This role sits at the intersection of data analysis and engineering, with a strong focus on asset and equipment data. You'll be responsible for analysing, maintaining and improving asset data held in SAP, working closely with engineering teams to ensure the data accurately reflects the equipment in use. A solid data analyst background combined with an engineering or mechanical background is essential, as you'll need to understand the assets themselves and the conversations happening around them.Internal title for this role: MDM AnalystThe position is offered on a fixed-term contract for 9-12 months, with the possibility of extension or becoming permanent. What you'll be doing as a MDM Analyst Managing, analysing and maintaining asset and equipment master data in SAP. Working closely with engineers to understand equipment structures, specifications and data requirements. Ensuring asset data supports maintenance planning, reliability and operational decision-making. Identifying data quality issues and translating engineering needs into clear data standardsSupporting data governance, documentation and continuous improvement of asset data processes. Base location : Reading, Clearwater Court.This is a hybrid role, with 2 days per week based in the office and 3 days working remotely. What you should bring to the role A solid engineering background, electrical, mechanical, or similar, enabling you to understand and interpret technical asset information Proven experience working with asset data in SAP, including asset or master data, or a comparable enterprise asset management system Experience working in an asset-intensive environment, ideally utilities or infrastructure, with an understanding of the asset life cycle and the importance of an accurate asset register Familiarity with typical water industry assets such as pumping stations, treatment works, networks, valves, meters, and associated electrical and mechanical equipment would be advantageous What's in it for you? This role will be paid up to £50,000 per annum, depending on skills and experience. 26 days holiday per year, increasing to 30 with the length of service. (plus bank holidays) Generous Pension Scheme through AON. Access to lots of benefits to help you take care of yourself and your family's health and wellbeing, and your finances - from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance. Find out more about our benefits and perks Who are we? We're the UK's largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It's a big job, and we've got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come. Learn more about our purpose and values Working at Thames Wate r Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you'll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits.If you're looking for a sustainable and successful career where you can make a daily difference to millions of people's lives while helping to protect the world of water for future generations, we'll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet.Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more.We're committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that's extra time, accessible formats, or anything else, just let us know. We're here to help and support.When a crisis happens, we all rally around to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business and meet colleagues. Disclaimer: Due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.
21/01/2026
Full time
This role sits at the intersection of data analysis and engineering, with a strong focus on asset and equipment data. You'll be responsible for analysing, maintaining and improving asset data held in SAP, working closely with engineering teams to ensure the data accurately reflects the equipment in use. A solid data analyst background combined with an engineering or mechanical background is essential, as you'll need to understand the assets themselves and the conversations happening around them.Internal title for this role: MDM AnalystThe position is offered on a fixed-term contract for 9-12 months, with the possibility of extension or becoming permanent. What you'll be doing as a MDM Analyst Managing, analysing and maintaining asset and equipment master data in SAP. Working closely with engineers to understand equipment structures, specifications and data requirements. Ensuring asset data supports maintenance planning, reliability and operational decision-making. Identifying data quality issues and translating engineering needs into clear data standardsSupporting data governance, documentation and continuous improvement of asset data processes. Base location : Reading, Clearwater Court.This is a hybrid role, with 2 days per week based in the office and 3 days working remotely. What you should bring to the role A solid engineering background, electrical, mechanical, or similar, enabling you to understand and interpret technical asset information Proven experience working with asset data in SAP, including asset or master data, or a comparable enterprise asset management system Experience working in an asset-intensive environment, ideally utilities or infrastructure, with an understanding of the asset life cycle and the importance of an accurate asset register Familiarity with typical water industry assets such as pumping stations, treatment works, networks, valves, meters, and associated electrical and mechanical equipment would be advantageous What's in it for you? This role will be paid up to £50,000 per annum, depending on skills and experience. 26 days holiday per year, increasing to 30 with the length of service. (plus bank holidays) Generous Pension Scheme through AON. Access to lots of benefits to help you take care of yourself and your family's health and wellbeing, and your finances - from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance. Find out more about our benefits and perks Who are we? We're the UK's largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It's a big job, and we've got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come. Learn more about our purpose and values Working at Thames Wate r Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you'll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits.If you're looking for a sustainable and successful career where you can make a daily difference to millions of people's lives while helping to protect the world of water for future generations, we'll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet.Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more.We're committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that's extra time, accessible formats, or anything else, just let us know. We're here to help and support.When a crisis happens, we all rally around to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business and meet colleagues. Disclaimer: Due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.
