CVL

Code Red Associates are a specialist supplier of ICT resource to the public sector, local authority & social housing sectors. We are currently recruiting for a customer focussed 3rd Line Technical Support Analyst with in-depth proven VMware & Citrix experience for a forward thinking & evolving organisation. They are specifically looking for a personable and enthusiastic individual, who is committed to customer satisfaction and who has the determination and resolve to own and resolve issues before moving on to the next. This role involves shift working between 8:00am & 6:00pm from Monday through to Sunday (the usual working week is Monday to Friday). There will also sometimes be travel to satellite offices across London so a full driving licence is required. The purpose of the role will be to provide a high quality, professional and responsive 3nd line infrastructure support service, ensuring high levels of customer satisfaction. Your day-to-day responsibilities would include diagnostics and resolution of infrastructure wide issues as well as designing, developing, maintaining, configuring and monitoring a variety of applications. It would also be necessary to carry out systems upgrades, backup administration along with advising colleagues and clients on technology matters. Essential experience: • VMware ESX server • Citrix Current XenApp 6.5 and previous versions • Citrix Access Gateway and new version • Microsoft Server (Apply online only) (AD, DNS, DHCP, GPO) • Exchange 2003 • Exchange 2007 • MS SQL (Apply online only) • MS Lync (Apply online only) • SharePoint • SCCM • Cisco Switches • Sophos Solutions, web, AV, email, VPN, security, encryption • Commvault Backup Administration • Vasco 2 Tier Authentication • ITIL Foundation qualified • CCNA • Full clean driving license Desirable: • VCB Backup • Xenserver • EMC Administration and storage management • Cisco ASA firewalls • Avaya VOIP Administration and support • HP Thin Client Deployment and Management • DPM backup software Admin This is an incredible opportunity with an award winning social enterprise and comes with an amazing benefits package including 28 days holiday per year, excellent Pension scheme and real investment in your personal & career development including paying for one training course and exam per year, as well as an employee assistance programme and season ticket loan. If you are an experienced Third Line Support Analyst with first class customer service skills please apply without delay. Code Red Associates acts as an Employment Agency/Business with regards to this vacancy. As an Equal Opportunities employer Code Red welcomes applications regardless of race, gender, nationality, ethnic origin, sexual orientation, religion, marital status, disability or age. All applicants are considered on the basis of their merits and abilities for the job

Are you an experienced customer facing Business/Systems Analyst? Do you have a background working with Asset Management applications within Social Housing, with a specific grasp of Capital works? If so, then there is a good chance that Code Red Associates are recruiting for your next career move. We a specialist supplier of ICT resource to the public sector, local authority & social housing sectors and are currently recruiting for a hands-on IT Business Partner /Business Analyst for one of the major professional services suppliers to their market - an established, respected and progressive organisation who are committed to employee development and experiencing rapid growth. The main purpose of this role will be to act as conduit between IT department and the business or third party suppliers, whilst working to improve these channels at all times. Your day-to-day responsibilities will include mobilising new contracts, improving, analysing & improving business processes, fault diagnosis & resolution, customer account & change management, systems implementation, integration, delivery & development, as well as assisting the implementation team on customer sites wherever necessary. It will also be necessary to attend management meetings, deliver training sessions and provide ad-hoc systems support. The successful applicant will be a confident communicator, analyst, negotiator and trainer and you will be able to understand & communicate customer requirements without needing to go into technical detail and have the ability convey information to customers without the need for technical jargon. Essential Criteria - A successful commercial track record as an IT Business Partner, Business Analyst, Implementation Consultant or Systems Analyst - Experience of working in a customer facing capacity - Some experience in project management/coordination, testing & training - Experience of working with Social Housing IT business processes, specifically covering Asset Management and Capital Works - Experience working with Asset Management Software specific to the Social Housing market (Such as one of Civica's Keystone Asset Management, In4Systems Promaster, PIMSS, Technology Forge, Northgate Codeman, Apex, Manhattan/Atrium Asset Management, ECMK Integrator, Real RAM4000 Asset Management, or similar) Desirable Criteria - Experience of working for commercial IT enterprises such as software vendors, IT consultancy, or IT outsourcing organisations - Experience in writing freehand SQL scripts in order to interrogate data sets or have expertise in MS Excel - Experience of working with a Social Housing Management System (Such as Civica Cx/Universal Housing, Northgate Housing/OHMS, Orchard Housing, Castleton/Kypera Housing, Capita Academy/OPENHousing, Aareon QL, MIS ActiveH, or similar) - Experience working with BIM software (such as Bentley AECOsim Building Designer, ArchiCAD, MagiCAD, Tekla Structures, Autodesk Revit, Synchro PRO, VectorWorks, Trimble SketchUp As an individual you will be an excellent communicator, adept at liaising at all levels with a variety of stakeholders and have experience integrating business systems and processes. You will also be highly analytical with a keen eye for problem solving. This role is home based and will entail some home working (as planning will be required) with the rest of the time spent visiting client sites regionally in London and the South East. This will involve regular travel. This organisation continues to expand, has branches throughout the UK and is offering this excellent opportunity for an ambitious professional to progress their career. Please apply swiftly to avoid disappointment. Code Red Associates acts as an Employment Agency/Business with regards to this vacancy. As an Equal Opportunities employer Code Red welcomes applications regardless of race, gender, nationality, ethnic origin, sexual orientation, religion, marital status, disability or age. All applicants are considered on the basis of their merits and abilities for the job

