Sponsorship is not available for this role Head Resourcing are on the lookout for a talented Senior Cloud Engineer to join our large financial services client in Edinburgh or London. This is a hybrid role, requiring one day per week in the office. The Senior Cloud Engineer is a crucial role within the Cloud Operations Team, focused on the design, implementation, and maintenance of cloud infrastructure and services on the Azure and AWS Cloud Platforms, respectively. This role is responsible for ensuring the reliability, scalability, and security of cloud-based solutions, including compute, storage, networking, and security components. You will work with the team in response to incidents related to AWS resources and Azure resources, conduct root cause analysis, and implement corrective actions to prevent reoccurrence. You'll configure and manage monitoring solutions (e.g., CloudWatch/Azure Monitor) to track resource utilisation, application performance, and generate alerts for potential issues. Required Skills: Strong analytical and troubleshooting skills to diagnose and resolve complex technical issues in AWS environments. Ability to work effectively with cross-functional teams, communicate technical concepts clearly, and provide technical guidance to non-technical stakeholders. In-depth knowledge and hands-on experience with AWS services, including but not limited to EC2, S3, RDS, VPC, Lambda, IAM, and Terraform. Familiarity with AWS security services (e.g., AWS Identity and Access Management, AWS Key Management Service) and best practices for securing AWS environments. Proficiency in automation tools like AWS CLI,and infrastructure as code (e.g., Terraform) for efficient management of AWS resources. Understanding of AWS networking concepts, including VPCs, subnets, routing, and security groups. If this is of interest to you, please apply with your up-to-date CV.
10/03/2026
Full time
Sponsorship is not available for this role Head Resourcing are on the lookout for a talented Senior Cloud Engineer to join our large financial services client in Edinburgh or London. This is a hybrid role, requiring one day per week in the office. The Senior Cloud Engineer is a crucial role within the Cloud Operations Team, focused on the design, implementation, and maintenance of cloud infrastructure and services on the Azure and AWS Cloud Platforms, respectively. This role is responsible for ensuring the reliability, scalability, and security of cloud-based solutions, including compute, storage, networking, and security components. You will work with the team in response to incidents related to AWS resources and Azure resources, conduct root cause analysis, and implement corrective actions to prevent reoccurrence. You'll configure and manage monitoring solutions (e.g., CloudWatch/Azure Monitor) to track resource utilisation, application performance, and generate alerts for potential issues. Required Skills: Strong analytical and troubleshooting skills to diagnose and resolve complex technical issues in AWS environments. Ability to work effectively with cross-functional teams, communicate technical concepts clearly, and provide technical guidance to non-technical stakeholders. In-depth knowledge and hands-on experience with AWS services, including but not limited to EC2, S3, RDS, VPC, Lambda, IAM, and Terraform. Familiarity with AWS security services (e.g., AWS Identity and Access Management, AWS Key Management Service) and best practices for securing AWS environments. Proficiency in automation tools like AWS CLI,and infrastructure as code (e.g., Terraform) for efficient management of AWS resources. Understanding of AWS networking concepts, including VPCs, subnets, routing, and security groups. If this is of interest to you, please apply with your up-to-date CV.
Senior Customer Deployment Specialist Location: UK (Remote with occasional travel to UK & Europe) Sector: Healthcare / Medical Technology / AI About the Company Our MedTech client helps healthcare organisations unlock the value of AI by providing access to a broad portfolio of market-leading imaging and operational AI solutions through a proven, enterprise-grade technology platform. Seamlessly integrated into existing clinical systems, the platform simplifies the deployment, management, and scaling of both third-party and custom AI applications-reducing implementation time, cost, and ongoing operational overhead for healthcare providers. The Role The Senior Customer Deployment Specialist plays a critical role within the Customer Operations function, leading complex customer implementations and accelerating adoption of the platform across clinical environments. This is a hands-on, customer-facing position requiring deep technical expertise in healthcare IT, clinical system integration, and cloud infrastructure. You will own deployments end-to-end, working closely with clinical, technical, and non-technical stakeholders to ensure high-quality, secure, and timely delivery. Key Responsibilities Software Deployment & Configuration Lead complex platform and third-party application deployments from initiation through post-implementation review Configure and optimise deployments to meet performance, security, and customer-specific requirements Champion deployment best practices aligned with regulatory, quality, and compliance standards Architecture & Technical Leadership Design and oversee enterprise healthcare IT architectures integrating PACS, RIS, EMR, AI solutions, and cloud-native services Lead implementation of HL7 v2 and DICOM workflows, with future expansion to FHIR standards Share deployment learnings with Solution Architects to continuously improve delivery standards Technical Stakeholder Engagement Work closely with customers and partners to gather technical and integration requirements Act as a trusted subject matter expert, building confidence through clear technical guidance Platform Management Maintain and support Windows Server and Linux-based systems, ensuring platform stability, performance, and security Healthcare Data Standards & Integration Enable seamless data exchange between imaging modalities, hospital systems, and external partners using DICOM and HL7 v2 Interoperability & Web Services Implement APIs and web services to support interoperability across healthcare systems Tooling & Scripting Develop and maintain scripts (Python, Bash, PowerShell) for automation, monitoring, and integration Create and improve internal tooling to enhance deployment consistency, efficiency, and security Troubleshooting Respond rapidly to system issues, conduct root cause analysis, and implement corrective actions Collaboration & Mentorship Partner with Product, Engineering, and Customer Success teams to influence deployment readiness Mentor junior team members and promote a culture of continuous improvement Documentation & Compliance Maintain detailed technical and deployment documentation Adhere to all information security and acceptable use policies Essential Experience & Qualifications Significant experience in Healthcare IT, including enterprise software implementation Degree in Computer Science, Software Engineering, or equivalent industry experience Proven leadership delivering large-scale, complex deployments Strong understanding of clinical workflows and system integration Experience deploying software in virtualised environments (VMware, Hyper-V) Technical Expertise Microsoft Technologies Expert-level Windows Server (2016+), Active Directory, scripting, and security Linux Technologies Expert-level Linux (Ubuntu, Red Hat, CentOS) including scripting and security Strong experience configuring GPU resources in virtualised environments Containers Deep experience deploying Dockerised applications using Docker and Docker Compose Healthcare Standards Strong knowledge of DICOM, HL7 v2, VNA, PACS, and RIS systems Web Services & APIs RESTful services, XML, JSON Cloud Infrastructure Hands-on experience with AWS, Azure, or GCP (VMs, networking, security, storage) Networking & Security Solid understanding of networking, firewalls, VPNs, and healthcare data security Experience working in regulated industries Desirable Cloud certifications (AWS, Azure, or GCP) Kubernetes deployment and operations experience Integration engines (e.g. Mirth, Rhapsody) Infrastructure as Code (Terraform, ARM, Bicep) Configuration management and monitoring tools Personal Attributes Strong ownership mindset with the ability to drive delivery independently Excellent communication and stakeholder management skills Structured, analytical, and detail-oriented approach Collaborative, curious, and committed to continuous learning Comfortable managing multiple projects and priorities Deployments are primarily remote, with occasional travel to customer sites in the UK and Europe (historically limited).
