Interaction Recruitment

21 job(s) at Interaction Recruitment

Interaction Recruitment Borehamwood, Hertfordshire
09/12/2025
Full time
ob Description: 3rd line service desk engineer ( MSP experience required) Location: Borehamwood( Hybrid) Hours: Mon Fri - 8-5pm Duration: Permanent Salary: 45-55k Per annum DOE Role Description: This is a full-time on-site role located in Borehamwood for a 3rd Line Service Desk Engineer. As part of the service desk team, you will be responsible for providing high-level technical support for client issues that have been escalated by the 1st and 2nd Line Service Desk Engineers. You will work with a variety of technologies and join our friendly, supportive team as a key member of the Service Desk. The role involves maintaining, troubleshooting, and repairing IT infrastructure, cloud, hardware, software, and networking systems for clients. Qualifications A bachelors degree in computer science, Information Technology, or equivalent work experience Knowledge of Windows Server Platforms, Virtualisation technologies, Backup solutions, Networking technologies (LAN, WAN, and WLAN), Cloud technologies (Microsoft Azure and/or AWS), Active Directory, Remote Desktop Services, and Terminal Services Experience with operating systems including Windows Server 2012+ and Windows 10 Experience with PowerShell and scripting languages is a plus. Exceptional communication skills, with the ability to communicate technical information to non-technical individuals. Experience in an MSP environment is preferred. Relevant IT certifications such as MCSA, MCSE, CCNP, or equivalent experience is preferred. Ability to work well in a fast-paced environment, with strong problem-solving skills and the ability to work independently or as part of a team. We are looking for someone who: Has a natural aptitude for troubleshooting and problem-solving. Embraces continual change and process improvement. Can express ideas and information clearly and concisely. Plans and manages own workflow on a daily basis to ensure the achievement of KPIs Demonstrates a passion for customers and delivering service excellence. Proactively keeps up to date with technologies supported by us, including: o Firewalls o Network routing and switching o Office 365 o Enterprise Mobility & Security including Intune and Azure AD o Wireless Networking o Server hardware o Virtualisation technologies: VMware, vSphere, Zerto o MS Windows Server Hyper-V o Azure o Active Directory o Exchange and Exchange Online o SQL o Teams o SharePoint o Anti-Virus technologies including Bitdefender. You will be coming from a similar 3rd line support technician role or perhaps you've done your time as a 2nd line engineer and it's your time to take the step up. IND/LET
Interaction Recruitment Bilton, Warwickshire
09/12/2025
Contractor
IT Engineer Temporary to Permanent Location: Rugby (CV23) Hours: Monday to Friday, 8am 5pm (No weekends) Pay: £13.60 per hour + overtime rates Interaction Recruitment are proud to be partnered with a specialist IT company who are seeking an IT Engineer to join their team in Huntingdon on an ongoing temporary to permanent basis. You will be working with high-profile client equipment, carrying out troubleshooting, repairs, and maintenance across a range of devices including PCs, laptops, printers, and point-of-sale equipment. Key Responsibilities: Diagnose and repair hardware issues across a range of IT equipment. Follow safety and procedures at all times. Work efficiently with minimal supervision, ensuring all work is completed to a high standard. Accurately complete paperwork and system entries. Liaise with the Senior Engineer to prioritise tasks and objectives. Contribute to process improvements and team development. Maintain up-to-date knowledge of relevant technologies. Provide a high level of service to clients at all times. Skills & Experience Required: Previous experience in a workshop environment is essential. Previous background in PC, laptop, and printer hardware repairs. Strong problem-solving and analytical skills. Excellent communication and organisational skills. Ability to work under pressure and meet deadlines. Motivated, proactive, and able to work independently. This is a fantastic opportunity for a motivated IT Engineer to join a supportive team, with the chance to secure a permanent role. If you want to hear more call (phone number removed) or simply apply now for consideration INDPB
Interaction Recruitment Ramsey, Cambridgeshire
28/11/2025
Contractor
IT Engineer Temporary to Permanent Location: Huntingdon Hours: Monday to Friday, 8am 5pm (No weekends) Pay: £13.60 per hour + overtime rates Interaction Recruitment are proud to be partnered with a specialist IT company who are seeking an IT Engineer to join their team in Huntingdon on an ongoing temporary to permanent basis. You will be working with high-profile client equipment, carrying out troubleshooting, repairs, and maintenance across a range of devices including PCs, laptops, printers, and point-of-sale equipment. Key Responsibilities: Diagnose and repair hardware issues across a range of IT equipment. Follow safety and procedures at all times. Work efficiently with minimal supervision, ensuring all work is completed to a high standard. Accurately complete paperwork and system entries. Liaise with the Senior Engineer to prioritise tasks and objectives. Contribute to process improvements and team development. Maintain up-to-date knowledge of relevant technologies. Provide a high level of service to clients at all times. Skills & Experience Required: Previous experience in a workshop environment is essential. Previous background in PC, laptop, and printer hardware repairs. Strong problem-solving and analytical skills. Excellent communication and organisational skills. Ability to work under pressure and meet deadlines. Motivated, proactive, and able to work independently. This is a fantastic opportunity for a motivated IT Engineer to join a supportive team, with the chance to secure a permanent role. If you want to hear more call (phone number removed) or simply apply now for consideration INDPB
Interaction Recruitment Thorpe Malsor, Northamptonshire
27/11/2025
Full time
