AWD online

16 job(s) at AWD online

AWD online
22/10/2025
Full time
Cloud Engineer An exciting opportunity for a Cloud Engineer with hands-on experience in Microsoft 365 and Azure migrations to join a forward-thinking IT services team in Central London. If you've also worked in the following roles, we'd also like to hear from you: Cloud Migration Engineer, Infrastructure Engineer, Modern Workplace Engineer, IT Support Engineer, Systems Engineer. SALARY: £30,000 to £35,000 per annum + Benefits (see below) LOCATION: Hybrid. Working 3 days from the City of London office (Farringdon / Chancery Lane EC1N) and 2 days from home JOB TYPE: Full-Time, Permanent WORKING HOURS: 40 hours per week, Monday to Friday JOB OVERVIEW If you are passionate about technology, learning, and delivering exceptional client outcomes, this Cloud Engineer role offers the chance to develop your skills in Microsoft 365, Intune, and Azure environments. As a Cloud Engineer, you will take ownership of technical rollouts, migrations, and client onboarding projects. Working within a collaborative, growing team, the Cloud Engineer will support diverse clients across professional services sectors. You will be involved in configuring end-user devices, managing Entra ID, and troubleshooting issues across Windows, Mac, Android, and iOS. This is an ideal position for someone eager to gain Microsoft certifications, progress within a dynamic IT support environment, and become a trusted cloud technology expert. APPLY TODAY Ready to make your next career move? Apply Today for our Recruitment Team to review. DUTIES Your duties as the Cloud Engineer include: Configure User Devices: Set up and enrol user endpoints in Intune and Entra ID Conditional Access Lead Data Migrations: Manage SharePoint and OneDrive migrations and operating system upgrades Provide Technical Support: Troubleshoot Intune enrolment issues across multiple platforms including Windows, Mac, Android, and iPhone Client Onboarding: Deliver seamless system migration support and onboarding for new users Collaborate With Teams: Work closely with colleagues through training and mentorship programmes Maintain Standards: Ensure best practice in device management and cloud configuration Onsite Visits: Build strong client relationships through regular onsite interactions Continuous Learning: Stay updated on Microsoft cloud solutions and certification pathways CANDIDATE REQUIREMENTS Technical Knowledge: Proven skills in Windows and Mac troubleshooting within professional IT environments Cloud Expertise: Experience with Microsoft 365, Azure, and Intune device management Customer Focus: A commitment to exceptional client service and communication Qualifications: Working towards or holding Microsoft 365 Modern Desktop or Enterprise Administrator certification Team Player: Collaborative mindset with a desire for learning and progression Organisation: Ability to manage multiple client projects and meet deadlines BENEFITS Competitive starting salary Learning and development opportunities (Microsoft certifications, developmental pathways, internal and external training) Career progression opportunities 21 days holiday, public holidays, and birthday day off Private healthcare after probation with discounted gym membership Great pension scheme from day one Cycle to work scheme Recruitment referral scheme Eyecare vouchers Central location, next to a famous food market A friendly, inclusive, sustainable work environment Regular social events (tech-infused minigolf and darts, shuffleboard, bowling, pool, and more!) Electric car scheme after 2 years of service Be part of a 70-strong family with low turnover and a high-impact culture Access continuous training, mentorship, and certification support Work with prestigious clients in legal, financial, and marketing services who count on the organisation to keep their systems secure and evolving The organisation aims to respond to all applications. However, if you have not heard from them within 4 weeks, please assume your application has not been successful on this occasion. We appreciate your interest and encourage you to apply for future opportunities. APPLY TODAY By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P14024 Full-Time, Permanent IT Jobs, Careers and Vacancies. Find a new job and work in London. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. AWD-IN-SPJ
AWD online Knutsford, Cheshire
22/10/2025
Full time
Chief Engineer / Facilities Manager This is an exciting time to join the hotel as part of the pre-opening team for an experienced Chief Engineer / Facilities Manager to lead engineering and facilities operations within a 5 prestigious luxury hotel and leisure resort in the heart of Cheshire. This role combines strategic leadership with hands-on technical expertise to ensure the smooth running of all building systems, plant, and maintenance activities. If you've also worked in the following roles, we'd also like to hear from you: Maintenance Engineer, Facilities Manager, Building Services Manager, Engineering Supervisor, Technical Services Manager SALARY: Competitive + Benefits LOCATION: Knutsford, Cheshire, North West England (WA16) JOB TYPE: Full-Time, Permanent JOB OVERVIEW We have a fantastic new job opportunity for a Chief Engineer / Facilities Manager to oversee maintenance, safety, and operational systems across a luxurious hotel and leisure property. As a Chief Engineer / Facilities Manager you will ensure the efficient operation of all facilities and engineering functions, maintaining building systems and infrastructure to the highest standards of safety, compliance, and performance. The Chief Engineer / Facilities Manager will lead a skilled team dedicated to delivering excellence, sustainability, and energy efficiency throughout the resort. This is a great opportunity for a proactive and technically minded leader with strong facilities or hotel engineering management experience who takes pride in operational excellence and team development. APPLY TODAY Ready to make your next career move? Apply Now for our Recruitment Team to review. DUTIES Your duties as the Chief Engineer / Facilities Manager include: Managing All Engineering and Facilities Operations: Lead maintenance, repair, and technical services across the property Planning Preventive Maintenance: Develop and deliver planned maintenance schedules to maximise equipment performance Promoting Health and Safety Compliance: Implement risk assessments, managing audits and safe systems of work, including H&S reporting Leading and Developing the Team: Train, mentor, and manage staff to ensure high standards of service delivery Controlling Budgets and Expenditure: Monitor departmental spend and manage supplier relationships effectively Driving Sustainability Initiatives: Lead energy efficiency and environmental responsibility programmes Coordinating Contractors and Projects: Oversee refurbishments and ensure work is completed to specification and on time Maintaining Accurate Records: Ensure compliance documentation, inspections, and safety logs are up to date Managing Life Safety Systems: Conduct and record fire alarm and life safety tests in line with legislation Ensuring Exceptional Service Delivery: Maintain operational excellence to support the guest and colleague experience CANDIDATE REQUIREMENTS Proven experience of managing engineering or facilities operations within a hotel, resort, or large commercial environment Background in property maintenance, building services, or engineering management Strong leadership, interpersonal, and communication skills with the ability to motivate teams Excellent knowledge of health and safety, compliance, and planned maintenance systems Organised, proactive, and capable of managing multiple priorities effectively Recognised technical qualification or degree in Engineering or a related discipline preferred Professional, collaborative, and results-driven approach with a focus on quality and efficiency BENEFITS Holiday entitlement 28 days including bank holidays 1-5 days service award Ongoing training and development opportunities Discounts on hotel, spa, and golf facilities Colleague discount on food HOW TO APPLY To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV's of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P14023 Full-Time, Permanent Jobs, Careers and Vacancies. Find a new job and work in Knutsford, Cheshire, North West England. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. AWD-IN-SPJ
