occasional on-site presence required in Brierley Hill for key meetings, planning sessions or infrastructure reviews. What Success Looks Like Improved network stability and reduced incident frequency. Clear roadmap and delivery of network modernisation initiatives. Strengthened security posture and adoption of layered/Zero Trust principles. Effective collaboration with wider IT and business stakeholders. At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.

We are currently recruiting for two IT Support Technicians to join a growing Service Desk function. We are looking to bring in enthusiastic and capable IT Support professionals who are keen to develop their careers within IT support. These roles will act as the first point of contact for internal users, delivering fast, accurate, and customer-focused technical assistance while ensuring incidents are effectively trailed, resolved, or escalated when required. Full training will be provided, including exposure to bespoke systems and internal platforms. Skills & Experience Providing Level L1/L2 support across hardware, software, and account issues Troubleshooting Windows 10/11 devices, laptops, desktops, mobile devices and printers Handling user account and access administration (AD, M365, Exchange, Intune) Supporting onboarding/offboarding and ensuring users have the tools they need Spotting recurring issues and contributing ideas to improve the service desk Delivering exceptional support to all users, including executive stakeholders Strong aptitude and problem-solving mindset Positive personality with excellent communication skills A genuine willingness to learn, take initiative, and make things happen Ability to work both independently and as part of a small team Comfort working in a fast-paced support environment Experience Experience working on an IT Service Desk or in a technical support role Strong troubleshooting skills across Windows 10/11 environments Good knowledge of O365, Active Directory, Exchange and Intune Solid ticket management experience in an SLA-driven environment Customer-first mindset and excellent communication skills Curious, proactive, and keen to learn someone who takes real ownership ITIL awareness or certification (desirable) Experience supporting hardware, printers, mobile devices and basic networking At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.

We are looking for an experienced CRM Developer to join our reputable client's team and play a key role in the ongoing development, optimisation, and support of our Microsoft Dynamics 365 environment. This is an excellent opportunity for someone who enjoys both hands on development and continuous improvement work within a live CRM ecosystem. The Role You will be responsible for supporting and enhancing our Dynamics 365 platform, ensuring stability, performance and compatibility with Microsoft's regular wave updates. You will work closely with internal stakeholders to deploy solutions, reduce technical debt and drive continuous improvements across the CRM estate. Key Responsibilities Managing bi-annual Microsoft Wave Updates, including compatibility checks and remediation of breaking changes Supporting and fixing plugins, customisation's and additions within the CRM. Continuous monitoring of views, dashboards, and mailboxes for performance or system errors, escalating and resolving issues where required Deploying CRM solutions and implementing improvements to reduce technical debt Supporting data cleansing and data quality tooling within Dynamics 365 Investigating and helping to establish CI/CD pipelines for improved deployment processes Skills & Experience Required Strong hands-on experience with Microsoft Dynamics 365, particularly: Sales Module Customer Insights & Journey Module Experience supporting and implementing coded solutions within Dynamics 365 (ideally using Visual Studio Code) Proven experience using and maintaining Power Automate Flows Understanding of data cleansing and data integrity processes within CRM platforms Ability to troubleshoot, maintain, and continuously improve a live CRM environment Desirable Skills JavaScript development experience .NET development experience Exposure to CI/CD or DevOps pipelines within a CRM or Microsoft ecosystem At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.

We are currently recruiting for two IT Support Technicians to join a growing Service Desk function. We are looking to bring in enthusiastic and capable IT Support professionals who are keen to develop their careers within IT support. These roles will act as the first point of contact for internal users, delivering fast, accurate, and customer-focused technical assistance while ensuring incidents are effectively triaged, resolved, or escalated when required. Full training will be provided, including exposure to bespoke systems and internal platforms. Skills & Experience Providing Level L1/L2 support across hardware, software, and account issues Troubleshooting Windows 10/11 devices, laptops, desktops, mobile devices and printers Handling user account and access administration (AD, M365, Exchange, Intune) Supporting onboarding/offboarding and ensuring users have the tools they need Spotting recurring issues and contributing ideas to improve the service desk Delivering exceptional support to all users, including executive stakeholders Strong aptitude and problem-solving mindset Positive personality with excellent communication skills A genuine willingness to learn, take initiative, and make things happen Ability to work both independently and as part of a small team Comfort working in a fast-paced support environment Experience Experience working on an IT Service Desk or in a technical support role Strong troubleshooting skills across Windows 10/11 environments Good knowledge of O365, Active Directory, Exchange and Intune Solid ticket management experience in an SLA-driven environment Customer-first mindset and excellent communication skills Curious, proactive, and keen to learn someone who takes real ownership ITIL awareness or certification (desirable) Experience supporting hardware, printers, mobile devices and basic networking At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.

