Location: Field-based across South London and South West London, covering areas south of the River Thames within the M25. We are particularly interested in candidates located in or around Croydon and the surrounding postcode areas. Salary: Excellent basic salary plus bonus and Vodafone benefits Working hours: Full time 37.5 hours per week - Monday to Friday + On-Call Security Clearance: This position requires the ability & willingness to undergo and obtain a Secure Vetting (SC) clearance. Who We Are We're here to build a network the UK can count on - one that connects people, places and potential. Because no matter where you live, what your background is, or how you get online - we think everyone deserves the same chance to stay connected, and with VodafoneThree, that future's being built - today. We're creating more than the UK's best network. We're helping close the digital divide, empower communities and drive meaningful progress. We believe that everyone should feel they belong. Whoever you are and whatever your story, there's space for you here. We're building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves. You'll join a team that genuinely cares - about each other, about our customers, and about the future we're building. From day one, you'll be welcomed, valued and encouraged to bring your whole self to work. Why VodafoneThree Join us and you'll be at the heart of change. That means building responsibly, investing sustainably and creating opportunities that last. We're not just expanding connectivity; we're reimagining what a connected nation looks like. With £11bn invested in 5G and digital infrastructure, your work will directly power businesses, services, and communities across the country. You'll work on real challenges, with real impact, across every corner of the country. Wherever you join us, whatever your role, you'll be helping to build a future that works better for everyone. We move at pace, because what we're building matters - and we're learning as we go. We're proud of the progress we've made, but we're just getting started. Join our UK Networks team, where we're continually building and enhancing our network, connecting millions of people and businesses across the country. Be part of the team that makes it all happen - simplifying, automating, and bringing better connectivity than ever before, with giga-fast speed, to our customers. What you'll do Join a team that keeps people, businesses and communities connected every day. As a Field Engineer, you'll play a hands-on role in installing, commissioning and maintaining Vodafone's fixed and mobile network infrastructure, helping to deliver reliable connectivity and business solutions for customers across the UK. You'll enjoy a varied role that combines technical problem-solving, customer interaction and working in diverse environments, from network sites and rooftops to customer locations. You will: Install, commission and maintain network equipment, products and services to the highest quality and safety standards. Work across a range of technologies including mobile networks, transmission systems, microwave radio, fibre and copper infrastructure, power systems and customer networking equipment. Diagnose and resolve faults efficiently, ensuring minimal disruption for customers and network services. Climb towers and work at height on Vodafone infrastructure, maintaining the required safety certifications and health standards. Collaborate with field delivery teams, network operations centres, project teams, vendors, suppliers and business customers to deliver successful outcomes. Provide a professional, customer-focused experience through clear communication and timely updates. Identify opportunities to improve processes, challenge existing ways of working and contribute to operational excellence. Participate in a 24/7 callout rota and/or shift patterns when required, supporting critical network operations. Travel to sites as needed and work flexibly to support business and customer requirements. Maintain strict adherence to Vodafone's Health, Safety and Environmental standards, ensuring safe working practices at all times. Who you are A qualified telecoms or electronics professional, or someone with equivalent hands-on industry experience. Experience installing, supporting and troubleshooting telecoms and networking technologies. Knowledge of technologies such as Cisco, Juniper and ADVA equipment, DWDM, Ethernet, 3G/4G/5G networks, microwave radio, power systems, fibre and copper cabling. Someone who enjoys working both independently and as part of a wider team. Confidence working in a physically active role, including climbing, lifting, working outdoors and operating at height. Ability to stay focused under pressure and manage competing priorities effectively. A proactive problem-solver who is adaptable and eager to learn new technologies and skills. Strong customer service and communication skills with a professional approach. Good IT literacy and confidence using digital tools and systems. A full UK/EU Category B driving licence. Ability to obtain and maintain Security Clearance (SC). Ability to achieve and maintain Advanced Climber/Tower Rescue certification and meet regular health assessment requirements. Desirable qualifications such as an HND, degree or relevant technical certifications (e.g. Cisco CCNA/CCNP). Experience with wireless networking, LAN/WiFi environments or unified communications solutions would be advantageous. Climbing Engineer CAT1 Worried that you don't meet all the desired criteria exactly? We know that everyone is unique, with multiple aspects to their identity and different experiences behind them. We are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you're excited about this role but your experience doesn't align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in. What we offer We care about our people's success by offering great pay, bonuses, up to 28 days off plus bank holidays, and paid time for charity work. You can personalise our benefits for you and your family, like discounts, vouchers, a pension plan and loads more. We help with your career through our amazing learning tools and top-notch parental leave policies. Need to Know We are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards. If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website ( ) for guidance. We use AI in different parts of our business to boost innovation, improve efficiency, and create new opportunities. We know many candidates use AI to fine-tune their CVs or prepare for interviews, but what we really care about is your unique experiences and achievements. During the interview, we want you to rely on your own knowledge and skills to show us who you really are-your personality, creativity, and abilities. Above all, we're looking for authenticity and can't wait to get to know the real you.
21/10/2026
Full time
Location: Field-based across South London and South West London, covering areas south of the River Thames within the M25. We are particularly interested in candidates located in or around Croydon and the surrounding postcode areas. Salary: Excellent basic salary plus bonus and Vodafone benefits Working hours: Full time 37.5 hours per week - Monday to Friday + On-Call Security Clearance: This position requires the ability & willingness to undergo and obtain a Secure Vetting (SC) clearance. Who We Are We're here to build a network the UK can count on - one that connects people, places and potential. Because no matter where you live, what your background is, or how you get online - we think everyone deserves the same chance to stay connected, and with VodafoneThree, that future's being built - today. We're creating more than the UK's best network. We're helping close the digital divide, empower communities and drive meaningful progress. We believe that everyone should feel they belong. Whoever you are and whatever your story, there's space for you here. We're building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves. You'll join a team that genuinely cares - about each other, about our customers, and about the future we're building. From day one, you'll be welcomed, valued and encouraged to bring your whole self to work. Why VodafoneThree Join us and you'll be at the heart of change. That means building responsibly, investing sustainably and creating opportunities that last. We're not just expanding connectivity; we're reimagining what a connected nation looks like. With £11bn invested in 5G and digital infrastructure, your work will directly power businesses, services, and communities across the country. You'll work on real challenges, with real impact, across every corner of the country. Wherever you join us, whatever your role, you'll be helping to build a future that works better for everyone. We move at pace, because what we're building matters - and we're learning as we go. We're proud of the progress we've made, but we're just getting started. Join our UK Networks team, where we're continually building and enhancing our network, connecting millions of people and businesses across the country. Be part of the team that makes it all happen - simplifying, automating, and bringing better connectivity than ever before, with giga-fast speed, to our customers. What you'll do Join a team that keeps people, businesses and communities connected every day. As a Field Engineer, you'll play a hands-on role in installing, commissioning and maintaining Vodafone's fixed and mobile network infrastructure, helping to deliver reliable connectivity and business solutions for customers across the UK. You'll enjoy a varied role that combines technical problem-solving, customer interaction and working in diverse environments, from network sites and rooftops to customer locations. You will: Install, commission and maintain network equipment, products and services to the highest quality and safety standards. Work across a range of technologies including mobile networks, transmission systems, microwave radio, fibre and copper infrastructure, power systems and customer networking equipment. Diagnose and resolve faults efficiently, ensuring minimal disruption for customers and network services. Climb towers and work at height on Vodafone infrastructure, maintaining the required safety certifications and health standards. Collaborate with field delivery teams, network operations centres, project teams, vendors, suppliers and business customers to deliver successful outcomes. Provide a professional, customer-focused experience through clear communication and timely updates. Identify opportunities to improve processes, challenge existing ways of working and contribute to operational excellence. Participate in a 24/7 callout rota and/or shift patterns when required, supporting critical network operations. Travel to sites as needed and work flexibly to support business and customer requirements. Maintain strict adherence to Vodafone's Health, Safety and Environmental standards, ensuring safe working practices at all times. Who you are A qualified telecoms or electronics professional, or someone with equivalent hands-on industry experience. Experience installing, supporting and troubleshooting telecoms and networking technologies. Knowledge of technologies such as Cisco, Juniper and ADVA equipment, DWDM, Ethernet, 3G/4G/5G networks, microwave radio, power systems, fibre and copper cabling. Someone who enjoys working both independently and as part of a wider team. Confidence working in a physically active role, including climbing, lifting, working outdoors and operating at height. Ability to stay focused under pressure and manage competing priorities effectively. A proactive problem-solver who is adaptable and eager to learn new technologies and skills. Strong customer service and communication skills with a professional approach. Good IT literacy and confidence using digital tools and systems. A full UK/EU Category B driving licence. Ability to obtain and maintain Security Clearance (SC). Ability to achieve and maintain Advanced Climber/Tower Rescue certification and meet regular health assessment requirements. Desirable qualifications such as an HND, degree or relevant technical certifications (e.g. Cisco CCNA/CCNP). Experience with wireless networking, LAN/WiFi environments or unified communications solutions would be advantageous. Climbing Engineer CAT1 Worried that you don't meet all the desired criteria exactly? We know that everyone is unique, with multiple aspects to their identity and different experiences behind them. We are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you're excited about this role but your experience doesn't align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in. What we offer We care about our people's success by offering great pay, bonuses, up to 28 days off plus bank holidays, and paid time for charity work. You can personalise our benefits for you and your family, like discounts, vouchers, a pension plan and loads more. We help with your career through our amazing learning tools and top-notch parental leave policies. Need to Know We are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards. If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website ( ) for guidance. We use AI in different parts of our business to boost innovation, improve efficiency, and create new opportunities. We know many candidates use AI to fine-tune their CVs or prepare for interviews, but what we really care about is your unique experiences and achievements. During the interview, we want you to rely on your own knowledge and skills to show us who you really are-your personality, creativity, and abilities. Above all, we're looking for authenticity and can't wait to get to know the real you.
Location: London OR Newbury + Hybrid Salary: Excellent basic salary plus bonus and Vodafone benefits Working hours: Full time 37.5 hours per week - Monday to Friday Hybrid We believe that through collaboration and connection with our colleagues we can achieve great things. Our hybrid working approach allows our people to work both in the office and at home, providing the flexibility and resources you need to succeed in your role. We don't require you to be in on specific days; instead, we ask people to come into the office 2-3 days each week, for at least 8 days per month. You should work with your line manager to understand what their expectations are for you, your specific role and your team. Who We Are We're here to build a network the UK can count on - one that connects people, places and potential. Because no matter where you live, what your background is, or how you get online - we think everyone deserves the same chance to stay connected, and with VodafoneThree, that future's being built - today. We're creating more than the UK's best network. We're helping close the digital divide, empower communities and drive meaningful progress. We believe that everyone should feel they belong. Whoever you are and whatever your story, there's space for you here. We're building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves. You'll join a team that genuinely cares - about each other, about our customers, and about the future we're building. From day one, you'll be welcomed, valued and encouraged to bring your whole self to work. Why VodafoneThree Join us and you'll be at the heart of change. That means building responsibly, investing sustainably and creating opportunities that last. We're not just expanding connectivity; we're reimagining what a connected nation looks like. With £11bn invested in 5G and digital infrastructure, your work will directly power businesses, services, and communities across the country. You'll work on real challenges, with real impact, across every corner of the country. Wherever you join us, whatever your role, you'll be helping to build a future that works better for everyone. We move at pace, because what we're building matters - and we're learning as we go. We're proud of the progress we've made, but we're just getting started. Be a part of our Consumer team where creating and developing products, services and propositions is at the forefront. From the way we interact with our customers, to how we communicate in our campaigns and create data-driven propositions, this is where some of our best ideas are brought to life. What you'll do Deliver tagging, tracking and data capture implementation across your assigned journeys/platform areas, ensuring accuracy and adherence to measurement requirements. Execute QA and validation activity on new features, releases, propositions and journey updates, flagging and resolving any data defects. Maintain detailed documentation for your area including measurement requirements, tagging guidelines, schemas, event tracking documentation and data dictionaries. Work with product, UX, brand, engineering and CRO teams to ensure measurement needs are understood and integrated into delivery plans. Conduct root cause analysis for data issues, identifying tagging gaps, incorrect triggers, or schema inconsistencies. Contribute to the development and rollout of new data capabilities such as server side tagging, event based tracking or advanced measurement techniques. Support the wider digital insights and analytics community by ensuring consistent, reliable data is available for dashboards, analysis, CRO testing and reporting. Monitor tracking integrity across your scope, proactively identifying anomalies or degradation in data quality. Drive standardisation by applying reusable tagging patterns, measurement frameworks and shared documentation approaches. Support the Lead in governance forums and readiness checkpoints by providing updates on tracking status, data readiness, risks and dependencies. Who you are You have some experience with analytics, tag management, or measurement tools such as Tealium, Launch, Adobe Analytics, Google Analytics, GTM, or similar platforms Good understanding of JavaScript and web technologies. Comfortable creating and updating scripts to support tracking implementations and validating digital data collection Working knowledge of data layers and JSON structures, with the ability to interpret and validate data used by analytics and tagging solutions Experience using browser developer tools to validate analytics implementations and investigate data collection issues Strong attention to detail, with a focus on data accuracy and quality Strong problem solving skills, able to identify issues and recommend appropriate technical fixes or workarounds Ability to collaborate effectively with engineering, brand, product, CRO, UX and insights teams Strong documentation skills, with the ability to maintain clear and accurate tracking documentation Eager to learn, develop your technical capabilities and contribute to the evolution of our digital measurement framework Worried that you don't meet all the desired criteria exactly? We know that everyone is unique, with multiple aspects to their identity and different experiences behind them. We are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you're excited about this role but your experience doesn't align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in. We believe that everyone has valuable contributions to make. As a Disability Confident Employer, we actively encourage individuals with disabilities to apply for positions within our team. Through the 'Offer an Interview' scheme, we aim to offer interviews to a fair and proportionate number of applicants with disabilities who best meet the essential criteria for our vacancies. If you would like to participate in the scheme, you will have the opportunity to indicate this on your application. What we offer We care about our people's success by offering great pay, bonuses, up to 28 days off plus bank holidays, and paid time for charity work. You can personalise our benefits for you and your family, like discounts, vouchers, a pension plan and loads more. We help with your career through our amazing learning tools and top-notch parental leave policies. Need to Know We are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards. If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website ( ) for guidance. We use AI in different parts of our business to boost innovation, improve efficiency, and create new opportunities. We know many candidates use AI to fine-tune their CVs or prepare for interviews, but what we really care about is your unique experiences and achievements. During the interview, we want you to rely on your own knowledge and skills to show us who you really are-your personality, creativity, and abilities. Above all, we're looking for authenticity and can't wait to get to know the real you.
21/10/2026
Full time
Location: London OR Newbury + Hybrid Salary: Excellent basic salary plus bonus and Vodafone benefits Working hours: Full time 37.5 hours per week - Monday to Friday Hybrid We believe that through collaboration and connection with our colleagues we can achieve great things. Our hybrid working approach allows our people to work both in the office and at home, providing the flexibility and resources you need to succeed in your role. We don't require you to be in on specific days; instead, we ask people to come into the office 2-3 days each week, for at least 8 days per month. You should work with your line manager to understand what their expectations are for you, your specific role and your team. Who We Are We're here to build a network the UK can count on - one that connects people, places and potential. Because no matter where you live, what your background is, or how you get online - we think everyone deserves the same chance to stay connected, and with VodafoneThree, that future's being built - today. We're creating more than the UK's best network. We're helping close the digital divide, empower communities and drive meaningful progress. We believe that everyone should feel they belong. Whoever you are and whatever your story, there's space for you here. We're building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves. You'll join a team that genuinely cares - about each other, about our customers, and about the future we're building. From day one, you'll be welcomed, valued and encouraged to bring your whole self to work. Why VodafoneThree Join us and you'll be at the heart of change. That means building responsibly, investing sustainably and creating opportunities that last. We're not just expanding connectivity; we're reimagining what a connected nation looks like. With £11bn invested in 5G and digital infrastructure, your work will directly power businesses, services, and communities across the country. You'll work on real challenges, with real impact, across every corner of the country. Wherever you join us, whatever your role, you'll be helping to build a future that works better for everyone. We move at pace, because what we're building matters - and we're learning as we go. We're proud of the progress we've made, but we're just getting started. Be a part of our Consumer team where creating and developing products, services and propositions is at the forefront. From the way we interact with our customers, to how we communicate in our campaigns and create data-driven propositions, this is where some of our best ideas are brought to life. What you'll do Deliver tagging, tracking and data capture implementation across your assigned journeys/platform areas, ensuring accuracy and adherence to measurement requirements. Execute QA and validation activity on new features, releases, propositions and journey updates, flagging and resolving any data defects. Maintain detailed documentation for your area including measurement requirements, tagging guidelines, schemas, event tracking documentation and data dictionaries. Work with product, UX, brand, engineering and CRO teams to ensure measurement needs are understood and integrated into delivery plans. Conduct root cause analysis for data issues, identifying tagging gaps, incorrect triggers, or schema inconsistencies. Contribute to the development and rollout of new data capabilities such as server side tagging, event based tracking or advanced measurement techniques. Support the wider digital insights and analytics community by ensuring consistent, reliable data is available for dashboards, analysis, CRO testing and reporting. Monitor tracking integrity across your scope, proactively identifying anomalies or degradation in data quality. Drive standardisation by applying reusable tagging patterns, measurement frameworks and shared documentation approaches. Support the Lead in governance forums and readiness checkpoints by providing updates on tracking status, data readiness, risks and dependencies. Who you are You have some experience with analytics, tag management, or measurement tools such as Tealium, Launch, Adobe Analytics, Google Analytics, GTM, or similar platforms Good understanding of JavaScript and web technologies. Comfortable creating and updating scripts to support tracking implementations and validating digital data collection Working knowledge of data layers and JSON structures, with the ability to interpret and validate data used by analytics and tagging solutions Experience using browser developer tools to validate analytics implementations and investigate data collection issues Strong attention to detail, with a focus on data accuracy and quality Strong problem solving skills, able to identify issues and recommend appropriate technical fixes or workarounds Ability to collaborate effectively with engineering, brand, product, CRO, UX and insights teams Strong documentation skills, with the ability to maintain clear and accurate tracking documentation Eager to learn, develop your technical capabilities and contribute to the evolution of our digital measurement framework Worried that you don't meet all the desired criteria exactly? We know that everyone is unique, with multiple aspects to their identity and different experiences behind them. We are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you're excited about this role but your experience doesn't align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in. We believe that everyone has valuable contributions to make. As a Disability Confident Employer, we actively encourage individuals with disabilities to apply for positions within our team. Through the 'Offer an Interview' scheme, we aim to offer interviews to a fair and proportionate number of applicants with disabilities who best meet the essential criteria for our vacancies. If you would like to participate in the scheme, you will have the opportunity to indicate this on your application. What we offer We care about our people's success by offering great pay, bonuses, up to 28 days off plus bank holidays, and paid time for charity work. You can personalise our benefits for you and your family, like discounts, vouchers, a pension plan and loads more. We help with your career through our amazing learning tools and top-notch parental leave policies. Need to Know We are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards. If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website ( ) for guidance. We use AI in different parts of our business to boost innovation, improve efficiency, and create new opportunities. We know many candidates use AI to fine-tune their CVs or prepare for interviews, but what we really care about is your unique experiences and achievements. During the interview, we want you to rely on your own knowledge and skills to show us who you really are-your personality, creativity, and abilities. Above all, we're looking for authenticity and can't wait to get to know the real you.
Location: Customer-Site Warwick Salary: Excellent basic salary plus bonus and Vodafone benefits Working hours: Full time 37.5 hours per week - Monday to Friday + On-Call - 1 in 4 Rota Security Clearance: This position requires the ability & willingness to undergo and obtain a Secure Vetting (SC) clearance. Who We Are We're here to build a network the UK can count on - one that connects people, places and potential. Because no matter where you live, what your background is, or how you get online - we think everyone deserves the same chance to stay connected, and with VodafoneThree, that future's being built - today. We're creating more than the UK's best network. We're helping close the digital divide, empower communities and drive meaningful progress. We believe that everyone should feel they belong. Whoever you are and whatever your story, there's space for you here. We're building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves. You'll join a team that genuinely cares - about each other, about our customers, and about the future we're building. From day one, you'll be welcomed, valued and encouraged to bring your whole self to work. Why VodafoneThree Join us and you'll be at the heart of change. That means building responsibly, investing sustainably and creating opportunities that last. We're not just expanding connectivity; we're reimagining what a connected nation looks like. With £11bn invested in 5G and digital infrastructure, your work will directly power businesses, services, and communities across the country. You'll work on real challenges, with real impact, across every corner of the country. Wherever you join us, whatever your role, you'll be helping to build a future that works better for everyone. We move at pace, because what we're building matters - and we're learning as we go. We're proud of the progress we've made, but we're just getting started. Join our Vodafone Business Technology Solutions team, where we support businesses of all sizes with world-class technology solutions. We design and develop our Fixed Line solutions, drive efficiency through automation and AI, and implement it all directly with our customers. What you'll do This is a hands-on leadership role where you'll be at the heart of keeping critical customer networks running at their best. You'll lead a team of skilled engineers, tackle complex network challenges and drive outstanding service for our customers. You'll: Lead, coach and develop a high-performing NOC team, creating a culture of accountability, collaboration and continuous improvement. Take ownership of major network incidents, driving rapid resolution and minimising customer impact. Proactively monitor network performance, identify risks and solve issues before they become service-affecting problems. Ensure incidents, alerts and customer communications are managed effectively, meeting SLAs and exceeding customer expectations. Build trusted relationships with customers and stakeholders, acting as a key escalation point and operational expert. Drive service improvements through performance analysis, root cause investigations and operational excellence. Manage team resources, rotas and day-to-day priorities to ensure seamless 24/7 service delivery. Step up as deputy to the NOC Manager when required and play a key role in the on-call escalation rota. Who you are Excellent customer engagement skills, with a passion for delivering outstanding service Strong written and verbal communication skills, with the ability to engage confidently across all levels Excellent stakeholder management skills, building trusted relationships with customers and colleagues Strong spreadsheet reporting and data analysis capabilities, able to turn data into meaningful insights Proven ability to prioritise workloads and consistently deliver against challenging deadlines Comfortable performing in fast-paced, high-pressure environments where quick decision-making is essential Strong analytical and problem-solving skills, with the ability to resolve complex operational issues Experience leading and developing high-performing teams within a 24/7 Network Operations Centre environment Proven experience in trend analysis, identifying recurring issues and driving continuous service improvement Worried that you don't meet all the desired criteria exactly? We know that everyone is unique, with multiple aspects to their identity and different experiences behind them. We are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you're excited about this role but your experience doesn't align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in. What we offer We care about our people's success by offering great pay, bonuses, up to 28 days off plus bank holidays, and paid time for charity work. You can personalise our benefits for you and your family, like discounts, vouchers, a pension plan and loads more. We help with your career through our amazing learning tools and top-notch parental leave policies. Need to Know We are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards. If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website ( ) for guidance. We use AI in different parts of our business to boost innovation, improve efficiency, and create new opportunities. We know many candidates use AI to fine-tune their CVs or prepare for interviews, but what we really care about is your unique experiences and achievements. During the interview, we want you to rely on your own knowledge and skills to show us who you really are-your personality, creativity, and abilities. Above all, we're looking for authenticity and can't wait to get to know the real you.