We are looking for a Wastewater Network Engineer to join our Home Counties networks team. This role will be field-based, and you will be expected to work and travel within the Home Counties area. Base Location: Hockford (STW) - GU24 0DE, Rye Meads Sewage Works - SG12 8JY Working Pattern or hours: 38 Hours Monday-Friday, plus the inclusion on a standby rota for which you will receive additional payment. Due to the nature of the role, a full UK driving licence is essential. Your role will be supporting our customers and protecting the environment.You will be overseeing our contractors and ensuring they are working safely and efficiently.Working alongside them to resolve defects on our sewer network. What you'll be doing as a Wastewater Network Engineer The day-to-day operation of the waste network includes the resolution of sewer collapses, blockages, flooding of customers' homes, and pollution to watercourses. Taking personal ownership of customer issues, i.e. responding to queries, complaints, and resolving issues. Ensuring compliance with all relevant regulations and standards during repairs. Acting as a local network expert, providing information for risk assessments and sharing information regarding network risks and other health and safety issues. Attending meetings with customers, councils, and the Environment Agency to discuss how our business can best support them. Providing critical on-site information to support the wider Operations team. Supervising contractors to ensure that they are working safely and adhering to company policies & procedures. Documenting and capturing accurate data using IT field systems. What you should bring to the role Experience in a field-based operations role within a similar organisation would be desirable. Along with experience in collating data and report writing. Be a self-motivated individual who can immerse themselves into the team around them, you need to be very disciplined, have the desire to learn from those around you and have a can-do attitude. This role can be demanding at times, but very rewarding too. Take Ownership of responding quickly to faults, being curious to fully understand the problem, and identifying the best solution to resolve it the first time. Have excellent communication and interpersonal skills to interact with the team. Teamwork - We are one team, and our end goals are the same. Proactive - take the lead on recommendations and improvements around the site and communicate effectively. Must be prepared to be trained in safety procedures. Knowledge and awareness of health and safety standards. Due to the nature of the role, a full UK driving licence for manual vehicles is essential. What's in it for you? Salary from £28,000 per annum, depending on skills and experience, plus you will receive a company van. Annual Leave - 24 days holiday per year, increasing to 28 with the length of service (plus bank holidays) Generous Paternity Leave, including 4 weeks paid and an optional 2 weeks unpaid. Enhanced Maternity Leave, 26 weeks full pay and 13 weeks half pay. Generous Pension Scheme through AON. Performance-related pay plan directly linked to company performance measures and targets Access to lots of benefits to help you take care of you and your family's health and wellbeing, and your finances - from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance. Find out more about our benefits and perks Who are we? We're the UK's largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It's a big job and we've got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come. Learn more about our purpose and values Working at Thames Wate r Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you'll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits.If you're looking for a sustainable and successful career where you can make a daily difference to millions of people's lives while helping to protect the world of water for future generations, we'll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet.Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more.We're committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that's extra time, accessible formats, or anything else just let us know, we're here to help and support.When a crisis happens, we all rally around to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business and meet colleagues. Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.
