IT Business Partner - Direct-to-Consumer (Retail & eCommerce) - Permanent Circa £80,000 + Bonus + Car Allowance + Benefits Hybrid - West London - 3 Days Onsite Must be Eligible to work in the UK - Cannot Provide Sponsorship International FMCG organisation is seeking an experienced IT Business Partner to lead and evolve its Direct-to-Consumer (D2C) Technology landscape across Retail & Digital Channels. This is a highly visible role sitting at the intersection of Business Strategy, Technology & Customer Experience - ensuring systems, processes, and digital capabilities support continued growth and innovation. Role: You will act as the strategic IT Business Partner for Retail & eCommerce operations, aligning technology initiatives with business priorities and driving continuous improvement across the customer journey. Ownership of the D2C Applications landscape across Retail & Digital channels. Leading cross-functional planning and stakeholder engagement. Managing vendors & coordinating with international IT teams. Driving Digital Transformation & Continuous Improvement initiatives. Technology & Functional Landscape: Support and optimise IT Systems across Retail & eCommerce operations including: Retail SAP S4/HANA & POS Retail Store systems. Ecom Magento Ecommerce platform, CRM, email marketing & loyalty platforms. Master Data Management through Retail & Ecom systems & PIM. Local responsibility for D2C Reporting (Analytics) & D2C SaaS solutions such as Shopwork T&A. Key Responsibilities: Strategic Partnership & Demand Leadership. Shape and govern the IT demand pipeline aligned to business strategy. Prioritise initiatives & influence investment planning. Facilitiate governance forums with senior stakeholders. Stakeholder Engagement & Business Alignment: Build trusted partnerships across Retail, Digital, Supply Chain & Finance. Translate business strategy into technology capability roadmaps. Lead workshops to identify improvement & innovation opportunities. Solution Ownership & Process Excellence: Own the end-to-end D2C Application landscape. Drive Automation, Integration & Process simplification. Lead Business Cases & Transformation initiatives. Architecture & Innovation: Develop Capability Roadmaps aligned to Enterprise Architecture. Identify opportunities leveraging AI, Automation & Analytics. Ensure scalability for future growth. Service & Operational Excellence: Oversea Incident Management & root cause resolution. Ensure vendor performance & SLA delivery. Maintain IT System stability & performance. Experience Required: IT Business Partner - IT/Business Systems partnering/leadership within FMCG, Retail or Consumer sectors. Retail Systems and/ or Ecommerce platforms - in one or more key D2C process areas. Expertise in D2C processes & Customer Journey optimisation. Retail SAP S4/HANA & POS Retail Store systems, Ecommerce platforms, CRM, email marketing & Loyalty platforms. Master Data Management through Retail & Ecom systems & PIM. Responsible for D2C Reporting (Analytics) & D2C SaaS solutions. Proven delivery of cross-functional transformation initiatives. Driving Transformation & Operational excellence. Strong stakeholder management & commercial awareness. Strategic mindset & emotional intelligence. Collaborative approach to teamwork. . T6/MN/(phone number removed).
16/02/2026
Full time
IT Business Partner - Direct-to-Consumer (Retail & eCommerce) - Permanent Circa £80,000 + Bonus + Car Allowance + Benefits Hybrid - West London - 3 Days Onsite Must be Eligible to work in the UK - Cannot Provide Sponsorship International FMCG organisation is seeking an experienced IT Business Partner to lead and evolve its Direct-to-Consumer (D2C) Technology landscape across Retail & Digital Channels. This is a highly visible role sitting at the intersection of Business Strategy, Technology & Customer Experience - ensuring systems, processes, and digital capabilities support continued growth and innovation. Role: You will act as the strategic IT Business Partner for Retail & eCommerce operations, aligning technology initiatives with business priorities and driving continuous improvement across the customer journey. Ownership of the D2C Applications landscape across Retail & Digital channels. Leading cross-functional planning and stakeholder engagement. Managing vendors & coordinating with international IT teams. Driving Digital Transformation & Continuous Improvement initiatives. Technology & Functional Landscape: Support and optimise IT Systems across Retail & eCommerce operations including: Retail SAP S4/HANA & POS Retail Store systems. Ecom Magento Ecommerce platform, CRM, email marketing & loyalty platforms. Master Data Management through Retail & Ecom systems & PIM. Local responsibility for D2C Reporting (Analytics) & D2C SaaS solutions such as Shopwork T&A. Key Responsibilities: Strategic Partnership & Demand Leadership. Shape and govern the IT demand pipeline aligned to business strategy. Prioritise initiatives & influence investment planning. Facilitiate