20/10/2026
Full time
Location: Customer-Site Warwick Salary: Excellent basic salary plus bonus and Vodafone benefits Working hours: Full time 37.5 hours per week - Monday to Friday + On-Call - 1 in 4 Rota Security Clearance: This position requires the ability & willingness to undergo and obtain a Secure Vetting (SC) clearance. Who We Are We're here to build a network the UK can count on - one that connects people, places and potential. Because no matter where you live, what your background is, or how you get online - we think everyone deserves the same chance to stay connected, and with VodafoneThree, that future's being built - today. We're creating more than the UK's best network. We're helping close the digital divide, empower communities and drive meaningful progress. We believe that everyone should feel they belong. Whoever you are and whatever your story, there's space for you here. We're building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves. You'll join a team that genuinely cares - about each other, about our customers, and about the future we're building. From day one, you'll be welcomed, valued and encouraged to bring your whole self to work. Why VodafoneThree Join us and you'll be at the heart of change. That means building responsibly, investing sustainably and creating opportunities that last. We're not just expanding connectivity; we're reimagining what a connected nation looks like. With £11bn invested in 5G and digital infrastructure, your work will directly power businesses, services, and communities across the country. You'll work on real challenges, with real impact, across every corner of the country. Wherever you join us, whatever your role, you'll be helping to build a future that works better for everyone. We move at pace, because what we're building matters - and we're learning as we go. We're proud of the progress we've made, but we're just getting started. Join our Vodafone Business Technology Solutions team, where we support businesses of all sizes with world-class technology solutions. We design and develop our Fixed Line solutions, drive efficiency through automation and AI, and implement it all directly with our customers. What you'll do This is a hands-on leadership role where you'll be at the heart of keeping critical customer networks running at their best. You'll lead a team of skilled engineers, tackle complex network challenges and drive outstanding service for our customers. You'll: Lead, coach and develop a high-performing NOC team, creating a culture of accountability, collaboration and continuous improvement. Take ownership of major network incidents, driving rapid resolution and minimising customer impact. Proactively monitor network performance, identify risks and solve issues before they become service-affecting problems. Ensure incidents, alerts and customer communications are managed effectively, meeting SLAs and exceeding customer expectations. Build trusted relationships with customers and stakeholders, acting as a key escalation point and operational expert. Drive service improvements through performance analysis, root cause investigations and operational excellence. Manage team resources, rotas and day-to-day priorities to ensure seamless 24/7 service delivery. Step up as deputy to the NOC Manager when required and play a key role in the on-call escalation rota. Who you are Excellent customer engagement skills, with a passion for delivering outstanding service Strong written and verbal communication skills, with the ability to engage confidently across all levels Excellent stakeholder management skills, building trusted relationships with customers and colleagues Strong spreadsheet reporting and data analysis capabilities, able to turn data into meaningful insights Proven ability to prioritise workloads and consistently deliver against challenging deadlines Comfortable performing in fast-paced, high-pressure environments where quick decision-making is essential Strong analytical and problem-solving skills, with the ability to resolve complex operational issues Experience leading and developing high-performing teams within a 24/7 Network Operations Centre environment Proven experience in trend analysis, identifying recurring issues and driving continuous service improvement Worried that you don't meet all the desired criteria exactly? We know that everyone is unique, with multiple aspects to their identity and different experiences behind them. We are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you're excited about this role but your experience doesn't align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in. What we offer We care about our people's success by offering great pay, bonuses, up to 28 days off plus bank holidays, and paid time for charity work. You can personalise our benefits for you and your family, like discounts, vouchers, a pension plan and loads more. We help with your career through our amazing learning tools and top-notch parental leave policies. Need to Know We are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards. If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website ( ) for guidance. We use AI in different parts of our business to boost innovation, improve efficiency, and create new opportunities. We know many candidates use AI to fine-tune their CVs or prepare for interviews, but what we really care about is your unique experiences and achievements. During the interview, we want you to rely on your own knowledge and skills to show us who you really are-your personality, creativity, and abilities. Above all, we're looking for authenticity and can't wait to get to know the real you.
Location: Newbury+ Hybrid Salary: Excellent basic salary plus bonus and Vodafone benefits Working hours: Full time 37.5 hours per week - Monday to Friday Hybrid We believe that through collaboration and connection with our colleagues we can achieve great things. Our hybrid working approach allows our people to work both in the office and at home, providing the flexibility and resources you need to succeed in your role. We don't require you to be in on specific days; instead, we ask people to come into the office 2-3 days each week, for at least 8 days per month. You should work with your line manager to understand what their expectations are for you, your specific role and your team. Who We Are We're here to build a network the UK can count on - one that connects people, places and potential. Because no matter where you live, what your background is, or how you get online - we think everyone deserves the same chance to stay connected, and with VodafoneThree, that future's being built - today. We're creating more than the UK's best network. We're helping close the digital divide, empower communities and drive meaningful progress. We believe that everyone should feel they belong. Whoever you are and whatever your story, there's space for you here. We're building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves. You'll join a team that genuinely cares - about each other, about our customers, and about the future we're building. From day one, you'll be welcomed, valued and encouraged to bring your whole self to work. Why VodafoneThree Join us and you'll be at the heart of change. That means building responsibly, investing sustainably and creating opportunities that last. We're not just expanding connectivity; we're reimagining what a connected nation looks like. With £11bn invested in 5G and digital infrastructure, your work will directly power businesses, services, and communities across the country. You'll work on real challenges, with real impact, across every corner of the country. Wherever you join us, whatever your role, you'll be helping to build a future that works better for everyone. We move at pace, because what we're building matters - and we're learning as we go. We're proud of the progress we've made, but we're just getting started. Join our UK Networks team, where we're continually building and enhancing our network, connecting millions of people and businesses across the country. Be part of the team that makes it all happen - simplifying, automating, and bringing better connectivity than ever before, with giga-fast speed, to our customers. What you'll do You will lead the end-to-end technical solution design for major network and technology initiatives, ensuring alignment with business priorities and technology strategy. You will guide pre-project activities, including bids, consultancy engagements, and feasibility assessments, helping to shape holistic solutions across Network and IT. You will collaborate with architects, designers, and technical specialists to secure approval through governance forums, including the Cross Functional Architecture Board (XAB). You will translate business requirements into practical, future-focused architectures that are scalable, operationally ready, and commercially sound. You will oversee the production and maintenance of key solution artefacts, including Technology Requirement Specifications (TRS) and High-Level Service Designs (HLSDs). You will support domain teams in creating detailed designs while maintaining an end-to-end view of the overall solution. You will identify technical risks, evaluate options, and facilitate effective resolution of issues throughout the project lifecycle. You will ensure solutions meet security, regulatory, operational, and architectural compliance standards. You will foster collaboration across Network, IT, and business teams, building alignment and trust to achieve shared outcomes. You will champion continuous improvement, helping to enhance design quality, governance effectiveness, and solution delivery practices across the organisation. Who you are You will bring extensive experience in end-to-end solution architecture within telecoms or other large-scale technology environments. You will have a strong understanding of network and IT architecture principles, frameworks, governance, and systems integration. You will be able to influence and engage a wide range of stakeholders, balancing business requirements with optimised technical solutions. You will have a proven track record of leading complex, multi-domain technical projects and driving successful outcomes. You will be experienced in producing, reviewing, and assuring high-quality solution artefacts such as TRS and HLSD documentation. You will possess deep expertise across telecoms networks and IT systems, with detailed knowledge of at least two domains, such as RAN, Core, BSS, OSS, or related technology areas. You will be comfortable communicating complex technical concepts in a clear and accessible way to both technical and non-technical audiences. You will demonstrate curiosity, sound judgement, and a collaborative approach when solving challenges and navigating change. You will thrive in a fast-paced environment, showing resilience, adaptability, self-awareness, and a willingness to support and develop those around you. You will be committed to delivering high-quality, compliant, and customer-focused solutions that create lasting value. You will ideally hold a degree in Telecommunications, Engineering, or a related discipline, with advanced qualifications viewed favourably. Worried that you don't meet all the desired criteria exactly? We know that everyone is unique, with multiple aspects to their identity and different experiences behind them. We are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you're excited about this role but your experience doesn't align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in. What we offer We care about our people's success by offering great pay, bonuses, up to 28 days off plus bank holidays, and paid time for charity work. You can personalise our benefits for you and your family, like discounts, vouchers, a pension plan and loads more. We help with your career through our amazing learning tools and top-notch parental leave policies. Need to Know We are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards. If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website ( ) for guidance. We use AI in different parts of our business to boost innovation, improve efficiency, and create new opportunities. We know many candidates use AI to fine-tune their CVs or prepare for interviews, but what we really care about is your unique experiences and achievements. During the interview, we want you to rely on your own knowledge and skills to show us who you really are-your personality, creativity, and abilities. Above all, we're looking for authenticity and can't wait to get to know the real you.
20/10/2026
Full time
Location: Newbury+ Hybrid Salary: Excellent basic salary plus bonus and Vodafone benefits Working hours: Full time 37.5 hours per week - Monday to Friday Hybrid We believe that through collaboration and connection with our colleagues we can achieve great things. Our hybrid working approach allows our people to work both in the office and at home, providing the flexibility and resources you need to succeed in your role. We don't require you to be in on specific days; instead, we ask people to come into the office 2-3 days each week, for at least 8 days per month. You should work with your line manager to understand what their expectations are for you, your specific role and your team. Who We Are We're here to build a network the UK can count on - one that connects people, places and potential. Because no matter where you live, what your background is, or how you get online - we think everyone deserves the same chance to stay connected, and with VodafoneThree, that future's being built - today. We're creating more than the UK's best network. We're helping close the digital divide, empower communities and drive meaningful progress. We believe that everyone should feel they belong. Whoever you are and whatever your story, there's space for you here. We're building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves. You'll join a team that genuinely cares - about each other, about our customers, and about the future we're building. From day one, you'll be welcomed, valued and encouraged to bring your whole self to work. Why VodafoneThree Join us and you'll be at the heart of change. That means building responsibly, investing sustainably and creating opportunities that last. We're not just expanding connectivity; we're reimagining what a connected nation looks like. With £11bn invested in 5G and digital infrastructure, your work will directly power businesses, services, and communities across the country. You'll work on real challenges, with real impact, across every corner of the country. Wherever you join us, whatever your role, you'll be helping to build a future that works better for everyone. We move at pace, because what we're building matters - and we're learning as we go. We're proud of the progress we've made, but we're just getting started. Join our UK Networks team, where we're continually building and enhancing our network, connecting millions of people and businesses across the country. Be part of the team that makes it all happen - simplifying, automating, and bringing better connectivity than ever before, with giga-fast speed, to our customers. What you'll do You will lead the end-to-end technical solution design for major network and technology initiatives, ensuring alignment with business priorities and technology strategy. You will guide pre-project activities, including bids, consultancy engagements, and feasibility assessments, helping to shape holistic solutions across Network and IT. You will collaborate with architects, designers, and technical specialists to secure approval through governance forums, including the Cross Functional Architecture Board (XAB). You will translate business requirements into practical, future-focused architectures that are scalable, operationally ready, and commercially sound. You will oversee the production and maintenance of key solution artefacts, including Technology Requirement Specifications (TRS) and High-Level Service Designs (HLSDs). You will support domain teams in creating detailed designs while maintaining an end-to-end view of the overall solution. You will identify technical risks, evaluate options, and facilitate effective resolution of issues throughout the project lifecycle. You will ensure solutions meet security, regulatory, operational, and architectural compliance standards. You will foster collaboration across Network, IT, and business teams, building alignment and trust to achieve shared outcomes. You will champion continuous improvement, helping to enhance design quality, governance effectiveness, and solution delivery practices across the organisation. Who you are You will bring extensive experience in end-to-end solution architecture within telecoms or other large-scale technology environments. You will have a strong understanding of network and IT architecture principles, frameworks, governance, and systems integration. You will be able to influence and engage a wide range of stakeholders, balancing business requirements with optimised technical solutions. You will have a proven track record of leading complex, multi-domain technical projects and driving successful outcomes. You will be experienced in producing, reviewing, and assuring high-quality solution artefacts such as TRS and HLSD documentation. You will possess deep expertise across telecoms networks and IT systems, with detailed knowledge of at least two domains, such as RAN, Core, BSS, OSS, or related technology areas. You will be comfortable communicating complex technical concepts in a clear and accessible way to both technical and non-technical audiences. You will demonstrate curiosity, sound judgement, and a collaborative approach when solving challenges and navigating change. You will thrive in a fast-paced environment, showing resilience, adaptability, self-awareness, and a willingness to support and develop those around you. You will be committed to delivering high-quality, compliant, and customer-focused solutions that create lasting value. You will ideally hold a degree in Telecommunications, Engineering, or a related discipline, with advanced qualifications viewed favourably. Worried that you don't meet all the desired criteria exactly? We know that everyone is unique, with multiple aspects to their identity and different experiences behind them. We are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you're excited about this role but your experience doesn't align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in. What we offer We care about our people's success by offering great pay, bonuses, up to 28 days off plus bank holidays, and paid time for charity work. You can personalise our benefits for you and your family, like discounts, vouchers, a pension plan and loads more. We help with your career through our amazing learning tools and top-notch parental leave policies. Need to Know We are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards. If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website ( ) for guidance. We use AI in different parts of our business to boost innovation, improve efficiency, and create new opportunities. We know many candidates use AI to fine-tune their CVs or prepare for interviews, but what we really care about is your unique experiences and achievements. During the interview, we want you to rely on your own knowledge and skills to show us who you really are-your personality, creativity, and abilities. Above all, we're looking for authenticity and can't wait to get to know the real you.
Location: Newbury + Hybrid Salary: Excellent basic salary plus bonus and Vodafone benefits Working hours: Full time 37.5 hours per week - Monday to Friday Hybrid We believe that through collaboration and connection with our colleagues we can achieve great things. Our hybrid working approach allows our people to work both in the office and at home, providing the flexibility and resources you need to succeed in your role. We don't require you to be in on specific days; instead, we ask people to come into the office 2-3 days each week, for at least 8 days per month. You should work with your line manager to understand what their expectations are for you, your specific role and your team. Who We Are We're here to build a network the UK can count on - one that connects people, places and potential. Because no matter where you live, what your background is, or how you get online - we think everyone deserves the same chance to stay connected, and with VodafoneThree, that future's being built - today. We're creating more than the UK's best network. We're helping close the digital divide, empower communities and drive meaningful progress. We believe that everyone should feel they belong. Whoever you are and whatever your story, there's space for you here. We're building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves. You'll join a team that genuinely cares - about each other, about our customers, and about the future we're building. From day one, you'll be welcomed, valued and encouraged to bring your whole self to work. Why VodafoneThree Join us and you'll be at the heart of change. That means building responsibly, investing sustainably and creating opportunities that last. We're not just expanding connectivity; we're reimagining what a connected nation looks like. With £11bn invested in 5G and digital infrastructure, your work will directly power businesses, services, and communities across the country. You'll work on real challenges, with real impact, across every corner of the country. Wherever you join us, whatever your role, you'll be helping to build a future that works better for everyone. We move at pace, because what we're building matters - and we're learning as we go. We're proud of the progress we've made, but we're just getting started. Join us at the heart of our business in Corporate, one of the central support functions that underpin our business and keep us moving forward. We provide centralised support, expertise and guidance across our UK and Group operations, continuing to build on our success and trailblazing the way to our next stage of digital growth. What you'll do You'll play a meaningful and visible role in shaping how risk is understood and embraced across a transformative new organisation. Working closely with teams and senior leaders, you'll build trusted partnerships, offering thoughtful guidance and gentle but confident challenge to help embed a proactive, people-centred approach to risk. You'll create clarity in complexity, fostering a culture where individuals feel supported, informed, and empowered to make decisions that deliver positive outcomes for customers and colleagues alike. You'll build strong, trusting relationships with First Line leaders, offering supportive guidance alongside balanced, independent perspective You'll nurture the embedding of the Enterprise Risk Management Framework (ERMF), making it accessible, intuitive, and meaningful in day-to-day work You'll stay closely connected to teams as the "eyes and ears" of Enterprise Risk, listening actively and sharing insights that enable continuous learning and improvement You'll facilitate inclusive and engaging workshops, creating safe spaces where teams can openly explore, understand, and prioritise risks You'll translate complex data into clear, thoughtful narratives, helping others feel confident in making well-informed, risk-aware decisions You'll lead second-line initiatives and deep dives with care and curiosity, uncovering insights that support sustainable and responsible outcomes You'll help shape governance forums that encourage open dialogue, shared accountability, and collective decision-making You'll craft clear, compelling reports and materials that tell a meaningful story and resonate with a wide range of stakeholders You'll champion a positive and supportive risk culture through training, communications, and coaching that builds confidence and capability You'll encourage consistency and good practice, while remaining flexible and responsive to the needs of a growing and evolving organisation Who you are You bring solid experience in risk management (typically 5+ years), ideally within telecommunications or financial services You build relationships with empathy, warmth, and trust, while feeling comfortable offering constructive challenge when needed You're confident navigating ambiguity, bringing calmness, clarity, and reassurance in complex situations You have a strong understanding of enterprise risk principles, including risk appetite, KRIs, and risk assessment approaches You communicate with clarity and care, transforming complex ideas into accessible, engaging messages You enjoy facilitating conversations that bring people together and encourage openness, inclusion, and shared understanding You're naturally attentive to detail, with a strong sense of integrity and commitment to accuracy You're confident using tools such as Excel, PowerPoint, Word, and SharePoint to create thoughtful and polished outputs You understand the Three Lines of Defence model and apply it in a collaborative, partnership-driven way You're proactive and reflective, approaching challenges with curiosity, creativity, and a desire to find supportive solutions You're passionate about creating inclusive environments where people feel heard, valued, and empowered to make informed decisions Worried that you don't meet all the desired criteria exactly? We know that everyone is unique, with multiple aspects to their identity and different experiences behind them. We are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you're excited about this role but your experience doesn't align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in. We believe that everyone has valuable contributions to make. As a Disability Confident Employer, we actively encourage individuals with disabilities to apply for positions within our team. Through the 'Offer an Interview' scheme, we aim to offer interviews to a fair and proportionate number of applicants with disabilities who best meet the essential criteria for our vacancies. If you would like to participate in the scheme, you will have the opportunity to indicate this on your application. What we offer We care about our people's success by offering great pay, bonuses, up to 28 days off plus bank holidays, and paid time for charity work. You can personalise our benefits for you and your family, like discounts, vouchers, a pension plan and loads more. We help with your career through our amazing learning tools and top-notch parental leave policies. Need to Know We are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards. If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website ( ) for guidance. We use AI in different parts of our business to boost innovation, improve efficiency, and create new opportunities. We know many candidates use AI to fine-tune their CVs or prepare for interviews, but what we really care about is your unique experiences and achievements. During the interview, we want you to rely on your own knowledge and skills to show us who you really are-your personality, creativity, and abilities. Above all, we're looking for authenticity and can't wait to get to know the real you.
