Ahead of upcoming ISO27001 and ITIL Service Operations audits, this organisation's IT team require focused support from an individual who has been through ISO27001/ITIL audits previously to provide a structured framework to ensure the effective and efficient delivery of services, aligned with recognised industry best practices. You will be required to purchase a baseline assessment of the current state of processes, document existing processes, identify any gaps and suggest best practice where processes can be improved or are missing. Location: Hybrid, onsite in the central London office 1 day a week Contract: 3-month initial term (extension possible) Day rate: £300-£325 per day, inside IR35 Essential skills & experience required: Well-versed in ITIL analysis and documentation as the core focus of previous work Strong understanding of the processes, flows and service delivery elements across JML (Joiners, Movers and Leavers) from an ID, Change, Access Controls perspective Confident communicator Objectives: Establish a foundational understanding of service delivery principles and best practices Implement processes that ensure reliable, consistent, and high-quality service provision Enable continuous improvement within the service delivery function Please only apply for consideration if you have full, independent right to work in the UK and you are already living in the UK permanently. Franklin Bates is a leading IT recruitment consultancy specialising in Software Development, Cloud, & Data. We provide high quality contract, interim and permanent IT professionals to a broad range of technology companies within the UK.
19/10/2025
Full time
Ahead of upcoming ISO27001 and ITIL Service Operations audits, this organisation's IT team require focused support from an individual who has been through ISO27001/ITIL audits previously to provide a structured framework to ensure the effective and efficient delivery of services, aligned with recognised industry best practices. You will be required to purchase a baseline assessment of the current state of processes, document existing processes, identify any gaps and suggest best practice where processes can be improved or are missing. Location: Hybrid, onsite in the central London office 1 day a week Contract: 3-month initial term (extension possible) Day rate: £300-£325 per day, inside IR35 Essential skills & experience required: Well-versed in ITIL analysis and documentation as the core focus of previous work Strong understanding of the processes, flows and service delivery elements across JML (Joiners, Movers and Leavers) from an ID, Change, Access Controls perspective Confident communicator Objectives: Establish a foundational understanding of service delivery principles and best practices Implement processes that ensure reliable, consistent, and high-quality service provision Enable continuous improvement within the service delivery function Please only apply for consideration if you have full, independent right to work in the UK and you are already living in the UK permanently. Franklin Bates is a leading IT recruitment consultancy specialising in Software Development, Cloud, & Data. We provide high quality contract, interim and permanent IT professionals to a broad range of technology companies within the UK.
Assistant IT Support Analyst Up to £31,000 Onsite in Sevenoaks, Kent with some hybrid working flexibility Please only apply for consideration if you are able and willing to commute to Sevenoaks, Kent daily. Free parking is available, otherwise the site is within walking distance of Sevenoaks train station. Do you have 18 months+ professional experience in an IT support role focused on 1st line / helpdesk / service desk style support? Are you enthusiastic, with a can-do attitude and excellent customer service skills? If so, you could be the candidate we are looking for We have a truly brilliant role which would be very well suited to someone who is early in their IT career, bringing 18 months+ professional experience in an IT support role focused on 1st line / helpdesk / service desk style support, who is keen to gain exposure to new environments and learn from a talented team around them. In this IT Support Analyst role, you will be required to use customer service skills, problem solving abilities and base IT knowledge to provide users with solutions to existing issues and new requirements, as well as having the opportunity to get stuck into new project work incorporating infrastructure, network security and project management tasks. Join a prestigious secondary school education establishment in the picturesque, bustling town of Sevenoaks, Kent in a full-time permanent role as an IT Support Analyst as part of a growing IT team. Enjoy an engaging, fulfilling and varied role where you will evolve your skills and develop in your career, whilst supporting students and staff with IT service requests and fixing technology problems as part of the wider IT department. Requirements for the Assistant IT Support Analyst role are: 18+ months of Windows device support experience A blend of experience in areas including Office365, Active Directory, PC and Wi-Fi troubleshooting and building laptops would be great, but any areas you are unfamiliar with can be taught Exceptional customer service and communication skills, with upbeat energy and enthusiasm. It is essential that you have a personable, approachable character with confidence in communicating to non-technical customers, and you are keen to be in a user-facing environment. You will be proving a high quality, professional standard of service and will need to enjoy helping people from secondary school-aged children to senior leaders with a logical, consistent approach to problem solving and a can-do attitude. The offering for the Assistant IT Support Analyst role is a full time, permanent position which is onsite in Sevenoaks, Kent (with some hybrid working potential in time) of 35 hours per week across 52 weeks of the year, with a salary of up to £31,000 depending on experience and skillset, and benefits including 27 days of annual leave + bank holidays (rising to 38 days total over length of service), free 3-course lunches, free parking, a very attractive up to 10% non-contributory pension, onsite fitness centre access and more. Employment is subject to satisfactory references taken upon acceptance of offer of employment, and a satisfactory DBS check. Please only apply for consideration if you have full, independent right to work in the UK and you are already living in the UK permanently, due to no visa sponsorship or support with relocation to the UK being available. Franklin Bates is a leading IT recruitment consultancy specialising in Software Development, AI, Cybersecurity, Cloud, & Data. We provide high quality contract, interim and permanent IT professionals to a broad range of technology companies within the UK.