Code Red Associates are a specialist supplier of ICT resource to the public sector, local authority & social housing sectors. We are currently recruiting for a MI Reports Developer with experience of MS Dynamics CRM for an evolving social enterprise based at their London offices. The main responsibility of the role will be to drive the development of management information reports and dashboards. You will be instrumental in transforming complex data into clear and informative reports for use by internal and external stakeholders in line with business requirements. You will also advise project managers and define project reporting scopes, goals and deliverables in collaboration with senior management and stakeholders. Other duties will include reports testing, producing technical system documentation and planning and coordination of release activities as well as advising on the strategy, design and development of an architecture model for our business. Essential: • Demonstrable experience of designing, developing and implementing Microsoft reporting service reports • Experience of configuring views, charts and dashboards within MS Dynamics CRM • Proven positive stakeholder engagement skills Desirable: • MS Dynamics CRM data structures • Power BI reporting tool As an individual, you will be an excellent communicator that is adept at explaining technical concepts to non-technical colleagues. You will also be results focussed, have high standards with a focus on providing an excellent customer service. You will be adept at working effectively alone as well as part of a team, and be able to work under pressure. If this sounds like you then an excellent career opportunity with a progressive organisation that looks after their employees is on offer to the successful candidate, as well as a highly competitive benefits package. Please apply swiftly if you want take an exciting opportunity to work for a growing organisation in a supportive and friendly environment. Code Red Associates acts as an Employment Agency/Business with regards to this vacancy. As an Equal Opportunities employer Code Red welcomes applications regardless of race, gender, nationality, ethnic origin, sexual orientation, religion, marital status, disability or age. All applicants are considered on the basis of their merits and abilities for the job

Code Red Associates are a specialist supplier of ICT resource to the public sector, local authority & social housing sectors. We are currently recruiting for a MI Reports Developer with experience of MS Dynamics CRM for an evolving social enterprise based at their London offices. The main responsibility of the role will be to drive the development of management information reports and dashboards. You will be instrumental in transforming complex data into clear and informative reports for use by internal and external stakeholders in line with business requirements. You will also advise project managers and define project reporting scopes, goals and deliverables in collaboration with senior management and stakeholders. Other duties will include reports testing, producing technical system documentation and planning and coordination of release activities as well as advising on the strategy, design and development of an architecture model for our business. Essential: • Demonstrable experience of designing, developing and implementing Microsoft reporting service reports • Experience of configuring views, charts and dashboards within MS Dynamics CRM • Proven positive stakeholder engagement skills Desirable: • MS Dynamics CRM data structures • Power BI reporting tool As an individual, you will be an excellent communicator that is adept at explaining technical concepts to non-technical colleagues. You will also be results focussed, have high standards with a focus on providing an excellent customer service. You will be adept at working effectively alone as well as part of a team, and be able to work under pressure. If this sounds like you then an excellent career opportunity with a progressive organisation that looks after their employees is on offer to the successful candidate, as well as a highly competitive benefits package. Please apply swiftly if you want take an exciting opportunity to work for a growing organisation in a supportive and friendly environment. Code Red Associates acts as an Employment Agency/Business with regards to this vacancy. As an Equal Opportunities employer Code Red welcomes applications regardless of race, gender, nationality, ethnic origin, sexual orientation, religion, marital status, disability or age. All applicants are considered on the basis of their merits and abilities for the job