governance forums with senior stakeholders. Stakeholder Engagement & Business Alignment: Build trusted partnerships across Retail, Digital, Supply Chain & Finance. Translate business strategy into technology capability roadmaps. Lead workshops to identify improvement & innovation opportunities. Solution Ownership & Process Excellence: Own the end-to-end D2C Application landscape. Drive Automation, Integration & Process simplification. Lead Business Cases & Transformation initiatives. Architecture & Innovation: Develop Capability Roadmaps aligned to Enterprise Architecture. Identify opportunities leveraging AI, Automation & Analytics. Ensure scalability for future growth. Service & Operational Excellence: Oversea Incident Management & root cause resolution. Ensure vendor performance & SLA delivery. Maintain IT System stability & performance. Experience Required: IT Business Partner - IT/Business Systems partnering/leadership within FMCG, Retail or Consumer sectors. Retail Systems and/ or Ecommerce platforms - in one or more key D2C process areas. Expertise in D2C processes & Customer Journey optimisation. Retail SAP S4/HANA & POS Retail Store systems, Ecommerce platforms, CRM, email marketing & Loyalty platforms. Master Data Management through Retail & Ecom systems & PIM. Responsible for D2C Reporting (Analytics) & D2C SaaS solutions. Proven delivery of cross-functional transformation initiatives. Driving Transformation & Operational excellence. Strong stakeholder management & commercial awareness. Strategic mindset & emotional intelligence. Collaborative approach to teamwork. . T6/MN/(phone number removed).
Senior IT Business Partner B2B & Supply Chain Systems Circa £85k + £8.4k Car Allowance + 24% Bonus + Benefits Hybrid - West London - 3 Days Onsite Must be Eligible to work in the UK - Cannot Provide Sponsorship A leading FMCG organisation is seeking a Senior IT Business Partner to lead and evolve its Business-to-Business (B2B) Technology landscape across Commercial & Supply Chain operations. This is a strategic leadership role responsible for aligning Technology capabilities with business growth, operational efficiency & digital transformation across the order-to-delivery value chain. The Role Will act as the Senior IT Business Partner to Commercial & Supply Chain functions, ensuring systems, integrations, and processes support business performance and future growth. Ownership of the B2B Applications landscape & integrations. Leading cross-functional planning and strategic stakeholder engagement. Managing vendors and coordinating with international IT teams. Leading a team of IT Business Partners & Analysts. Driving digital transformation, automation & process improvement. Technology & Functional Landscape Support & optimise systems across B2B operations. SAP S4/HANA - focus on integration to UK & Ireland 3rd Party Logistic provider Warehouse & Transportation systems. Master Data Management - through Informatica & SAP MDM. Local responsibility for B2B SaaS solutions - Ecosio EDI, Product Specification & Go-to Market. Local responsibility for - Automation solutions - Winshuttle. Key Responsibilities: Strategic Partnership & Demand Leadership Shape and govern the IT demand pipeline aligned to business priorities Lead prioritisation and investment planning Facilitate governance forums with senior stakeholde Stakeholder Engagement & Business Alignment Act as senior IT representative to Commercial, Supply Chain & Finance teams Translate business strategy into capability roadmaps and investment cases Lead workshops to identify improvement and innovation opportunities Team Leadership & Capability Development Lead, coach and develop a team of IT Business Partners & Analysts. Establish clear objectives and performance standards. Foster collaboration, accountability and continuous improvement. Solution Ownership & Process Excellence Own the end-to-end B2B applications landscape. Drive integration, automation and process simplification. Lead business cases and transformation initiatives. Architecture & Innovation Develop capability roadmaps aligned with Enterprise Architecture. Identify opportunities leveraging AI, automation & advanced analytics. Ensure scalability for future growth. Experience Required Senior IT Business Partner or business systems leadership experience. Ideally have FMCG, Consumer Goods, Retail or Supply Chain sector experience. SAP S4/HANA - focus on integration with 3rd Party Logistic providers - Warehouse & Transportation systems. EDI - automation & process optimisation initiatives. Master Data Management - through Informatica & SAP MDM. B2B operations - supporting & optimising systems. B2B SaaS solutions - Ecosio EDI, Product Specification & Go-to Market. Automation solutions - Winshuttle. Proven leadership of cross-functional transformation programmes. Strong commercial awareness & stakeholder engagement skills. Strategic mindset & emotional intelligence. Collaborative, people-focused approach. T6/MN/(phone number removed).