05/03/2026
Full time
Senior Customer Deployment Specialist Location: UK (Remote with occasional travel to UK & Europe) Sector: Healthcare / Medical Technology / AI About the Company Our MedTech client helps healthcare organisations unlock the value of AI by providing access to a broad portfolio of market-leading imaging and operational AI solutions through a proven, enterprise-grade technology platform. Seamlessly integrated into existing clinical systems, the platform simplifies the deployment, management, and scaling of both third-party and custom AI applications-reducing implementation time, cost, and ongoing operational overhead for healthcare providers. The Role The Senior Customer Deployment Specialist plays a critical role within the Customer Operations function, leading complex customer implementations and accelerating adoption of the platform across clinical environments. This is a hands-on, customer-facing position requiring deep technical expertise in healthcare IT, clinical system integration, and cloud infrastructure. You will own deployments end-to-end, working closely with clinical, technical, and non-technical stakeholders to ensure high-quality, secure, and timely delivery. Key Responsibilities Software Deployment & Configuration Lead complex platform and third-party application deployments from initiation through post-implementation review Configure and optimise deployments to meet performance, security, and customer-specific requirements Champion deployment best practices aligned with regulatory, quality, and compliance standards Architecture & Technical Leadership Design and oversee enterprise healthcare IT architectures integrating PACS, RIS, EMR, AI solutions, and cloud-native services Lead implementation of HL7 v2 and DICOM workflows, with future expansion to FHIR standards Share deployment learnings with Solution Architects to continuously improve delivery standards Technical Stakeholder Engagement Work closely with customers and partners to gather technical and integration requirements Act as a trusted subject matter expert, building confidence through clear technical guidance Platform Management Maintain and support Windows Server and Linux-based systems, ensuring platform stability, performance, and security Healthcare Data Standards & Integration Enable seamless data exchange between imaging modalities, hospital systems, and external partners using DICOM and HL7 v2 Interoperability & Web Services Implement APIs and web services to support interoperability across healthcare systems Tooling & Scripting Develop and maintain scripts (Python, Bash, PowerShell) for automation, monitoring, and integration Create and improve internal tooling to enhance deployment consistency, efficiency, and security Troubleshooting Respond rapidly to system issues, conduct root cause analysis, and implement corrective actions Collaboration & Mentorship Partner with Product, Engineering, and Customer Success teams to influence deployment readiness Mentor junior team members and promote a culture of continuous improvement Documentation & Compliance Maintain detailed technical and deployment documentation Adhere to all information security and acceptable use policies Essential Experience & Qualifications Significant experience in Healthcare IT, including enterprise software implementation Degree in Computer Science, Software Engineering, or equivalent industry experience Proven leadership delivering large-scale, complex deployments Strong understanding of clinical workflows and system integration Experience deploying software in virtualised environments (VMware, Hyper-V) Technical Expertise Microsoft Technologies Expert-level Windows Server (2016+), Active Directory, scripting, and security Linux Technologies Expert-level Linux (Ubuntu, Red Hat, CentOS) including scripting and security Strong experience configuring GPU resources in virtualised environments Containers Deep experience deploying Dockerised applications using Docker and Docker Compose Healthcare Standards Strong knowledge of DICOM, HL7 v2, VNA, PACS, and RIS systems Web Services & APIs RESTful services, XML, JSON Cloud Infrastructure Hands-on experience with AWS, Azure, or GCP (VMs, networking, security, storage) Networking & Security Solid understanding of networking, firewalls, VPNs, and healthcare data security Experience working in regulated industries Desirable Cloud certifications (AWS, Azure, or GCP) Kubernetes deployment and operations experience Integration engines (e.g. Mirth, Rhapsody) Infrastructure as Code (Terraform, ARM, Bicep) Configuration management and monitoring tools Personal Attributes Strong ownership mindset with the ability to drive delivery independently Excellent communication and stakeholder management skills Structured, analytical, and detail-oriented approach Collaborative, curious, and committed to continuous learning Comfortable managing multiple projects and priorities Deployments are primarily remote, with occasional travel to customer sites in the UK and Europe (historically limited).
Test Manager Inverclyde area - hybrid Up to 65k + benefits Head Resourcing is delighted to be working with a transport operator as they look to hire an experienced Test Manager to lead and coordinate QA activities across their diverse and complex IT estate. Our client is the largest operator in their industry in the UK and offer vital transport links throughout the UK. What you'll be doing: Define and govern an end-to-end test strategy across applications, infrastructure, and data integrations, including quality gates and compliance standards. Lead and mentor client-side test teams, providing clear direction, oversight, and escalation management across projects and releases. Oversee all testing activities including planning, execution, defect management, reporting, test environments, and test data preparation. Drive continuous improvement through automation, quality metrics, and KPIs to improve coverage, cycle times, and release readiness. Collaborate with delivery partners, vendors, and stakeholders to align testing approaches and provide clear progress and risk reporting. Skills you'll bring: At least 3 years in a Test Management position Demonstrable experience managing testing across complex IT landscapes Strong knowledge of both functional and non-functional testing Familiarity with automated testing tools and frameworks (Selenium, JMeter, Postman) and CI/CD pipelines Comfortable working with test management and defect tracking tools (Jira, Zephyr, TestRail, ALM) Solid understand of Agile, Waterfall, and hybrid delivery mythologies Excellent stakeholder management skills If this role sounds of interest, please apply for a confidential chat to find out more.
05/03/2026
Full time
Test Manager Inverclyde area - hybrid Up to 65k + benefits Head Resourcing is delighted to be working with a transport operator as they look to hire an experienced Test Manager to lead and coordinate QA activities across their diverse and complex IT estate. Our client is the largest operator in their industry in the UK and offer vital transport links throughout the UK. What you'll be doing: Define and govern an end-to-end test strategy across applications, infrastructure, and data integrations, including quality gates and compliance standards. Lead and mentor client-side test teams, providing clear direction, oversight, and escalation management across projects and releases. Oversee all testing activities including planning, execution, defect management, reporting, test environments, and test data preparation. Drive continuous improvement through automation, quality metrics, and KPIs to improve coverage, cycle times, and release readiness. Collaborate with delivery partners, vendors, and stakeholders to align testing approaches and provide clear progress and risk reporting. Skills you'll bring: At least 3 years in a Test Management position Demonstrable experience managing testing across complex IT landscapes Strong knowledge of both functional and non-functional testing Familiarity with automated testing tools and frameworks (Selenium, JMeter, Postman) and CI/CD pipelines Comfortable working with test management and defect tracking tools (Jira, Zephyr, TestRail, ALM) Solid understand of Agile, Waterfall, and hybrid delivery mythologies Excellent stakeholder management skills If this role sounds of interest, please apply for a confidential chat to find out more.