21/01/2026
Full time
We are looking for a Wastewater Network Engineer to join our Home Counties networks team. This role will be field-based, and you will be expected to work and travel within the Home Counties area. Base Location: Hockford (STW) - GU24 0DE, Rye Meads Sewage Works - SG12 8JY Working Pattern or hours: 38 Hours Monday-Friday, plus the inclusion on a standby rota for which you will receive additional payment. Due to the nature of the role, a full UK driving licence is essential. Your role will be supporting our customers and protecting the environment.You will be overseeing our contractors and ensuring they are working safely and efficiently.Working alongside them to resolve defects on our sewer network. What you'll be doing as a Wastewater Network Engineer The day-to-day operation of the waste network includes the resolution of sewer collapses, blockages, flooding of customers' homes, and pollution to watercourses. Taking personal ownership of customer issues, i.e. responding to queries, complaints, and resolving issues. Ensuring compliance with all relevant regulations and standards during repairs. Acting as a local network expert, providing information for risk assessments and sharing information regarding network risks and other health and safety issues. Attending meetings with customers, councils, and the Environment Agency to discuss how our business can best support them. Providing critical on-site information to support the wider Operations team. Supervising contractors to ensure that they are working safely and adhering to company policies & procedures. Documenting and capturing accurate data using IT field systems. What you should bring to the role Experience in a field-based operations role within a similar organisation would be desirable. Along with experience in collating data and report writing. Be a self-motivated individual who can immerse themselves into the team around them, you need to be very disciplined, have the desire to learn from those around you and have a can-do attitude. This role can be demanding at times, but very rewarding too. Take Ownership of responding quickly to faults, being curious to fully understand the problem, and identifying the best solution to resolve it the first time. Have excellent communication and interpersonal skills to interact with the team. Teamwork - We are one team, and our end goals are the same. Proactive - take the lead on recommendations and improvements around the site and communicate effectively. Must be prepared to be trained in safety procedures. Knowledge and awareness of health and safety standards. Due to the nature of the role, a full UK driving licence for manual vehicles is essential. What's in it for you? Salary from £28,000 per annum, depending on skills and experience, plus you will receive a company van. Annual Leave - 24 days holiday per year, increasing to 28 with the length of service (plus bank holidays) Generous Paternity Leave, including 4 weeks paid and an optional 2 weeks unpaid. Enhanced Maternity Leave, 26 weeks full pay and 13 weeks half pay. Generous Pension Scheme through AON. Performance-related pay plan directly linked to company performance measures and targets Access to lots of benefits to help you take care of you and your family's health and wellbeing, and your finances - from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance. Find out more about our benefits and perks Who are we? We're the UK's largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It's a big job and we've got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come. Learn more about our purpose and values Working at Thames Wate r Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you'll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits.If you're looking for a sustainable and successful career where you can make a daily difference to millions of people's lives while helping to protect the world of water for future generations, we'll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet.Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more.We're committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that's extra time, accessible formats, or anything else just let us know, we're here to help and support.When a crisis happens, we all rally around to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business and meet colleagues. Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.
Technical Specialist - Waste Networks Location: SloughWe're looking for a Technical Specialist to join our expert team in Slough, supporting the day-to-day operations of Thames Water's Waste Networks.This is a great opportunity to play a vital role in ensuring our network runs smoothly, efficiently, and with minimal customer and environmental impact. You'll be the first point of contact for field teams who need technical advice or guidance when responding to incidents such as blockages, flooding, pollution, or asset failures.Using your knowledge and the latest digital tools, you'll triage incidents, raise the right work at the right time, and help teams get it right the first time.This role combines operational decision-making with strategic input. You'll be involved in both day-to-day issue resolution and long-term improvement projects that shape the future of our network and services. What you'll be doing as a Technical Specialist Providing technical support and guidance to field teams and stakeholders. Raising, reviewing and signing off on remedial and planned work. Triaging incidents and helping ensure quick, effective resolution. Balancing operational need, cost, and customer impact in decision-making. Collaborating with engineers to find long-term, cost-effective solutions. Ensuring accurate data is captured and processes are followed. Supporting performance, regulatory compliance, and customer satisfaction. Working across departments to drive continuous improvement. To thrive in this role, the essential criteria you'll need are An understanding of drainage and waste networks is desirable. Experience working in a technical, operational or customer-focused role. Strong communication, stakeholder management, and problem-solving skills. High attention to detail with a commitment to data quality and accuracy. Competency with IT systems and office software. A positive mindset and the ability to work both independently and in a team. Knowledge of Health & Safety regulations. What's in it for you? Offering a starting salary from £34,320. 26 days holiday per year, increasing to 30 with the length of service. (Plus bank holidays) Benefits on Tap, access to discounts, cashback and instant vouchers. Generous Pension Scheme through AON. Generous Paternity Leave , including 4 weeks paid and an optional 2 weeks unpaid. Enhanced Maternity Leave, 26 weeks full pay and 13 weeks half pay! Ongoing performance development reviews to help you be your best and identify growth opportunities. Performance-related pay plan directly linked to company performance measures and targets. Find out more about our benefits and perks Who are we? We're the UK's largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It's a big job and we've got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come. Learn more about our purpose and values Working at Thames Wate r Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you'll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits.If you're looking for a sustainable and successful career where you can make a daily difference to millions of people's lives while helping to protect the world of water for future generations, we'll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet.Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more. We're committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process . If you need any adjustments, whether that's extra time, accessible formats, or anything else just let us know , we're here to help and support . When a crisis happens, we all rally around to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business and meet colleagues. Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.
