CVL

Net / Dot Net Developer Required to have a high level of practical experience in systems development across the full software development lifecycle using Microsoft tools and .NET technologies. Perfect if experience of Guidewire insurance claims system. * Use appropriate tools, including logical models of components and interfaces, to contribute to development and documentation of systems architectures. Within a business change programme, assists in the preparation of technical plans and co-operate with business assurance and project members. * Assists with development of agreed countermeasures and contingency plans. * Progresses status of changes with service departments to ensure data is current. * Circulates change documentation to a defined distribution of clients/users. * Reports issues and non-compliances, and proposes and monitors action for resolution. * Identifies and manages resources needed for the planning, development and delivery of specified information and communications systems services and products. Takes full responsibility for all aspects of career development for subordinate staff. * Conducts learning needs analysis, ensuring that functional or departmental learning plans and reviews are produced, and adapts these as necessary to meet the changing needs of the organisation. Evaluates and reports the business benefits of learning and development programmes. * Ensures that the performance of practitioners is appraised and assessed in accordance with agreed standards, procedures and timetables and that the results of assessments are correctly reported back to those being appraised. * Prepares project and quality plans and advises system development teams. Allocates work packages to technical staff, taking account of individuals' abilities and the requirements of the work, monitoring and reporting progress. * Oversees performance of programming staff, reports on their effectiveness and takes action to remedy deficiencies. Provides advice, guidance and assistance to less experienced colleagues as required. * Puts in place mechanisms and procedures for the structured review of work produced and ensures that these are adhered to. * Establishes and maintains agreed standards applicable to the work undertaken and ensures that they are adhered to. * Takes responsibility for the design, coding, testing and documentation of particularly large, complex or mission critical programs. * Provides expert advice in some or all aspects of the programming methods, tools and/or standards used in the organisation. * Evaluates and reviews programming methods and tools used in the organisation. * Undertakes, or arranges for, the recruitment, training and development of programming staff. * Ensure that you (and any direct reports) are meeting customers' fair and reasonable expectations and provide fair outcomes. Question and challenge peers and managers where processes and procedures do not meet these expectations and any activity that does not place customers' interests at the heart of how we do business. * Responsible for the effective identification, management and reporting of risk within your area of responsibility. * Ensure there is appropriate debate, discussion and challenge of risks within your areas of responsibility. Enhance the risk management culture within your team for the effective identification, management and reporting of risk within your area of responsibility. * Ensure completion of all training as mandated by the company and regulated by the FCA. * Ensure that direct reports and self achieve and demonstrate levels of competence required to fulfil job requirements. SKILLS, KNOWLEDGE AND EXPERIENCE Skills * Strategic Perspective * Decision Making * Providing Direction * Follow-up and Monitoring * Counselling and Developing Others Knowledge & Experience * Familiar with Metrics * Expert in Corporate, Industry and Professional Standards * Proficient in Structured Reviews * Aware of Test Management Techniques * Proficient in Product Evaluation and Selection * Familiar with Principles of Functional Safety Assurance * Proficient in Progress Reporting * Familiar with Techniques for Effective Meetings * Proficient in Standards Writing Techniques * Familiar with Project Management Tools * Familiar with Project Planning and Control Techniques

Digital Designer - Guernsey The primary focus of this role is to deliver a constant flow of designs that test the customer-effectiveness of all pages on the website, or in emails and other assets that drive traffic to the website; to ultimately improve that effectiveness of every page, incrementally and repeatedly, with a continuous uplift in conversion and sales being the ultimate goal. This includes execution of the web optimisation programme to drive conversion rate improvements, supporting email marketing. The utilisation of design/optimisation tools, and adherence to any relevant standards is fundamental, as is a knowledge of usability and accessibility principles. The Digital Designer will not be a highly technical role, but will be expected to learn new concepts and utilise new tools for multivariate testing and others as required. The role will be working in close harmony with the Optimisation Analyst and reporting into the Ecommerce Director. Key tasks and responsibilities This is not a particularly technical role, focusing as it does on the layouts and visual assets of landing pages, transactional funnels and marketing promotional pages and is therefore based in Marketing where these changes can be devised to deliver real business value. For this reason, a fascination with how the design of an environment affects customer behaviour is crucial. Accountabilities for this role will include the work below but will also vary from time to time, and will be agreed with the Digital Optimisation Analyst and Ecommerce Director. Work will be distributed to the Digital Designer via the Digital Optimisation Analyst and the wider team. The Digital Designer is expected to be self-managing and should only refer to the Head of Department for scheduling when over-committed Liaise