JOB TITLE: Deputy Shift Leader Service Desk Support Engineer LOCATION: Swindon SALARY: £30,000 to £32,500 per annum. WAY OF WORKING: Hybrid THE BUSINESS: Our client is a leading UK managed IT services provider delivering secure, high-performance infrastructure, cloud, and support solutions for highly regulated sectors. This position operates on a 24/7 rotating shift schedule, covering nights, weekends, and public holidays. Success in the role requires flexibility, commitment, and a positive, can-do attitude toward changing hours. THE DEPUTY SHIFT LEADER SUPPORT ENGINEER OPPORTUNITY: We're seeking a proactive Deputy Shift Leader Service Desk Engineer to help manage our 24/7 support desk. You'll lead the team during shifts, resolve technical issues efficiently, and ensure excellent customer service - ideal for a skilled engineer ready to step into a leadership role. RESPONSIBILITIES Support the Shift Leader in managing daily service desk operations and deputise when required. Lead and guide the team to resolve incidents efficiently and meet SLAs. Act as the escalation point for complex technical issues. Ensure accurate ticket management, documentation, and knowledge sharing. Collaborate with other IT teams to improve service quality and performance. Monitor systems, uphold security policies, and deliver excellent customer service. Identify process improvements and stay current with evolving technologies. THE IDEAL CANDIDATE WILL HAVE: 2+ years' experience in IT support with team leadership or supervisory responsibilities, ideally within an MSP. Strong background in technical or helpdesk environments with hands-on ITSM tool use (e.g. ServiceNow, Jira). Solid knowledge of Microsoft 365, VDI solutions, and collaboration platforms like Teams or SharePoint. Proven ability to lead, motivate, and support a diverse team under pressure. Excellent communication skills and a customer-first approach to problem solving. Technically curious, proactive, and aligned with core values of quality, teamwork, and continuous improvement. If you are interested in the role, please send an application detailing proof of the above or contact Amy Burton in our office. C4S Search connect talent with leading organisations and we are always keen to hear from those who work in the tech industry.
30/10/2025
Full time
JOB TITLE: Deputy Shift Leader Service Desk Support Engineer LOCATION: Swindon SALARY: £30,000 to £32,500 per annum. WAY OF WORKING: Hybrid THE BUSINESS: Our client is a leading UK managed IT services provider delivering secure, high-performance infrastructure, cloud, and support solutions for highly regulated sectors. This position operates on a 24/7 rotating shift schedule, covering nights, weekends, and public holidays. Success in the role requires flexibility, commitment, and a positive, can-do attitude toward changing hours. THE DEPUTY SHIFT LEADER SUPPORT ENGINEER OPPORTUNITY: We're seeking a proactive Deputy Shift Leader Service Desk Engineer to help manage our 24/7 support desk. You'll lead the team during shifts, resolve technical issues efficiently, and ensure excellent customer service - ideal for a skilled engineer ready to step into a leadership role. RESPONSIBILITIES Support the Shift Leader in managing daily service desk operations and deputise when required. Lead and guide the team to resolve incidents efficiently and meet SLAs. Act as the escalation point for complex technical issues. Ensure accurate ticket management, documentation, and knowledge sharing. Collaborate with other IT teams to improve service quality and performance. Monitor systems, uphold security policies, and deliver excellent customer service. Identify process improvements and stay current with evolving technologies. THE IDEAL CANDIDATE WILL HAVE: 2+ years' experience in IT support with team leadership or supervisory responsibilities, ideally within an MSP. Strong background in technical or helpdesk environments with hands-on ITSM tool use (e.g. ServiceNow, Jira). Solid knowledge of Microsoft 365, VDI solutions, and collaboration platforms like Teams or SharePoint. Proven ability to lead, motivate, and support a diverse team under pressure. Excellent communication skills and a customer-first approach to problem solving. Technically curious, proactive, and aligned with core values of quality, teamwork, and continuous improvement. If you are interested in the role, please send an application detailing proof of the above or contact Amy Burton in our office. C4S Search connect talent with leading organisations and we are always keen to hear from those who work in the tech industry.
