IT Network Engineer - 2nd & 3rd Line Support - Permanent c£36k - £38k + Benefits Package. South West London - Full-Time Onsite - Monday to Friday - during Term Periods - Flexibility to work from home during holiday periods. Education Sector experience desirable. Must be eligible to work in the UK. Approximately 60% Networking / 40% End-User Computing & IT Infrastructure Support. Seeking to secure a hands-on IT Network Engineer to take responsibility for the configuration, administration, maintenance & troubleshooting of Network & core IT Infrastructure across 4 School Sites - all within approximately 5-10 minutes' walking distance. The role will focus predominantly on networking (60%), including Switching, Wireless Connectivity, Firewalls & Network Security, alongside providing 2nd & 3rd Line IT Support across Microsoft 365, Intune, Endpoint Management, Windows Server & End User Computing Infrastructure (40%). Technical Skills Required: 2nd & 3rd Line IT Support: Troubleshooting complex Networking, Infrastructure, hardware & software issues through to root-cause resolution. Network Infrastructure: Hands-on configuration, administration & troubleshooting of network switches, routers, wireless access points & controllers, including Cisco & Netgear networking technologies. Networking: Strong knowledge of VLANs, inter-VLAN routing, TCP/IP, IP addressing, Subnetting, DNS & DHCP. Wireless Networking: Configuration & troubleshooting of Wireless Networks, including access points, coverage, channel planning & authentication. Network Security: Smoothwall firewalls, firewall rules, NAT, VPNs, web/content filtering, network segmentation and security policies. Microsoft 365: Strong administration experience across Microsoft 365, Entra ID, Active Directory, Exchange Online, SharePoint & MS Teams. Microsoft Intune / Endpoint Management: Hands-on experience with Intune, device enrolment, Autopilot, configuration profiles, application deployment & compliance policies. Windows Server: Active Directory, Group Policy, file & print services, virtualisation, backup & recovery. Multi-Site Infrastructure: Supporting Network connectivity and IT Infrastructure across 4 locations, including liaison with ISPs and external suppliers. Audio/Visual Equipment: Smart Boards, projectors, interactive displays & classroom technology. Additional IT Support: VoIP telephony, printers, CCTV, access control and school IT systems. Excellent communication skills, strong problem-solving ability and a proactive approach. Desirable Experience : Previous IT / Network Engineering experience within the Education Sector, ideally supporting schools. macOS, Apple devices, iPads & Apple Device Management - Jamf & Apple School Manager. Networking certifications such as CCNA, CompTIA Network+ or Security+. Experience with School Management Systems such as iSAMS, SIMS or Arbor. Experience with virtualisation technologies including VMware or Hyper-V. Working Hours: Full-Time Onsite - Monday to Friday, 8.00am - 4.30pm (TBC) - Term Periods. Some flexibility may be required for Network upgrades & Infrastructure projects outside normal school hours or during school holidays. Benefits Package: 27 days annual leave + Bank Holidays / Salary Sacrifice Pension / Free Lunches During Term Time / Training & Professional Development / Support Towards Technical Certifications / Cycle to Work Scheme.T6/MN/(phone number removed).
