Thames Water

12 job(s) at Thames Water

Thames Water Reading, Berkshire
21/10/2025
Full time
Are you passionate about data quality and its impact on customer service and performance? Thames Water is looking for a dedicated Data Integrity Manager to lead a team of analysts and project leads focused on improving property, meter, and billing data unpinning our services to retailers and business customers. What you will be doing as our Data Integrity Manager: you'll play a central role in driving data and process excellence across Thames Water's Wholesale Market Services (WMS). Leading a team focused on ensuring the accuracy and integrity of market data and delivering changes to processes and data supporting operational efficiency and compliance.Your responsibilities will include: Leading a high-performing team to monitor and reconcile market data transactions with TWUL master systems. Creating insightful reports to identify data challenges. Initiating and delivering data and process improvement projects, including system enhancements and automation of manual processes. Organising and managing governance forums to ensure prioritisation, ownership, and successful delivery of initiatives. Leading impact assessments of system and process changes affecting the data environment and supporting business testing and implementation. Coordinating both data and broader WMS change and transformation initiatives in collaboration with digital, transformation, and business readiness teams across Retail. Base Location: Hybrid - Clearwater Court - RG1 8DBHours: 36 hours per week What you'll bring to the role: To thrive as our Data Integrity Manager, you'll need a blend of technical expertise, leadership capability, and strategic thinking. We're looking for someone who can: Think technically and analytically, cutting through complexity to ask the right questions and drive meaningful business outcomes. Communicate complex issues clearly to a range of audiences, from technical teams to senior stakeholders. Lead and develop a team of analysts, fostering growth and high performance. Demonstrate a strong track record in improving data quality and implementing effective monitoring and control processes. Deliver projects and programmes in data or digital environments, with proven success in achieving business targets. Work effectively in cross-functional teams, especially in environments focused on improving business processes and data flows. Build strong relationships across all levels of the business, ensuring data issues are understood and addressed. Exhibit excellent leadership and management skills, with the ability to motivate and collaborate with teams. Show exceptional listening, communication, and interpersonal skills to support a high-functioning delivery culture. Be highly organised and skilled in planning and presenting. Whilst not essential SQL, data modelling, and ETL process experience would be an advantage. What's in it for you? A starting salary of £70,000 and up to £80,000 per annum, depending on skills and experience. 26 days holiday per year, increasing to 30 with the length of service. (plus bank holidays) Car Allowance. Annual Bonus. Private Medical Health Care. Performance-related pay plan directly linked to company performance measures and targets. Access to lots of benefits to help you take care of you and your family's health and wellbeing, and your finances - from annual health MOTs and access to physiotherapy and counselling to Cycle to Work schemes, shopping vouchers and life assurance. Find out more about our benefits and perks Who are we? We're the UK's largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It's a big job and we've got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come. Learn more about our purpose and values Working at Thames Wate r Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you'll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits.If you're looking for a sustainable and successful career where you can make a daily difference to millions of people's lives while helping to protect the world of water for future generations, we'll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet.Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more.We're committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that's extra time, accessible formats, or anything else just let us know, we're here to help and support.When a crisis happens, we all rally around to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business and meet colleagues. Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.