Are you an experienced customer facing Business/Systems Analyst? Do you have a background working with Asset Management applications within Social Housing, with a specific grasp of Capital works? If so, then there is a good chance that Code Red Associates are recruiting for your next career move. We a specialist supplier of ICT resource to the public sector, local authority & social housing sectors and are currently recruiting for a hands-on IT Business Partner /Business Analyst for one of the major professional services suppliers to their market - an established, respected and progressive organisation who are committed to employee development and experiencing rapid growth. The main purpose of this role will be to act as conduit between IT department and the business or third party suppliers, whilst working to improve these channels at all times. Your day-to-day responsibilities will include mobilising new contracts, improving, analysing & improving business processes, fault diagnosis & resolution, customer account & change management, systems implementation, integration, delivery & development, as well as assisting the implementation team on customer sites wherever necessary. It will also be necessary to attend management meetings, deliver training sessions and provide ad-hoc systems support. The successful applicant will be a confident communicator, analyst, negotiator and trainer and you will be able to understand & communicate customer requirements without needing to go into technical detail and have the ability convey information to customers without the need for technical jargon. Essential Criteria - A successful commercial track record as an IT Business Partner, Business Analyst, Implementation Consultant or Systems Analyst - Experience of working in a customer facing capacity - Some experience in project management/coordination, testing & training - Experience of working with Social Housing IT business processes, specifically covering Asset Management and Capital Works - Experience working with Asset Management Software specific to the Social Housing market (Such as one of Civica's Keystone Asset Management, In4Systems Promaster, PIMSS, Technology Forge, Northgate Codeman, Apex, Manhattan/Atrium Asset Management, ECMK Integrator, Real RAM4000 Asset Management, or similar) Desirable Criteria - Experience of working for commercial IT enterprises such as software vendors, IT consultancy, or IT outsourcing organisations - Experience in writing freehand SQL scripts in order to interrogate data sets or have expertise in MS Excel - Experience of working with a Social Housing Management System (Such as Civica Cx/Universal Housing, Northgate Housing/OHMS, Orchard Housing, Castleton/Kypera Housing, Capita Academy/OPENHousing, Aareon QL, MIS ActiveH, or similar) - Experience working with BIM software (such as Bentley AECOsim Building Designer, ArchiCAD, MagiCAD, Tekla Structures, Autodesk Revit, Synchro PRO, VectorWorks, Trimble SketchUp As an individual you will be an excellent communicator, adept at liaising at all levels with a variety of stakeholders and have experience integrating business systems and processes. You will also be highly analytical with a keen eye for problem solving. This role is home based and will entail some home working (as planning will be required) with the rest of the time spent visiting client sites regionally in London and the South East. This will involve regular travel. This organisation continues to expand, has branches throughout the UK and is offering this excellent opportunity for an ambitious professional to progress their career. Please apply swiftly to avoid disappointment. Code Red Associates acts as an Employment Agency/Business with regards to this vacancy. As an Equal Opportunities employer Code Red welcomes applications regardless of race, gender, nationality, ethnic origin, sexual orientation, religion, marital status, disability or age. All applicants are considered on the basis of their merits and abilities for the job

Code Red Associates are a specialist supplier of ICT resource to the public sector, local authority & social housing sectors. We are currently recruiting for a MI Reports Developer with experience of MS Dynamics CRM for an evolving social enterprise based at their London offices. The main responsibility of the role will be to drive the development of management information reports and dashboards. You will be instrumental in transforming complex data into clear and informative reports for use by internal and external stakeholders in line with business requirements. You will also advise project managers and define project reporting scopes, goals and deliverables in collaboration with senior management and stakeholders. Other duties will include reports testing, producing technical system documentation and planning and coordination of release activities as well as advising on the strategy, design and development of an architecture model for our business. Essential: • Demonstrable experience of designing, developing and implementing Microsoft reporting service reports • Experience of configuring views, charts and dashboards within MS Dynamics CRM • Proven positive stakeholder engagement skills Desirable: • MS Dynamics CRM data structures • Power BI reporting tool As an individual, you will be an excellent communicator that is adept at explaining technical concepts to non-technical colleagues. You will also be results focussed, have high standards with a focus on providing an excellent customer service. You will be adept at working effectively alone as well as part of a team, and be able to work under pressure. If this sounds like you then an excellent career opportunity with a progressive organisation that looks after their employees is on offer to the successful candidate, as well as a highly competitive benefits package. Please apply swiftly if you want take an exciting opportunity to work for a growing organisation in a supportive and friendly environment. Code Red Associates acts as an Employment Agency/Business with regards to this vacancy. As an Equal Opportunities employer Code Red welcomes applications regardless of race, gender, nationality, ethnic origin, sexual orientation, religion, marital status, disability or age. All applicants are considered on the basis of their merits and abilities for the job

