Employer description: Founded in 2011, Coast technology was born to provide an excellent IT Support service which businesses could use to support their business. Our commitment to our customers and unrivalled customer experience has enabled us to become a trusted technology provider to many of our customers. Through the success of our IT support, we have expanded our portfolio into many key technology areas' including internet connectivity, telecoms, cloud services, hosted telephone systems and backup solutions. Making us an ideal partner and sole provider to your business for all your technology and telecom requirements. Overview: We are looking to recruit an Apprentice IT Technician who will be trained to work between both domestic computer repairs and 1st line support within our business-to-business IT support department. Main responsibilities: You will be required to diagnose and repair faults to customers' computers and liaise with them. You will be involved with Coast Technology and begin to provide first line support to our ever-growing client base of companies across the North East and North West. You will also begin to work with VoIP Telephony and SIP Trunks, with certifications from large international VOIP and SIP hardware and software vendors, First Aid, and Health and Safety qualifications. Desirable skills and Personal qualities: Self-motivation Genuine founded interest in IT Great ability to understand and utilise technical information A problem solver Excellent communication skills, written and verbal and telephone Willing to learn Friendly and approachable Reliable Good record of excellent time keeping A team player who is happy to follow instructions Entry requirements: You need to have 5 GCSE's: Maths and English (or equivalents) at grades D or above 3x GCSE's grade A-C in any other subject You must not already have a qualification in a similar subject at the same level, or higher level than this apprenticeship. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. Find out more here: https://Qualifications/UKQRS/Default.aspx Future prospects: The successful applicant will receive on the job training from senior members of staff daily on all aspects of IT as well complete training and certifications with QA Apprenticeships. Important Information: QA's apprenticeships are funded by the Education & Skills Funding Agency (ESFA), an executive agency of the Department for Education. To be eligible for a Government funded apprenticeship you must have lived in the UK or European Economic Area (EEA) for the last 3 consecutive years.
08/01/2022
Full time
Employer description: Founded in 2011, Coast technology was born to provide an excellent IT Support service which businesses could use to support their business. Our commitment to our customers and unrivalled customer experience has enabled us to become a trusted technology provider to many of our customers. Through the success of our IT support, we have expanded our portfolio into many key technology areas' including internet connectivity, telecoms, cloud services, hosted telephone systems and backup solutions. Making us an ideal partner and sole provider to your business for all your technology and telecom requirements. Overview: We are looking to recruit an Apprentice IT Technician who will be trained to work between both domestic computer repairs and 1st line support within our business-to-business IT support department. Main responsibilities: You will be required to diagnose and repair faults to customers' computers and liaise with them. You will be involved with Coast Technology and begin to provide first line support to our ever-growing client base of companies across the North East and North West. You will also begin to work with VoIP Telephony and SIP Trunks, with certifications from large international VOIP and SIP hardware and software vendors, First Aid, and Health and Safety qualifications. Desirable skills and Personal qualities: Self-motivation Genuine founded interest in IT Great ability to understand and utilise technical information A problem solver Excellent communication skills, written and verbal and telephone Willing to learn Friendly and approachable Reliable Good record of excellent time keeping A team player who is happy to follow instructions Entry requirements: You need to have 5 GCSE's: Maths and English (or equivalents) at grades D or above 3x GCSE's grade A-C in any other subject You must not already have a qualification in a similar subject at the same level, or higher level than this apprenticeship. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. Find out more here: https://Qualifications/UKQRS/Default.aspx Future prospects: The successful applicant will receive on the job training from senior members of staff daily on all aspects of IT as well complete training and certifications with QA Apprenticeships. Important Information: QA's apprenticeships are funded by the Education & Skills Funding Agency (ESFA), an executive agency of the Department for Education. To be eligible for a Government funded apprenticeship you must have lived in the UK or European Economic Area (EEA) for the last 3 consecutive years.