Thames Water Reading, Berkshire
20/10/2025
Full time
As a GIS Analyst , you'll play a key role in turning complex operational data into clear, actionable insight that directly impacts the performance of Thames Water's Waste Water Regional Delivery teams.This is a highly analytical role where you'll help shape decisions on asset performance, operational optimisation, and risk management. By combining advanced data modelling with close collaboration across operational teams, you'll ensure that our assets are performing efficiently and in line with regulatory standards.Please note internal title of the role: Performance and Risk Analyst. What you'll be doing as a GIS Analyst Collaboration with delivery teams and other stakeholders across the company, sharing performance and risk insights to aid the delivery of asset health performance commitments. Maintain and deploy operational performance reports and regulatory reporting, to deliver accurate and trusted reports and insights, with appropriate commentary. Undertake performance and behavioural analysis on waste network assets, interpreting asset and operational data to identify performance trends and risk insights, and disseminate findings with appropriate visualisations and commentary. Develop and maintain geospatial asset risk models to create planned intervention work packs for operational delivery teams. Actively track the delivery and benefits of interventions against planned outcomes. Maintain existing data management processes, monitor key data quality metrics and proactively liaise with company-wide functional experts and data engineers to resolve any process failures or data quality issues. Base Location: Clearwater Court, Reading - hybrid (minimum of 1 day in the office, usually Fridays). Working Hours: Monday to Friday, 9am-5pm. What you should bring to the role Strong geospatial analytical background, including experience with ESRI ArcGIS, Power BI, and FME, Excel. Knowledge of wastewater industry, capability in additional geospatial tools, analytical tools and data management (e.g. Python, SQL, Databricks, Azure Data Factory) will be beneficial. Proven ability to produce detailed management reports. High attention to detail with the ability to understand the wider business context. Strong communication skills and a self-driven approach to work. Excellent IT skills, including MS Office and relevant industry-specific tools. What's in it for you? Competitive salary from £45,940 - £49,000 per annum, depending on skills and experience. 26 days holiday per year, increasing to 30 with the length of service. (plus bank holidays) Performance-related pay plan up to 10% of salary. Performance-related pay plan directly linked to company performance measures and targets. Generous Pension Scheme through AON. Access to lots of benefits to help you take care of yourself and your family's health and wellbeing, and your finances - from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance. Find out more about our benefits and perks Who are we? We're the UK's largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It's a big job and we've got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come. Learn more about our purpose and values Working at Thames Wate r Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you'll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits.If you're looking for a sustainable and successful career where you can make a daily difference to millions of people's lives while helping to protect the world of water for future generations, we'll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet.Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more.We're committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that's extra time, accessible formats, or anything else just let us know, we're here to help and support.When a crisis happens, we all rally around to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business and meet colleagues. Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.
Thames Water Reading, Berkshire
20/10/2025
Full time
Procurement at Thames Water will be looking to deliver against strong savings targets across this and the next period, as well as delivering value over and above the pound sign. Working within a matrix environment, the successful candidate will gain great exposure to a huge range of projects, business stakeholders, suppliers and wider business streams.The successful candidate will be heavily involved in the assessment of opportunities with stakeholders and closely involved in the day-to-day delivery of sourcing projects ensuring that recommendations reflect the best possible value and are in line with business objectives. What you'll be doing as a Senior Commercial Analyst Obtaining, cleansing and analysing large and complex data files to provide insight on our historical spend. Leading and supporting stakeholder (project) meetings and presenting findings in front of stakeholder group, which may involve senior level commercial and operational managers to drive decision making. Developing and recommending appropriate commercial models and pricing templates/ bid sheets for each sourcing initiative either by using existing templates or creating new models working closely with the project team. Demonstrating a thirst for knowledge to understand the macro and micro trends in the wider supply chain and applying these to commercial strategy. Regularly engaging with stakeholders to elicit information and define scope of analysis and providing support to internal and external (supplier) meetings to explain data analysis as requested. Driving the wider team to promote and imbed our technology through championing our systems and running training sessions for the Commercial and wider business including recommendations of how to enhance and develop our current commercial tools. Undertaking a key role in the strategical planning process within commercial including analytical support to enable project forecasting and prioritisation including recommendations to Commercial Business Partners of future opportunity areas. Be seen as a leader amongst the wider team of analysts providing guidance, support and coaching to further the capability of the collective. Be seen a subject matter expert in the wider commercial team providing guidance, support and coaching to further the capability of the collective. Base location - Hybrid - Clear Water Court, Reading36 hours a week. What you should bring to the role To thrive in this role, the essential criteria you'll need is: Degree in a numerical field such as Engineering, Accountancy, Mathematics or equivalent. Extensive relevant experience in a previous organisation in a similar role. Previous experience in presenting business cases to senior stakeholders in an organisation. This role requires a self-starter with a proven strong analytical mind set and proven ability to work well under pressure. The successful candidate must possess advanced capabilities in Excel, VBA, Power BI and Power Point. Strong communication/stakeholder engagement skills. An effective Senior Commercial Analyst will already have a good understanding of a commercial business and experience with business analysis techniques and data modelling tools. What's in it for you? Competitive salary Annual Leave - 26 days holiday per year increasing to 30 with the length of service (plus bank holidays) Performance-related pay plan directly linked to company performance measures and targets. Generous Pension Scheme through AON. Access to lots of benefits to help you take care of you and your family's health and wellbeing, and your finances - from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance. Find out more about our benefits and perks Who are we? We're the UK's largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It's a big job and we've got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come. Learn more about our purpose and values Working at Thames Wate r Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you'll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits.If you're looking for a sustainable and successful career where you can make a daily difference to millions of people's lives while helping to protect the world of water for future generations, we'll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet.Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more.We're committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that's extra time, accessible formats, or anything else just let us know, we're here to help and support.When a crisis happens, we all rally around to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business and meet colleagues. Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.