JOB TITLE: Shift Leader Service Desk Support Engineer LOCATION: Swindon SALARY: £32,500 to £35,000 per annum. WAY OF WORKING: Hybrid THE BUSINESS: Our client is a leading UK managed IT services provider delivering secure, high-performance infrastructure, cloud, and support solutions for highly regulated sectors. This position operates on a 24/7 rotating shift schedule, covering nights, weekends, and public holidays. Success in the role requires flexibility, commitment, and a positive, can-do attitude toward changing hours. THE SHIFT LEADER SUPPORT ENGINEER OPPORTUNITY: We're looking for a hands-on Service Desk Shift Leader to manage a 24/7 support team, ensuring fast, effective resolution of IT issues. You'll lead by example, providing technical guidance, maintaining high service standards, and keeping systems running smoothly in a dynamic environment. RESPONSIBILITIES Lead and support a team of service desk technicians, ensuring incidents are logged, prioritised, and resolved within SLAs. Act as the escalation point for complex or high-priority issues, providing hands-on technical guidance and mentoring. Maintain high service standards through effective communication, documentation, and adherence to ITIL best practices. Collaborate with wider IT teams to resolve problems, improve processes, and enhance user satisfaction. Monitor performance, produce clear shift reports, and drive continual improvement across the service desk. THE IDEAL CANDIDATE WILL HAVE: Minimum 2 years' experience leading or supervising an IT support team, ideally within a managed services environment. Solid background in technical or helpdesk support with strong troubleshooting ability. Confident using ticketing systems and following IT service processes. Proven leadership, communication, and customer service skills with the ability to stay calm under pressure. Motivates and supports others while maintaining high standards of service and professionalism. Keen to learn, develop, and uphold company values in all aspects of work. If you are interested in the role, please send an application detailing proof of the above or contact Amy Burton in our office. C4S Search connect talent with leading organisations and we are always keen to hear from those who work in the tech industry
30/10/2025
Full time
JOB TITLE: Shift Leader Service Desk Support Engineer LOCATION: Swindon SALARY: £32,500 to £35,000 per annum. WAY OF WORKING: Hybrid THE BUSINESS: Our client is a leading UK managed IT services provider delivering secure, high-performance infrastructure, cloud, and support solutions for highly regulated sectors. This position operates on a 24/7 rotating shift schedule, covering nights, weekends, and public holidays. Success in the role requires flexibility, commitment, and a positive, can-do attitude toward changing hours. THE SHIFT LEADER SUPPORT ENGINEER OPPORTUNITY: We're looking for a hands-on Service Desk Shift Leader to manage a 24/7 support team, ensuring fast, effective resolution of IT issues. You'll lead by example, providing technical guidance, maintaining high service standards, and keeping systems running smoothly in a dynamic environment. RESPONSIBILITIES Lead and support a team of service desk technicians, ensuring incidents are logged, prioritised, and resolved within SLAs. Act as the escalation point for complex or high-priority issues, providing hands-on technical guidance and mentoring. Maintain high service standards through effective communication, documentation, and adherence to ITIL best practices. Collaborate with wider IT teams to resolve problems, improve processes, and enhance user satisfaction. Monitor performance, produce clear shift reports, and drive continual improvement across the service desk. THE IDEAL CANDIDATE WILL HAVE: Minimum 2 years' experience leading or supervising an IT support team, ideally within a managed services environment. Solid background in technical or helpdesk support with strong troubleshooting ability. Confident using ticketing systems and following IT service processes. Proven leadership, communication, and customer service skills with the ability to stay calm under pressure. Motivates and supports others while maintaining high standards of service and professionalism. Keen to learn, develop, and uphold company values in all aspects of work. If you are interested in the role, please send an application detailing proof of the above or contact Amy Burton in our office. C4S Search connect talent with leading organisations and we are always keen to hear from those who work in the tech industry