Microsoft 365 Solutions Consultant Salary: 45,000 - 55,000 (DOE) Location: Hybrid (2-3 days per week onsite) in Edinburgh An award-winning digital workplace consultancy is looking for a Microsoft Technical Consultant to join their growing team. This role focuses on helping organisations design and optimise their Microsoft 365 modern workplace environments , improving collaboration, employee experience and productivity. You'll work directly with clients across IT, HR, Communications and Security teams, translating business needs into secure, scalable Microsoft 365 solutions . Key Responsibilities Design and configure Microsoft 365 solutions including Teams, SharePoint, OneDrive and Exchange Online Support the delivery of Modern Workplace transformation projects Troubleshoot technical issues and support platform adoption Run discovery workshops and collaborate with stakeholders to define requirements Support integrations with other SaaS platforms and digital workplace tools Key Skills Strong experience with Microsoft 365 (Teams, SharePoint, OneDrive, Exchange Online) Understanding of Azure, Power Platform or SaaS integrations Experience delivering or supporting Modern Workplace solutions Ability to communicate technical solutions to both technical and non-technical stakeholders The client are happy to look at someone from a support background but require the above knowledge including Graph API's. Desirable Microsoft 365 or Azure certifications Experience with PowerShell or Power Automate Knowledge of Microsoft 365 migrations or integrations Benefits on offer Hybrid working with 2-3 days onsite each week in Edinburgh. 28 days holiday (including your birthday) + bank holidays + office closure at Christmas. Private medical cover, enhanced family leave, and support for Microsoft certifications. Access to M365 Copilot, LinkedIn Learning Premium, and ongoing professional development. A people?first culture with team events, collaboration, and opportunities to shape the future of the digital workplace. If you'd like to hear more, please send across your CV that clearly demonstrates your recent and relevant experience.
05/03/2026
Full time
Microsoft 365 Solutions Consultant Salary: 45,000 - 55,000 (DOE) Location: Hybrid (2-3 days per week onsite) in Edinburgh An award-winning digital workplace consultancy is looking for a Microsoft Technical Consultant to join their growing team. This role focuses on helping organisations design and optimise their Microsoft 365 modern workplace environments , improving collaboration, employee experience and productivity. You'll work directly with clients across IT, HR, Communications and Security teams, translating business needs into secure, scalable Microsoft 365 solutions . Key Responsibilities Design and configure Microsoft 365 solutions including Teams, SharePoint, OneDrive and Exchange Online Support the delivery of Modern Workplace transformation projects Troubleshoot technical issues and support platform adoption Run discovery workshops and collaborate with stakeholders to define requirements Support integrations with other SaaS platforms and digital workplace tools Key Skills Strong experience with Microsoft 365 (Teams, SharePoint, OneDrive, Exchange Online) Understanding of Azure, Power Platform or SaaS integrations Experience delivering or supporting Modern Workplace solutions Ability to communicate technical solutions to both technical and non-technical stakeholders The client are happy to look at someone from a support background but require the above knowledge including Graph API's. Desirable Microsoft 365 or Azure certifications Experience with PowerShell or Power Automate Knowledge of Microsoft 365 migrations or integrations Benefits on offer Hybrid working with 2-3 days onsite each week in Edinburgh. 28 days holiday (including your birthday) + bank holidays + office closure at Christmas. Private medical cover, enhanced family leave, and support for Microsoft certifications. Access to M365 Copilot, LinkedIn Learning Premium, and ongoing professional development. A people?first culture with team events, collaboration, and opportunities to shape the future of the digital workplace. If you'd like to hear more, please send across your CV that clearly demonstrates your recent and relevant experience.
A leading UK financial services organisation is looking for a Cloud Platform DevOps Engineer specialising in Google Cloud Platform networking to join a highly skilled engineering team working on a large-scale cloud transformation programme . You'll play a key role in building and maintaining secure, automated cloud networking infrastructure that enables development teams to deliver modern, scalable applications. Key Responsibilities Design and manage enterprise-scale GCP networking infrastructure Build and maintain Infrastructure as Code using Terraform Support secure, reliable networking across cloud and hybrid environments Troubleshoot complex networking issues and improve platform reliability Collaborate with engineers and architects to deliver scalable solutions Key Skills Strong hands-on experience with GCP networking (VPC, Load Balancers, DNS, Firewalls, Cloud Interconnect, VPC Peering) Terraform / Infrastructure as Code DevOps tooling such as Git, GitHub or Terraform Cloud Experience working in enterprise cloud environments Desirable Hybrid cloud networking experience Python or Bash automation Monitoring tools such as Google Cloud Monitoring or Dynatrace GCP certifications For this role, you'll receive a very competitive benefits package including non-contributory pension, discretionery bonus and a comprehensive holiday package. The role requires 2 days onsite a week and can be based from Edinburgh, Leeds, Manchester, Bristol or Halifax. This is an excellent opportunity to join a major cloud engineering programme and help shape the next generation of cloud infrastructure.
04/03/2026
Full time
A leading UK financial services organisation is looking for a Cloud Platform DevOps Engineer specialising in Google Cloud Platform networking to join a highly skilled engineering team working on a large-scale cloud transformation programme . You'll play a key role in building and maintaining secure, automated cloud networking infrastructure that enables development teams to deliver modern, scalable applications. Key Responsibilities Design and manage enterprise-scale GCP networking infrastructure Build and maintain Infrastructure as Code using Terraform Support secure, reliable networking across cloud and hybrid environments Troubleshoot complex networking issues and improve platform reliability Collaborate with engineers and architects to deliver scalable solutions Key Skills Strong hands-on experience with GCP networking (VPC, Load Balancers, DNS, Firewalls, Cloud Interconnect, VPC Peering) Terraform / Infrastructure as Code DevOps tooling such as Git, GitHub or Terraform Cloud Experience working in enterprise cloud environments Desirable Hybrid cloud networking experience Python or Bash automation Monitoring tools such as Google Cloud Monitoring or Dynatrace GCP certifications For this role, you'll receive a very competitive benefits package including non-contributory pension, discretionery bonus and a comprehensive holiday package. The role requires 2 days onsite a week and can be based from Edinburgh, Leeds, Manchester, Bristol or Halifax. This is an excellent opportunity to join a major cloud engineering programme and help shape the next generation of cloud infrastructure.