Thames Water Reading, Berkshire
17/10/2025
Full time
The Power BI Specialistwill collaborate with various stakeholders to gather requirements, design data solutions, and deliver intuitive and interactive dashboards and reports.This role requires a deep understanding of data analysis, modelling, and transforming complex data into meaningful insights to support informed business decisions. What you'll be doing as a Power BI Specialist Collaborate with business stakeholders to understand data needs and reporting requirements. Create and maintain interactive and visually appealing dashboards, reports, and data visualisations using Power BI. Maintain and develop complex RLS logic in Power BI. Develop data models, measures, and calculations to provide actionable insights using DAX, and SQL. Implement dynamic filters, slicers, and drill-down capabilities for enhanced user experience. Analyse and document data sources, data structure, and data quality considerations. Ensure data accuracy, completeness, and consistency across all reports and dashboards. Conduct thorough testing to validate data accuracy and performance. Communicate insights and findings effectively to both technical and non-technical audiences. Identify and implement strategies to improve Power BI report performance and responsiveness. Base location: Hybrid - Clear Water Court, Reading Requirements for the role: MUST have experience using Power BI What you should bring to the role As a People Data Specialist, you'll turn workforce data into actionable insights that drive real organisational impact. Using Power BI, DAX, and RLS, you'll deliver secure, high-quality reporting and collaborate across teams to shape data-led HR strategies.Essential: Significant work experience in Power BI is essential. Strong proficiency in Power BI RLS. Substantial experience in data analysis and data modelling. Good understanding of SQL database design principles. Excellent problem-solving skills and attention to detail. Strong communication and interpersonal skills. Ability to work both independently and collaboratively in a team environment. Nice-to-haves that would make you stand out: Experience with Power Automate is a plus. Bachelor's degree in computer science, Information Technology, or a related field. What's in it for you? Competitive salary up to £45,000 per annum depending on experience. Annual Leave - 26 days holiday per year, increasing to 30 with the length of service (plus bank holidays) Performance-related pay plan directly linked to both company and individual. performance measures and targets. Generous Pension Scheme through AON. Access to lots of benefits to help you take care of you and your family's health and wellbeing, and your finances - from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance. Find out more about our benefits and perks Who are we? We're the UK's largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It's a big job and we've got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come. Learn more about our purpose and values Working at Thames Wate r Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you'll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits.If you're looking for a sustainable and successful career where you can make a daily difference to millions of people's lives while helping to protect the world of water for future generations, we'll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet.Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more.We're committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that's extra time, accessible formats, or anything else just let us know, we're here to help and support.When a crisis happens, we all rally around to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business and meet colleagues. Disclaimer: Due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.
Thames Water Bracknell, Berkshire
17/10/2025
Full time
This role is responsible for day-to-day administrative tasks associated with cess operations. The cess team work closely with operational teams across Thames to ensure cess points are kept open, ensure customers are kept informed of site opening and are invoiced on time, dealing with any queries swiftly.The role also requires site audits both on site and in the office; checking webcam footage and ensuring any breaches are actioned. The role requires participation in out of hours coverage. What you'll be doing as a Technical Administrator Work with the team to drive domestic waste revenue of circa £10m per annum and help to grow the domestic waste customer base. Liaise with the operational teams and our contractors to increase availability of domestic waste points. Liaise at all levels and take ownership of customer issues from start to finish. Creating new customer accounts, annual renewal paperwork and keeping records updated, taking calls from both customers and our operational teams across TW region. This role will require you to undertake audits on our customers at domestic waste points, ensuring that they are adhering to our H&S regulations and waste disposal regulations. Undertake safety observations of customer compliance and track any customer breaches. Assisting with the billing cycle each month and help with any billing queries and reporting. Obtain quotes, order materials and 3rd party services through our framework contractors. Run debt reports and chase up third parties for unpaid invoices. Assist with all the administrative tasks required in running the domestic waste import sites including all waste licence checks and duty of care paperwork checks. Assist with weekly and monthly reports on site opening and domestic waste performance. Run reports and analyse the data. Base location - Bracknell RG42 5NE Necessary requirements for the role - Out of hours call out rota 24/7 What you should bring to the role The essential criteria to help you succeed in this role are: A full UK driving licence is essential, as the role will involve some travel between sites. Proven ability to demonstrate logical thinking, attention to detail, and effective workload management. Building and maintaining strong working relationships with key stakeholders. IT literate, with the ability to use various systems and software effectively, including standard MS Office software. Excellent excel skills. A proactive, organised, and methodical approach to work. Extra