Customer Success Manager A Customer Success Manager plays a key role within a Software & Cloud division, helping customers maximise the value of their cloud and software investments. The role focuses on building strong relationships, understanding customer strategy, and guiding effective adoption of cloud technologies. Acting as a trusted advisor, the CSM supports digital transformation initiatives, drives measurable business outcomes, and maintains long-term customer satisfaction through proactive engagement and strong product knowledge. Key Responsibilities Build and maintain long-term relationships with key stakeholders, including both technical and business decision-makers Understand customer strategic objectives and align technology usage to achieve those goals Develop and execute customer success plans, including adoption road maps and milestone tracking Drive customer satisfaction and retention through proactive engagement and issue resolution Support renewals and manage life cycle engagement, ensuring continuity and ongoing value Identify cross-sell and up-sell opportunities aligned to genuine customer needs Keep customers informed of relevant product updates, features, and capabilities Encourage participation in workshops, enablement initiatives, and vendor incentive programmes Requirements Self-motivated with a positive and proactive attitude Strong communication, organisation, and stakeholder management skills Ability to build trusted, long-term partnerships Strategic thinker with strong problem-solving ability Commercially aware with the ability to identify growth opportunities High levels of customer advocacy and service focus Comfortable working in a fast-paced, team-oriented environment Passion for delivering exceptional customer experience Package & Working Model Hybrid working model Competitive base salary with performance-based commission Performance incentives and reward schemes Private healthcare or medical benefits Generous annual leave allowance with progression-based increases Training, development, and structured progression plan Modern technology setup for both office and remote work Experience Minimum two years' experience working with Microsoft technologies Strong understanding of Microsoft licensing Previous experience in customer success, account management, or cloud advisory roles At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.

Customer Success Manager A Customer Success Manager plays a key role within a Software & Cloud division, helping customers maximise the value of their cloud and software investments. The role focuses on building strong relationships, understanding customer strategy, and guiding effective adoption of cloud technologies. Acting as a trusted advisor, the CSM supports digital transformation initiatives, drives measurable business outcomes, and maintains long-term customer satisfaction through proactive engagement and strong product knowledge. Key Responsibilities Build and maintain long-term relationships with key stakeholders, including both technical and business decision-makers Understand customer strategic objectives and align technology usage to achieve those goals Develop and execute customer success plans, including adoption road maps and milestone tracking Drive customer satisfaction and retention through proactive engagement and issue resolution Support renewals and manage life cycle engagement, ensuring continuity and ongoing value Identify cross-sell and up-sell opportunities aligned to genuine customer needs Keep customers informed of relevant product updates, features, and capabilities Encourage participation in workshops, enablement initiatives, and vendor incentive programmes Requirements Self-motivated with a positive and proactive attitude Strong communication, organisation, and stakeholder management skills Ability to build trusted, long-term partnerships Strategic thinker with strong problem-solving ability Commercially aware with the ability to identify growth opportunities High levels of customer advocacy and service focus Comfortable working in a fast-paced, team-oriented environment Passion for delivering exceptional customer experience Package & Working Model Hybrid working model Competitive base salary with performance-based commission Performance incentives and reward schemes Private healthcare or medical benefits Generous annual leave allowance with progression-based increases Training, development, and structured progression plan Modern technology setup for both office and remote work Experience Minimum two years' experience working with Microsoft technologies Strong understanding of Microsoft licensing Previous experience in customer success, account management, or cloud advisory roles At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.