AWD online Leeds, Yorkshire
17/10/2025
Full time
Full Stack Developer / Software Developer An exciting opportunity for a talented Full Stack Developer / Software Developer to join an innovative organisation working on high-quality digital products in the sports technology sector. You'll help design, build and maintain cutting-edge applications supporting global events and users. If you've also worked in the following roles, we'd also like to hear from you: Software Engineer, Web Developer, Application Developer, Backend Developer, Frontend Developer SALARY: Competitive + Benefits LOCATION: Leeds, West Yorkshire (LS2) (Office based with some flexibility) JOB TYPE: Full-Time, Permanent JOB OVERVIEW We have a fantastic new job opportunity for a Full Stack Developer / Software Developer with strong PHP and Ruby experience to help design, develop and deliver world-class digital systems. As a Full Stack Developer / Software Developer you will work on enhancing web-based applications that support sporting facilities and improve digital engagement for users around the world. The Full Stack Developer / Software Developer will collaborate with cross-functional teams to deliver scalable, high-performance solutions using modern technologies and frameworks. DUTIES Your duties as the Full Stack Developer / Software Developer include: Develop And Maintain web applications using PHP (CodeIgniter) and Ruby (Ruby on Rails) Enhance And Support internal tools and consumer-facing platforms Collaborate Closely with internal teams and partners to deliver innovative, reliable solutions Apply Best Practices for development, testing, and deployment Optimise Performance across applications to improve scalability and user experience Implement AI Tools and contribute to integrating AI-driven features across systems Contribute To Continuous Improvement in development processes and code quality CANDIDATE REQUIREMENTS Proven experience of working in full stack or software development roles Strong skills in PHP (CodeIgniter) and Ruby (Ruby on Rails) Solid understanding of the Hotwire suite (Turbo, Turbo Native, Stimulus JS) Experience with AWS, Docker or similar technologies Clean, maintainable coding style with good documentation habits Excellent problem-solving and analytical skills Strong teamwork and communication skills Interest in sport and emerging AI applications BENEFITS Competitive salary 33 days holiday (including public holidays) Pension contribution Flexible working options Wellbeing programme and employee assistance Regular social events Free subscription to a major sports streaming platform Applicants must have the right to work in the UK APPLY TODAY By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P13998 Full-Time, Permanent Jobs, Careers and Vacancies. Find a new job and work in Leeds, West Yorkshire. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. AWD-IN-SPJ
AWD online Manchester, Lancashire
17/10/2025
Full time
Embedded Software Engineer / Software Developer An exciting opportunity for a skilled Embedded Software Engineer / Software Developer to design, develop and test embedded software solutions, supporting innovation and hardware integration projects within a growing engineering team. If you've also worked in the following roles, we'd also like to hear from you: Firmware Developer, Software Engineer, Electronics Engineer, Hardware Integration Engineer, Control Systems Engineer, Embedded Systems Engineer, Firmware Engineer SALARY: circa. £50,000 per annum + Benefits (includes 25 Days Annual Leave plus Bank Holidays, Group Healthcare, Employee Assistance Programme, Company Pension, Modern Collaborative Work Environment and Professional Development and Growth Opportunities, Free Onsite Parking) LOCATION: Manchester, North West England (M17) JOB TYPE: Full-Time, Permanent JOB OVERVIEW We have a fantastic new job opportunity for an Embedded Software Engineer / Software Developer with proven experience in firmware development and embedded systems. As an Embedded Software Engineer / Software Developer you will design, develop, and optimise embedded software for a range of microcontrollers and microprocessors, ensuring software reliability, efficiency, and scalability. Working collaboratively with cross-functional teams, including hardware engineers, you will define software requirements, conduct feasibility studies, and implement updates to support continuous improvement. The Embedded Software Engineer / Software Developer will join an innovative and supportive environment that values creativity, technical excellence, and professional growth. APPLY TODAY Ready to make your next career move? Apply Now for our Recruitment Team to review. DUTIES Your duties as the Embedded Software Engineer / Software Developer include: Design And Develop: Embedded software solutions for microcontrollers and microprocessors such as the Raspberry Pi range Collaborate With Hardware Engineers: Define software requirements and specifications to ensure system compatibility Write Efficient Code: Develop modular, reusable and well-documented code in C++ and C# Test And Debug: Perform unit testing and debugging to maintain functionality and reliability Implement Updates: Deliver software updates and patches in response to feedback and testing outcomes Troubleshoot Issues: Identify and resolve technical problems effectively Conduct Code Reviews: Maintain coding standards and best practices Stay Updated: Keep abreast of industry trends and advancements in embedded software development CANDIDATE REQUIREMENTS ESSENTIAL Proven experience of developing embedded software for microcontrollers and microprocessors Proficiency in C++ and C# programming for embedded systems Strong understanding of embedded Linux and real-time operating systems (RTOS) Experience with hardware-software integration and device drivers Knowledge of communication protocols such as SPI, I2C, UART, Ethernet, Bluetooth and Wi-Fi Excellent problem-solving and analytical skills Effective communication and teamwork abilities Ability to interpret technical datasheets and create supporting code DESIRABLE Familiarity with software version control systems (e.g., Git) Understanding of agile development and embedded system security principles HOW TO APPLY To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV's of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P13977 Full-Time, Permanent IT Jobs, Careers and Vacancies. Find a new job and work in Manchester, North West England. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. AWD-IN-SPJ
AWD online Manchester, Lancashire
17/10/2025
Full time