02/10/2025
Full time
Technical Specialist - Waste Networks Location: SloughWe're looking for a Technical Specialist to join our expert team in Slough, supporting the day-to-day operations of Thames Water's Waste Networks.This is a great opportunity to play a vital role in ensuring our network runs smoothly, efficiently, and with minimal customer and environmental impact. You'll be the first point of contact for field teams who need technical advice or guidance when responding to incidents such as blockages, flooding, pollution, or asset failures.Using your knowledge and the latest digital tools, you'll triage incidents, raise the right work at the right time, and help teams get it right the first time.This role combines operational decision-making with strategic input. You'll be involved in both day-to-day issue resolution and long-term improvement projects that shape the future of our network and services. What you'll be doing as a Technical Specialist Providing technical support and guidance to field teams and stakeholders. Raising, reviewing and signing off on remedial and planned work. Triaging incidents and helping ensure quick, effective resolution. Balancing operational need, cost, and customer impact in decision-making. Collaborating with engineers to find long-term, cost-effective solutions. Ensuring accurate data is captured and processes are followed. Supporting performance, regulatory compliance, and customer satisfaction. Working across departments to drive continuous improvement. To thrive in this role, the essential criteria you'll need are An understanding of drainage and waste networks is desirable. Experience working in a technical, operational or customer-focused role. Strong communication, stakeholder management, and problem-solving skills. High attention to detail with a commitment to data quality and accuracy. Competency with IT systems and office software. A positive mindset and the ability to work both independently and in a team. Knowledge of Health & Safety regulations. What's in it for you? Offering a starting salary from £34,320. 26 days holiday per year, increasing to 30 with the length of service. (Plus bank holidays) Benefits on Tap, access to discounts, cashback and instant vouchers. Generous Pension Scheme through AON. Generous Paternity Leave , including 4 weeks paid and an optional 2 weeks unpaid. Enhanced Maternity Leave, 26 weeks full pay and 13 weeks half pay! Ongoing performance development reviews to help you be your best and identify growth opportunities. Performance-related pay plan directly linked to company performance measures and targets. Find out more about our benefits and perks Who are we? We're the UK's largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It's a big job and we've got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come. Learn more about our purpose and values Working at Thames Wate r Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you'll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits.If you're looking for a sustainable and successful career where you can make a daily difference to millions of people's lives while helping to protect the world of water for future generations, we'll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet.Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more. We're committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process . If you need any adjustments, whether that's extra time, accessible formats, or anything else just let us know , we're here to help and support . When a crisis happens, we all rally around to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business and meet colleagues. Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.
