Systems Configuration Analyst | Greater Cardiff | up to £38,000 + benefits An established international software business is looking for a Systems Configuration Analyst to deliver controlled improvements across its enterprise applications. You will work with Microsoft Dynamics 365 and/or Salesforce, owning defined changes from requirements gathering and configuration through testing, documentation and production release. The environment is structured and collaborative, with an emphasis on safe change, good technical standards and clear communication. This is an excellent opportunity for a CRM administrator, applications analyst or junior functional consultant who wants broader ownership of business-critical systems. What You'll Do: Configure and maintain Dynamics 365 and/or Salesforce. Translate business requirements into effective system changes. Investigate incidents involving data, users, permissions, configuration and defects. Assess integrations, security, data models and downstream impacts. Create test cases and produce evidence for release approval. Support testing and UAT. Deploy changes through development, test/UAT and production environments. Follow established SDLC, security, change-control and release processes. Maintain clear technical and support documentation. Communicate progress, risks and dependencies to stakeholders. What You'll Bring: Commercial Dynamics 365 or Salesforce configuration experience. Strong analytical and troubleshooting ability. Understanding of data, integrations, security and automation. Experience gathering requirements and testing system changes. Exposure to controlled deployment across multiple environments. Experience working within structured change and release processes. Strong stakeholder communication. The ability to take ownership of defined work independently. Why You Should Apply: Own meaningful changes across enterprise systems. Develop broader knowledge of CRM, integration and release management. Work for a growing international software organisation. Access healthcare, pension contributions, life assurance and enhanced parental leave. Benefit from funded learning, generous annual leave options and additional wellbeing initiatives. Join an inclusive environment that supports development and transferable skills. Ready to Apply? Contact Daniel Newton to find out more. Please apply with a CV and a cover letter outlining why you're perfect for the role. Know someone great for the job? We offer a referral scheme, just get in touch! Note: We do our best to respond to every application, but due to volume, we can't always guarantee it. If you haven't heard back within 7 days, unfortunately, you haven't been successful this time. Keep an eye on our site for new opportunities!
03/11/2026
Full time
Systems Configuration Analyst | Greater Cardiff | up to £38,000 + benefits An established international software business is looking for a Systems Configuration Analyst to deliver controlled improvements across its enterprise applications. You will work with Microsoft Dynamics 365 and/or Salesforce, owning defined changes from requirements gathering and configuration through testing, documentation and production release. The environment is structured and collaborative, with an emphasis on safe change, good technical standards and clear communication. This is an excellent opportunity for a CRM administrator, applications analyst or junior functional consultant who wants broader ownership of business-critical systems. What You'll Do: Configure and maintain Dynamics 365 and/or Salesforce. Translate business requirements into effective system changes. Investigate incidents involving data, users, permissions, configuration and defects. Assess integrations, security, data models and downstream impacts. Create test cases and produce evidence for release approval. Support testing and UAT. Deploy changes through development, test/UAT and production environments. Follow established SDLC, security, change-control and release processes. Maintain clear technical and support documentation. Communicate progress, risks and dependencies to stakeholders. What You'll Bring: Commercial Dynamics 365 or Salesforce configuration experience. Strong analytical and troubleshooting ability. Understanding of data, integrations, security and automation. Experience gathering requirements and testing system changes. Exposure to controlled deployment across multiple environments. Experience working within structured change and release processes. Strong stakeholder communication. The ability to take ownership of defined work independently. Why You Should Apply: Own meaningful changes across enterprise systems. Develop broader knowledge of CRM, integration and release management. Work for a growing international software organisation. Access healthcare, pension contributions, life assurance and enhanced parental leave. Benefit from funded learning, generous annual leave options and additional wellbeing initiatives. Join an inclusive environment that supports development and transferable skills. Ready to Apply? Contact Daniel Newton to find out more. Please apply with a CV and a cover letter outlining why you're perfect for the role. Know someone great for the job? We offer a referral scheme, just get in touch! Note: We do our best to respond to every application, but due to volume, we can't always guarantee it. If you haven't heard back within 7 days, unfortunately, you haven't been successful this time. Keep an eye on our site for new opportunities!