12/10/2026
Full time
IT Network Engineer - 2nd & 3rd Line Support - Permanent c£36k - £38k + Benefits Package. South West London - Full-Time Onsite - Monday to Friday - during Term Periods - Flexibility to work from home during holiday periods. Education Sector experience desirable. Must be eligible to work in the UK. Approximately 60% Networking / 40% End-User Computing & IT Infrastructure Support. Seeking to secure a hands-on IT Network Engineer to take responsibility for the configuration, administration, maintenance & troubleshooting of Network & core IT Infrastructure across 4 School Sites - all within approximately 5-10 minutes' walking distance. The role will focus predominantly on networking (60%), including Switching, Wireless Connectivity, Firewalls & Network Security, alongside providing 2nd & 3rd Line IT Support across Microsoft 365, Intune, Endpoint Management, Windows Server & End User Computing Infrastructure (40%). Technical Skills Required: 2nd & 3rd Line IT Support: Troubleshooting complex Networking, Infrastructure, hardware & software issues through to root-cause resolution. Network Infrastructure: Hands-on configuration, administration & troubleshooting of network switches, routers, wireless access points & controllers, including Cisco & Netgear networking technologies. Networking: Strong knowledge of VLANs, inter-VLAN routing, TCP/IP, IP addressing, Subnetting, DNS & DHCP. Wireless Networking: Configuration & troubleshooting of Wireless Networks, including access points, coverage, channel planning & authentication. Network Security: Smoothwall firewalls, firewall rules, NAT, VPNs, web/content filtering, network segmentation and security policies. Microsoft 365: Strong administration experience across Microsoft 365, Entra ID, Active Directory, Exchange Online, SharePoint & MS Teams. Microsoft Intune / Endpoint Management: Hands-on experience with Intune, device enrolment, Autopilot, configuration profiles, application deployment & compliance policies. Windows Server: Active Directory, Group Policy, file & print services, virtualisation, backup & recovery. Multi-Site Infrastructure: Supporting Network connectivity and IT Infrastructure across 4 locations, including liaison with ISPs and external suppliers. Audio/Visual Equipment: Smart Boards, projectors, interactive displays & classroom technology. Additional IT Support: VoIP telephony, printers, CCTV, access control and school IT systems. Excellent communication skills, strong problem-solving ability and a proactive approach. Desirable Experience : Previous IT / Network Engineering experience within the Education Sector, ideally supporting schools. macOS, Apple devices, iPads & Apple Device Management - Jamf & Apple School Manager. Networking certifications such as CCNA, CompTIA Network+ or Security+. Experience with School Management Systems such as iSAMS, SIMS or Arbor. Experience with virtualisation technologies including VMware or Hyper-V. Working Hours: Full-Time Onsite - Monday to Friday, 8.00am - 4.30pm (TBC) - Term Periods. Some flexibility may be required for Network upgrades & Infrastructure projects outside normal school hours or during school holidays. Benefits Package: 27 days annual leave + Bank Holidays / Salary Sacrifice Pension / Free Lunches During Term Time / Training & Professional Development / Support Towards Technical Certifications / Cycle to Work Scheme.T6/MN/(phone number removed).
IT Support Engineer - 2nd Line Support - £36k + Benefits Package. Location: Onsite Monday to Friday during term time - role is shared between 2 Schools - will be onsite x4 Days in Clapham, London & x1 Day in Belgravia, London. Onsite - Monday to Friday during Term Time / School Holiday Periods - reduced working hours & flexibility to work from home. Education Sector experience preferred. Must be Eligible to work in the UK. Seeking to secure a 1st & 2nd Line IT Support Engineer to support up to 800 members of staff. The role will work alongside a hands-on IT Manager. An external MSP will manage 3rd Line Networking Tickets. Technical Skills Required: 1st & 2nd Line IT Support Engineer - 3 to 4 years' experience. Microsoft 365 Admin, SharePoint & MS Teams. MDM - Intune or similar. Google Workspace - desirable experience. Windows Server - knowledge of AD, DNS, DHCP. Basic Networking - Troubleshooting - Wireless Access Points, LAN/WAN, TCP/IP, DNS, VLAN, VPN. Support of End User Devices - Windows, Laptop, Desktop, iPads & Tablets. Hardware & Software support - Installation, configuration & deployment. Media Audio/Visual devices - Smart Boards, Projectors & Interactive Displays etc. Security - Firewall, AV, Web Filters & Security Policies. VOIP Comms or Telephony support. Excellent communication skills. Good organizational skills & a proactive approach. Working Hours: Onsite Role - Term Time Hours - 8.00am - 5.00pm - some flexibility on start time. During School Holiday Periods - 8:30am - 4:00pm - flexibility to work from home. Benefits Package: 25 days holiday + 8 Bank Holidays / Free Lunches / Free Car Parking / Pension / Training & Career Progression Opportunities / Yearly Salary Review.T6/MN/(phone number removed).