This role is key to helping us achieve our ambition to become the leading digital-first utility company. You will be responsible for ensuring that operational systems are fully optimised, driving continuous improvement, and enabling customer-focused outcomes.You will work closely with stakeholders across the business, provide subject matter expertise for system changes, and lead improvement activities that deliver measurable efficiency and performance benefits. What you'll be doing as a Process & Systems Excellence Lead Leading continuous improvement activities to deliver measurable cost and efficiency benefits. Engaging with stakeholders to identify opportunities and manage the implementation of change. Supporting technical deployments, providing subject matter expertise, and assisting with testing new functionality. Creating training materials, guides, and briefings for stakeholders impacted by system changes. Capturing and updating processes in Thames Water's preferred mapping tool (Bizz Design). Analysing data to identify and track improvements. Building strong relationships across the business to ensure sustainable, high-quality performance. Base location: Kemble Court - RG2 6ADThis position is offered on a hybrid basis, with a minimum of two days per week in the office. During the initial training and onboarding period, you will be expected to attend the office more frequently to support your learning. What you should bring to the role Knowledge of Workforce Planning & Scheduling systems (Salesforce desirable). Ability to develop robust business cases to support change. Skilled in using Microsoft tools to analyse and present data effectively. Experience of leading projects or improvement activities with proven benefits. Strong communication, listening, and interpersonal skills. Organised and able to prioritise workload, while staying calm under pressure. Curious, creative, and persistent in solving problems and driving improvements. What's in it for you? Competitive salary up to £45,000 per annum depending on skills and experience. Annual leave 26 days holiday per year increasing to 30 with the length of service (plus bank holidays). Performance-related pay plan up to 10% of salary. Generous Pension Scheme through AON. Access to lots of benefits to help you take care of yourself and your family's health and wellbeing, and your finances - from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance. Find out more about our benefits and perks Who are we? We're the UK's largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It's a big job and we've got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come. Learn more about our purpose and values Working at Thames Wate r Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you'll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits.If you're looking for a sustainable and successful career where you can make a daily difference to millions of people's lives while helping to protect the world of water for future generations, we'll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet.Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more. We're committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process . If you need any adjustments, whether that's extra time, accessible formats, or anything else just let us know , we're here to help and support . When a crisis happens, we all rally around to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business and meet colleagues. Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.
02/10/2025
Full time
This role is key to helping us achieve our ambition to become the leading digital-first utility company. You will be responsible for ensuring that operational systems are fully optimised, driving continuous improvement, and enabling customer-focused outcomes.You will work closely with stakeholders across the business, provide subject matter expertise for system changes, and lead improvement activities that deliver measurable efficiency and performance benefits. What you'll be doing as a Process & Systems Excellence Lead Leading continuous improvement activities to deliver measurable cost and efficiency benefits. Engaging with stakeholders to identify opportunities and manage the implementation of change. Supporting technical deployments, providing subject matter expertise, and assisting with testing new functionality. Creating training materials, guides, and briefings for stakeholders impacted by system changes. Capturing and updating processes in Thames Water's preferred mapping tool (Bizz Design). Analysing data to identify and track improvements. Building strong relationships across the business to ensure sustainable, high-quality performance. Base location: Kemble Court - RG2 6ADThis position is offered on a hybrid basis, with a minimum of two days per week in the office. During the initial training and onboarding period, you will be expected to attend the office more frequently to support your learning. What you should bring to the role Knowledge of Workforce Planning & Scheduling systems (Salesforce desirable). Ability to develop robust business cases to support change. Skilled in using Microsoft tools to analyse and present data effectively. Experience of leading projects or improvement activities with proven benefits. Strong communication, listening, and interpersonal skills. Organised and able to prioritise workload, while staying calm under pressure. Curious, creative, and persistent in solving problems and driving improvements. What's in it for you? Competitive salary up to £45,000 per annum depending on skills and experience. Annual leave 26 days holiday per year increasing to 30 with the length of service (plus bank holidays). Performance-related pay plan up to 10% of salary. Generous Pension Scheme through AON. Access to lots of benefits to help you take care of yourself and your family's health and wellbeing, and your finances - from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance. Find out more about our benefits and perks Who are we? We're the UK's largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It's a big job and we've got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come. Learn more about our purpose and values Working at Thames Wate r Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you'll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits.If you're looking for a sustainable and successful career where you can make a daily difference to millions of people's lives while helping to protect the world of water for future generations, we'll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet.Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more. We're committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process . If you need any adjustments, whether that's extra time, accessible formats, or anything else just let us know , we're here to help and support . When a crisis happens, we all rally around to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business and meet colleagues. Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.