with marketers and channel owners to ensure that designs developed meet requirements, including attendance at briefings / meetings Liaise with technical developers (system consultants) or third party vendors for elements of design activity which require their support Undertake the origination, collaborative creation, development and delivery of designs using HTML/CSS and digital optimisation toolkits which may include Optimizely, Maximiser, Sitecore, or others Deliver innovative design solutions in line with a given brief Contribute to the thought process of optimisation by industry scanning and keeping up with trends in the digital sector Design / development must not cause the site to be at risk from security breaches, and so the Digital Designer must undertake all reasonable endeavours to ensure that best practice is followed. On the whole, however, the role will be addressing the less technical aspects of the work. Guidance on these aspects will be provided by the Digital IT team Achieve the proper sign off for the delivery of designs and content - whether through the marketing circulation process or through the website release process where a more technical sign off is required Follow all procedures relating to the website and emails Agree changes to those processes where sensible, with central IT staff Control the progress of tests and projects in a timely and effective manner Communicate and co-operatively identify the status of projects and project activities to the appropriate parties Seek opportunities to contribute original ideas to the benefit of the organisation Listen to others and help them test their ideas Undertake environmental scanning activity in order to assess best practice and competitor websites so as to apply to design ideas where it adds value to do so

Net / Dot Net Developer Required to have a high level of practical experience in systems development across the full software development lifecycle using Microsoft tools and .NET technologies. Perfect if experience of Guidewire insurance claims system. * Use appropriate tools, including logical models of components and interfaces, to contribute to development and documentation of systems architectures. Within a business change programme, assists in the preparation of technical plans and co-operate with business assurance and project members. * Assists with development of agreed countermeasures and contingency plans. * Progresses status of changes with service departments to ensure data is current. * Circulates change documentation to a defined distribution of clients/users. * Reports issues and non-compliances, and proposes and monitors action for resolution. * Identifies and manages resources needed for the planning, development and delivery of specified information and communications systems services and products. Takes full responsibility for all aspects of career development for subordinate staff. * Conducts learning needs analysis, ensuring that functional or departmental learning plans and reviews are produced, and adapts these as necessary to meet the changing needs of the organisation. Evaluates and reports the business benefits of learning and development programmes. * Ensures that the performance of practitioners is appraised and assessed in accordance with agreed standards, procedures and timetables and that the results of assessments are correctly reported back to those being appraised. * Prepares project and quality plans and advises system development teams. Allocates work packages to technical staff, taking account of individuals' abilities and the requirements of the work, monitoring and reporting progress. * Oversees performance of programming staff, reports on their effectiveness and takes action to remedy deficiencies. Provides advice, guidance and assistance to less experienced colleagues as required. * Puts in place mechanisms and procedures for the structured review of work produced and ensures that these are adhered to. * Establishes and maintains agreed standards applicable to the work undertaken and ensures that they are adhered to. * Takes responsibility for the design, coding, testing and documentation of particularly large, complex or mission critical programs. * Provides expert advice in some or all aspects of the programming methods, tools and/or standards used in the organisation. * Evaluates and reviews programming methods and tools used in the organisation. * Undertakes, or arranges for, the recruitment, training and development of programming staff. * Ensure that you (and any direct reports) are meeting customers' fair and reasonable expectations and provide fair outcomes. Question and challenge peers and managers where processes and procedures do not meet these expectations and any activity that does not place customers' interests at the heart of how we do business. * Responsible for the effective identification, management and reporting of risk within your area of responsibility. * Ensure there is appropriate debate, discussion and challenge of risks within your areas of responsibility. Enhance the risk management culture within your team for the effective identification, management and reporting of risk within your area of responsibility. * Ensure completion of all training as mandated by the company and regulated by the FCA. * Ensure that direct reports and self achieve and demonstrate levels of competence required to fulfil job requirements. SKILLS, KNOWLEDGE AND EXPERIENCE Skills * Strategic Perspective * Decision Making * Providing Direction * Follow-up and Monitoring * Counselling and Developing Others Knowledge & Experience * Familiar with Metrics * Expert in Corporate, Industry and Professional Standards * Proficient in Structured Reviews * Aware of Test Management Techniques * Proficient in Product Evaluation and Selection * Familiar with Principles of Functional Safety Assurance * Proficient in Progress Reporting * Familiar with Techniques for Effective Meetings * Proficient in Standards Writing Techniques * Familiar with Project Management Tools * Familiar with Project Planning and Control Techniques