Employer description: We provide approved Land Rover aftercare. Whatever you're looking for, Team Valley Land Rover Service Centre, Gateshead welcome you and look forward to providing you with the best possible Land Rover experience. Overview: The main purpose of the Parts Trainee is to enthusiastically work alongside and under the immediate supervision of an experienced Parts Manager, accurately identifying customer parts requirements, maintain parts stock and stock records, process parts orders efficiently, ensure the highest level of customer satisfaction, and to contribute to departmental compliance with company policies, manufacturer agreements and industry guidelines. Main role: Objectives: Accurately identify customer parts requirements Maintain parts stock and stock records Process parts orders efficiently Ensure the highest level of customer satisfaction Contribute to departmental compliance with company policies, manufacturer agreements and industry guidelines Measures: Parts sales vs objectives Partner Certification Audit Stock Control data accuracy on various systems which is updated constantly Parts Ordering and stock levels The following are core to the effective performance of the Parts Trainee: Primary responsibilities: Accurately Identify Customer Parts Requirements Maintain an up-to-date knowledge of new or updated parts, and ensure parts bulletins, lists and catalogues are read and stored. Remain aware of seasonal requirements and of parts needed in the event of a recall or special offer in the Parts Department. Attend training courses and pass post course evaluations to develop job-related knowledge. Liaise with line manager to monitor lost sales for inventory control. Work in a co-operative manner with warranty processes for the accurate storage and retrieval of warranty and goodwill parts, ensuring they are stored in the proscribed manner in the and retrieved in the proscribed manner to ensure warranty parts are returned as required by the Manufacturer. Maintain Parts Stock and Stock Records Ensure all stock is kept securely and in good condition. Maintain stock control and guard against any unauthorised removal of parts stock updating data to reflect this. Ensure all incoming deliveries are checked and placed in the correct bins and any discrepancies reported to the line manager. Ensure that a receipt, payment or authorised signature is obtained for all parts stock issued. Assist line manager in all aspects of stocktaking and stock management. Process Parts Orders Efficiently Ensure all paperwork, documentation and parts requisitions are completed accurately. Ensure all credit sales transactions are to an authorised signatory or approved account, and cash and cheque payments are received and stored securely. Place special orders as necessary, balancing the needs of economy and speed of delivery according to line manager guidelines. Source the availability of additional parts from the retailer. Search for part numbers using the Microcat and other required systems, Manufacturer or otherwise. Ensure the Highest Level of Customer Satisfaction Satisfy customer requirements by identifying parts accurately. Answer customer queries regarding parts warranties in a manner that is easily understood. Receive customers promptly and courteously. Develop and maintain excellent relationships with customers by meeting and exceeding their expectations. Contribute to Departmental Compliance with Company Policies, Manufacturer Agreements and Industry Guidelines Ensure the department is kept clean and tidy. Ensure the correct recycling of all disposed and damaged items in line with environmental regulations. Adhere to all Health and Safety and Company policies and procedures. Ensure that procedures appertaining to recycling/exchange units are adhered to. To proactively and successfully participate in Brand training. Other Responsibilities: Additional responsibilities, which are not mentioned in the job role, may also be carried out. Required skills: Good communication skills Enthusiastic to learn the job role Good work ethic IT skills Entry Level Requirements: The entry requirements for this programme are as follows: 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship in a similar subject Experience (if the learner can't meet the qualification requirements): Those working in a role (for at least 6 months) where data is used on a regular basis and able to demonstrate working towards Level 2 in Maths and English. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. Find out more here: https://Qualifications/UKQRS/Default.aspx Future prospects: The future prospects of this position are full-time employment on completion of the apprenticeship and potentially go onto gain Land Rover certified qualifications. Important Information: QA's apprenticeships are funded by the Education & Skills Funding Agency (ESFA), an executive agency of the Department for Education. To be eligible for a Government funded apprenticeship you must have lived in the UK or European Economic Area (EEA) for the last 3 consecutive years.