20/10/2026
Full time
Location: Newbury + Hybrid Salary: Excellent basic salary plus bonus and Vodafone benefits Working hours: Full time 37.5 hours per week - Monday to Friday Hybrid We believe that through collaboration and connection with our colleagues we can achieve great things. Our hybrid working approach allows our people to work both in the office and at home, providing the flexibility and resources you need to succeed in your role. We don't require you to be in on specific days; instead, we ask people to come into the office 2-3 days each week, for at least 8 days per month. You should work with your line manager to understand what their expectations are for you, your specific role and your team. Who We Are We're here to build a network the UK can count on - one that connects people, places and potential. Because no matter where you live, what your background is, or how you get online - we think everyone deserves the same chance to stay connected, and with VodafoneThree, that future's being built - today. We're creating more than the UK's best network. We're helping close the digital divide, empower communities and drive meaningful progress. We believe that everyone should feel they belong. Whoever you are and whatever your story, there's space for you here. We're building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves. You'll join a team that genuinely cares - about each other, about our customers, and about the future we're building. From day one, you'll be welcomed, valued and encouraged to bring your whole self to work. Why VodafoneThree Join us and you'll be at the heart of change. That means building responsibly, investing sustainably and creating opportunities that last. We're not just expanding connectivity; we're reimagining what a connected nation looks like. With £11bn invested in 5G and digital infrastructure, your work will directly power businesses, services, and communities across the country. You'll work on real challenges, with real impact, across every corner of the country. Wherever you join us, whatever your role, you'll be helping to build a future that works better for everyone. We move at pace, because what we're building matters - and we're learning as we go. We're proud of the progress we've made, but we're just getting started. Join us at the heart of our business in Corporate, one of the central support functions that underpin our business and keep us moving forward. We provide centralised support, expertise and guidance across our UK and Group operations, continuing to build on our success and trailblazing the way to our next stage of digital growth. What you'll do You'll play a meaningful and visible role in shaping how risk is understood and embraced across a transformative new organisation. Working closely with teams and senior leaders, you'll build trusted partnerships, offering thoughtful guidance and gentle but confident challenge to help embed a proactive, people-centred approach to risk. You'll create clarity in complexity, fostering a culture where individuals feel supported, informed, and empowered to make decisions that deliver positive outcomes for customers and colleagues alike. You'll build strong, trusting relationships with First Line leaders, offering supportive guidance alongside balanced, independent perspective You'll nurture the embedding of the Enterprise Risk Management Framework (ERMF), making it accessible, intuitive, and meaningful in day-to-day work You'll stay closely connected to teams as the "eyes and ears" of Enterprise Risk, listening actively and sharing insights that enable continuous learning and improvement You'll facilitate inclusive and engaging workshops, creating safe spaces where teams can openly explore, understand, and prioritise risks You'll translate complex data into clear, thoughtful narratives, helping others feel confident in making well-informed, risk-aware decisions You'll lead second-line initiatives and deep dives with care and curiosity, uncovering insights that support sustainable and responsible outcomes You'll help shape governance forums that encourage open dialogue, shared accountability, and collective decision-making You'll craft clear, compelling reports and materials that tell a meaningful story and resonate with a wide range of stakeholders You'll champion a positive and supportive risk culture through training, communications, and coaching that builds confidence and capability You'll encourage consistency and good practice, while remaining flexible and responsive to the needs of a growing and evolving organisation Who you are You bring solid experience in risk management (typically 5+ years), ideally within telecommunications or financial services You build relationships with empathy, warmth, and trust, while feeling comfortable offering constructive challenge when needed You're confident navigating ambiguity, bringing calmness, clarity, and reassurance in complex situations You have a strong understanding of enterprise risk principles, including risk appetite, KRIs, and risk assessment approaches You communicate with clarity and care, transforming complex ideas into accessible, engaging messages You enjoy facilitating conversations that bring people together and encourage openness, inclusion, and shared understanding You're naturally attentive to detail, with a strong sense of integrity and commitment to accuracy You're confident using tools such as Excel, PowerPoint, Word, and SharePoint to create thoughtful and polished outputs You understand the Three Lines of Defence model and apply it in a collaborative, partnership-driven way You're proactive and reflective, approaching challenges with curiosity, creativity, and a desire to find supportive solutions You're passionate about creating inclusive environments where people feel heard, valued, and empowered to make informed decisions Worried that you don't meet all the desired criteria exactly? We know that everyone is unique, with multiple aspects to their identity and different experiences behind them. We are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you're excited about this role but your experience doesn't align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in. We believe that everyone has valuable contributions to make. As a Disability Confident Employer, we actively encourage individuals with disabilities to apply for positions within our team. Through the 'Offer an Interview' scheme, we aim to offer interviews to a fair and proportionate number of applicants with disabilities who best meet the essential criteria for our vacancies. If you would like to participate in the scheme, you will have the opportunity to indicate this on your application. What we offer We care about our people's success by offering great pay, bonuses, up to 28 days off plus bank holidays, and paid time for charity work. You can personalise our benefits for you and your family, like discounts, vouchers, a pension plan and loads more. We help with your career through our amazing learning tools and top-notch parental leave policies. Need to Know We are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards. If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website ( ) for guidance. We use AI in different parts of our business to boost innovation, improve efficiency, and create new opportunities. We know many candidates use AI to fine-tune their CVs or prepare for interviews, but what we really care about is your unique experiences and achievements. During the interview, we want you to rely on your own knowledge and skills to show us who you really are-your personality, creativity, and abilities. Above all, we're looking for authenticity and can't wait to get to know the real you.
Location: Birmingham Small Heath or Glasgow + Hybrid Salary: Excellent basic salary plus bonus and Vodafone benefits Working hours: Full time 37.5 hours per week - Monday to Friday + On-Call - 1 in 4 Rota Security Clearance: This position requires the ability & willingness to undergo and obtain a Secure Vetting (SC) clearance. Hybrid We believe that through collaboration and connection with our colleagues we can achieve great things. Our hybrid working approach allows our people to work both in the office and at home, providing the flexibility and resources you need to succeed in your role. We don't require you to be in on specific days; instead, we ask people to come into the office 2-3 days each week, for at least 8 days per month. You should work with your line manager to understand what their expectations are for you, your specific role and your team. Who We Are We're here to build a network the UK can count on - one that connects people, places and potential. Because no matter where you live, what your background is, or how you get online - we think everyone deserves the same chance to stay connected, and with VodafoneThree, that future's being built - today. We're creating more than the UK's best network. We're helping close the digital divide, empower communities and drive meaningful progress. We believe that everyone should feel they belong. Whoever you are and whatever your story, there's space for you here. We're building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves. You'll join a team that genuinely cares - about each other, about our customers, and about the future we're building. From day one, you'll be welcomed, valued and encouraged to bring your whole self to work. Why VodafoneThree Join us and you'll be at the heart of change. That means building responsibly, investing sustainably and creating opportunities that last. We're not just expanding connectivity; we're reimagining what a connected nation looks like. With £11bn invested in 5G and digital infrastructure, your work will directly power businesses, services, and communities across the country. You'll work on real challenges, with real impact, across every corner of the country. Wherever you join us, whatever your role, you'll be helping to build a future that works better for everyone. We move at pace, because what we're building matters - and we're learning as we go. We're proud of the progress we've made, but we're just getting started. Join our Vodafone Business Technology Solutions team, where we support businesses of all sizes with world-class technology solutions. We design and develop our Fixed Line solutions, drive efficiency through automation and AI, and implement it all directly with our customers. What you'll do As part of the Operations team, you will provide expert third-line support across PDH, SDH and Cisco IP infrastructure. You will diagnose and resolve complex faults to maintain the availability, performance and resilience of the organisation's telecommunications network, minimise service disruption and support continuous improvement in network operations. The role provides escalation support for complex incidents that cannot be resolved by 1st or 2nd line teams, with responsibility for identifying root cause, restoring services within agreed service levels and implementing preventative measures to minimise recurring incidents. The role will also include network maintenance, configuration, upgrades, service provisioning and continuous improvement activities, working closely with dedicated SPEN NOC's, field engineering teams, network design teams, suppliers and third-party carriers This role requires participation in a 24x7 support rota. Provide advanced support for PDH/SDH/MPLS-TP and IP networks including tracing end-to-end circuits through transmission nodes, investigating signal degradation, errors and intermittent connectivity. Take ownership of escalated faults through to resolution, ensuring effective communication and timely restoration of customer services. Provide 3rd line technical support for complex faults/incidents and problems while engaging with the on-site engineering resource and 3rd parties where necessary. Assist with analysis of the root cause of faults and the production of subsequent detailed RCA reports. Escalate hardware, software and carrier issues to appropriate vendors or third-party providers where required Maintain accurate incident records and technical documentation within the relevant service management systems, updating topology diagrams/circuit records and asset information. Ensure that incidents are escalated according to the Operational Procedures Documents as required. Ensure that all incidents are dealt with correctly and customer SLAs are managed / not breached, and customer expectations are maintained / exceeded. Represent Network Operations in technical meetings and service reviews when required Participate and support the shift team rota and flexible availability arrangements. Who you are Demonstrable experience within a telecommunications, service-provider or enterprise Network Operations environment, including prove experience working within a 3rd Line NOC/Network Operations Role. Experience of working on both legacy transmission technologies / modern MPLS-TP and Cisco IP networks Exposure to/knowledge of Avara/Nokia Dynanet suit of PDH equipment's including DFX/DN2/DB2/DM2 variants, SDH DF1_4 Blades. Proficiency in the MPLS-TP/XTran Product family and its associated TXcare management platform 3rd line support for Cisco devices and services utilised within the network involving troubleshooting layer 2/3 connectivity issues, OSPF,HSRP, VLANS, IP connectivity and analyse of configurations, logs, routing and interface statistics. Experience of device management platforms including alarm identification, configuration options and server support (Cisco PRIME/CUCM, TXCare, CNMS) Awareness of other technologies including but not limited to Network Synchronization, DSL Modems, Port Servers and Radio/4G solutions. Able to prioritise multiple incidents, work effectively under pressure and maintain ownership of critical incidents through to resolution. Experience of Incident resolution within agreed customer SLA's Experience of network operations with good hands-on troubleshooting skills and a structured approach to fault resolution. Worried that you don't meet all the desired criteria exactly? We know that everyone is unique, with multiple aspects to their identity and different experiences behind them. We are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you're excited about this role but your experience doesn't align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in. What we offer We care about our people's success by offering great pay, bonuses, up to 28 days off plus bank holidays, and paid time for charity work. You can personalise our benefits for you and your family, like discounts, vouchers, a pension plan and loads more. We help with your career through our amazing learning tools and top-notch parental leave policies. Need to Know We are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards. If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website ( ) for guidance. We use AI in different parts of our business to boost innovation, improve efficiency, and create new opportunities. We know many candidates use AI to fine-tune their CVs or prepare for interviews, but what we really care about is your unique experiences and achievements. During the interview, we want you to rely on your own knowledge and skills to show us who you really are-your personality, creativity, and abilities. Above all, we're looking for authenticity and can't wait to get to know the real you.
20/10/2026
Full time
Location: Birmingham Small Heath or Glasgow + Hybrid Salary: Excellent basic salary plus bonus and Vodafone benefits Working hours: Full time 37.5 hours per week - Monday to Friday + On-Call - 1 in 4 Rota Security Clearance: This position requires the ability & willingness to undergo and obtain a Secure Vetting (SC) clearance. Hybrid We believe that through collaboration and connection with our colleagues we can achieve great things. Our hybrid working approach allows our people to work both in the office and at home, providing the flexibility and resources you need to succeed in your role. We don't require you to be in on specific days; instead, we ask people to come into the office 2-3 days each week, for at least 8 days per month. You should work with your line manager to understand what their expectations are for you, your specific role and your team. Who We Are We're here to build a network the UK can count on - one that connects people, places and potential. Because no matter where you live, what your background is, or how you get online - we think everyone deserves the same chance to stay connected, and with VodafoneThree, that future's being built - today. We're creating more than the UK's best network. We're helping close the digital divide, empower communities and drive meaningful progress. We believe that everyone should feel they belong. Whoever you are and whatever your story, there's space for you here. We're building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves. You'll join a team that genuinely cares - about each other, about our customers, and about the future we're building. From day one, you'll be welcomed, valued and encouraged to bring your whole self to work. Why VodafoneThree Join us and you'll be at the heart of change. That means building responsibly, investing sustainably and creating opportunities that last. We're not just expanding connectivity; we're reimagining what a connected nation looks like. With £11bn invested in 5G and digital infrastructure, your work will directly power businesses, services, and communities across the country. You'll work on real challenges, with real impact, across every corner of the country. Wherever you join us, whatever your role, you'll be helping to build a future that works better for everyone. We move at pace, because what we're building matters - and we're learning as we go. We're proud of the progress we've made, but we're just getting started. Join our Vodafone Business Technology Solutions team, where we support businesses of all sizes with world-class technology solutions. We design and develop our Fixed Line solutions, drive efficiency through automation and AI, and implement it all directly with our customers. What you'll do As part of the Operations team, you will provide expert third-line support across PDH, SDH and Cisco IP infrastructure. You will diagnose and resolve complex faults to maintain the availability, performance and resilience of the organisation's telecommunications network, minimise service disruption and support continuous improvement in network operations. The role provides escalation support for complex incidents that cannot be resolved by 1st or 2nd line teams, with responsibility for identifying root cause, restoring services within agreed service levels and implementing preventative measures to minimise recurring incidents. The role will also include network maintenance, configuration, upgrades, service provisioning and continuous improvement activities, working closely with dedicated SPEN NOC's, field engineering teams, network design teams, suppliers and third-party carriers This role requires participation in a 24x7 support rota. Provide advanced support for PDH/SDH/MPLS-TP and IP networks including tracing end-to-end circuits through transmission nodes, investigating signal degradation, errors and intermittent connectivity. Take ownership of escalated faults through to resolution, ensuring effective communication and timely restoration of customer services. Provide 3rd line technical support for complex faults/incidents and problems while engaging with the on-site engineering resource and 3rd parties where necessary. Assist with analysis of the root cause of faults and the production of subsequent detailed RCA reports. Escalate hardware, software and carrier issues to appropriate vendors or third-party providers where required Maintain accurate incident records and technical documentation within the relevant service management systems, updating topology diagrams/circuit records and asset information. Ensure that incidents are escalated according to the Operational Procedures Documents as required. Ensure that all incidents are dealt with correctly and customer SLAs are managed / not breached, and customer expectations are maintained / exceeded. Represent Network Operations in technical meetings and service reviews when required Participate and support the shift team rota and flexible availability arrangements. Who you are Demonstrable experience within a telecommunications, service-provider or enterprise Network Operations environment, including prove experience working within a 3rd Line NOC/Network Operations Role. Experience of working on both legacy transmission technologies / modern MPLS-TP and Cisco IP networks Exposure to/knowledge of Avara/Nokia Dynanet suit of PDH equipment's including DFX/DN2/DB2/DM2 variants, SDH DF1_4 Blades. Proficiency in the MPLS-TP/XTran Product family and its associated TXcare management platform 3rd line support for Cisco devices and services utilised within the network involving troubleshooting layer 2/3 connectivity issues, OSPF,HSRP, VLANS, IP connectivity and analyse of configurations, logs, routing and interface statistics. Experience of device management platforms including alarm identification, configuration options and server support (Cisco PRIME/CUCM, TXCare, CNMS) Awareness of other technologies including but not limited to Network Synchronization, DSL Modems, Port Servers and Radio/4G solutions. Able to prioritise multiple incidents, work effectively under pressure and maintain ownership of critical incidents through to resolution. Experience of Incident resolution within agreed customer SLA's Experience of network operations with good hands-on troubleshooting skills and a structured approach to fault resolution. Worried that you don't meet all the desired criteria exactly? We know that everyone is unique, with multiple aspects to their identity and different experiences behind them. We are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you're excited about this role but your experience doesn't align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in. What we offer We care about our people's success by offering great pay, bonuses, up to 28 days off plus bank holidays, and paid time for charity work. You can personalise our benefits for you and your family, like discounts, vouchers, a pension plan and loads more. We help with your career through our amazing learning tools and top-notch parental leave policies. Need to Know We are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards. If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website ( ) for guidance. We use AI in different parts of our business to boost innovation, improve efficiency, and create new opportunities. We know many candidates use AI to fine-tune their CVs or prepare for interviews, but what we really care about is your unique experiences and achievements. During the interview, we want you to rely on your own knowledge and skills to show us who you really are-your personality, creativity, and abilities. Above all, we're looking for authenticity and can't wait to get to know the real you.
Location: Newbury + Hybrid Salary: Excellent basic salary plus bonus and Vodafone benefits Working hours: Full time 37.5 hours per week - Monday to Friday Security Clearance: This position requires the ability & willingness to undergo and obtain a Secure Vetting (SC) clearance. Hybrid We believe that through collaboration and connection with our colleagues we can achieve great things. Our hybrid working approach allows our people to work both in the office and at home, providing the flexibility and resources you need to succeed in your role. We don't require you to be in on specific days; instead, we ask people to come into the office 2-3 days each week, for at least 8 days per month. You should work with your line manager to understand what their expectations are for you, your specific role and your team. Who We Are We're here to build a network the UK can count on - one that connects people, places and potential. Because no matter where you live, what your background is, or how you get online - we think everyone deserves the same chance to stay connected, and with VodafoneThree, that future's being built - today. We're creating more than the UK's best network. We're helping close the digital divide, empower communities and drive meaningful progress. We believe that everyone should feel they belong. Whoever you are and whatever your story, there's space for you here. We're building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves. You'll join a team that genuinely cares - about each other, about our customers, and about the future we're building. From day one, you'll be welcomed, valued and encouraged to bring your whole self to work. Why VodafoneThree Join us and you'll be at the heart of change. That means building responsibly, investing sustainably and creating opportunities that last. We're not just expanding connectivity; we're reimagining what a connected nation looks like. With £11bn invested in 5G and digital infrastructure, your work will directly power businesses, services, and communities across the country. You'll work on real challenges, with real impact, across every corner of the country. Wherever you join us, whatever your role, you'll be helping to build a future that works better for everyone. We move at pace, because what we're building matters - and we're learning as we go. We're proud of the progress we've made, but we're just getting started. Join us at the heart of our business in Corporate, one of the central support functions that underpin our business and keep us moving forward. We provide centralised support, expertise and guidance across our UK and Group operations, continuing to build on our success and trailblazing the way to our next stage of digital growth. What you'll do Join a team at the heart of digital investigations, where you'll help protect the business by ensuring forensic data, systems, and processes are managed securely and effectively. You'll play a key role in supporting investigations, legal matters, and forensic operations, working with colleagues across Corporate Security, Legal, and Cyber Security to deliver accurate, compliant, and high-quality outcomes. You will Support digital and non-digital investigations, helping manage evidence, prepare data, and ensure investigations are conducted in line with legal, regulatory, and governance requirements. Assist with eDiscovery and digital forensic activities, supporting data collection, processing, review workflows, and litigation-related requirements. Securely manage forensic data throughout its lifecycle, including organisation, retention, archiving, preservation, and sanitisation. Help administer forensic platforms and cloud-based AWS environments, ensuring tools, systems, licences, and user access are maintained securely and efficiently. Contribute to forensic examinations across devices, cloud platforms, and digital storage environments while maintaining evidential integrity. Produce reports, audit trails, metrics, and case documentation that support investigations, regulatory activity, and internal governance. Manage and deliver Open-Source Intelligence (OSINT) reporting, helping provide valuable insights for investigations and risk assessments. Maintain forensic processes, documentation, and operational controls while continuously seeking opportunities to improve efficiency and effectiveness. Work closely with stakeholders across Corporate Security, Legal, and Cyber Security to ensure forensic operations remain robust, compliant, and investigation-ready. Who you are Experience supporting digital forensics, eDiscovery, cyber security, investigations, or related technology-driven environments. Working knowledge of forensic and eDiscovery principles, methodologies, and industry best practices. Understanding of litigation support processes and how sensitive data is prepared, managed, and shared for legal purposes. Strong attention to detail and a methodical approach when handling data, evidence, and documentation. Experience working with forensic tools, cloud technologies, or AWS environments, with exposure to automation or scripting tools such as PowerShell being advantageous. Excellent communication skills, with the confidence to work with and present information to stakeholders at different levels. Knowledge of relevant legal and regulatory frameworks, such as data protection and investigatory requirements. A collaborative mindset and the ability to build effective relationships across security, legal, and technical teams. A passion for continuous learning and keeping up to date with emerging forensic, cyber, and investigative technologies. Degree-level qualification in Computer Science, a related technical discipline, or equivalent practical experience. Eligible for Security Check (SC) clearance, or willing to undergo the clearance process. Someone who values integrity, accountability, and always strives to do what's right while delivering high-quality results in a fast-paced environment. Worried that you don't meet all the desired criteria exactly? We know that everyone is unique, with multiple aspects to their identity and different experiences behind them. We are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you're excited about this role but your experience doesn't align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in. We believe that everyone has valuable contributions to make. As a Disability Confident Employer, we actively encourage individuals with disabilities to apply for positions within our team. Through the 'Offer an Interview' scheme, we aim to offer interviews to a fair and proportionate number of applicants with disabilities who best meet the essential criteria for our vacancies. If you would like to participate in the scheme, you will have the opportunity to indicate this on your application. What we offer We care about our people's success by offering great pay, bonuses, up to 28 days off plus bank holidays, and paid time for charity work. You can personalise our benefits for you and your family, like discounts, vouchers, a pension plan and loads more. We help with your career through our amazing learning tools and top-notch parental leave policies. Need to Know We are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards. If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website ( ) for guidance. We use AI in different parts of our business to boost innovation, improve efficiency, and create new opportunities. We know many candidates use AI to fine-tune their CVs or prepare for interviews, but what we really care about is your unique experiences and achievements. During the interview, we want you to rely on your own knowledge and skills to show us who you really are-your personality, creativity, and abilities. Above all, we're looking for authenticity and can't wait to get to know the real you.