Change Management Lead Central Belt of Scotland - on site working and travel Initial 6-month fixed term contract Up to 65,000 + excellent benefits Head Resourcing are delighted to be working with a major player in the shipping and logistics industry as they look to hire an experienced Change Management Lead. This role will support the IT department by leading organisational change activities for the rollout of a new service desk ticking system. This is a key role to ensure successful user adoption, effective communication, and strong stakeholder engagement throughout the rollout and ensure our client realises the value of their investment. Responsibilities: Develop and execute the change and communications plan Identify and manage change impacts across teams and processes Plan and deliver training, workshops, and readiness sessions to support user preparedness Assess readiness for go-live and provide hands on support during hypercare Drive user adoption and minimise resistance to change Required Skills: Expertise in change management methodologies (e.g., ADKAR, Prosci) or prior experience in a similar role Strong communication, facilitation, and stakeholder management skills Experience delivering change across IT transformation programmes Ability to develop training materials and support learning delivery If this role sounds of interest, please apply now for a confidential chat to find out more.
18/02/2026
Full time
Change Management Lead Central Belt of Scotland - on site working and travel Initial 6-month fixed term contract Up to 65,000 + excellent benefits Head Resourcing are delighted to be working with a major player in the shipping and logistics industry as they look to hire an experienced Change Management Lead. This role will support the IT department by leading organisational change activities for the rollout of a new service desk ticking system. This is a key role to ensure successful user adoption, effective communication, and strong stakeholder engagement throughout the rollout and ensure our client realises the value of their investment. Responsibilities: Develop and execute the change and communications plan Identify and manage change impacts across teams and processes Plan and deliver training, workshops, and readiness sessions to support user preparedness Assess readiness for go-live and provide hands on support during hypercare Drive user adoption and minimise resistance to change Required Skills: Expertise in change management methodologies (e.g., ADKAR, Prosci) or prior experience in a similar role Strong communication, facilitation, and stakeholder management skills Experience delivering change across IT transformation programmes Ability to develop training materials and support learning delivery If this role sounds of interest, please apply now for a confidential chat to find out more.
Lead Data Engineer (Azure / Databricks) NO VISA REQUIREMENTS MUST BE BASED NEAR GLASGOW TO WORK 3 DAYS ONSITE My FMCG client is undergoing a major transformation of their entire data landscape-migrating from legacy systems and manual reporting into a modern Azure + Databricks Lakehouse. They are building a secure, automated, enterprise-grade platform powered by Lakeflow Declarative Pipelines, Unity Catalog and Azure Data Factory. They are looking for a Lead Data Engineer to help deliver high-quality pipelines and curated datasets used across Finance, Operations, Sales, Customer Care and Logistics. What You'll Do Lakehouse Engineering (Azure + Databricks) Build and maintain scalable ELT pipelines using Lakeflow Declarative Pipelines, PySpark and Spark SQL. Work within a Medallion architecture (Bronze ? Silver ? Gold) to deliver reliable, high-quality datasets. Ingest data from multiple sources including ChargeBee, legacy operational files, SharePoint, SFTP, SQL, REST and GraphQL APIs using Azure Data Factory and metadata-driven patterns. Apply data quality and validation rules using Lakeflow Declarative Pipelines expectations. Curated Layers & Data Modelling Develop clean and conforming Silver & Gold layers aligned to enterprise subject areas. Contribute to dimensional modelling (star schemas), harmonisation logic, SCDs and business marts powering Power BI datasets. Apply governance, lineage and permissioning through Unity Catalog. Orchestration & Observability Use Lakeflow Workflows and ADF to orchestrate and optimise ingestion, transformation and scheduled jobs. Help implement monitoring, alerting, SLAs/SLIs and runbooks to support production reliability. Assist in performance tuning and cost optimisation. DevOps & Platform Engineering Contribute to CI/CD pipelines in Azure DevOps to automate deployment of notebooks, Lakeflow Declarative Pipelines, SQL models and ADF assets. Support secure deployment patterns using private endpoints, managed identities and Key Vault. Participate in code reviews and help improve engineering practices. Collaboration & Delivery Work with BI and Analytics teams to deliver curated datasets that power dashboards across the business. Contribute to architectural discussions and the ongoing data platform roadmap. Tech You'll Use Databricks: Lakeflow Declarative Pipelines, Lakeflow Workflows, Unity Catalog, Delta Lake Azure: ADLS Gen2, Data Factory, Event Hubs (optional), Key Vault, private endpoints Languages: PySpark, Spark SQL, Python, Git DevOps: Azure DevOps Repos & Pipelines, CI/CD Analytics: Power BI, Fabric What We're Looking For Experience Commercial and proven Lead Data Engineering experience. Hands-on experience delivering solutions on Azure + Databricks . Strong PySpark and Spark SQL skills within distributed compute environments. Experience working in a Lakehouse/Medallion architecture with Delta Lake. Understanding of dimensional modelling (Kimball), including SCD Type 1/2. Exposure to operational concepts such as monitoring, retries, idempotency and backfills. Mindset Good energy and enthusiasm Keen to grow within a modern Azure Data Platform environment. Comfortable with Git, CI/CD and modern engineering workflows. Able to communicate technical concepts clearly to non-technical stakeholders. Quality-driven, collaborative and proactive. Why Join? Opportunity to shape and build a modern enterprise Lakehouse platform. Hands-on work with Azure, Databricks and leading-edge engineering practices. Real progression opportunities within a growing data function. Direct impact across multiple business domains.
