Thames Water
Swindon, Wiltshire
As an SAP Utilities Functional Consultant, you will bring expertise in process analysis, process and system design, systems development, configuration, testing, implementation, and training.You will support the SAP Product Teams in Retail and Group to guide delivery, ensure solutions and specifications meet our quality requirements, and ultimately deliver the technology roadmap to support digital transformation. In addition, you will work closely with the Business Stakeholders to limit the customisation only to those that are differentiating and adopt best practice processes in those that are not. What you'll be doing as a SAP Utilities Functional Consultant- Retail Responsible for coordinating with Product Owners and Business Process Owners to ensure alignment between processes and design Work closely with the Business process owners to promote continuous process improvement and provide training and upskilling Be hands-on for configuration and testing Provide specialist help during production incidents and triage Create and manage delivery artefacts Base location - Hybrid - Walnut Court, Swindon Working pattern - Monday to Friday, 36 hours What you should bring to the role To thrive in this role, the essential criteria you'll need are: Understand business requirements, provide solutions, functional specifications and configure the system accordingly Ability to create delivery artefacts, including process and design documentation Specialist in Billing - Master Data, Rate Structures, Budget Billing, Payment & Instalment Plans, Exception Management, Invoice Management Knowledge of the integration of Customer services with a CRM platform Understanding of Finance Contract Accounting (FI-CA) Configuration & Set Up of Business & Technical Master Data Knowledge of IDE and market flows with MOSL Extra qualities that would be a great fit for our team: Experienced in agile delivery Have S/4Hana upgrade experience Knowledge of ABAP Experience in Systems Integrations Knowledge of Utilities implementation in the UK water industry What's in it for you? Competitive salary from £60,000 to £70,000 per annum depending on experience Annual Leave - 26 days holiday per year, increasing to 30 with the length of service (plus bank holidays) Performance-related pay plan directly linked to both company and individual performance measures and targets Generous Pension Scheme through AON Access to lots of benefits to help you take care of you and your family's health and wellbeing, and your finances - from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance. Find out more about our benefits and perks Who are we? We're the UK's largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It's a big job and we've got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come. Learn more about our purpose and values Working at Thames Wate r Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you'll enjoy fast-tracked career opportunities, flexible working arrangements and excellent benefits.Whether you're interested in a role in one of our call centres or science labs, we're looking for people like you with real passion and a burning desire to make things better.So, if you're looking for a sustainable and successful career where you can make a daily difference to millions of people's lives while helping to protect the world of water for future generations, we'll be here to support you every step of the way. Together, we can build a better future for our customers, our region and our planet.Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more.Our overarching aim is to ensure that Thames Water is great, diverse, and inclusive place to work. We welcome applications from everyone and offer extra support for those who need it throughout the recruitment process. Our aim is to remove any real or perceived barriers to success, so if you need assistance, we're here to help and support.When a crisis happens, we all rally around to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business and meet colleagues. Disclaimer: Due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.
As an SAP Utilities Functional Consultant, you will bring expertise in process analysis, process and system design, systems development, configuration, testing, implementation, and training.You will support the SAP Product Teams in Retail and Group to guide delivery, ensure solutions and specifications meet our quality requirements, and ultimately deliver the technology roadmap to support digital transformation. In addition, you will work closely with the Business Stakeholders to limit the customisation only to those that are differentiating and adopt best practice processes in those that are not. What you'll be doing as a SAP Utilities Functional Consultant- Retail Responsible for coordinating with Product Owners and Business Process Owners to ensure alignment between processes and design Work closely with the Business process owners to promote continuous process improvement and provide training and upskilling Be hands-on for configuration and testing Provide specialist help during production incidents and triage Create and manage delivery artefacts Base location - Hybrid - Walnut Court, Swindon Working pattern - Monday to Friday, 36 hours What you should bring to the role To thrive in this role, the essential criteria you'll need are: Understand business requirements, provide solutions, functional specifications and configure the system accordingly Ability to create delivery artefacts, including process and design documentation Specialist in Billing - Master Data, Rate Structures, Budget Billing, Payment & Instalment Plans, Exception Management, Invoice Management Knowledge of the integration of Customer services with a CRM platform Understanding of Finance Contract Accounting (FI-CA) Configuration & Set Up of Business & Technical Master Data Knowledge of IDE and market flows with MOSL Extra qualities that would be a great fit for our team: Experienced in agile delivery Have S/4Hana upgrade experience Knowledge of ABAP Experience in Systems Integrations Knowledge of Utilities implementation in the UK water industry What's in it for you? Competitive salary from £60,000 to £70,000 per annum depending on experience Annual Leave - 26 days holiday per year, increasing to 30 with the length of service (plus bank holidays) Performance-related pay plan directly linked to both company and individual performance measures and targets Generous Pension Scheme through AON Access to lots of benefits to help you take care of you and your family's health and wellbeing, and your finances - from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance. Find out more about our benefits and perks Who are we? We're the UK's largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It's a big job and we've got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come. Learn more about our purpose and values Working at Thames Wate r Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you'll enjoy fast-tracked career opportunities, flexible working arrangements and excellent benefits.Whether you're interested in a role in one of our call centres or science labs, we're looking for people like you with real passion and a burning desire to make things better.So, if you're looking for a sustainable and successful career where you can make a daily difference to millions of people's lives while helping to protect the world of water for future generations, we'll be here to support you every step of the way. Together, we can build a better future for our customers, our region and our planet.Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more.Our overarching aim is to ensure that Thames Water is great, diverse, and inclusive place to work. We welcome applications from everyone and offer extra support for those who need it throughout the recruitment process. Our aim is to remove any real or perceived barriers to success, so if you need assistance, we're here to help and support.When a crisis happens, we all rally around to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business and meet colleagues. Disclaimer: Due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.