20/10/2026
Full time
Location: Newbury + Hybrid Salary: Excellent basic salary plus bonus and Vodafone benefits Working hours: Full time 37.5 hours per week - Monday to Friday Security Clearance: This position requires the ability & willingness to undergo and obtain a Secure Vetting (SC) clearance. Hybrid We believe that through collaboration and connection with our colleagues we can achieve great things. Our hybrid working approach allows our people to work both in the office and at home, providing the flexibility and resources you need to succeed in your role. We don't require you to be in on specific days; instead, we ask people to come into the office 2-3 days each week, for at least 8 days per month. You should work with your line manager to understand what their expectations are for you, your specific role and your team. Who We Are We're here to build a network the UK can count on - one that connects people, places and potential. Because no matter where you live, what your background is, or how you get online - we think everyone deserves the same chance to stay connected, and with VodafoneThree, that future's being built - today. We're creating more than the UK's best network. We're helping close the digital divide, empower communities and drive meaningful progress. We believe that everyone should feel they belong. Whoever you are and whatever your story, there's space for you here. We're building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves. You'll join a team that genuinely cares - about each other, about our customers, and about the future we're building. From day one, you'll be welcomed, valued and encouraged to bring your whole self to work. Why VodafoneThree Join us and you'll be at the heart of change. That means building responsibly, investing sustainably and creating opportunities that last. We're not just expanding connectivity; we're reimagining what a connected nation looks like. With £11bn invested in 5G and digital infrastructure, your work will directly power businesses, services, and communities across the country. You'll work on real challenges, with real impact, across every corner of the country. Wherever you join us, whatever your role, you'll be helping to build a future that works better for everyone. We move at pace, because what we're building matters - and we're learning as we go. We're proud of the progress we've made, but we're just getting started. Join us at the heart of our business in Corporate, one of the central support functions that underpin our business and keep us moving forward. We provide centralised support, expertise and guidance across our UK and Group operations, continuing to build on our success and trailblazing the way to our next stage of digital growth. What you'll do Join a team at the heart of digital investigations, where you'll help protect the business by ensuring forensic data, systems, and processes are managed securely and effectively. You'll play a key role in supporting investigations, legal matters, and forensic operations, working with colleagues across Corporate Security, Legal, and Cyber Security to deliver accurate, compliant, and high-quality outcomes. You will Support digital and non-digital investigations, helping manage evidence, prepare data, and ensure investigations are conducted in line with legal, regulatory, and governance requirements. Assist with eDiscovery and digital forensic activities, supporting data collection, processing, review workflows, and litigation-related requirements. Securely manage forensic data throughout its lifecycle, including organisation, retention, archiving, preservation, and sanitisation. Help administer forensic platforms and cloud-based AWS environments, ensuring tools, systems, licences, and user access are maintained securely and efficiently. Contribute to forensic examinations across devices, cloud platforms, and digital storage environments while maintaining evidential integrity. Produce reports, audit trails, metrics, and case documentation that support investigations, regulatory activity, and internal governance. Manage and deliver Open-Source Intelligence (OSINT) reporting, helping provide valuable insights for investigations and risk assessments. Maintain forensic processes, documentation, and operational controls while continuously seeking opportunities to improve efficiency and effectiveness. Work closely with stakeholders across Corporate Security, Legal, and Cyber Security to ensure forensic operations remain robust, compliant, and investigation-ready. Who you are Experience supporting digital forensics, eDiscovery, cyber security, investigations, or related technology-driven environments. Working knowledge of forensic and eDiscovery principles, methodologies, and industry best practices. Understanding of litigation support processes and how sensitive data is prepared, managed, and shared for legal purposes. Strong attention to detail and a methodical approach when handling data, evidence, and documentation. Experience working with forensic tools, cloud technologies, or AWS environments, with exposure to automation or scripting tools such as PowerShell being advantageous. Excellent communication skills, with the confidence to work with and present information to stakeholders at different levels. Knowledge of relevant legal and regulatory frameworks, such as data protection and investigatory requirements. A collaborative mindset and the ability to build effective relationships across security, legal, and technical teams. A passion for continuous learning and keeping up to date with emerging forensic, cyber, and investigative technologies. Degree-level qualification in Computer Science, a related technical discipline, or equivalent practical experience. Eligible for Security Check (SC) clearance, or willing to undergo the clearance process. Someone who values integrity, accountability, and always strives to do what's right while delivering high-quality results in a fast-paced environment. Worried that you don't meet all the desired criteria exactly? We know that everyone is unique, with multiple aspects to their identity and different experiences behind them. We are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you're excited about this role but your experience doesn't align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in. We believe that everyone has valuable contributions to make. As a Disability Confident Employer, we actively encourage individuals with disabilities to apply for positions within our team. Through the 'Offer an Interview' scheme, we aim to offer interviews to a fair and proportionate number of applicants with disabilities who best meet the essential criteria for our vacancies. If you would like to participate in the scheme, you will have the opportunity to indicate this on your application. What we offer We care about our people's success by offering great pay, bonuses, up to 28 days off plus bank holidays, and paid time for charity work. You can personalise our benefits for you and your family, like discounts, vouchers, a pension plan and loads more. We help with your career through our amazing learning tools and top-notch parental leave policies. Need to Know We are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards. If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website ( ) for guidance. We use AI in different parts of our business to boost innovation, improve efficiency, and create new opportunities. We know many candidates use AI to fine-tune their CVs or prepare for interviews, but what we really care about is your unique experiences and achievements. During the interview, we want you to rely on your own knowledge and skills to show us who you really are-your personality, creativity, and abilities. Above all, we're looking for authenticity and can't wait to get to know the real you.
Location: Customer Site - Leiston, Suffolk + Location Independent Worker Salary: Excellent basic salary plus bonus and Vodafone benefits Working hours: Full time 37.5 hours per week - Monday to Friday, with flexibility to work between 8am-6pm each day and provide remote Standby Support as & when required Security Clearance: This position requires the ability & willingness to undergo and obtain a Secure Vetting (SC) clearance. Location Independent Worker As a Location Independent Worker, for operational reasons you may be required to perform your duties, either temporarily or permanently, from any of our offices or customer sites within a reasonable geographic area of your home address. Our "Office in a Box" home working kit will provide you with everything you need, no matter where you are. Who We Are We're here to build a network the UK can count on - one that connects people, places and potential. Because no matter where you live, what your background is, or how you get online - we think everyone deserves the same chance to stay connected, and with VodafoneThree, that future's being built - today. We're creating more than the UK's best network. We're helping close the digital divide, empower communities and drive meaningful progress. We believe that everyone should feel they belong. Whoever you are and whatever your story, there's space for you here. We're building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves. You'll join a team that genuinely cares - about each other, about our customers, and about the future we're building. From day one, you'll be welcomed, valued and encouraged to bring your whole self to work. Why VodafoneThree Join us and you'll be at the heart of change. That means building responsibly, investing sustainably and creating opportunities that last. We're not just expanding connectivity; we're reimagining what a connected nation looks like. With £11bn invested in 5G and digital infrastructure, your work will directly power businesses, services, and communities across the country. You'll work on real challenges, with real impact, across every corner of the country. Wherever you join us, whatever your role, you'll be helping to build a future that works better for everyone. We move at pace, because what we're building matters - and we're learning as we go. We're proud of the progress we've made, but we're just getting started. Join our Vodafone Business Technology Solutions team, where we support businesses of all sizes with world-class technology solutions. We design and develop our Fixed Line solutions, drive efficiency through automation and AI, and implement it all directly with our customers. What you'll do Working in a team of like-minded and highly skilled Network Engineers, the primary focus for this role is delivery of reliable LAN, WLAN and WAN solutions using a wide range of products from data vendors including: Cisco and Vodafone for one of VodafoneThree's largest Enterprise and Global customers. The role will be predominantly based on our customer site in Leiston, Suffolk. Role Responsibilities: Plan, Design and Implement network solutions to meet customer business requirements. Technical Lead for delivery of customer network projects. Ensure Change Control and other mandatory processes are adhered to. Ensure all work is risk-assessed with the production and maintenance of H&S Compliant documentation (RAMs and Point of Works Risk Assessment). Where required undertake hands-on build activity to stage, commission and install new network equipment. Production of customer site and solution network documentation. Monitor progress of activities within each project; providing regular updates to management and key stakeholders. Management and coordination of 3rd party suppliers. Presentation of solutions delivered to team members and colleagues as required. Provide technical support and assistance to pre-sales activity. Develop and maintain departmental procedures and customer best practices standards. Ensure technical knowledge is kept up to date and make recommendations to changes in customer technical standards. Work co-operatively with team members and colleagues, contributing positively and constructively to the achievement of team and organisational objectives. Who you are Extensive experience working with (configuring and implementing) predominantly Cisco LAN, WLAN and WAN solutions in an enterprise environment. Extensive field experience including installation of networking equipment. Self-motivating individual with the ability to develop strong customer relationships as well as functioning in a team environment. Full SC Security Clearance or the ability to obtain. Able to work a flexible shift pattern between the hours of 8am-6pm, with also being on standby for out of hours remote support as & when required. Project Management experience. Experience of working in a construction environment is advantageous. Worried that you don't meet all the desired criteria exactly? We know that everyone is unique, with multiple aspects to their identity and different experiences behind them. We are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you're excited about this role but your experience doesn't align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in. What we offer We care about our people's success by offering great pay, bonuses, up to 28 days off plus bank holidays, and paid time for charity work. You can personalise our benefits for you and your family, like discounts, vouchers, a pension plan and loads more. We help with your career through our amazing learning tools and top-notch parental leave policies. Need to Know We are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards. If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website ( ) for guidance. We use AI in different parts of our business to boost innovation, improve efficiency, and create new opportunities. We know many candidates use AI to fine-tune their CVs or prepare for interviews, but what we really care about is your unique experiences and achievements. During the interview, we want you to rely on your own knowledge and skills to show us who you really are-your personality, creativity, and abilities. Above all, we're looking for authenticity and can't wait to get to know the real you.
20/10/2026
Full time
Location: Customer Site - Leiston, Suffolk + Location Independent Worker Salary: Excellent basic salary plus bonus and Vodafone benefits Working hours: Full time 37.5 hours per week - Monday to Friday, with flexibility to work between 8am-6pm each day and provide remote Standby Support as & when required Security Clearance: This position requires the ability & willingness to undergo and obtain a Secure Vetting (SC) clearance. Location Independent Worker As a Location Independent Worker, for operational reasons you may be required to perform your duties, either temporarily or permanently, from any of our offices or customer sites within a reasonable geographic area of your home address. Our "Office in a Box" home working kit will provide you with everything you need, no matter where you are. Who We Are We're here to build a network the UK can count on - one that connects people, places and potential. Because no matter where you live, what your background is, or how you get online - we think everyone deserves the same chance to stay connected, and with VodafoneThree, that future's being built - today. We're creating more than the UK's best network. We're helping close the digital divide, empower communities and drive meaningful progress. We believe that everyone should feel they belong. Whoever you are and whatever your story, there's space for you here. We're building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves. You'll join a team that genuinely cares - about each other, about our customers, and about the future we're building. From day one, you'll be welcomed, valued and encouraged to bring your whole self to work. Why VodafoneThree Join us and you'll be at the heart of change. That means building responsibly, investing sustainably and creating opportunities that last. We're not just expanding connectivity; we're reimagining what a connected nation looks like. With £11bn invested in 5G and digital infrastructure, your work will directly power businesses, services, and communities across the country. You'll work on real challenges, with real impact, across every corner of the country. Wherever you join us, whatever your role, you'll be helping to build a future that works better for everyone. We move at pace, because what we're building matters - and we're learning as we go. We're proud of the progress we've made, but we're just getting started. Join our Vodafone Business Technology Solutions team, where we support businesses of all sizes with world-class technology solutions. We design and develop our Fixed Line solutions, drive efficiency through automation and AI, and implement it all directly with our customers. What you'll do Working in a team of like-minded and highly skilled Network Engineers, the primary focus for this role is delivery of reliable LAN, WLAN and WAN solutions using a wide range of products from data vendors including: Cisco and Vodafone for one of VodafoneThree's largest Enterprise and Global customers. The role will be predominantly based on our customer site in Leiston, Suffolk. Role Responsibilities: Plan, Design and Implement network solutions to meet customer business requirements. Technical Lead for delivery of customer network projects. Ensure Change Control and other mandatory processes are adhered to. Ensure all work is risk-assessed with the production and maintenance of H&S Compliant documentation (RAMs and Point of Works Risk Assessment). Where required undertake hands-on build activity to stage, commission and install new network equipment. Production of customer site and solution network documentation. Monitor progress of activities within each project; providing regular updates to management and key stakeholders. Management and coordination of 3rd party suppliers. Presentation of solutions delivered to team members and colleagues as required. Provide technical support and assistance to pre-sales activity. Develop and maintain departmental procedures and customer best practices standards. Ensure technical knowledge is kept up to date and make recommendations to changes in customer technical standards. Work co-operatively with team members and colleagues, contributing positively and constructively to the achievement of team and organisational objectives. Who you are Extensive experience working with (configuring and implementing) predominantly Cisco LAN, WLAN and WAN solutions in an enterprise environment. Extensive field experience including installation of networking equipment. Self-motivating individual with the ability to develop strong customer relationships as well as functioning in a team environment. Full SC Security Clearance or the ability to obtain. Able to work a flexible shift pattern between the hours of 8am-6pm, with also being on standby for out of hours remote support as & when required. Project Management experience. Experience of working in a construction environment is advantageous. Worried that you don't meet all the desired criteria exactly? We know that everyone is unique, with multiple aspects to their identity and different experiences behind them. We are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you're excited about this role but your experience doesn't align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in. What we offer We care about our people's success by offering great pay, bonuses, up to 28 days off plus bank holidays, and paid time for charity work. You can personalise our benefits for you and your family, like discounts, vouchers, a pension plan and loads more. We help with your career through our amazing learning tools and top-notch parental leave policies. Need to Know We are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards. If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website ( ) for guidance. We use AI in different parts of our business to boost innovation, improve efficiency, and create new opportunities. We know many candidates use AI to fine-tune their CVs or prepare for interviews, but what we really care about is your unique experiences and achievements. During the interview, we want you to rely on your own knowledge and skills to show us who you really are-your personality, creativity, and abilities. Above all, we're looking for authenticity and can't wait to get to know the real you.
Location: Newbury+ Hybrid Salary: Excellent basic salary plus bonus and Vodafone benefits Working hours: Full time 37.5 hours per week - Monday to Friday Hybrid We believe that through collaboration and connection with our colleagues we can achieve great things. Our hybrid working approach allows our people to work both in the office and at home, providing the flexibility and resources you need to succeed in your role. We don't require you to be in on specific days; instead, we ask people to come into the office 2-3 days each week, for at least 8 days per month. You should work with your line manager to understand what their expectations are for you, your specific role and your team. Who We Are We're here to build a network the UK can count on - one that connects people, places and potential. Because no matter where you live, what your background is, or how you get online - we think everyone deserves the same chance to stay connected, and with VodafoneThree, that future's being built - today. We're creating more than the UK's best network. We're helping close the digital divide, empower communities and drive meaningful progress. We believe that everyone should feel they belong. Whoever you are and whatever your story, there's space for you here. We're building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves. You'll join a team that genuinely cares - about each other, about our customers, and about the future we're building. From day one, you'll be welcomed, valued and encouraged to bring your whole self to work. Why VodafoneThree Join us and you'll be at the heart of change. That means building responsibly, investing sustainably and creating opportunities that last. We're not just expanding connectivity; we're reimagining what a connected nation looks like. With £11bn invested in 5G and digital infrastructure, your work will directly power businesses, services, and communities across the country. You'll work on real challenges, with real impact, across every corner of the country. Wherever you join us, whatever your role, you'll be helping to build a future that works better for everyone. We move at pace, because what we're building matters - and we're learning as we go. We're proud of the progress we've made, but we're just getting started. Join our Technology team and push the boundaries of tech to make a better world today and create the ground-breaking products and services of tomorrow. What you'll do As an API Platform Solution Architect, you'll play a key role in shaping the future of our digital architecture and API strategy. You'll work with solution architects, engineering leaders, product managers, and technology teams to define best practices, influence platform direction, and ensure our API ecosystem continues to deliver secure, scalable, and high-performing digital experiences. This is an opportunity to make a genuine impact on the technology strategy of a large-scale digital platform while helping teams deliver innovative solutions at pace. You'll help define and evolve our API platform strategy, architecture patterns, and technology standards. You'll collaborate with digital, platform, and enterprise architecture teams to shape future roadmap priorities and solution designs. You'll guide and support solution architects across the business, providing expertise on complex API platform enhancements and architecture decisions. You'll review solution designs to ensure alignment with architectural principles, target state architecture, and long-term strategic goals. You'll champion simplicity, scalability, and cost effectiveness by encouraging the use of existing platform capabilities wherever possible. You'll work closely with engineering teams to ensure the platform continues to meet performance, security, and service availability requirements. You'll enable delivery teams to succeed by providing clear direction, reference architectures, and technical guidance that supports greater autonomy and confidence. You'll contribute to the creation of high-quality digital products that serve customers at enterprise scale. Who you are You'll bring extensive experience designing and delivering cloud-native, microservices-based APIs for large-scale customer-facing platforms. You'll have strong expertise in modern cloud architectures, including containerised and serverless solutions, managed services, and scalable application design. You'll have a solid understanding of SOLID object-oriented design principles and how to apply them to real-world solutions. You'll possess deep knowledge of RESTful API design and experience with authentication and authorisation standards such as OAuth 2.0 and OpenID Connect. You'll understand security best practices, including the OWASP Top 10 and approaches to mitigating common vulnerabilities. You'll be a confident communicator who can translate complex technical concepts for both technical and non-technical audiences. You'll have experience working within Agile environments, using methodologies such as Scrum, Kanban, or Lean. You'll be comfortable developing architecture roadmaps, business cases, and phased transformation plans that move organisations from current-state to future-state solutions. Experience with event-driven architecture patterns will be highly valued. Knowledge of TM Forum-compliant APIs will be advantageous. Experience with Java and the Spring framework will be beneficial. Exposure to AI agents, agentic frameworks, or intelligent integration patterns will be a plus. Cloud architecture certification, such as AWS Associate Architect or an equivalent qualification, will be welcomed. Most importantly, you'll be passionate about collaboration, continuous improvement, and creating inclusive technology solutions that deliver meaningful business outcomes. Worried that you don't meet all the desired criteria exactly? We know that everyone is unique, with multiple aspects to their identity and different experiences behind them. We are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you're excited about this role but your experience doesn't align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in. What we offer We care about our people's success by offering great pay, bonuses, up to 28 days off plus bank holidays, and paid time for charity work. You can personalise our benefits for you and your family, like discounts, vouchers, a pension plan and loads more. We help with your career through our amazing learning tools and top-notch parental leave policies. Need to Know We are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards. If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website ( ) for guidance. We use AI in different parts of our business to boost innovation, improve efficiency, and create new opportunities. We know many candidates use AI to fine-tune their CVs or prepare for interviews, but what we really care about is your unique experiences and achievements. During the interview, we want you to rely on your own knowledge and skills to show us who you really are-your personality, creativity, and abilities. Above all, we're looking for authenticity and can't wait to get to know the real you.
19/10/2026
Full time
Location: Newbury+ Hybrid Salary: Excellent basic salary plus bonus and Vodafone benefits Working hours: Full time 37.5 hours per week - Monday to Friday Hybrid We believe that through collaboration and connection with our colleagues we can achieve great things. Our hybrid working approach allows our people to work both in the office and at home, providing the flexibility and resources you need to succeed in your role. We don't require you to be in on specific days; instead, we ask people to come into the office 2-3 days each week, for at least 8 days per month. You should work with your line manager to understand what their expectations are for you, your specific role and your team. Who We Are We're here to build a network the UK can count on - one that connects people, places and potential. Because no matter where you live, what your background is, or how you get online - we think everyone deserves the same chance to stay connected, and with VodafoneThree, that future's being built - today. We're creating more than the UK's best network. We're helping close the digital divide, empower communities and drive meaningful progress. We believe that everyone should feel they belong. Whoever you are and whatever your story, there's space for you here. We're building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves. You'll join a team that genuinely cares - about each other, about our customers, and about the future we're building. From day one, you'll be welcomed, valued and encouraged to bring your whole self to work. Why VodafoneThree Join us and you'll be at the heart of change. That means building responsibly, investing sustainably and creating opportunities that last. We're not just expanding connectivity; we're reimagining what a connected nation looks like. With £11bn invested in 5G and digital infrastructure, your work will directly power businesses, services, and communities across the country. You'll work on real challenges, with real impact, across every corner of the country. Wherever you join us, whatever your role, you'll be helping to build a future that works better for everyone. We move at pace, because what we're building matters - and we're learning as we go. We're proud of the progress we've made, but we're just getting started. Join our Technology team and push the boundaries of tech to make a better world today and create the ground-breaking products and services of tomorrow. What you'll do As an API Platform Solution Architect, you'll play a key role in shaping the future of our digital architecture and API strategy. You'll work with solution architects, engineering leaders, product managers, and technology teams to define best practices, influence platform direction, and ensure our API ecosystem continues to deliver secure, scalable, and high-performing digital experiences. This is an opportunity to make a genuine impact on the technology strategy of a large-scale digital platform while helping teams deliver innovative solutions at pace. You'll help define and evolve our API platform strategy, architecture patterns, and technology standards. You'll collaborate with digital, platform, and enterprise architecture teams to shape future roadmap priorities and solution designs. You'll guide and support solution architects across the business, providing expertise on complex API platform enhancements and architecture decisions. You'll review solution designs to ensure alignment with architectural principles, target state architecture, and long-term strategic goals. You'll champion simplicity, scalability, and cost effectiveness by encouraging the use of existing platform capabilities wherever possible. You'll work closely with engineering teams to ensure the platform continues to meet performance, security, and service availability requirements. You'll enable delivery teams to succeed by providing clear direction, reference architectures, and technical guidance that supports greater autonomy and confidence. You'll contribute to the creation of high-quality digital products that serve customers at enterprise scale. Who you are You'll bring extensive experience designing and delivering cloud-native, microservices-based APIs for large-scale customer-facing platforms. You'll have strong expertise in modern cloud architectures, including containerised and serverless solutions, managed services, and scalable application design. You'll have a solid understanding of SOLID object-oriented design principles and how to apply them to real-world solutions. You'll possess deep knowledge of RESTful API design and experience with authentication and authorisation standards such as OAuth 2.0 and OpenID Connect. You'll understand security best practices, including the OWASP Top 10 and approaches to mitigating common vulnerabilities. You'll be a confident communicator who can translate complex technical concepts for both technical and non-technical audiences. You'll have experience working within Agile environments, using methodologies such as Scrum, Kanban, or Lean. You'll be comfortable developing architecture roadmaps, business cases, and phased transformation plans that move organisations from current-state to future-state solutions. Experience with event-driven architecture patterns will be highly valued. Knowledge of TM Forum-compliant APIs will be advantageous. Experience with Java and the Spring framework will be beneficial. Exposure to AI agents, agentic frameworks, or intelligent integration patterns will be a plus. Cloud architecture certification, such as AWS Associate Architect or an equivalent qualification, will be welcomed. Most importantly, you'll be passionate about collaboration, continuous improvement, and creating inclusive technology solutions that deliver meaningful business outcomes. Worried that you don't meet all the desired criteria exactly? We know that everyone is unique, with multiple aspects to their identity and different experiences behind them. We are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you're excited about this role but your experience doesn't align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in. What we offer We care about our people's success by offering great pay, bonuses, up to 28 days off plus bank holidays, and paid time for charity work. You can personalise our benefits for you and your family, like discounts, vouchers, a pension plan and loads more. We help with your career through our amazing learning tools and top-notch parental leave policies. Need to Know We are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards. If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website ( ) for guidance. We use AI in different parts of our business to boost innovation, improve efficiency, and create new opportunities. We know many candidates use AI to fine-tune their CVs or prepare for interviews, but what we really care about is your unique experiences and achievements. During the interview, we want you to rely on your own knowledge and skills to show us who you really are-your personality, creativity, and abilities. Above all, we're looking for authenticity and can't wait to get to know the real you.