JOB TITLE: Head of IT LOCATION: Rugby SALARY: £70k - £80k + 15% bonus WAY OF WORKING: Hybrid THE BUSINESS: Our client is a market leading organisation working behind the scenes to support well-known household brands across multiple sectors. THE HEAD OF IT OPPORTUNITY: As Head of IT, you'll lead a high-performing team, shape support strategy, and drive continuous improvement across multiple service areas. You'll play a pivotal role in enhancing the customer experience and ensuring technology consistently delivers business value. RESPONSIBILITIES Develop delivery strategy that aligns with business goals and user needs. Oversee product support operations to ensure effective issue resolution. Set and monitor SLAs and KPIs to maintain high service standards. Report on performance, identify areas for improvement and drive corrective actions. Lead the response to product incidents and coordinate cross functional teams, and analyse root causes. Manage and develop a team of product support specialists. Provide guidance, coaching and clear objectives. Act as the key link between business users, technical teams and external partners. Champion process improvements and new tools to optimise efficiency. THE IDEAL CANDIDATE WILL HAVE: Proven experience in product support management Strong technical understanding of business systems, databases, and the software development lifecycle Experienced in incident management, troubleshooting, and rot cause analysis Skilled leader with the ability to inspire and develop teams Excellent communicator with a customer-focused mindset Stakeholder management skills Knowledge of ITIL principles and service management best practices Comfortable in fast moving, change-orientated environments BENEFITS Inclusive of company sick pay, private medical insurance, 25 days annual leave + bank holidays, and company car/allowance. If you are interested in the role, please send an application detailing proof of the above or contact Amy Burton in our office. C4S Search connect talent with leading organisations and we are always keen to hear from those who work in the tech industry.
17/10/2025
Full time
JOB TITLE: Head of IT LOCATION: Rugby SALARY: £70k - £80k + 15% bonus WAY OF WORKING: Hybrid THE BUSINESS: Our client is a market leading organisation working behind the scenes to support well-known household brands across multiple sectors. THE HEAD OF IT OPPORTUNITY: As Head of IT, you'll lead a high-performing team, shape support strategy, and drive continuous improvement across multiple service areas. You'll play a pivotal role in enhancing the customer experience and ensuring technology consistently delivers business value. RESPONSIBILITIES Develop delivery strategy that aligns with business goals and user needs. Oversee product support operations to ensure effective issue resolution. Set and monitor SLAs and KPIs to maintain high service standards. Report on performance, identify areas for improvement and drive corrective actions. Lead the response to product incidents and coordinate cross functional teams, and analyse root causes. Manage and develop a team of product support specialists. Provide guidance, coaching and clear objectives. Act as the key link between business users, technical teams and external partners. Champion process improvements and new tools to optimise efficiency. THE IDEAL CANDIDATE WILL HAVE: Proven experience in product support management Strong technical understanding of business systems, databases, and the software development lifecycle Experienced in incident management, troubleshooting, and rot cause analysis Skilled leader with the ability to inspire and develop teams Excellent communicator with a customer-focused mindset Stakeholder management skills Knowledge of ITIL principles and service management best practices Comfortable in fast moving, change-orientated environments BENEFITS Inclusive of company sick pay, private medical insurance, 25 days annual leave + bank holidays, and company car/allowance. If you are interested in the role, please send an application detailing proof of the above or contact Amy Burton in our office. C4S Search connect talent with leading organisations and we are always keen to hear from those who work in the tech industry.