Systems Configuration Analyst Greater Cardiff up to 38,000 + benefits An established international software business is looking for a Systems Configuration Analyst to deliver controlled improvements across its enterprise applications. You will work with Microsoft Dynamics 365 and/or Salesforce, owning defined changes from requirements gathering and configuration through testing, documentation and production release. The environment is structured and collaborative, with an emphasis on safe change, good technical standards and clear communication. This is an excellent opportunity for a CRM administrator, applications analyst or junior functional consultant who wants broader ownership of business-critical systems. What You'll Do: Configure and maintain Dynamics 365 and/or Salesforce. Translate business requirements into effective system changes. Investigate incidents involving data, users, permissions, configuration and defects. Assess integrations, security, data models and downstream impacts. Create test cases and produce evidence for release approval. Support testing and UAT. Deploy changes through development, test/UAT and production environments. Follow established SDLC, security, change-control and release processes. Maintain clear technical and support documentation. Communicate progress, risks and dependencies to stakeholders. What You'll Bring: Commercial Dynamics 365 or Salesforce configuration experience. Strong analytical and troubleshooting ability. Understanding of data, integrations, security and automation. Experience gathering requirements and testing system changes. Exposure to controlled deployment across multiple environments. Experience working within structured change and release processes. Strong stakeholder communication. The ability to take ownership of defined work independently. Why You Should Apply: Own meaningful changes across enterprise systems. Develop broader knowledge of CRM, integration and release management. Work for a growing international software organisation. Access healthcare, pension contributions, life assurance and enhanced parental leave. Benefit from funded learning, generous annual leave options and additional wellbeing initiatives. Join an inclusive environment that supports development and transferable skills. Ready to Apply? Contact Daniel Newton to find out more. Please apply with a CV and a cover letter outlining why you're perfect for the role. Know someone great for the job? We offer a referral scheme, just get in touch! Note: We do our best to respond to every application, but due to volume, we can't always guarantee it. If you haven't heard back within 7 days, unfortunately, you haven't been successful this time. Keep an eye on our site for new opportunities!
02/11/2026
Full time
Systems Configuration Analyst Greater Cardiff up to 38,000 + benefits An established international software business is looking for a Systems Configuration Analyst to deliver controlled improvements across its enterprise applications. You will work with Microsoft Dynamics 365 and/or Salesforce, owning defined changes from requirements gathering and configuration through testing, documentation and production release. The environment is structured and collaborative, with an emphasis on safe change, good technical standards and clear communication. This is an excellent opportunity for a CRM administrator, applications analyst or junior functional consultant who wants broader ownership of business-critical systems. What You'll Do: Configure and maintain Dynamics 365 and/or Salesforce. Translate business requirements into effective system changes. Investigate incidents involving data, users, permissions, configuration and defects. Assess integrations, security, data models and downstream impacts. Create test cases and produce evidence for release approval. Support testing and UAT. Deploy changes through development, test/UAT and production environments. Follow established SDLC, security, change-control and release processes. Maintain clear technical and support documentation. Communicate progress, risks and dependencies to stakeholders. What You'll Bring: Commercial Dynamics 365 or Salesforce configuration experience. Strong analytical and troubleshooting ability. Understanding of data, integrations, security and automation. Experience gathering requirements and testing system changes. Exposure to controlled deployment across multiple environments. Experience working within structured change and release processes. Strong stakeholder communication. The ability to take ownership of defined work independently. Why You Should Apply: Own meaningful changes across enterprise systems. Develop broader knowledge of CRM, integration and release management. Work for a growing international software organisation. Access healthcare, pension contributions, life assurance and enhanced parental leave. Benefit from funded learning, generous annual leave options and additional wellbeing initiatives. Join an inclusive environment that supports development and transferable skills. Ready to Apply? Contact Daniel Newton to find out more. Please apply with a CV and a cover letter outlining why you're perfect for the role. Know someone great for the job? We offer a referral scheme, just get in touch! Note: We do our best to respond to every application, but due to volume, we can't always guarantee it. If you haven't heard back within 7 days, unfortunately, you haven't been successful this time. Keep an eye on our site for new opportunities!
Lead Business Analyst - Cardiff (Hybrid) - 81,700 + Benefits A well-established organisation delivering critical services across the UK is looking for an experienced Lead Business Analyst to join its technology change function. This is a key leadership opportunity for someone who enjoys operating at the intersection of business strategy, technology delivery and stakeholder engagement. You'll play a pivotal role shaping major programmes of work before they enter delivery, ensuring technology investments align with business priorities and long-term strategic objectives. Working alongside Programme Managers, Solution Architects and senior business leaders, you'll help define future change initiatives while leading a small team of Business Analysts. What you'll do: Lead and mentor a team of Business Analysts Gather, document and validate business requirements Facilitate stakeholder workshops Produce business cases and investment papers Scope projects and define delivery requirements Manage risks, dependencies and assumptions Work closely with Solution Architects and Project Managers Support supplier assessments and solution evaluations Drive stakeholder alignment and decision making What you'll bring: Proven experience as a Lead or Senior Business Analyst Experience managing or mentoring BA teams Strong business case and investment paper experience Workshop facilitation expertise Excellent stakeholder management skills Experience within enterprise technology programmes Understanding of Waterfall delivery approaches Utilities experience desirable Why you should apply: Influence major strategic technology investments Work on large-scale transformation initiatives Join a collaborative and mature change environment Progress your leadership career Hybrid working model Strong long-term career prospects Ready to Apply Contact Daniel Newton to find out more. Please apply with a CV and a cover letter outlining why you're perfect for the role. Know someone great for the job? We offer a referral scheme, just get in touch! Note: We do our best to respond to every application, but due to volume, we can't always guarantee it. If you haven't heard back within 7 days, unfortunately, you haven't been successful this time. Keep an eye on our site for new opportunities!