Product Owner Digital Software Location: Kettering Salary: £45,000 £55,000 + excellent benefits Hours: 37.5 per week Contract: Permanent, Full-time Application Deadline: 5th December 2025 Interaction Recruitment are partnering with a leading organisation in Kettering to recruit an experienced and forward-thinking Product Owner to support and guide the evolution of their digital applications. This is an exciting opportunity to join a growing Digital Software team, where you'll play a pivotal role in shaping key business products from concept through to delivery. If you're passionate about digital transformation, thrive in collaborative environments, and enjoy full ownership of product vision this role is an excellent next step in your career. What You ll Be Doing As the Product Owner, you will: Build strong relationships across the business and champion a consistent, high-quality approach to product delivery. Own and define the roadmap for critical applications, ensuring alignment with business needs and industry trends. Act as the bridge between stakeholders, technical teams, and a 3rd-party agency translating business requirements into clear, actionable outputs. Gather, document, and present business requirements, specifications, feasibility studies, and process maps. Map current ( as-is ) and future ( to-be ) business processes. Conduct gap analyses between new systems and current user requirements. Lead and support User Acceptance Testing and user training activities. Coordinate projects and resources to ensure successful, efficient delivery. Provide excellent communication and support to internal users and external customers. What We re Looking For Essential Strong understanding of modern analytical techniques Several years experience in business analysis or change management Excellent communication skills written and verbal Logical, structured, and analytical mindset Proficient in Microsoft Office and Visio Experience with digital solutions, cloud computing, web, CMS, and API technologies BA Diploma modules Desirable PRINCE2 certification Agile/Scrum experience AWS or Azure exposure Benefits £45,000 £55,000 salary days holiday (service-related) Life assurance & income protection Group personal pension Flexible working hours Free on-site parking How to Apply Interested? Apply through Interaction Recruitment today! Applications close on 5th December 2025. Take the next step in your digital career submit your application now. INDKTT
Interaction Recruitment
20/11/2025
Full time
Sales Executive Voice, Data & Cloud Telecoms Location: Crawley, RH10, UK Salary: £25,(Apply online only) to 28,(Apply online only) + commission (6k yearly OTE) Type: Full-Time, Permanent Are you a confident communicator with a passion for technology and a drive to succeed? Join our ambitious team and help businesses transform the way they connect, collaborate, and grow through cutting-edge telecoms solutions. About Us We re a fast-growing telecoms provider delivering high-performance voice, data, and cloud services to organisations across the UK. Our mission is simple: empower businesses with seamless communication and scalable infrastructure. The Role As a Sales Executive, you ll play a key role in driving revenue and building long-term client relationships. You ll be selling a suite of telecoms solutions tailored to meet the evolving needs of SMEs and enterprise clients. Key Responsibilities: Identify and pursue new business opportunities Deliver compelling sales presentations and product demos Build and maintain strong client relationships Understand customer needs and recommend tailored solutions Meet and exceed monthly sales targets and KPIs Keep accurate records using our CRM system What We re Looking For Proven experience in B2B sales (telecoms experience a plus) Excellent communication and negotiation skills Tech-savvy with a consultative approach to selling Results-driven, resilient, and self-motivated Ability to work independently and as part of a team What You ll Get Competitive base salary + uncapped commission Clear career progression and development opportunities Supportive team culture with regular incentives Hybrid working options after onboarding Access to the latest tools and training If you have any questions, please contact Jake Norfolk-Lee at Interaction Recruitment. INDLEE
Interaction Recruitment Peterborough, Cambridgeshire
20/11/2025
Full time
IT Professionals Multiple Opportunities Location: Peterborough Salary: £30k + DoE Type: Full-Time, Permanent & Contract Roles Interaction Recruitment are working with a range of forward-thinking businesses who are expanding their technical teams and looking for talented IT Professionals to support ongoing growth and transformation. We have multiple vacancies across various levels, from entry-level support roles through to senior technical specialists. Roles Available: We are seeking skilled individuals across a variety of IT disciplines, including (but not limited to): 1st, 2nd & 3rd Line Support IT Service Desk & Helpdesk Infrastructure & Network Engineers Systems Administrators Cloud & DevOps Engineers Software Developers IT Project Support & Technical Coordinators Key Responsibilities (depending on role): Provide high-quality technical support to internal and external users Maintain and develop IT systems, networks, and applications Troubleshoot hardware, software, and connectivity issues Contribute to ongoing IT projects, upgrades, and system improvements Monitor system performance and ensure high levels of uptime Work collaboratively with cross-functional teams Document processes, incidents, and technical changes About You: Experience within an IT role (professional or academic) Strong troubleshooting, analytical, and problem-solving skills Knowledge of common technologies such as Windows, Office 365, Active Directory, Networking, Cloud Platforms, etc. Excellent communication and customer service skills Ability to work well under pressure and manage priorities Relevant certifications (CompTIA, Microsoft, Cisco, AWS, etc.) are advantageous but not essential If you re passionate about IT and ready for your next challenge, Interaction Recruitment would love to hear from you. Whether you're just starting your career or looking to move into a senior technical position, we can help you find the right fit. Contact (url removed) if you feel you have a strong IT skillset and are looking for a next step.
