Acuro Associates Ltd

5 job(s) at Acuro Associates Ltd

Acuro Associates Ltd City, Birmingham
23/09/2026
Full time
Technical Consultant Infrastructure & Software Delivery Location: UK (Fully Remote). Must be based in the UK Sector: Enterprise Software The Role We're looking for a Technical Consultant to deliver and support enterprise software solutions within customer environments across on-premise, hosted and cloud infrastructures. This is a hands-on technical consultancy role combining software implementation, infrastructure troubleshooting, deployment automation and customer-facing technical delivery. You'll work closely with customers, project teams and service teams to deploy, support and optimise critical healthcare software platforms. Success in this role requires strong Microsoft infrastructure experience, excellent troubleshooting skills and the ability to automate deployment activities using tools such as PowerShell, YAML and Azure DevOps. This is not a DevOps or Platform Engineering role. We're seeking someone with a strong infrastructure and implementation background who enjoys working directly with customers and solving complex technical challenges. Key Responsibilities: Deliver technical implementations of enterprise software solutions into customer environments, working directly with customer IT teams to deploy and configure solutions across on-premise, hosted and Azure-based infrastructures Configure, support and troubleshoot Windows Server, Active Directory, IIS, virtualisation, storage, networking and security components. Use Azure DevOps, YAML and PowerShell to automate software deployment and configuration activities Support infrastructure upgrades, migrations and technical change projects Provide 3rd line and escalated technical support for complex customer incidents. Produce high-quality technical documentation including deployment guides, HLDs, LLDs, DR documentation and knowledge articles Participate in a remote on-call rota (approximately two Sundays per month) Essential Skills & Experience: Experience deploying, implementing or supporting enterprise software within customer environments Advanced PowerShell scripting and automation experience Strong Microsoft infrastructure background including Windows Server, Active Director, IIS and Networking Experience with VMware and/or Hyper-V virtualisation platforms Experience using YAML and deployment automation technologies. Exposure to Azure DevOps pipelines or similar deployment tooling. Experience working within technical consulting, professional services, implementation or customer-facing technical roles Experience producing high-quality technical documentation Familiarity with ITIL-aligned support and change management processes Excellent communication skills with both technical and non-technical stakeholders Must have the right to work in the UK Desirable Skills Experience with Microsoft SQL Server, Oracle RAC or Data Guard Endpoint security and endpoint management technologies Linux administration experience Exposure to AI-assisted tooling such as Microsoft Copilot Why Join Us? Fully remote UK role Work on mission-critical healthcare systems used by the NHS Broad technical exposure across infrastructure, automation, cloud and enterprise software delivery High levels of ownership and autonomy Strong team culture with ongoing training and development opportunities. Opportunity to develop both consulting and technical expertise in a growing specialist environment
Acuro Associates Ltd Reading, Oxfordshire
23/09/2026
Full time
Technical Consultant Infrastructure & Software Delivery Location: UK (Fully Remote). Must be based in the UK Sector: Enterprise Software The Role We're looking for a Technical Consultant to deliver and support enterprise software solutions within customer environments across on-premise, hosted and cloud infrastructures. This is a hands-on technical consultancy role combining software implementation, infrastructure troubleshooting, deployment automation and customer-facing technical delivery. You'll work closely with customers, project teams and service teams to deploy, support and optimise critical healthcare software platforms. Success in this role requires strong Microsoft infrastructure experience, excellent troubleshooting skills and the ability to automate deployment activities using tools such as PowerShell, YAML and Azure DevOps. This is not a DevOps or Platform Engineering role. We're seeking someone with a strong infrastructure and implementation background who enjoys working directly with customers and solving complex technical challenges. Key Responsibilities: Deliver technical implementations of enterprise software solutions into customer environments, working directly with customer IT teams to deploy and configure solutions across on-premise, hosted and Azure-based infrastructures Configure, support and troubleshoot Windows Server, Active Directory, IIS, virtualisation, storage, networking and security components. Use Azure DevOps, YAML and PowerShell to automate software deployment and configuration activities Support infrastructure upgrades, migrations and technical change projects Provide 3rd line and escalated technical support for complex customer incidents. Produce high-quality technical documentation including deployment guides, HLDs, LLDs, DR documentation and knowledge articles Participate in a remote on-call rota (approximately two Sundays per month) Essential Skills & Experience: Experience deploying, implementing or supporting enterprise