17/02/2026
Full time
Lead Data Engineer (Azure / Databricks) NO VISA REQUIREMENTS MUST BE BASED NEAR GLASGOW TO WORK 3 DAYS ONSITE My FMCG client is undergoing a major transformation of their entire data landscape-migrating from legacy systems and manual reporting into a modern Azure + Databricks Lakehouse. They are building a secure, automated, enterprise-grade platform powered by Lakeflow Declarative Pipelines, Unity Catalog and Azure Data Factory. They are looking for a Lead Data Engineer to help deliver high-quality pipelines and curated datasets used across Finance, Operations, Sales, Customer Care and Logistics. What You'll Do Lakehouse Engineering (Azure + Databricks) Build and maintain scalable ELT pipelines using Lakeflow Declarative Pipelines, PySpark and Spark SQL. Work within a Medallion architecture (Bronze ? Silver ? Gold) to deliver reliable, high-quality datasets. Ingest data from multiple sources including ChargeBee, legacy operational files, SharePoint, SFTP, SQL, REST and GraphQL APIs using Azure Data Factory and metadata-driven patterns. Apply data quality and validation rules using Lakeflow Declarative Pipelines expectations. Curated Layers & Data Modelling Develop clean and conforming Silver & Gold layers aligned to enterprise subject areas. Contribute to dimensional modelling (star schemas), harmonisation logic, SCDs and business marts powering Power BI datasets. Apply governance, lineage and permissioning through Unity Catalog. Orchestration & Observability Use Lakeflow Workflows and ADF to orchestrate and optimise ingestion, transformation and scheduled jobs. Help implement monitoring, alerting, SLAs/SLIs and runbooks to support production reliability. Assist in performance tuning and cost optimisation. DevOps & Platform Engineering Contribute to CI/CD pipelines in Azure DevOps to automate deployment of notebooks, Lakeflow Declarative Pipelines, SQL models and ADF assets. Support secure deployment patterns using private endpoints, managed identities and Key Vault. Participate in code reviews and help improve engineering practices. Collaboration & Delivery Work with BI and Analytics teams to deliver curated datasets that power dashboards across the business. Contribute to architectural discussions and the ongoing data platform roadmap. Tech You'll Use Databricks: Lakeflow Declarative Pipelines, Lakeflow Workflows, Unity Catalog, Delta Lake Azure: ADLS Gen2, Data Factory, Event Hubs (optional), Key Vault, private endpoints Languages: PySpark, Spark SQL, Python, Git DevOps: Azure DevOps Repos & Pipelines, CI/CD Analytics: Power BI, Fabric What We're Looking For Experience Commercial and proven Lead Data Engineering experience. Hands-on experience delivering solutions on Azure + Databricks . Strong PySpark and Spark SQL skills within distributed compute environments. Experience working in a Lakehouse/Medallion architecture with Delta Lake. Understanding of dimensional modelling (Kimball), including SCD Type 1/2. Exposure to operational concepts such as monitoring, retries, idempotency and backfills. Mindset Good energy and enthusiasm Keen to grow within a modern Azure Data Platform environment. Comfortable with Git, CI/CD and modern engineering workflows. Able to communicate technical concepts clearly to non-technical stakeholders. Quality-driven, collaborative and proactive. Why Join? Opportunity to shape and build a modern enterprise Lakehouse platform. Hands-on work with Azure, Databricks and leading-edge engineering practices. Real progression opportunities within a growing data function. Direct impact across multiple business domains.
Technical Product Manager Edinburgh (Hybrid) Full-time (flexible) Our client is a fast-growing, innovative software company operating at the forefront of the space and satellite software sector . As they enter an exciting phase of growth, they are seeking an experienced Technical Product Manager to own and deliver technically complex products that underpin their commercial software platforms. This is a hands-on, deeply technical product role , well suited to someone who has transitioned from an engineering background into product management and enjoys working close to the technology. The role You will take ownership of a portfolio of software tooling and developer kits (SDKs) used both internally and externally. Working closely with Product, Engineering and Services teams, you will translate strategy and customer needs into clear technical requirements, balancing near-term delivery with long-term product evolution. You'll play a key role in enabling engineering velocity, managing technical trade-offs, and building scalable, secure software foundations. Key responsibilities Own technical product areas from discovery through to delivery Translate customer and business needs into robust technical requirements and user stories Shape product roadmaps, prioritise backlogs, and manage architectural dependencies Act as the bridge between engineering, commercial teams, and customers Support go-to-market activity including positioning, competitive analysis, and customer engagement Track product performance against key technical and commercial KPIs Essential experience Proven experience as a Technical Product Manager or in a highly technical product role Strong background in software products within complex or regulated domains First-hand experience of software engineering and the SDLC Strong understanding of developer tooling, SDKs, and build/build-chain tools Ability to read and understand code (C essential; Java and Python desirable) Familiarity with Agile delivery, CI/CD, APIs, and modern software architectures Comfortable working with structured data (JSON, XML, YAML) and Git Why apply? Opportunity to work on mission-critical, highly technical software products Hybrid working with flexibility and strong work-life balance High levels of autonomy and genuine product ownership Excellent benefits package and long-term career development Inclusive, collaborative culture with a strong engineering focus
10/02/2026
Full time
Technical Product Manager Edinburgh (Hybrid) Full-time (flexible) Our client is a fast-growing, innovative software company operating at the forefront of the space and satellite software sector . As they enter an exciting phase of growth, they are seeking an experienced Technical Product Manager to own and deliver technically complex products that underpin their commercial software platforms. This is a hands-on, deeply technical product role , well suited to someone who has transitioned from an engineering background into product management and enjoys working close to the technology. The role You will take ownership of a portfolio of software tooling and developer kits (SDKs) used both internally and externally. Working closely with Product, Engineering and Services teams, you will translate strategy and customer needs into clear technical requirements, balancing near-term delivery with long-term product evolution. You'll play a key role in enabling engineering velocity, managing technical trade-offs, and building scalable, secure software foundations. Key responsibilities Own technical product areas from discovery through to delivery Translate customer and business needs into robust technical requirements and user stories Shape product roadmaps, prioritise backlogs, and manage architectural dependencies Act as the bridge between engineering, commercial teams, and customers Support go-to-market activity including positioning, competitive analysis, and customer engagement Track product performance against key technical and commercial KPIs Essential experience Proven experience as a Technical Product Manager or in a highly technical product role Strong background in software products within complex or regulated domains First-hand experience of software engineering and the SDLC Strong understanding of developer tooling, SDKs, and build/build-chain tools Ability to read and understand code (C essential; Java and Python desirable) Familiarity with Agile delivery, CI/CD, APIs, and modern software architectures Comfortable working with structured data (JSON, XML, YAML) and Git Why apply? Opportunity to work on mission-critical, highly technical software products Hybrid working with flexibility and strong work-life balance High levels of autonomy and genuine product ownership Excellent benefits package and long-term career development Inclusive, collaborative culture with a strong engineering focus