Are you an experienced customer facing Business/Systems Analyst? Do you have a background working with Asset Management applications within Social Housing, with a specific grasp of Capital works? If so, then there is a good chance that Code Red Associates are recruiting for your next career move. We a specialist supplier of ICT resource to the public sector, local authority & social housing sectors and are currently recruiting for a hands-on IT Business Partner /Business Analyst for one of the major professional services suppliers to their market - an established, respected and progressive organisation who are committed to employee development and experiencing rapid growth. The main purpose of this role will be to act as conduit between IT department and the business or third party suppliers, whilst working to improve these channels at all times. Your day-to-day responsibilities will include mobilising new contracts, improving, analysing & improving business processes, fault diagnosis & resolution, customer account & change management, systems implementation, integration, delivery & development, as well as assisting the implementation team on customer sites wherever necessary. It will also be necessary to attend management meetings, deliver training sessions and provide ad-hoc systems support. The successful applicant will be a confident communicator, analyst, negotiator and trainer and you will be able to understand & communicate customer requirements without needing to go into technical detail and have the ability convey information to customers without the need for technical jargon. Essential Criteria - A successful commercial track record as an IT Business Partner, Business Analyst, Implementation Consultant or Systems Analyst - Experience of working in a customer facing capacity - Some experience in project management/coordination, testing & training - Experience of working with Social Housing IT business processes, specifically covering Asset Management and Capital Works - Experience working with Asset Management Software specific to the Social Housing market (Such as one of Civica's Keystone Asset Management, In4Systems Promaster, PIMSS, Technology Forge, Northgate Codeman, Apex, Manhattan/Atrium Asset Management, ECMK Integrator, Real RAM4000 Asset Management, or similar) Desirable Criteria - Experience of working for commercial IT enterprises such as software vendors, IT consultancy, or IT outsourcing organisations - Experience in writing freehand SQL scripts in order to interrogate data sets or have expertise in MS Excel - Experience of working with a Social Housing Management System (Such as Civica Cx/Universal Housing, Northgate Housing/OHMS, Orchard Housing, Castleton/Kypera Housing, Capita Academy/OPENHousing, Aareon QL, MIS ActiveH, or similar) - Experience working with BIM software (such as Bentley AECOsim Building Designer, ArchiCAD, MagiCAD, Tekla Structures, Autodesk Revit, Synchro PRO, VectorWorks, Trimble SketchUp As an individual you will be an excellent communicator, adept at liaising at all levels with a variety of stakeholders and have experience integrating business systems and processes. You will also be highly analytical with a keen eye for problem solving. This role is home based and will entail some home working (as planning will be required) with the rest of the time spent visiting client sites regionally in London and the South East. This will involve regular travel. This organisation continues to expand, has branches throughout the UK and is offering this excellent opportunity for an ambitious professional to progress their career. Please apply swiftly to avoid disappointment. Code Red Associates acts as an Employment Agency/Business with regards to this vacancy. As an Equal Opportunities employer Code Red welcomes applications regardless of race, gender, nationality, ethnic origin, sexual orientation, religion, marital status, disability or age. All applicants are considered on the basis of their merits and abilities for the job

