Field IT Systems Engineer An exciting opportunity has arisen for a Field IT Systems Engineer to join a growing and supportive IT team. This is a hands-on, field-based role providing 1st and 2nd line IT support across four sites in Rugby . Reporting to the Lead IT Engineer , you will play a key role in ensuring IT systems remain secure, reliable, and fit for purpose. Key Responsibilities: Provide 1st and 2nd line IT support to staff and students Support and maintain Windows-based environments Troubleshoot hardware, software, and network issues Assist with deployment and maintenance of IT hardware and software Support cloud-based systems including Google Workspace Manage user accounts, permissions, and IT assets Assist with data security, backups, and disaster recovery Liaise with third-party suppliers and escalate issues where required The ideal candidate will have proven IT support experience, strong problem-solving skills, and excellent organisational ability. A full, clean UK driving licence is essential due to travel between local sites.
04/02/2026
Full time
Field IT Systems Engineer An exciting opportunity has arisen for a Field IT Systems Engineer to join a growing and supportive IT team. This is a hands-on, field-based role providing 1st and 2nd line IT support across four sites in Rugby . Reporting to the Lead IT Engineer , you will play a key role in ensuring IT systems remain secure, reliable, and fit for purpose. Key Responsibilities: Provide 1st and 2nd line IT support to staff and students Support and maintain Windows-based environments Troubleshoot hardware, software, and network issues Assist with deployment and maintenance of IT hardware and software Support cloud-based systems including Google Workspace Manage user accounts, permissions, and IT assets Assist with data security, backups, and disaster recovery Liaise with third-party suppliers and escalate issues where required The ideal candidate will have proven IT support experience, strong problem-solving skills, and excellent organisational ability. A full, clean UK driving licence is essential due to travel between local sites.
Are you looking for a new exciting opportunity working as a 1st Line Support Engineer to be based in Witney, Oxfordshire? Main Duties of the Role Providing 1st Line Support to customers via phone and remote tools providing excellent customer service Logging tickets, and escalating when required Prioritising workloads and action tickets in line with SLAs Maintaining documentation accurately and keeping it up to date Your Skills and Experience Experience within a similar position Excellent communication skills both written and verbal Windows Desktop Operating Systems Windows Server, Microsoft 365, Active Directory Hardware Support Full driving license Salary 25,000- 28,000 per annum, depending on experience
04/02/2026
Full time
Are you looking for a new exciting opportunity working as a 1st Line Support Engineer to be based in Witney, Oxfordshire? Main Duties of the Role Providing 1st Line Support to customers via phone and remote tools providing excellent customer service Logging tickets, and escalating when required Prioritising workloads and action tickets in line with SLAs Maintaining documentation accurately and keeping it up to date Your Skills and Experience Experience within a similar position Excellent communication skills both written and verbal Windows Desktop Operating Systems Windows Server, Microsoft 365, Active Directory Hardware Support Full driving license Salary 25,000- 28,000 per annum, depending on experience