C# Software Developer A fantastic opportunity for an experienced C# Software Developer to join a growing technology team supporting and enhancing a fuel delivery software platform using C#, SQL Server and Azure-based solutions. If you've also worked in the following roles, we'd also like to hear from you: Software Engineer, Web Developer, Systems Developer, Cloud Engineer, Back-End Developer SALARY: up to £50,000 per annum (depending on experience) + Benefits (includes 25 Days Annual Leave plus Bank Holidays, Group Healthcare, Employee Assistance Programme, Company Pension, Modern Collaborative Work Environment and Professional Development and Growth Opportunities, Free Onsite Parking) LOCATION: Hybrid / Manchester, North West England (M17) JOB TYPE: Full-Time, Permanent WORKING HOURS: Monday to Friday, 39 Hours per Week, Flexible Start and Finish Times around the core working hours of 9:30am to 4:30pm JOB OVERVIEW We have a fantastic new job opportunity for a C# Software Developer to work as part of a close-knit development team maintaining and enhancing a cloud-based fuel delivery solution. As a C# Software Developer you will work on a back-office platform with a web front end integrated with third-party APIs and Android mobile applications. You will use your knowledge of programming, databases, and cloud services to develop robust, scalable software. This C# Software Developer role requires excellent communication and problem-solving skills, a proactive approach, and confidence in customer-facing situations, supporting the company's ongoing digital transformation. APPLY TODAY Ready to make your next career move? Apply Now for our Recruitment Team to review. DUTIES Your duties as the C# Software Developer include: Develop And Enhance: Maintain and improve a cloud-based fuel delivery platform built using C# and SQL Server Collaborate With Team: Work closely with colleagues to deliver high-quality, scalable software solutions Integrate Systems: Connect with third-party APIs and remote Android devices using synchronisation and notification services Design And Implement: Create and refine database designs and UI components for a seamless user experience Manage Code: Utilise source control tools such as Git for effective version management Follow Agile Methods: Work within an Agile development environment ensuring timely delivery of project milestones Provide Technical Support: Troubleshoot and resolve application issues both independently and as part of a team Engage With Clients: Communicate progress and technical updates to customers and stakeholders CANDIDATE REQUIREMENTS ESSENTIAL Proven experience of developing applications in C# within a commercial environment Experience with Microsoft Azure and cloud-based architecture Knowledge of SQL Server including database design and implementation Experience integrating APIs and mobile platforms Strong understanding of the full software development lifecycle Experience using Agile methodologies and Git source control Excellent problem-solving and communication skills DESIRABLE Experience in customer-facing roles or liaising directly with clients Knowledge of Mobile Device Management (MDM) tools Previous experience within the fuel delivery or logistics sector Full UK driving licence and passport for occasional travel HOW TO APPLY To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV's of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P13978 Full-Time, Permanent IT Jobs, Careers and Vacancies. Find a new job and work in Manchester, North West England. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. AWD-IN-SPJ
AWD online Welwyn Garden City, Hertfordshire
17/10/2025
Full time
Service Desk Application Support Analyst An excellent opportunity to join a progressive technology organisation providing specialist software solutions for the social housing sector. You'll work on a busy helpdesk, supporting web-based business applications and developing your technical skills. If you've also worked in the following roles, we'd also like to hear from you: IT Support Engineer, Systems Analyst, Helpdesk Analyst, Technical Support Specialist, Service Desk Technician. PLEASE NOTE: Although you will be supporting a bespoke software application on a busy helpdesk, this is NOT a traditional IT Support role. You may touch on other Windows / Microsoft and Networking technologies, but your primary role will involve supporting the company's bespoke Housing Management Software Application. SALARY: Competitive + Benefits LOCATION: Welwyn Garden City, Hertfordshire (AL7) - 100% Office Based JOB TYPE: Full-Time, Permanent JOB OVERVIEW We have a fantastic new job opportunity for a Service Desk Application Support Analyst to join a friendly and experienced team providing first-class support to software users across the UK and Ireland. As a Service Desk Application Support Analyst you'll help customers with a wide range of technical queries, ensuring business-critical systems run smoothly while maintaining excellent customer service standards. The Service Desk Application Support Analyst role offers variety and challenge, supporting web-based applications across modules such as Rents, Repairs, Finance, and Case Management. You'll be working within a fast-paced technology environment where no two days are the same. APPLY TODAY Ready to make your next career move? Apply Now for our Recruitment Team to review. DUTIES Your duties as the Application Support include: Providing Technical Support: Responding to customer enquiries via helpdesk systems and telephone shooting Issues: Diagnosing and resolving application and system faults Monitoring Performance: Ensuring high availability and reliability of supported applications Updating Documentation: Maintaining accurate records of support activities and resolutions Supporting Upgrades: Assisting in migration from legacy to web-based applications Collaborating With Teams: Working closely with developers and analysts to escalate and resolve complex issues Delivering Excellent Service: Ensuring all support interactions meet high standards of professionalism and communication Learning New Systems: Keeping up to date with product developments, updates, and new modules CANDIDATE REQUIREMENTS ESSENTIAL Proven experience of supporting complex business or software applications High level of computer literacy with a logical and analytical mindset Strong communication and interpersonal skills Dynamic and energetic approach to problem solving Ability to work effectively under pressure DESIRABLE Experience in a senior or leadership support role Knowledge of MS Windows and Linux operating systems Understanding of networking and TCP/IP fundamentals Familiarity with Exchange or similar email systems Exposure to financial or accounting software systems BENEFITS Competitive salary with performance-related bonus scheme 20 days annual leave rising to 25 days after 2 years of service (plus bank holidays) Group Life Insurance (after first year) Ongoing training and professional development opportunities Supportive and inclusive team environment HOW TO APPLY To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV's of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P13975 Full-Time, Permanent IT Jobs, Careers and Vacancies. Find a new job and work in Welwyn Garden City, Hertfordshire. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. AWD-IN-SPJ
AWD online
17/10/2025
Full time
Onsite IT Field Support Engineer who is a technically minded team player with good IT troubleshooting and user facing skills is required to provide onsite deskside technical support for a well-established IT Services Company based in the City of London. WORK WITH THE LATEST CLOUD SERVICES AND TECHNOLOGIES This role is focusing on the latest Microsoft cloud services. If you want the opportunity to work with cutting edge cloud and security applications, supporting professional services in London and beyond, then we want to hear from you! SALARY: £40,000 - £45,000 per annum DOE + Benefits (see below) LOCATION: Hybrid. Working 4 days from client sites or the City of London office (Faringdon / Chancery Lane EC1N) and 1 day from home JOB TYPE: Full-Time, Permanent WORKING HOURS: 35 hours per week, Monday to Friday Fantastic Career Progression Opportunities JOB OVERVIEW We have a fantastic new job opportunity for an Onsite IT Field Support Engineer who is a technically minded team player with good IT troubleshooting and user facing skills. As the Onsite IT Field Support Engineer you will act primarily as an onsite engineer for a set of clients and work closely with technical leads, account managers and other tech teams to deliver an IT vision which future proofs client systems. Working as the Onsite IT Field Support Engineer you will be supporting clients onsite on a regular or ad-hoc scheduled basis. Site visits are generally within walking distance of the Farringdon/Chancery Lane office, but there are also clients across the UK and Worldwide and some UK travel may be required. ABOUT YOU You're technically minded, you have experience in IT support and you're a team player. You have the customer service experience to work independently at client sites in a professional environment. You're tenacious and don't like to give up until you've found a solution. IT is your calling, you're bright and know you