17/10/2025
Full time
Assistant IT Support Analyst Up to £31,000 Onsite in Sevenoaks, Kent with some hybrid working flexibility Please only apply for consideration if you are able and willing to commute to Sevenoaks, Kent daily. Free parking is available, otherwise the site is within walking distance of Sevenoaks train station. Do you have 18 months+ professional experience in an IT support role focused on 1st line / helpdesk / service desk style support? Are you enthusiastic, with a can-do attitude and excellent customer service skills? If so, you could be the candidate we are looking for We have a truly brilliant role which would be very well suited to someone who is early in their IT career, bringing 18 months+ professional experience in an IT support role focused on 1st line / helpdesk / service desk style support, who is keen to gain exposure to new environments and learn from a talented team around them. In this IT Support Analyst role, you will be required to use customer service skills, problem solving abilities and base IT knowledge to provide users with solutions to existing issues and new requirements, as well as having the opportunity to get stuck into new project work incorporating infrastructure, network security and project management tasks. Join a prestigious secondary school education establishment in the picturesque, bustling town of Sevenoaks, Kent in a full-time permanent role as an IT Support Analyst as part of a growing IT team. Enjoy an engaging, fulfilling and varied role where you will evolve your skills and develop in your career, whilst supporting students and staff with IT service requests and fixing technology problems as part of the wider IT department. Requirements for the Assistant IT Support Analyst role are: 18+ months of Windows device support experience A blend of experience in areas including Office365, Active Directory, PC and Wi-Fi troubleshooting and building laptops would be great, but any areas you are unfamiliar with can be taught Exceptional customer service and communication skills, with upbeat energy and enthusiasm. It is essential that you have a personable, approachable character with confidence in communicating to non-technical customers, and you are keen to be in a user-facing environment. You will be proving a high quality, professional standard of service and will need to enjoy helping people from secondary school-aged children to senior leaders with a logical, consistent approach to problem solving and a can-do attitude. The offering for the Assistant IT Support Analyst role is a full time, permanent position which is onsite in Sevenoaks, Kent (with some hybrid working potential in time) of 35 hours per week across 52 weeks of the year, with a salary of up to £31,000 depending on experience and skillset, and benefits including 27 days of annual leave + bank holidays (rising to 38 days total over length of service), free 3-course lunches, free parking, a very attractive up to 10% non-contributory pension, onsite fitness centre access and more. Employment is subject to satisfactory references taken upon acceptance of offer of employment, and a satisfactory DBS check. Please only apply for consideration if you have full, independent right to work in the UK and you are already living in the UK permanently, due to no visa sponsorship or support with relocation to the UK being available. Franklin Bates is a leading IT recruitment consultancy specialising in Software Development, AI, Cybersecurity, Cloud, & Data. We provide high quality contract, interim and permanent IT professionals to a broad range of technology companies within the UK.
Join the data revolution. Own and manage the cloud platform for this SaaS based fintech scale up who are the number one company in the data reconciliation space, with 7 of the top 10 investment banks in the world as customers! Become the Head of Platform for this thriving UK fintech scale up. Remain hands on but manage and develop others. What you will do Manage a team of eight SREs, across multiple regions, ensuring they are tasked and equipped to succeed Liaise with external suppliers such as hosting & software providers Own and manage the hosting budget, reporting into the VP Engineering Manage and run a 24/7 platform support rotation Plan and manage the growth of a multi-region, multi-cloud Kubernetes estate What you need AWS experience First class diagnostic and troubleshooting skills Experience building and running a production infrastructure estate Have worked with Kubernetes and containers at scale Experience of secure environments There is a massive commitment to technical excellence with a gifted team in place, but egos are parked at the door. Work/life balance is central to the company's ethos, and they operate a hybrid model necessitating being in the London office once a week maximum. The salary is up to £120,000 + bonus. Interviews are being held ASAP and the process is swift and uncomplicated. AWS / Platform / Kubernetes / K8 / Cloud / Fintech / DevOps / SaaS/ Finance / Banking / WFH / Hybrid / London / Containers Franklin Bates is a leading IT recruitment consultancy specialising in Software Development, Cloud, & Data. We provide high quality contract, interim and permanent IT professionals to a broad range of technology companies within the UK.