Customer Success Manager A Customer Success Manager plays a key role within a Software & Cloud division, helping customers maximise the value of their cloud and software investments. The role focuses on building strong relationships, understanding customer strategy, and guiding effective adoption of cloud technologies. Acting as a trusted advisor, the CSM supports digital transformation initiatives, drives measurable business outcomes, and maintains long-term customer satisfaction through proactive engagement and strong product knowledge. Key Responsibilities Build and maintain long-term relationships with key stakeholders, including both technical and business decision-makers Understand customer strategic objectives and align technology usage to achieve those goals Develop and execute customer success plans, including adoption road maps and milestone tracking Drive customer satisfaction and retention through proactive engagement and issue resolution Support renewals and manage life cycle engagement, ensuring continuity and ongoing value Identify cross-sell and up-sell opportunities aligned to genuine customer needs Keep customers informed of relevant product updates, features, and capabilities Encourage participation in workshops, enablement initiatives, and vendor incentive programmes Requirements Self-motivated with a positive and proactive attitude Strong communication, organisation, and stakeholder management skills Ability to build trusted, long-term partnerships Strategic thinker with strong problem-solving ability Commercially aware with the ability to identify growth opportunities High levels of customer advocacy and service focus Comfortable working in a fast-paced, team-oriented environment Passion for delivering exceptional customer experience Package & Working Model Hybrid working model Competitive base salary with performance-based commission Performance incentives and reward schemes Private healthcare or medical benefits Generous annual leave allowance with progression-based increases Training, development, and structured progression plan Modern technology setup for both office and remote work Experience Minimum two years' experience working with Microsoft technologies Strong understanding of Microsoft licensing Previous experience in customer success, account management, or cloud advisory roles At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.

Head of Engineering Information Management Location - UK Wide - Mostly remote with some trips to midlands Salary: £100K - £120K DOE We are working in partnership with a leading national infrastructure organisation to appoint a Head of Engineering Information Management . This is a pivotal leadership role, responsible for setting the strategic direction and driving digital transformation in engineering and asset information management. With significant budget oversight and a growing team, this role will shape how engineering data, models, and digital assets are governed, integrated, and optimised across the full lifecycle of construction and asset management activities. Key Responsibilities Define and deliver the organisation's Engineering Information Management strategy , ensuring alignment with asset management, construction, and regulatory objectives. Establish governance frameworks for engineering data, drawings, and BIM models, ensuring compliance with industry standards (ISO 19650, PAS 1192, ISO 14224). Lead the design, optimisation, and automation of workflows , embedding Common Data Environments (CDEs) and integrating with platforms such as GIS, Maximo, and ACC. Oversee robust performance reporting frameworks to deliver insights into investment, safety, and asset health KPIs. Act as a key partner with regulatory bodies, ensuring transparency and compliance in reporting. Build and lead a multidisciplinary team of digital engineers, BIM specialists, and CAD technicians, championing a culture of excellence. Drive innovation and continuous improvement through technology pilots, proof-of-concepts, and strategic partnerships. About You We are seeking a forward-thinking leader with a proven track record in engineering information management, BIM, or digital asset management within infrastructure or utilities. You will bring: Strong leadership experience with direct and indirect team management responsibilities. In-depth knowledge of construction and asset lifecycle processes, from commissioning to maintenance. Technical expertise in BIM platforms (Revit, Civil 3D, Navisworks), GIS (ArcGIS), and asset management systems (Maximo). Strong data governance and digital workflow design skills, with a focus on automation and integration. Experience designing and assuring performance reporting frameworks linked to engineering, investment, and safety KPIs. Excellent communication and stakeholder engagement skills, with the ability to influence at board and regulatory level. Candidates with a background in construction, engineering, or utilities will be particularly well-suited to this position. This is a rare opportunity to play a strategic leadership role at the forefront of digital transformation in a critical national infrastructure setting. You will have the scope, resources, and influence to embed best-in-class information management practices that shape long-term operational and regulatory success. Please apply asap if interested - GleeIT Head of Engineering Information Management At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer.By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.

Location: Essex/Kent (Hybrid working) - Rate : £800 a day- Length : 6 months with likely extensionAn exciting opportunity has arisen for an Enterprise Portfolio & Vendor Manager to join a forward-thinking company that values innovation and excellence. This company is committed to fostering a diverse and inclusive work environment, making it an ideal place for ambitious professionals looking to make a significant impact. The role of Enterprise Portfolio & Vendor Manager is pivotal in ensuring that all software applications run smoothly and meet organisational needs, while also overseeing the entire application lifecycle from development to deployment.As an Enterprise Portfolio & Vendor Manager, the successful candidate will be responsible for managing the application portfolio, engaging with stakeholders, and ensuring compliance with organisational policies. This role is designed for a proactive individual who thrives in a dynamic environment and is eager to contribute to the company's success. Responsibilities Included: - Oversee the entire application portfolio, ensuring alignment with business strategy.- Establish and maintain governance frameworks for application management.- Collaborate with business partners and stakeholders to identify application requirements.- Identify, assess, and mitigate risks associated with applications.- Develop and monitor key performance indicators (KPIs) for the portfolio. Skills and Attributes: - Proven experience in portfolio and vendor management.- Excellent leadership and team management skills.- Strong analytical and problem-solving abilities.- Effective communication and interpersonal skills.- Familiarity with software development life cycle and Agile methodologies. At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer.By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.