Code Red Associates are a specialist supplier of ICT resource to the public sector, local authority & social housing sectors. We are currently recruiting for a customer focussed 3rd Line Technical Support Analyst with in-depth proven VMware & Citrix experience for a forward thinking & evolving organisation. They are specifically looking for a personable and enthusiastic individual, who is committed to customer satisfaction and who has the determination and resolve to own and resolve issues before moving on to the next. This role involves shift working between 8:00am & 6:00pm from Monday through to Sunday (the usual working week is Monday to Friday). There will also sometimes be travel to satellite offices across London so a full driving licence is required. The purpose of the role will be to provide a high quality, professional and responsive 3nd line infrastructure support service, ensuring high levels of customer satisfaction. Your day-to-day responsibilities would include diagnostics and resolution of infrastructure wide issues as well as designing, developing, maintaining, configuring and monitoring a variety of applications. It would also be necessary to carry out systems upgrades, backup administration along with advising colleagues and clients on technology matters. Essential experience: • VMware ESX server • Citrix Current XenApp 6.5 and previous versions • Citrix Access Gateway and new version • Microsoft Server (Apply online only) (AD, DNS, DHCP, GPO) • Exchange 2003 • Exchange 2007 • MS SQL (Apply online only) • MS Lync (Apply online only) • SharePoint • SCCM • Cisco Switches • Sophos Solutions, web, AV, email, VPN, security, encryption • Commvault Backup Administration • Vasco 2 Tier Authentication • ITIL Foundation qualified • CCNA • Full clean driving license Desirable: • VCB Backup • Xenserver • EMC Administration and storage management • Cisco ASA firewalls • Avaya VOIP Administration and support • HP Thin Client Deployment and Management • DPM backup software Admin This is an incredible opportunity with an award winning social enterprise and comes with an amazing benefits package including 28 days holiday per year, excellent Pension scheme and real investment in your personal & career development including paying for one training course and exam per year, as well as an employee assistance programme and season ticket loan. If you are an experienced Third Line Support Analyst with first class customer service skills please apply without delay. Code Red Associates acts as an Employment Agency/Business with regards to this vacancy. As an Equal Opportunities employer Code Red welcomes applications regardless of race, gender, nationality, ethnic origin, sexual orientation, religion, marital status, disability or age. All applicants are considered on the basis of their merits and abilities for the job

Are you an experienced customer facing Business/Systems Analyst? Do you have a background working with Asset Management applications within Social Housing, with a specific grasp of Capital works? If so, then there is a good chance that Code Red Associates are recruiting for your next career move. We a specialist supplier of ICT resource to the public sector, local authority & social housing sectors and are currently recruiting for a hands-on IT Business Partner /Business Analyst for one of the major professional services suppliers to their market - an established, respected and progressive organisation who are committed to employee development and experiencing rapid growth. The main purpose of this role will be to act as conduit between IT department and the business or third party suppliers, whilst working to improve these channels at all times. Your day-to-day responsibilities will include mobilising new contracts, improving, analysing & improving business processes, fault diagnosis & resolution, customer account & change management, systems implementation, integration, delivery & development, as well as assisting the implementation team on customer sites wherever necessary. It will also be necessary to attend management meetings, deliver training sessions and provide ad-hoc systems support. The successful applicant will be a confident communicator, analyst, negotiator and trainer and you will be able to understand & communicate customer requirements without needing to go into technical detail and have the ability convey information to customers without the need for technical jargon. Essential Criteria - A successful commercial track record as an IT Business Partner, Business Analyst, Implementation Consultant or Systems Analyst - Experience of working in a customer facing capacity - Some experience in project management/coordination, testing & training - Experience of working with Social Housing IT business processes, specifically covering Asset Management and Capital Works - Experience working with Asset Management Software specific to the Social Housing market (Such as one of Civica's Keystone Asset Management, In4Systems Promaster, PIMSS, Technology Forge, Northgate Codeman, Apex, Manhattan/Atrium Asset Management, ECMK Integrator, Real RAM4000 Asset Management, or similar) Desirable Criteria - Experience of working for commercial IT enterprises such as software vendors, IT consultancy, or IT outsourcing organisations - Experience in writing freehand SQL scripts in order to interrogate data sets or have expertise in MS Excel - Experience of working with a Social Housing Management System (Such as Civica Cx/Universal Housing, Northgate Housing/OHMS, Orchard Housing, Castleton/Kypera Housing, Capita Academy/OPENHousing, Aareon QL, MIS ActiveH, or similar) - Experience working with BIM software (such as Bentley AECOsim Building Designer, ArchiCAD, MagiCAD, Tekla Structures, Autodesk Revit, Synchro PRO, VectorWorks, Trimble SketchUp As an individual you will be an excellent communicator, adept at liaising at all levels with a variety of stakeholders and have experience integrating business systems and processes. You will also be highly analytical with a keen eye for problem solving. This role is home based and will entail some home working (as planning will be required) with the rest of the time spent visiting client sites regionally in London and the South East. This will involve regular travel. This organisation continues to expand, has branches throughout the UK and is offering this excellent opportunity for an ambitious professional to progress their career. Please apply swiftly to avoid disappointment. Code Red Associates acts as an Employment Agency/Business with regards to this vacancy. As an Equal Opportunities employer Code Red welcomes applications regardless of race, gender, nationality, ethnic origin, sexual orientation, religion, marital status, disability or age. All applicants are considered on the basis of their merits and abilities for the job