08/01/2022
Full time
Join the data revolution. Own and manage the cloud platform for this SaaS based fintech scale up who are the number one company in the data reconciliation space, with 7 of the top 10 investment banks in the world as customers! Become the Head of Platform for this thriving UK fintech scale up. Remain hands on but manage and develop others. What you will do Manage a team of eight SREs, across multiple regions, ensuring they are tasked and equipped to succeed Liaise with external suppliers such as hosting & software providers Own and manage the hosting budget, reporting into the VP Engineering Manage and run a 24/7 platform support rotation Plan and manage the growth of a multi-region, multi-cloud Kubernetes estate What you need AWS experience First class diagnostic and troubleshooting skills Experience building and running a production infrastructure estate Have worked with Kubernetes and containers at scale Experience of secure environments There is a massive commitment to technical excellence with a gifted team in place, but egos are parked at the door. Work/life balance is central to the company's ethos, and they operate a hybrid model necessitating being in the London office once a week maximum. The salary is up to £120,000 + bonus. Interviews are being held ASAP and the process is swift and uncomplicated. AWS / Platform / Kubernetes / K8 / Cloud / Fintech / DevOps / SaaS/ Finance / Banking / WFH / Hybrid / London / Containers Franklin Bates is a leading IT recruitment consultancy specialising in Software Development, Cloud, & Data. We provide high quality contract, interim and permanent IT professionals to a broad range of technology companies within the UK.
Project Manager Project Manager / PM / Project Management A global technology leader in Enterprise Resource Planning who is dedicated to helping businesses drive growth are looking for a star player to take on a new Project Manager role within the team. With over nearly 5 decades of industry experience behind them, their modern, industry-specific software helps customers boost efficiency and productivity by simplifying and automating everyday processes . They have a stellar team of nearly 4,000 worldwide employees , who are passionate about building exceptional products and solutions through teamwork, constant innovation, and integrity . The ideal Project Manager candidate would have a software-focused background and 5+ years of ERP experience , either an an end-user Project Manager or as an IT Manager who has implemented ERP/s. You would be joining a close-knit, diverse project management team of 6 and stepping in at a mid-senior level, with ambitions to become a Senior Project Manager within 18 months. You will have: Multitasking capabilities - you will be working on 4-6 projects at any given time and will need to be able to task switch in a fast-moving environment under pressure Team building skills - you must be inclusive and personable An understanding of MRP functions Decision-making abilities Strong communication skills to involve other team members and keep everyone updated Change management skills This Project Manager position is offering £50,000 to £55,000 plus bonus and remote working is possible, with only a fortnightly office co-working day required in Warrington , and client visits 2-2.5 days a week on average across the UK. Project Manager / PM / Project Management / ERP / MRP / Software / IT Management / IT Manager Franklin Bates is a leading IT recruitment consultancy specialising in Software Development, Cloud, & Data. We provide high quality contract, interim and permanent IT professionals to a broad range of technology companies within the UK.
06/10/2021
Full time
Project Manager Project Manager / PM / Project Management A global technology leader in Enterprise Resource Planning who is dedicated to helping businesses drive growth are looking for a star player to take on a new Project Manager role within the team. With over nearly 5 decades of industry experience behind them, their modern, industry-specific software helps customers boost efficiency and productivity by simplifying and automating everyday processes . They have a stellar team of nearly 4,000 worldwide employees , who are passionate about building exceptional products and solutions through teamwork, constant innovation, and integrity . The ideal Project Manager candidate would have a software-focused background and 5+ years of ERP experience , either an an end-user Project Manager or as an IT Manager who has implemented ERP/s. You would be joining a close-knit, diverse project management team of 6 and stepping in at a mid-senior level, with ambitions to become a Senior Project Manager within 18 months. You will have: Multitasking capabilities - you will be working on 4-6 projects at any given time and will need to be able to task switch in a fast-moving environment under pressure Team building skills - you must be inclusive and personable An understanding of MRP functions Decision-making abilities Strong communication skills to involve other team members and keep everyone updated Change management skills This Project Manager position is offering £50,000 to £55,000 plus bonus and remote working is possible, with only a fortnightly office co-working day required in Warrington , and client visits 2-2.5 days a week on average across the UK. Project Manager / PM / Project Management / ERP / MRP / Software / IT Management / IT Manager Franklin Bates is a leading IT recruitment consultancy specialising in Software Development, Cloud, & Data. We provide high quality contract, interim and permanent IT professionals to a broad range of technology companies within the UK.
Jobs - Frequently Asked Questions
Use the location filter to find IT jobs in cities like London, Manchester, Birmingham, and across the UK.
Entry-level roles include IT support technician, junior developer, QA tester, and helpdesk analyst.
New jobs are posted daily. Set up alerts to be notified as soon as new roles match your preferences.
Key skills include problem-solving, coding, cloud computing, networking, and familiarity with tools like AWS or SQL.
Yes, many employers offer training or junior roles. Focus on building a strong CV with relevant coursework or personal projects.