Interaction Recruitment Peterborough, Cambridgeshire
20/11/2025
Full time
Business Development Manager Location: Peterborough Salary: £40k Type: Full-Time, Permanent Interaction Recruitments are proud to be partnering with a forward-thinking and rapidly growing organisation who are seeking an ambitious Business Development Manager to join their team. This is an exciting opportunity for a driven sales professional to play a key role in expanding market presence, building strong client relationships, and delivering long-term commercial growth. The Role: As the Business Development Manager, you will be responsible for generating new business opportunities, managing the full sales cycle, and identifying ways to maximise revenue across both new and existing accounts. You ll work closely with internal teams to ensure exceptional service delivery and to support the organisation s strategic objectives. Key Responsibilities: Proactively identify and develop new business opportunities across targeted markets Build, nurture, and manage strong client relationships Deliver engaging sales presentations and proposals to prospective clients Manage the full sales cycle from lead generation to close Maintain a strong pipeline and meet/exceed agreed sales targets Conduct market research to identify trends, competitor activity, and opportunities for growth Collaborate with operational teams to ensure seamless service delivery About You: Proven experience in a Business Development, Sales, or Account Management role A self-starter with a proactive and resilient approach to winning business Excellent communication, negotiation, and presentation skills Ability to manage your own workload and prioritise effectively Commercially aware with strong analytical and strategic thinking Positive, team-oriented, and motivated to succeed What s In It for You? Competitive basic salary + uncapped commission Clear progression opportunities within a growing business Supportive team culture and ongoing professional development The chance to have a real impact on the company s growth If you re a confident networker who thrives on building relationships and securing new business, then please apply or email (url removed) INDPB
Interaction Recruitment Loughborough, Leicestershire
19/11/2025
Full time
Business Development Manager Territory: South Yorkshire & Lincolnshire Package: Competitive + Uncapped Commission Salary: £32,(Apply online only) - £40,(Apply online only) & commission Benefits: Car / Car Allowance + 22 Days Holiday & Bank Holidays Company Overview We are a well-established food supplier with a strong reputation for delivering high-quality products to independent retailers, farm shops, and garden centres. As part of our continued growth, we are seeking a driven and personable Field Sales Executive to manage and expand our presence across South Yorkshire and Lincolnshire. Role Overview You will be responsible for managing an existing portfolio of accounts while actively seeking new business opportunities. This role combines account management, territory development, and new customer acquisition. You ll build strong relationships with clients, increase account spend, and represent our brand with professionalism and enthusiasm. Key Responsibilities Account Management: Maintain and grow relationships with existing customers across the territory. Business Development: Identify and secure new business opportunities with retailers, farm shops, and garden centres. Lead Generation: Proactively source and convert new leads into long-term customers. Sales Meetings: Conduct face-to-face appointments, presentations, and negotiations. Territory Ownership: Take full responsibility for your region, driving growth and customer satisfaction. Travel: Regular travel across South Yorkshire and Lincolnshire, with occasional overnight stays. Key Requirements Proven experience in field sales, cold calling, appointment booking, and diary management. Background in B2B sales experience in food or FMCG sectors is advantageous but not essential. Strong communication, negotiation, and relationship-building skills. Self-motivated and target-driven with a proactive approach. Full UK driving licence and willingness to travel across the region. What We Offer Competitive salary (not stated) Uncapped commission structure Company car or car allowance 22 days holiday + bank holidays Supportive team environment and opportunities for career growth If you have any questions, please contact Jake Norfolk-Lee at Interaction Recruitment. INDLEE
Interaction Recruitment Borehamwood, Hertfordshire
18/11/2025
Full time
Job Description: 3rd Line service desk engineer (MSP) Location: Borehamwood 4 days per week 1 day from home Salary: Up to 60 k per annum Certification budget: £3,(Apply online only)/year Weekly Team lunch: Enjoy a takeaway every single week Quarterly socials: Every 3 months we unwind as a team with various activities and entertainment Birthday leave: Full day off on your actual birthday (or nearest weekday!) Holiday: 22 days Hardware: Specify your own equipment we don't force outdated laptops on technical staff Training: Vendor-led training for NinjaOne, HaloPSA, CIPP formal upskilling budget separate from certification allowance Must have strong managed service provider experience Be the ultimate escalation point for our service desk owning the most complex technical incidents across our diverse SME client base. This isn't about clearing a ticket queue. You'll be architecting solutions whilst mentoring other line engineers through diagnostic methodology they haven't encountered before. Reporting to the Service Desk Manager, you'll define how we approach the technical challenges that determine whether clients renew or leave. MSP 3.0 reality check: We're implementing NinjaOne RMM to operate as a