qualities that would be a great fit for our team: Technical knowledge of Wastewater and/or cess operations. SAP purchasing. Experience using Microsoft Dynamix. What's in it for you? Competitive salary of up to £37,000 per annum depending on experience. Annual Leave - 26 days holiday per year increasing to 30 with the length of service (plus bank holidays) Performance-related pay plan directly linked to both company and individual performance measures and targets. Generous Pension Scheme through AON. Access to lots of benefits to help you take care of you and your family's health and wellbeing, and your finances - from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance. Find out more about our benefits and perks Who are we? We're the UK's largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It's a big job and we've got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come. Learn more about our purpose and values Working at Thames Wate r Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you'll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits.If you're looking for a sustainable and successful career where you can make a daily difference to millions of people's lives while helping to protect the world of water for future generations, we'll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet.Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more.We're committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that's extra time, accessible formats, or anything else just let us know, we're here to help and support.When a crisis happens, we all rally around to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business and meet colleagues. Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.
Thames Water Kidlington, Oxfordshire
17/10/2025
Full time
We are currently looking for a Network Engineer to join our team at Thames Water. This role will be field-based, and you will be expected to work and travel within the Thames Valley area, van, tools and PPE provided.You will be overseeing our contractors and ensuring they are working safely and efficiently. Working alongside them to resolve defects on our sewer network.This role provides an interesting working environment as no day or job is the same.You will be required to liaise with the environment agency, councils, and customers.This role will suit someone self-motivated, has strong interpersonal skills, and enjoys the responsibility of making quick, accurate assessments and decisions whilst on site.Due to the nature of this role and the area you will be covering, you can be based, at several Sewage Treatment works sites depending on your location. Base Location: Reading (STW) - RG2 0RP, Swindon - SN2 2DJ or Banbury - OX16 4RZ, Depending on your location. Working Pattern or hours: 38 Hours per week, plus the inclusion on an on-standby Rota for which you will receive additional payment. What you'll be doing as the Field Network Engineer The day-to-day operation of the waste network includes the resolution of sewer collapses, blockages, flooding of customers' homes, and pollution to watercourses. Taking personal ownership of customer issues, i.e. responding to queries, complaints, and resolving issues. Ensuring compliance with all relevant regulations and standards during repairs. Acting as a local network expert, providing information for risk assessments and sharing information regarding network risks and other health and safety issues. Attending meetings with customers, councils, and the Environment Agency to discuss how our business can support them. Providing critical on-site information to support the wider Operations team. Supervising contractors to ensure that they are working safely and adhering to company policies & procedures. The essential criteria to help you succeed in this role is: Be a self-motivated individual who can immerse themselves into the team around them, you need to be very disciplined, have the desire to learn from those around you and have a can-do attitude. This role can be demanding at times but very rewarding too. Take Ownership of responding quickly to faults, being curious to fully understand the problem, and identifying the best solution to resolve it the first time. Have excellent communication and interpersonal skills to interact with the team. Teamwork - We are one team, and our end goals are the same. Proactive - take the lead on recommendations and improvements around the site and communicate effectively. Must be prepared to be trained in safety procedures. Knowledge and awareness of health and safety standards. Due to the nature of the role, a full UK driving licence is essential. What's in it for you? Offering a salary up to £36,000 per annum depending on skills and experience. Annual Leave: 24 days holiday per year increasing to 28 with the length of service (plus bank holidays) Performance-related pay plan directly linked to company performance measures and targets. Generous Pension Scheme through AON. Generous Paternity Leave: 4 weeks paid, plus an optional 2 weeks unpaid. Enhanced Maternity Leave: 26 weeks full pay and 13 weeks half pay. Access to lots of benefits to help you take care of you and your family's health and wellbeing, and your finances - from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance. Find out more about our benefits and perks Who are we? We're the UK's largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It's a big job and we've got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come. Learn more about our purpose and values Working at Thames Wate r Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you'll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits.If you're looking for a sustainable and successful career where you can make a daily difference to millions of people's lives while helping to protect the world of water for future generations, we'll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet.Real purpose, real support, real opportunities. Come and join the Thames Water family.Why choose us? Learn more.We're committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that's extra time, accessible formats, or anything else just let us know, we're here to help and support.When a crisis happens, we all rally around to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business and meet colleagues. Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.