have more to offer at an inspiring company. You will be expected to demonstrate a strong work ethic when it comes to managing issues, have a keenness to learn and develop, with a thorough approach to problem solving an appreciation for the various client cultures and their unique requirements. By showing intelligence and an eagerness to learn you will be given freedom to develop new skills and gain training in a wide range of cutting-edge technologies including Microsoft Modern Desktop, Intune, Autopilot, Power Platform and Azure. CANDIDATE REQUIREMENTS As the Onsite IT Field Support Engineer you will have: Essential Previous experience in IT support roles, ideally at an MSP Knowledge of Office 365; experience supporting Outlook, OneDrive, SharePoint & Teams & Intune Proficient in supporting and troubleshooting Windows 10 & 11 and Mac devices Exposure to, and understanding of, core Windows server elements including Active Directory, DNS, DHCP Understanding of, and ability to, troubleshoot and configure networking technologies such as WIFI, Firewalls & Routers Exposure to Azure Virtual Desktops desirable Understanding of Multi Factor, Conditional Access, Compliance Policies Understanding of email routing and management - 3rd party spam filters. Mail tracing Skilled in resolving printer issues and collaborating with 3rd party vendors Desirable Professional Qualifications: Microsoft Certifications, particularly cloud ones such as MD-102 and MS-700 CompTIA A+, Network+ BENEFITS WFH one day per week Learning and development opportunities (Microsoft certifications, developmental pathways, internal and external training) Regular career progression reviews 21 days holiday, public holidays, and birthday day off Private healthcare after probation 40% off gym membership Great pension scheme from day one Cycle to work scheme Recruitment referral scheme Eyecare vouchers Central location, next to a famous food market A friendly, inclusive, sustainable work environment Regular social events (tech-infused minigolf and darts, pool, and more!) Electric car scheme after 2 years of service The organisation aims to respond to all applications. However, if you have not heard from them within 4 weeks, please assume your application has not been successful on this occasion. We appreciate your interest and encourage you to apply for future opportunities. APPLY TODAY By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P13955 Full-Time, Permanent IT Jobs, Careers and Vacancies. Find a new job and work in London. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. AWD-IN-SPJ
AWD online Wokingham, Berkshire
17/10/2025
Full time
IT Service Delivery Manager An excellent opportunity for a skilled IT professional to lead application and service delivery, driving digital transformation and managing business systems across a forward-thinking organisation. If you've also worked in the following roles, we'd also like to hear from you: IT Manager, Systems Manager, Service Delivery Lead, Application Services Manager, Infrastructure Manager SALARY: £59,009 - £64,673 per annum + Benefits LOCATION: Hybrid role - working part from the office in Wokingham and part from home JOB TYPE: Full-Time, Permanent WORKING HOURS: 37 hours per week JOB OVERVIEW We have a fantastic new job opportunity for an IT Service Delivery Manager. As an IT Service Delivery Manager you will lead a team of specialists ensuring that business applications and IT services are strategically aligned, secure, and fit for purpose. In this role you will oversee the full application lifecycle, manage vendor relationships, and deliver on technical projects that support digital transformation. The IT Service Delivery Manager will play a key role in driving continual improvement, supporting colleagues across the organisation, and ensuring applications and services meet operational and service requirements. APPLY TODAY Ready to make your next career move? Apply Today for our Recruitment Team to review. DUTIES Your duties as the IT Service Delivery Manager include: Lead IT Strategy: Develop, implement and manage the organisation's application and service delivery strategy Drive Continuous Improvement: Act as an enabler for ongoing enhancement of IT services and applications Technical Project Leadership: Oversee system implementations and major projects, ensuring resources and documentation are in place Application & Service Management: Manage upgrades, integrations, interfaces, incidents, changes, and problem resolution Data Integrity: Work with technical specialists on data migration and data quality within systems Vendor & Supplier Management: Oversee contracts, procurement, and supplier performance for application vendors Stakeholder Collaboration: Engage with colleagues across all Directorates to align applications and services with strategic goals CANDIDATE REQUIREMENTS Educated to degree level or able to demonstrate equivalent knowledge and aptitude Proven experience of managing enterprise applications, databases, SaaS, cloud platforms, and integrations Previous experience in managing technical projects and IT teams to deliver business outcomes Experience with supplier management, procurement processes, and vendor negotiations A strong background in incident, problem and change management within IT service delivery Full UK Driving Licence BENEFITS A generous annual leave entitlement of 31 days (rising to 36 days after 5 years continued local government service), plus Bank Holidays An excellent local government pension scheme Use of a free onsite gym Salary sacrifice car & cycle to work schemes A range of local & lifestyle discounts An employee assistance programme including 24/7 wellbeing helpline And much more! APPLY TODAY By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P13947 Full-Time, Permanent Jobs, Careers and Vacancies. Find a new job and work in Wokingham, Berkshire. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. AWD-IN-SPJ
AWD online Stockton-on-tees, County Durham
17/10/2025
Full time
Technical Support Engineer / IT Technician An excellent opportunity for a Technical Support Engineer / IT Technician to join a friendly and motivated IT support team providing high-quality services to schools, charities and businesses across the North East. If you've also worked in the following roles, we'd also like to hear from you: IT Engineer, Network Support Engineer, Systems Administrator, Desktop Support Technician, ICT Technican SALARY: £24,938 to £37,142 per annum (depending on experience) + Benefits (see below) LOCATION: Stockton-on-Tees, County Durham, North East England JOB TYPE: Full-Time, Permanent PLEASE NOTE: You will need a full driving licence and access to a vehicle daily (All journeys/mileage is paid for by the company) JOB OVERVIEW We have a fantastic new job opportunity for a Technical Support Engineer / IT Technician to deliver ICT support across multiple organisations in the North East. As a Technical Support Engineer / IT Technician you will play a key role in supporting servers, networks, end user devices and cloud technologies such as Office 365, Gmail and Azure. The Technical Support Engineer / IT Technician role is ideal for someone with excellent communication skills, a proactive approach to problem-solving and the ability to provide exceptional customer service while developing their technical career. APPLY TODAY Ready to make your next career move? Apply Today for our Recruitment Team to review. DUTIES Your duties as the Technical Support Engineer / IT Technician include: Providing ICT Support: Deliver technical support for schools, charities and businesses across the North East Installing and Configuring: Set up networks, servers, PCs, Macs and related software Cloud Services Support: Assist with Microsoft and Google cloud platforms including Azure, Office 365 and Gmail Troubleshooting: Diagnose and resolve technical issues across hardware and software systems Customer Engagement: Communicate effectively with clients at all levels in a professional and helpful manner Team Collaboration: Work closely with colleagues to deliver projects and provide cross-team support Planning