16/02/2026
Full time
Senior IT Business Partner B2B & Supply Chain Systems Circa £85k + £8.4k Car Allowance + 24% Bonus + Benefits Hybrid - West London - 3 Days Onsite Must be Eligible to work in the UK - Cannot Provide Sponsorship A leading FMCG organisation is seeking a Senior IT Business Partner to lead and evolve its Business-to-Business (B2B) Technology landscape across Commercial & Supply Chain operations. This is a strategic leadership role responsible for aligning Technology capabilities with business growth, operational efficiency & digital transformation across the order-to-delivery value chain. The Role Will act as the Senior IT Business Partner to Commercial & Supply Chain functions, ensuring systems, integrations, and processes support business performance and future growth. Ownership of the B2B Applications landscape & integrations. Leading cross-functional planning and strategic stakeholder engagement. Managing vendors and coordinating with international IT teams. Leading a team of IT Business Partners & Analysts. Driving digital transformation, automation & process improvement. Technology & Functional Landscape Support & optimise systems across B2B operations. SAP S4/HANA - focus on integration to UK & Ireland 3rd Party Logistic provider Warehouse & Transportation systems. Master Data Management - through Informatica & SAP MDM. Local responsibility for B2B SaaS solutions - Ecosio EDI, Product Specification & Go-to Market. Local responsibility for - Automation solutions - Winshuttle. Key Responsibilities: Strategic Partnership & Demand Leadership Shape and govern the IT demand pipeline aligned to business priorities Lead prioritisation and investment planning Facilitate governance forums with senior stakeholde Stakeholder Engagement & Business Alignment Act as senior IT representative to Commercial, Supply Chain & Finance teams Translate business strategy into capability roadmaps and investment cases Lead workshops to identify improvement and innovation opportunities Team Leadership & Capability Development Lead, coach and develop a team of IT Business Partners & Analysts. Establish clear objectives and performance standards. Foster collaboration, accountability and continuous improvement. Solution Ownership & Process Excellence Own the end-to-end B2B applications landscape. Drive integration, automation and process simplification. Lead business cases and transformation initiatives. Architecture & Innovation Develop capability roadmaps aligned with Enterprise Architecture. Identify opportunities leveraging AI, automation & advanced analytics. Ensure scalability for future growth. Experience Required Senior IT Business Partner or business systems leadership experience. Ideally have FMCG, Consumer Goods, Retail or Supply Chain sector experience. SAP S4/HANA - focus on integration with 3rd Party Logistic providers - Warehouse & Transportation systems. EDI - automation & process optimisation initiatives. Master Data Management - through Informatica & SAP MDM. B2B operations - supporting & optimising systems. B2B SaaS solutions - Ecosio EDI, Product Specification & Go-to Market. Automation solutions - Winshuttle. Proven leadership of cross-functional transformation programmes. Strong commercial awareness & stakeholder engagement skills. Strategic mindset & emotional intelligence. Collaborative, people-focused approach. T6/MN/(phone number removed).
IT Business Partner - Business Applications. £65k + 12% Bonus + Benefits Package. Hybrid - Onsite 3 Days Weekly - Slough, Berkshire. Permanent. T6/MN/(phone number removed). Must be Eligible to Work in the UK. An FMCG leader is seeking to secure an IT Business Partner - Business Applications. Will consider an experienced IT Business Analyst looking to transition to an IT Business Partner role. Role: IT Business Partner - bridge the gap between IT/Technology & Business Functions - focus on core functions - Sales, Finance, HR, Supply Chain. Enterprise Applications - Drive adoption & enhancement. Digital Solutions - Applications, Tools, Workplace Management & Automation - Drive adoption & enhancement. Drive adoption of Digital tools & simplify processes - deliver measurable value. Automation - Identify & deliver Automation opportunities. Translate business needs & requirements into IT initiatives. Business Case development/definition & KPI definition. Track Value KPIs - application adoption, uptake, benefits, efficiency etc. Support the rationalisation & simplification of the local IT Portfolio. Enable User Adoption - utilising training, communications, change management activities. Third Parties - manage local vendors effectively - time, cost, budget, delivery etc. Understanding evolving priorities - action plans to support changing priorities. Stakeholder Management/Engagement - technical & non-technical engagement. Partner with colleagues - IT Business Partner - local & global teams. Skills Experience Required: IT Business Partner - ideally 3 years experience /or/ a Senior Business Analyst looking to move to an IT Business Partner role. Drive adoption & enhancement of Enterprise Applications. Business Applications - driven the adoption & enhancement of - Kantar XTEL (Sales Key Account & Trade Promotion Management), Salesforce Sales Cloud (Field Sales), SuccessFactors (HR), Work Force Management solutions. Translate Business Needs into IT initiatives - deliver scalable & sustainable solutions. Automation - ideally Power Platform experience - Identified & delivered automation - reduced manual work, improved process efficiency - utilising Power Platform or similar tools. Supported a local IT portfolio. Business Case development & value KPI definition - for new initiatives & tools. KPI Definition - tracked Value KPIs of applications - report back to teams/business. Supported & enabled user adoption of new applications. Third Parties - effectively managed vendors. Partner, coordinated with local & global teams - deliver scalable & sustainable solutions. Collaborated with - Centre of Excellence, Global Information Services & external resources/teams. FMCG, CPG or Manufacturing sector experience. IT Business Partner, Berkshire, Permanent, T6/MN(phone number removed).
