Savant Recruitment

A leading global consultancy in the United Kingdom is seeking an experienced Tech Lead / Architect to drive the design and delivery of BMC Helix IT solutions for major Telecom clients. Candidates should have over 10 years in IT, with significant experience in BMC Helix and strong leadership skills. This is a 6-month contract role with potential for extension, offering an exciting opportunity to work within an Agile environment.

Tech Lead / Architect - BMC Helix (Telecom) Our client, a leading global consultancy, is looking for an experienced Tech Lead / Architect to lead the design and delivery of BMC Helix ITSM & ITOM solutions for major Telecoms clients. This is a 6-month contract role with a high likelihood of extension. The Role Lead architecture, design, and delivery of BMC Helix solutions Own ITSM modules: Incident, Problem, Change, Request, Knowledge, CMDB, Discovery Define and govern CMDB architecture, service modelling, reconciliation, and data quality Design integrations with OSS/BSS systems using REST/SOAP APIs Maximise OOTB Helix, introducing customisation only where necessary Set technical standards and ensure solution quality, performance, and scalability Support SIT, UAT, and Production issue resolution Work closely with architects, BAs, and senior stakeholders Operate within an Agile/Scrum environment Must Have - Skills & Experience 10+ years IT experience within the Telecoms domain 5+ years hands on experience with BMC Helix / BMC Remedy ITSM Proven BMC Helix Technical Lead / Solution Architect experience (Tier 1/2 telecom preferred) Strong experience with CMDB architecture and service modelling Hands on experience with BMC Helix ITOM (Event Management, Discovery, Integration Service) Experience with Helix Innovation Studio and codeless development Strong understanding of BMC AR System architecture and workflow Experience building REST/SOAP integrations and APIs Hands on experience with cloud-based BMC Helix (AWS/Azure Strong understanding of SaaS security and governance Excellent communication and stakeholder management skills

To lead the end-to-end delivery of a multi-million-pound BSS transformation programme. You will be responsible for modernising legacy platforms and migrating critical data to cloud-native solutions, defining the next-generation ways of working for product and platform development. By placing AI at the heart of the delivery roadmap, you will ensure the programme enhances customer experience and drives long-term operational efficiency. Key Responsibilities Programme Leadership: Direct the initiation, planning, and execution of the BSS transformation, ensuring alignment with strategic business goals and technical dependencies. Ways of Working & Frameworks: Define and implement the operational standards for building products and platforms; generating high-quality product/programme-level artefacts to ensure consistency and scalability. AI Integration: Lead the strategic implementation of AI within the programme delivery life cycle (where applicable), ensuring the future-state architecture is "AI-ready." Solution Delivery: Oversee the delivery of high-performance integrated platforms, including CRM, Billing, Product Catalogue, Order Management, and Revenue Management. Stakeholder Management: Act as the primary interface for executive sponsors, C-level stakeholders, and third-party vendors. Governance & Reporting: Establish robust governance frameworks, chair steering committees, and provide transparent executive-level reporting on scope, budget, and KPIs. Risk & Dependency Management: Proactively identify technical and delivery risks, implementing mitigation strategies across cross-functional teams. Team Leadership: Build and mentor high-performing teams of Project Managers, Business Analysts, and Technical Leads in an Agile/DevOps environment. Required Skills & Experience Strategic Delivery: Proven experience in defining ways of working for product/platform builds and a track record of delivering major programmes where AI was a core component of the solution or delivery methodology. Industry Expertise: Minimum of 10-12+ years in the telecommunications industry, with a proven track record in delivering complex BSS/OSS transformation programmes. Telecom Domain: Deep experience in E2E BSS Solutions (CRM, Billing, Online charging) and Channels (Web, App, Retail), with strong knowledge of E2E customer journeys. Technical Acumen: Deep understanding of BSS architectures, including eTOM, TMF APIs, and ODA frameworks. Artefact Creation: Expert ability to generate and oversee programme-level artefacts that serve as the blueprint for complex technical delivery. Project Methodologies: Expert-level knowledge of MSP, PRINCE2, or PMP, combined with practical experience in Agile delivery. Financial Management: Demonstrated experience managing large programme budgets, forecasts, and third-party commercial contracts. Communication: Exceptional negotiation and influencing skills to manage disputes and achieve alignment across diverse organisational levels.

Savant Recruitment is seeking a candidate to lead the end-to-end delivery of a multi-million-pound BSS transformation programme in Greater London. The successful applicant will be responsible for modernising legacy platforms, migrating critical data to cloud-native solutions, and integrating AI to enhance customer experience. With over 10-12 years in the telecommunications industry, you will oversee the delivery of high-performance integrated platforms and establish governance frameworks for successful programme execution.