proactive, automation-first MSP rather than reactive break-fix. Your role includes configuring NinjaOne for maximum effectiveness building automated remediation workflows, establishing intelligent alerting thresholds that reduce noise whilst catching real issues, and creating monitoring policies that prevent incidents instead of just logging them. Proactive monitoring, self-healing scripts, predictive maintenance these aren't buzzwords here. They're how we can continue to continue to evolve our business with ever increasing intelligence and automation, using cutting edge MSP tools. Technical stack you'll own: Core MSP platforms: HaloPSA (PSA), NinjaOne RMM (implementing now you'll drive configuration), CIPP (M365 security automation), Hudu (documentation) M365 ecosystem: Full tenant administration, Exchange Online, Intune/Endpoint Manager, Conditional Access, DLP, ATP Infrastructure: Azure AD/Entra ID, hybrid on-prem/cloud, firewalls (vendor-agnostic), network routing/switching, VPN architectures Automation: We build custom solutions, not just copy/paste from forums. Get your API on! Non-negotiable requirements: 3+ years proven 3rd line work in MSP environment M365 administration at expert level built Conditional Access policies, configured Intune device compliance from scratch, troubleshot hybrid Exchange migrations Demonstrable diagnostic methodology articulate how you approach unknown problems systematically Client-facing communication explain technical root causes to non-technical directors without condescension or jargon overload PowerShell competency read, modify, and write scripts for automation and remediation Highly valued (will influence salary positioning): Microsoft certifications (MCSA/MCSE or current role-based equivalents) NinjaOne, Datto RMM, or comparable RMM platform configuration experience Azure infrastructure deployment and management Firewall administration (Fortinet, SonicWall, Draytek, or similar enterprise platforms) Experience building automated monitoring/remediation workflows in RMM environments What differentiates this role: Our CEO has over 25 years enterprise IT leadership background technical decisions aren't overruled by non-technical management. When you propose automated remediation workflows or infrastructure changes, the conversation is about efficacy, not whether it fits a pre-approved vendor list. 18-staff MSP, financially stable, zero private equity ownership. We make technical investments based on operational merit, not quarterly EBITDA targets. Genuine progression: You're joining as we scale from 18 to 40 staff over 24 months. We are looking for rock stars to take the lead on this exciting journey. We promote based on technical capability and leadership demonstration, not tenure. IND/LET
Interaction Recruitment Low Moor, Yorkshire
17/11/2025
Full time
Business Development Manager Logistics & General Haulage Location: Bradford (BD12) Salary: £32,000 £45,000 DOE + Company Car + Commission (OTE £10,000 £25,000) About the Role: We re seeking a Business Development Manager to drive new business within the Logistics and General Haulage sector . This is a field-based role where you ll be building relationships, winning contracts, and helping us grow across Yorkshire and beyond. Key Responsibilities: Identify and secure new business opportunities in logistics and haulage. Develop strong client relationships and deliver tailored solutions. Manage the full sales cycle from prospecting to closing deals. Work closely with operations to ensure smooth service delivery. What We re Looking For: Experience in logistics or transport sales is essential. General Haulage experience preferred , but we also welcome candidates from other logistics backgrounds. Proven ability to hit targets and win new business. Excellent communication, negotiation, and relationship-building skills. Full UK driving licence (field-based role). What s on Offer: Competitive salary £30,000 £45,000 DOE . Company car and commission structure with OTE of £10,000 £25,000. Career progression in a growing, respected business. Apply Today: Ready to take the next step? Apply now or contact Shannon Clough at Interaction Leeds for a confidential chat. DD: (phone number removed) M: (phone number removed) Connect on LinkedIn INDLEE
Interaction Recruitment Borehamwood, Hertfordshire
14/11/2025
Full time
3rd Line Service Desk Engineer (MSP Experience Required) Location: Borehamwood (Hybrid) Hours: Monday Friday, 8am 5pm Salary: £45,(Apply online only) £55,(Apply online only) DOE Contract: Permanent Join Our Team as a 3rd Line Service Desk Engineer! Are you ready to take the next step in your IT career? Whether you're an experienced 3rd Line Engineer or a strong 2nd Liner looking to step up, we d love to hear from you. We re a friendly, supportive, and growing team based in Borehamwood, and we re looking for someone who loves solving complex technical challenges and delivering top-tier service. You ll work on a wide range of technologies, support a variety of clients, and play a key role in keeping their systems running smoothly. If you thrive in a fast-paced environment, enjoy learning about new tech, and want to progress your career in an MSP setting, this is the perfect opportunity. What You ll Be Doing Acting as the go-to expert for escalated issues from 1st and 2nd Line Engineers. Troubleshooting, maintaining, and improving client IT infrastructure across servers, networks, hardware, cloud platforms, and software. Supporting environments built on Windows Server, Microsoft 365, Azure, VMware, and more. Collaborating closely with colleagues to deliver a seamless service experience. Managing your own workload, solving problems efficiently, and working to meet team KPIs. Helping to improve internal processes and documentation as we grow. What You ll Bring A degree in Computer