Digital Designer - Guernsey The primary focus of this role is to deliver a constant flow of designs that test the customer-effectiveness of all pages on the website, or in emails and other assets that drive traffic to the website; to ultimately improve that effectiveness of every page, incrementally and repeatedly, with a continuous uplift in conversion and sales being the ultimate goal. This includes execution of the web optimisation programme to drive conversion rate improvements, supporting email marketing. The utilisation of design/optimisation tools, and adherence to any relevant standards is fundamental, as is a knowledge of usability and accessibility principles. The Digital Designer will not be a highly technical role, but will be expected to learn new concepts and utilise new tools for multivariate testing and others as required. The role will be working in close harmony with the Optimisation Analyst and reporting into the Ecommerce Director. Key tasks and responsibilities This is not a particularly technical role, focusing as it does on the layouts and visual assets of landing pages, transactional funnels and marketing promotional pages and is therefore based in Marketing where these changes can be devised to deliver real business value. For this reason, a fascination with how the design of an environment affects customer behaviour is crucial. Accountabilities for this role will include the work below but will also vary from time to time, and will be agreed with the Digital Optimisation Analyst and Ecommerce Director. Work will be distributed to the Digital Designer via the Digital Optimisation Analyst and the wider team. The Digital Designer is expected to be self-managing and should only refer to the Head of Department for scheduling when over-committed Liaise with marketers and channel owners to ensure that designs developed meet requirements, including attendance at briefings / meetings Liaise with technical developers (system consultants) or third party vendors for elements of design activity which require their support Undertake the origination, collaborative creation, development and delivery of designs using HTML/CSS and digital optimisation toolkits which may include Optimizely, Maximiser, Sitecore, or others Deliver innovative design solutions in line with a given brief Contribute to the thought process of optimisation by industry scanning and keeping up with trends in the digital sector Design / development must not cause the site to be at risk from security breaches, and so the Digital Designer must undertake all reasonable endeavours to ensure that best practice is followed. On the whole, however, the role will be addressing the less technical aspects of the work. Guidance on these aspects will be provided by the Digital IT team Achieve the proper sign off for the delivery of designs and content - whether through the marketing circulation process or through the website release process where a more technical sign off is required Follow all procedures relating to the website and emails Agree changes to those processes where sensible, with central IT staff Control the progress of tests and projects in a timely and effective manner Communicate and co-operatively identify the status of projects and project activities to the appropriate parties Seek opportunities to contribute original ideas to the benefit of the organisation Listen to others and help them test their ideas Undertake environmental scanning activity in order to assess best practice and competitor websites so as to apply to design ideas where it adds value to do so

Net / Dot Net Developer Required to have a high level of practical experience in systems development across the full software development lifecycle using Microsoft tools and .NET technologies. Perfect if experience of Guidewire insurance claims system. * Use appropriate tools, including logical models of components and interfaces, to contribute to development and documentation of systems architectures. Within a business change programme, assists in the preparation of technical plans and co-operate with business assurance and project members. * Assists with development of agreed countermeasures and contingency plans. * Progresses status of changes with service departments to ensure data is current. * Circulates change documentation to a defined distribution of clients/users. * Reports issues and non-compliances, and proposes and monitors action for resolution. * Identifies and manages resources needed for the planning, development and delivery of specified information and communications systems services and products. Takes full responsibility for all aspects of career development for subordinate staff. * Conducts learning needs analysis, ensuring that functional or departmental learning plans and reviews are produced, and adapts these as necessary to meet the changing needs of the organisation. Evaluates and reports the business benefits of learning and development programmes. * Ensures that the performance of practitioners is appraised and assessed in accordance with agreed standards, procedures and timetables and that the results of assessments are correctly reported back to those being appraised. * Prepares project and quality plans and advises system development teams. Allocates work packages to technical staff, taking account of individuals' abilities and the requirements of the work, monitoring and reporting progress. * Oversees performance of programming staff, reports on their effectiveness and takes action to remedy deficiencies. Provides advice, guidance and assistance to less experienced colleagues as required. * Puts in place mechanisms and procedures for the structured review of work produced and ensures that these are adhered to. * Establishes and maintains agreed standards applicable to the work undertaken and ensures that they are adhered to. * Takes responsibility for the design, coding, testing and documentation of particularly large, complex or mission critical programs. * Provides expert advice in some or all aspects of the programming methods, tools and/or