Our client, a consultancy is looking for a Oracle Utilities C2M-CC&B Solution Architects who can contribute immediately to large-scale Oracle Utilities implementation and upgrade programs. Candidates should have strong hands-on experience with Oracle Utilities Customer Care and Billing (CC&B) and the latest Oracle Customer to Meter (C2M) platform. Mandatory experience: * Hands-on experience with Oracle Utilities CC&B and Oracle C2M. * Proven experience in upgrading Oracle CC&B 2.5 to Oracle C2M 2.9. * Strong understanding that Oracle C2M is the evolution of CC&B and incorporates additional Oracle Utilities components, particularly Meter Data Management (MDM). * Experience with Oracle Utilities MDM and other integrated Oracle Utilities applications. * Expertise in solution architecture, technical design, customization, integrations, development, and implementation of Oracle Utilities products. * Experience delivering end-to-end utility transformation projects for electricity, gas, or water utilities.

A recruitment agency in London is seeking a Salesforce Marketing Cloud Developer to collaborate with a cross-functional team in building personalized consumer journeys and templates. The desired candidate should have expertise in Salesforce Marketing Cloud, strong knowledge of SQL, and animpressive capability in digital marketing development. Responsibilities include automating marketing processes, reporting bugs, and ensuring adherence to best practices. Experience with email marketing tools and agile methodologies is preferred.

Our client is looking for a SRE Engineer combining software and IT engineering principles to build and maintain reliable, scalable, and high-performing systems. Job Responsibilities: Scope technical projects and break them down into user stories and tasks within an engineering team Directly contribute to the design and coding of our software systems Contribute to Build systems that are secure, reliable, scalable, and extensible Build and maintain CI/CD pipelines to automate the deployment of our software Automate the provisioning and management of our infrastructure using Infrastructure as Code (IaC) tools Define, implement, and maintain observability solutions for our applications to ensure we can proactively detect system degradation, easily understand system state, and quickly diagnose issues Diagnose and resolve production issues, including performance tuning and capacity planning Required Skills and Experience Programming & Scripting : Proficiency in one or more high-level programming languages (e.g., Python, Go, Java). Development experience in React and/or Angular is a plus ( Full stack Java Developer) Infrastructure as Code (Terraform) is a must have and one should be good at coding in terraform CICD Tools hands on : Jenkins , GitHub , GitHub Actions, Cloud Deployment pipelines Observability Tools - Splunk/ / Graphana/Datadog and Distributed Tracing, ELF, & Dynatrace Problem-Solving : Proven ability to troubleshoot complex issues in distributed systems and debug problems effectively.

A leading recruitment agency is seeking an SRE Engineer to combine software and IT engineering principles for building reliable systems. Responsibilities include scoping projects, designing software, and automating infrastructure management. Ideal candidates will have proficiency in programming languages like Python or Go, experience with Terraform, and familiarity with CI/CD tools such as Jenkins and GitHub. Join this dynamic team in London to enhance reliable software deployment and observability solutions.

As the Salesforce Marketing Cloud Developer you will be collaborating with a cross functional team to build engaging consumer journeys, personalized presentation templates, and dynamic consumer audiences to help foster a meaningful relationship with consumers. Reporting to the Director of Digital Marketing Automation, the ideal candidate must have strong experience with Salesforce Marketing Cloud (SFMC) platform along with database and SOAP/RESTful/Transactional API integration knowledge. Responsibilities Work with business stakeholders and team members to understand opportunities and translate into platform capabilities. Attend regular agile ceremonies and be able to present progress. Develop functionality in campaigns using SFMC platform including leveraging native platform features as well as the various studios (journey, data, automation, audience, mobile, etc.). Unit test work and work with QA teams to fix bugs and certify capabilities and products. Manage and monitor developments (automations, journeys, reporting) in SFMC and troubleshoot as necessary. Assist in building custom programs that require using the Salesforce Marketing Cloud API and backend offerings and features. Assist in writing SQL statements for segmentation and creating custom audiences or outputs (must be able to write from scratch without using tools). Assist in scoping, troubleshooting, and maintaining current infrastructure as well as implementing new enhancements. Collaborate with commerce/service development team to determine best path for Salesforce platform implementation. Document marketing automation procedures and provide seamless hand-off to business operations team to utilize. Ensure development align with deliverability best practice (sender reputation, ESP nuances, ) Monitor of deliverability. Key Accountabilities Daily updates of progress toward goals. Attend and participate in agile ceremonies. Develop and code automations, journeys, scripts, sql, cloud pages and deliver on time with high quality. Continue to evolve understanding of marketing strategies, platform capabilities and new technologies that may benefit business strategies. Must be able to follow directions and adhere to company standards and practices. Must be able to work in a fast-paced environment and multi-task several projects. Update user stories status in JIRA. Qualifications Excellent written and verbal communication skills. Ability to work effectively with non-technical personnel. Strong knowledge of Salesforce Marketing Cloud (SFMC) is required. Highly self-motivated, proactive, and self-sufficient with the ability to drive intelligent and creative solutions. Strong knowledge of Ampscript, SSJS, and similar programming and scripting languages. Strong knowledge of the digital marketing email development, deliverability, and 3rd party integrations. Education and Experience 2+ years of experience with Salesforce Marketing Cloud. Experience with responsive email template development for various email applications and providers (Gmail, Outlook, Mobile, etc.) Experience with improving email deliverability. Experience with ReturnPath, SparkPost, Litmus, or other analytics tools. Experience with email and/or marketing automation software and integration with databases. Experience in agile SCRUM management practices and associated tools (Jira, Confluence, MS Teams/Slack, etc.) Certified in Salesforce Marketing Cloud and/or Marketing Cloud Consultant is preferred, but not required Experience in direct to consumer CRM at an enterprise level.