Thames Water
17/10/2025
Full time
In this role, you'll play a key part in supporting the System Optimisation Team , helping ensure Thames Water delivers safe, reliable and high-quality water services to our customers. You'll work closely with operational, engineering and leakage teams to monitor, analyse and optimise the performance of the clean water network - keeping it stable and resilient, even in emergency situations. What you'll be doing as a System Optimisation Analyst Monitoring, investigating and resolving pressure issues, customer complaints and critical alarms. Supporting the System Optimisation Engineer during planned and unplanned operational events. Analysing network performance data and identifying solutions to maintain system stability. Coordinating logging of pressure-managed areas and ensuring data accuracy. Supporting risk assessments and operational planning to minimise customer impact. Contributing to wider strategies for managing pressures, flows, reservoir levels and pumping regimes. Ensuring all operations follow approved Asset Management Procedures. Base location: London Deephams N9 0BA What you should bring to the role Proven experience working with data - strong analytical skills are essential. An engineering degree or similar technical background would be a strong advantage. Ability to problem-solve and communicate clearly with multiple stakeholders. Willingness to learn and work in a fast-paced operational environment. Full UK driving licence and access to a vehicle is desirable (but not essential). Knowledge of GIS mapping software or hydraulic modelling is a plus. What's in it for you? This role will be paid up to £45,000 per annum depending on skills and experience Annual leave: 26 days holiday per year, increasing to 30 with the length of service. (plus bank holidays) Performance-related pay plan directly linked to company performance measures and targets Generous Pension Scheme through AON. Access to lots of benefits to help you take care of yourself and your family's health and wellbeing, and your finances - from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance. Find out more about our benefits and perks Who are we? We're the UK's largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It's a big job and we've got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come. Learn more about our purpose and values Working at Thames Wate r Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you'll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits.If you're looking for a sustainable and successful career where you can make a daily difference to millions of people's lives while helping to protect the world of water for future generations, we'll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet.Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more.We're committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that's extra time,accessible formats, or anything else just let us know, we're here to help and support.When a crisis happens, we all rally around to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business and meet colleagues. Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.
Thames Water Reading, Berkshire
17/10/2025
Full time
The SAP Ariba Project Manager will spearhead the deployment of SAP Strategic Sourcing within our organisation. This is a pivotal role in transforming our sourcing capabilities and delivering long-term value across our commercial operations.The successful candidate will lead discovery, design, and delivery phases in partnership with our System Integrator, using the SAP Activate methodology. What you'll be doing as an SAP Ariba Project Manager Engaging with senior stakeholders. Reporting to the Commercial and Procurement Director with dotted line to the ERP Programme Director. Actively engage in programme governance and be accountable for the mobilisation of resources, development/ baselining of delivery plans. using existing Source to Pay process review materials together with identifying further inefficiencies, bottlenecks, and improvement opportunities. Develop and execute a robust business change strategy focusing on both suppliers and internal users. Oversee data migration, cleansing, transformation and validation activities, ensuring business sign-off at each stage. Define and track KPIs and benefits aligned to strategic sourcing goals. Provide regular executive-level reporting on progress, risks, and outcomes. Ensure the programme delivers measurable commercial and operational value. Lead supplier onboarding and engagement strategies. Champion user adoption through a robust training and support approach. Base location - Hybrid - Clear Water Court, Reading Working pattern - 36 hours What you should bring to the role The essential criteria to help you succeed in this role are: Technical Experience (Leadership Focus) Proven track record in leading end-to-end technology-enabled procurement and sourcing transformations , with direct accountability for delivery and outcomes. Deep expertise in strategic sourcing, procurement operations, and ERP integration , ensuring alignment of technology with business objectives. Strong leadership in stakeholder engagement and executive communication , driving consensus and managing expectations at C-level and operational levels. Extensive experience in data governance, supplier enablement, and organisational change management , ensuring adoption and long-term value realisation. Skilled at leading cross-functional teams and managing third-party system integrators and delivery partners to deliver large-scale procurement solutions. Proficient in ERP systems (especially SAP) , with hands-on leadership in data analytics and data migration initiatives. Specialised