and Organisation: Manage your own workload and contribute to medium and long-term project planning Technical Development: Keep up to date with IT changes and proactively develop skills CANDIDATE REQUIREMENTS ESSENTIAL Excellent interpersonal and communication skills Proven experience of working in an IT environment Strong organisational and problem-solving abilities Experience with Microsoft and Apple operating systems Ability to work both independently and within a team Full driving licence and daily access to a vehicle DESIRABLE Experience with Office 365, Azure, Gmail or Intune Knowledge of projectors, interactive displays or whiteboards Familiarity with MDM solutions such as Meraki or Casper Experience with virtualisation technologies such as Microsoft or VMware Knowledge of networking components such as switches BENEFITS Company pension Private health insurance (after 6 months) Flexi-time working Free on-site parking Car salary sacrifice scheme Bonus payments Regular staff social events Cycle to work scheme Enhanced leave (26 days increasing to 31 after 5 years) plus 12 flexi days Discount schemes Professional development and training APPLY TODAY By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P13943 Full-Time, Permanent IT Jobs, Careers and Vacancies. Find a new job and work in Stockton-on-Tees, County Durham, North East England. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. AWD-IN-SPJ
AWD online
17/10/2025
Full time
Onsite Desktop Support Engineer / 2nd Line Technical Support Technician who has good IT troubleshooting and user facing skills is required to provide onsite deskside technical support for a multi award-winning Managed Service Provider based in the City of London. This role will involve working onsite at client premises with travel to clients mainly within the London zones 1 - 6. SALARY: £34,000 per annum + with up to £5,000 Bonus + Benefits (see below) LOCATION: London (travel to client sites within London zones 1 - 6) JOB TYPE: Full-Time, Permanent ONLINE TEST: To be considered you must complete an online test to see how you compare with other applicants. Reach the pass mark and you'll be invited on to the next stage of the interview process. JOB OVERVIEW We have a fantastic new job opportunity for an Onsite Desktop Support Engineer / 2nd Line Technical Support Technician who has good IT troubleshooting and user facing skills. Working as an Onsite Desktop Support Engineer / 2nd Line Technical Support Technician you will work at a dedicated client site throughout the week providing face-to-face technical support. When you are not scheduled to attend site you will work alongside the IT Helpdesk / Service Desk Team providing remote support to customers. This is an exciting opportunity to join an industry-leading company that can offer additional training, support and career development opportunities. DUTIES Your duties as the Onsite Desktop Support Engineer / 2nd Line Technical Support Technician include: Provide Deskside technical support to end users. Log and classify incidents and requests raised in person or via the company's ticketing system Troubleshoot and resolve issues with Microsoft desktop operating systems Support new starter and leaver process with software and hardware requirements Troubleshoot (and resolve) and/or escalate issues reported in relation to customer-specific business applications. Escalate to software vendors and liaise with them as and when required Ensure you are visible on-site. Be the ambassador for the company at all times, promoting the value of the onsite service Manage your time effectively to achieve the best productivity during the day /week Manage your call queue to the highest standard - prioritise and review regularly to ensure you are on top of the priority tickets and managing competing demands Provide customers with regular updates using the appropriate channels and the company's service management platform Ensure the tickets information are always of the highest standard (both, detail and quality of the written information) Follow the company's processes for Incident Management, Service Request Fulfilment, Change Management and Problem Management Stay abreast and adhere to ITIL framework (policies and procedures) - make effective use of systems to support quality and efficiency - demonstrate what good looks like to your colleagues in the Service Desk team CANDIDATE REQUIREMENTS Proven experience in a comparable IT support role with a strong technical background Exceptional client-facing skills, including the ability to communicate effectively and explain technical concepts to non-technical users Excellent written and verbal communication skills Strong troubleshooting skills with the ability to use your own initiative Ability to adhere to established processes and identify when to escalate complex technical issues to meet Service Level Agreement (SLA) requirements Highly effective time-management and organisational skills BENEFITS Annual Salary up to £34,000 per annum with a bonus up to £5,000 Working in an inclusive environment Industry renowned training/certifications (sponsored by the company) Personal development time (with the use of Pluralsight training platform) Wide range of company benefits 23 days holiday when you start, plus bank holidays, then earn additional days with years of service Day off on your birthday And more! APPLY TODAY By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P13937 Full-Time, Permanent IT Jobs, Careers and Vacancies. Find a new job and work in London. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. AWD-IN-SPJ
AWD online
17/10/2025
Full time
Service Desk Team Lead / Technical Support Manager Ready to lead a high-performing team on the front lines of cutting-edge technology? We're seeking a dynamic Service Desk Team Lead / Technical Support Manager with a passion for driving results and inspiring others where you'll mentor and develop a team of technical experts, empowering them to deliver exceptional service to the company's prestigious clients. If you thrive in a fast-paced environment, possess exceptional organisational and time-management skills, and have a proven track record of leading successful IT Helpdesk Teams, this is your chance to shine. Join an award-winning, entrepreneurial, independent IT firm in the heart of the City of London, a Microsoft Gold Cloud Partner, a Direct Microsoft Cloud Provider (CSP), and ISO27001 accredited, and help the company deliver secure and fully managed IT services to their impressive portfolio of clients. SALARY: up to £45,000 per annum (depending on experience) with up to £10,000 Bonus + Benefits (see below) LOCATION: London (E1) / Hybrid (some office work will be necessary) JOB TYPE: Full-Time, Permanent ONLINE TEST: To be considered you must complete an online test to see how you compare with other applicants. Reach the pass mark and you'll be invited on to the next stage of the interview process. JOB OVERVIEW We have a fantastic new job opportunity for a Service Desk Team Lead / Technical Support Manager with a company that design, deliver and manage solutions to meet their clients' strategic and IT needs across Cloud (mostly Azure), Infrastructure, Connectivity and End-User services. They have also developed a range of innovative systems covering areas from automation to governance and security, all helping themselves differentiate their services from other providers. This is an exciting opportunity to join an industry-leading support department. Reporting to the Head of Support Services, the Service Desk Team Lead / Technical Support Manager is responsible for delivering excellent support experience to clients while maintaining efficiency, this includes leading, coaching and development of the 1st Line Helpdesk Team. DUTIES Your duties as the Service Desk Team Lead / Technical Support Manager include: Lead from the front - bring clear direction for the Helpdesk setting and measuring appropriate KPIs and OLAs to drive the right outcomes for customers Be a role model - demonstrate what good looks like; instil and promote the right behaviours Be a dynamic, positive and