01/11/2026
Full time
Lead Business Analyst - Cardiff (Hybrid) - 81,700 + Benefits A well-established organisation delivering critical services across the UK is looking for an experienced Lead Business Analyst to join its technology change function. This is a key leadership opportunity for someone who enjoys operating at the intersection of business strategy, technology delivery and stakeholder engagement. You'll play a pivotal role shaping major programmes of work before they enter delivery, ensuring technology investments align with business priorities and long-term strategic objectives. Working alongside Programme Managers, Solution Architects and senior business leaders, you'll help define future change initiatives while leading a small team of Business Analysts. What you'll do: Lead and mentor a team of Business Analysts Gather, document and validate business requirements Facilitate stakeholder workshops Produce business cases and investment papers Scope projects and define delivery requirements Manage risks, dependencies and assumptions Work closely with Solution Architects and Project Managers Support supplier assessments and solution evaluations Drive stakeholder alignment and decision making What you'll bring: Proven experience as a Lead or Senior Business Analyst Experience managing or mentoring BA teams Strong business case and investment paper experience Workshop facilitation expertise Excellent stakeholder management skills Experience within enterprise technology programmes Understanding of Waterfall delivery approaches Utilities experience desirable Why you should apply: Influence major strategic technology investments Work on large-scale transformation initiatives Join a collaborative and mature change environment Progress your leadership career Hybrid working model Strong long-term career prospects Ready to Apply Contact Daniel Newton to find out more. Please apply with a CV and a cover letter outlining why you're perfect for the role. Know someone great for the job? We offer a referral scheme, just get in touch! Note: We do our best to respond to every application, but due to volume, we can't always guarantee it. If you haven't heard back within 7 days, unfortunately, you haven't been successful this time. Keep an eye on our site for new opportunities!
Cyber Security Engineer Remote / South Wales Area 72,000 + Bonus + Excellent Benefits We're supporting a well-established organisation as they continue to strengthen their cyber resilience capabilities across a complex Microsoft-centric technology estate. This is a hands-on engineering role for someone who enjoys building, improving and securing modern enterprise environments. You'll play a key part in enhancing security controls, improving identity and access management, strengthening cloud security and reducing organisational risk through proactive security engineering. This is not a traditional SOC position. Whilst you'll contribute to threat detection and incident response activities, the focus of the role is designing, implementing and continuously improving security controls across Microsoft technologies and cloud platforms. What You'll Do Enhance and optimise Microsoft Defender and Microsoft Sentinel capabilities across the estate Design and implement security controls within Azure environments Lead improvements across Entra ID security, Conditional Access, Identity Protection and Privileged Identity Management Drive vulnerability management activities, remediation planning and risk reduction initiatives Implement and maintain data protection and information governance controls using Microsoft Purview Work closely with infrastructure, cloud and project teams to embed security into new and existing technology solutions Contribute to incident response activities and ongoing improvements to detection capabilities Provide technical security guidance to both technical and non-technical stakeholders Support compliance against recognised security frameworks including NCSC CAF, ISO27001, NIST CSF and CIS Controls What You'll Bring We're particularly interested in speaking with Security Engineers who have experience implementing and improving security controls rather than purely operating security tools. You'll likely have: Experience in a Security Engineering, Cyber Engineering or Security Infrastructure position Strong hands-on knowledge of Microsoft Defender and Microsoft Sentinel Experience securing Azure environments in production enterprise settings Good understanding of Entra ID security, Conditional Access and identity governance Practical experience of vulnerability management and remediation programmes Experience working with security frameworks and technical control implementation The ability to influence stakeholders and articulate security risk effectively Why Apply? This is an opportunity to join a growing cyber function where you'll have genuine influence over security strategy, tooling and control maturity. Rather than simply operating existing processes, you'll help shape how security is delivered across the organisation, working on a broad range of cloud, identity, data protection and resilience initiatives. Benefits Up to 10% discretionary bonus Flexible working arrangements 25 days holiday plus bank holidays Pension contribution of up to 15% Life assurance Flexible benefits package Enhanced family leave policies Annual salary review Retail discounts and cashback schemes Company sick pay Ready to Apply? Contact Daniel Newton to find out more. Please apply with a CV and a cover letter outlining why you feel you'd be a strong fit for the position. Know someone suitable? We offer a referral scheme, so please get in touch.
