Pearson Whiffin Recruitment Ltd

We are currently representing a fantastic business based in North Kent that is looking to recruit a Business Analyst. This is a newly created role working for an organisation that operates on a global scale. Are you an analytical professional who thrives in a fast-paced business environment? If so, we are looking for a highly capable Business Analyst to work directly alongside the Managing Director, providing financial and commercial insight, performance analysis, and strategic support across the business. This role will play a key part in driving performance, accountability, and executive-level decision-making. The Role Working closely with the Managing Director and senior leadership team, you will play a pivotal role in analysing business performance, identifying opportunities for improvement, and ensuring key priorities and strategic initiatives remain on track. You will provide clear, actionable insights that support business growth and operational effectiveness. Key Responsibilities Analyse business, financial, and operational data to support executive decision-making Support budgeting, forecasting, and variance analysis alongside finance teams Identify trends, risks, inefficiencies, and improvement opportunities Prepare executive briefings, summaries, and analytical reports Monitor the progress of strategic projects and follow up on key actions Liaise with senior managers to gather information and drive accountability Track KPIs and produce concise performance reports and dashboards Support MD-led projects, business improvement initiatives, and change activity About You You will be: Highly analytical with strong commercial awareness A confident communicator who can engage effectively with senior stakeholders Comfortable presenting insights and constructively challenging assumptions Self-motivated, organised, and capable of working autonomously Professional, discreet, and trusted with confidential information Adaptable and calm under pressure within a dynamic environment Skills & Experience Strong analytical and data interpretation skills working in a similar role Advanced Excel and/or Google Sheets capability Excellent written and verbal communication skills Strong commercial and financial awareness Previous experience within financial, business, or commercial analysis Degree qualified in Finance, Economics, Business, or a related discipline Experience using BI/reporting tools such as Power BI or Tableau The company is offering a competitive salary and benefits package, including a hybrid working model. If this sounds like you and you have the required experience then apply today! Please note, due to the expected high volume of applicants, only suitable candidates will be contacted.

Solutions Architect (SC Cleared) Microsoft Teams & Migration Specialist We are looking for an experienced SC Cleared Solutions Architect with deep expertise in Microsoft technologies and a proven track record of designing and delivering enterprise-scale migration projects. This is an exciting opportunity to work on high-profile programmes, helping organisations modernise their collaboration platforms with a strong focus on Microsoft Teams and the wider Microsoft ecosystem. You will work closely with technical teams, stakeholders, and business leaders to design robust, scalable solutions that align with business objectives while ensuring seamless migration and adoption. Key Responsibilities Design and deliver end-to-end Microsoft-based solutions for enterprise clients. Lead the architecture and technical design of Microsoft Teams deployments and migration programmes. Develop migration strategies for collaboration platforms, including tenant-to-tenant, hybrid, and cloud migration scenarios. Produce high-quality technical documentation, solution designs, and architecture diagrams. Provide technical leadership and guidance to project delivery teams. Engage with stakeholders to understand business requirements and translate them into technical solutions. Ensure solutions adhere to security, governance, and compliance standards. Support pre-sales activities, workshops, and technical presentations where required. Identify risks, dependencies, and opportunities for continuous improvement throughout project delivery. Essential Skills & Experience Active SC Clearance Extensive experience as a Solutions Architect within Microsoft environments. Strong expertise across the Microsoft 365 platform. Advanced knowledge of Microsoft Teams, including architecture, governance, security, and lifecycle management. Proven experience delivering large-scale Microsoft Teams migration projects. Experience with tenant-to-tenant migrations and Microsoft collaboration technologies. Strong understanding of Microsoft Entra ID (Azure AD), Exchange Online, SharePoint Online, and OneDrive. Knowledge of hybrid Microsoft environments and cloud transformation initiatives. Experience producing High-Level Designs (HLDs), Low-Level Designs (LLDs), and technical documentation. Excellent stakeholder management and communication skills.

Programme Director (SC Cleared) Network Transformation We're looking for an experienced Programme Director with active SC Clearance to lead the successful delivery of large-scale network transformation programmes for high-profile end clients. This is an opportunity for a proven leader who thrives in complex environments, can engage confidently at executive level, and has a strong track record of delivering strategic technology change with robust governance. Key Requirements Active SC Clearance (essential). Extensive experience leading large-scale network transformation programmes. Strong background working directly with end clients, building trusted relationships with senior stakeholders. Exceptional programme governance experience, including steering committees, RAID management, financial oversight, reporting, and executive-level communications. Demonstrable experience across the full programme lifecycle, from mobilisation through to successful delivery and transition into BAU. Strong commercial awareness with the ability to manage multiple workstreams, suppliers, and delivery partners. Excellent leadership skills with experience managing programme managers, project managers, technical teams, and third-party vendors. Desirable Experience Experience delivering within secure or government environments. Strong understanding of complex networking technologies and infrastructure transformation. Experience working within highly regulated sectors. Relevant programme management qualifications (MSP, PRINCE2, Agile, or equivalent). What We're Looking For You'll be a confident and credible Programme Director who combines strategic thinking with hands-on delivery leadership. You'll be comfortable operating in complex stakeholder environments, driving governance, managing risk, and ensuring programmes deliver measurable business outcomes. If you have the leadership capability, governance expertise, and network transformation experience to deliver mission-critical programmes and you already hold active SC Clearance we'd love to hear from you.