software within customer environments Advanced PowerShell scripting and automation experience Strong Microsoft infrastructure background including Windows Server, Active Director, IIS and Networking Experience with VMware and/or Hyper-V virtualisation platforms Experience using YAML and deployment automation technologies. Exposure to Azure DevOps pipelines or similar deployment tooling. Experience working within technical consulting, professional services, implementation or customer-facing technical roles Experience producing high-quality technical documentation Familiarity with ITIL-aligned support and change management processes Excellent communication skills with both technical and non-technical stakeholders Must have the right to work in the UK Desirable Skills Experience with Microsoft SQL Server, Oracle RAC or Data Guard Endpoint security and endpoint management technologies Linux administration experience Exposure to AI-assisted tooling such as Microsoft Copilot Why Join Us? Fully remote UK role Work on mission-critical healthcare systems used by the NHS Broad technical exposure across infrastructure, automation, cloud and enterprise software delivery High levels of ownership and autonomy Strong team culture with ongoing training and development opportunities. Opportunity to develop both consulting and technical expertise in a growing specialist environment
Acuro Associates Ltd Reading, Oxfordshire
03/09/2026
Full time
Account Manager- B2B Software Hybrid/Reading Want to join a software company where customers genuinely matter? This is not a high-volume account management role where you're measured purely on calls, meetings or aggressive sales targets. Instead, you'll become a trusted partner to a portfolio of customers, helping them get maximum value from a software platform that is making a real difference to their businesses. You'll build long-term relationships, understand how customers work, solve problems, identify opportunities for improvement and help them grow with the platform. For the right person, this is an opportunity to join a small, ambitious SaaS business at an exciting stage of growth, where your contribution will be visible, valued and capable of shaping the future of both the customer base and your own career. What makes this role different? The company's culture is built around genuinely looking after customers. They are seeking someone who enjoys becoming an expert in a product, understands how technology can solve business challenges, and can build strong, lasting relationships based on trust rather than hard selling. The commercial side of the role is important, but success comes from helping customers realise more value. When customers can clearly see the benefits of the platform, conversations about additional modules, services and upgrades happen naturally and consultatively. If you take pride in helping customers succeed and enjoy spotting opportunities that genuinely benefit them, you'll fit right in. The Account Manager B2B Software role You'll take ownership of a portfolio of existing customers, becoming their primary point of contact and trusted adviser. You'll work closely with clients to understand their goals, maximise adoption of the platform and ensure they continue to see measurable value from their investment. Your responsibilities will include: Managing and developing relationships with existing customers. Conducting regular account reviews focused on usage, value and future opportunities. Identifying opportunities for customers to benefit from additional services, functionality or platform enhancements. Protecting and growing recurring revenue through excellent customer engagement and retention activities. Working collaboratively with Product, Engineering and Commercial teams, ensuring customer feedback influences future development. Supporting renewals, business reviews and customer meetings both remotely and face-to-face. Requirements for the Account Manager- B2B software: B2B Software or SaaS Account Management/Customer Success for at least 2-3 years with a minimum of 2 years in a single role to demonstrate the ability to acheive year on year ARR targets and KPIs. Most importantly, you'll be someone who: Genuinely cares about customer outcomes Loves building long-term relationships Can quickly learn and become confident with software products Enjoys understanding how customers operate and finding ways to help them succeed Has a consultative approach to commercial conversations Is naturally curious, organised and proactive Thrives in a fast-moving growth business where everyone contributes to success Previous experience growing existing customer accounts through up-selling or cross-selling would be highly beneficial, but the style is far more important than a "hard sales" mentality. The best people in this business succeed because customers trust them Why join? Join a growing software company with significant ambitions Be part of a close-knit team where your impact is visible Genuine career progression as the company continues to expand Hybrid working environment Private medical cover. Enhanced holiday entitlement including your birthday off Excellent company culture focused on collaboration, customer success and continuous improvement Interested? If you're looking for a role where relationship building, customer advocacy and consultative commercial skills are valued equally, and you're excited by the prospect of joining a high-growth SaaS business where you can make a real difference, we'd love to hear from you.