01/11/2026
Full time
Cyber Security Engineer Remote / South Wales Area 72,000 + Bonus + Excellent Benefits We're supporting a well-established organisation as they continue to strengthen their cyber resilience capabilities across a complex Microsoft-centric technology estate. This is a hands-on engineering role for someone who enjoys building, improving and securing modern enterprise environments. You'll play a key part in enhancing security controls, improving identity and access management, strengthening cloud security and reducing organisational risk through proactive security engineering. This is not a traditional SOC position. Whilst you'll contribute to threat detection and incident response activities, the focus of the role is designing, implementing and continuously improving security controls across Microsoft technologies and cloud platforms. What You'll Do Enhance and optimise Microsoft Defender and Microsoft Sentinel capabilities across the estate Design and implement security controls within Azure environments Lead improvements across Entra ID security, Conditional Access, Identity Protection and Privileged Identity Management Drive vulnerability management activities, remediation planning and risk reduction initiatives Implement and maintain data protection and information governance controls using Microsoft Purview Work closely with infrastructure, cloud and project teams to embed security into new and existing technology solutions Contribute to incident response activities and ongoing improvements to detection capabilities Provide technical security guidance to both technical and non-technical stakeholders Support compliance against recognised security frameworks including NCSC CAF, ISO27001, NIST CSF and CIS Controls What You'll Bring We're particularly interested in speaking with Security Engineers who have experience implementing and improving security controls rather than purely operating security tools. You'll likely have: Experience in a Security Engineering, Cyber Engineering or Security Infrastructure position Strong hands-on knowledge of Microsoft Defender and Microsoft Sentinel Experience securing Azure environments in production enterprise settings Good understanding of Entra ID security, Conditional Access and identity governance Practical experience of vulnerability management and remediation programmes Experience working with security frameworks and technical control implementation The ability to influence stakeholders and articulate security risk effectively Why Apply? This is an opportunity to join a growing cyber function where you'll have genuine influence over security strategy, tooling and control maturity. Rather than simply operating existing processes, you'll help shape how security is delivered across the organisation, working on a broad range of cloud, identity, data protection and resilience initiatives. Benefits Up to 10% discretionary bonus Flexible working arrangements 25 days holiday plus bank holidays Pension contribution of up to 15% Life assurance Flexible benefits package Enhanced family leave policies Annual salary review Retail discounts and cashback schemes Company sick pay Ready to Apply? Contact Daniel Newton to find out more. Please apply with a CV and a cover letter outlining why you feel you'd be a strong fit for the position. Know someone suitable? We offer a referral scheme, so please get in touch.
Senior Controls & Automation Engineer Location: Bridgwater, Somerset Salary: 55,000 - 75,000 per annum Working Pattern: Monday to Friday - Hybrid (3 days office / 2 days home) Contract: Permanent Are you an experienced Controls or Automation Engineer looking for the opportunity to take ownership of technically challenging projects, working with PLCs, robotics, servo systems and bespoke automated machinery? Would you enjoy being involved throughout the entire engineering process, from initial concept and software development through to commissioning and seeing your machinery operating successfully at customer sites? This is an opportunity to work on the design, development and delivery of complex automated equipment for customers across the UK and internationally. You'll have significant technical responsibility, working alongside mechanical engineers and other specialists to develop new machinery, upgrade existing equipment and deliver innovative automation solutions. With a salary of up to 75,000, hybrid working and a varied mix of software development, controls engineering and commissioning, this is an excellent opportunity for an experienced engineer looking for greater ownership and technical variety. This is what you'll be doing As Senior Controls & Automation Engineer, you'll take responsibility for developing and delivering the electrical controls and software elements of machinery projects, ensuring systems are designed, tested and commissioned to meet customer requirements. Your responsibilities will include: Designing, developing and programming PLC and HMI systems for bespoke automated machinery. Taking technical ownership of control systems from initial specification through to commissioning and customer acceptance. Developing electrical control designs, schematics and associated technical documentation. Integrating servo drives, motion control, industrial robotics and vision systems into automated equipment. Working closely with mechanical engineers to ensure all aspects of machinery design and automation operate effectively together. Developing control solutions for new machinery, equipment upgrades and modifications to existing installations. Ensuring control systems comply with relevant machinery safety standards and functional safety requirements. Troubleshooting software, electrical and control system issues during development, testing and commissioning. Supporting Factory Acceptance Testing (FAT), Site Acceptance Testing (SAT) and machinery commissioning. Liaising with customers, suppliers and engineering teams to deliver projects on time and to specification. Travelling to customer sites across the UK and internationally when required to support commissioning and technical activities. The experience you'll bring We're interested in speaking with experienced Controls Engineers, Automation Engineers and PLC Software Engineers with a background in machinery design, systems integration or industrial automation. Ideally, you'll have: Strong experience programming PLC and HMI systems within industrial automation. A background designing and developing control systems for automated machinery or specialist equipment. Experience with servo drives, motion control and associated automation technologies. Knowledge of industrial robotics and vision systems, ideally including ABB or FANUC. A good understanding of electrical control systems, schematics and control panel design. Knowledge of machinery safety, risk assessments and safety-related control systems. Experience commissioning automated machinery, including FAT and SAT. The ability to take technical ownership of projects and work collaboratively with mechanical engineers and customers. Strong problem-solving, communication and fault-finding skills. Flexibility to travel within the UK and internationally as required. Experience with MES integration would be advantageous. And this is what you'll get in return Salary of 55,000 - 75,000, depending on experience. Hybrid working, with three days per week in the Bridgwater office and two days working from home. The opportunity to work on complex, bespoke automated machinery and engineering projects. Exposure to advanced robotics, servo control, motion systems and industrial automation technologies. Responsibility for projects throughout the full engineering lifecycle, from design to commissioning. A varied role combining software development, electrical controls engineering and practical problem-solving. Opportunities to work with customers and engineering teams across the UK and internationally. You'll be joining an established engineering business where you'll have the opportunity to influence technical solutions, contribute to machinery development and take genuine ownership of challenging automation projects. Are you up to the challenge? If you're an experienced Controls or Automation Engineer looking for greater technical responsibility, interesting engineering projects and the flexibility of hybrid working, I'd be keen to hear from you. Apply today or contact Liam Reid at Yolk Recruitment for a confidential discussion. We also offer a referral scheme, so if you know somebody who could be suitable for this opportunity, please get in touch. Please note, whilst we do our best to contact all candidates, due to the high number of applications we receive, we cannot guarantee a response to every application. If you have not heard from us within seven days, unfortunately you have been unsuccessful on this occasion.