Science/IT or equivalent hands-on experience. Solid knowledge of technologies such as Windows Server, AD, networking, virtualisation, cloud platforms, and backup solutions. Experience working in an MSP environment (essential). Strong familiarity with Windows Server 2012+, Windows 10, and modern cloud tools. Knowledge of PowerShell or scripting is a bonus, but not a requirement. Excellent communication skills you're comfortable explaining technical info in a way that makes sense to everyone. IT certifications (MCSA, MCSE, CCNP, etc.) are welcome but not mandatory. About You We re looking for someone who: Naturally enjoys investigating and solving technical issues. Adapts well to change and enjoys continuous learning. Communicates clearly and confidently. Can manage their own workload and stay organised. Takes pride in delivering excellent service. Loves staying up to date with the latest tech, especially in areas like: Firewalls & networking Office 365, Teams, SharePoint Intune & Azure AD VMware, vSphere, Hyper-V SQL & Exchange Server hardware Bitdefender and other AV tools Why Join Us? A collaborative environment where your ideas are valued Opportunities to work with the latest technology Support for professional development and certifications Hybrid working for flexibility A team that genuinely cares about what we do If this sounds like the next step you ve been waiting for, we d love to speak with you. Apply now and grow your career with us! IND/LET
Interaction Recruitment Borehamwood, Hertfordshire
14/11/2025
Full time
Internal IT Systems Manager (MSP) Salary: Up to £52,(Apply online only) + Benefits Location: Borehamwood (Hybrid) Contract: Permanent Shape the Future of Our Internal Technology We re creating a brand-new role for an Internal IT Systems Manager someone ready to take the lead, own our internal platforms, and transform the way technology empowers our teams. If you re looking for a hands-on position with the autonomy to make real change (and the opportunity to build your own team as we grow), this is it. This is your chance to step into a role with huge scope, influence, and visibility across the business. What You ll Be Doing You ll be the driving force behind our internal systems strategy ensuring our platforms are smart, efficient, automated, and working seamlessly together. From day one, you ll take ownership of key tools like Halo, IT Glue, RMM, automation, workflows, and alerting . Your role will include: Taking full ownership of our internal IT systems and ensuring they re fully optimised and aligned to business needs. Creating and delivering a roadmap that supports growth and scales with the business. Designing and implementing automation, integrations, and workflows to make everyday work smarter. Setting best practice for documentation, governance, and knowledge management. Acting as our internal systems expert the go-to person for all things tooling and automation. Partnering with stakeholders to understand challenges and create simple, effective solutions. Proactively spotting opportunities to boost efficiency, productivity, and performance. Ensuring security, compliance, and system reliability across all platforms. Growing into a leadership role, building and mentoring a small internal systems team over time. What You ll Bring Strong experience owning, managing, and improving IT systems and tooling. Hands-on knowledge of Halo, IT Glue, RMM , and automation platforms. A natural talent for designing workflows and optimising processes. Experience introducing governance, standards, and documentation structure. Ability to work autonomously while still being a collaborative team player. Excellent communication and stakeholder engagement skills. A strategic mindset you enjoy translating business needs into smart technical solutions. Why You ll Love Working With Us A true greenfield opportunity shape our entire internal systems landscape. Career progression built in grow into a leadership role and build your own team. Massive room for innovation freedom to introduce new tools and smarter practices. Competitive salary up to £52,(Apply online only) plus benefits. Hybrid working with a supportive, forward-thinking team. IND/LET
Interaction Recruitment Hatfield, Hertfordshire
13/11/2025
Seasonal
Warehouse despatch operative Location: Hatfield Monday Friday working hours ,11 00 37.5 Hours per week Hourly rate £13.84 + Overtime at 1.5 3 months rolling contract We have a fantastic opportunity for a Warehouse Dispatch Operative in the Services logistics Warehouse. You will need to have high levels of accuracy, attention to detail and a strong work ethic; previous export compliance knowledge would be beneficial as you will be raising commercial invoices and previous logistical experience would be highly desirable. You will need to have high levels of accuracy, attention to detail and a strong work ethic. You will have experience in ERP systems (preferably SAP and WMCS), To be successful in the role you willbe a great team player, have a flexible approach to work, the ability to work in a fast-paced environment, perform against personal performance targets, prioritise workloads against demand to meet our service level agreements with our customers and have excellent communication skills and be able to escalate directly to your management team and internal service providers, both orally and electronically. Main Responsibilities Using six different courier vendor platforms to ship both UK homeland services and international. Using escalation routes for different partners Liaising with scheduling Ensuring SAP queues are cleared. Producing an end of day report Effectively escalate where required both orally and electronically. Producing manifests for the trunk and sharing electronically between internal service providers and management Maintaining high levels of housekeeping (working in a 6s environment) Essential for this role: Previous dispatch experience Knowledge of export requirements, commercial invoices, sending dangerous goods by air etc Proven experience using different courier platforms ie TNT,DPD etc The Ideal Candidate Some export compliance knowledge Strong attention to detail Strong experience in Warehouse practices Ability to work as part of a team. Be a quick learner. Able to prioritise workloads. Good numerical skills Excellent timekeeping and a flexible approach to work demands Flexible working approach Counterbalance FLT licence advantage Stock management Picks and Putaways Working in a pressurized environment to a high degree of accuracy IND/LET Please contact Steve Hill on (phone number removed)