About the Role We're on the hunt for a dynamic Head of Software Development to lead a talented engineering team within a fast-paced Agile SCRUM environment. This is a hands-on leadership role where you'll combine strategic thinking with technical expertise guiding the team while also rolling up your sleeves and diving into code when needed. Key Responsibilities Lead, mentor, and inspire a team of software developers, fostering a culture of collaboration, innovation, and continuous improvement. Own the technical roadmap and ensure alignment with business goals. Actively contribute to development tasks, code reviews, and architectural decisions. Champion Agile SCRUM practices and drive delivery excellence. Collaborate cross-functionally with Product, QA, and DevOps teams. Ensure high standards of software quality and performance. Stay current with emerging technologies and industry trends. Tech Stack Languages : C#, .NET (Core & Framework) Frameworks : ASP.NET, Entity Framework Tools : Azure DevOps, Git, CI/CD pipelines Methodology : Agile SCRUM What We're Looking For Proven experience in leading software development teams. Strong technical background in C# .NET development. Comfortable balancing leadership with hands-on coding. Excellent communication and stakeholder management skills. Experience working in Agile environments. Passion for building scalable, high-quality software solutions. Nice to Have Experience with cloud platforms (Azure preferred). Knowledge of microservices architecture. Exposure to DevOps practices and tooling.
17/10/2025
Full time
About the Role We're on the hunt for a dynamic Head of Software Development to lead a talented engineering team within a fast-paced Agile SCRUM environment. This is a hands-on leadership role where you'll combine strategic thinking with technical expertise guiding the team while also rolling up your sleeves and diving into code when needed. Key Responsibilities Lead, mentor, and inspire a team of software developers, fostering a culture of collaboration, innovation, and continuous improvement. Own the technical roadmap and ensure alignment with business goals. Actively contribute to development tasks, code reviews, and architectural decisions. Champion Agile SCRUM practices and drive delivery excellence. Collaborate cross-functionally with Product, QA, and DevOps teams. Ensure high standards of software quality and performance. Stay current with emerging technologies and industry trends. Tech Stack Languages : C#, .NET (Core & Framework) Frameworks : ASP.NET, Entity Framework Tools : Azure DevOps, Git, CI/CD pipelines Methodology : Agile SCRUM What We're Looking For Proven experience in leading software development teams. Strong technical background in C# .NET development. Comfortable balancing leadership with hands-on coding. Excellent communication and stakeholder management skills. Experience working in Agile environments. Passion for building scalable, high-quality software solutions. Nice to Have Experience with cloud platforms (Azure preferred). Knowledge of microservices architecture. Exposure to DevOps practices and tooling.
JOB TITLE - 2nd Line Support Engineer LOCATION - Cheltenham SALARY - Up to £35,000 THE BUSINESS: C4S Search are pleased to be working with UK-based medical charity who specialise in healthcare research. ABOUT THE 2nd LINE SUPPORT ENGINEER POSITION: Technical Support & Issue Resolution - Work with internal IT teams and external providers to resolve complex issues and maintain IT infrastructure. System & Equipment Management - Assist in rolling out new IT systems, ensuring all deployed equipment is documented, labelled, and secured. Network Monitoring & Maintenance - Monitor network performance, proactively address potential issues, and support disaster recovery planning. Compliance & Data Protection - Ensure adherence to GDPR and data protection principles in handling and storing patient data. Site & Connectivity Support - Support the setup of new mobile sites and assist with on-site connectivity when required. Documentation & Training - Maintain IT documentation, update user manuals, and provide training for IT teams and end users. Capacity & Performance Management - Monitor system capacities, ensuring proactive measures are taken to maintain performance. General IT Duties - Undertake additional IT-related tasks as required. ABOUT YOU Strong troubleshooting and problem-solving skills. Good understanding of operating systems, networks, and common business applications. Experience with Active Directory, Office 365, and remote support tools. Ability to communicate technical issues to non-technical users effectively. Prior experience in an IT support or service desk role. If you are interested in the 2nd Line Support Engineer role, please send an application detailing proof of the above or contact Shona in our office. C4S Search connect future tech talent with leading deep tech, bio tech & clean tech organisations and we are always keen to hear from those who work in the tech industry.