Who are we? We're the UK's largest water provider, with over 15 million customers to serve every day. Water is essential to daily life, and that means our business is always open. We make a difference daily to millions of customers by supplying?2.7 billion litres of water to around 10 million homes.?? Our main role is to ensure customers can turn on the tap and get world-class drinking water 24/7. We also safely transport and treat waste, returning it back to the environment. About the role The Digital Learning Apprentice will support the design and development of blended learning content across Thames Water in a forward-thinking and supportive design team in this role you will be blending your keen interest in learning and design with your creative and production skills. This is a great opportunity for you to complete a Junior Content Producer - Level 3 apprenticeship which will support and enable you to produce interactive and engaging learning solutions, such as online learning modules, videos, infographics, graphics, and marketing materials. Our apprenticeship will be a flexible role where you will work alongside colleagues to provide a customer-focused service to others. What you will be doing: Learning design Ability to design learning to help learners to overcome potential barriers to progress and achieve. Analyse data and conduct qualitative research to understand learner and client requirements for each blended learning programme. Write high-quality text to convey complex and technical subjects in plain English. For blended learning, this could include courseware (i.e., e-books) or text for elements on the digital learning platform. Write high-quality scripts and develop storyboards for the production of digital learning. This could include video, animation, or e-learning formats. Using visual and audio recording equipment and/or Adobe Creative Cloud for design to creating impactful and engaging content. Maintain our quality of learning and version control of content in our LMS (SABA). The ability to combine written words with graphical design to create engaging and effective digital learning and Communicate complex ideas simply and concisely using the written word and storyboards. Stakeholder management and engagement Work collaboratively with Graphic/learning Designers and Video Producers to ensure the end products meet the original design specification. Being part of the overall design and creative concept, together with scripting and storyboarding of the digital learning components and enabling our levels of access and functionality testing. provide advice to staff and managers across the range of digital learning and development programmes. Compliance & assurance Quality-control of learning assets prior to release. Identify opportunities for process improvement which are supported by comprehensive and achievable plans for implementation. Help to develop and maintain a compliance process that supports Thames Water to have confidence in employee compliance whilst reducing the time spent and volume of learning. 3RD Party relationship Work with Content Authors to gather and refine the raw content required Work with stakeholders and HR teams to understand the internal and legal requirements for 3rd party contractors and ensure our learning service is fit for purpose Competent in various computer applications such as Excel, PowerPoint, and Word. Experience using audio and visual equipment to create engaging content. Good communication skills. Having an inquisitive nature with a keen eye for detail. Maintaining a positive attitude and being flexible to business needs. Here's why you should join us! We're proud of the positive ways of working we have adopted during the pandemic. We want to create a more flexible and dynamic environment so all our colleagues can thrive. For our office-based roles, we are moving to a hybrid approach where we will provide options around working from our offices, our operational sites, and home dependent on role/team/individual. This will be discussed during the assessment process. Thames Water is a rewarding and diverse place to work. If you join us, you'll enjoy our flexible working arrangements and be supported with progression and development opportunities. We're proud to be a Stonewall Diversity Champion, Disability Confident Leader, Times Top 50 Employer for Women, Race at work charter signatory, and Carer Confident great place to work. We also support local events and charities. Our competitive salary package includes an excellent contributory pension, 24 days holiday per year, increasing with length of service, access to money-saving and benefits schemes, and much more! You can find out more in our working for us section of our website or for more information about our apprentices click here.
06/10/2021
Full time
Who are we? We're the UK's largest water provider, with over 15 million customers to serve every day. Water is essential to daily life, and that means our business is always open. We make a difference daily to millions of customers by supplying?2.7 billion litres of water to around 10 million homes.?? Our main role is to ensure customers can turn on the tap and get world-class drinking water 24/7. We also safely transport and treat waste, returning it back to the environment. About the role The Digital Learning Apprentice will support the design and development of blended learning content across Thames Water in a forward-thinking and supportive design team in this role you will be blending your keen interest in learning and design with your creative and production skills. This is a great opportunity for you to complete a Junior Content Producer - Level 3 apprenticeship which will support and enable you to produce interactive and engaging learning solutions, such as online learning modules, videos, infographics, graphics, and marketing materials. Our apprenticeship will be a flexible role where you will work alongside colleagues to provide a customer-focused service to others. What you will be doing: Learning design Ability to design learning to help learners to overcome potential barriers to progress and achieve. Analyse data and conduct qualitative research to understand learner and client requirements for each blended learning programme. Write high-quality text to convey complex and technical subjects in plain English. For blended learning, this could include courseware (i.e., e-books) or text for elements on the digital learning platform. Write high-quality scripts and develop storyboards for the production of digital learning. This could include video, animation, or e-learning formats. Using visual and audio recording equipment and/or Adobe Creative Cloud for design to creating impactful and engaging content. Maintain our quality of learning and version control of