Interaction Recruitment Hatfield, Hertfordshire
03/10/2025
Full time
IT Maintenance Service Center Administrator Location: SWAP Repair and Config Workshop, 2nd Floor, Hatfield Hours: 08:30 to 16:30 (30 mins lunch) or 09:00 to 17:00 (30 mins lunch) Role Type: Administrator Team overview Are you an experienced Administrator with a passion for I.T looking for your next challenge? Would you like to work for an organisation who support you in your career and development, if you answered yes and you are looking to work in a full-time environment then this role could be just for you! The SWAP Centre is a fast-paced environment with various customer builds that we support throughout the SWAP build and repair cycle function, we are introducing this role to support the SWAP operation on a day-to-day basis. Your duties will include: - Management of assets coming into the workshop, regular audits of the workshop to ensure we can account for all assets present. Liaising with internal teams whilst building relationships. You will escalate any issues to the Supervisor that may affect delivery to our customers, and you will be extremely well organised in your approach to Asset tracking and traceability of those assets. You will be an excellent communicator and deliver against the core values of Field and Lifecycle Services. You will embrace change and be an advocate of our values. Main Responsibilities Managing all assets coming into the workshop and liaising with the relevant distribution teams to locate and amend any discrepancies. Regular auditing to ensure reliable and up-to-date tracking of all assets. Collaboration with the Service Centre to request approval for repair from customer accounts. Ordering the correct parts necessary for our engineers to repair assets to the standard our customers require. Management and distribution of repair parts delivered to the workshop to ensure correct pairing and timely repair of assets. Maintenance and manifest production of used/DOA/not used parts to guarantee correct pathing and reduce unnecessary delays. Logging, Re-logging and/or re-opening live calls for assets to consult with external departments or companies where sourcing parts or work is required. General housekeeping to locate and eliminate causes of backlogs to provide continuous and fluent service to our customers. Asset and Stock management sessions to locate and retain fluidity while preventing assets being misplaced. Assistance in specific tasks where prompt investigation and resolution are required. Maintaining a functional and accurate location system to ensure precise asset management. 6S Implementation and ongoing maintenance into the workshop The Ideal Candidate Excellent Administration and communication skills, both written and Oral Attention to detail Sense of urgency Flexible Collaborator Experience in building effective relationships and Team working. A confident, professional, positive, and proactive approach Ability to multi-task and prioritise workload. Able to apply initiative and have integrity. Pro-active approach to self-development Call Steve Hill (phone number removed) IND/LET
Interaction Recruitment Doncaster, Yorkshire
03/10/2025
Full time
Business Development Manager Gifts, confectionery & food South Yorkshire £32,(Apply online only) £40,(Apply online only) + Commission Garden Centres, Food Shops & Farm Shops Are you a dynamic sales professional with a passion for products that bring joy? Do you thrive on building new relationships and growing accounts in the retail sector? If so, we want to hear from you! About the Role We're seeking a driven Business Development Manager to spearhead growth across South Yorkshire , selling a delightful range of gifts, confectionery and food into garden centres, food shops, and farm shops . This is a new business-focused role with a touch of account management, perfect for someone who loves the thrill of opening doors and nurturing long-term partnerships. What You ll Be Doing Identifying and winning new business opportunities across the region Managing and growing existing accounts with care and creativity Representing a high-quality product portfolio that customers love Working closely with internal teams to ensure smooth onboarding and support Reporting on sales activity and performance What We re Looking For Proven experience in business development , ideally selling gifts, food, drinks, or confectionery Strong network or understanding of garden centres, farm shops, and food retailers Confident communicator with excellent relationship-building skills Self-motivated, target-driven, and commercially astute Based in or able to cover the South Yorkshire area What You ll Get Competitive salary: £32,(Apply online only) £40,(Apply online only) depending on experience Commission structure to reward your wins Supportive team environment with in-house training Opportunity to work with a respected brand in a growing sector Interested? For more information or to apply, please contact Jake Norfolk-Lee at Interaction Recruitment .