Location: Customer Location - West Midlands Salary: Excellent basic salary plus bonus and Vodafone benefits Working hours: Full time 37.5 hours per week - Monday to Friday Security Clearance: This position requires the ability & willingness to undergo and obtain a Secure Vetting (SC) clearance. Homebased Our homebased working means you'll work from home almost all the time and come together on certain occasions during the year to be creative, collaborative and simply connect. Our "Office in a Box" home working kit will provide you with everything you need, no matter where you are. Who We Are We're here to build a network the UK can count on - one that connects people, places and potential. Because no matter where you live, what your background is, or how you get online - we think everyone deserves the same chance to stay connected, and with VodafoneThree, that future's being built - today. We're creating more than the UK's best network. We're helping close the digital divide, empower communities and drive meaningful progress. We believe that everyone should feel they belong. Whoever you are and whatever your story, there's space for you here. We're building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves. You'll join a team that genuinely cares - about each other, about our customers, and about the future we're building. From day one, you'll be welcomed, valued and encouraged to bring your whole self to work. Why VodafoneThree Join us and you'll be at the heart of change. That means building responsibly, investing sustainably and creating opportunities that last. We're not just expanding connectivity; we're reimagining what a connected nation looks like. With £11bn invested in 5G and digital infrastructure, your work will directly power businesses, services, and communities across the country. You'll work on real challenges, with real impact, across every corner of the country. Wherever you join us, whatever your role, you'll be helping to build a future that works better for everyone. We move at pace, because what we're building matters - and we're learning as we go. We're proud of the progress we've made, but we're just getting started. Join our Vodafone Business Technology Solutions team, where we support businesses of all sizes with world-class technology solutions. We design and develop our Fixed Line solutions, drive efficiency through automation and AI, and implement it all directly with our customers. To provide a professional level engineering serviceon bothassure (Faults) and provide (MACD's) activities for ourcustomeron behalf of VodafoneThree. The role will be working alongside our project/principal engineers for project delivery in order to achieve thedelivery of each assigned project stream asexpected by both client and the company. Be able to manage risk and costs and ensuring all quality and health & safety requirements are met.Hold atechnical knowledge of networking principles, having operated in both provide and assure delivery space and havea proven track record of successful technical project implementation across various delivery solutions. What you'll do Assure/ Incident Management of Cisco Managed LAN and WLAN Management of day-to-day project and provide activities Achieve agreed performance levels in line with business targets, customer requirements and functional SLA's Escalate issues and potential delays through Line Management channels in accordance with standard procedures to ensure that SLA's are not breached Maintenance of site documentation Liaise with Project Engineers, Project Managers, Service Desk and High Care Delivery colleagues on a day to day basis Attend and repair customer faults within agreed timescales Role is predominantly remote based, however there will be the requirement to travel to customer sites in and around the Midlands and South of the UK on an adhoc basis, whilst also working on a standby rota once fully up to speed in the role. Who you'll be Extensive experience with Cisco LAN and Wireless LAN technologies, including switching and IP addressing best practice. Good understanding Cisco Voice Technologies. Experience in configuring networks in a managed data-networking environment, ideally coupled with a networking qualification. Self-motivating individual with the ability to develop strong customer relationships as well as functioning in a team environment. Good interpersonal skills with effective communication. Holds valid SC Clearance, if not then minimum must be SC clearable, as the role will require the successful candidate to be SC Cleared. Worried that you don't meet all the desired criteria exactly? We know that everyone is unique, with multiple aspects to their identity and different experiences behind them. We are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you're excited about this role but your experience doesn't align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in. What we offer We care about our people's success by offering great pay, bonuses, up to 28 days off plus bank holidays, and paid time for charity work. You can personalise our benefits for you and your family, like discounts, vouchers, a pension plan and loads more. We help with your career through our amazing learning tools and top-notch parental leave policies. Need to Know We are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards. If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website ( ) for guidance. We use AI in different parts of our business to boost innovation, improve efficiency, and create new opportunities. We know many candidates use AI to fine-tune their CVs or prepare for interviews, but what we really care about is your unique experiences and achievements. During the interview, we want you to rely on your own knowledge and skills to show us who you really are-your personality, creativity, and abilities. Above all, we're looking for authenticity and can't wait to get to know the real you.
17/10/2026
Full time
Location: Customer Location - West Midlands Salary: Excellent basic salary plus bonus and Vodafone benefits Working hours: Full time 37.5 hours per week - Monday to Friday Security Clearance: This position requires the ability & willingness to undergo and obtain a Secure Vetting (SC) clearance. Homebased Our homebased working means you'll work from home almost all the time and come together on certain occasions during the year to be creative, collaborative and simply connect. Our "Office in a Box" home working kit will provide you with everything you need, no matter where you are. Who We Are We're here to build a network the UK can count on - one that connects people, places and potential. Because no matter where you live, what your background is, or how you get online - we think everyone deserves the same chance to stay connected, and with VodafoneThree, that future's being built - today. We're creating more than the UK's best network. We're helping close the digital divide, empower communities and drive meaningful progress. We believe that everyone should feel they belong. Whoever you are and whatever your story, there's space for you here. We're building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves. You'll join a team that genuinely cares - about each other, about our customers, and about the future we're building. From day one, you'll be welcomed, valued and encouraged to bring your whole self to work. Why VodafoneThree Join us and you'll be at the heart of change. That means building responsibly, investing sustainably and creating opportunities that last. We're not just expanding connectivity; we're reimagining what a connected nation looks like. With £11bn invested in 5G and digital infrastructure, your work will directly power businesses, services, and communities across the country. You'll work on real challenges, with real impact, across every corner of the country. Wherever you join us, whatever your role, you'll be helping to build a future that works better for everyone. We move at pace, because what we're building matters - and we're learning as we go. We're proud of the progress we've made, but we're just getting started. Join our Vodafone Business Technology Solutions team, where we support businesses of all sizes with world-class technology solutions. We design and develop our Fixed Line solutions, drive efficiency through automation and AI, and implement it all directly with our customers. To provide a professional level engineering serviceon bothassure (Faults) and provide (MACD's) activities for ourcustomeron behalf of VodafoneThree. The role will be working alongside our project/principal engineers for project delivery in order to achieve thedelivery of each assigned project stream asexpected by both client and the company. Be able to manage risk and costs and ensuring all quality and health & safety requirements are met.Hold atechnical knowledge of networking principles, having operated in both provide and assure delivery space and havea proven track record of successful technical project implementation across various delivery solutions. What you'll do Assure/ Incident Management of Cisco Managed LAN and WLAN Management of day-to-day project and provide activities Achieve agreed performance levels in line with business targets, customer requirements and functional SLA's Escalate issues and potential delays through Line Management channels in accordance with standard procedures to ensure that SLA's are not breached Maintenance of site documentation Liaise with Project Engineers, Project Managers, Service Desk and High Care Delivery colleagues on a day to day basis Attend and repair customer faults within agreed timescales Role is predominantly remote based, however there will be the requirement to travel to customer sites in and around the Midlands and South of the UK on an adhoc basis, whilst also working on a standby rota once fully up to speed in the role. Who you'll be Extensive experience with Cisco LAN and Wireless LAN technologies, including switching and IP addressing best practice. Good understanding Cisco Voice Technologies. Experience in configuring networks in a managed data-networking environment, ideally coupled with a networking qualification. Self-motivating individual with the ability to develop strong customer relationships as well as functioning in a team environment. Good interpersonal skills with effective communication. Holds valid SC Clearance, if not then minimum must be SC clearable, as the role will require the successful candidate to be SC Cleared. Worried that you don't meet all the desired criteria exactly? We know that everyone is unique, with multiple aspects to their identity and different experiences behind them. We are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you're excited about this role but your experience doesn't align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in. What we offer We care about our people's success by offering great pay, bonuses, up to 28 days off plus bank holidays, and paid time for charity work. You can personalise our benefits for you and your family, like discounts, vouchers, a pension plan and loads more. We help with your career through our amazing learning tools and top-notch parental leave policies. Need to Know We are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards. If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website ( ) for guidance. We use AI in different parts of our business to boost innovation, improve efficiency, and create new opportunities. We know many candidates use AI to fine-tune their CVs or prepare for interviews, but what we really care about is your unique experiences and achievements. During the interview, we want you to rely on your own knowledge and skills to show us who you really are-your personality, creativity, and abilities. Above all, we're looking for authenticity and can't wait to get to know the real you.
Location: Location Independent Worker Salary: Excellent basic salary plus bonus and Vodafone benefits Working hours: Full time 37.5 hours per week - Monday to Friday Security Clearance: This position requires the ability & willingness to undergo and obtain a Secure Vetting (SC) clearance. Location Independent Worker As a Location Independent Worker, for operational reasons you may be required to perform your duties, either temporarily or permanently, from any of our offices or customer sites within a reasonable geographic area of your home address. Our "Office in a Box" home working kit will provide you with everything you need, no matter where you are. Who We Are We're here to build a network the UK can count on - one that connects people, places and potential. Because no matter where you live, what your background is, or how you get online - we think everyone deserves the same chance to stay connected, and with VodafoneThree, that future's being built - today. We're creating more than the UK's best network. We're helping close the digital divide, empower communities and drive meaningful progress. We believe that everyone should feel they belong. Whoever you are and whatever your story, there's space for you here. We're building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves. You'll join a team that genuinely cares - about each other, about our customers, and about the future we're building. From day one, you'll be welcomed, valued and encouraged to bring your whole self to work. Why VodafoneThree Join us and you'll be at the heart of change. That means building responsibly, investing sustainably and creating opportunities that last. We're not just expanding connectivity; we're reimagining what a connected nation looks like. With £11bn invested in 5G and digital infrastructure, your work will directly power businesses, services, and communities across the country. You'll work on real challenges, with real impact, across every corner of the country. Wherever you join us, whatever your role, you'll be helping to build a future that works better for everyone. We move at pace, because what we're building matters - and we're learning as we go. We're proud of the progress we've made, but we're just getting started. Join our Vodafone Business Technology Solutions team, where we support businesses of all sizes with world-class technology solutions. We design and develop our Fixed Line solutions, drive efficiency through automation and AI, and implement it all directly with our customers. What you'll do To lead a proactive vulnerability management service for key customer accounts, ensuring risks are clearly communicated, prioritised and driven through remediation or formal risk decision. Providing security technical insight, the Vulnerability Manager will work closely with the Customer Account Security Manager (CASM) and the Customer Technical Lead to ensure the successful delivery of vulnerability management and mitigation. The role will produce internal and external reporting, align communications and create the required processes. It will work with operational teams, internal stakeholders and third parties, ensuring adherence to KPIs, SLAs and the Master Service Agreement and/or customer contract. Responsibilities Own and drive the customer vulnerability risk journey from confirmed finding through prioritisation, remediation planning, escalation, evidence and verified closure. Lead customer and resolver governance calls that focus on risks, blockers, missed commitments, decisions and actions. Operate agreed Qualys scans or (equivalent Vulnerability scanning tools), monitor completion and coverage, and review standard findings and evidence. Produce accurate internal and customer vulnerability reports and provide concise commentary and recommendations. Build and maintain effective relationships with customers, CASMs, Customer Technical Leads, Engineering, NOC, Release, Service Management and suppliers. Who you are Strong customer-facing stakeholder engagement, ownership, influencing and constructive challenge skills. Practical experience using Qualys VMDR or an equivalent vulnerability scanning platform, including scan execution, coverage review, interpretation of findings and reporting. Good working knowledge of enterprise LAN and WAN technologies, network services, network security, firewalls and hosting or compute platforms. Demonstrable experience producing accurate customer vulnerability reports, dashboards and management information, including data validation, commentary and trend analysis. SC Cleared or eligible to be SC cleared. Desirable ITIL 4 Foundation or equivalent service management qualification. CompTIA Security+, ISC2 Certified in Cybersecurity or an equivalent foundation cyber security qualification. Microsoft Power BI Data Analyst (PL-300) or equivalent Power BI reporting experience. Worried that you don't meet all the desired criteria exactly? We know that everyone is unique, with multiple aspects to their identity and different experiences behind them. We are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you're excited about this role but your experience doesn't align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in. What we offer We care about our people's success by offering great pay, bonuses, up to 28 days off plus bank holidays, and paid time for charity work. You can personalise our benefits for you and your family, like discounts, vouchers, a pension plan and loads more. We help with your career through our amazing learning tools and top-notch parental leave policies. Need to Know We are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards. If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website ( ) for guidance. We use AI in different parts of our business to boost innovation, improve efficiency, and create new opportunities. We know many candidates use AI to fine-tune their CVs or prepare for interviews, but what we really care about is your unique experiences and achievements. During the interview, we want you to rely on your own knowledge and skills to show us who you really are-your personality, creativity, and abilities. Above all, we're looking for authenticity and can't wait to get to know the real you.
16/10/2026
Full time
Location: Location Independent Worker Salary: Excellent basic salary plus bonus and Vodafone benefits Working hours: Full time 37.5 hours per week - Monday to Friday Security Clearance: This position requires the ability & willingness to undergo and obtain a Secure Vetting (SC) clearance. Location Independent Worker As a Location Independent Worker, for operational reasons you may be required to perform your duties, either temporarily or permanently, from any of our offices or customer sites within a reasonable geographic area of your home address. Our "Office in a Box" home working kit will provide you with everything you need, no matter where you are. Who We Are We're here to build a network the UK can count on - one that connects people, places and potential. Because no matter where you live, what your background is, or how you get online - we think everyone deserves the same chance to stay connected, and with VodafoneThree, that future's being built - today. We're creating more than the UK's best network. We're helping close the digital divide, empower communities and drive meaningful progress. We believe that everyone should feel they belong. Whoever you are and whatever your story, there's space for you here. We're building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves. You'll join a team that genuinely cares - about each other, about our customers, and about the future we're building. From day one, you'll be welcomed, valued and encouraged to bring your whole self to work. Why VodafoneThree Join us and you'll be at the heart of change. That means building responsibly, investing sustainably and creating opportunities that last. We're not just expanding connectivity; we're reimagining what a connected nation looks like. With £11bn invested in 5G and digital infrastructure, your work will directly power businesses, services, and communities across the country. You'll work on real challenges, with real impact, across every corner of the country. Wherever you join us, whatever your role, you'll be helping to build a future that works better for everyone. We move at pace, because what we're building matters - and we're learning as we go. We're proud of the progress we've made, but we're just getting started. Join our Vodafone Business Technology Solutions team, where we support businesses of all sizes with world-class technology solutions. We design and develop our Fixed Line solutions, drive efficiency through automation and AI, and implement it all directly with our customers. What you'll do To lead a proactive vulnerability management service for key customer accounts, ensuring risks are clearly communicated, prioritised and driven through remediation or formal risk decision. Providing security technical insight, the Vulnerability Manager will work closely with the Customer Account Security Manager (CASM) and the Customer Technical Lead to ensure the successful delivery of vulnerability management and mitigation. The role will produce internal and external reporting, align communications and create the required processes. It will work with operational teams, internal stakeholders and third parties, ensuring adherence to KPIs, SLAs and the Master Service Agreement and/or customer contract. Responsibilities Own and drive the customer vulnerability risk journey from confirmed finding through prioritisation, remediation planning, escalation, evidence and verified closure. Lead customer and resolver governance calls that focus on risks, blockers, missed commitments, decisions and actions. Operate agreed Qualys scans or (equivalent Vulnerability scanning tools), monitor completion and coverage, and review standard findings and evidence. Produce accurate internal and customer vulnerability reports and provide concise commentary and recommendations. Build and maintain effective relationships with customers, CASMs, Customer Technical Leads, Engineering, NOC, Release, Service Management and suppliers. Who you are Strong customer-facing stakeholder engagement, ownership, influencing and constructive challenge skills. Practical experience using Qualys VMDR or an equivalent vulnerability scanning platform, including scan execution, coverage review, interpretation of findings and reporting. Good working knowledge of enterprise LAN and WAN technologies, network services, network security, firewalls and hosting or compute platforms. Demonstrable experience producing accurate customer vulnerability reports, dashboards and management information, including data validation, commentary and trend analysis. SC Cleared or eligible to be SC cleared. Desirable ITIL 4 Foundation or equivalent service management qualification. CompTIA Security+, ISC2 Certified in Cybersecurity or an equivalent foundation cyber security qualification. Microsoft Power BI Data Analyst (PL-300) or equivalent Power BI reporting experience. Worried that you don't meet all the desired criteria exactly? We know that everyone is unique, with multiple aspects to their identity and different experiences behind them. We are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you're excited about this role but your experience doesn't align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in. What we offer We care about our people's success by offering great pay, bonuses, up to 28 days off plus bank holidays, and paid time for charity work. You can personalise our benefits for you and your family, like discounts, vouchers, a pension plan and loads more. We help with your career through our amazing learning tools and top-notch parental leave policies. Need to Know We are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards. If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website ( ) for guidance. We use AI in different parts of our business to boost innovation, improve efficiency, and create new opportunities. We know many candidates use AI to fine-tune their CVs or prepare for interviews, but what we really care about is your unique experiences and achievements. During the interview, we want you to rely on your own knowledge and skills to show us who you really are-your personality, creativity, and abilities. Above all, we're looking for authenticity and can't wait to get to know the real you.
Company Description VodafoneThree - Technical Design Authority - Subscriber Management Location: Newbury + Hybrid Working Hours: Full time 37.5 hours per week - Mon to Fri Hybrid We believe that through collaboration and connection with our colleagues we can achieve great things. Our hybrid working approach allows our people to work both in the office and at home, providing the flexibility and resources you need to succeed in your role. We don't require you to be in on specific days; instead, we ask people to come into the office 2-3 days each week. You should work with your line manager to understand what their expectations are for you, your specific role and your team. Who We Are We're here to build a network the UK can count on - one that connects people, places and potential. Because no matter where you live, what your background is, or how you get online - we think everyone deserves the same chance to stay connected, and with VodafoneThree, that future's being built - today. We're creating more than the UK's best network. We're helping close the digital divide, empower communities and drive meaningful progress. We believe that everyone should feel they belong. Whoever you are and whatever your story, there's space for you here. We're building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves. You'll join a team that genuinely cares - about each other, about our customers, and about the future we're building. From day one, you'll be welcomed, valued and encouraged to bring your whole self to work. Why VodafoneThree Join us and you'll be at the heart of change. That means building responsibly, investing sustainably and creating opportunities that last. We're not just expanding connectivity; we're reimagining what a connected nation looks like. With £11bn invested in 5G and digital infrastructure, your work will directly power businesses, services, and communities across the country. You'll work on real challenges, with real impact, across every corner of the country. Wherever you join us, whatever your role, you'll be helping to build a future that works better for everyone. We move at pace, because what we're building matters - and we're learning as we go. We're proud of the progress we've made, but we're just getting started. Join our UK Networks team, wherewe'recontinually building and enhancing our network, connecting millions of people and businesses across the country. Be part of the team that makes it all happen - simplifying, automating, and bringing better connectivity than ever before, with giga-fast speed, to our customers. Job Description What you'll do Our organisation is a leading provider in the telecommunications and digital services sector, committed to delivering high-quality connectivity and innovative solutions to consumers and businesses. With a strong focus on digital transformation and operational excellence, we aim to drive sustainable growth and superior customer experience across all touchpoints. Technical Design Authority - Subscriber Management is a senior technical role within the technology function, accountable for design, delivery, and optimisation of the Subscriber Data Management solutions. This role ensures that these mission-critical systems remain robust, future-ready, and aligned with the organisation's strategic and operational goals. The position is responsible for the end-to-end lifecycle of technology used to provide services within the domain. Capacity management and system optimisation is a continuous priority, with the role focused on enhancing reliability, efficiency, and cost-effectiveness through performance management, analytics, and technology upgrades. Provide technical leadership to the Design community spanning strategy to implementation and interfacing with various internal teams and external teams to ensure technology meets customer needs and also fulfils regulatory requirements. Collaborating and helping to direct key development partners and internal teams to deliver new and enhance existing strategic systems capability. Collaborate with partners to produce clear low/high level designs and a development plan, driving development using practical knowledge of best practices and focussing on development quality and functional capability delivery. Drive effective partner management, ensuring delivery standards are defined, maintained and continuously improved. Derive the appropriate test strategy and, with the QA teams, planning across VodafoneThree and Partner teams to assure successful projects/programme delivery. Work with key technology and business stakeholders ensuring cross functional engagement and collaboration to assure successful development. Provide active guidance to partners to support capability maturity, evolving with technology and industry trends, applying appropriate measures for continuous improvement. Support the development of a culture of continuous improvement in the way we operate, including release and test automation, process automation and technical innovation. Vendor Relationships - SDM providers : Net Number , Nokia , Ericsson. Partner Ecosystem - Systems Integrators: Tech Mahindra, TCS, Capgemini, Sogeti. Cloud & Hyperscalers: CNIS, NRHO , On prem Broadcom for VNF and CNF hosting Qualifications Who you are Demonstrable experience of providing technical, decision making and problem solving leadership for a domain and can demonstrate setting quality standards for delivery and design. Demonstrate the ability to communicate with multiple stakeholders within the organization to act as the liaison between the business, other technical communities and the 3rd party delivery teams to ensure the delivery of the business requirements. This should include the ability to convert business requirements into a technical solution. Experience in working in an environment where you have managed delivery to a predetermined contractual/ business outcome and know how to influence/ negotiate technical outcomes with 3rd parties including conflict resolution due to changing priorities. In depth understanding of 3G, 4G and 5G Core Network Architectures including IMS, and an understanding of the following systems: UDM, UDR, SPR, HLR/HSS, EiR, ENUM&MNP In-depth knowledge of Diameter Network interfaces including S6a, Sh, SWx, Zh, SLh, Cx, S13 and in-depth knowledge of LDAP &HHTTP2 Worried that you don't meet all the desired criteria exactly? We know that everyone is unique, with multiple aspects to their identity and different experiences behind them. We are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you're excited about this role but your experience doesn't align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in. Additional Information What we offer We care about our people's success by offering great pay, bonuses, up to 28 days off plus bank holidays, and paid time for charity work. You can personalise our benefits for you and your family, like discounts, vouchers, a pension plan and loads more. We help with your career through our amazing learning tools and top-notch parental leave policies. Need to know We are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards. We believe everyone should have the opportunity to interview for a role that matches their skills. In collaboration with our Talent, Diversity & Inclusion teams and our employee-led DEI Networks, we identified a range of reasonable adjustments to help you feel comfortable and perform at your best self during the interview process. If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please contact your recruiter directly or email for guidance. We use AI in different parts of our business to boost innovation, improve efficiency, and create new opportunities. We know many candidates use AI to fine-tune their CVs or prepare for interviews, but what we really care about is your unique experiences and achievements. During the interview, we want you to rely on your own knowledge and skills to show us who you really are-your personality, creativity, and abilities. Above all, we're looking for authenticity and can't wait to get to know the real you.