08/01/2022
Full time
Employer description: We provide approved Land Rover aftercare. Whatever you're looking for, Team Valley Land Rover Service Centre, Gateshead welcome you and look forward to providing you with the best possible Land Rover experience. Overview: The main purpose of the Parts Trainee is to enthusiastically work alongside and under the immediate supervision of an experienced Parts Manager, accurately identifying customer parts requirements, maintain parts stock and stock records, process parts orders efficiently, ensure the highest level of customer satisfaction, and to contribute to departmental compliance with company policies, manufacturer agreements and industry guidelines. Main role: Objectives: Accurately identify customer parts requirements Maintain parts stock and stock records Process parts orders efficiently Ensure the highest level of customer satisfaction Contribute to departmental compliance with company policies, manufacturer agreements and industry guidelines Measures: Parts sales vs objectives Partner Certification Audit Stock Control data accuracy on various systems which is updated constantly Parts Ordering and stock levels The following are core to the effective performance of the Parts Trainee: Primary responsibilities: Accurately Identify Customer Parts Requirements Maintain an up-to-date knowledge of new or updated parts, and ensure parts bulletins, lists and catalogues are read and stored. Remain aware of seasonal requirements and of parts needed in the event of a recall or special offer in the Parts Department. Attend training courses and pass post course evaluations to develop job-related knowledge. Liaise with line manager to monitor lost sales for inventory control. Work in a co-operative manner with warranty processes for the accurate storage and retrieval of warranty and goodwill parts, ensuring they are stored in the proscribed manner in the and retrieved in the proscribed manner to ensure warranty parts are returned as required by the Manufacturer. Maintain Parts Stock and Stock Records Ensure all stock is kept securely and in good condition. Maintain stock control and guard against any unauthorised removal of parts stock updating data to reflect this. Ensure all incoming deliveries are checked and placed in the correct bins and any discrepancies reported to the line manager. Ensure that a receipt, payment or authorised signature is obtained for all parts stock issued. Assist line manager in all aspects of stocktaking and stock management. Process Parts Orders Efficiently Ensure all paperwork, documentation and parts requisitions are completed accurately. Ensure all credit sales transactions are to an authorised signatory or approved account, and cash and cheque payments are received and stored securely. Place special orders as necessary, balancing the needs of economy and speed of delivery according to line manager guidelines. Source the availability of additional parts from the retailer. Search for part numbers using the Microcat and other required systems, Manufacturer or otherwise. Ensure the Highest Level of Customer Satisfaction Satisfy customer requirements by identifying parts accurately. Answer customer queries regarding parts warranties in a manner that is easily understood. Receive customers promptly and courteously. Develop and maintain excellent relationships with customers by meeting and exceeding their expectations. Contribute to Departmental Compliance with Company Policies, Manufacturer Agreements and Industry Guidelines Ensure the department is kept clean and tidy. Ensure the correct recycling of all disposed and damaged items in line with environmental regulations. Adhere to all Health and Safety and Company policies and procedures. Ensure that procedures appertaining to recycling/exchange units are adhered to. To proactively and successfully participate in Brand training. Other Responsibilities: Additional responsibilities, which are not mentioned in the job role, may also be carried out. Required skills: Good communication skills Enthusiastic to learn the job role Good work ethic IT skills Entry Level Requirements: The entry requirements for this programme are as follows: 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship in a similar subject Experience (if the learner can't meet the qualification requirements): Those working in a role (for at least 6 months) where data is used on a regular basis and able to demonstrate working towards Level 2 in Maths and English. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. Find out more here: https://Qualifications/UKQRS/Default.aspx Future prospects: The future prospects of this position are full-time employment on completion of the apprenticeship and potentially go onto gain Land Rover certified qualifications. Important Information: QA's apprenticeships are funded by the Education & Skills Funding Agency (ESFA), an executive agency of the Department for Education. To be eligible for a Government funded apprenticeship you must have lived in the UK or European Economic Area (EEA) for the last 3 consecutive years.
Are you looking to change careers into the Tech industry? Are you ready to return to work after a career break? Are you simply not enjoying your current role? If you've answered YES to any of the questions above, we have an amazing opportunity for you to break your way into a supercharged industry with boundless opportunities for your career - Tech. Accenture, ranked Fortune's World's 34th Most Admired Company and number 2 on Barron's 20 Most Sustainable International Companies is looking for an IT Analyst to join their team. PLEASE NOTE: YOU WILL NEED A MINIMUM OF 1-2 YEARS WORK EXPERIENCE IN ANY SECTOR TO BE ELIGIBLE FOR THIS ROLE We're looking for anyone with a passion for tech and a dream of pushing boundaries. You need no previous technical experience as QA will provide the training for you to become equipped with all the skills required to succeed in this role with Accenture. You just need an eagerness to learn and a can-do attitude. Ideally, you will also have some business experience, regardless of whether that is in the tech industry or another sector - we are open to applications from all backgrounds. Accenture have offices in Manchester, London, Newcastle and Edinburgh. You will have a base location but must be open to travel across various sites in the UK. The perks of the role: Competitive salary of £28,000 to £32,000+ per annum 15-week training from seriously clever mentors to help shape your technical aptitude, business acumen and expertise Industry-recognised certifications to boost your employability and promotability Bursary during your training Contributory pension scheme Continued professional development What's the job like: As an IT Analyst with Accenture, you will contribute to ServiceNow Solution implementation, which could include activities like: System configuration, development of custom features on client and server side, technical consulting, technical specs preparation, testing and rollout support Following implementation standards and technical best practices Providing expertise on technical questions, related to ServiceNow platform Understanding the business needs and the needs to standardize processes and build this into the design and deliverables. The desirable candidate: A minimum of 1-2 years' work experience, in any sector Excellent communication skills, with the ability to talk and present to a range of audiences, sometimes acting as a translator between parties The ability to motivate others and guide change A passion for creating solutions with a positive attitude to change The ability to work under pressure on multiple projects within your project timeframes Excellent analytical skills and an informed, evidence-based approach A strong interest in business and business development Good attention to detail and a methodical approach Eligibility to apply for UK Security Clearance Click here to apply now and take the first step in launching your career in the tech industry! QA values and diversity We're an equal opportunity employer. We are opposed to discrimination on any grounds. It's QA policy to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, or any other basis protected by law.
