Pertemps South Wales
Bristol, Gloucestershire
01/11/2026
Full time
Technical Support Engineer Location: Bristol Salary: £39,000 - £50,000 DOE Hours: Full-Time, Permanent About the RoleWe are looking for an experienced Technical Support Engineer to join a growing technical support team in Bristol. You will provide technical support across a UK depot network and customer sites, acting as a point of escalation for engineers dealing with more complex faults, repairs and commissioning work. This is a hands-on role working with diesel generator sets , supporting fault diagnosis, repairs, upgrades, commissioning and technical projects. Key Responsibilities Diagnose and resolve mechanical and electrical faults on generator equipment Carry out servicing, repairs, commissioning and modifications Attend customer sites for technical support and site surveys Support engineers with complex fault-finding and technical issues Work on Stage V generators and modern rental equipment Provide technical training and mentoring to engineers Support engineering upgrades, product introductions and technical investigations Ensure all work is completed safely and to a high standard About You Experience servicing and repairing diesel generator sets is essential Experience with FG Wilson, Cummins or similar generators Strong mechanical and electrical fault-finding skills Relevant engineering qualification or completed apprenticeship Electrical bias preferred Understanding of LV distribution and changeover systems Previous Field Service or Technical Support experience would be advantageous Full UK driving licence essential Good communication and customer service skills Able to work independently and as part of a team Benefits & Package £39,000 - £50,000 salary depending on experience Company vehicle Company phone EOT bonus scheme Training, upskilling and career progression Holiday Buy & Sell Scheme Company pension Private medical scheme Life assurance and healthcare support 23 days holiday + bank holidays, increasing to 28 days with service Cycle to Work Scheme Employee Referral Scheme Enhanced overtime rates Overtime Rates Monday-Friday, 8am-5pm: Standard time Monday-Friday, 5pm-midnight: Time and a half Monday-Friday, midnight-4am: Double time Saturday, 4am-midnight: Time and a half Saturday, midnight-4am: Double time Sunday & Bank Holidays: Double time To apply for the Technical Support Engineer position, please contact Kirk at Pertemps, Bristol.