Code Red Associates are a specialist supplier of ICT resource to the public sector, local authority & social housing sectors. We are currently recruiting for a MI Reports Developer with experience of MS Dynamics CRM for an evolving social enterprise based at their London offices. The main responsibility of the role will be to drive the development of management information reports and dashboards. You will be instrumental in transforming complex data into clear and informative reports for use by internal and external stakeholders in line with business requirements. You will also advise project managers and define project reporting scopes, goals and deliverables in collaboration with senior management and stakeholders. Other duties will include reports testing, producing technical system documentation and planning and coordination of release activities as well as advising on the strategy, design and development of an architecture model for our business. Essential: • Demonstrable experience of designing, developing and implementing Microsoft reporting service reports • Experience of configuring views, charts and dashboards within MS Dynamics CRM • Proven positive stakeholder engagement skills Desirable: • MS Dynamics CRM data structures • Power BI reporting tool As an individual, you will be an excellent communicator that is adept at explaining technical concepts to non-technical colleagues. You will also be results focussed, have high standards with a focus on providing an excellent customer service. You will be adept at working effectively alone as well as part of a team, and be able to work under pressure. If this sounds like you then an excellent career opportunity with a progressive organisation that looks after their employees is on offer to the successful candidate, as well as a highly competitive benefits package. Please apply swiftly if you want take an exciting opportunity to work for a growing organisation in a supportive and friendly environment. Code Red Associates acts as an Employment Agency/Business with regards to this vacancy. As an Equal Opportunities employer Code Red welcomes applications regardless of race, gender, nationality, ethnic origin, sexual orientation, religion, marital status, disability or age. All applicants are considered on the basis of their merits and abilities for the job

Code Red Associates are a specialist supplier of ICT resource to the public sector, local authority & social housing sectors. We are currently recruiting for a customer focussed 3rd Line Technical Support Analyst with in-depth proven VMware & Citrix experience for a forward thinking & evolving organisation. They are specifically looking for a personable and enthusiastic individual, who is committed to customer satisfaction and who has the determination and resolve to own and resolve issues before moving on to the next. This role involves shift working between 8:00am & 6:00pm from Monday through to Sunday (the usual working week is Monday to Friday). There will also sometimes be travel to satellite offices across London so a full driving licence is required. The purpose of the role will be to provide a high quality, professional and responsive 3nd line infrastructure support service, ensuring high levels of customer satisfaction. Your day-to-day responsibilities would include diagnostics and resolution of infrastructure wide issues as well as designing, developing, maintaining, configuring and monitoring a variety of applications. It would also be necessary to carry out systems upgrades, backup administration along with advising colleagues and clients on technology matters. Essential experience: • VMware ESX server • Citrix Current XenApp 6.5 and previous versions • Citrix Access Gateway and new version • Microsoft Server (Apply online only) (AD, DNS, DHCP, GPO) • Exchange 2003 • Exchange 2007 • MS SQL (Apply online only) • MS Lync (Apply online only) • SharePoint • SCCM • Cisco Switches • Sophos Solutions, web, AV, email, VPN, security, encryption • Commvault Backup Administration • Vasco 2 Tier Authentication • ITIL Foundation qualified • CCNA • Full clean driving license Desirable: • VCB Backup • Xenserver • EMC Administration and storage management • Cisco ASA firewalls • Avaya VOIP Administration and support • HP Thin Client Deployment and Management • DPM backup software Admin This is an incredible opportunity with an award winning social enterprise and comes with an amazing benefits package including 28 days holiday per year, excellent Pension scheme and real investment in your personal & career development including paying for one training course and exam per year, as well as an employee assistance programme and season ticket loan. If you are an experienced Third Line Support Analyst with first class customer service skills please apply without delay. Code Red Associates acts as an Employment Agency/Business with regards to this vacancy. As an Equal Opportunities employer Code Red welcomes applications regardless of race, gender, nationality, ethnic origin, sexual orientation, religion, marital status, disability or age. All applicants are considered on the basis of their merits and abilities for the job