A recruitment agency seeks a Salesforce Architect to manage technical design and execution for projects, ensuring that solutions meet client needs and adhere to high standards. Responsibilities include analyzing and defining technical architectures, leading teams, and integrating Salesforce with external systems. Deep knowledge of the Salesforce ecosystem is required, as well as experience in performance and security aspects. Ideal for candidates eager to learn and adapt to new technologies.

The Salesforce Architect plays an integral role of the Technical Design and Execution Authority, road mapping projects from a coding perspective, gathering complex requirements and converting those to efficient and live solutions. It is responsible for ensuring our technical solutions enable, satisfy and advance our client's needs and objectives while adhering to the highest technical and security standards, and ensuring our teams develop their knowledge and skills accordingly. The Salesforce Architect role is expected to have a deep knowledge and experience working across the entire Salesforce ecosystem across the different perspectives: Performance Security Integrations Identity and authentication management Responsibilities and tasks Analyze, design and define technical solution architectures. Custom vs Standard Scalability Storage Performance. Conduct, facilitate and/or provide estimates of any range, ROM, conceptual, budget or definitive. Control work items estimates. Define the architecture landscape and key technical decisions that will drive the project. Define tools to run the implementation. Ensure best development practices and define guidelines within the project/team. Integrating external systems with Salesforce. Leading development teams and interacting with the client for prospect businesses. Configuring Salesforce with Continuous Integration systems. Constantly learning about Salesforce technical tools and releases. Ability to learn new technologies that might be required for the conditions of a project.

Savant Recruitment is looking for a high-level Salesforce Maps Advanced expert to drive strategic design and implementation of visit planning solutions. The role focuses on providing specialized advice, maximizing field efficiency through advanced routing, and aligning Visit Plans with business goals. Candidates should have proven expertise in Salesforce Maps Advanced, strong knowledge of the Salesforce ecosystem, and solid experience in territory management. This consultative position demands exceptional routing logic and productivity strategies.

We are seeking a high-level Salesforce Maps Advanced expert to lead the strategic design and implementation of sophisticated visit planning and routing solutions. This is a consultative role for a specialist who moves beyond standard usage to deliver high-impact, precision-driven field execution strategies. What You'll Do Serve as the primary authority on Salesforce Maps Advanced, providing specialised advice and best practices to guide complex definitions. Design and implement advanced routing and territory coverage logic to maximise field efficiency and execution. Lead the technical and functional setup of Visit Plans, ensuring they align with overarching business goals. What You Bring Mastery of Salesforce Maps Advanced: You have a proven track record with the tool's advanced capabilities, specifically in visit planning and optimisation. Platform Depth: Strong knowledge of the Salesforce ecosystem, including integrations and the data model required for Visit Plans. Routing Expertise: Solid experience in territory management, routing logic, and field productivity.

My client is a leading consultancy seeking a talented Enterprise Architect to join their team and contribute to a complex digital transformation program. They are looking for an experienced individual with a strong background in the Telecoms sector and expertise in OSS/BSS technologies. The ideal candidate will have working knowledge of the ServiceNow platform, but this experience is not essential. Fluent German language skills are essential for this on site positionangizo Responsibilities Develop cross program and cross project architecture strategies, addressing opportunities and resolving problems effectively. Provide architectural guidance and consultation in business vilken process analysis, design, and service delivery. Ensure conformance and compliance of projects and programs with architectural guidelines, leveraging information, trends, and directions. Act as a key architect for complex development projects, ensuring alignment with overall program objectives. Key Experience Proven experience operating as an Enterprise Architect within the Telecoms sector. Strong knowledge and expertise in OSS/BSS jelly technologies, particularly in large and complex transformation programs. Fluent German language skills, enabling seamless communication in both spoken and written formats. If you are a highly skilled Enterprise Architect with a deep understanding of OSS/BSS technologies and ServiceNow, and you thrive in a dynamic and challenging environment, we want to hear from you. Join our client's team and contribute to a cutting edge digital transformation program in the Telecoms sector.