13/10/2026
Full time
Company Description VodafoneThree - Technical Design Authority - Subscriber Management Location: Newbury + Hybrid Working Hours: Full time 37.5 hours per week - Mon to Fri Hybrid We believe that through collaboration and connection with our colleagues we can achieve great things. Our hybrid working approach allows our people to work both in the office and at home, providing the flexibility and resources you need to succeed in your role. We don't require you to be in on specific days; instead, we ask people to come into the office 2-3 days each week. You should work with your line manager to understand what their expectations are for you, your specific role and your team. Who We Are We're here to build a network the UK can count on - one that connects people, places and potential. Because no matter where you live, what your background is, or how you get online - we think everyone deserves the same chance to stay connected, and with VodafoneThree, that future's being built - today. We're creating more than the UK's best network. We're helping close the digital divide, empower communities and drive meaningful progress. We believe that everyone should feel they belong. Whoever you are and whatever your story, there's space for you here. We're building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves. You'll join a team that genuinely cares - about each other, about our customers, and about the future we're building. From day one, you'll be welcomed, valued and encouraged to bring your whole self to work. Why VodafoneThree Join us and you'll be at the heart of change. That means building responsibly, investing sustainably and creating opportunities that last. We're not just expanding connectivity; we're reimagining what a connected nation looks like. With £11bn invested in 5G and digital infrastructure, your work will directly power businesses, services, and communities across the country. You'll work on real challenges, with real impact, across every corner of the country. Wherever you join us, whatever your role, you'll be helping to build a future that works better for everyone. We move at pace, because what we're building matters - and we're learning as we go. We're proud of the progress we've made, but we're just getting started. Join our UK Networks team, wherewe'recontinually building and enhancing our network, connecting millions of people and businesses across the country. Be part of the team that makes it all happen - simplifying, automating, and bringing better connectivity than ever before, with giga-fast speed, to our customers. Job Description What you'll do Our organisation is a leading provider in the telecommunications and digital services sector, committed to delivering high-quality connectivity and innovative solutions to consumers and businesses. With a strong focus on digital transformation and operational excellence, we aim to drive sustainable growth and superior customer experience across all touchpoints. Technical Design Authority - Subscriber Management is a senior technical role within the technology function, accountable for design, delivery, and optimisation of the Subscriber Data Management solutions. This role ensures that these mission-critical systems remain robust, future-ready, and aligned with the organisation's strategic and operational goals. The position is responsible for the end-to-end lifecycle of technology used to provide services within the domain. Capacity management and system optimisation is a continuous priority, with the role focused on enhancing reliability, efficiency, and cost-effectiveness through performance management, analytics, and technology upgrades. Provide technical leadership to the Design community spanning strategy to implementation and interfacing with various internal teams and external teams to ensure technology meets customer needs and also fulfils regulatory requirements. Collaborating and helping to direct key development partners and internal teams to deliver new and enhance existing strategic systems capability. Collaborate with partners to produce clear low/high level designs and a development plan, driving development using practical knowledge of best practices and focussing on development quality and functional capability delivery. Drive effective partner management, ensuring delivery standards are defined, maintained and continuously improved. Derive the appropriate test strategy and, with the QA teams, planning across VodafoneThree and Partner teams to assure successful projects/programme delivery. Work with key technology and business stakeholders ensuring cross functional engagement and collaboration to assure successful development. Provide active guidance to partners to support capability maturity, evolving with technology and industry trends, applying appropriate measures for continuous improvement. Support the development of a culture of continuous improvement in the way we operate, including release and test automation, process automation and technical innovation. Vendor Relationships - SDM providers : Net Number , Nokia , Ericsson. Partner Ecosystem - Systems Integrators: Tech Mahindra, TCS, Capgemini, Sogeti. Cloud & Hyperscalers: CNIS, NRHO , On prem Broadcom for VNF and CNF hosting Qualifications Who you are Demonstrable experience of providing technical, decision making and problem solving leadership for a domain and can demonstrate setting quality standards for delivery and design. Demonstrate the ability to communicate with multiple stakeholders within the organization to act as the liaison between the business, other technical communities and the 3rd party delivery teams to ensure the delivery of the business requirements. This should include the ability to convert business requirements into a technical solution. Experience in working in an environment where you have managed delivery to a predetermined contractual/ business outcome and know how to influence/ negotiate technical outcomes with 3rd parties including conflict resolution due to changing priorities. In depth understanding of 3G, 4G and 5G Core Network Architectures including IMS, and an understanding of the following systems: UDM, UDR, SPR, HLR/HSS, EiR, ENUM&MNP In-depth knowledge of Diameter Network interfaces including S6a, Sh, SWx, Zh, SLh, Cx, S13 and in-depth knowledge of LDAP &HHTTP2 Worried that you don't meet all the desired criteria exactly? We know that everyone is unique, with multiple aspects to their identity and different experiences behind them. We are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you're excited about this role but your experience doesn't align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in. Additional Information What we offer We care about our people's success by offering great pay, bonuses, up to 28 days off plus bank holidays, and paid time for charity work. You can personalise our benefits for you and your family, like discounts, vouchers, a pension plan and loads more. We help with your career through our amazing learning tools and top-notch parental leave policies. Need to know We are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards. We believe everyone should have the opportunity to interview for a role that matches their skills. In collaboration with our Talent, Diversity & Inclusion teams and our employee-led DEI Networks, we identified a range of reasonable adjustments to help you feel comfortable and perform at your best self during the interview process. If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please contact your recruiter directly or email for guidance. We use AI in different parts of our business to boost innovation, improve efficiency, and create new opportunities. We know many candidates use AI to fine-tune their CVs or prepare for interviews, but what we really care about is your unique experiences and achievements. During the interview, we want you to rely on your own knowledge and skills to show us who you really are-your personality, creativity, and abilities. Above all, we're looking for authenticity and can't wait to get to know the real you.
Location: London OR Newbury+ Hybrid Salary: Excellent basic salary plus bonus and Vodafone benefits Working hours: Full time 37.5 hours per week - Monday to Friday Hybrid We believe that through collaboration and connection with our colleagues we can achieve great things. Our hybrid working approach allows our people to work both in the office and at home, providing the flexibility and resources you need to succeed in your role. We don't require you to be in on specific days; instead, we ask people to come into the office 2-3 days each week, for at least 8 days per month. You should work with your line manager to understand what their expectations are for you, your specific role and your team. Who We Are We're here to build a network the UK can count on - one that connects people, places and potential. Because no matter where you live, what your background is, or how you get online - we think everyone deserves the same chance to stay connected, and with VodafoneThree, that future's being built - today. We're creating more than the UK's best network. We're helping close the digital divide, empower communities and drive meaningful progress. We believe that everyone should feel they belong. Whoever you are and whatever your story, there's space for you here. We're building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves. You'll join a team that genuinely cares - about each other, about our customers, and about the future we're building. From day one, you'll be welcomed, valued and encouraged to bring your whole self to work. Why VodafoneThree Join us and you'll be at the heart of change. That means building responsibly, investing sustainably and creating opportunities that last. We're not just expanding connectivity; we're reimagining what a connected nation looks like. With £11bn invested in 5G and digital infrastructure, your work will directly power businesses, services, and communities across the country. You'll work on real challenges, with real impact, across every corner of the country. Wherever you join us, whatever your role, you'll be helping to build a future that works better for everyone. We move at pace, because what we're building matters - and we're learning as we go. We're proud of the progress we've made, but we're just getting started. Join our IT teams, which is at the core of our digital future, analysing and operating all our internal and customer-facing systems, with the aim of delivering the best customer experience. None of it would be possible without our innovative teams, creating a connected future with technologies like Cloud, AI and big data. What you'll do Establish an architecture roadmap setting the direction for next few years. The objective is to steer planned technical upgrades, capacity uplifts, system rationalisation and decommissioning through functional convergence in conjunction with broader technology stack evolution. Ensure compliance with target architecture and principles by leading architectural assurance activities across the delivery lifecycle, including reviewing solution designs, presenting at governance forums (e.g. SBD, ARB, Digital Architecture Design Authority), and addressing feedback to secure sign-off Ensure that systems and platforms continue to meet business SLA's, performance goals & Vodafone security guidelines. Ensure systems and platforms meet agreed non-functional requirements, including performance, resilience, security, and operability Establish yourself as the technical and functional point of contact for the web applications and CMS domains, supporting major releases and incidents. Provide direction and guidance to solution architects, developers and other technical staff. Support cross-functional teams to deliver high quality software through clear definitions of success whilst building trust within teams and empowering them with the right skills to be autonomous in a safe manner. Be an active member of our Architecture & Web Development Guilds, sharing best practices, encouraging collaboration, as well as coaching colleagues and Develop and maintain relationships with the wider UK and Group technology leads Who you are Understanding of fundamentals elements of web like HTTP, HTML, JavaScript & CCS Demonstrable experience designing and integrating enterprise-scale CMS architectures Understanding of fundamentals of SOLID OO design principles, and be able to apply them to application solution design Experience designing the technology and application architecture for Enterprise scale web applications including Microservices and Micro Frontends. Experience with cloud solutions & containerised web application design A good understanding of the OWASP top 10, and common patterns to protect against those vulnerabilities Deep knowledge of web infrastructure subjects i.e. CDNs, WAFs, DNSs, SSL and TLS Demonstrable hands-on experience designing, consuming and governing RESTful APIs Worried that you don't meet all the desired criteria exactly? We know that everyone is unique, with multiple aspects to their identity and different experiences behind them. We are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you're excited about this role but your experience doesn't align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in. What we offer We care about our people's success by offering great pay, bonuses, up to 28 days off plus bank holidays, and paid time for charity work. You can personalise our benefits for you and your family, like discounts, vouchers, a pension plan and loads more. We help with your career through our amazing learning tools and top-notch parental leave policies. Need to Know We are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards. If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website ( ) for guidance. We use AI in different parts of our business to boost innovation, improve efficiency, and create new opportunities. We know many candidates use AI to fine-tune their CVs or prepare for interviews, but what we really care about is your unique experiences and achievements. During the interview, we want you to rely on your own knowledge and skills to show us who you really are-your personality, creativity, and abilities. Above all, we're looking for authenticity and can't wait to get to know the real you.
13/10/2026
Full time
Location: London OR Newbury+ Hybrid Salary: Excellent basic salary plus bonus and Vodafone benefits Working hours: Full time 37.5 hours per week - Monday to Friday Hybrid We believe that through collaboration and connection with our colleagues we can achieve great things. Our hybrid working approach allows our people to work both in the office and at home, providing the flexibility and resources you need to succeed in your role. We don't require you to be in on specific days; instead, we ask people to come into the office 2-3 days each week, for at least 8 days per month. You should work with your line manager to understand what their expectations are for you, your specific role and your team. Who We Are We're here to build a network the UK can count on - one that connects people, places and potential. Because no matter where you live, what your background is, or how you get online - we think everyone deserves the same chance to stay connected, and with VodafoneThree, that future's being built - today. We're creating more than the UK's best network. We're helping close the digital divide, empower communities and drive meaningful progress. We believe that everyone should feel they belong. Whoever you are and whatever your story, there's space for you here. We're building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves. You'll join a team that genuinely cares - about each other, about our customers, and about the future we're building. From day one, you'll be welcomed, valued and encouraged to bring your whole self to work. Why VodafoneThree Join us and you'll be at the heart of change. That means building responsibly, investing sustainably and creating opportunities that last. We're not just expanding connectivity; we're reimagining what a connected nation looks like. With £11bn invested in 5G and digital infrastructure, your work will directly power businesses, services, and communities across the country. You'll work on real challenges, with real impact, across every corner of the country. Wherever you join us, whatever your role, you'll be helping to build a future that works better for everyone. We move at pace, because what we're building matters - and we're learning as we go. We're proud of the progress we've made, but we're just getting started. Join our IT teams, which is at the core of our digital future, analysing and operating all our internal and customer-facing systems, with the aim of delivering the best customer experience. None of it would be possible without our innovative teams, creating a connected future with technologies like Cloud, AI and big data. What you'll do Establish an architecture roadmap setting the direction for next few years. The objective is to steer planned technical upgrades, capacity uplifts, system rationalisation and decommissioning through functional convergence in conjunction with broader technology stack evolution. Ensure compliance with target architecture and principles by leading architectural assurance activities across the delivery lifecycle, including reviewing solution designs, presenting at governance forums (e.g. SBD, ARB, Digital Architecture Design Authority), and addressing feedback to secure sign-off Ensure that systems and platforms continue to meet business SLA's, performance goals & Vodafone security guidelines. Ensure systems and platforms meet agreed non-functional requirements, including performance, resilience, security, and operability Establish yourself as the technical and functional point of contact for the web applications and CMS domains, supporting major releases and incidents. Provide direction and guidance to solution architects, developers and other technical staff. Support cross-functional teams to deliver high quality software through clear definitions of success whilst building trust within teams and empowering them with the right skills to be autonomous in a safe manner. Be an active member of our Architecture & Web Development Guilds, sharing best practices, encouraging collaboration, as well as coaching colleagues and Develop and maintain relationships with the wider UK and Group technology leads Who you are Understanding of fundamentals elements of web like HTTP, HTML, JavaScript & CCS Demonstrable experience designing and integrating enterprise-scale CMS architectures Understanding of fundamentals of SOLID OO design principles, and be able to apply them to application solution design Experience designing the technology and application architecture for Enterprise scale web applications including Microservices and Micro Frontends. Experience with cloud solutions & containerised web application design A good understanding of the OWASP top 10, and common patterns to protect against those vulnerabilities Deep knowledge of web infrastructure subjects i.e. CDNs, WAFs, DNSs, SSL and TLS Demonstrable hands-on experience designing, consuming and governing RESTful APIs Worried that you don't meet all the desired criteria exactly? We know that everyone is unique, with multiple aspects to their identity and different experiences behind them. We are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you're excited about this role but your experience doesn't align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in. What we offer We care about our people's success by offering great pay, bonuses, up to 28 days off plus bank holidays, and paid time for charity work. You can personalise our benefits for you and your family, like discounts, vouchers, a pension plan and loads more. We help with your career through our amazing learning tools and top-notch parental leave policies. Need to Know We are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards. If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website ( ) for guidance. We use AI in different parts of our business to boost innovation, improve efficiency, and create new opportunities. We know many candidates use AI to fine-tune their CVs or prepare for interviews, but what we really care about is your unique experiences and achievements. During the interview, we want you to rely on your own knowledge and skills to show us who you really are-your personality, creativity, and abilities. Above all, we're looking for authenticity and can't wait to get to know the real you.
Location: Dorset/ Yeovil Area - This role is fully onsite in the Dorset/Yeovil area, and successful applicants will be required to work onsite for their contracted working hours. Salary: Excellent basic salary plus bonus and Vodafone benefits Working hours: Full time 37.5 hours per week - Monday to Friday Security Clearance: This position requires you to hold or the ability and willingness to obtain a UK Developed Vetting (DV) clearance. Who We Are We're here to build a network the UK can count on - one that connects people, places and potential. Because no matter where you live, what your background is, or how you get online - we think everyone deserves the same chance to stay connected, and with VodafoneThree, that future's being built - today. We're creating more than the UK's best network. We're helping close the digital divide, empower communities and drive meaningful progress. We believe that everyone should feel they belong. Whoever you are and whatever your story, there's space for you here. We're building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves. You'll join a team that genuinely cares - about each other, about our customers, and about the future we're building. From day one, you'll be welcomed, valued and encouraged to bring your whole self to work. Why VodafoneThree Join us and you'll be at the heart of change. That means building responsibly, investing sustainably and creating opportunities that last. We're not just expanding connectivity; we're reimagining what a connected nation looks like. With £11bn invested in 5G and digital infrastructure, your work will directly power businesses, services, and communities across the country. You'll work on real challenges, with real impact, across every corner of the country. Wherever you join us, whatever your role, you'll be helping to build a future that works better for everyone. We move at pace, because what we're building matters - and we're learning as we go. We're proud of the progress we've made, but we're just getting started. Join Vodafone Business Security Enhanced and strengthen the cyber security of the UK's Critical National Infrastructure and public sector organisations. What you'll do As a Test Coordinator, you will play a vital role in ensuring quality is embedded throughout the entire development lifecycle. Working closely with the Test Manager, you will help deliver reliable, secure, and high-performing solutions while supporting both project delivery and operational excellence. You'll collaborate with internal teams, customers, and third-party partners to ensure testing activities are completed to the highest standards and that service level agreements are consistently achieved. You will: Lead and coordinate testing activities across multiple projects and releases, ensuring effective execution of the overall test strategy. Work with internal teams and external partners to deliver successful testing outcomes across System Integration Testing (SIT), User Acceptance Testing (UAT), Non-Functional Testing, and Operational Acceptance Testing (OAT). Review and translate business requirements and acceptance criteria into detailed test plans, test cases, quality criteria, and deliverables. Ensure full traceability between requirements, test cases, and test execution results. Conduct thorough root cause analysis to identify, track, report, and resolve issues efficiently. Support the investigation and resolution of incidents, helping to maintain service reliability and performance. Configure, install, test, and support technical solutions while ensuring secure and compliant operations. Monitor and maintain servers, applications, devices, operating systems, and supporting infrastructure. Provide technical support and guidance to customers and colleagues, helping to resolve complex technical challenges. Contribute to the maintenance of departmental accreditations and ensure customer service levels and operational targets are consistently achieved. Support the day-to-day management of systems hardware, software, and related infrastructure, ensuring faults are analysed and resolved quickly. Who you are Experience designing and delivering test strategies across multiple projects, releases, and testing cycles. Strong understanding of the full software testing lifecycle, from Unit Testing through to Operational Acceptance Testing (OAT). Proven ability to manage multiple workstreams and priorities in a fast-paced environment. Experience identifying risks, implementing mitigation plans, and ensuring successful delivery outcomes. Strong analytical and problem-solving skills with the ability to perform detailed root cause analysis. Excellent stakeholder management skills, with the ability to collaborate effectively across technical and non-technical teams. A proactive, inclusive, and customer-focused approach, with a passion for quality and continuous improvement. ISTQB Foundation Certification in Software Testing, or a proven track record in testing and leading digital teams. Hands-on experience with Microsoft Windows Server 2019 Administration. Knowledge of VMware administration and virtualised environments. Experience using SolarWinds monitoring and management tools. Familiarity with Cisco CUCM and Cisco ISE technologies. Understanding of Layer 2 and Layer 3 networking technologies. Experience working with PKI environments and certificate management. Entry-level Storage Area Network (SAN) knowledge. Familiarity with Veritas NetBackup solutions. Ability to obtain and maintain DV Security Clearance. Worried that you don't meet all the desired criteria exactly? We know that everyone is unique, with multiple aspects to their identity and different experiences behind them. We are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you're excited about this role but your experience doesn't align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in. What we offer We care about our people's success by offering great pay, bonuses, up to 28 days off plus bank holidays, and paid time for charity work. You can personalise our benefits for you and your family, like discounts, vouchers, a pension plan and loads more. We help with your career through our amazing learning tools and top-notch parental leave policies. Need to Know We are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards. If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website ( ) for guidance. We use AI in different parts of our business to boost innovation, improve efficiency, and create new opportunities. We know many candidates use AI to fine-tune their CVs or prepare for interviews, but what we really care about is your unique experiences and achievements. During the interview, we want you to rely on your own knowledge and skills to show us who you really are-your personality, creativity, and abilities. Above all, we're looking for authenticity and can't wait to get to know the real you.