02/10/2025
Full time
IT Business Partner - Business Applications. £65k + 12% Bonus + Benefits Package. Hybrid - Onsite 3 Days Weekly - Slough, Berkshire. Permanent. T6/MN/(phone number removed). Must be Eligible to Work in the UK. An FMCG leader is seeking to secure an IT Business Partner - Business Applications. Will consider an experienced IT Business Analyst looking to transition to an IT Business Partner role. Role: IT Business Partner - bridge the gap between IT/Technology & Business Functions - focus on core functions - Sales, Finance, HR, Supply Chain. Enterprise Applications - Drive adoption & enhancement. Digital Solutions - Applications, Tools, Workplace Management & Automation - Drive adoption & enhancement. Drive adoption of Digital tools & simplify processes - deliver measurable value. Automation - Identify & deliver Automation opportunities. Translate business needs & requirements into IT initiatives. Business Case development/definition & KPI definition. Track Value KPIs - application adoption, uptake, benefits, efficiency etc. Support the rationalisation & simplification of the local IT Portfolio. Enable User Adoption - utilising training, communications, change management activities. Third Parties - manage local vendors effectively - time, cost, budget, delivery etc. Understanding evolving priorities - action plans to support changing priorities. Stakeholder Management/Engagement - technical & non-technical engagement. Partner with colleagues - IT Business Partner - local & global teams. Skills Experience Required: IT Business Partner - ideally 3 years experience /or/ a Senior Business Analyst looking to move to an IT Business Partner role. Drive adoption & enhancement of Enterprise Applications. Business Applications - driven the adoption & enhancement of - Kantar XTEL (Sales Key Account & Trade Promotion Management), Salesforce Sales Cloud (Field Sales), SuccessFactors (HR), Work Force Management solutions. Translate Business Needs into IT initiatives - deliver scalable & sustainable solutions. Automation - ideally Power Platform experience - Identified & delivered automation - reduced manual work, improved process efficiency - utilising Power Platform or similar tools. Supported a local IT portfolio. Business Case development & value KPI definition - for new initiatives & tools. KPI Definition - tracked Value KPIs of applications - report back to teams/business. Supported & enabled user adoption of new applications. Third Parties - effectively managed vendors. Partner, coordinated with local & global teams - deliver scalable & sustainable solutions. Collaborated with - Centre of Excellence, Global Information Services & external resources/teams. FMCG, CPG or Manufacturing sector experience. IT Business Partner, Berkshire, Permanent, T6/MN(phone number removed).
IT Business Partner - Data & Analytics. £65k + 12% Bonus + Benefits Package. Hybrid - Onsite 3 Days Weekly - Slough, Berkshire. Permanent. T6/MN/(phone number removed). Must be Eligible to Work in the UK. An FMCG leader is seeking to secure an IT Business Partner - Data & Analytics - to partner with business teams to drive digital enablement through better use of Systems, Data & Analytics, AI (Copilot) tools. Will consider an experienced IT Business Analyst looking to transition to an IT Business Partner role. Role: IT Business Partner - bridge the gap between IT/Technology & Business Functions - focus on core functions - Sales, Marketing & Finance. Drive Digital Enablement - Data & Analytics, AI (Copilot) tools - Drive adoption & enhancement. Power BI - drive & support adoption - across Sales, Marketing & Finance. AI - Align to the Global AI Roadmap - Copilot - AI platform - drive adoption. Partner with Global IT Team - support with the local rollout of - Data & Analytics, AI (Copilot) Enterprise Projects. Automation - Identify & deliver Automation opportunities. Translate business needs & requirements into - Data & Analytics, AI initiatives. Business Case development/definition & KPI definition. Track Value KPIs - application adoption, uptake, benefits, efficiency etc. Support the rationalisation & simplification of the local Portfolio for - Data & Analytics, AI. Enable User Adoption - utilise training, communications, change management activities for Data & Analytics, AI. AI Training - support with AI - Copilot - end user training. Third Parties - manage local vendors effectively - cost, budget, time, delivery etc. Understanding evolving priorities - action plans to support changing priorities. Stakeholder Management/Engagement - technical & non-technical engagement. Partner with colleagues - IT Business Partner - local & global IT teams. Skills Experience Required: IT Business Partner - ideally 3 - 4 years experience /or/ an