CVL

3rd Line Technical Consultant - c£40k Our Microsoft Gold Partner IT Services client is looking for a 3rd Line Technical Consultant. This is a fantastic and exciting opportunity to join a growing organisation delivering cutting edge solutions to their client base. As a 3rd Line Technical Consultant you will be seen to be the "Go to Person" that the more junior engineers should look up to and should look to for guidance and advice. You should also be the Expert that clients turn to when needing advice or assistance with setting strategy. Technical skills & Experience (desirable) Current Microsoft Certified Technical Specialist (MCTS). Excellent knowledge of Windows desktop operating systems. Excellent knowledge of server operating systems. Excellent knowledge of MS active directory and Group Policy. Very good knowledge of MS Hyper-V. Excellent Microsoft Exchange skills. Very good Microsoft SQL skills. Excellent understanding of e mail troubleshooting, using Microsoft exchange hosted services. Excellent knowledge of DNS. (and understanding its role in internal networks and external networks). Excellent knowledge of IT network theory and technology. Routers, firewalls, switches, wireless. Experience At least three years’ experience in a helpdesk environment. At least three years’ experience in a 2nd line technical role. Personal Attributes To successfully achieve their key responsibilities, the 3rd line technician must demonstrate the following attribute and knowledge: Team player with good interpersonal skills. Adaptable and flexible approach. Good communicator on all levels. Ability to remain calm when under pressure. Ability to multi task and prioritise workload. The personality to deal with customers, both internally and externally politely and in a timely manner, to possess the maturity to handle the pressures and implications of being in a position of trust

A great new role with a progressive and rapidly growing Software company. Job Purpose To act as a catalyst to ensure that the design, delivery and implementation of all projects are in line with the customer vision and that all responsibilities are conducted in a professional manner. To engage in a collaborative customer journey, that is committed to ensuring delivery of a positive experience. Key Responsibilities Identify and engage with the project’s key stakeholders, ensuring that each stakeholder understands what their contribution needs to be and how they will deliver their area of responsibility. Create and be accountable for all project scoping documentation ensuring project feasibility and realistic deliverables that enable an organised and controlled software build. Understand the customer and their business, drawing out their underlying business Identify and analyse the customer’s objectives and definition of value to ensure that we are providing appropriate, realistic and scalable solutions, managing the risk for both the company and the client. Manage key stakeholders, analysing needs from both technical and business perspectives. Plan, facilitate and follow up focus groups and customer research, with support from the Technical Team and Account Manager. Manage the creation of wireframes or prototypes, working with the Technical Team to ensure congruence with technical specifications. As part of the scoping process liaise between the designer and the client to ensure the successful completion of designs. Be accountable for all company testing procedures and planning, ensuring that all testing is completed in line with project objectives and in line with deadlines. Take an active role in coordinating, documenting and delivering client training, with support from the Technical Team. Behaviours and qualities Proven communication and interpersonal skills with the ability to talk and listen effectively at all levels. An excellent writer with creative vision. Excellent organisational skills. Responsive with a keen ability to adapt to change. Ability to take decisive action and lead others. A collaborator who has positive influencing skills. Grasps technical details, retaining and recalling this information with ease. Process driven with a keen eye for continuous improvement. Analytical with attention to detail. Experience/Qualifications 2 years’ experience working in the software or web design industry. University education or appropriate further software industry experience. Experience of preparing technical business requirements. Experience of wire framing. Desirable Knowledge Understanding of business analysis. Knowledge of project management practices and the Agile/Scrum environment. Design awareness. Understanding of the concepts that drive business decisions. Understanding of best practice for user-experience

3rd Line Technical Consultant - c£40k Our Microsoft Gold Partner IT Services client is looking for a 3rd Line Technical Consultant. This is a fantastic and exciting opportunity to join a growing organisation delivering cutting edge solutions to their client base. As a 3rd Line Technical Consultant you will be seen to be the "Go to Person" that the more junior engineers should look up to and should look to for guidance and advice. You should also be the Expert that clients turn to when needing advice or assistance with setting strategy. Technical skills & Experience (desirable) Current Microsoft Certified Technical Specialist (MCTS). Excellent knowledge of Windows desktop operating systems. Excellent knowledge of server operating systems. Excellent knowledge of MS active directory and Group Policy. Very good knowledge of MS Hyper-V. Excellent Microsoft Exchange skills. Very good Microsoft SQL skills. Excellent understanding of e mail troubleshooting, using Microsoft exchange hosted services. Excellent knowledge of DNS. (and understanding its role in internal networks and external networks). Excellent knowledge of IT network theory and technology. Routers, firewalls, switches, wireless. Experience At least three years’ experience in a helpdesk environment. At least three years’ experience in a 2nd line technical role. Personal Attributes To successfully achieve their key responsibilities, the 3rd line technician must demonstrate the following attribute and knowledge: Team player with good interpersonal skills. Adaptable and flexible approach. Good communicator on all levels. Ability to remain calm when under pressure. Ability to multi task and prioritise workload. The personality to deal with customers, both internally and externally politely and in a timely manner, to possess the maturity to handle the pressures and implications of being in a position of trust