enthusiastic leader, whilst maintaining focus and structure around your work Promote a customer-centric focus, coach your team on the best customer support practices Inspire your team - building morale, promote the Company's culture and core values Build trust and promote an inclusive and fair working environment Instil accountability - ensure urgency and accuracy as well as appropriate focus and engagement Be a visible leader - represent and promote your team at the company stand ups Line manage a team of 1st line Service Desk Engineers Ensure your team provides a responsive service Provide support to your team in resolving infrastructure and desktop technical issues, escalating to the relevant team where appropriate Define KPIs and objectives Work with the Head of Support Services to continually assess any skills gaps across operations Effectively plan and perform regular 121s Invest in your team's development - plan training and promote continuous personal development Create and develop a virtual workplace community through regular team check-ins Ensure your team's well-being; promote healthy work behaviours Plan and maintain the Service Desk rota Produce internal performance reports Be part of the OOH Management Team (be the escalation point to the OOH support engineers) Deputise for the Head of Support Services during their absence Be responsible for resolving client complaints and escalations; ensure consistent communication with the client and/or Account Managers throughout BENEFITS Annual Salary up to £45,000 per annum with a bonus up to £10,000 Working in an inclusive environment Industry renowned training/certifications (sponsored by the company) Personal development time (with the use of Pluralsight training platform) Wide range of company benefits 23 days holiday when you start, plus bank holidays, then earn additional days with years of service Day off on your birthday And more! APPLY TODAY By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P13929 Full-Time, Permanent IT Jobs, Careers and Vacancies. Find a new job and work in London. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. AWD-IN-SPJ
AWD online Coventry, Warwickshire
03/10/2025
Full time
ICT Technician / IT Support Engineer who has excellent troubleshooting and end-user support skills with the ability to provide technical support services and 2nd Line Support on core ICT infrastructure components and software applications for an educational trust based in Coventry. SALARY: £25,429 - £28,912 per annum Benefits LOCATION: Coventry, West Midlands (CV7) JOB TYPE: Full-Time, Permanent WORKING HOURS: 37 hours per week, Monday - Thursday, 08:00am - 04:00pm & Friday 08:00am - 03:30pm CANDIDATE REQUIREMENT: Candidates MUST have a full driving licence and access to their own transport. JOB OVERVIEW We have a fantastic new job opportunity for an ICT Technician / IT Support Engineer who has excellent troubleshooting and end-user support skills with the ability to provide technical support services and 2nd Line Support on core ICT infrastructure components and software applications. Working as the ICT Technician / IT Support Engineer you will deliver a professional ICT service that adds value and facilitates the achievement of educational outcomes and offers high quality, professional project management to develop the service. As the ICT Technician / IT Support Engineer you will be responsible for managing, maintaining, supporting and developing the ICT infrastructure to ensure its effective and efficient operation in conjunction with external companies. DUTIES Your duties as an ICT Technician / IT Support Engineer will include: Service and Infrastructure Management: You would be responsible for maintaining the ICT infrastructure and providing second-line technical support. This includes meeting service level agreements (SLAs), troubleshooting issues, performing upgrades, and ensuring the smooth operation of hardware and software. A key part of this is working with colleagues on network security, data protection, and contingency plans. Strategic Planning and Development: The role requires you to contribute to the long-term strategic goals for ICT, including capacity planning and budget estimation. You'll be involved in the design and implementation of new infrastructure and projects, ensuring they are completed on time and within budget. User Support and Training: Providing excellent end-user services is a core duty, including help desk support and in-class assistance for both staff and students. You would also be responsible for developing documentation and training plans to help users get the most out of the systems. Compliance and Safeguarding: A significant part of the job is ensuring that all work aligns with the trust's core values and good practices like ITIL. You are also accountable for maintaining safety and security standards, ensuring ICT filtering and monitoring systems are working correctly, and reporting any breaches of acceptable use policies. CANDIDATE REQUIREMENTS Full driving licence and own transport NVQ in ICT equivalent qualification or similar experience Evidence of ongoing professional development MCP / MCSA / MCSE / CompTIA A+ or equivalent ITIL v3 Foundation or equivalent Able to communicate effectively both verbally and in writing with a range of audiences Able to maintain the highest levels of confidentiality and data security Highly organised, can prioritise and work well under pressure, meeting strict deadlines and exercising attention to detail Excellent interpersonal skills and the ability to handle difficult situations in a patient calm and effective way Strong problem solving and analytical skills Can interpret and present written and numerical data in formats including spreadsheets and written reports Experience of supporting a wide customer base in an ICT support context Experience of installing, maintaining, supporting and using computer hardware and software Experience of working on and managing projects to achieve agreed objectives/ outcomes Strong working knowledge of Microsoft Windows PC and Server operating systems Strong working knowledge of Microsoft Active Directory and Group Policy Knowledge of cloud-based services such as Microsoft 365 Knowledge of anti-virus / end point protection solutions Strong understanding of network infrastructure and wireless networks Install, maintain and troubleshoot infrastructure including networks, servers and storage Install, maintain and troubleshoot software and hardware Understanding of web filtering and firewall solutions BENEFITS Extensive professional development opportunities across the Trust Career pathways across the Trust Teacher / Local Authority Pension Scheme Online retail discount Employee Assistance Programme Family Friendly policies to support family & carer commitments Flexible Working Arrangements APPLY TODAY By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P13825 Full-Time, Permanent Jobs, Careers and Vacancies. Find a new job and work in Coventry, West Midlands. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. Second Line Support Engineer IT Support Engineer Help Desk Analyst Service Desk Analyst AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. AWD-IN-SPJ
AWD online Wokingham, Berkshire
02/10/2025
Full time