expertise in SAP Ariba , with multiple successful implementations in regulated and utility sectors , delivering compliance, efficiency, and process optimisation. Qualifications Degree in Business, IT, Supply Chain, or related field. SAP Ariba certification or equivalent experience preferred. Project Management qualification (e.g., PRINCE2, PMP) is desirable. What's in it for you? Competitive salary of up to £95,000 per annum, depending on experience. Annual Leave - 26 days holiday per year, increasing to 30 with the length of service. (plus bank holidays) Car Allowance. Performance-related pay plan is directly linked to both the company and the individual. performance measures and targets. Generous Pension Scheme through AON. Private Medical Health Care. Access to lots of benefits to help you take care of you and your family's health and wellbeing, and your finances - from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance. Find out more about our benefits and perks Who are we? We're the UK's largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It's a big job and we've got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come. Learn more about our purpose and values Working at Thames Wate r Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you'll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits.If you're looking for a sustainable and successful career where you can make a daily difference to millions of people's lives while helping to protect the world of water for future generations, we'll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet.Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more.We're committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that's extra time, accessible formats, or anything else just let us know, we're here to help and support.When a crisis happens, we all rally around to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business and meet colleagues. Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.
Thames Water Slough, Berkshire
02/10/2025
Full time
Technical Specialist - Waste Networks Location: SloughWe're looking for a Technical Specialist to join our expert team in Slough, supporting the day-to-day operations of Thames Water's Waste Networks.This is a great opportunity to play a vital role in ensuring our network runs smoothly, efficiently, and with minimal customer and environmental impact. You'll be the first point of contact for field teams who need technical advice or guidance when responding to incidents such as blockages, flooding, pollution, or asset failures.Using your knowledge and the latest digital tools, you'll triage incidents, raise the right work at the right time, and help teams get it right the first time.This role combines operational decision-making with strategic input. You'll be involved in both day-to-day issue resolution and long-term improvement projects that shape the future of our network and services. What you'll be doing as a Technical Specialist Providing technical support and guidance to field teams and stakeholders. Raising, reviewing and signing off on remedial and planned work. Triaging incidents and helping ensure quick, effective resolution. Balancing operational need, cost, and customer impact in decision-making. Collaborating with engineers to find long-term, cost-effective solutions. Ensuring accurate data is captured and processes are followed. Supporting performance, regulatory compliance, and customer satisfaction. Working across departments to drive continuous improvement. To thrive in this role, the essential criteria you'll need are An understanding of drainage and waste networks is desirable. Experience working in a technical, operational or customer-focused role. Strong communication, stakeholder management, and problem-solving skills. High attention to detail with a commitment to data quality and accuracy. Competency with IT systems and office software. A positive mindset and the ability to work both independently and in a team. Knowledge of Health & Safety regulations. What's in it for you? Offering a starting salary from £34,320. 26 days holiday per year, increasing to 30 with the length of service. (Plus bank holidays) Benefits on Tap, access to discounts, cashback and instant vouchers. Generous Pension Scheme through AON. Generous Paternity Leave , including 4 weeks paid and an optional 2 weeks unpaid. Enhanced Maternity Leave, 26 weeks full pay and 13 weeks half pay! Ongoing performance development reviews to help you be your best and identify growth opportunities. Performance-related pay plan directly linked to company performance measures and targets. Find out more about our benefits and perks Who are we? We're the UK's largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It's a big job and we've got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come. Learn more about our purpose and values Working at Thames Wate r Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you'll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits.If you're looking for a sustainable and successful career where you can make a daily difference to millions of people's lives while helping to protect the world of water for future generations, we'll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet.Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more. We're committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process . If you need any adjustments, whether that's extra time, accessible formats, or anything else just let us know , we're here to help and support . When a crisis happens, we all rally around to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business and meet colleagues. Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.