In order to support our client’s growth due to a number of recent significant contract wins they are looking for an IT Support engineer to join their team. This is an exciting opportunity ideally suited for an experienced 1st Line Engineer looking for their next role in the world of IT Managed Services. The role offers training, development and the chance to joining an experienced team with a broad technical knowledge base. This varied role combines both technical and commercial elements - it is a combined help-desk & IT support post with lots of varied and interesting projects. On the technical side you will provide remote help, over the phone and on site help on a 1st and 2nd Line basis. Commercially, you will communicate to end users through e-mail, via the telephone and in face to face meetings. Experience: A minimum of 2 Years+ experience in; Supporting users on MS Windows (Vista up to Windows 8.1 + ideally 10) Office applications, Accounts packages, Printers, and dealing with IT users on business networks. providing remote, phone, on-site and email support. Windows Server administration (2008 onwards), Building Windows desktops to-spec from scratch Configuring routers, installing networks, printers and file-servers, Working with Windows Server Domain-based networks. Troubleshooting browsers, networking and routers. Servicing machines back to health. Setup or support of Office 365, Google Apps, Hosted Exchange or other cloud technologies. Backup systems, data recovery, and encryption. Any Experience in the maintenance and administration of websites is desirable but NOT essential (Wordpress, Joomla, HTML, PHP, CSS). Desirable Qualifications:. Microsoft MCPs/MCSA (Desktop, Server or Cloud), Undergraduate degree in Computing/Computer Science considered, CompTIA A+/N+/S+ Desirable: A full, current UK driving licence and use of own vehicle In return you will be remunerated with a salary of c£20k, rising to c£22k after 3-6 month pay review based on meeting objectives + Training and Development + Benefits Package (inc company performance related bonus)

A great new role with a progressive and rapidly growing Software company. Job Purpose To act as a catalyst to ensure that the design, delivery and implementation of all projects are in line with the customer vision and that all responsibilities are conducted in a professional manner. To engage in a collaborative customer journey, that is committed to ensuring delivery of a positive experience. Key Responsibilities Identify and engage with the project’s key stakeholders, ensuring that each stakeholder understands what their contribution needs to be and how they will deliver their area of responsibility. Create and be accountable for all project scoping documentation ensuring project feasibility and realistic deliverables that enable an organised and controlled software build. Understand the customer and their business, drawing out their underlying business Identify and analyse the customer’s objectives and definition of value to ensure that we are providing appropriate, realistic and scalable solutions, managing the risk for both the company and the client. Manage key stakeholders, analysing needs from both technical and business perspectives. Plan, facilitate and follow up focus groups and customer research, with support from the Technical Team and Account Manager. Manage the creation of wireframes or prototypes, working with the Technical Team to ensure congruence with technical specifications. As part of the scoping process liaise between the designer and the client to ensure the successful completion of designs. Be accountable for all company testing procedures and planning, ensuring that all testing is completed in line with project objectives and in line with deadlines. Take an active role in coordinating, documenting and delivering client training, with support from the Technical Team. Behaviours and qualities Proven communication and interpersonal skills with the ability to talk and listen effectively at all levels. An excellent writer with creative vision. Excellent organisational skills. Responsive with a keen ability to adapt to change. Ability to take decisive action and lead others. A collaborator who has positive influencing skills. Grasps technical details, retaining and recalling this information with ease. Process driven with a keen eye for continuous improvement. Analytical with attention to detail. Experience/Qualifications 2 years’ experience working in the software or web design industry. University education or appropriate further software industry experience. Experience of preparing technical business requirements. Experience of wire framing. Desirable Knowledge Understanding of business analysis. Knowledge of project management practices and the Agile/Scrum environment. Design awareness. Understanding of the concepts that drive business decisions. Understanding of best practice for user-experience