Thames Water
Swindon, Wiltshire
Who are we? We're the UK's largest water provider, with over 15 million customers to serve every day. Water is essential to daily life, and that means our business is always open. We make a difference daily to millions of customers by supplying?2.7 billion litres of water to around 10 million homes.?? Our main role is to ensure customers can turn on the tap and get world-class drinking water 24/7. We also safely transport and treat waste, returning it back to the environment. About the role The Digital Learning Apprentice will support the design and development of blended learning content across Thames Water in a forward-thinking and supportive design team in this role you will be blending your keen interest in learning and design with your creative and production skills. This is a great opportunity for you to complete a Junior Content Producer - Level 3 apprenticeship which will support and enable you to produce interactive and engaging learning solutions, such as online learning modules, videos, infographics, graphics, and marketing materials. Our apprenticeship will be a flexible role where you will work alongside colleagues to provide a customer-focused service to others. What you will be doing: Learning design Ability to design learning to help learners to overcome potential barriers to progress and achieve. Analyse data and conduct qualitative research to understand learner and client requirements for each blended learning programme. Write high-quality text to convey complex and technical subjects in plain English. For blended learning, this could include courseware (i.e., e-books) or text for elements on the digital learning platform. Write high-quality scripts and develop storyboards for the production of digital learning. This could include video, animation, or e-learning formats. Using visual and audio recording equipment and/or Adobe Creative Cloud for design to creating impactful and engaging content. Maintain our quality of learning and version control of content in our LMS (SABA). The ability to combine written words with graphical design to create engaging and effective digital learning and Communicate complex ideas simply and concisely using the written word and storyboards. Stakeholder management and engagement Work collaboratively with Graphic/learning Designers and Video Producers to ensure the end products meet the original design specification. Being part of the overall design and creative concept, together with scripting and storyboarding of the digital learning components and enabling our levels of access and functionality testing. provide advice to staff and managers across the range of digital learning and development programmes. Compliance & assurance Quality-control of learning assets prior to release. Identify opportunities for process improvement which are supported by comprehensive and achievable plans for implementation. Help to develop and maintain a compliance process that supports Thames Water to have confidence in employee compliance whilst reducing the time spent and volume of learning. 3RD Party relationship Work with Content Authors to gather and refine the raw content required Work with stakeholders and HR teams to understand the internal and legal requirements for 3rd party contractors and ensure our learning service is fit for purpose Competent in various computer applications such as Excel, PowerPoint, and Word. Experience using audio and visual equipment to create engaging content. Good communication skills. Having an inquisitive nature with a keen eye for detail. Maintaining a positive attitude and being flexible to business needs. Here's why you should join us! We're proud of the positive ways of working we have adopted during the pandemic. We want to create a more flexible and dynamic environment so all our colleagues can thrive. For our office-based roles, we are moving to a hybrid approach where we will provide options around working from our offices, our operational sites, and home dependent on role/team/individual. This will be discussed during the assessment process. Thames Water is a rewarding and diverse place to work. If you join us, you'll enjoy our flexible working arrangements and be supported with progression and development opportunities. We're proud to be a Stonewall Diversity Champion, Disability Confident Leader, Times Top 50 Employer for Women, Race at work charter signatory, and Carer Confident great place to work. We also support local events and charities. Our competitive salary package includes an excellent contributory pension, 24 days holiday per year, increasing with length of service, access to money-saving and benefits schemes, and much more! You can find out more in our working for us section of our website or for more information about our apprentices click here.