content in our LMS (SABA). The ability to combine written words with graphical design to create engaging and effective digital learning and Communicate complex ideas simply and concisely using the written word and storyboards. Stakeholder management and engagement Work collaboratively with Graphic/learning Designers and Video Producers to ensure the end products meet the original design specification. Being part of the overall design and creative concept, together with scripting and storyboarding of the digital learning components and enabling our levels of access and functionality testing. provide advice to staff and managers across the range of digital learning and development programmes. Compliance & assurance Quality-control of learning assets prior to release. Identify opportunities for process improvement which are supported by comprehensive and achievable plans for implementation. Help to develop and maintain a compliance process that supports Thames Water to have confidence in employee compliance whilst reducing the time spent and volume of learning. 3RD Party relationship Work with Content Authors to gather and refine the raw content required Work with stakeholders and HR teams to understand the internal and legal requirements for 3rd party contractors and ensure our learning service is fit for purpose Competent in various computer applications such as Excel, PowerPoint, and Word. Experience using audio and visual equipment to create engaging content. Good communication skills. Having an inquisitive nature with a keen eye for detail. Maintaining a positive attitude and being flexible to business needs. Here's why you should join us! We're proud of the positive ways of working we have adopted during the pandemic. We want to create a more flexible and dynamic environment so all our colleagues can thrive. For our office-based roles, we are moving to a hybrid approach where we will provide options around working from our offices, our operational sites, and home dependent on role/team/individual. This will be discussed during the assessment process. Thames Water is a rewarding and diverse place to work. If you join us, you'll enjoy our flexible working arrangements and be supported with progression and development opportunities. We're proud to be a Stonewall Diversity Champion, Disability Confident Leader, Times Top 50 Employer for Women, Race at work charter signatory, and Carer Confident great place to work. We also support local events and charities. Our competitive salary package includes an excellent contributory pension, 24 days holiday per year, increasing with length of service, access to money-saving and benefits schemes, and much more! You can find out more in our working for us section of our website or for more information about our apprentices click here.
Who are we? Thames Water is the UK's largest water and wastewater company. We make a daily difference to our 15 million customers by supplying 2.6 billion litres of water through 32,000 km's of pipes, to keep taps flowing and toilets flushing. We are an essential service and have operated throughout the Covid19 pandemic. At Thames Water, every one of our actions, big and small, matters every day. Water is essential to daily life, and that means our business is always open. What you will be doing Ventures is tasked with creating additional customer and shareholder value through the commercialisation of new and existing services, knowledge and assets from within the regulated Thames Water Utilities (UK's largest water company) and non-regulated markets. This role will support the Property and Ventures team. The successful candidate will help drive our Geographical Information Systems (GIS) and data strategy for Thames Water Property and Ventures, with additional focus on our Thames Tideway Tunnel Property interests. The GIS data lead will be responsible for supporting the creation and maintenance of our GIS records, ensuring that all records are always accurate. In addition, you will be responsible for transferring and integrating all of Thames Water's Tideway Property interests to Thames Water's GIS system. This role will work alongside a number of roles within the Property and Ventures team to provide GIS support and insight via spatial analysis of our data. This role will also be responsible to provide advice, assistance and leadership in any area associated with the planning, procurement, provision, delivery, management, maintenance, training, or effective use of GIS and their environments (people, data, process, and technology). To be successful you will have the following skills and experience: Degree level qualification in GIS or other related GI / IT discipline subject Experience in supporting land administration and Property Experience in GIS mapping, analysis, and data management Knowledge of land administration terminology and agreements Experience of managing GIS or similar projects Experience in Web GIS e.g. ArcGIS Online and Esri product stack Essential Technical Skills Esri ArcGIS products i.e. ArcGIS Desktop, ArcGIS Pro Esri Web GIS i.e. ArcGIS Online (AGOL) Publishing Web Services into AGOL, creation of Web Maps and configuration of hosted feature layers Experience of working with various data formats e.g. KML, CSV, Shapefile, File Geodatabase Data manipulation i.e. linking and joining datasets Database knowledge e.g. SQL Server, and querying of data held within it using SQL Strong analytical skills and ability to proactively think ahead of issues and change Strong problem-solving skills. Ability to identify an issue and find a resolution Strong presentation skills, with the ability to produce material to a high quality and for executive/director level audiences Project management experience and an understanding project methodology Good knowledge of Ordnance Survey Licenced and Open Data products What's in it for you? Our competitive salary & package includes an excellent contributory pension, 26 days holiday per year increasing to 30 with the length of service and a wider benefits scheme. We're proud of the positive ways of working we have adopted during the pandemic. We want to create a more flexible and dynamic environment so all our colleagues can thrive. For our office-based roles we are moving to a hybrid approach where we will provide options around working from our offices, our operational sites and home dependent on role/team/individual. This will be discussed during the assessment process. Thames Water is a unique, rewarding and diverse place to work. If you join our team, you'll enjoy fast-tracked career opportunities, flexible working arrangements and unparalleled benefits. We're also proud to be an equal opportunity employer, Stonewall Diversity Champion and Disability Confident Leader and we are a Times Top 50 Employer for Women.