IT Programme Manager who has experience working alongside technical teams, Business Change Managers, PMO and Project Managers, managing multiple IT projects within set timescales and budget is required for a well-established company based in Wokingham, Berkshire. IS THIS YOU? Do you currently work as a Technical IT Programme Manager, Senior IT Project Manager, Senior IT Project Delivery Manager or within a similar role managing multiple IT projects? If you do, we'd love to hear from you. SALARY: £52,414 - £57,870 per annum Benefits LOCATION: Wokingham, Berkshire JOB TYPE: Full-Time, 18 Month Fixed Term Contract WORKING HOURS: 37 Hours per Week, Monday to Friday JOB OVERVIEW We have a fantastic new job opportunity for an IT Programme Manager who has experience working alongside technical teams, Business Change Managers, PMO and Project Managers, managing multiple IT projects within set timescales and budget. As a successful candidate you will play a key role in delivering the organisations Waste IT services, and planning and enforcement improvement program. Working as an IT Programme Manager you will be responsible for delivering the IT systems and services, as well as driving and ensuring the system migrations and integrations that will ensure IT platforms and vendor platforms communicate effectively with the organisation's infrastructure and can deliver the required Waste Services to residents. As an IT Programme Manager you will advise on best practice systems and IT to ensure current planning and enforcement solution is current, optimal and future proofed and then drive the identified opportunities to fruition. APPLY TODAY If this job looks like your ideal position, then please send in your CV as soon as possible for our Recruitment Team to review. DUTIES Your duties as an IT Programme Manager will include: Responsible for the daily delivery of IT components of the Waste Re-Servicing transformation program working alongside the Waste re-servicing Program Manager and Netcall CX Upgrade Program Manager with collaboration across Council Directorates as required Responsible for the Programme Governance and subsequent delivery of the Planning and Enforcement improvement program with collaboration across Council Directorates Responsible for Sourcing and full life cycle delivery of the Pl Planning and enforcement improvement program Responsible for coordination of all IT related activities required to support the delivery of the Waste Re-Servicing transformation program working closely with the Waste Service Lead, Customer Services Lead, Waste and Technology, Business Change Managers, PMO and Project Managers to ensure successful implementation and impact management Accountable for the tracking of Programme level related risks across the Council with appropriate escalation and facilitation of risk and assurance sessions with senior leaders to understand potential issues, seek mitigations and provide successful delivery of services CANDIDATE REQUIREMENTS Relevant Programme and Project Management qualification or skills and experience (MSP or similar) Educated to degree level (or be able to demonstrate equivalent knowledge, skills and aptitude) Proven ability in managing projects, other managers and staff to achieve agreed outputs, within budget, including benefit realization Experience working with and alongside technical teams including managing technical projects Proven experience and evidence of working in multiple technical & analytical disciplines (data, system & workflow improvements, portals) BENEFITS: A generous annual leave entitlement of days 31 (rising to 36 days after 5 years continued local government service), plus Bank Holidays An excellent local government pension scheme An employee assistance programme including 24/7 wellbeing helpline A range of local & lifestyle discounts Use of a free onsite gym (located at Shute End office) Salary sacrifice car & cycle to work schemes And much more! APPLY TODAY By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-C13789 Full-Time, Fixed Term IT Contract Jobs, Careers and Vacancies. Find a new job and work in Wokingham, Berkshire. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency.
AWD online
01/10/2025
Full time
Onsite IT Field Support Engineer who is a technically minded team player with good IT troubleshooting and user facing skills is required to provide onsite deskside technical support for a well-established IT Services Company based in the City of London. WORK WITH THE LATEST CLOUD SERVICES AND TECHNOLOGIES This role is focusing on the latest Microsoft cloud services. If you want the opportunity to work with cutting edge cloud and security applications, supporting professional services in London and beyond, then we want to hear from you! SALARY: £40,000 - £45,000 per annum DOE + Benefits (see below) LOCATION: Hybrid. Working 4 days from client sites or the City of London office (Farringdon / Chancery Lane EC1N) and 1 day from home JOB TYPE: Full-Time, Permanent WORKING HOURS: 35 hours per week, Monday to Friday Fantastic Career Progression Opportunities JOB OVERVIEW We have a fantastic new job opportunity for an Onsite IT Field Support Engineer who is a technically minded team player with good IT troubleshooting and user facing skills. As the Onsite IT Field Support Engineer you will act primarily as an onsite engineer for a set of clients and work closely with technical leads, account managers and other tech teams to deliver an IT vision which future proofs client systems. Working as the Onsite IT Field Support Engineer you will be supporting clients onsite on a regular or ad-hoc scheduled basis. Site visits are generally within walking distance of the Farringdon/Chancery Lane office, but there are also clients across the UK and Worldwide and some UK travel may be required. ABOUT YOU You're technically minded, you have experience in IT support and you're a team player. You have the customer service experience to work independently at client sites in a professional environment. You're tenacious and don't like to give up until you've found a solution. IT is your calling, you're bright and know you have more to offer at an inspiring company. You will be expected to demonstrate a strong work ethic when it comes to managing issues, have a keenness to learn and develop, with a thorough approach to problem solving an appreciation for the various client cultures and their unique requirements. By showing intelligence and an eagerness to learn you will be given freedom to develop new skills and gain training in a wide range of cutting-edge technologies including Microsoft Modern Desktop, Intune, Autopilot, Power Platform and Azure. CANDIDATE REQUIREMENTS As the Onsite IT Field Support Engineer you will have: Essential Previous experience in IT support roles, ideally at an MSP Knowledge of Office 365; experience supporting Outlook, OneDrive, SharePoint & Teams & Intune Proficient in supporting and troubleshooting Windows 10 & 11 and Mac devices Exposure to, and understanding of, core Windows server elements including Active Directory, DNS, DHCP Understanding of, and ability to, troubleshoot and configure networking technologies such as WIFI, Firewalls & Routers Exposure to Azure Virtual Desktops desirable Understanding of Multi Factor, Conditional Access, Compliance Policies Understanding of email routing and management - 3rd party spam filters. Mail tracing Skilled in resolving printer issues and collaborating with 3rd party vendors Desirable Professional Qualifications: Microsoft Certifications, particularly cloud ones such as MD-102 and MS-700 CompTIA A+, Network+ BENEFITS WFH one day per week Learning and development opportunities (Microsoft certifications, developmental pathways, internal and external training) Regular career progression reviews 21 days holiday, public holidays, and birthday day off Private healthcare after probation 40% off gym membership Great pension scheme from day one Cycle to work scheme Recruitment referral scheme Eyecare vouchers Central location, next to a famous food market A friendly, inclusive, sustainable work environment Regular social events (tech-infused minigolf and darts, pool, and more!) Electric car scheme after 2 years of service APPLY TODAY By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P13882 Full-Time, Permanent IT Jobs, Careers and Vacancies. Find a new job and work in London. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. AWD-IN-SPJ
AWD online Waterlooville, Hampshire
07/10/2021
Full time