07/10/2026
Full time
IT Support Engineer - 2nd Line Support - £36k + Benefits Package. Location: Onsite Monday to Friday during term time - role is shared between 2 Schools - will be onsite x4 Days in Clapham, London & x1 Day in Belgravia, London. Onsite - Monday to Friday during Term Time / School Holiday Periods - reduced working hours & flexibility to work from home. Education Sector experience preferred. Must be Eligible to work in the UK. Seeking to secure a 1st & 2nd Line IT Support Engineer to support up to 800 members of staff. The role will work alongside a hands-on IT Manager. An external MSP will manage 3rd Line Networking Tickets. Technical Skills Required: 1st & 2nd Line IT Support Engineer - 3 to 4 years' experience. Microsoft 365 Admin, SharePoint & MS Teams. MDM - Intune or similar. Google Workspace - desirable experience. Windows Server - knowledge of AD, DNS, DHCP. Basic Networking - Troubleshooting - Wireless Access Points, LAN/WAN, TCP/IP, DNS, VLAN, VPN. Support of End User Devices - Windows, Laptop, Desktop, iPads & Tablets. Hardware & Software support - Installation, configuration & deployment. Media Audio/Visual devices - Smart Boards, Projectors & Interactive Displays etc. Security - Firewall, AV, Web Filters & Security Policies. VOIP Comms or Telephony support. Excellent communication skills. Good organizational skills & a proactive approach. Working Hours: Onsite Role - Term Time Hours - 8.00am - 5.00pm - some flexibility on start time. During School Holiday Periods - 8:30am - 4:00pm - flexibility to work from home. Benefits Package: 25 days holiday + 8 Bank Holidays / Free Lunches / Free Car Parking / Pension / Training & Career Progression Opportunities / Yearly Salary Review.T6/MN/(phone number removed).
IT Manager - Permanent c.£55k - £60k + Benefits Package Location: On-site - South-West London - occasional travel to Central London Must be Eligible to work in the UK Leading education organisation is seeking an experienced IT Manager, ideally with experience of consolidating IT Services across multiple sites, standardising Technology Platforms & establishing consistent IT Support & MSP provision. The role combines hands-on IT Management with team leadership, Technology Strategy & Service Improvement across x3 London sites. A key focus will be bringing predominantly Microsoft environments into a Shared IT Operating Model, aligning platforms, consolidating MSP provision and developing consistent service standards. This opportunity would suit an IT Manager with proven management experience who can lead day-to-day operations while overseeing IT Standardisation, Supplier Selection & Service Improvement. ROLE: IT Service Delivery : Lead IT Services, Infrastructure & Support, ensuring reliable delivery to Staff & Pupils - 400 Staff & 2,000 Pupils IT Consolidation & Strategy: Develop the IT Roadmap, standardise platforms & processes, and deliver projects from business case through to implementation. MSP Selection & Management: Lead RFI/RFP exercises, evaluate suppliers and oversee the transition to a shared MSP with clear service standards. Service Delivery: Lead reliable IT Support for staff & pupils, improve escalation processes and help establish a shared service desk. Team Leadership: Manage and develop IT Engineers across locations, setting priorities, workloads and objectives. Technical Ownership: Oversee Networks, Servers, Windows/macOS devices, Microsoft 365, Intune/MDM, Identity Platforms & Classroom AV. Security & Governance: Maintain IT security, data protection and GDPR compliance. Commercial & Stakeholder Management: Manage IT Budgets, Suppliers & Contracts, working closely with Senior Education Leaders. Hands-on Support: Remain actively involved in troubleshooting and technical delivery alongside the IT team and MSP. SKILLS / EXPERIENCE REQUIRED: Proven IT Management experience, including leadership and development of IT staff. Education sector experience is desirable; applicants from other sectors with the required skills, knowledge and experience will also be considered. Strong hands-on Windows Desktop, Windows Server & macOS setup, deployment, support and troubleshooting. Strong Microsoft Intune & MDM experience across Laptops, Desktops & Tablets. Strong knowledge of Microsoft 365 & Entra ID / Active Directory. Network Administration covering switches, wireless access points, routers, TCP/IP, DNS, DHCP and VLANs. Network Security - high level experience - including firewalls, web filtering, VPNs & Security Policies. Managing IT Budgets, MSPs & external Suppliers. Experience supporting classroom AV, projectors & interactive screens. Knowledge of GDPR & IT-related legislation. Strong communication, planning, troubleshooting & stakeholder management skills. Ability to work independently, prioritise competing demands and identify improvements. Willingness to travel between sites and work flexibly across locations. DESIRABLE EXPERIENCE: Consolidating IT Services across multiple sites into a Shared Operating Model. Standardising IT Platforms, Processes, Tools & Documentation. Leading RFI/RFP exercises - MSP evaluation, vendor selection & supplier transitions. Establishing or developing a Shared Service Desk. Education Sector experience, including Management Information Systems, Safeguarding & Parent Communication Systems. Google Workspace. Cyber Security Frameworks - CIS Controls or Cyber Essentials. VoIP & Telephony, Classroom Recording & Learning Management Systems. Ticket Desk Analysis & Workflows. ITIL or Project Management Certification. T6/MN/(phone number removed).