01/11/2026
Full time
Senior Controls & Automation Engineer Location: Bridgwater, Somerset Salary: 55,000 - 75,000 per annum Working Pattern: Monday to Friday - Hybrid (3 days office / 2 days home) Contract: Permanent Are you an experienced Controls or Automation Engineer looking for the opportunity to take ownership of technically challenging projects, working with PLCs, robotics, servo systems and bespoke automated machinery? Would you enjoy being involved throughout the entire engineering process, from initial concept and software development through to commissioning and seeing your machinery operating successfully at customer sites? This is an opportunity to work on the design, development and delivery of complex automated equipment for customers across the UK and internationally. You'll have significant technical responsibility, working alongside mechanical engineers and other specialists to develop new machinery, upgrade existing equipment and deliver innovative automation solutions. With a salary of up to 75,000, hybrid working and a varied mix of software development, controls engineering and commissioning, this is an excellent opportunity for an experienced engineer looking for greater ownership and technical variety. This is what you'll be doing As Senior Controls & Automation Engineer, you'll take responsibility for developing and delivering the electrical controls and software elements of machinery projects, ensuring systems are designed, tested and commissioned to meet customer requirements. Your responsibilities will include: Designing, developing and programming PLC and HMI systems for bespoke automated machinery. Taking technical ownership of control systems from initial specification through to commissioning and customer acceptance. Developing electrical control designs, schematics and associated technical documentation. Integrating servo drives, motion control, industrial robotics and vision systems into automated equipment. Working closely with mechanical engineers to ensure all aspects of machinery design and automation operate effectively together. Developing control solutions for new machinery, equipment upgrades and modifications to existing installations. Ensuring control systems comply with relevant machinery safety standards and functional safety requirements. Troubleshooting software, electrical and control system issues during development, testing and commissioning. Supporting Factory Acceptance Testing (FAT), Site Acceptance Testing (SAT) and machinery commissioning. Liaising with customers, suppliers and engineering teams to deliver projects on time and to specification. Travelling to customer sites across the UK and internationally when required to support commissioning and technical activities. The experience you'll bring We're interested in speaking with experienced Controls Engineers, Automation Engineers and PLC Software Engineers with a background in machinery design, systems integration or industrial automation. Ideally, you'll have: Strong experience programming PLC and HMI systems within industrial automation. A background designing and developing control systems for automated machinery or specialist equipment. Experience with servo drives, motion control and associated automation technologies. Knowledge of industrial robotics and vision systems, ideally including ABB or FANUC. A good understanding of electrical control systems, schematics and control panel design. Knowledge of machinery safety, risk assessments and safety-related control systems. Experience commissioning automated machinery, including FAT and SAT. The ability to take technical ownership of projects and work collaboratively with mechanical engineers and customers. Strong problem-solving, communication and fault-finding skills. Flexibility to travel within the UK and internationally as required. Experience with MES integration would be advantageous. And this is what you'll get in return Salary of 55,000 - 75,000, depending on experience. Hybrid working, with three days per week in the Bridgwater office and two days working from home. The opportunity to work on complex, bespoke automated machinery and engineering projects. Exposure to advanced robotics, servo control, motion systems and industrial automation technologies. Responsibility for projects throughout the full engineering lifecycle, from design to commissioning. A varied role combining software development, electrical controls engineering and practical problem-solving. Opportunities to work with customers and engineering teams across the UK and internationally. You'll be joining an established engineering business where you'll have the opportunity to influence technical solutions, contribute to machinery development and take genuine ownership of challenging automation projects. Are you up to the challenge? If you're an experienced Controls or Automation Engineer looking for greater technical responsibility, interesting engineering projects and the flexibility of hybrid working, I'd be keen to hear from you. Apply today or contact Liam Reid at Yolk Recruitment for a confidential discussion. We also offer a referral scheme, so if you know somebody who could be suitable for this opportunity, please get in touch. Please note, whilst we do our best to contact all candidates, due to the high number of applications we receive, we cannot guarantee a response to every application. If you have not heard from us within seven days, unfortunately you have been unsuccessful on this occasion.