IT Network Support Engineer with experience in troubleshooting Windows 10, Windows Server 2016 and Microsoft Office and excellent fault finding and diagnostic skills is required for an Academy Trust based in Waterlooville, Hampshire. SALARY: £21,403 per annum LOCATION: Waterlooville, Hampshire JOB TYPE: Full-Time, Permanent WORKING HOURS: Monday to Thursday 8am - 4pm, Friday 8am - 3.30pm (52 weeks per year) APPLICATION PROCESS: We will be emailing over an application form to complete. Please keep an eye out for our email. JOB OVERVIEW We have a fantastic new job opportunity for an IT Network Support Engineerwith experience in troubleshooting Windows 10, Windows Server 2016 and Microsoft Office and excellent fault finding and diagnostic skills. Working as the IT Network Support Engineer you will be responsible for ensuring that support incidents, questions and requests for change are recorded, and take responsibility for meeting customers' expectations by either resolving support requests or escalating where appropriate. As the IT Network Support Engineer you will join a fantastic team in a varied role where you will be expected to be adaptable, learn quickly and contribute your ideas. The Academy Trust support nearly 2000 users across two schools and are incrementally migrating from on premise services to cloud based services hosted in Microsoft Azure. DUTIES Your duties and responsibilities as the IT Network Support Engineer will include: IT Support Helpdesk Monitor the ticket recording system, emails, and walkie-talkie radios for support requests Proactively resolve support incidents quickly and efficiently Communicate effectively by telephone, email, in face-to-face discussions, or in online meetings Keep users informed about progress If necessary, escalate support incidents to the Senior IT Technician or Technical Services Manager Asset Management Maintain the IT estate, which is primarily based on Hyper-V virtualised Microsoft Servers and Windows 10 clients Help to install new equipment and software using standard tools Configure new equipment and re-purpose existing hardware Accurately maintain the equipment inventory Install and configure software on client machines/servers Maintain audio/visual equipment, such as classroom projectors/speakers and interactive panels Work with suppliers to submit warranty claims Network Maintenance The academy benefits from up-to-date HP/Aruba network infrastructure, including core and edge switches and wireless access points. They have physical servers running Hyper-V in both production and disaster recovery and have Veeam backup in operation. This role will include: Troubleshooting printers Resolving user account/password issues Connecting devices to the wireless network Maintain the user database (Active Directory) to ensure it is up to date, accurate and secure Maintain network security by ensuring latest Windows patches are applied and anti-virus updates are installed Maintenance of firewall policies for security and to ensure a safe browsing environment for users Maintain the school network build image for desktops and laptops to ensure it is up to date. This includes importing driver packages, adding/removing software, and editing task sequences. This is currently based on WDS, but they also use InTune and may move to AutoPilot in the future Maintain group policies for all school devices and users for optimal, secure computer use Install and configure network switches when required (including both physical mounting and configuring the networking/VLANs on each switch) CANDIDATE REQUIREMENTS Essential 5 GCSEs (or equivalent) A* - C including English and Maths Experienced in troubleshooting Windows 10, Windows Server 2016, and Microsoft Office A good working knowledge of network management Ideally, you will either have finished (or close to finishing) a Level 4 Apprenticeship in Network Engineering or similar, or have gained a degree in an IT discipline with a significant element of network engineering (or equivalent experience) Excellent fault finding and diagnostic skills Excellent organisational and administrative skills Ability to work with other staff as a team Real interest and natural enthusiasm for working within IT, with a keen interest in computer technology and IT generally A desire to aim for a continual improvement in service, management, and maintenance of IT Services Excellent interpersonal skills, able to communicate to people of a wide range of technical and non-technical backgrounds Ability to meet deadlines Smart appearance and friendly manner Flexibility and a readiness to undertake a wide range of tasks APPLICATION PROCESS We will be emailing over an application form to complete. Please keep an eye out for our email. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P7252 Full-Time, Permanent Jobs, Careers and Vacancies. Find a new job and work in Waterlooville, Hampshire. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online operates as an employment agency
AWD online Manchester, Lancashire
10/09/2021
Full time
DevOps Engineer with experience of working with an AWS Cloud-based infrastructure deployment, architecting, estimating costs and solutions and strong technical and analytical skills combined with dependable process compliance, is required for a well-established company based in Manchester, Greater Manchester. SALARY: Competitive + Benefits BENEFITS: 33 days holiday including bank holidays, up to 8% pension contributions, flexible working, brand new city centre office, discounted gym membership scheme, cycle to work scheme, employee assistance program, simply health scheme and discounted company products. LOCATION: Manchester, Greater Manchester - with flexible working split between office based and work from home arrangement. Occasional travel may be required JOB TYPE: Full-Time, Permanent JOB OVERVIEW We have a fantastic new job opportunity for a DevOps Engineer with experience of working with an AWS Cloud-based infrastructure deployment, architecting, estimating costs and solutions and strong technical and analytical skills combined with dependable process compliance. As a DevOps Engineer you will be responsible for the design, build and run phases of online software systems deployed on AWS cloud infrastructure for the company's customers. Working as a DevOps Engineer you will be part of a cross-functional platform development team of developers, product owners and testers delivering new features and enhancements from a prioritised product backlog. DUTIES Your duties and responsibilities as a DevOps Engineerwill include: Specification and Development of the AWS cloud server infrastructure for the Company's online platforms Responsible for the implementation of the security and privacy features of the deployed systems Design, deployment and maintenance of continuous integration systems Knowledge sharing through the establishment of proven best practice Ongoing maintenance including patching and upgrading of developer services Provide 24x7 on call cover on a rota basis CANDIDATE REQUIREMENTS Essential Bachelor Degree in Computer Science, Software Engineering or equivalent industrial experience Experience of working with an AWS Cloud-based infrastructure deployment Experience in architecting, estimating costs and solutions built on cloud-based infrastructure Knowledge of infrastructure as code technologies (e.g. Terraform, Packer, Ansible) Experience of working with monitoring tools (e.g. PagerDuty, Nagios) Strong technical and analytical skills combined with dependable process compliance Experience of customer service within an IT support background Desirable Ideally, you will have Solution Architect certification in AWS or be working towards this Experience of working within a Scrum process Experience working with CI/CD tools and building efficient pipelines (e.g. Jenkins, GitLab, Azure DevOps) Knowledge/understanding of containerized applications (e.g. Docker, Kubernetes, AWS Fargate) Experience developing systems compliant to IT compliance and security standards (e.g. ISO27001) HOW TO APPLY APPLICATION PROCESS: Once you've applied via this site, we will email over some extra details regarding the application process that you will need to complete as soon as possible. Please keep an eye out for our email. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P6914 Full-Time, Permanent Jobs, Careers and Vacancies. Find a new job and work in Manchester, Greater Manchester. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online operates as an employment agency

Jobs - Frequently Asked Questions

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