Network Project Manager Retail Infrastructure We are looking for an experienced Network Project Manager to lead a key infrastructure programme within a dynamic retail environment. This is an exciting opportunity to take ownership of a large-scale network infrastructure project, delivering improvements across multiple retail locations. The successful candidate will be responsible for the end-to-end delivery of a project focused on rationalising and organising structured data cabling, as well as coordinating the installation of new communications cabinets across multiple sites. You will work closely with internal IT teams, third-party suppliers, and site stakeholders to ensure projects are delivered safely, on time, and within budget. Key Responsibilities Lead the planning, execution, and successful delivery of a multi-site network infrastructure project. Manage the organisation and remediation of structured data cabling across retail locations. Coordinate the installation of new communications cabinets and associated network infrastructure. Develop and maintain project plans, schedules, budgets, and risk registers. Manage third-party vendors, contractors, and internal technical teams. Ensure projects are delivered in line with quality, safety, and operational standards. Provide regular project updates and reporting to key stakeholders. Identify and mitigate project risks while managing dependencies across multiple sites. Required Skills & Experience Proven experience delivering network infrastructure projects within retail or other multi-site environments. Strong understanding of structured cabling, network hardware, and communications cabinet installations. Excellent project management skills, including planning, scheduling, budgeting, and resource management. Experience coordinating multiple suppliers and managing concurrent site deployments. Strong stakeholder management and communication skills with both technical and non-technical audiences. Familiarity with project management methodologies such as PRINCE2, Agile, or ITIL (certifications are advantageous).

EUC Engineer MacOS / Apple Devices We are seeking an experienced and proactive EUC Engineer to join our IT team. This role is ideal for someone with strong hands-on experience supporting MacOS environments, Apple devices, and modern workplace technologies. Key Responsibilities Provide end-user support and administration for MacOS, Apple laptops, and mobile devices Configure, deploy, and manage Apple hardware across the business Support modern workplace and endpoint management solutions Troubleshoot hardware, software, connectivity, and user-related issues Assist with networking support including Wi-Fi, VPNs, DNS, DHCP, and endpoint connectivity Support device security, patching, compliance, and asset management Collaborate with infrastructure and security teams on projects and improvements Deliver excellent customer service and technical support to users at all levels Skills & Experience Required Proven experience in an EUC / Desktop Support / Endpoint Engineering role Strong knowledge of MacOS and Apple ecosystem devices Experience supporting laptops, desktops, and mobile devices in enterprise environments Understanding of networking fundamentals and troubleshooting Experience with MDM tools such as Jamf, Intune, or Kandji is highly desirable Excellent communication and problem-solving skills Desirable Skills Apple certifications or relevant technical certifications Scripting or automation knowledge (Bash, PowerShell, or similar)

Interim IT Separation Lead Programme Manager We are seeking an experienced Interim IT Separation Lead Programme Manager to lead the end-to-end technology separation of a business unit as part of a strategic business separation programme. This is a high-impact role responsible for delivering the successful separation of approximately 200 users across 41 identified IT systems, services, and ensuring business continuity while minimising operational and technical risk. Reporting to the MD, you will take ownership of the planning, governance, and execution of the IT separation programme. You will work closely with business stakeholders, technical teams, third-party suppliers, and senior leadership to deliver a seamless transition within agreed timelines and budget. Key responsibilities include: Leading the end-to-end IT separation programme from planning through to execution. Developing and managing detailed separation plans, milestones, dependencies, risks, and governance. Coordinating the separation of infrastructure, applications, data, user environments, and IT services. Ensuring business continuity throughout the transition with minimal disruption to users. Managing internal teams, external partners, and third-party vendors to deliver agreed outcomes. Identifying and mitigating technical, operational, and security risks. Providing regular programme updates and reporting to senior stakeholders. Overseeing cutover planning, testing, and post-separation stabilisation. You will be an experienced IT Programme Manager with a demonstrable track record of successfully delivering IT separations, carve-outs, acquisitions, or complex business transformation programmes, ideally within mid-sized UK organisations. You will bring: Proven experience leading IT separation or acquisition programmes from initiation to completion. Strong programme and stakeholder management skills. Excellent understanding of IT infrastructure, enterprise systems, and business-critical services. Experience managing multiple workstreams and third-party suppliers. Ability to balance strategic planning with hands-on programme delivery. Strong communication and leadership skills with the confidence to engage at executive level. Technical Knowledge A strong understanding of the following technologies is essential: Microsoft 365 Windows environments Active Directory Cloud technologies Cybersecurity principles and controls Experience of data migration, identity separation, infrastructure transition, and user migration would be highly advantageous.