Technical Lead - up to £50k Our Microsoft Gold Partner IT Services client is looking for a Technical Lead. This is a fantastic and exciting opportunity to join a growing organisation delivering cutting edge solutions to their client base. Reporting to the Technical Director, the role requires the individual to work closely alongside the Chorus sales, presales, project and technical teams as well as our own customer’s technical teams to: • Technically qualify opportunities • Collect detailed sizing information • Architect the solution • Validate bill of materials • Ensure compatibility between components as part of a solution • Present the solution to the customer • Produce Detailed Design Documentation • Provide Technical Lead role for projects to support project management activities and to provide a consistent single technical contact for large account or projects • Define architectural standards and produce documentation • Hand-over and support to the implementation team This role requires a successful career in IT Services spanning at least 5 years of which at least the last 3 years’ have been hands-on experience deploying Microsoft solutions with customers. Key technical skills that are relevant to this job are: • Essential - In-depth knowledge and experience of Office 365 implementation and migrations • Essential - In-Depth knowledge of Microsoft Server 2008 onwards & Active Directory • Essential - In-Depth knowledge of Microsoft Exchange 2010 or later • Essential - In-depth knowledge of at least one virtualisation technology (Eg. VMWare, Hyper-V, Citrix) • Desirable - Knowledge of a database technology such as Microsoft SQL, MySQL, Oracle • Desirable - Knowledge of System centre, SCOM and SCCM • Desirable - Knowledge of one major SAN technology (Eg. EMC, NetApp, HP EVA) • Desirable - Knowledge of common applications and how they should integrate with Networks/Storage • Desirable - Experience of presenting in front of a technical audience • Desirable - Experience of 1 major backup technology (Eg. CommVault, Symantec NetBackup, Legato, TSM) and associated tape/VTL hardware • Confident to host customer meetings and present technical designs to customer personnel You will hold a minimum MCSA and preferably MCSE. Apply now to find out about this role and other similar roles with the same client

3rd Line Technical Consultant - c£40k Our Microsoft Gold Partner IT Services client is looking for a 3rd Line Technical Consultant. This is a fantastic and exciting opportunity to join a growing organisation delivering cutting edge solutions to their client base. As a 3rd Line Technical Consultant you will be seen to be the "Go to Person" that the more junior engineers should look up to and should look to for guidance and advice. You should also be the Expert that clients turn to when needing advice or assistance with setting strategy. Technical skills & Experience (desirable) Current Microsoft Certified Technical Specialist (MCTS). Excellent knowledge of Windows desktop operating systems. Excellent knowledge of server operating systems. Excellent knowledge of MS active directory and Group Policy. Very good knowledge of MS Hyper-V. Excellent Microsoft Exchange skills. Very good Microsoft SQL skills. Excellent understanding of e mail troubleshooting, using Microsoft exchange hosted services. Excellent knowledge of DNS. (and understanding its role in internal networks and external networks). Excellent knowledge of IT network theory and technology. Routers, firewalls, switches, wireless. Experience At least three years’ experience in a helpdesk environment. At least three years’ experience in a 2nd line technical role. Personal Attributes To successfully achieve their key responsibilities, the 3rd line technician must demonstrate the following attribute and knowledge: Team player with good interpersonal skills. Adaptable and flexible approach. Good communicator on all levels. Ability to remain calm when under pressure. Ability to multi task and prioritise workload. The personality to deal with customers, both internally and externally politely and in a timely manner, to possess the maturity to handle the pressures and implications of being in a position of trust