Savant Recruitment is seeking an experienced Data Retention (BigID) Solution Architect for a major insurance client on an initial 6-month contract, located in London. This hybrid role requires you to lead the design and implementation of enterprise-wide data retention capabilities. Candidates should have a strong understanding of data retention regulations and must possess insurance industry experience.

Data Retention (BigID) Solution Architect Sector: Security / Architecture Location: Central London Type: Contract Ref: BBBH10 London 6-Month Contract (Inside IR35) We are seeking an experienced Data Retention (BigID) Solution Architect to support a major insurance client on an initial 6-month contract, with the potential for extension. This is a hybrid role based in London (2-3 days per week onsite), offering the opportunity to lead the design and implementation of enterprise-wide data retention capabilities. As the Data Retention Solution Architect, you will act as the subject matter expert for data retention regulations, policies and best practice, ensuring compliance requirements are translated into scalable technical solutions. Working closely with business and technology stakeholders, you'll define retention policies, support BigID implementation, and design data retention architecture across Azure data platforms. Key Responsibilities Define enterprise data retention policies and regulatory requirements Translate legal and business requirements into technical solutions and user stories Maintain data inventory, classification and data mapping artefacts Validate data discovery and classification outputs Support pilot deployments, business adoption and governance activities Produce audit evidence and documentation supporting compliance Design retention solutions across Azure Data Lake, Snowflake and Azure Synapse Collaborate with business, legal and technical stakeholders Qualifications Proven experience as a Solution Architect specialising in Data Retention and BigID Strong understanding of data retention regulations, governance and compliance Experience implementing BigID data discovery and classification solutions Experience with Azure Data Platform technologies including ADLS, Snowflake and Synapse Strong stakeholder management and business analysis skills Ability to translate regulatory requirements into technical solutions Must Have Insurance industry experience If you're an experienced BigID Solution Architect with insurance sector expertise and a strong background in data retention and governance, we'd be keen to hear from you.

We are looking for a visionary Lead Architect to bridge the gap between business intent and technical execution. Your primary mandate is to move beyond tactical AI implementation to design and build the overarching strategy, architecture, and platform foundations for an AI-native BSS ecosystem. Primary Objective Lead the strategic design and integration of AI/ML frameworks into modern, cloud-native BSS platforms to drive operational efficiency and personalized customer experiences. Core Responsibilities Strategic Architecture & Roadmap: Define the long-term AI/ML strategy and platform architecture. You will be responsible for building a scalable foundation that supports Generative AI, predictive analytics, and autonomous service orchestration. AI Ecosystem Design: Architect end-to-end AI solutions, including real-time data ingestion, feature stores, and vector databases to support RAG (Retrieval-Augmented Generation) patterns. Agentic Orchestration: Design multi-agent workflows that replace static decision trees with AI models capable of reasoning about business outcomes (e.g., autonomous order fallout remediation). Domain Integration: Embed AI into core BSS domains such as CPQ (product configuration), CRM (personalised proposals), and Revenue Management (anomaly detection for billing). Standardisation: Align all AI implementations with the TM Forum AI-Native Blueprint and Open Digital Architecture (ODA) to prevent siloes. Governance & Ethics: Establish frameworks for AI Governance, ensuring model transparency, bias mitigation, and compliance with global data regulations like GDPR. Legacy Modernisation: Architect "AI-powered overlays" to modernise legacy BSS systems without requiring immediate, high-risk "rip-and-replace" transformations. Technical Skills & Experience Strategic Leadership: Proven experience building AI/ML strategies and platform architectures from the ground up within a telecommunications or enterprise software environment. AI/ML Frameworks: Proficiency in TensorFlow, PyTorch, or Hugging Face; deep experience with Large Language Models (LLMs) and LangChain. Data Engineering: Hands on experience with MLOps pipelines, feature stores, and data orchestration tools like Kafka or Airflow. Cloud Infrastructure: Experience deploying AI at scale on platforms like AWS Bedrock or Azure ML. Industry Frameworks: Deep familiarity with TM Forum GB1082 (AI for BSS) and IG1421 (MAS Ontology Model).

Savant Recruitment is seeking a visionary Lead Architect to design and build the overarching strategy for an AI-native BSS ecosystem in Greater London. You will lead the strategic design and integration of AI/ML frameworks across modern clouds to enhance operational efficiency. This role requires proven experience in telecommunications or enterprise software, with a strong foundation in building scalable AI solutions and modernizing legacy systems. The ideal candidate will possess deep technical skills in AI frameworks and cloud infrastructure.