Who are we? We're the UK's largest water provider, with over 15 million customers to serve every day. Water is essential to daily life, and that means our business is always open. We make a difference daily to millions of customers by supplying?2.7 billion litres of water to around 10 million homes.?? Our main role is to ensure customers can turn on the tap and get world-class drinking water 24/7. We also safely transport and treat waste, returning it back to the environment. About the role The Digital Learning Apprentice will support the design and development of blended learning content across Thames Water in a forward-thinking and supportive design team in this role you will be blending your keen interest in learning and design with your creative and production skills. This is a great opportunity for you to complete a Junior Content Producer - Level 3 apprenticeship which will support and enable you to produce interactive and engaging learning solutions, such as online learning modules, videos, infographics, graphics, and marketing materials. Our apprenticeship will be a flexible role where you will work alongside colleagues to provide a customer-focused service to others. What you will be doing: Learning design Ability to design learning to help learners to overcome potential barriers to progress and achieve. Analyse data and conduct qualitative research to understand learner and client requirements for each blended learning programme. Write high-quality text to convey complex and technical subjects in plain English. For blended learning, this could include courseware (i.e., e-books) or text for elements on the digital learning platform. Write high-quality scripts and develop storyboards for the production of digital learning. This could include video, animation, or e-learning formats. Using visual and audio recording equipment and/or Adobe Creative Cloud for design to creating impactful and engaging content. Maintain our quality of learning and version control of content in our LMS (SABA). The ability to combine written words with graphical design to create engaging and effective digital learning and Communicate complex ideas simply and concisely using the written word and storyboards. Stakeholder management and engagement Work collaboratively with Graphic/learning Designers and Video Producers to ensure the end products meet the original design specification. Being part of the overall design and creative concept, together with scripting and storyboarding of the digital learning components and enabling our levels of access and functionality testing. provide advice to staff and managers across the range of digital learning and development programmes. Compliance & assurance Quality-control of learning assets prior to release. Identify opportunities for process improvement which are supported by comprehensive and achievable plans for implementation. Help to develop and maintain a compliance process that supports Thames Water to have confidence in employee compliance whilst reducing the time spent and volume of learning. 3RD Party relationship Work with Content Authors to gather and refine the raw content required Work with stakeholders and HR teams to understand the internal and legal requirements for 3rd party contractors and ensure our learning service is fit for purpose Competent in various computer applications such as Excel, PowerPoint, and Word. Experience using audio and visual equipment to create engaging content. Good communication skills. Having an inquisitive nature with a keen eye for detail. Maintaining a positive attitude and being flexible to business needs. Here's why you should join us! We're proud of the positive ways of working we have adopted during the pandemic. We want to create a more flexible and dynamic environment so all our colleagues can thrive. For our office-based roles, we are moving to a hybrid approach where we will provide options around working from our offices, our operational sites, and home dependent on role/team/individual. This will be discussed during the assessment process. Thames Water is a rewarding and diverse place to work. If you join us, you'll enjoy our flexible working arrangements and be supported with progression and development opportunities. We're proud to be a Stonewall Diversity Champion, Disability Confident Leader, Times Top 50 Employer for Women, Race at work charter signatory, and Carer Confident great place to work. We also support local events and charities. Our competitive salary package includes an excellent contributory pension, 24 days holiday per year, increasing with length of service, access to money-saving and benefits schemes, and much more! You can find out more in our working for us section of our website or for more information about our apprentices click here.
Thames Water
Reading, Berkshire
Who are we? Thames Water is the UK's largest water and wastewater company. We make a daily difference to our 15 million customers by supplying 2.6 billion litres of water through 32,000 km's of pipes, to keep taps flowing and toilets flushing. We are an essential service and have operated throughout the Covid19 pandemic. At Thames Water, every one of our actions, big and small, matters every day. Water is essential to daily life, and that means our business is always open. What you will be doing Ventures is tasked with creating additional customer and shareholder value through the commercialisation of new and existing services, knowledge and assets from within the regulated Thames Water Utilities (UK's largest water company) and non-regulated markets. This role will support the Property and Ventures team. The successful candidate will help drive our Geographical Information Systems (GIS) and data strategy for Thames Water Property and Ventures, with additional focus on our Thames Tideway Tunnel Property interests. The GIS data lead will be responsible for supporting the creation and maintenance of our GIS records, ensuring that all records are always accurate. In addition, you will be responsible for transferring and integrating all of Thames Water's Tideway Property interests to Thames Water's GIS system. This role will work alongside a number of roles within the Property and Ventures team to provide GIS support and insight via spatial analysis of our data. This role will also be responsible to provide advice, assistance and leadership in any area associated with the