17/10/2025
Full time
JOB TITLE - 2nd Line Support Engineer LOCATION - Cheltenham SALARY - Up to £35,000 THE BUSINESS: C4S Search are pleased to be working with UK-based medical charity who specialise in healthcare research. ABOUT THE 2nd LINE SUPPORT ENGINEER POSITION: Technical Support & Issue Resolution - Work with internal IT teams and external providers to resolve complex issues and maintain IT infrastructure. System & Equipment Management - Assist in rolling out new IT systems, ensuring all deployed equipment is documented, labelled, and secured. Network Monitoring & Maintenance - Monitor network performance, proactively address potential issues, and support disaster recovery planning. Compliance & Data Protection - Ensure adherence to GDPR and data protection principles in handling and storing patient data. Site & Connectivity Support - Support the setup of new mobile sites and assist with on-site connectivity when required. Documentation & Training - Maintain IT documentation, update user manuals, and provide training for IT teams and end users. Capacity & Performance Management - Monitor system capacities, ensuring proactive measures are taken to maintain performance. General IT Duties - Undertake additional IT-related tasks as required. ABOUT YOU Strong troubleshooting and problem-solving skills. Good understanding of operating systems, networks, and common business applications. Experience with Active Directory, Office 365, and remote support tools. Ability to communicate technical issues to non-technical users effectively. Prior experience in an IT support or service desk role. If you are interested in the 2nd Line Support Engineer role, please send an application detailing proof of the above or contact Shona in our office. C4S Search connect future tech talent with leading deep tech, bio tech & clean tech organisations and we are always keen to hear from those who work in the tech industry.
Job description JOB TITLE: Junior PHP Developer LOCATION: Kent SALARY: £30,000 WAY OF WORKING: Full Time/ Office-based Permanent THE BUSINESS: A fast-growing, UK-based ecommerce company committed to delivering high-quality code and exceptional user experiences. Looking for a passionate, self-motivated Junior PHP Developer to join the dynamic development team. If you're ready to work in collaborative and supportive environment, we'd love to hear from you! THE JUNIOR PHP DEVELOPER OPPORTUNITY: As a Junior PHP Developer, you will play a pivotal role in contributing to the design, development, and maintenance of web applications that are critical to the operation and success of the business. Responsibilities: Team collaboration to design scalable solutions in PHP. Develop and maintain applications using CakePHP Troubleshooting existing applications Implementing new features Participating in code reviews YOUR KEY SKILLS: Required Skills & Qualifications: Practical experience in PHP- CakePHP or Laravel preferred Experience in SQL Solid understanding of HTML, CSS and JavaScript Strong desire to learn C4S Search connect future tech talent with leading deep tech, bio tech & clean tech organisations and we are always keen to hear from specialists or those who work in the tech industry.
03/10/2025
Full time
Job description JOB TITLE: Junior PHP Developer LOCATION: Kent SALARY: £30,000 WAY OF WORKING: Full Time/ Office-based Permanent THE BUSINESS: A fast-growing, UK-based ecommerce company committed to delivering high-quality code and exceptional user experiences. Looking for a passionate, self-motivated Junior PHP Developer to join the dynamic development team. If you're ready to work in collaborative and supportive environment, we'd love to hear from you! THE JUNIOR PHP DEVELOPER OPPORTUNITY: As a Junior PHP Developer, you will play a pivotal role in contributing to the design, development, and maintenance of web applications that are critical to the operation and success of the business. Responsibilities: Team collaboration to design scalable solutions in PHP. Develop and maintain applications using CakePHP Troubleshooting existing applications Implementing new features Participating in code reviews YOUR KEY SKILLS: Required Skills & Qualifications: Practical experience in PHP- CakePHP or Laravel preferred Experience in SQL Solid understanding of HTML, CSS and JavaScript Strong desire to learn C4S Search connect future tech talent with leading deep tech, bio tech & clean tech organisations and we are always keen to hear from specialists or those who work in the tech industry.
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