Interaction Recruitment Hatfield, Hertfordshire
02/10/2025
Full time
Interaction Recruitment are recruiting for an experienced candidates that are knowledgeable in Logistics with SAP experience to join their busy client in Hatfield. We have x3 different temp roles which will finish between January 2026 and March 2026. Extensions and opportunities to move in to other departments will be available for successful candidates. Please see job descriptions for Despatch / Stores, Reverse Line Operative & Goods In Operative Shift Times: Monday to Friday 07:00 to 15:00 Pay Rate: £13.63 per hour + Holiday Despatch / Stores: Export compliance knowledge will be required for this role as you will be raising commercial invoices and previous logistical experience would be highly desirable. ERP system epxerience will be required for this role (preferably SAP). Using courier vendor platforms to ship both UK homeland services and international. ensuring SAP queues are cleared liasing with scheduling using esculation routes for different partners providing an end of day report Reverse Line Operative: For this role you must have previous administration & SAP experience - To be successful in the role you will be a great team player, have excellent communication skills and be able to focus on serial number/asset tracking. Processing components and devices on SAP, ServiceNow, ITSM accordingly updating SAP Raising RMA's whilst being aware of any financial implications regarding timeframes etc. Despatching all vendors warranty parts back to them Managing all queries within SLA (error handling) Using Excel to maintain the reporting for all vendors Maintaining the accuracy on serial number and asset tracking Making sure all Performance Targets are met Goods In Operative For this role you must have previous SAP experience and strong experience working in a Goods In department. Logistical knowledge will also be beneficial for this role Receiving and handling of incoming goods Unloading deliveries Inspecting items for damage or discrepancies Ensuring accurate inventory management using SAP To be considered for either of these roles you must have / be: Previously used SAP Previously worked within Logistics and have a good understanding Collaborative and a team player Able to work full-time Physically fit Local to Hatfield or realisically be able to commute IND/LET
Interaction Recruitment City, Manchester
01/09/2025
Full time
Security Systems Engineer Location: North West - Greater Manchester/Lancashire/West Yorkshire Basic Salary: £38,500 - £50,000 (Plus Overtime) Position Type: Permanent/Full-time About Us We have been proactive in setting high standards in security providing innovative, intelligent and cost- effective solutions to the commercial sector throughout the UK for over 30 years. We specialise in the design, maintenance and monitoring of high end Security Systems including: - Intruder Alarms Systems - BS8418:2015 IP Detector Activated CCTV Systems - Access Control systems - We also have our own in house NSI Gold category two approved Alarm Receiving Centre. We have long term prestigious contracts and client base. Customer satisfaction is key and we have a great team that are influential in assisting the business in providing this exceptional service and are excited for new employees to become part of our integral valued employees. Job Opportunity An excellent opportunity is available for experienced Intruder Alarm Engineers to join our growing business and become part of our integral team. The ideal location for the candidate is the North West. The successful candidate will earn a salary of £38,500 to £50,000, depending on experience. You will be responsible for Carrying out installation, fault finding, maintenance and servicing of Intruder Alarms. Your main duties and responsibilities will include, but may not be limited to: Installation of Intruder Alarms Periodic preventative maintenance Reactive maintenance service calls and fault finding Participation in the on-call rota assisting with OOH call outs and technical support (standby fee paid and call outs paid at a premium OTE rate) What we are looking for To be considered for the Intruder Alarm Engineer position you must have demonstrable experience in the security industry. In addition, you should possess the following key skills and experience: Full UK driving license Minimum of two years experience Technical background in the electrical/electronic industry Preferred experience with Galaxy Good written and verbal communication skills Capable of working in a team as well as on your own Ability to communicate effectively with clients Excellent customer service skills Experience with IP CCTV and Access Control systems is advantageous however not essential Advanced skills such as commissioning is advantageous however not essential What we offer Excellent basic salary tailored to the candidates experience and expertise Competitive OTE (overtime) paid at premium rate of 1.5 x rate - Lots of overtime available Door to door travel paid Paid Lunch hour Company vehicle & Fuel Card Company tablet, laptop & mobile phone Power tools, ladders, test equipment etc provided Career progression and extensive training to develop your skills and progress your career in the direction that suits your ambition Pension Scheme Employee Rewards including vouchers If you are interested in this fantastic opportunity to become an Intruder Alarm Engineer which offers the opportunity to earn a considerably great salary along with the opportunity for career progression, please send your CV. INDC