15/09/2021
Full time
Who are we? Thames Water is the UK's largest water and wastewater company. We make a daily difference to our 15 million customers by supplying 2.6 billion litres of water through 32,000 km's of pipes, to keep taps flowing and toilets flushing. We are an essential service and have operated throughout the Covid19 pandemic. At Thames Water, every one of our actions, big and small, matters every day. Water is essential to daily life, and that means our business is always open. What you will be doing Ventures is tasked with creating additional customer and shareholder value through the commercialisation of new and existing services, knowledge and assets from within the regulated Thames Water Utilities (UK's largest water company) and non-regulated markets. This role will support the Property and Ventures team. The successful candidate will help drive our Geographical Information Systems (GIS) and data strategy for Thames Water Property and Ventures, with additional focus on our Thames Tideway Tunnel Property interests. The GIS data lead will be responsible for supporting the creation and maintenance of our GIS records, ensuring that all records are always accurate. In addition, you will be responsible for transferring and integrating all of Thames Water's Tideway Property interests to Thames Water's GIS system. This role will work alongside a number of roles within the Property and Ventures team to provide GIS support and insight via spatial analysis of our data. This role will also be responsible to provide advice, assistance and leadership in any area associated with the planning, procurement, provision, delivery, management, maintenance, training, or effective use of GIS and their environments (people, data, process, and technology). To be successful you will have the following skills and experience: Degree level qualification in GIS or other related GI / IT discipline subject Experience in supporting land administration and Property Experience in GIS mapping, analysis, and data management Knowledge of land administration terminology and agreements Experience of managing GIS or similar projects Experience in Web GIS e.g. ArcGIS Online and Esri product stack Essential Technical Skills Esri ArcGIS products i.e. ArcGIS Desktop, ArcGIS Pro Esri Web GIS i.e. ArcGIS Online (AGOL) Publishing Web Services into AGOL, creation of Web Maps and configuration of hosted feature layers Experience of working with various data formats e.g. KML, CSV, Shapefile, File Geodatabase Data manipulation i.e. linking and joining datasets Database knowledge e.g. SQL Server, and querying of data held within it using SQL Strong analytical skills and ability to proactively think ahead of issues and change Strong problem-solving skills. Ability to identify an issue and find a resolution Strong presentation skills, with the ability to produce material to a high quality and for executive/director level audiences Project management experience and an understanding project methodology Good knowledge of Ordnance Survey Licenced and Open Data products What's in it for you? Our competitive salary & package includes an excellent contributory pension, 26 days holiday per year increasing to 30 with the length of service and a wider benefits scheme. We're proud of the positive ways of working we have adopted during the pandemic. We want to create a more flexible and dynamic environment so all our colleagues can thrive. For our office-based roles we are moving to a hybrid approach where we will provide options around working from our offices, our operational sites and home dependent on role/team/individual. This will be discussed during the assessment process. Thames Water is a unique, rewarding and diverse place to work. If you join our team, you'll enjoy fast-tracked career opportunities, flexible working arrangements and unparalleled benefits. We're also proud to be an equal opportunity employer, Stonewall Diversity Champion and Disability Confident Leader and we are a Times Top 50 Employer for Women.