planning, procurement, provision, delivery, management, maintenance, training, or effective use of GIS and their environments (people, data, process, and technology). To be successful you will have the following skills and experience: Degree level qualification in GIS or other related GI / IT discipline subject Experience in supporting land administration and Property Experience in GIS mapping, analysis, and data management Knowledge of land administration terminology and agreements Experience of managing GIS or similar projects Experience in Web GIS e.g. ArcGIS Online and Esri product stack Essential Technical Skills Esri ArcGIS products i.e. ArcGIS Desktop, ArcGIS Pro Esri Web GIS i.e. ArcGIS Online (AGOL) Publishing Web Services into AGOL, creation of Web Maps and configuration of hosted feature layers Experience of working with various data formats e.g. KML, CSV, Shapefile, File Geodatabase Data manipulation i.e. linking and joining datasets Database knowledge e.g. SQL Server, and querying of data held within it using SQL Strong analytical skills and ability to proactively think ahead of issues and change Strong problem-solving skills. Ability to identify an issue and find a resolution Strong presentation skills, with the ability to produce material to a high quality and for executive/director level audiences Project management experience and an understanding project methodology Good knowledge of Ordnance Survey Licenced and Open Data products What's in it for you? Our competitive salary & package includes an excellent contributory pension, 26 days holiday per year increasing to 30 with the length of service and a wider benefits scheme. We're proud of the positive ways of working we have adopted during the pandemic. We want to create a more flexible and dynamic environment so all our colleagues can thrive. For our office-based roles we are moving to a hybrid approach where we will provide options around working from our offices, our operational sites and home dependent on role/team/individual. This will be discussed during the assessment process. Thames Water is a unique, rewarding and diverse place to work. If you join our team, you'll enjoy fast-tracked career opportunities, flexible working arrangements and unparalleled benefits. We're also proud to be an equal opportunity employer, Stonewall Diversity Champion and Disability Confident Leader and we are a Times Top 50 Employer for Women.
Who are we? Thames Water is the UK's largest water and wastewater company. We make a daily difference to our 15 million customers by supplying 2.6 billion litres of water through 32,000 km's of pipes, to keep taps flowing and toilets flushing. We are an essential service and have operated throughout the Covid19 pandemic. At Thames Water, every one of our actions, big and small, matters every day. Water is essential to daily life, and that means our business is always open. What you will be doing Ventures is tasked with creating additional customer and shareholder value through the commercialisation of new and existing services, knowledge and assets from within the regulated Thames Water Utilities (UK's largest water company) and non-regulated markets. This role will support the Property and Ventures team. The successful candidate will help drive our Geographical Information Systems (GIS) and data strategy for Thames Water Property and Ventures, with additional focus on our Thames Tideway Tunnel Property interests. The GIS data lead will be responsible for supporting the creation and maintenance of our GIS records, ensuring that all records are always accurate. In addition, you will be responsible for transferring and integrating all of Thames Water's Tideway Property interests to Thames Water's GIS system. This role will work alongside a number of roles within the Property and Ventures team to provide GIS support and insight via spatial analysis of our data. This role will also be responsible to provide advice, assistance and leadership in any area associated with the planning, procurement, provision, delivery, management, maintenance, training, or effective use of GIS and their environments (people, data, process, and technology). To be successful you will have the following skills and experience: Degree level qualification in GIS or other related GI / IT discipline subject Experience in supporting land administration and Property Experience in GIS mapping, analysis, and data management Knowledge of land administration terminology and agreements Experience of managing GIS or similar projects Experience in Web GIS e.g. ArcGIS Online and Esri product stack Essential Technical Skills Esri ArcGIS products i.e. ArcGIS Desktop, ArcGIS Pro Esri Web GIS i.e. ArcGIS Online (AGOL) Publishing Web Services into AGOL, creation of Web Maps and configuration of hosted feature layers Experience of working with various data formats e.g. KML, CSV, Shapefile, File Geodatabase Data manipulation i.e. linking and joining datasets Database knowledge e.g. SQL Server, and querying of data held within it using SQL Strong analytical skills and ability to proactively think ahead of issues and change Strong problem-solving skills. Ability to identify an issue and find a resolution Strong presentation skills, with the ability to produce material to a high quality and for executive/director level audiences Project management experience and an understanding project methodology Good knowledge of Ordnance Survey Licenced and Open Data products What's in it for you? Our competitive salary & package includes an excellent contributory pension, 26 days holiday per year increasing to 30 with the length of service and a wider benefits scheme. We're proud of the positive ways of working we have adopted during the pandemic. We want to create a more flexible and dynamic environment so all our colleagues can thrive. For our office-based roles we are moving to a hybrid approach where we will provide options around working from our offices, our operational sites and home dependent on role/team/individual. This will be discussed during the assessment process. Thames Water is a unique, rewarding and diverse place to work. If you join our team, you'll enjoy fast-tracked career opportunities, flexible working arrangements and unparalleled benefits. We're also proud to be an equal opportunity employer, Stonewall Diversity Champion and Disability Confident Leader and we are a Times Top 50 Employer for Women.