Interim IT Separation Lead Programme Manager We are seeking an experienced Interim IT Separation Lead Programme Manager to lead the end-to-end technology separation of a business unit as part of a strategic business separation programme. This is a high-impact role responsible for delivering the successful separation of approximately 200 users across 41 identified IT systems, services, and ensuring business continuity while minimising operational and technical risk. Reporting to the MD, you will take ownership of the planning, governance, and execution of the IT separation programme. You will work closely with business stakeholders, technical teams, third-party suppliers, and senior leadership to deliver a seamless transition within agreed timelines and budget. Key responsibilities include: Leading the end-to-end IT separation programme from planning through to execution. Developing and managing detailed separation plans, milestones, dependencies, risks, and governance. Coordinating the separation of infrastructure, applications, data, user environments, and IT services. Ensuring business continuity throughout the transition with minimal disruption to users. Managing internal teams, external partners, and third-party vendors to deliver agreed outcomes. Identifying and mitigating technical, operational, and security risks. Providing regular programme updates and reporting to senior stakeholders. Overseeing cutover planning, testing, and post-separation stabilisation. You will be an experienced IT Programme Manager with a demonstrable track record of successfully delivering IT separations, carve-outs, acquisitions, or complex business transformation programmes, ideally within mid-sized UK organisations. You will bring: Proven experience leading IT separation or acquisition programmes from initiation to completion. Strong programme and stakeholder management skills. Excellent understanding of IT infrastructure, enterprise systems, and business-critical services. Experience managing multiple workstreams and third-party suppliers. Ability to balance strategic planning with hands-on programme delivery. Strong communication and leadership skills with the confidence to engage at executive level. Technical Knowledge A strong understanding of the following technologies is essential: Microsoft 365 Windows environments Active Directory Cloud technologies Cybersecurity principles and controls Experience of data migration, identity separation, infrastructure transition, and user migration would be highly advantageous.

Head of Operations Maidstone, Kent (Hybrid Working) Up to £90k DOE An exciting opportunity has arisen for an experienced and commercially minded Head of Operations to join a rapidly growing technology business operating within a regulated environment. This is a senior leadership position reporting directly to the Managing Director, with responsibility for overseeing Client Services, Compliance and Product functions whilst ensuring strong collaboration across Sales, Finance and platform delivery teams. The successful candidate will play a pivotal role in driving operational excellence, business scalability, process automation and continuous improvement, helping to support the organisation's ambitious growth plans. As Head of Operations, you will take ownership of day-to-day operational performance across multiple business functions, ensuring effective processes, governance, controls and reporting frameworks are in place. You will work closely with senior stakeholders, external technology partners and internal teams to deliver operational excellence, regulatory compliance and a high-quality customer experience. Key Responsibilities Lead operational delivery across Client Services, Compliance and Product functions. Develop, implement and continuously improve scalable operational processes and controls. Define and monitor operational KPIs, performance metrics and reporting frameworks. Identify and resolve operational risks, bottlenecks and inefficiencies. Oversee customer and partner onboarding processes, ensuring a seamless transition from Sales into Operations. Collaborate closely with Sales and Finance to support forecasting, billing and contractual processes. Maintain strategic oversight of compliance activities and regulatory obligations. Manage relationships with external technology providers and service partners. Provide operational oversight of platform and product delivery, ensuring projects remain on track and aligned to business priorities. Drive automation initiatives and operational transformation projects to improve scalability and efficiency. Foster a culture of continuous improvement and operational excellence. Essential Requirements Significant operational leadership experience within a Technology, SaaS or FinTech environment. Experience working within a start-up, scale-up or high-growth business. Proven experience scaling operational functions and supporting business growth. Demonstrable success in driving operational improvements, automation initiatives and process efficiencies. Experience managing multiple business functions, including Client Services, Operations, Compliance and Product. Strong experience managing third-party technology providers and commercial partnerships. Experience operating within a regulated environment. Excellent stakeholder management and communication skills. Strong commercial awareness with experience partnering with Sales and Finance functions. Apply now to find out more. This role is being handled by Holly Ensoll & Chloe Wadhams, Business Support Consultant for Pearson Whiffin Recruitment.