? Hybrid - Edinburgh (flexible working) Salary - up to £40,000 Role - Software Engineer (PHP/Javascript) Head Resourcing have partnered with a fantastic Edinburgh based business who are looking to grow their existing development team with the appointment of a Software Engineer. This business is a leading force in their field and have been continually growing year on year since their inception in 2000, becoming a leading provider of cloud-based logistics software. As a Software Engineer Level, you'll be working closely with other developers to design and deliver high-quality software features. You'll take ownership of well-de?ned tasks, collaborate with the wider team, and steadily build your knowledge and con?dence. This role would suit someone with 1-2 years professional experience within software development, working on projects using the core tech stack of: PHP, JavaScript, SQL and Git. What you'll be doing day-to-day: Delivering clean, efficient, and well-documented code Taking responsibility for smaller engineering challenges from start to ?nish Collaborating with senior engineers to plan, test, and roll out new features Troubleshooting and ?xing bugs in a structured and supportive environment Participating in code reviews and learning best practices from experienced team members Applying secure coding practices to protect our platform and data Contributing to documentation to support knowledge sharing across the team Required skills: Experience with PHP, JavaScript, SQL and Git Familiarity with common tools and practices like version control, testing, and debugging A good understanding of software engineering fundamentals If this sounds like a role that you may be suitable for you, then please reach out to Scott Thomson at Head Resourcing is committed to being an inclusive business where diversity is valued and celebrated. Diversity to us, includes but is not limited to educational background, socio-economic background, neurodiversity, age, marriage and civil partnership status, veteran status, gender, gender identity, gender reassignment, sexual orientation, disability, religion or belief, race, and ethnicity. As such we welcome enquiries and applications from everyone. We will be happy discuss with you any workplace adjustments you need in order to be at your best during the recruitment process
06/10/2025
Full time
? Hybrid - Edinburgh (flexible working) Salary - up to £40,000 Role - Software Engineer (PHP/Javascript) Head Resourcing have partnered with a fantastic Edinburgh based business who are looking to grow their existing development team with the appointment of a Software Engineer. This business is a leading force in their field and have been continually growing year on year since their inception in 2000, becoming a leading provider of cloud-based logistics software. As a Software Engineer Level, you'll be working closely with other developers to design and deliver high-quality software features. You'll take ownership of well-de?ned tasks, collaborate with the wider team, and steadily build your knowledge and con?dence. This role would suit someone with 1-2 years professional experience within software development, working on projects using the core tech stack of: PHP, JavaScript, SQL and Git. What you'll be doing day-to-day: Delivering clean, efficient, and well-documented code Taking responsibility for smaller engineering challenges from start to ?nish Collaborating with senior engineers to plan, test, and roll out new features Troubleshooting and ?xing bugs in a structured and supportive environment Participating in code reviews and learning best practices from experienced team members Applying secure coding practices to protect our platform and data Contributing to documentation to support knowledge sharing across the team Required skills: Experience with PHP, JavaScript, SQL and Git Familiarity with common tools and practices like version control, testing, and debugging A good understanding of software engineering fundamentals If this sounds like a role that you may be suitable for you, then please reach out to Scott Thomson at Head Resourcing is committed to being an inclusive business where diversity is valued and celebrated. Diversity to us, includes but is not limited to educational background, socio-economic background, neurodiversity, age, marriage and civil partnership status, veteran status, gender, gender identity, gender reassignment, sexual orientation, disability, religion or belief, race, and ethnicity. As such we welcome enquiries and applications from everyone. We will be happy discuss with you any workplace adjustments you need in order to be at your best during the recruitment process
Solutions Architect - Digital Identity (Microsoft Entra) Scotland Permanent Hybrid / Client-site/ Remote We're seeking an experienced Solutions Architect (Entra product suite) to join our client, a leading professional services organisation specialising in Digital Identity . This is an exciting opportunity to work at the forefront of Microsoft Entra solutions, helping enterprise clients design, deliver, and optimise secure identity and access management strategies. Key Responsibilities Act as a trusted advisor to clients, shaping solutions around Microsoft Entra ID, Entra Permissions Management, and Entra Verified ID . Lead the architecture and delivery of digital identity solutions across complex enterprise environments. Support presales engagements, including scoping, solution design, and client presentations. Translate business requirements into technical designs aligned with best practice and compliance standards. Provide thought leadership in IAM and guide clients through adoption, migration, and transformation programmes. About You Proven experience as a Solutions Architect within consultancy or professional services. Strong background in Identity and Access Management (IAM) with a focus on Microsoft Entra (Azure AD, Conditional Access, MFA, Identity Governance, etc.). Demonstrated presales experience - able to engage with senior stakeholders, run workshops, and contribute to bids/proposals. Broad technical knowledge of Microsoft cloud technologies (Azure, M365) and security standards (Zero Trust, SSO, federation protocols). Excellent communication and stakeholder management skills, with the ability to simplify complex technical concepts. Why Join? Opportunity to deliver high-impact digital identity transformation projects across multiple industries. Work with one of the most in-demand product suites in the IAM space - Microsoft Entra . A collaborative consultancy environment with career progression, training, and certifications supported. Competitive salary and benefits package, with hybrid working and projects across Scotland and the wider UK. Interested? Apply now to join a growing team of identity specialists and play a key role in shaping the future of secure digital transformation.
03/10/2025
Full time
Solutions Architect - Digital Identity (Microsoft Entra) Scotland Permanent Hybrid / Client-site/ Remote We're seeking an experienced Solutions Architect (Entra product suite) to join our client, a leading professional services organisation specialising in Digital Identity . This is an exciting opportunity to work at the forefront of Microsoft Entra solutions, helping enterprise clients design, deliver, and optimise secure identity and access management strategies. Key Responsibilities Act as a trusted advisor to clients, shaping solutions around Microsoft Entra ID, Entra Permissions Management, and Entra Verified ID . Lead the architecture and delivery of digital identity solutions across complex enterprise environments. Support presales engagements, including scoping, solution design, and client presentations. Translate business requirements into technical designs aligned with best practice and compliance standards. Provide thought leadership in IAM and guide clients through adoption, migration, and transformation programmes. About You Proven experience as a Solutions Architect within consultancy or professional services. Strong background in Identity and Access Management (IAM) with a focus on Microsoft Entra (Azure AD, Conditional Access, MFA, Identity Governance, etc.). Demonstrated presales experience - able to engage with senior stakeholders, run workshops, and contribute to bids/proposals. Broad technical knowledge of Microsoft cloud technologies (Azure, M365) and security standards (Zero Trust, SSO, federation protocols). Excellent communication and stakeholder management skills, with the ability to simplify complex technical concepts. Why Join? Opportunity to deliver high-impact digital identity transformation projects across multiple industries. Work with one of the most in-demand product suites in the IAM space - Microsoft Entra . A collaborative consultancy environment with career progression, training, and certifications supported. Competitive salary and benefits package, with hybrid working and projects across Scotland and the wider UK. Interested? Apply now to join a growing team of identity specialists and play a key role in shaping the future of secure digital transformation.
Project Manager 18-month Fixed Term Contract Head Resourcing are pleased to be working with a financial services company as they look to recruit a talented Project Manager. Our client provides a range of outsourced investment services to private banks, advisory businesses, and wealth managers and have offices in both Edinburgh and Glasgow. The successful applicant will form part of the change team supporting and facilitating the process of business change within the organisation and wider client base. The change teams focus is to encourage transparency and communication, facilitating collaboration and innovation. This involves working closely with both IT and operations to implement best practice. In this role you would be working on a mixture of Infrastructure, Software, and Regulatory change projects. However, experience in all three is not required as they are happy for the right person to learn on the job. There will also be the chance to influence ways of working and set processes for Project Management. Required Skills: Demonstrable project management experience Experience with either software or infrastructure change projects JIRA or similar project management software tools Stakeholder management Project governance / project meetings Excellent organisational and time management skills Proven communication skills both verbally and written If this role sounds of interest, please apply or send your CV to (url removed) to find out more.