Senior BI Developer (Azure Data Factory / Power BI) Birmingham (Hybrid working) 55K per year - Final salary pension - 30 days AL (plus bank holidays) We are working in partnership with a leading organisation in that is investing heavily in their data strategy. Our client is building a forward-thinking Data & Analytics team and is looking for a highly capable Business Intelligence Developer / Data Specialist to play a pivotal role in shaping the future of data-driven decision-making across the institution. This is an exciting opportunity for someone with strong expertise in Power BI, Azure, and SQL to contribute to the development of cutting-edge data solutions, influence the organisation's BI strategy, and mentor others in best practices. Key Responsibilities Contribute to the delivery of the organisation's data strategy, supporting projects through the full lifecycle - from requirements gathering through to design, development, testing, and release. Lead the implementation of Microsoft Power BI reporting , ensuring solutions align with business needs and future opportunities. Develop and maintain system architecture in partnership with chosen data and analytics solution providers. Utilise Azure SQL data warehouse and related Azure services to build scalable data solutions and self-service reporting capabilities. Ensure appropriate access controls are applied to safeguard data and compliance with governance standards. Drive efficiency by identifying opportunities to automate manual processes and reduce reliance on spreadsheets and legacy tools. Collaborate with stakeholders to define reporting needs, translating complex requirements into actionable technical specifications. Provide expert guidance on data architecture, modelling, and analytics approaches. Contribute to policies on data governance and promote best practices across the organisation. Mentor junior BI developers and train stakeholders in the effective use of BI tools. Maintain awareness of emerging technologies and continuously develop skills to stay at the forefront of data and analytics. Person Specification Essential skills and experience: Significant expertise in Power BI for data visualisation and reporting. Hands-on experience with Azure services (Azure Data Factory, Azure SQL Server). Strong understanding of dimensional modelling (e.g., Kimball methodology). Proficiency in sourcing, manipulating, and interpreting complex datasets. Strong analytical mindset with excellent attention to detail and accuracy. Experience managing stakeholders, gathering business requirements, and delivering technical specifications. Knowledge of DevOps and agile methodologies in data project delivery. Excellent communication skills with the ability to explain technical concepts to both technical and non-technical audiences. Track record of supporting and training colleagues on new data products and solutions. Desirable: Recognised Microsoft certifications in Azure Fundamentals and Power BI Please apply asap if interested - GleeIT Senior BI Developer At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.

Service Desk Analyst - Immediate start - Birmingham (£25K) Rolling month contact - temp to perm opportunity Service Desk Analyst for a leading UK retailer. Reporting into the Technology Service Desk Team Leader you will play a crucial role in delivering outstanding support to your colleagues across the companies Stores, Distribution Centre (DC) and Support Centre (SC). You're a natural communicator who enjoys keeping your colleagues in the loop, ensuring they feel their issues are understood and giving them the confidence the issues will be resolved. You thrive on seeing incidents & problems through to resolution, spotting trends and holding yourself to the highest best practice standards. You keep up to date with technology, enjoy getting into the detail and owning issues. This is an exciting opportunity for an ambitious, technically minded and customer focused Service Desk Analyst to join our evolving Technology Services team. About The Role Measures of success The purpose of the role is to respond effectively to incidents and requests restoring service or fulfilling requests as quickly as possible whilst communicating with all relevant stakeholders. The key responsibilities are; Incident Management Accurately logging, categorising, prioritising and owning incidents ensuring all relevant data is captured as early as possible in the lifecycle. Completing initial diagnostics, known error checks and resolving or functionally escalating incidents to resolver groups ensuring the right resolution path is applied and SLAs are monitored continuously. Flagging any knowledge management opportunities prior to closure. Closing the loop on all associated communications and linking incidents to problem tickets where one exists. Problem Management Acting as an early warning system, spotting incident trends, potential major incidents and aged incidents ensuring they are flagged to the appropriate stakeholders as early as possible. Request Management Accurately logging, categorising, prioritising and owning requests ensuring all relevant data is captured as early as possible in the lifecycle. Confirming appropriate approvals, agreeing timelines with the requestor. Assigning requests to resolver groups ensuring the right resolver path is applied and SLAs are monitored continuously. Flagging any knowledge management opportunities prior to closure. Closing the loop on all associated communications. Knowledge Management Creating and maintaining known errors, workarounds, knowledge articles & standard operating procedures. Seeking training and documentation opportunities across Technology Services. Data capture quality / accuracy, first time fix rate, SLAs, knowledge flags raised, known problems linked, User feedback. Escalations are raised when appropriate. Data capture quality / accuracy, first time fulfilment rate, SLAs, knowledge flags raised, user feedback. Knowledge Base Contributions Knowledge, Skills & Experience Mandatory Strong communication skills with an ability to discuss technical subjects with a non-technical audience. Ability to logically troubleshoot issues and apply the correct resolutions. Demonstrable experience working within an enterprise level Service Desk environment aligning to ITIL best practice. Technical experience in operating systems, hardware support and basic networking. Experience of ITSM tools, remote access, antivirus, email and general user / business applications. Desirable Certifications such as; ITIL Foundation, Service Desk Institute, MCSA, CompTIA A+, Security+, IT Diplomas etc. Retail technology experience. Application Support experience working closely with a development team. Exposure to infrastructure concepts such as Active Directory, By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.