IT Support Engineer Hertfordshire area, with occasional UK travel up to 35,000 Are you an IT Support Engineer who enjoys solving problems properly rather than simply passing tickets to another team? This permanent opportunity will give you ownership of first- and second-line support across a multisite organisation. You'll work in a modern Microsoft environment covering Microsoft 365, Windows, identity, endpoint management and security. It's a strong next step for someone who already has solid support experience and wants broader exposure to Intune, Entra ID, Microsoft Defender and cloud technology. You'll join a collaborative IT function where good troubleshooting, clear communication and continuous improvement are valued. What You'll Do: Provide first- and second-line support for desktops, laptops, mobiles, printers and peripherals. Triage and resolve incidents according to priority and business impact. Support Outlook, Teams, OneDrive, SharePoint and other Microsoft 365 services. Administer users and access through Active Directory and Entra ID. Support MFA, Conditional Access, Intune and Microsoft Defender. Complete joiner, mover and leaver processes. Assist with patching, endpoint compliance and vulnerability remediation. Maintain accurate asset, licence, subscription and telecoms records. Work with senior IT colleagues and external suppliers on more complex incidents. Improve documentation, knowledge articles and support processes. What You'll Bring: Experience in an IT support, helpdesk or desktop-support role. Strong Windows desktop troubleshooting skills. Practical Microsoft 365 support experience. Working knowledge of Active Directory or Entra ID. Exposure to Microsoft Defender or related endpoint-security tooling. Basic networking knowledge. Strong customer service, communication and troubleshooting skills. Experience supporting remote or multisite users. The ability to travel occasionally within the UK. Why You Should Apply: Work with a modern Microsoft technology stack. Gain further exposure to cloud identity, endpoint management and security. Take genuine ownership of incidents and user outcomes. Join a collaborative, forward-thinking IT team. Build experience relevant to senior support, infrastructure, cloud or security positions. Ready to Apply? Contact Daniel Newton to find out more. Please apply with a CV and a cover letter outlining why you're perfect for the role. Know someone great for the job? We offer a referral scheme, just get in touch! Note: We do our best to respond to every application, but due to volume, we can't always guarantee it. If you haven't heard back within 7 days, unfortunately, you haven't been successful this time. Keep an eye on our site for new opportunities!
01/11/2026
Full time
IT Support Engineer Hertfordshire area, with occasional UK travel up to 35,000 Are you an IT Support Engineer who enjoys solving problems properly rather than simply passing tickets to another team? This permanent opportunity will give you ownership of first- and second-line support across a multisite organisation. You'll work in a modern Microsoft environment covering Microsoft 365, Windows, identity, endpoint management and security. It's a strong next step for someone who already has solid support experience and wants broader exposure to Intune, Entra ID, Microsoft Defender and cloud technology. You'll join a collaborative IT function where good troubleshooting, clear communication and continuous improvement are valued. What You'll Do: Provide first- and second-line support for desktops, laptops, mobiles, printers and peripherals. Triage and resolve incidents according to priority and business impact. Support Outlook, Teams, OneDrive, SharePoint and other Microsoft 365 services. Administer users and access through Active Directory and Entra ID. Support MFA, Conditional Access, Intune and Microsoft Defender. Complete joiner, mover and leaver processes. Assist with patching, endpoint compliance and vulnerability remediation. Maintain accurate asset, licence, subscription and telecoms records. Work with senior IT colleagues and external suppliers on more complex incidents. Improve documentation, knowledge articles and support processes. What You'll Bring: Experience in an IT support, helpdesk or desktop-support role. Strong Windows desktop troubleshooting skills. Practical Microsoft 365 support experience. Working knowledge of Active Directory or Entra ID. Exposure to Microsoft Defender or related endpoint-security tooling. Basic networking knowledge. Strong customer service, communication and troubleshooting skills. Experience supporting remote or multisite users. The ability to travel occasionally within the UK. Why You Should Apply: Work with a modern Microsoft technology stack. Gain further exposure to cloud identity, endpoint management and security. Take genuine ownership of incidents and user outcomes. Join a collaborative, forward-thinking IT team. Build experience relevant to senior support, infrastructure, cloud or security positions. Ready to Apply? Contact Daniel Newton to find out more. Please apply with a CV and a cover letter outlining why you're perfect for the role. Know someone great for the job? We offer a referral scheme, just get in touch! Note: We do our best to respond to every application, but due to volume, we can't always guarantee it. If you haven't heard back within 7 days, unfortunately, you haven't been successful this time. Keep an eye on our site for new opportunities!