Thames Water Reading, Berkshire
02/10/2025
Full time
This role is key to helping us achieve our ambition to become the leading digital-first utility company. You will be responsible for ensuring that operational systems are fully optimised, driving continuous improvement, and enabling customer-focused outcomes.You will work closely with stakeholders across the business, provide subject matter expertise for system changes, and lead improvement activities that deliver measurable efficiency and performance benefits. What you'll be doing as a Process & Systems Excellence Lead Leading continuous improvement activities to deliver measurable cost and efficiency benefits. Engaging with stakeholders to identify opportunities and manage the implementation of change. Supporting technical deployments, providing subject matter expertise, and assisting with testing new functionality. Creating training materials, guides, and briefings for stakeholders impacted by system changes. Capturing and updating processes in Thames Water's preferred mapping tool (Bizz Design). Analysing data to identify and track improvements. Building strong relationships across the business to ensure sustainable, high-quality performance. Base location: Kemble Court - RG2 6ADThis position is offered on a hybrid basis, with a minimum of two days per week in the office. During the initial training and onboarding period, you will be expected to attend the office more frequently to support your learning. What you should bring to the role Knowledge of Workforce Planning & Scheduling systems (Salesforce desirable). Ability to develop robust business cases to support change. Skilled in using Microsoft tools to analyse and present data effectively. Experience of leading projects or improvement activities with proven benefits. Strong communication, listening, and interpersonal skills. Organised and able to prioritise workload, while staying calm under pressure. Curious, creative, and persistent in solving problems and driving improvements. What's in it for you? Competitive salary up to £45,000 per annum depending on skills and experience. Annual leave 26 days holiday per year increasing to 30 with the length of service (plus bank holidays). Performance-related pay plan up to 10% of salary. Generous Pension Scheme through AON. Access to lots of benefits to help you take care of yourself and your family's health and wellbeing, and your finances - from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance. Find out more about our benefits and perks Who are we? We're the UK's largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It's a big job and we've got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come. Learn more about our purpose and values Working at Thames Wate r Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you'll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits.If you're looking for a sustainable and successful career where you can make a daily difference to millions of people's lives while helping to protect the world of water for future generations, we'll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet.Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more. We're committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process . If you need any adjustments, whether that's extra time, accessible formats, or anything else just let us know , we're here to help and support . When a crisis happens, we all rally around to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business and meet colleagues. Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.
Thames Water Swindon, Wiltshire
06/10/2021
Full time
Who are we? We're the UK's largest water provider, with over 15 million customers to serve every day. Water is essential to daily life, and that means our business is always open. We make a difference daily to millions of customers by supplying?2.7 billion litres of water to around 10 million homes.?? Our main role is to ensure customers can turn on the tap and get world-class drinking water 24/7. We also safely transport and treat waste, returning it back to the environment. About the role The Digital Learning Apprentice will support the design and development of blended learning content across Thames Water in a forward-thinking and supportive design team in this role you will be blending your keen interest in learning and design with your creative and production skills. This is a great opportunity for you to complete a Junior Content Producer - Level 3 apprenticeship which will support and enable you to produce interactive and engaging learning solutions, such as online learning modules, videos, infographics, graphics, and marketing materials. Our apprenticeship will be a flexible role where you will work alongside colleagues to provide a customer-focused service to others. What you will be doing: Learning design Ability to design learning to help learners to overcome potential barriers to progress and achieve. Analyse data and conduct qualitative research to understand learner and client requirements for each blended learning programme. Write high-quality text to convey complex and technical subjects in plain English. For blended learning, this could include courseware (i.e., e-books) or text for elements on the digital learning platform. Write high-quality scripts and develop storyboards for the production of digital learning. This could include video, animation, or e-learning formats. Using visual and audio recording equipment and/or Adobe Creative Cloud for design to creating impactful and engaging content. Maintain our quality of learning and version control of content in our LMS (SABA). The ability to combine written words with graphical design to create engaging and effective digital learning and Communicate complex ideas simply and concisely using the written word and storyboards. Stakeholder management and engagement Work collaboratively with Graphic/learning Designers and Video Producers to ensure the end products meet the original design specification. Being part of the overall design and creative concept, together with scripting and storyboarding of the digital learning components and enabling our levels of access and functionality testing. provide advice to staff and managers across the range of digital learning and development programmes. Compliance & assurance Quality-control of learning assets prior to release. Identify opportunities for process improvement which are supported by comprehensive and achievable plans for implementation. Help to develop and maintain a compliance process that supports Thames Water to have confidence in employee compliance whilst reducing the time spent and volume of learning. 3RD Party relationship Work with Content Authors to gather and refine the raw content required Work with stakeholders and HR teams to understand the internal and legal requirements for 3rd party contractors and ensure our learning service is fit for purpose Competent in various computer applications such as Excel, PowerPoint, and Word. Experience using audio and visual equipment to create engaging content. Good communication skills. Having an inquisitive nature with a keen eye for detail. Maintaining a positive attitude and being flexible to business needs. Here's why you should join us! We're proud of the positive ways of working we have adopted during the pandemic. We want to create a more flexible and dynamic environment so all our colleagues can thrive. For our office-based roles, we are moving to a hybrid approach where we will provide options around working from our offices, our operational sites, and home dependent on role/team/individual. This will be discussed during the assessment process. Thames Water is a rewarding and diverse place to work. If you join us, you'll enjoy our flexible working arrangements and be supported with progression and development opportunities. We're proud to be a Stonewall Diversity Champion, Disability Confident Leader, Times Top 50 Employer for Women, Race at work charter signatory, and Carer Confident great place to work. We also support local events and charities. Our competitive salary package includes an excellent contributory pension, 24 days holiday per year, increasing with length of service, access to money-saving and benefits schemes, and much more! You can find out more in our working for us section of our website or for more information about our apprentices click here.