In order to support our client’s growth due to a number of recent significant contract wins they are looking for an IT Support engineer to join their team. This is an exciting opportunity ideally suited for an experienced 1st Line Engineer looking for their next role in the world of IT Managed Services. The role offers training, development and the chance to joining an experienced team with a broad technical knowledge base. This varied role combines both technical and commercial elements - it is a combined help-desk & IT support post with lots of varied and interesting projects. On the technical side you will provide remote help, over the phone and on site help on a 1st and 2nd Line basis. Commercially, you will communicate to end users through e-mail, via the telephone and in face to face meetings. Experience: A minimum of 2 Years+ experience in; Supporting users on MS Windows (Vista up to Windows 8.1 + ideally 10) Office applications, Accounts packages, Printers, and dealing with IT users on business networks. providing remote, phone, on-site and email support. Windows Server administration (2008 onwards), Building Windows desktops to-spec from scratch Configuring routers, installing networks, printers and file-servers, Working with Windows Server Domain-based networks. Troubleshooting browsers, networking and routers. Servicing machines back to health. Setup or support of Office 365, Google Apps, Hosted Exchange or other cloud technologies. Backup systems, data recovery, and encryption. Any Experience in the maintenance and administration of websites is desirable but NOT essential (Wordpress, Joomla, HTML, PHP, CSS). Desirable Qualifications:. Microsoft MCPs/MCSA (Desktop, Server or Cloud), Undergraduate degree in Computing/Computer Science considered, CompTIA A+/N+/S+ Desirable: A full, current UK driving licence and use of own vehicle In return you will be remunerated with a salary of c£20k, rising to c£22k after 3-6 month pay review based on meeting objectives + Training and Development + Benefits Package (inc company performance related bonus)

Technical Lead - up to £50k Our Microsoft Gold Partner IT Services client is looking for a Technical Lead. This is a fantastic and exciting opportunity to join a growing organisation delivering cutting edge solutions to their client base. Reporting to the Technical Director, the role requires the individual to work closely alongside the Chorus sales, presales, project and technical teams as well as our own customer’s technical teams to: • Technically qualify opportunities • Collect detailed sizing information • Architect the solution • Validate bill of materials • Ensure compatibility between components as part of a solution • Present the solution to the customer • Produce Detailed Design Documentation • Provide Technical Lead role for projects to support project management activities and to provide a consistent single technical contact for large account or projects • Define architectural standards and produce documentation • Hand-over and support to the implementation team This role requires a successful career in IT Services spanning at least 5 years of which at least the last 3 years’ have been hands-on experience deploying Microsoft solutions with customers. Key technical skills that are relevant to this job are: • Essential - In-depth knowledge and experience of Office 365 implementation and migrations • Essential - In-Depth knowledge of Microsoft Server 2008 onwards & Active Directory • Essential - In-Depth knowledge of Microsoft Exchange 2010 or later • Essential - In-depth knowledge of at least one virtualisation technology (Eg. VMWare, Hyper-V, Citrix) • Desirable - Knowledge of a database technology such as Microsoft SQL, MySQL, Oracle • Desirable - Knowledge of System centre, SCOM and SCCM • Desirable - Knowledge of one major SAN technology (Eg. EMC, NetApp, HP EVA) • Desirable - Knowledge of common applications and how they should integrate with Networks/Storage • Desirable - Experience of presenting in front of a technical audience • Desirable - Experience of 1 major backup technology (Eg. CommVault, Symantec NetBackup, Legato, TSM) and associated tape/VTL hardware • Confident to host customer meetings and present technical designs to customer personnel You will hold a minimum MCSA and preferably MCSE. Apply now to find out about this role and other similar roles with the same client

Business Development Executive - North of Bristol £20-22k Basic Salary + approx £6k OTE Due to expansion, a fast paced and successful IT Services company are looking for a Business Development Executive to joining the exciting world of IT and cutting edge technology in business. Day to day tasks will include driving meetings and appointments to build on the success the sales team has had so far. We are looking for a driven, ambitious individual with a desire to build a career in sales. The successful candidate will join the company’s sales academy so that they can grow within the business and develop their skills and progress into more senior positions as they increase their knowledge of the various solutions available. Monthly training in both Sales and Technology will be given to help you move your role forward. Key Responsibilities to include Developing an in depth knowledge of the portfolio of products on offer and to confidently speak to clients around various solutions Upselling from one product to another - including new releases and best of breed Keep updated on new and emerging technologies fit for your clients - information gathering Relationship building with all contacts Uncovering opportunities within a new client base and booking appointments Progression through sales academy to further your career Build and develop client base within your patch adding the right business to allow your team to grow Generation of new opportunities through High velocity cold calling and targeted activity Driving attendance to monthly webinars and events Follow up marketing activity Business Intelligence Targeted emails to clients with relevant information Experience and Qualifications Be educated to degree level (or equivalent) or have 1 years sales or recruitment experience Demonstrate a strong desire to work within IT Sales To be highly motivated and ambitious Commercially aware Background experience OR a strong interest in IT Strong relationship building skills Apply now to be considered for this great opportunity