Interaction Recruitment
26/08/2025
Full time
Business Development Manager Portable Buildings (North East) Salary: £36,000 £60,000 basic (DOE) + Bonus Benefits: Company Car or Car Allowance Positive Team Culture Career Growth Opportunities Are you a driven sales professional with experience in the portable buildings sector ? Do you have a proven track record of winning new business with builders merchants, construction firms and contractors ? If so, we want to hear from you! We are a dynamic and growing company based in Oldham , providing portable toilets, welfare units, and temporary buildings to the construction industry. Our team is known for its positive, collaborative culture and commitment to delivering high-quality solutions . What You ll Be Doing: Managing and growing sales across the North East region Actively prospecting and generating leads using platforms like Glenigan (experience preferred but not essential) Building strong relationships with new and existing clients in the construction and building supply sectors Working closely with our internal team to ensure seamless service delivery What We re Looking For: Proven sales experience in the portable buildings, welfare units, or construction hire sector A positive, friendly, and hardworking attitude Strong communication and negotiation skills Ability to work independently and as part of a team Experience using Glenigan or similar lead generation tools is a plus What We Offer: Competitive basic salary of £36k £60k depending on experience Performance-based bonus Company car or car allowance Supportive team environment with a strong sense of unity Opportunities for career development and progression Join a company where your efforts are valued, your ideas are heard, and your success is celebrated. Thank you for applying for this position. If you have any further questions, please contact Shannon Clough at Interaction Recruitment Leeds. INDLEE
Interaction Recruitment
04/02/2022
Contractor
Contract Front End Developer 6-month contract Up to £475 per day (Inside IR35) Birmingham (1 day office) Interaction IT have partnered with a leading automotive retailer. As part of their continued growth and new project releases, my client has immediate requirements for an experienced front end developer to work on a minimum 6-month contract. You will be involved in the development of a wide range of exciting greenfield projects and innovative solutions supporting the businesss goal towards online retailing & digital transformation. Key Responsibilities: · HTML5, CSS3 & modern JavaScript frameworks · Strong web design skills in ecommerce or retail · Responsive design · Experience of developing web components · Strong knowledge of modern browsers and mobile devices · Excellent knowledge of browser troubleshooting and debugging practices · Ability to integrate with Web APIs · Excellent source control practices · Agile working methodologies · Working knowledge of Google Analytics & Tag Manager (desirable) If you are looking for a challenging opportunity with a market leading automotive business, please submit interested CVs to and I will then give you a call to discuss the company and role profile in more detail.
Interaction Recruitment Milton Keynes, Buckinghamshire
14/09/2021
Full time
Workforce Planning Verint Specialist Milton Keynes Call Centre/MSP £38,000 - £48,000 JOB SUMMARY: Verint Specialist - due to a system migration the company in question are looking for an experienced Verint Resource & Planning Professional to join the team on a FTC. This role will be responsible for developing and embedding best practises across the wider planning team. KEY RESPONSIBLITIES: · Analyzes call centre data to identify work flow anomalies and establish call volume trends to forecast staffing levels, reduce variances from schedules and increase effective use of staff resources to meet productivity goals and objectives. As the Subject Matter Expert (SME), establishes repeatable processes for data mining, assists management with creation of defined processes and procedures. · Collate call data for analyses to determine call volume trends, service activity, or resource availability, to forecast required staffing levels and provide reporting to management. · Acts as a point of contact and upskill current planning team on Verint processes What Are Our Desired Skills and Capabilities? · Demonstrated knowledge and experience in Verint workforce management technology, forecasting, and scheduling methodologies in a customer care environment · Evidenced current exposure of day to day manipulation of Verint WFO system for 2+ years · Ability to support and upskill current Planning Analysts to best practice knowledge of Verint real world processes · Desirable to have supported a build of new Verint system integration · Communication skills that clearly present ideas, theories, and technical information If this sounds of interest to you, please apply to the role or send your CV to