02/10/2025
Full time
Project Manager 18-month Fixed Term Contract Head Resourcing are pleased to be working with a financial services company as they look to recruit a talented Project Manager. Our client provides a range of outsourced investment services to private banks, advisory businesses, and wealth managers and have offices in both Edinburgh and Glasgow. The successful applicant will form part of the change team supporting and facilitating the process of business change within the organisation and wider client base. The change teams focus is to encourage transparency and communication, facilitating collaboration and innovation. This involves working closely with both IT and operations to implement best practice. In this role you would be working on a mixture of Infrastructure, Software, and Regulatory change projects. However, experience in all three is not required as they are happy for the right person to learn on the job. There will also be the chance to influence ways of working and set processes for Project Management. Required Skills: Demonstrable project management experience Experience with either software or infrastructure change projects JIRA or similar project management software tools Stakeholder management Project governance / project meetings Excellent organisational and time management skills Proven communication skills both verbally and written If this role sounds of interest, please apply or send your CV to (url removed) to find out more.
Glasgow Salary - 50,000 - 52,000 Role - Business Analyst Head Resourcing have partnered with a successful family-owned Glasgow business with an international presence to support their search for a Business Analyst to join their growing IT department. Technology is at the heart of this entrepreneurial business who operate in the tech for good space and have a massive impact on the local and wider community. The successful candidate will get the opportunity to work closely with software developers building cloud platforms, mobile and desktop applications. This role would suit an agile and product focussed Business Analyst that enjoys building internal relationships. You will be naturally curious and inquisitive, with strong communication skills and a passion for business analysis. What we are looking for: Experienced Business Analyst within a technology or product environment. Demonstrated experience in collaborating with UX teams and converting wireframes, mock-ups, and other design artifacts into detailed user stories. Strong analytical and problem-solving skills with the ability to understand complex business processes. Excellent communication skills, both written and verbal, to interact effectively with technical teams, stakeholders, and end users. This company are based just on the outskirts of central Glasgow and operate a five day onsite working pattern.
02/10/2025
Full time
Glasgow Salary - 50,000 - 52,000 Role - Business Analyst Head Resourcing have partnered with a successful family-owned Glasgow business with an international presence to support their search for a Business Analyst to join their growing IT department. Technology is at the heart of this entrepreneurial business who operate in the tech for good space and have a massive impact on the local and wider community. The successful candidate will get the opportunity to work closely with software developers building cloud platforms, mobile and desktop applications. This role would suit an agile and product focussed Business Analyst that enjoys building internal relationships. You will be naturally curious and inquisitive, with strong communication skills and a passion for business analysis. What we are looking for: Experienced Business Analyst within a technology or product environment. Demonstrated experience in collaborating with UX teams and converting wireframes, mock-ups, and other design artifacts into detailed user stories. Strong analytical and problem-solving skills with the ability to understand complex business processes. Excellent communication skills, both written and verbal, to interact effectively with technical teams, stakeholders, and end users. This company are based just on the outskirts of central Glasgow and operate a five day onsite working pattern.
Head Resourcing is delighted to be partnering with one of the UK's leading retail banks to recruit an experienced Senior DevOps Engineer for their Leeds-based team. The Opportunity This is a fantastic chance to join a forward-thinking digital engineering team where you'll focus on improving and maintaining the tools and processes that support continuous integration, automated testing, and software delivery pipelines . The role is highly collaborative and hands-on, with a strong emphasis on automation, resilience, and enabling faster, more reliable software releases. As well as technical delivery, you'll play an important part in championing DevOps culture -helping teams adopt agile practices, embedding continuous improvement, and sharing expertise across the organisation. Key Responsibilities Design, develop, and enhance CI/CD pipelines and release frameworks. Provide operational support and optimisation for applications running in cloud environments (public and private). Build and manage solutions with containerisation and orchestration (Docker, Kubernetes, service mesh). Drive automation and scalability through infrastructure as code (Terraform, CloudFormation). Contribute across the full software lifecycle-from planning through to production. Mentor colleagues and act as a point of leadership in modern engineering practices. Work closely with cross-functional teams to solve complex technical challenges. What We're Looking For Strong background in cloud platforms such as GCP, Azure, AWS, or OCP. Hands-on experience with DevOps toolchains (Jenkins, Nexus, SonarQube, Git, Maven). Solid programming ability-ideally in Java or JavaScript , though Python, Golang, or Rust are also valuable. Experience with containers and orchestration frameworks . Demonstrated ability to mentor or lead within technical teams . A collaborative approach, with an interest in driving cultural and process improvements. Salary : Depending on experience Pension Discretionary Bonus This role is Hybrid 2 days per week onsite in Leeds. If this sounds like you we would love to hear from you.
01/10/2025
Full time
Head Resourcing is delighted to be partnering with one of the UK's leading retail banks to recruit an experienced Senior DevOps Engineer for their Leeds-based team. The Opportunity This is a fantastic chance to join a forward-thinking digital engineering team where you'll focus on improving and maintaining the tools and processes that support continuous integration, automated testing, and software delivery pipelines . The role is highly collaborative and hands-on, with a strong emphasis on automation, resilience, and enabling faster, more reliable software releases. As well as technical delivery, you'll play an important part in championing DevOps culture -helping teams adopt agile practices, embedding continuous improvement, and sharing expertise across the organisation. Key Responsibilities Design, develop, and enhance CI/CD pipelines and release frameworks. Provide operational support and optimisation for applications running in cloud environments (public and private). Build and manage solutions with containerisation and orchestration (Docker, Kubernetes, service mesh). Drive automation and scalability through infrastructure as code (Terraform, CloudFormation). Contribute across the full software lifecycle-from planning through to production. Mentor colleagues and act as a point of leadership in modern engineering practices. Work closely with cross-functional teams to solve complex technical challenges. What We're Looking For Strong background in cloud platforms such as GCP, Azure, AWS, or OCP. Hands-on experience with DevOps toolchains (Jenkins, Nexus, SonarQube, Git, Maven). Solid programming ability-ideally in Java or JavaScript , though Python, Golang, or Rust are also valuable. Experience with containers and orchestration frameworks . Demonstrated ability to mentor or lead within technical teams . A collaborative approach, with an interest in driving cultural and process improvements. Salary : Depending on experience Pension Discretionary Bonus This role is Hybrid 2 days per week onsite in Leeds. If this sounds like you we would love to hear from you.
