CRM Consultant Central London, majority office-based initially, then hybrid working Our client is a specialist consultancy helping charities and not-for-profits get more out of their data and CRM systems. They are a trusted name in the sector, growing steadily and building a team of consultants who are as comfortable configuring a CRM as they are sitting across the table from a client explaining why their processes need a rethink. If you want real progression, real responsibility and to make a real impact then this could be a great opportunity for you. The role: Joining as a CRM Consultant, you will need to bring hands-on CRM configuration experience to build on. You will receive structured training in-house to deepen your technical capability and sharpen your consulting skills. The goal will be to move beyond 'system admin' and into delivering high-quality consultancy services to external clients. You will work closely with charities and not-for-profits, helping them untangle data challenges, improve processes, and actually use their CRM's capabilities. If you enjoy trusted partnerships, stakeholder conversations, and getting deep into the detail of how systems work, this could offer the perfect blend in a role. What you will be doing: As a CRM Consultant, you will Act as a key client-facing representative and subject matter expert throughout the relationship lifecycle, from prospect meetings to ongoing account management. Maintain and execute core database administration tasks across client CRM systems. Deliver training to client teams, helping them get maximum value from the systems you support or design. Guide clients through full CRM and data implementation lifecycles - requirements gathering, configuration, go-live and post-implementation support. Document configuration decisions, technical research and best practice in a clear, structured way. Contribute to and write client proposals outlining recommended solutions. About you: You will need experience configuring at least one major CRM system - ideally Dynamics 365, Salesforce, Donorfy, Raiser's Edge or similar. You might currently be a: Database Manager / Database Executive / Database Officer CRM Administrator / CRM Executive / Junior CRM Consultant Data Manager / Data Specialist / Data Executive And you are ready for the next step. You will bring: Experience in a stakeholder-heavy or client-facing role (customer success, support, consulting, fundraising, operations - people-focused). Solid CRM experience and a genuine interest in how organisations use systems to manage relationships. The ability to explain technical concepts clearly to non-technical users. Strong attention to detail and a structured, logical approach to problem-solving. Exposure to charities or not-for-profits would be a bonus. The offering: Structured training and mentoring to develop both your technical and consulting capability. The chance to work with purpose-driven organisations making a real social impact. A genuinely varied role combining client interaction, problem-solving and hands-on system work. A supportive, growing consultancy where progression comes with capability.
03/03/2026
Full time
CRM Consultant Central London, majority office-based initially, then hybrid working Our client is a specialist consultancy helping charities and not-for-profits get more out of their data and CRM systems. They are a trusted name in the sector, growing steadily and building a team of consultants who are as comfortable configuring a CRM as they are sitting across the table from a client explaining why their processes need a rethink. If you want real progression, real responsibility and to make a real impact then this could be a great opportunity for you. The role: Joining as a CRM Consultant, you will need to bring hands-on CRM configuration experience to build on. You will receive structured training in-house to deepen your technical capability and sharpen your consulting skills. The goal will be to move beyond 'system admin' and into delivering high-quality consultancy services to external clients. You will work closely with charities and not-for-profits, helping them untangle data challenges, improve processes, and actually use their CRM's capabilities. If you enjoy trusted partnerships, stakeholder conversations, and getting deep into the detail of how systems work, this could offer the perfect blend in a role. What you will be doing: As a CRM Consultant, you will Act as a key client-facing representative and subject matter expert throughout the relationship lifecycle, from prospect meetings to ongoing account management. Maintain and execute core database administration tasks across client CRM systems. Deliver training to client teams, helping them get maximum value from the systems you support or design. Guide clients through full CRM and data implementation lifecycles - requirements gathering, configuration, go-live and post-implementation support. Document configuration decisions, technical research and best practice in a clear, structured way. Contribute to and write client proposals outlining recommended solutions. About you: You will need experience configuring at least one major CRM system - ideally Dynamics 365, Salesforce, Donorfy, Raiser's Edge or similar. You might currently be a: Database Manager / Database Executive / Database Officer CRM Administrator / CRM Executive / Junior CRM Consultant Data Manager / Data Specialist / Data Executive And you are ready for the next step. You will bring: Experience in a stakeholder-heavy or client-facing role (customer success, support, consulting, fundraising, operations - people-focused). Solid CRM experience and a genuine interest in how organisations use systems to manage relationships. The ability to explain technical concepts clearly to non-technical users. Strong attention to detail and a structured, logical approach to problem-solving. Exposure to charities or not-for-profits would be a bonus. The offering: Structured training and mentoring to develop both your technical and consulting capability. The chance to work with purpose-driven organisations making a real social impact. A genuinely varied role combining client interaction, problem-solving and hands-on system work. A supportive, growing consultancy where progression comes with capability.