10/11/2021
Full time
Are you looking to change careers into the Tech industry? Are you ready to return to work after a career break? Are you simply not enjoying your current role? If you've answered YES to any of the questions above, we have an amazing opportunity for you to break your way into a supercharged industry with boundless opportunities for your career - Tech. Accenture, ranked Fortune's World's 34th Most Admired Company and number 2 on Barron's 20 Most Sustainable International Companies is looking for an IT Analyst to join their team. PLEASE NOTE: YOU WILL NEED A MINIMUM OF 1-2 YEARS WORK EXPERIENCE IN ANY SECTOR TO BE ELIGIBLE FOR THIS ROLE We're looking for anyone with a passion for tech and a dream of pushing boundaries. You need no previous technical experience as QA will provide the training for you to become equipped with all the skills required to succeed in this role with Accenture. You just need an eagerness to learn and a can-do attitude. Ideally, you will also have some business experience, regardless of whether that is in the tech industry or another sector - we are open to applications from all backgrounds. Accenture have offices in Manchester, London, Newcastle and Edinburgh. You will have a base location but must be open to travel across various sites in the UK. The perks of the role: Competitive salary of £28,000 to £32,000+ per annum 15-week training from seriously clever mentors to help shape your technical aptitude, business acumen and expertise Industry-recognised certifications to boost your employability and promotability Bursary during your training Contributory pension scheme Continued professional development What's the job like: As an IT Analyst with Accenture, you will contribute to ServiceNow Solution implementation, which could include activities like: System configuration, development of custom features on client and server side, technical consulting, technical specs preparation, testing and rollout support Following implementation standards and technical best practices Providing expertise on technical questions, related to ServiceNow platform Understanding the business needs and the needs to standardize processes and build this into the design and deliverables. The desirable candidate: A minimum of 1-2 years' work experience, in any sector Excellent communication skills, with the ability to talk and present to a range of audiences, sometimes acting as a translator between parties The ability to motivate others and guide change A passion for creating solutions with a positive attitude to change The ability to work under pressure on multiple projects within your project timeframes Excellent analytical skills and an informed, evidence-based approach A strong interest in business and business development Good attention to detail and a methodical approach Eligibility to apply for UK Security Clearance Click here to apply now and take the first step in launching your career in the tech industry! QA values and diversity We're an equal opportunity employer. We are opposed to discrimination on any grounds. It's QA policy to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, or any other basis protected by law.
Project Manager - Remote Our client is a leading property management organisation and has embarked on an exciting growth agenda, so has brand-new opportunities for Project Managers to join them. You will be responsible for delivering technology solutions that meet the requirements of the business, ensuring suitable governance and documentation is in place to fully scope, plan and monitor project delivery. This is an initial 6-month fixed term contract with likely extensions thereafter and will be based remotely. Skills Project Management experience Experience of the full SDLC Experience of developing and improving Office 365 stacks including SharePoint Online, Housing Systems, ERP Business World and Salesforce. Experience of managing budgets and resources efficiently and effectively Experience of managing multiple internal & external stakeholders including 3rd party suppliers, vendors and contractors Desirable Skills Experience with DevOps and CI / CD methodologies Experience of Northgate and Civica Housing Systems Experience of Business World and ERP solutions Experience of working in blue chip or large, complex organisations and / or of incorporating acquired or merged companies into a single estate.