Mobile Device Rollout Engineer x 2/3 - Initial 3-4 Month Contract - South Wales - Outside IR35 - Rate: TBC Immediate Start I'm looking to speak with experienced Mobile Device Rollout / EUC Engineers for a large scale mobile refresh project covering a few thousand devices. It's a proper hands on rollout, getting new iPhones staged and configured, going out to site to replace the existing devices and making sure users are fully up and running before moving onto the next one. You'll deal with any issues around setup, enrolment and access as they come up, escalating anything more complex where needed. Anyone who's worked on a big refresh project will know the initial device count isn't always where it finishes either, with extra users and devices often coming into scope once the rollout starts, so there could be some longevity in it. Reach out if: You've got strong experience in IT hardware, mobile device or EUC rollout projects You're confident supporting iPhones and iOS within a corporate environment You've got experience with Intune, JAMF or another MDM platform You're comfortable with device staging, provisioning, enrolment and troubleshooting You understand Microsoft 365, Entra ID, MFA and user authentication You're confident supporting end users and happy working in a hands on deployment environment
01/11/2026
Contractor
Mobile Device Rollout Engineer x 2/3 - Initial 3-4 Month Contract - South Wales - Outside IR35 - Rate: TBC Immediate Start I'm looking to speak with experienced Mobile Device Rollout / EUC Engineers for a large scale mobile refresh project covering a few thousand devices. It's a proper hands on rollout, getting new iPhones staged and configured, going out to site to replace the existing devices and making sure users are fully up and running before moving onto the next one. You'll deal with any issues around setup, enrolment and access as they come up, escalating anything more complex where needed. Anyone who's worked on a big refresh project will know the initial device count isn't always where it finishes either, with extra users and devices often coming into scope once the rollout starts, so there could be some longevity in it. Reach out if: You've got strong experience in IT hardware, mobile device or EUC rollout projects You're confident supporting iPhones and iOS within a corporate environment You've got experience with Intune, JAMF or another MDM platform You're comfortable with device staging, provisioning, enrolment and troubleshooting You understand Microsoft 365, Entra ID, MFA and user authentication You're confident supporting end users and happy working in a hands on deployment environment
Service Delivery Manager Cardiff 62,000 + excellent benefits An opportunity has arisen for an experienced Service Delivery Manager to take ownership of business-critical technology services within a complex, regulated organisation. You'll operate at the centre of a multi-supplier technology environment, making sure strategic partners meet their service commitments and that technical performance translates into dependable outcomes for colleagues. The organisation supports a large, geographically distributed workforce and provides services that must remain resilient around the clock. This position combines supplier governance, operational service management, continual improvement and senior stakeholder engagement. It will suit someone who enjoys resolving complex cross-supplier issues, improving customer experience and bringing structure and accountability to service performance. What You'll Do: Own the end-to-end performance of a portfolio of IT services. Lead service reviews and hold strategic suppliers accountable for SLAs, KPIs and contractual obligations. Act as an escalation point for service issues, risks and supplier underperformance. Coordinate incident, major-incident, problem and change practices. Lead the operational transition of new and changed services. Maintain service catalogue and configuration information. Develop continual-improvement plans and track measurable benefits. Improve user experience through automation, self-service and knowledge management. Support service continuity, disaster recovery and regulatory compliance. Provide clear service-performance reporting to senior stakeholders. What You'll Bring: Significant IT service delivery or service management experience in a complex enterprise. Strong multi-supplier, outsourced-service or SIAM experience. Practical knowledge of ITIL 4 service-management practices. Experience managing SLAs, KPIs, supplier performance and service improvements. Broad technical understanding of cloud, infrastructure, SaaS, end-user computing and enterprise applications. Experience with enterprise ITSM and reporting tools, ideally ServiceNow and Power BI. Strong commercial awareness and confidence handling challenging supplier conversations. Excellent communication, analytical and stakeholder-management skills. Experience in utilities, critical infrastructure or another regulated 24/7 environment would be advantageous. Why You Should Apply: Take ownership of genuinely business-critical technology services. Work across a varied modern technology estate. Influence strategic suppliers and senior stakeholders. Deliver improvements that directly affect a large mobile and field-based workforce. Join an organisation investing in the resilience and development of its technology capability. Ready to Apply? Contact Daniel Newton to find out more. Please apply with a CV and a cover letter outlining why you're perfect for the role. Know someone great for the job? We offer a referral scheme, just get in touch! Note: We do our best to respond to every application, but due to volume, we can't always guarantee it. If you haven't heard back within 7 days, unfortunately, you haven't been successful this time. Keep an eye on our site for new opportunities!
01/11/2026
Full time
Service Delivery Manager Cardiff 62,000 + excellent benefits An opportunity has arisen for an experienced Service Delivery Manager to take ownership of business-critical technology services within a complex, regulated organisation. You'll operate at the centre of a multi-supplier technology environment, making sure strategic partners meet their service commitments and that technical performance translates into dependable outcomes for colleagues. The organisation supports a large, geographically distributed workforce and provides services that must remain resilient around the clock. This position combines supplier governance, operational service management, continual improvement and senior stakeholder engagement. It will suit someone who enjoys resolving complex cross-supplier issues, improving customer experience and bringing structure and accountability to service performance. What You'll Do: Own the end-to-end performance of a portfolio of IT services. Lead service reviews and hold strategic suppliers accountable for SLAs, KPIs and contractual obligations. Act as an escalation point for service issues, risks and supplier underperformance. Coordinate incident, major-incident, problem and change practices. Lead the operational transition of new and changed services. Maintain service catalogue and configuration information. Develop continual-improvement plans and track measurable benefits. Improve user experience through automation, self-service and knowledge management. Support service continuity, disaster recovery and regulatory compliance. Provide clear service-performance reporting to senior stakeholders. What You'll Bring: Significant IT service delivery or service management experience in a complex enterprise. Strong multi-supplier, outsourced-service or SIAM experience. Practical knowledge of ITIL 4 service-management practices. Experience managing SLAs, KPIs, supplier performance and service improvements. Broad technical understanding of cloud, infrastructure, SaaS, end-user computing and enterprise applications. Experience with enterprise ITSM and reporting tools, ideally ServiceNow and Power BI. Strong commercial awareness and confidence handling challenging supplier conversations. Excellent communication, analytical and stakeholder-management skills. Experience in utilities, critical infrastructure or another regulated 24/7 environment would be advantageous. Why You Should Apply: Take ownership of genuinely business-critical technology services. Work across a varied modern technology estate. Influence strategic suppliers and senior stakeholders. Deliver improvements that directly affect a large mobile and field-based workforce. Join an organisation investing in the resilience and development of its technology capability. Ready to Apply? Contact Daniel Newton to find out more. Please apply with a CV and a cover letter outlining why you're perfect for the role. Know someone great for the job? We offer a referral scheme, just get in touch! Note: We do our best to respond to every application, but due to volume, we can't always guarantee it. If you haven't heard back within 7 days, unfortunately, you haven't been successful this time. Keep an eye on our site for new opportunities!