Software Developer £85,000-£110,000 depending on experience and skillset Flexible hybrid set up (Worcestershire office) Do you have a Rust software development background? Drive development of an original Linux-based network security appliance as a Software Developer, getting stuck into security software and systems development within a thriving technology organisation providing security solutions for regulated industries from government roots spanning back 15 years. Work for truly engaged and passionate company owners, on projects that have bigger purpose with social value and are technically interesting and demanding, encouraging self-development and growth amongst a super hands-on team. Quality is key within this organisation, and genuine, demonstratable passion for software development, intellectual curiosity and self-motivation must be at the heart of Software Developers who join this team. Requirements for Software Developer positions: Must have or be able to obtain security clearance at DV clearance level (please check your eligibility prior to applying for this position) Must have a strong Computer Science or Systems Engineering degree (BSc) education foundation - no alternatives accepted Software development skills in Rust and ideally Go too - the environment is Rust and Go but it is not wholly necessary to have strengths in Go, though you must be willing to learn and develop skills in Go as well as apply your Rust skills Must have solid Linux network programming and protocol implementation skills as well as exceptional knowledge of Linux networking fundamentals and Linux networking at layers 2-4 The package on offer for Software Developers is a salary of £85,000-£110,000 depending on experience, with a benefits package including professional development budget, private healthcare, wellness support and a flexible hybrid set up. Please only apply for consideration if you have full, independent right to work in the UK and have lived in the UK permanently for the past 5-10+ years due to the security clearance requirements attached to this role, outlined in the Requirements section above
03/03/2026
Full time
Software Developer £85,000-£110,000 depending on experience and skillset Flexible hybrid set up (Worcestershire office) Do you have a Rust software development background? Drive development of an original Linux-based network security appliance as a Software Developer, getting stuck into security software and systems development within a thriving technology organisation providing security solutions for regulated industries from government roots spanning back 15 years. Work for truly engaged and passionate company owners, on projects that have bigger purpose with social value and are technically interesting and demanding, encouraging self-development and growth amongst a super hands-on team. Quality is key within this organisation, and genuine, demonstratable passion for software development, intellectual curiosity and self-motivation must be at the heart of Software Developers who join this team. Requirements for Software Developer positions: Must have or be able to obtain security clearance at DV clearance level (please check your eligibility prior to applying for this position) Must have a strong Computer Science or Systems Engineering degree (BSc) education foundation - no alternatives accepted Software development skills in Rust and ideally Go too - the environment is Rust and Go but it is not wholly necessary to have strengths in Go, though you must be willing to learn and develop skills in Go as well as apply your Rust skills Must have solid Linux network programming and protocol implementation skills as well as exceptional knowledge of Linux networking fundamentals and Linux networking at layers 2-4 The package on offer for Software Developers is a salary of £85,000-£110,000 depending on experience, with a benefits package including professional development budget, private healthcare, wellness support and a flexible hybrid set up. Please only apply for consideration if you have full, independent right to work in the UK and have lived in the UK permanently for the past 5-10+ years due to the security clearance requirements attached to this role, outlined in the Requirements section above
Raiser's Edge Database Manager London Permanent Full-time An established UK not-for-profit organisation is seeking a hands-on Raiser's Edge Database Manager to lead, optimise and evolve its Blackbaud Raiser's Edge NXT CRM. This is a pivotal role at the heart of fundraising performance and supporter engagement. You will own the integrity, strategy and development of the CRM, ensuring it drives income growth, insight and operational efficiency across the organisation. The role: Reporting into senior leadership, you will take full responsibility for the management, optimisation and continuous improvement of the organisation's Raiser's Edge / NXT database. Working closely with fundraising, marketing and finance teams, as well as external consultants and Blackbaud support, you will ensure the CRM is accurate, compliant, insight-driven and aligned with organisational strategy. This is both a strategic and hands-on role, ideal for someone who enjoys improving systems, strengthening data quality and enabling fundraising teams to perform at their best. Key responsibilities: Own the day-to-day operation, maintenance and security of Raiser's Edge / NXT. Lead data audits, cleansing, standardisation and de-duplication initiatives to maintain high data integrity. Develop and deliver a structured CRM improvement roadmap. Create and document clear processes for data entry, campaigns, appeals and reporting. Provide user training, guidance and ongoing support to ensure consistent best practice. Deliver accurate data selections and segmentation for appeals and email campaigns. Improve automation, streamline financial processes and manage system integrations. Produce high-quality reporting and analysis for leadership, translating data into actionable fundraising insights. Ensure compliance with GDPR, HMRC Gift Aid and PECR requirements, including resolving invalid Gift Aid records. Act as primary contact for CRM vendors and ensure system strategy supports organisational goals. What you will bring: Significant experience managing Raiser's Edge / NXT or a comparable nonprofit CRM. Proven track record in CRM optimisation, restructuring and automation. Strong data management and segmentation expertise. Experience supporting fundraising or charity teams in a data-driven capacity. Analytical and commercially aware, able to translate data into meaningful insight. Knowledge of GDPR, HMRC Gift Aid and nonprofit compliance requirements. Confident communicator with strong stakeholder management skills. Highly organised, able to manage multiple projects and deadlines effectively. Salary, hours & benefits package: Competitive salary, commensurate with experience 37.5 hours per week, typically 09:00-17:30 20 days' annual leave plus 8 bank holidays Appointment subject to a basic DBS check.