Thames Water Reading, Berkshire
15/09/2021
Full time
Who are we? Thames Water is the UK's largest water and wastewater company. We make a daily difference to our 15 million customers by supplying 2.6 billion litres of water through 32,000 km's of pipes, to keep taps flowing and toilets flushing. We are an essential service and have operated throughout the Covid19 pandemic. At Thames Water, every one of our actions, big and small, matters every day. Water is essential to daily life, and that means our business is always open. What you will be doing Ventures is tasked with creating additional customer and shareholder value through the commercialisation of new and existing services, knowledge and assets from within the regulated Thames Water Utilities (UK's largest water company) and non-regulated markets. This role will support the Property and Ventures team. The successful candidate will help drive our Geographical Information Systems (GIS) and data strategy for Thames Water Property and Ventures, with additional focus on our Thames Tideway Tunnel Property interests. The GIS data lead will be responsible for supporting the creation and maintenance of our GIS records, ensuring that all records are always accurate. In addition, you will be responsible for transferring and integrating all of Thames Water's Tideway Property interests to Thames Water's GIS system. This role will work alongside a number of roles within the Property and Ventures team to provide GIS support and insight via spatial analysis of our data. This role will also be responsible to provide advice, assistance and leadership in any area associated with the planning, procurement, provision, delivery, management, maintenance, training, or effective use of GIS and their environments (people, data, process, and technology). To be successful you will have the following skills and experience: Degree level qualification in GIS or other related GI / IT discipline subject Experience in supporting land administration and Property Experience in GIS mapping, analysis, and data management Knowledge of land administration terminology and agreements Experience of managing GIS or similar projects Experience in Web GIS e.g. ArcGIS Online and Esri product stack Essential Technical Skills Esri ArcGIS products i.e. ArcGIS Desktop, ArcGIS Pro Esri Web GIS i.e. ArcGIS Online (AGOL) Publishing Web Services into AGOL, creation of Web Maps and configuration of hosted feature layers Experience of working with various data formats e.g. KML, CSV, Shapefile, File Geodatabase Data manipulation i.e. linking and joining datasets Database knowledge e.g. SQL Server, and querying of data held within it using SQL Strong analytical skills and ability to proactively think ahead of issues and change Strong problem-solving skills. Ability to identify an issue and find a resolution Strong presentation skills, with the ability to produce material to a high quality and for executive/director level audiences Project management experience and an understanding project methodology Good knowledge of Ordnance Survey Licenced and Open Data products What's in it for you? Our competitive salary & package includes an excellent contributory pension, 26 days holiday per year increasing to 30 with the length of service and a wider benefits scheme. We're proud of the positive ways of working we have adopted during the pandemic. We want to create a more flexible and dynamic environment so all our colleagues can thrive. For our office-based roles we are moving to a hybrid approach where we will provide options around working from our offices, our operational sites and home dependent on role/team/individual. This will be discussed during the assessment process. Thames Water is a unique, rewarding and diverse place to work. If you join our team, you'll enjoy fast-tracked career opportunities, flexible working arrangements and unparalleled benefits. We're also proud to be an equal opportunity employer, Stonewall Diversity Champion and Disability Confident Leader and we are a Times Top 50 Employer for Women.

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