04/11/2021
Seasonal
Project Manager - Remote Our client is a leading property management organisation and has embarked on an exciting growth agenda, so has brand-new opportunities for Project Managers to join them. You will be responsible for delivering technology solutions that meet the requirements of the business, ensuring suitable governance and documentation is in place to fully scope, plan and monitor project delivery. This is an initial 6-month fixed term contract with likely extensions thereafter and will be based remotely. Skills Project Management experience Experience of the full SDLC Experience of developing and improving Office 365 stacks including SharePoint Online, Housing Systems, ERP Business World and Salesforce. Experience of managing budgets and resources efficiently and effectively Experience of managing multiple internal & external stakeholders including 3rd party suppliers, vendors and contractors Desirable Skills Experience with DevOps and CI / CD methodologies Experience of Northgate and Civica Housing Systems Experience of Business World and ERP solutions Experience of working in blue chip or large, complex organisations and / or of incorporating acquired or merged companies into a single estate.
Employer description: RCN Networks is a versatile managed service provider and one-stop-shop for business technology solutions. From network integration to system support via our helpdesk, we offer a comprehensive range of managed I.T. services to benefit your business. We are an extremely busy company with a large client base. Overview: We have an exciting opportunity with our office based in Harrogate, where we have an immediate requirement for a 1st line IT Support Engineer to join the team. The position will be office based initially but will also require some onsite client visits for hardware installations or support where remote support is not possible. Job type: Full-time, Permanent. Main role / Responsibilities: In this role you will be the first point of contact for: Taking 1st line support calls Creating new user accounts, PC and laptop troubleshooting and setups Software installations Password resets The role will be varied and there will be constant hands-on training from all experienced 2nd and 3rd line team members which will fast track your learning and position within the company. You will also: Provide excellent customer service to customers Escalate issues to senior engineers There will also be exposure to management of Microsoft 365, VOIP systems and project work. Essential Requirements / Skills and Personal Qualities we are looking for: Excellent communication and customer service skills Excellent written and verbal communication skills Be a team player with great attitude and work ethics to match Eager and hungry to learn and progress Have the ability to multi-task Eagar and initiative / someone that asks for something to do rather than wait to be asked Entry requirements: You need to have 5 GCSE's Maths and English (or equivalents) at grades D or above 3x GCSE's (or equivalent) at grades A-C in any subject You must not already have a qualification in a similar subject at the same level, or higher level than this apprenticeship. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. Find out more here. https://Qualifications/UKQRS/Default.aspx Benefits: Bonus scheme Pension contributions Important Information: QA's apprenticeships are funded by the Education & Skills Funding Agency (ESFA), an executive agency of the Department for Education. To be eligible for a Government funded apprenticeship you must have lived in the UK or European Economic Area (EEA) for the last 3 consecutive years.
07/10/2021
Full time
Employer description: RCN Networks is a versatile managed service provider and one-stop-shop for business technology solutions. From network integration to system support via our helpdesk, we offer a comprehensive range of managed I.T. services to benefit your business. We are an extremely busy company with a large client base. Overview: We have an exciting opportunity with our office based in Harrogate, where we have an immediate requirement for a 1st line IT Support Engineer to join the team. The position will be office based initially but will also require some onsite client visits for hardware installations or support where remote support is not possible. Job type: Full-time, Permanent. Main role / Responsibilities: In this role you will be the first point of contact for: Taking 1st line support calls Creating new user accounts, PC and laptop troubleshooting and setups Software installations Password resets The role will be varied and there will be constant hands-on training from all experienced 2nd and 3rd line team members which will fast track your learning and position within the company. You will also: Provide excellent customer service to customers Escalate issues to senior engineers There will also be exposure to management of Microsoft 365, VOIP systems and project work. Essential Requirements / Skills and Personal Qualities we are looking for: Excellent communication and customer service skills Excellent written and verbal communication skills Be a team player with great attitude and work ethics to match Eager and hungry to learn and progress Have the ability to multi-task Eagar and initiative / someone that asks for something to do rather than wait to be asked Entry requirements: You need to have 5 GCSE's Maths and English (or equivalents) at grades D or above 3x GCSE's (or equivalent) at grades A-C in any subject You must not already have a qualification in a similar subject at the same level, or higher level than this apprenticeship. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. Find out more here. https://Qualifications/UKQRS/Default.aspx Benefits: Bonus scheme Pension contributions Important Information: QA's apprenticeships are funded by the Education & Skills Funding Agency (ESFA), an executive agency of the Department for Education. To be eligible for a Government funded apprenticeship you must have lived in the UK or European Economic Area (EEA) for the last 3 consecutive years.