Senior Application Support - £50,000 - £60,000 - Fully remote with occasional travel to Birmingham We are recruiting for a Senior Application Support Engineer to join a rapidly expanding business based in Birmingham. The role will be fully remote with occasional travel to the office when needed for meetings. You will be responsible for being a point of escalation for the applications team across a wide range of products, from bespoke to Microsoft Dynamics. This will include Powerapps, Azure, Dynamics CRM, PMS and many more. The ideal candidate will have a strong technical background with the ability to pick up any new software. We do not need a specialist in one area, we need someone who is capable of mastering many. Requires experience: Senior experience in an Applications Support Function. 2 / 3rd Line Support against Dynamics CRM. 2/3rd Line Support against Azure Datafactory. Design & Build of Microsoft PowerApps & Automate Processes. Development Experience with code (preferably Python). ITIL Awareness. Aware of DevOps & Agile delivery methods. If you have the required experience and would like to find out more, please apply here. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.

MI & Data Analyst for a Financial Services organisation based in the midlands. Flexible working - most days remote As our MI & Data Analyst - some key accountability will include: Support the MI Centre of Excellence, wider Finance function and the Persistent MI Team where necessary. Deliver high quality, cost effective MI solutions, ensuring that requirements can be met by available data and that any changes to processes and systems are fully explored and understood. Document, verify and manage MI requirements throughout the delivery lifecycle, challenging where appropriate and using, proof-of-concepts and prototypes to refine & prioritise final requirements with business owners. Undertake data analysis in order to evaluate availability and quality of data, identify transformations and produce draft data models. Supporting the development and maintenance of financial models using visual basic and AWS & data science tools. Working as our MI & Data Analyst, you'll work collaboratively to build and maintain effective working relationships with other internal functions. You'll also provide expert knowledge to colleagues and stakeholders and ensure that the organisations change management framework, methodologies and change control processes are followed. You will be or have: Essential Strong SQL knowledge Excellent communication and presentation skills at all levels Experience in Data Analysis across a range of sources (e.g. relational and dimensional databases, file systems, semi-structured and unstructured data, models, spreadsheets) Familiarity with business analysis and process modelling Experience in using Business Intelligence and Enterprise Reporting tools (ideally Cognos Report/Query Studio v10) Experience in using Data Discovery/Data Visualisation tools (e.g. Tableau, SAS VA, QlikSense, PowerBI) Awareness of data modelling and data warehouse methodologies Stakeholder engagement, management and collaboration with ability to question and challenge, put forward new ideas and gain buy in through key working relationships Any Python Knowledge is a bonus By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.

RPA Developer / Blue Prism / Remote working / 12 month Fixed Term RPA Developer required to provide support solutions working on a key RPA Project. You will design, build, implement and provide operational support to robotic automation processes, intelligent automation solutions and the RPA application platform. . Duties and Responsibilities of the role: Building process automations in accordance with...... click apply for full job details