experienced IT Business Analyst looking to transition to to an IT Business Partner role. Data & Analytics and AI - Drive adoption & enhancement. Partnered with Sales, Marketing & Finance teams - to deliver Data & Analytics and AI solutions. Power BI - hands-on experience - ability to create minimal dashboards for functional level needs for - Sales, Marketing & Finance teams. AI - Copilot - ideally have experience of Copilot or similar - align to an AI Roadmap. AI rollout - supported with AI (Copilot) initiatives - i.e., Chat Bots etc. AI - understanding of AI functionality - supported with AI end user training & adoption. Supported with the rollout of Data & Analytics and AI Enterprise Projects. Translate Business Needs into IT initiatives - deliver scalable & sustainable solutions. Supported a local IT Portfolio - Data & Analytics, AI portfolio etc. Business Case development & value KPI definition - for new initiatives & tools. KPI Definition - tracked Value KPIs of applications/systems - report back to teams/business. Supported & enabled user adoption of new applications. Third Parties - effectively managed vendors - cost, budget, time, delivery etc. Partner, coordinated with local & global teams - deliver scalable & sustainable solutions. Collaborated with - Centre of Excellence, Global IT Teams & external resources/teams. FMCG, CPG or Manufacturing sector experience is desirable.
02/10/2025
Full time
IT Business Partner - Data & Analytics. £65k + 12% Bonus + Benefits Package. Hybrid - Onsite 3 Days Weekly - Slough, Berkshire. Permanent. T6/MN/(phone number removed). Must be Eligible to Work in the UK. An FMCG leader is seeking to secure an IT Business Partner - Data & Analytics - to partner with business teams to drive digital enablement through better use of Systems, Data & Analytics, AI (Copilot) tools. Will consider an experienced IT Business Analyst looking to transition to an IT Business Partner role. Role: IT Business Partner - bridge the gap between IT/Technology & Business Functions - focus on core functions - Sales, Marketing & Finance. Drive Digital Enablement - Data & Analytics, AI (Copilot) tools - Drive adoption & enhancement. Power BI - drive & support adoption - across Sales, Marketing & Finance. AI - Align to the Global AI Roadmap - Copilot - AI platform - drive adoption. Partner with Global IT Team - support with the local rollout of - Data & Analytics, AI (Copilot) Enterprise Projects. Automation - Identify & deliver Automation opportunities. Translate business needs & requirements into - Data & Analytics, AI initiatives. Business Case development/definition & KPI definition. Track Value KPIs - application adoption, uptake, benefits, efficiency etc. Support the rationalisation & simplification of the local Portfolio for - Data & Analytics, AI. Enable User Adoption - utilise training, communications, change management activities for Data & Analytics, AI. AI Training - support with AI - Copilot - end user training. Third Parties - manage local vendors effectively - cost, budget, time, delivery etc. Understanding evolving priorities - action plans to support changing priorities. Stakeholder Management/Engagement - technical & non-technical engagement. Partner with colleagues - IT Business Partner - local & global IT teams. Skills Experience Required: IT Business Partner - ideally 3 - 4 years experience /or/ an experienced IT Business Analyst looking to transition to to an IT Business Partner role. Data & Analytics and AI - Drive adoption & enhancement. Partnered with Sales, Marketing & Finance teams - to deliver Data & Analytics and AI solutions. Power BI - hands-on experience - ability to create minimal dashboards for functional level needs for - Sales, Marketing & Finance teams. AI - Copilot - ideally have experience of Copilot or similar - align to an AI Roadmap. AI rollout - supported with AI (Copilot) initiatives - i.e., Chat Bots etc. AI - understanding of AI functionality - supported with AI end user training & adoption. Supported with the rollout of Data & Analytics and AI Enterprise Projects. Translate Business Needs into IT initiatives - deliver scalable & sustainable solutions. Supported a local IT Portfolio - Data & Analytics, AI portfolio etc. Business Case development & value KPI definition - for new initiatives & tools. KPI Definition - tracked Value KPIs of applications/systems - report back to teams/business. Supported & enabled user adoption of new applications. Third Parties - effectively managed vendors - cost, budget, time, delivery etc. Partner, coordinated with local & global teams - deliver scalable & sustainable solutions. Collaborated with - Centre of Excellence, Global IT Teams & external resources/teams. FMCG, CPG or Manufacturing sector experience is desirable.