01/10/2026
Full time
IT Manager - Permanent c.£55k - £60k + Benefits Package Location: On-site - South-West London - occasional travel to Central London Must be Eligible to work in the UK Leading education organisation is seeking an experienced IT Manager, ideally with experience of consolidating IT Services across multiple sites, standardising Technology Platforms & establishing consistent IT Support & MSP provision. The role combines hands-on IT Management with team leadership, Technology Strategy & Service Improvement across x3 London sites. A key focus will be bringing predominantly Microsoft environments into a Shared IT Operating Model, aligning platforms, consolidating MSP provision and developing consistent service standards. This opportunity would suit an IT Manager with proven management experience who can lead day-to-day operations while overseeing IT Standardisation, Supplier Selection & Service Improvement. ROLE: IT Service Delivery : Lead IT Services, Infrastructure & Support, ensuring reliable delivery to Staff & Pupils - 400 Staff & 2,000 Pupils IT Consolidation & Strategy: Develop the IT Roadmap, standardise platforms & processes, and deliver projects from business case through to implementation. MSP Selection & Management: Lead RFI/RFP exercises, evaluate suppliers and oversee the transition to a shared MSP with clear service standards. Service Delivery: Lead reliable IT Support for staff & pupils, improve escalation processes and help establish a shared service desk. Team Leadership: Manage and develop IT Engineers across locations, setting priorities, workloads and objectives. Technical Ownership: Oversee Networks, Servers, Windows/macOS devices, Microsoft 365, Intune/MDM, Identity Platforms & Classroom AV. Security & Governance: Maintain IT security, data protection and GDPR compliance. Commercial & Stakeholder Management: Manage IT Budgets, Suppliers & Contracts, working closely with Senior Education Leaders. Hands-on Support: Remain actively involved in troubleshooting and technical delivery alongside the IT team and MSP. SKILLS / EXPERIENCE REQUIRED: Proven IT Management experience, including leadership and development of IT staff. Education sector experience is desirable; applicants from other sectors with the required skills, knowledge and experience will also be considered. Strong hands-on Windows Desktop, Windows Server & macOS setup, deployment, support and troubleshooting. Strong Microsoft Intune & MDM experience across Laptops, Desktops & Tablets. Strong knowledge of Microsoft 365 & Entra ID / Active Directory. Network Administration covering switches, wireless access points, routers, TCP/IP, DNS, DHCP and VLANs. Network Security - high level experience - including firewalls, web filtering, VPNs & Security Policies. Managing IT Budgets, MSPs & external Suppliers. Experience supporting classroom AV, projectors & interactive screens. Knowledge of GDPR & IT-related legislation. Strong communication, planning, troubleshooting & stakeholder management skills. Ability to work independently, prioritise competing demands and identify improvements. Willingness to travel between sites and work flexibly across locations. DESIRABLE EXPERIENCE: Consolidating IT Services across multiple sites into a Shared Operating Model. Standardising IT Platforms, Processes, Tools & Documentation. Leading RFI/RFP exercises - MSP evaluation, vendor selection & supplier transitions. Establishing or developing a Shared Service Desk. Education Sector experience, including Management Information Systems, Safeguarding & Parent Communication Systems. Google Workspace. Cyber Security Frameworks - CIS Controls or Cyber Essentials. VoIP & Telephony, Classroom Recording & Learning Management Systems. Ticket Desk Analysis & Workflows. ITIL or Project Management Certification. T6/MN/(phone number removed).