03/03/2026
Full time
Raiser's Edge Database Manager London Permanent Full-time An established UK not-for-profit organisation is seeking a hands-on Raiser's Edge Database Manager to lead, optimise and evolve its Blackbaud Raiser's Edge NXT CRM. This is a pivotal role at the heart of fundraising performance and supporter engagement. You will own the integrity, strategy and development of the CRM, ensuring it drives income growth, insight and operational efficiency across the organisation. The role: Reporting into senior leadership, you will take full responsibility for the management, optimisation and continuous improvement of the organisation's Raiser's Edge / NXT database. Working closely with fundraising, marketing and finance teams, as well as external consultants and Blackbaud support, you will ensure the CRM is accurate, compliant, insight-driven and aligned with organisational strategy. This is both a strategic and hands-on role, ideal for someone who enjoys improving systems, strengthening data quality and enabling fundraising teams to perform at their best. Key responsibilities: Own the day-to-day operation, maintenance and security of Raiser's Edge / NXT. Lead data audits, cleansing, standardisation and de-duplication initiatives to maintain high data integrity. Develop and deliver a structured CRM improvement roadmap. Create and document clear processes for data entry, campaigns, appeals and reporting. Provide user training, guidance and ongoing support to ensure consistent best practice. Deliver accurate data selections and segmentation for appeals and email campaigns. Improve automation, streamline financial processes and manage system integrations. Produce high-quality reporting and analysis for leadership, translating data into actionable fundraising insights. Ensure compliance with GDPR, HMRC Gift Aid and PECR requirements, including resolving invalid Gift Aid records. Act as primary contact for CRM vendors and ensure system strategy supports organisational goals. What you will bring: Significant experience managing Raiser's Edge / NXT or a comparable nonprofit CRM. Proven track record in CRM optimisation, restructuring and automation. Strong data management and segmentation expertise. Experience supporting fundraising or charity teams in a data-driven capacity. Analytical and commercially aware, able to translate data into meaningful insight. Knowledge of GDPR, HMRC Gift Aid and nonprofit compliance requirements. Confident communicator with strong stakeholder management skills. Highly organised, able to manage multiple projects and deadlines effectively. Salary, hours & benefits package: Competitive salary, commensurate with experience 37.5 hours per week, typically 09:00-17:30 20 days' annual leave plus 8 bank holidays Appointment subject to a basic DBS check.
Join the data revolution. Own and manage the cloud platform for this SaaS based fintech scale up who are the number one company in the data reconciliation space, with 7 of the top 10 investment banks in the world as customers! Become the Head of Platform for this thriving UK fintech scale up. Remain hands on but manage and develop others. What you will do Manage a team of eight SREs, across multiple regions, ensuring they are tasked and equipped to succeed Liaise with external suppliers such as hosting & software providers Own and manage the hosting budget, reporting into the VP Engineering Manage and run a 24/7 platform support rotation Plan and manage the growth of a multi-region, multi-cloud Kubernetes estate What you need AWS experience First class diagnostic and troubleshooting skills Experience building and running a production infrastructure estate Have worked with Kubernetes and containers at scale Experience of secure environments There is a massive commitment to technical excellence with a gifted team in place, but egos are parked at the door. Work/life balance is central to the company's ethos, and they operate a hybrid model necessitating being in the London office once a week maximum. The salary is up to £120,000 + bonus. Interviews are being held ASAP and the process is swift and uncomplicated. AWS / Platform / Kubernetes / K8 / Cloud / Fintech / DevOps / SaaS/ Finance / Banking / WFH / Hybrid / London / Containers Franklin Bates is a leading IT recruitment consultancy specialising in Software Development, Cloud, & Data. We provide high quality contract, interim and permanent IT professionals to a broad range of technology companies within the UK.