13/10/2026
Full time
Location: Dorset/ Yeovil Area - This role is fully onsite in the Dorset/Yeovil area, and successful applicants will be required to work onsite for their contracted working hours. Salary: Excellent basic salary plus bonus and Vodafone benefits Working hours: Full time 37.5 hours per week - Monday to Friday Security Clearance: This position requires you to hold or the ability and willingness to obtain a UK Developed Vetting (DV) clearance. Who We Are We're here to build a network the UK can count on - one that connects people, places and potential. Because no matter where you live, what your background is, or how you get online - we think everyone deserves the same chance to stay connected, and with VodafoneThree, that future's being built - today. We're creating more than the UK's best network. We're helping close the digital divide, empower communities and drive meaningful progress. We believe that everyone should feel they belong. Whoever you are and whatever your story, there's space for you here. We're building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves. You'll join a team that genuinely cares - about each other, about our customers, and about the future we're building. From day one, you'll be welcomed, valued and encouraged to bring your whole self to work. Why VodafoneThree Join us and you'll be at the heart of change. That means building responsibly, investing sustainably and creating opportunities that last. We're not just expanding connectivity; we're reimagining what a connected nation looks like. With £11bn invested in 5G and digital infrastructure, your work will directly power businesses, services, and communities across the country. You'll work on real challenges, with real impact, across every corner of the country. Wherever you join us, whatever your role, you'll be helping to build a future that works better for everyone. We move at pace, because what we're building matters - and we're learning as we go. We're proud of the progress we've made, but we're just getting started. Join Vodafone Business Security Enhanced and strengthen the cyber security of the UK's Critical National Infrastructure and public sector organisations. What you'll do As a Test Coordinator, you will play a vital role in ensuring quality is embedded throughout the entire development lifecycle. Working closely with the Test Manager, you will help deliver reliable, secure, and high-performing solutions while supporting both project delivery and operational excellence. You'll collaborate with internal teams, customers, and third-party partners to ensure testing activities are completed to the highest standards and that service level agreements are consistently achieved. You will: Lead and coordinate testing activities across multiple projects and releases, ensuring effective execution of the overall test strategy. Work with internal teams and external partners to deliver successful testing outcomes across System Integration Testing (SIT), User Acceptance Testing (UAT), Non-Functional Testing, and Operational Acceptance Testing (OAT). Review and translate business requirements and acceptance criteria into detailed test plans, test cases, quality criteria, and deliverables. Ensure full traceability between requirements, test cases, and test execution results. Conduct thorough root cause analysis to identify, track, report, and resolve issues efficiently. Support the investigation and resolution of incidents, helping to maintain service reliability and performance. Configure, install, test, and support technical solutions while ensuring secure and compliant operations. Monitor and maintain servers, applications, devices, operating systems, and supporting infrastructure. Provide technical support and guidance to customers and colleagues, helping to resolve complex technical challenges. Contribute to the maintenance of departmental accreditations and ensure customer service levels and operational targets are consistently achieved. Support the day-to-day management of systems hardware, software, and related infrastructure, ensuring faults are analysed and resolved quickly. Who you are Experience designing and delivering test strategies across multiple projects, releases, and testing cycles. Strong understanding of the full software testing lifecycle, from Unit Testing through to Operational Acceptance Testing (OAT). Proven ability to manage multiple workstreams and priorities in a fast-paced environment. Experience identifying risks, implementing mitigation plans, and ensuring successful delivery outcomes. Strong analytical and problem-solving skills with the ability to perform detailed root cause analysis. Excellent stakeholder management skills, with the ability to collaborate effectively across technical and non-technical teams. A proactive, inclusive, and customer-focused approach, with a passion for quality and continuous improvement. ISTQB Foundation Certification in Software Testing, or a proven track record in testing and leading digital teams. Hands-on experience with Microsoft Windows Server 2019 Administration. Knowledge of VMware administration and virtualised environments. Experience using SolarWinds monitoring and management tools. Familiarity with Cisco CUCM and Cisco ISE technologies. Understanding of Layer 2 and Layer 3 networking technologies. Experience working with PKI environments and certificate management. Entry-level Storage Area Network (SAN) knowledge. Familiarity with Veritas NetBackup solutions. Ability to obtain and maintain DV Security Clearance. Worried that you don't meet all the desired criteria exactly? We know that everyone is unique, with multiple aspects to their identity and different experiences behind them. We are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you're excited about this role but your experience doesn't align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in. What we offer We care about our people's success by offering great pay, bonuses, up to 28 days off plus bank holidays, and paid time for charity work. You can personalise our benefits for you and your family, like discounts, vouchers, a pension plan and loads more. We help with your career through our amazing learning tools and top-notch parental leave policies. Need to Know We are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards. If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website ( ) for guidance. We use AI in different parts of our business to boost innovation, improve efficiency, and create new opportunities. We know many candidates use AI to fine-tune their CVs or prepare for interviews, but what we really care about is your unique experiences and achievements. During the interview, we want you to rely on your own knowledge and skills to show us who you really are-your personality, creativity, and abilities. Above all, we're looking for authenticity and can't wait to get to know the real you.
Company Description Lead Digital Product Manager Location: Newbury HQ + Hybrid working Working Hours: Full time 37.5 hours per week - Mon - Fri Hybrid We believe that through collaboration and connection with our colleagues we can achieve great things. Our hybrid working approach allows our people to work both in the office and at home, providing the flexibility and resources you need to succeed in your role. We don't require you to be in on specific days; instead, we ask people to come into the office 2-3 days each week. You should work with your line manager to understand what their expectations are for you, your specific role and your team. Who We Are We're here to build a network the UK can count on - one that connects people, places and potential. Because no matter where you live, what your background is, or how you get online - we think everyone deserves the same chance to stay connected, and with VodafoneThree, that future's being built - today. We're creating more than the UK's best network. We're helping close the digital divide, empower communities and drive meaningful progress. We believe that everyone should feel they belong. Whoever you are and whatever your story, there's space for you here. We're building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves. You'll join a team that genuinely cares - about each other, about our customers, and about the future we're building. From day one, you'll be welcomed, valued and encouraged to bring your whole self to work. Why VodafoneThree Join us and you'll be at the heart of change. That means building responsibly, investing sustainably and creating opportunities that last. We're not just expanding connectivity; we're reimagining what a connected nation looks like. With £11bn invested in 5G and digital infrastructure, your work will directly power businesses, services, and communities across the country. You'll work on real challenges, with real impact, across every corner of the country. Wherever you join us, whatever your role, you'll be helping to build a future that works better for everyone. We move at pace, because what we're building matters - and we're learning as we go. We're proud of the progress we've made, but we're just getting started. Job Description A high impact role, the Lead Digital Product Manager will own the strategy for our high value digital products and be responsible for the development and end-to-end lifecycle management for the critical products within the digital portfolio, leading our digital transformation. Working in partnership with senior stakeholders across Digital Growth, Proposition, Sales and Service teams, you will translate business priorities and customer needs into a clear, prioritised product roadmap to drive business growth, customer satisfaction and digital product adoption. You will need strong leadership skills, stakeholder management, sound commercial judgement, and the ability to drive outcomes through influence. What you'll do Digital Product Strategy & Transformation Define the role and purpose of high value digital products within the Business Digital ecosystem and align to the wider digital strategy, leading the digital strategy within transformation programmes. Own and evolve the product strategy and multi-year roadmap across digital products (portals, app, chat, and future AI capabilities), catering to all Business customer segments (SoHo, SME, Corporate, Public Sector and Indirect). Ensure alignment between the product strategy, customer needs and commercial objectives. Own the digital capex across digital products, ensuring clear forecasting and accurate business cases. Digital Product Performance & Optimisation Own performance of the digital product against focus KPI's (e.g. adoption, engagement, digital containment). Identify and lead opportunities to improve the product effectiveness and customer value. Use data and insight to continuously refine product direction and drive continuous improvement Capability Roadmap & Planning Define the capabilities required across the digital product to support business and customer needs. Prioritise product investment to drive growth and customer satisfaction. Align the product roadmap with Technology teams and platform constraints. Enabling Growth and Propositions Partner with Digital Growth, Propositions and key stakeholders across Business and externally to ensure the digital product supports GTM plans and new product/proposition launches to drive tangible market impact. Translate commercial priorities into scalable digital product capabilities. Delivery Alignment Work closely with Sales and Service Product Owners to shape decision making to ensure effective execution of the roadmap within customer journeys. Manage third party tools and external partner relationships as required, maximising opportunities to leverage additional features or capabilities for Business customers. Leadership Provide matrix management support to junior product managers where relevant Ensure digital product strategy is clearly communicated and understood across the full team, and alignment to the broader business strategy understood. Qualifications Who you are Significant experience leading digital product strategy and product management with execution accountability across complex digital platforms (e.g. apps, portals, self-service ecosystems), with the ability to work effectively with engineering teams and shape scalable, integrated solutions. Strong understanding of business customer behaviour, enterprise technology and digital transformation Proven ability to define product vision and roadmaps, balancing long-term direction with a strong focus on prioritisation, pace and delivering measurable value quickly. Experience translating business and customer needs into clear digital product capabilities and priorities, and prioritising across multiple initiatives to maximise overall business value, with a demonstrated use of data and performance metrics (e.g. adoption, engagement, conversion, digital containment) to drive product decisions and optimisation. Proven ability to challenge, influence and align senior stakeholders in matrix organisations, particularly across commercial, proposition, technology and customer experience teams, to ensure focus on the highest-value opportunities. Leadership experience, including supporting and developing Product Managers and/or Product Owners. Experience in telecommunications, technology or digital-first organisations; B2B experience beneficial but not essential; and comfortable operating in evolving environments. Worried that you don't meet all the desired criteria exactly? We know that everyone is unique, with multiple aspects to their identity and different experiences behind them. We are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you're excited about this role but your experience doesn't align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in. Additional Information Need to know We are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards. We believe everyone should have the opportunity to interview for a role that matches their skills. In collaboration with our Talent, Diversity & Inclusion teams and our employee-led DEI Networks, we identified a range of reasonable adjustments to help you feel comfortable and perform at your best self during the interview process. If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please contact your recruiter directly or email for guidance. We use AI in different parts of our business to boost innovation, improve efficiency, and create new opportunities. We know many candidates use AI to fine-tune their CVs or prepare for interviews, but what we really care about is your unique experiences and achievements. During the interview, we want you to rely on your own knowledge and skills to show us who you really are-your personality, creativity, and abilities. Above all, we're looking for authenticity and can't wait to get to know the real you.
13/10/2026
Full time
Company Description Lead Digital Product Manager Location: Newbury HQ + Hybrid working Working Hours: Full time 37.5 hours per week - Mon - Fri Hybrid We believe that through collaboration and connection with our colleagues we can achieve great things. Our hybrid working approach allows our people to work both in the office and at home, providing the flexibility and resources you need to succeed in your role. We don't require you to be in on specific days; instead, we ask people to come into the office 2-3 days each week. You should work with your line manager to understand what their expectations are for you, your specific role and your team. Who We Are We're here to build a network the UK can count on - one that connects people, places and potential. Because no matter where you live, what your background is, or how you get online - we think everyone deserves the same chance to stay connected, and with VodafoneThree, that future's being built - today. We're creating more than the UK's best network. We're helping close the digital divide, empower communities and drive meaningful progress. We believe that everyone should feel they belong. Whoever you are and whatever your story, there's space for you here. We're building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves. You'll join a team that genuinely cares - about each other, about our customers, and about the future we're building. From day one, you'll be welcomed, valued and encouraged to bring your whole self to work. Why VodafoneThree Join us and you'll be at the heart of change. That means building responsibly, investing sustainably and creating opportunities that last. We're not just expanding connectivity; we're reimagining what a connected nation looks like. With £11bn invested in 5G and digital infrastructure, your work will directly power businesses, services, and communities across the country. You'll work on real challenges, with real impact, across every corner of the country. Wherever you join us, whatever your role, you'll be helping to build a future that works better for everyone. We move at pace, because what we're building matters - and we're learning as we go. We're proud of the progress we've made, but we're just getting started. Job Description A high impact role, the Lead Digital Product Manager will own the strategy for our high value digital products and be responsible for the development and end-to-end lifecycle management for the critical products within the digital portfolio, leading our digital transformation. Working in partnership with senior stakeholders across Digital Growth, Proposition, Sales and Service teams, you will translate business priorities and customer needs into a clear, prioritised product roadmap to drive business growth, customer satisfaction and digital product adoption. You will need strong leadership skills, stakeholder management, sound commercial judgement, and the ability to drive outcomes through influence. What you'll do Digital Product Strategy & Transformation Define the role and purpose of high value digital products within the Business Digital ecosystem and align to the wider digital strategy, leading the digital strategy within transformation programmes. Own and evolve the product strategy and multi-year roadmap across digital products (portals, app, chat, and future AI capabilities), catering to all Business customer segments (SoHo, SME, Corporate, Public Sector and Indirect). Ensure alignment between the product strategy, customer needs and commercial objectives. Own the digital capex across digital products, ensuring clear forecasting and accurate business cases. Digital Product Performance & Optimisation Own performance of the digital product against focus KPI's (e.g. adoption, engagement, digital containment). Identify and lead opportunities to improve the product effectiveness and customer value. Use data and insight to continuously refine product direction and drive continuous improvement Capability Roadmap & Planning Define the capabilities required across the digital product to support business and customer needs. Prioritise product investment to drive growth and customer satisfaction. Align the product roadmap with Technology teams and platform constraints. Enabling Growth and Propositions Partner with Digital Growth, Propositions and key stakeholders across Business and externally to ensure the digital product supports GTM plans and new product/proposition launches to drive tangible market impact. Translate commercial priorities into scalable digital product capabilities. Delivery Alignment Work closely with Sales and Service Product Owners to shape decision making to ensure effective execution of the roadmap within customer journeys. Manage third party tools and external partner relationships as required, maximising opportunities to leverage additional features or capabilities for Business customers. Leadership Provide matrix management support to junior product managers where relevant Ensure digital product strategy is clearly communicated and understood across the full team, and alignment to the broader business strategy understood. Qualifications Who you are Significant experience leading digital product strategy and product management with execution accountability across complex digital platforms (e.g. apps, portals, self-service ecosystems), with the ability to work effectively with engineering teams and shape scalable, integrated solutions. Strong understanding of business customer behaviour, enterprise technology and digital transformation Proven ability to define product vision and roadmaps, balancing long-term direction with a strong focus on prioritisation, pace and delivering measurable value quickly. Experience translating business and customer needs into clear digital product capabilities and priorities, and prioritising across multiple initiatives to maximise overall business value, with a demonstrated use of data and performance metrics (e.g. adoption, engagement, conversion, digital containment) to drive product decisions and optimisation. Proven ability to challenge, influence and align senior stakeholders in matrix organisations, particularly across commercial, proposition, technology and customer experience teams, to ensure focus on the highest-value opportunities. Leadership experience, including supporting and developing Product Managers and/or Product Owners. Experience in telecommunications, technology or digital-first organisations; B2B experience beneficial but not essential; and comfortable operating in evolving environments. Worried that you don't meet all the desired criteria exactly? We know that everyone is unique, with multiple aspects to their identity and different experiences behind them. We are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you're excited about this role but your experience doesn't align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in. Additional Information Need to know We are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards. We believe everyone should have the opportunity to interview for a role that matches their skills. In collaboration with our Talent, Diversity & Inclusion teams and our employee-led DEI Networks, we identified a range of reasonable adjustments to help you feel comfortable and perform at your best self during the interview process. If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please contact your recruiter directly or email for guidance. We use AI in different parts of our business to boost innovation, improve efficiency, and create new opportunities. We know many candidates use AI to fine-tune their CVs or prepare for interviews, but what we really care about is your unique experiences and achievements. During the interview, we want you to rely on your own knowledge and skills to show us who you really are-your personality, creativity, and abilities. Above all, we're looking for authenticity and can't wait to get to know the real you.
Company Description VodafoneThree: Campaign Build Manager - AEP Location: Newbury + ( Hybrid/ Homebased Working) Salary: Excellent basic salary plus bonus and Three benefits Working Hours: Full time 37.5 hours per week - Monday to Friday - core hours between 10.00am and 4.00pm Duration: Permanent Hybrid We believe that through collaboration and connection with our colleagues we can achieve great things. Our hybrid working approach allows our people to work both in the office and at home, providing the flexibility and resources you need to succeed in your role. We don't require you to be in on specific days; instead, we ask people to come into the office 2-3 days each week. You should work with your line manager to understand what their expectations are for you, your specific role and your team. Who We Are We're here to build a network the UK can count on - one that connects people, places and potential. Because no matter where you live, what your background is, or how you get online - we think everyone deserves the same chance to stay connected, and with VodafoneThree, that future's being built - today. We're creating more than the UK's best network. We're helping close the digital divide, empower communities and drive meaningful progress. We believe that everyone should feel they belong. Whoever you are and whatever your story, there's space for you here. We're building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves. You'll join a team that genuinely cares - about each other, about our customers, and about the future we're building. From day one, you'll be welcomed, valued and encouraged to bring your whole self to work. Why VodafoneThree Join us and you'll be at the heart of change. That means building responsibly, investing sustainably and creating opportunities that last. We're not just expanding connectivity; we're reimagining what a connected nation looks like. With £11bn invested in 5G and digital infrastructure, your work will directly power businesses, services, and communities across the country. You'll work on real challenges, with real impact, across every corner of the country. Wherever you join us, whatever your role, you'll be helping to build a future that works better for everyone. We move at pace, because what we're building matters - and we're learning as we go. We're proud of the progress we've made, but we're just getting started. Job Description Are you passionate about customer data, journey orchestration, and cutting-edge martech? We're looking for an experienced Adobe Experience Platform (AEP) Specialist to lead the design, implementation, and optimisation of data-driven experiences using Adobe's Real-Time CDP and Journey Optimiser. In this pivotal role, you'll translate business needs into scalable AEP solutions, ensuring data integrity, technical excellence, and best-practice execution. You'll also help shape our internal capability, mentor others, and drive continuous improvement across our AEP delivery. Responsibilities Leading end-to-end implementation and optimisation of Adobe Experience Platform solutions, including Real-Time CDP and Adobe Journey Optimiser Translating business requirements into scalable, actionable AEP use cases Designing and managing XDM schemas, datasets, merge policies, and identity configurations to enable accurate data capture and segmentation Integrating AEP with external systems using APIs and other methods to ensure performance, scalability, and efficiency Monitoring and optimising data flows through testing, analytics, and performance tuning Acting as a trusted advisor to stakeholders-challenging, guiding, and aligning technical delivery with business goals Providing technical leadership and mentoring to junior developers to grow internal expertise Defining and documenting processes, standards, and QA frameworks to ensure consistent, high-quality delivery Staying ahead of Adobe's evolving roadmap and best practices to drive innovation and value Qualifications Expertise in Adobe Experience Platform : Proven hands-on experience with Real-Time CDP, Journey Optimiser, and translating Adobe Campaign Classic into AEP solutions. Data architecture and integration : Strong grasp of XDM schemas, identity services, APIs, and data governance, with proficiency in SQL and platforms like Snowflake. Stakeholder and team leadership : Skilled in managing expectations, influencing decisions, and mentoring team members to build technical capability. Process and quality excellence : Experience defining documentation standards, QA frameworks, and scalable processes for digital marketing and data projects. Agile delivery : Comfortable working in agile environments using tools like Jira and Confluence to drive collaboration and efficiency. Worried that you don't meet all the desired criteria exactly? We know that everyone is unique, with multiple aspects to their identity and different experiences behind them. We are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you're excited about this role but your experience doesn't align exactly with every part of the job description or you require a more flexible working pattern, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in. Additional Information What we offer We care about our people's success by offering great pay, bonuses, up to 28 days off plus bank holidays, and paid 'personal' days for moments that truly matter (pro-rata). You can personalise our benefits for you and your family, like discounts, vouchers, a pension plan and loads more. We help with your career through our amazing learning & development tools. Need to know We are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards. We believe everyone should have the opportunity to interview for a role that matches their skills. In collaboration with our Talent, Diversity & Inclusion teams and our employee-led DEI Networks, we identified a range of reasonable adjustments to help you feel comfortable and perform at your best self during the interview process. If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please contact your recruiter directly or email for guidance. We use AI in different parts of our business to boost innovation, improve efficiency, and create new opportunities. We know many candidates use AI to fine-tune their CVs or prepare for interviews, but what we really care about is your unique experiences and achievements. During the interview, we want you to rely on your own knowledge and skills to show us who you really are-your personality, creativity, and abilities. Above all, we're looking for authenticity and can't wait to get to know the real you. Need to know We are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards. We believe everyone should have the opportunity to interview for a role that matches their skills. In collaboration with our Talent, Diversity & Inclusion teams and our employee-led DEI Networks, we identified a range of reasonable adjustments to help you feel comfortable and perform at your best self during the interview process. If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please contact your recruiter directly or email for guidance. We use AI in different parts of our business to boost innovation, improve efficiency, and create new opportunities. We know many candidates use AI to fine-tune their CVs or prepare for interviews, but what we really care about is your unique experiences and achievements. During the interview, we want you to rely on your own knowledge and skills to show us who you really are-your personality, creativity, and abilities. Above all, we're looking for authenticity and can't wait to get to know the real you.