Senior Salesforce QA Analyst - Morden / Hybrid - 70,000 + benefits An opportunity has arisen for an experienced Salesforce QA Analyst to take ownership of testing across a growing suite of business-critical Salesforce solutions. You will work closely with developers, business analysts, project managers and operational stakeholders to make sure new functionality, platform changes and integrations are reliable and fit for purpose. The role offers a varied mix of test planning, hands-on manual testing, automation and business-facing UAT. Automation is an important part of the position. You will build and maintain repeatable automated tests, ideally using Playwright or Cypress, while helping the wider team improve test coverage, traceability and release confidence. What You'll Do: Develop test strategies, plans, cases and reusable test scripts. Test Salesforce Sales Cloud, Service Cloud and customised solutions. Build and maintain automated regression tests. Perform manual, regression, integration and performance testing. Test APIs and system integrations. Coordinate UAT with business stakeholders. Record and manage defects through to resolution. Maintain Salesforce test environments, sandboxes and test data. Report on test execution, coverage, risks and defect trends. Support junior testers and improve QA processes. What You'll Bring: At least three years' software-testing experience. A minimum of two years testing Salesforce solutions. Hands-on test-automation experience, ideally with Playwright or Cypress. Experience writing test scripts, test cases and test plans. Knowledge of Sales Cloud, Service Cloud and Salesforce customisations. Familiarity with Jira, Bugzilla or a similar defect-management platform. Strong analytical, communication and stakeholder-management skills. An organised, quality-focused approach. Why You Should Apply: Take meaningful ownership of Salesforce quality and release confidence. Work across automation, functional testing, integrations and UAT. Join a collaborative technology environment with scope to improve QA practices. Access healthcare, pension contributions, life assurance and learning support. Benefit from generous annual leave, enhanced parental leave and a cycle-to-work scheme. Ready to Apply? Contact Daniel Newton to find out more. Please apply with a CV and a cover letter outlining why you're perfect for the role. Know someone great for the job? We offer a referral scheme, just get in touch! Note: We do our best to respond to every application, but due to volume, we can't always guarantee it. If you haven't heard back within 7 days, unfortunately, you haven't been successful this time. Keep an eye on our site for new opportunities!
01/11/2026
Full time
Senior Salesforce QA Analyst - Morden / Hybrid - 70,000 + benefits An opportunity has arisen for an experienced Salesforce QA Analyst to take ownership of testing across a growing suite of business-critical Salesforce solutions. You will work closely with developers, business analysts, project managers and operational stakeholders to make sure new functionality, platform changes and integrations are reliable and fit for purpose. The role offers a varied mix of test planning, hands-on manual testing, automation and business-facing UAT. Automation is an important part of the position. You will build and maintain repeatable automated tests, ideally using Playwright or Cypress, while helping the wider team improve test coverage, traceability and release confidence. What You'll Do: Develop test strategies, plans, cases and reusable test scripts. Test Salesforce Sales Cloud, Service Cloud and customised solutions. Build and maintain automated regression tests. Perform manual, regression, integration and performance testing. Test APIs and system integrations. Coordinate UAT with business stakeholders. Record and manage defects through to resolution. Maintain Salesforce test environments, sandboxes and test data. Report on test execution, coverage, risks and defect trends. Support junior testers and improve QA processes. What You'll Bring: At least three years' software-testing experience. A minimum of two years testing Salesforce solutions. Hands-on test-automation experience, ideally with Playwright or Cypress. Experience writing test scripts, test cases and test plans. Knowledge of Sales Cloud, Service Cloud and Salesforce customisations. Familiarity with Jira, Bugzilla or a similar defect-management platform. Strong analytical, communication and stakeholder-management skills. An organised, quality-focused approach. Why You Should Apply: Take meaningful ownership of Salesforce quality and release confidence. Work across automation, functional testing, integrations and UAT. Join a collaborative technology environment with scope to improve QA practices. Access healthcare, pension contributions, life assurance and learning support. Benefit from generous annual leave, enhanced parental leave and a cycle-to-work scheme. Ready to Apply? Contact Daniel Newton to find out more. Please apply with a CV and a cover letter outlining why you're perfect for the role. Know someone great for the job? We offer a referral scheme, just get in touch! Note: We do our best to respond to every application, but due to volume, we can't always guarantee it. If you haven't heard back within 7 days, unfortunately, you haven't been successful this time. Keep an eye on our site for new opportunities!