Acuro Associates Ltd Rawdon, Leeds
03/09/2026
Full time
Director of Software Engineering Remote based in the UKI with occasional travel Overview A senior leadership role owning end-to-end engineering delivery, and commercial outcomes for a UK and global healthcare software supplier. You will drive product growth, lead global platform convergence, and embed AI as a core productivity and differentiation capability. This role will be overseeing software engineering delivery for well established, market leading products at a point where customer led requirements will drive future development effort. You will also be leveraging AI across the software engineering organisation. A great time to join. This will suit someone who has previously owned and can drive strategic decision making across a Software Engineering organisation. Genuine growth potential This role is UKI focussed initially, and has genuine growth potential with a road to VP, which would include owning engineering for UKI and EU products. Key Responsibilities for the Director of Software Engineering: Own Software Engineering end to end: architecture, delivery, and lifecycle for UKI products Drive revenue growth through differentiated capabilities, faster time to value, and commercial execution Deliver high-quality, mission-critical, regulated clinical software with clear accountability for outcomes Lead AI-first transformation across platforms, and engineering practices, improving velocity, quality, and cost to serve Partner with Product Management, Sales, Marketing, Services, and Support to accelerate go-to-market, implementations, renewals, and expansion Lead globally distributed teams with strong execution discipline and outcome-based accountability- headcount of 65+ across UK and India Skills & Experience for the Director of Software Engineering: Proven director level ownership of Software Engineering covering workforce transformation, AI strategy & governance and global scale delivery Strong commercial mindset with a track record of delivering growth for a software vendor/author and owning software portfolios of circa £100M Experience delivering large-scale, regulated or mission-critical platforms Demonstrated success leading AI-enabled or technology-led transformation Strong cross-functional influence and stakeholder engagement skills with Customers, Product Management, Sales & Marketing, Support and Professional Services Experience leading global, multi-time-zone teams, 70+ headcount Knowledge of regulated software environments such as healthcare desirable Degree in Computer Science, Engineering, or similar (or equivalent experience) OK with remote based role and occasional travel to international company offices and customer sites
Acuro Associates Ltd Watford, Hertfordshire
03/09/2026
Full time
Director of Software Engineering Remote based in the UKI with occasional travel Overview A senior leadership role owning end-to-end engineering delivery, and commercial outcomes for a UK and global healthcare software supplier. You will drive product growth, lead global platform convergence, and embed AI as a core productivity and differentiation capability. This role will be overseeing software engineering delivery for well established, market leading products at a point where customer led requirements will drive future development effort. You will also be leveraging AI across the software engineering organisation. A great time to join. This will suit someone who has previously owned and can drive strategic decision making across a Software Engineering organisation. Genuine growth potential This role is UKI focussed initially, and has genuine growth potential with a road to VP, which would include owning engineering for UKI and EU products. Key Responsibilities for the Director of Software Engineering: Own Software Engineering end to end: architecture, delivery, and lifecycle for UKI products Drive revenue growth through differentiated capabilities, faster time to value, and commercial execution Deliver high-quality, mission-critical, regulated clinical software with clear accountability for outcomes Lead AI-first transformation across platforms, and engineering practices, improving velocity, quality, and cost to serve Partner with Product Management, Sales, Marketing, Services, and Support to accelerate go-to-market, implementations, renewals, and expansion Lead globally distributed teams with strong execution discipline and outcome-based accountability- headcount of 65+ across UK and India Skills & Experience for the Director of Software Engineering: Proven director level ownership of Software Engineering covering workforce transformation, AI strategy & governance and global scale delivery Strong commercial mindset with a track record of delivering growth for a software vendor/author and owning software portfolios of circa £100M Experience delivering large-scale, regulated or mission-critical platforms Demonstrated success leading AI-enabled or technology-led transformation Strong cross-functional influence and stakeholder engagement skills with Customers, Product Management, Sales & Marketing, Support and Professional Services Experience leading global, multi-time-zone teams, 70+ headcount Knowledge of regulated software environments such as healthcare desirable Degree in Computer Science, Engineering, or similar (or equivalent experience) OK with remote based role and occasional travel to international company offices and customer sites