13/10/2026
Full time
Company Description VodafoneThree: Campaign Build Manager - AEP Location: Newbury + ( Hybrid/ Homebased Working) Salary: Excellent basic salary plus bonus and Three benefits Working Hours: Full time 37.5 hours per week - Monday to Friday - core hours between 10.00am and 4.00pm Duration: Permanent Hybrid We believe that through collaboration and connection with our colleagues we can achieve great things. Our hybrid working approach allows our people to work both in the office and at home, providing the flexibility and resources you need to succeed in your role. We don't require you to be in on specific days; instead, we ask people to come into the office 2-3 days each week. You should work with your line manager to understand what their expectations are for you, your specific role and your team. Who We Are We're here to build a network the UK can count on - one that connects people, places and potential. Because no matter where you live, what your background is, or how you get online - we think everyone deserves the same chance to stay connected, and with VodafoneThree, that future's being built - today. We're creating more than the UK's best network. We're helping close the digital divide, empower communities and drive meaningful progress. We believe that everyone should feel they belong. Whoever you are and whatever your story, there's space for you here. We're building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves. You'll join a team that genuinely cares - about each other, about our customers, and about the future we're building. From day one, you'll be welcomed, valued and encouraged to bring your whole self to work. Why VodafoneThree Join us and you'll be at the heart of change. That means building responsibly, investing sustainably and creating opportunities that last. We're not just expanding connectivity; we're reimagining what a connected nation looks like. With £11bn invested in 5G and digital infrastructure, your work will directly power businesses, services, and communities across the country. You'll work on real challenges, with real impact, across every corner of the country. Wherever you join us, whatever your role, you'll be helping to build a future that works better for everyone. We move at pace, because what we're building matters - and we're learning as we go. We're proud of the progress we've made, but we're just getting started. Job Description Are you passionate about customer data, journey orchestration, and cutting-edge martech? We're looking for an experienced Adobe Experience Platform (AEP) Specialist to lead the design, implementation, and optimisation of data-driven experiences using Adobe's Real-Time CDP and Journey Optimiser. In this pivotal role, you'll translate business needs into scalable AEP solutions, ensuring data integrity, technical excellence, and best-practice execution. You'll also help shape our internal capability, mentor others, and drive continuous improvement across our AEP delivery. Responsibilities Leading end-to-end implementation and optimisation of Adobe Experience Platform solutions, including Real-Time CDP and Adobe Journey Optimiser Translating business requirements into scalable, actionable AEP use cases Designing and managing XDM schemas, datasets, merge policies, and identity configurations to enable accurate data capture and segmentation Integrating AEP with external systems using APIs and other methods to ensure performance, scalability, and efficiency Monitoring and optimising data flows through testing, analytics, and performance tuning Acting as a trusted advisor to stakeholders-challenging, guiding, and aligning technical delivery with business goals Providing technical leadership and mentoring to junior developers to grow internal expertise Defining and documenting processes, standards, and QA frameworks to ensure consistent, high-quality delivery Staying ahead of Adobe's evolving roadmap and best practices to drive innovation and value Qualifications Expertise in Adobe Experience Platform : Proven hands-on experience with Real-Time CDP, Journey Optimiser, and translating Adobe Campaign Classic into AEP solutions. Data architecture and integration : Strong grasp of XDM schemas, identity services, APIs, and data governance, with proficiency in SQL and platforms like Snowflake. Stakeholder and team leadership : Skilled in managing expectations, influencing decisions, and mentoring team members to build technical capability. Process and quality excellence : Experience defining documentation standards, QA frameworks, and scalable processes for digital marketing and data projects. Agile delivery : Comfortable working in agile environments using tools like Jira and Confluence to drive collaboration and efficiency. Worried that you don't meet all the desired criteria exactly? We know that everyone is unique, with multiple aspects to their identity and different experiences behind them. We are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you're excited about this role but your experience doesn't align exactly with every part of the job description or you require a more flexible working pattern, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in. Additional Information What we offer We care about our people's success by offering great pay, bonuses, up to 28 days off plus bank holidays, and paid 'personal' days for moments that truly matter (pro-rata). You can personalise our benefits for you and your family, like discounts, vouchers, a pension plan and loads more. We help with your career through our amazing learning & development tools. Need to know We are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards. We believe everyone should have the opportunity to interview for a role that matches their skills. In collaboration with our Talent, Diversity & Inclusion teams and our employee-led DEI Networks, we identified a range of reasonable adjustments to help you feel comfortable and perform at your best self during the interview process. If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please contact your recruiter directly or email for guidance. We use AI in different parts of our business to boost innovation, improve efficiency, and create new opportunities. We know many candidates use AI to fine-tune their CVs or prepare for interviews, but what we really care about is your unique experiences and achievements. During the interview, we want you to rely on your own knowledge and skills to show us who you really are-your personality, creativity, and abilities. Above all, we're looking for authenticity and can't wait to get to know the real you. Need to know We are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards. We believe everyone should have the opportunity to interview for a role that matches their skills. In collaboration with our Talent, Diversity & Inclusion teams and our employee-led DEI Networks, we identified a range of reasonable adjustments to help you feel comfortable and perform at your best self during the interview process. If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please contact your recruiter directly or email for guidance. We use AI in different parts of our business to boost innovation, improve efficiency, and create new opportunities. We know many candidates use AI to fine-tune their CVs or prepare for interviews, but what we really care about is your unique experiences and achievements. During the interview, we want you to rely on your own knowledge and skills to show us who you really are-your personality, creativity, and abilities. Above all, we're looking for authenticity and can't wait to get to know the real you.
Company Description Location: Newbury + ( Hybrid/ Homebased Working) Working hours: Full time 37.5 hours per week - Monday to Friday Grade: E Hybrid We believe that through collaboration and connection with our colleagues we can achieve great things. Our hybrid working approach allows our people to work both in the office and at home, providing the flexibility and resources you need to succeed in your role. We don't require you to be in on specific days; instead, we ask people to come into the office 2-3 days each week, for at least 8 days per month. You should work with your line manager to understand what their expectations are for you, your specific role and your team. Who We Are We're here to build a network the UK can count on - one that connects people, places and potential. Because no matter where you live, what your background is, or how you get online - we think everyone deserves the same chance to stay connected, and with VodafoneThree, that future's being built - today. We're creating more than the UK's best network. We're helping close the digital divide, empower communities and drive meaningful progress. We believe that everyone should feel they belong. Whoever you are and whatever your story, there's space for you here. We're building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves. You'll join a team that genuinely cares - about each other, about our customers, and about the future we're building. From day one, you'll be welcomed, valued and encouraged to bring your whole self to work. Why VodafoneThree Join us and you'll be at the heart of change. That means building responsibly, investing sustainably and creating opportunities that last. We're not just expanding connectivity; we're reimagining what a connected nation looks like. With £11bn invested in 5G and digital infrastructure, your work will directly power businesses, services, and communities across the country. You'll work on real challenges, with real impact, across every corner of the country. Wherever you join us, whatever your role, you'll be helping to build a future that works better for everyone. We move at pace, because what we're building matters - and we're learning as we go. We're proud of the progress we've made, but we're just getting started. Job Description Be a part of our Consumer team where creating and developing products, services and propositions is at the forefront. From the way we interact with our customers, to how we communicate in our campaigns and create data-driven propositions, this is where some of our best ideas are brought to life. We're looking for someone with experience coding HTML for CRM/CVM (Customer Value Management) who enjoys solving problems and creating high-quality customer communications. You'll bring a practical, curious approach to your work and feel confident developing responsive, personalised email content. Reporting into the Senior Campaign Manager, you'll work closely with the campaign build team to shape and deliver customer journeys within Adobe Campaign. You'll collaborate with design, copy and studio teams to develop and code HTML templates from scratch, ensuring they meet agreed timelines and quality standards. This role plays an important part in delivering engaging, multi-channel customer experiences. You'll work alongside colleagues across CVM Campaigns, Product, Data and Marketing, contributing your expertise while learning from others in a supportive, cross-functional environment. Develop accessible, responsive HTML email templates from scratch. Code, check and test emails to ensure they function reliably and display correctly across different devices and ESPs. Build and configure campaigns in Adobe Campaign Classic. Work closely with marketers, designers and content teams to create digital designs that enhance the customer journey and support engagement. Communicate openly with project teams, using shared tools to highlight progress, surface issues early and keep work moving smoothly. Carry out quality assurance on your own work and support peer reviews to maintain consistent, high-quality delivery. Share guidance on email design best practice and contribute ideas to help overcome design or technical challenges. Take part in concepting and creative sessions, offering thoughtful input and collaborating on new approaches. Prototype new ideas to explore creative possibilities or test feasibility. Qualifications Experience creating HTML emails and working with responsive layouts. Comfortable managing multiple projects and adapting to changing priorities in a busy environment. Understanding of email design best practice, including responsive design, UX/UI principles, and awareness of current industry trends. Able to design and code emails accurately and efficiently, with an understanding of how data and creative elements can support effective campaigns. Strong organisational skills and careful attention to detail. Worried that you don't meet all the desired criteria exactly? We know that everyone is unique, with multiple aspects to their identity and different experiences behind them. We are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you're excited about this role but your experience doesn't align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in. Additional Information Need to know We are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards. We believe everyone should have the opportunity to interview for a role that matches their skills. In collaboration with our Talent, Diversity & Inclusion teams and our employee-led DEI Networks, we identified a range of reasonable adjustments to help you feel comfortable and perform at your best self during the interview process. If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please contact your recruiter directly or email for guidance. We use AI in different parts of our business to boost innovation, improve efficiency, and create new opportunities. We know many candidates use AI to fine-tune their CVs or prepare for interviews, but what we really care about is your unique experiences and achievements. During the interview, we want you to rely on your own knowledge and skills to show us who you really are-your personality, creativity, and abilities. Above all, we're looking for authenticity and can't wait to get to know the real you.
13/10/2026
Full time
Company Description Location: Newbury + ( Hybrid/ Homebased Working) Working hours: Full time 37.5 hours per week - Monday to Friday Grade: E Hybrid We believe that through collaboration and connection with our colleagues we can achieve great things. Our hybrid working approach allows our people to work both in the office and at home, providing the flexibility and resources you need to succeed in your role. We don't require you to be in on specific days; instead, we ask people to come into the office 2-3 days each week, for at least 8 days per month. You should work with your line manager to understand what their expectations are for you, your specific role and your team. Who We Are We're here to build a network the UK can count on - one that connects people, places and potential. Because no matter where you live, what your background is, or how you get online - we think everyone deserves the same chance to stay connected, and with VodafoneThree, that future's being built - today. We're creating more than the UK's best network. We're helping close the digital divide, empower communities and drive meaningful progress. We believe that everyone should feel they belong. Whoever you are and whatever your story, there's space for you here. We're building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves. You'll join a team that genuinely cares - about each other, about our customers, and about the future we're building. From day one, you'll be welcomed, valued and encouraged to bring your whole self to work. Why VodafoneThree Join us and you'll be at the heart of change. That means building responsibly, investing sustainably and creating opportunities that last. We're not just expanding connectivity; we're reimagining what a connected nation looks like. With £11bn invested in 5G and digital infrastructure, your work will directly power businesses, services, and communities across the country. You'll work on real challenges, with real impact, across every corner of the country. Wherever you join us, whatever your role, you'll be helping to build a future that works better for everyone. We move at pace, because what we're building matters - and we're learning as we go. We're proud of the progress we've made, but we're just getting started. Job Description Be a part of our Consumer team where creating and developing products, services and propositions is at the forefront. From the way we interact with our customers, to how we communicate in our campaigns and create data-driven propositions, this is where some of our best ideas are brought to life. We're looking for someone with experience coding HTML for CRM/CVM (Customer Value Management) who enjoys solving problems and creating high-quality customer communications. You'll bring a practical, curious approach to your work and feel confident developing responsive, personalised email content. Reporting into the Senior Campaign Manager, you'll work closely with the campaign build team to shape and deliver customer journeys within Adobe Campaign. You'll collaborate with design, copy and studio teams to develop and code HTML templates from scratch, ensuring they meet agreed timelines and quality standards. This role plays an important part in delivering engaging, multi-channel customer experiences. You'll work alongside colleagues across CVM Campaigns, Product, Data and Marketing, contributing your expertise while learning from others in a supportive, cross-functional environment. Develop accessible, responsive HTML email templates from scratch. Code, check and test emails to ensure they function reliably and display correctly across different devices and ESPs. Build and configure campaigns in Adobe Campaign Classic. Work closely with marketers, designers and content teams to create digital designs that enhance the customer journey and support engagement. Communicate openly with project teams, using shared tools to highlight progress, surface issues early and keep work moving smoothly. Carry out quality assurance on your own work and support peer reviews to maintain consistent, high-quality delivery. Share guidance on email design best practice and contribute ideas to help overcome design or technical challenges. Take part in concepting and creative sessions, offering thoughtful input and collaborating on new approaches. Prototype new ideas to explore creative possibilities or test feasibility. Qualifications Experience creating HTML emails and working with responsive layouts. Comfortable managing multiple projects and adapting to changing priorities in a busy environment. Understanding of email design best practice, including responsive design, UX/UI principles, and awareness of current industry trends. Able to design and code emails accurately and efficiently, with an understanding of how data and creative elements can support effective campaigns. Strong organisational skills and careful attention to detail. Worried that you don't meet all the desired criteria exactly? We know that everyone is unique, with multiple aspects to their identity and different experiences behind them. We are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you're excited about this role but your experience doesn't align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in. Additional Information Need to know We are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards. We believe everyone should have the opportunity to interview for a role that matches their skills. In collaboration with our Talent, Diversity & Inclusion teams and our employee-led DEI Networks, we identified a range of reasonable adjustments to help you feel comfortable and perform at your best self during the interview process. If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please contact your recruiter directly or email for guidance. We use AI in different parts of our business to boost innovation, improve efficiency, and create new opportunities. We know many candidates use AI to fine-tune their CVs or prepare for interviews, but what we really care about is your unique experiences and achievements. During the interview, we want you to rely on your own knowledge and skills to show us who you really are-your personality, creativity, and abilities. Above all, we're looking for authenticity and can't wait to get to know the real you.
Company Description Location: Newbury + ( Hybrid Working) Working hours: Full time 37.5 hours per week - Mon to Fri Duration: 12 months secondment Hybrid We believe that through collaboration and connection with our colleagues we can achieve great things. Our hybrid working approach allows our people to work both in the office and at home, providing the flexibility and resources you need to succeed in your role. We don't require you to be in on specific days; instead, we ask people to come into the office 2-3 days each week, for at least 8 days per month. You should work with your line manager to understand what their expectations are for you, your specific role and your team. Who We Are We're here to build a network the UK can count on - one that connects people, places and potential. Because no matter where you live, what your background is, or how you get online - we think everyone deserves the same chance to stay connected, and with VodafoneThree, that future's being built - today. We're creating more than the UK's best network. We're helping close the digital divide, empower communities and drive meaningful progress. We believe that everyone should feel they belong. Whoever you are and whatever your story, there's space for you here. We're building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves. You'll join a team that genuinely cares - about each other, about our customers, and about the future we're building. From day one, you'll be welcomed, valued and encouraged to bring your whole self to work. Why VodafoneThree Join us and you'll be at the heart of change. That means building responsibly, investing sustainably and creating opportunities that last. We're not just expanding connectivity; we're reimagining what a connected nation looks like. With £11bn invested in 5G and digital infrastructure, your work will directly power businesses, services, and communities across the country. You'll work on real challenges, with real impact, across every corner of the country. Wherever you join us, whatever your role, you'll be helping to build a future that works better for everyone. We move at pace, because what we're building matters - and we're learning as we go. We're proud of the progress we've made, but we're just getting started. Job Description Join our UK Networks team, where we're continually building and enhancing our network, connecting millions of people and businesses across the country. Be part of the team that makes it all happen - simplifying, automating, and bringing better connectivity than ever before, with giga-fast speed, to our customers. You'll join the Networks Budget Governance team, a central function responsible for the end-to-end financial governance of a multi-billion-pound budget across Capex, Opex and operational processes. This is a high-impact role where your work directly supports how we plan, invest and deliver our network infrastructure. What you'll do You'll take ownership of financial performance across Networks, bringing clarity to complex data and enabling better decision-making at senior levels. This role blends financial analysis, governance, stakeholder engagement and process improvement, giving you exposure across a large-scale, fast-moving environment. • Lead end-to-end financial performance reporting across Networks, including forecasting, budget tracking, variance analysis and reforecasting • Deliver Capex and Opex reporting, providing clear insight into performance, risks and opportunities • Identify and track financial risks, ensuring alignment to budget and proactively flagging emerging issues • Support planning cycles including annual budgets, quarterly forecasts and financial reviews • Drive insight and value through performance analysis, JBP tracking and synergy monitoring • Improve reporting processes through automation and standardisation to reduce manual effort and increase speed of insight • Build strong relationships with Finance, PMO and operational teams to provide trusted financial support • Contribute to AI-driven and self-serve reporting capabilities to enhance data accessibility and decision-making Qualifications Who you are You bring a strong analytical mindset with the ability to turn complex financial data into clear, actionable insights. You're comfortable working across multiple stakeholders and thrive in a fast-paced, delivery-focused environment. • Strong analytical and problem-solving capability, with advanced Excel skills (e.g. pivot tables, lookups, automation) • Experience working with financial reporting, forecasting or performance analysis in a complex environment • Ability to build and maintain reporting tools (Power BI experience is beneficial) • Confident communicator who can challenge constructively and influence stakeholders • Strong organisational skills with the ability to manage multiple priorities under pressure • Experience working within governance, PMO or structured delivery environments • Understanding of financial processes, systems (e.g. SAP or Oracle) or data-driven decision-making • Proactive mindset with a focus on continuous improvement and process optimisation Worried that you don't meet all the desired criteria exactly? We know that everyone is unique, with multiple aspects to their identity and different experiences behind them. We are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you're excited about this role but your experience doesn't align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in. Additional Information What we offer We care about our people's success by offering great pay, bonuses, up to 28 days off plus bank holidays, and paid time for charity work. You can personalise our benefits for you and your family, like discounts, vouchers, a pension plan and loads more. We help with your career through our amazing learning tools and top-notch parental leave policies. Need to know We are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards. We believe everyone should have the opportunity to interview for a role that matches their skills. In collaboration with our Talent, Diversity & Inclusion teams and our employee-led DEI Networks, we identified a range of reasonable adjustments to help you feel comfortable and perform at your best self during the interview process. If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please contact your recruiter directly or email for guidance. We use AI in different parts of our business to boost innovation, improve efficiency, and create new opportunities. We know many candidates use AI to fine-tune their CVs or prepare for interviews, but what we really care about is your unique experiences and achievements. During the interview, we want you to rely on your own knowledge and skills to show us who you really are-your personality, creativity, and abilities. Above all, we're looking for authenticity and can't wait to get to know the real you.
13/10/2026
Full time
Company Description Location: Newbury + ( Hybrid Working) Working hours: Full time 37.5 hours per week - Mon to Fri Duration: 12 months secondment Hybrid We believe that through collaboration and connection with our colleagues we can achieve great things. Our hybrid working approach allows our people to work both in the office and at home, providing the flexibility and resources you need to succeed in your role. We don't require you to be in on specific days; instead, we ask people to come into the office 2-3 days each week, for at least 8 days per month. You should work with your line manager to understand what their expectations are for you, your specific role and your team. Who We Are We're here to build a network the UK can count on - one that connects people, places and potential. Because no matter where you live, what your background is, or how you get online - we think everyone deserves the same chance to stay connected, and with VodafoneThree, that future's being built - today. We're creating more than the UK's best network. We're helping close the digital divide, empower communities and drive meaningful progress. We believe that everyone should feel they belong. Whoever you are and whatever your story, there's space for you here. We're building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves. You'll join a team that genuinely cares - about each other, about our customers, and about the future we're building. From day one, you'll be welcomed, valued and encouraged to bring your whole self to work. Why VodafoneThree Join us and you'll be at the heart of change. That means building responsibly, investing sustainably and creating opportunities that last. We're not just expanding connectivity; we're reimagining what a connected nation looks like. With £11bn invested in 5G and digital infrastructure, your work will directly power businesses, services, and communities across the country. You'll work on real challenges, with real impact, across every corner of the country. Wherever you join us, whatever your role, you'll be helping to build a future that works better for everyone. We move at pace, because what we're building matters - and we're learning as we go. We're proud of the progress we've made, but we're just getting started. Job Description Join our UK Networks team, where we're continually building and enhancing our network, connecting millions of people and businesses across the country. Be part of the team that makes it all happen - simplifying, automating, and bringing better connectivity than ever before, with giga-fast speed, to our customers. You'll join the Networks Budget Governance team, a central function responsible for the end-to-end financial governance of a multi-billion-pound budget across Capex, Opex and operational processes. This is a high-impact role where your work directly supports how we plan, invest and deliver our network infrastructure. What you'll do You'll take ownership of financial performance across Networks, bringing clarity to complex data and enabling better decision-making at senior levels. This role blends financial analysis, governance, stakeholder engagement and process improvement, giving you exposure across a large-scale, fast-moving environment. • Lead end-to-end financial performance reporting across Networks, including forecasting, budget tracking, variance analysis and reforecasting • Deliver Capex and Opex reporting, providing clear insight into performance, risks and opportunities • Identify and track financial risks, ensuring alignment to budget and proactively flagging emerging issues • Support planning cycles including annual budgets, quarterly forecasts and financial reviews • Drive insight and value through performance analysis, JBP tracking and synergy monitoring • Improve reporting processes through automation and standardisation to reduce manual effort and increase speed of insight • Build strong relationships with Finance, PMO and operational teams to provide trusted financial support • Contribute to AI-driven and self-serve reporting capabilities to enhance data accessibility and decision-making Qualifications Who you are You bring a strong analytical mindset with the ability to turn complex financial data into clear, actionable insights. You're comfortable working across multiple stakeholders and thrive in a fast-paced, delivery-focused environment. • Strong analytical and problem-solving capability, with advanced Excel skills (e.g. pivot tables, lookups, automation) • Experience working with financial reporting, forecasting or performance analysis in a complex environment • Ability to build and maintain reporting tools (Power BI experience is beneficial) • Confident communicator who can challenge constructively and influence stakeholders • Strong organisational skills with the ability to manage multiple priorities under pressure • Experience working within governance, PMO or structured delivery environments • Understanding of financial processes, systems (e.g. SAP or Oracle) or data-driven decision-making • Proactive mindset with a focus on continuous improvement and process optimisation Worried that you don't meet all the desired criteria exactly? We know that everyone is unique, with multiple aspects to their identity and different experiences behind them. We are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you're excited about this role but your experience doesn't align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in. Additional Information What we offer We care about our people's success by offering great pay, bonuses, up to 28 days off plus bank holidays, and paid time for charity work. You can personalise our benefits for you and your family, like discounts, vouchers, a pension plan and loads more. We help with your career through our amazing learning tools and top-notch parental leave policies. Need to know We are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards. We believe everyone should have the opportunity to interview for a role that matches their skills. In collaboration with our Talent, Diversity & Inclusion teams and our employee-led DEI Networks, we identified a range of reasonable adjustments to help you feel comfortable and perform at your best self during the interview process. If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please contact your recruiter directly or email for guidance. We use AI in different parts of our business to boost innovation, improve efficiency, and create new opportunities. We know many candidates use AI to fine-tune their CVs or prepare for interviews, but what we really care about is your unique experiences and achievements. During the interview, we want you to rely on your own knowledge and skills to show us who you really are-your personality, creativity, and abilities. Above all, we're looking for authenticity and can't wait to get to know the real you.