08/01/2022
Full time
Join the data revolution. Own and manage the cloud platform for this SaaS based fintech scale up who are the number one company in the data reconciliation space, with 7 of the top 10 investment banks in the world as customers! Become the Head of Platform for this thriving UK fintech scale up. Remain hands on but manage and develop others. What you will do Manage a team of eight SREs, across multiple regions, ensuring they are tasked and equipped to succeed Liaise with external suppliers such as hosting & software providers Own and manage the hosting budget, reporting into the VP Engineering Manage and run a 24/7 platform support rotation Plan and manage the growth of a multi-region, multi-cloud Kubernetes estate What you need AWS experience First class diagnostic and troubleshooting skills Experience building and running a production infrastructure estate Have worked with Kubernetes and containers at scale Experience of secure environments There is a massive commitment to technical excellence with a gifted team in place, but egos are parked at the door. Work/life balance is central to the company's ethos, and they operate a hybrid model necessitating being in the London office once a week maximum. The salary is up to £120,000 + bonus. Interviews are being held ASAP and the process is swift and uncomplicated. AWS / Platform / Kubernetes / K8 / Cloud / Fintech / DevOps / SaaS/ Finance / Banking / WFH / Hybrid / London / Containers Franklin Bates is a leading IT recruitment consultancy specialising in Software Development, Cloud, & Data. We provide high quality contract, interim and permanent IT professionals to a broad range of technology companies within the UK.
Project Manager Project Manager / PM / Project Management A global technology leader in Enterprise Resource Planning who is dedicated to helping businesses drive growth are looking for a star player to take on a new Project Manager role within the team. With over nearly 5 decades of industry experience behind them, their modern, industry-specific software helps customers boost efficiency and productivity by simplifying and automating everyday processes . They have a stellar team of nearly 4,000 worldwide employees , who are passionate about building exceptional products and solutions through teamwork, constant innovation, and integrity . The ideal Project Manager candidate would have a software-focused background and 5+ years of ERP experience , either an an end-user Project Manager or as an IT Manager who has implemented ERP/s. You would be joining a close-knit, diverse project management team of 6 and stepping in at a mid-senior level, with ambitions to become a Senior Project Manager within 18 months. You will have: Multitasking capabilities - you will be working on 4-6 projects at any given time and will need to be able to task switch in a fast-moving environment under pressure Team building skills - you must be inclusive and personable An understanding of MRP functions Decision-making abilities Strong communication skills to involve other team members and keep everyone updated Change management skills This Project Manager position is offering £50,000 to £55,000 plus bonus and remote working is possible, with only a fortnightly office co-working day required in Warrington , and client visits 2-2.5 days a week on average across the UK. Project Manager / PM / Project Management / ERP / MRP / Software / IT Management / IT Manager Franklin Bates is a leading IT recruitment consultancy specialising in Software Development, Cloud, & Data. We provide high quality contract, interim and permanent IT professionals to a broad range of technology companies within the UK.
06/10/2021
Full time
Project Manager Project Manager / PM / Project Management A global technology leader in Enterprise Resource Planning who is dedicated to helping businesses drive growth are looking for a star player to take on a new Project Manager role within the team. With over nearly 5 decades of industry experience behind them, their modern, industry-specific software helps customers boost efficiency and productivity by simplifying and automating everyday processes . They have a stellar team of nearly 4,000 worldwide employees , who are passionate about building exceptional products and solutions through teamwork, constant innovation, and integrity . The ideal Project Manager candidate would have a software-focused background and 5+ years of ERP experience , either an an end-user Project Manager or as an IT Manager who has implemented ERP/s. You would be joining a close-knit, diverse project management team of 6 and stepping in at a mid-senior level, with ambitions to become a Senior Project Manager within 18 months. You will have: Multitasking capabilities - you will be working on 4-6 projects at any given time and will need to be able to task switch in a fast-moving environment under pressure Team building skills - you must be inclusive and personable An understanding of MRP functions Decision-making abilities Strong communication skills to involve other team members and keep everyone updated Change management skills This Project Manager position is offering £50,000 to £55,000 plus bonus and remote working is possible, with only a fortnightly office co-working day required in Warrington , and client visits 2-2.5 days a week on average across the UK. Project Manager / PM / Project Management / ERP / MRP / Software / IT Management / IT Manager Franklin Bates is a leading IT recruitment consultancy specialising in Software Development, Cloud, & Data. We provide high quality contract, interim and permanent IT professionals to a broad range of technology companies within the UK.