standards used in the organisation. * Evaluates and reviews programming methods and tools used in the organisation. * Undertakes, or arranges for, the recruitment, training and development of programming staff. * Ensure that you (and any direct reports) are meeting customers' fair and reasonable expectations and provide fair outcomes. Question and challenge peers and managers where processes and procedures do not meet these expectations and any activity that does not place customers' interests at the heart of how we do business. * Responsible for the effective identification, management and reporting of risk within your area of responsibility. * Ensure there is appropriate debate, discussion and challenge of risks within your areas of responsibility. Enhance the risk management culture within your team for the effective identification, management and reporting of risk within your area of responsibility. * Ensure completion of all training as mandated by the company and regulated by the FCA. * Ensure that direct reports and self achieve and demonstrate levels of competence required to fulfil job requirements. SKILLS, KNOWLEDGE AND EXPERIENCE Skills * Strategic Perspective * Decision Making * Providing Direction * Follow-up and Monitoring * Counselling and Developing Others Knowledge & Experience * Familiar with Metrics * Expert in Corporate, Industry and Professional Standards * Proficient in Structured Reviews * Aware of Test Management Techniques * Proficient in Product Evaluation and Selection * Familiar with Principles of Functional Safety Assurance * Proficient in Progress Reporting * Familiar with Techniques for Effective Meetings * Proficient in Standards Writing Techniques * Familiar with Project Management Tools * Familiar with Project Planning and Control Techniques

Net / Dot Net Developer Required to have a high level of practical experience in systems development across the full software development lifecycle using Microsoft tools and .NET technologies. Perfect if experience of Guidewire insurance claims system. * Use appropriate tools, including logical models of components and interfaces, to contribute to development and documentation of systems architectures. Within a business change programme, assists in the preparation of technical plans and co-operate with business assurance and project members. * Assists with development of agreed countermeasures and contingency plans. * Progresses status of changes with service departments to ensure data is current. * Circulates change documentation to a defined distribution of clients/users. * Reports issues and non-compliances, and proposes and monitors action for resolution. * Identifies and manages resources needed for the planning, development and delivery of specified information and communications systems services and products. Takes full responsibility for all aspects of career development for subordinate staff. * Conducts learning needs analysis, ensuring that functional or departmental learning plans and reviews are produced, and adapts these as necessary to meet the changing needs of the organisation. Evaluates and reports the business benefits of learning and development programmes. * Ensures that the performance of practitioners is appraised and assessed in accordance with agreed standards, procedures and timetables and that the results of assessments are correctly reported back to those being appraised. * Prepares project and quality plans and advises system development teams. Allocates work packages to technical staff, taking account of individuals' abilities and the requirements of the work, monitoring and reporting progress. * Oversees performance of programming staff, reports on their effectiveness and takes action to remedy deficiencies. Provides advice, guidance and assistance to less experienced colleagues as required. * Puts in place mechanisms and procedures for the structured review of work produced and ensures that these are adhered to. * Establishes and maintains agreed standards applicable to the work undertaken and ensures that they are adhered to. * Takes responsibility for the design, coding, testing and documentation of particularly large, complex or mission critical programs. * Provides expert advice in some or all aspects of the programming methods, tools and/or standards used in the organisation. * Evaluates and reviews programming methods and tools used in the organisation. * Undertakes, or arranges for, the recruitment, training and development of programming staff. * Ensure that you (and any direct reports) are meeting customers' fair and reasonable expectations and provide fair outcomes. Question and challenge peers and managers where processes and procedures do not meet these expectations and any activity that does not place customers' interests at the heart of how we do business. * Responsible for the effective identification, management and reporting of risk within your area of responsibility. * Ensure there is appropriate debate, discussion and challenge of risks within your areas of responsibility. Enhance the risk management culture within your team for the effective identification, management and reporting of risk within your area of responsibility. * Ensure completion of all training as mandated by the company and regulated by the FCA. * Ensure that direct reports and self achieve and demonstrate levels of competence required to fulfil job requirements. SKILLS, KNOWLEDGE AND EXPERIENCE Skills * Strategic Perspective * Decision Making * Providing Direction * Follow-up and Monitoring * Counselling and Developing Others Knowledge & Experience * Familiar with Metrics * Expert in Corporate, Industry and Professional Standards * Proficient in Structured Reviews * Aware of Test Management Techniques * Proficient in Product Evaluation and Selection * Familiar with Principles of Functional Safety Assurance * Proficient in Progress Reporting * Familiar with Techniques for Effective Meetings * Proficient in Standards Writing Techniques * Familiar with Project Management Tools * Familiar with Project Planning and Control Techniques