Glasgow Salary - £50,000 - £52,000 Role - Business Analyst Head Resourcing have partnered with a successful family-owned Glasgow business with an international presence to support their search for a Business Analyst to join their growing IT department. Technology is at the heart of this entrepreneurial business who operate in the tech for good space and have a massive impact on the local and wider community. The successful candidate will get the opportunity to work closely with software developers building cloud platforms, mobile and desktop applications. This role would suit an agile and product focussed Business Analyst that enjoys building internal relationships. You will be naturally curious and inquisitive, with strong communication skills and a passion for business analysis. What we are looking for: Experienced Business Analyst within a technology or product environment. Demonstrated experience in collaborating with UX teams and converting wireframes, mock-ups, and other design artifacts into detailed user stories. Strong analytical and problem-solving skills with the ability to understand complex business processes. Excellent communication skills, both written and verbal, to interact effectively with technical teams, stakeholders, and end users. This company are based just on the outskirts of central Glasgow and operate a five day onsite working pattern.
01/10/2025
Full time
Glasgow Salary - £50,000 - £52,000 Role - Business Analyst Head Resourcing have partnered with a successful family-owned Glasgow business with an international presence to support their search for a Business Analyst to join their growing IT department. Technology is at the heart of this entrepreneurial business who operate in the tech for good space and have a massive impact on the local and wider community. The successful candidate will get the opportunity to work closely with software developers building cloud platforms, mobile and desktop applications. This role would suit an agile and product focussed Business Analyst that enjoys building internal relationships. You will be naturally curious and inquisitive, with strong communication skills and a passion for business analysis. What we are looking for: Experienced Business Analyst within a technology or product environment. Demonstrated experience in collaborating with UX teams and converting wireframes, mock-ups, and other design artifacts into detailed user stories. Strong analytical and problem-solving skills with the ability to understand complex business processes. Excellent communication skills, both written and verbal, to interact effectively with technical teams, stakeholders, and end users. This company are based just on the outskirts of central Glasgow and operate a five day onsite working pattern.
Customer Experience Manager - Satellite Software Edinburgh (Hybrid) Sector: Space Tech Full-time or Flexible Salary: Competitive + Benefits I'm working with an exciting and fast-growing Edinburgh-based space tech company who are looking to appoint a Customer Experience Manager to join their Customer Delivery & Operations team. This is a fantastic opportunity to play a key role in shaping how customers interact with cutting-edge satellite software products used by satellite operators, manufacturers, and partners around the world. This hire will be responsible for owning the full customer journey - from pre-sales support through onboarding, ongoing relationship management, technical support, and commercial growth. The role demands a unique mix of customer-centric thinking, technical understanding, and commercial drive. Key Responsibilities: Act as the main post-sales contact for customers, ensuring smooth onboarding and continued success Build strong, long-term relationships with key stakeholders across customer organisations Identify upsell, cross-sell, and renewal opportunities in partnership with sales and product teams Lead and develop the technical support function and support the delivery of customer training Collaborate cross-functionally with product, engineering, and commercial teams to ensure customer satisfaction Monitor key metrics such as retention, churn risk, and commercial expansion What They're Looking For: Previous experience in customer account management Strong understanding of satellite operations, ground segment software, or mission planning Commercial awareness and a track record of identifying growth opportunities within existing accounts Excellent communication skills, with the ability to work with technical and non-technical stakeholders Strong organisational and project management capabilities Team leadership and development experience Desirable: Background in the satellite, aerospace, or telecommunications sector Experience with SaaS platforms and cloud-based deployments Proficiency in CRM systems such as Salesforce or HubSpot Familiarity with APIs, data tools, or scripting languages like Python is a plus Location: Ideally based in Edinburgh on a hybrid basis, allowing for regular collaboration with internal teams. The company is open to some flexibility around working hours or part-time arrangements. This is a brilliant opportunity for someone who wants to be part of a purpose-led, technically ambitious organisation operating at the forefront of the satellite software space. ? If you'd like to learn more or have a confidential chat about the role, please get in touch.
01/09/2025
Full time
Customer Experience Manager - Satellite Software Edinburgh (Hybrid) Sector: Space Tech Full-time or Flexible Salary: Competitive + Benefits I'm working with an exciting and fast-growing Edinburgh-based space tech company who are looking to appoint a Customer Experience Manager to join their Customer Delivery & Operations team. This is a fantastic opportunity to play a key role in shaping how customers interact with cutting-edge satellite software products used by satellite operators, manufacturers, and partners around the world. This hire will be responsible for owning the full customer journey - from pre-sales support through onboarding, ongoing relationship management, technical support, and commercial growth. The role demands a unique mix of customer-centric thinking, technical understanding, and commercial drive. Key Responsibilities: Act as the main post-sales contact for customers, ensuring smooth onboarding and continued success Build strong, long-term relationships with key stakeholders across customer organisations Identify upsell, cross-sell, and renewal opportunities in partnership with sales and product teams Lead and develop the technical support function and support the delivery of customer training Collaborate cross-functionally with product, engineering, and commercial teams to ensure customer satisfaction Monitor key metrics such as retention, churn risk, and commercial expansion What They're Looking For: Previous experience in customer account management Strong understanding of satellite operations, ground segment software, or mission planning Commercial awareness and a track record of identifying growth opportunities within existing accounts Excellent communication skills, with the ability to work with technical and non-technical stakeholders Strong organisational and project management capabilities Team leadership and development experience Desirable: Background in the satellite, aerospace, or telecommunications sector Experience with SaaS platforms and cloud-based deployments Proficiency in CRM systems such as Salesforce or HubSpot Familiarity with APIs, data tools, or scripting languages like Python is a plus Location: Ideally based in Edinburgh on a hybrid basis, allowing for regular collaboration with internal teams. The company is open to some flexibility around working hours or part-time arrangements. This is a brilliant opportunity for someone who wants to be part of a purpose-led, technically ambitious organisation operating at the forefront of the satellite software space. ? If you'd like to learn more or have a confidential chat about the role, please get in touch.
Head Resourcing are working with an offshore survival products company who are on the lookout for experienced Software Engineers to join the team. My client who are developing a remotely operated Search and Rescue (SAR) Service for the Offshore Renewable Industry has specialist expertise in SAR operations, technology integration and automation systems Due to continued growth, they are looking for m...... click apply for full job details
09/09/2021
Full time
Head Resourcing are working with an offshore survival products company who are on the lookout for experienced Software Engineers to join the team. My client who are developing a remotely operated Search and Rescue (SAR) Service for the Offshore Renewable Industry has specialist expertise in SAR operations, technology integration and automation systems Due to continued growth, they are looking for m...... click apply for full job details
