GIOS Technology Limited

Key Skills: Cisco Voice, Contact Centre, Telephony, WebEx We are looking for Contact Centre Test Lead at London, UK - 2-3 days per week Onsite Must-Have Skills: Experience with Communication Platforms (phones, Workforce Management (WFM), call/screen recording, web chat, etc.) Experience with Telephony Access Layer (connection to the public phone network) Hands-on experience with Gamma, Cisco Webex Platform, and Microsoft Teams Test Assurance & Governance Provide independent QA oversight for the Contact Centre migration programme. Review and challenge vendor test strategies, plans, schedules, and coverage. Ensure appropriate testing is conducted across: Regression testing, Network configuration validation, Disaster recovery/backup validation, Call recording validation, Integration testing, Rollback and recovery testing and End-to-end business process validation Assess risks, gaps, and quality concerns and provide recommendations to leadership. Establish entry/exit quality gates and sign-off criteria. Collaborate with client leadership, vendors, business users, and technical teams. Provide assurance updates, status reports, and escalation management. Facilitate defect triage and governance meetings. Test Management & Delivery Define and baseline test packs and traceability matrices Monitor defect life cycle and enforce Priority 1/Priority 2 zero-tolerance governance Validate test evidence and completion reporting. Ensure business sign-offs and test completion certification are achieved The candidate will support and govern activities across: Image Build Validation, Technical Validation, Test Readiness Quality Gates, User Acceptance Testing, Defect Management, Exit Approval Governance and Programme Closure & Lessons Learned Preferred Experience in insurance or financial services domain. Familiarity with infrastructure migration assurance frameworks. Knowledge of UAT governance and quality gates. Focus Areas Cisco Voice/Contact Centre Testing Gamma Telephony Solutions Cisco Webex Calling & Contact Centre Microsoft Teams Calling Calabrio WFM & QM Enterprise Network Testing Vodafone Connectivity & WAN Services Infrastructure Migration & Cutover Testing Non-Functional Testing (Performance/Resilience) Multi-Vendor Test Leadership

We are hiring Senior Snowflake Developer (dbt/Python/ETL/ELT -Credit Risk, Market Risk, Treasury, or Regulatory) Location: Hybrid 2-3 Days in London Office Should have Snowflake development experience in Banking or Financial Services, Snowflake (including CoCo & Streamlit), dbt (transformations & modelling), Python (automation/engineering), and SQL Server. Prior experience in Enterprise ETL/ELT pipeline design, Star Schema & Dimensional Data Modelling, performance tuning, and source control with CI/CD delivery practices. Strong Financial Services background-specifically within Credit Risk, Market Risk, Treasury, or Regulatory & Finance Reporting-operating inside strict governance frameworks. Hands-on experience modernizing Legacy platforms (eg, Microsoft BI Stack: SSIS, SSRS, SSAS), Control-M workload scheduling, Power BI (Semantic Models & Paginated Reports), and AI/Generative AI applications in data engineering. key Skills: Snowflake Developer (dbt/Python/ETL/ELT -Credit Risk, Market Risk, Treasury, or Regulatory)/AI

We are hiring Java Developer (UK broker-dealer/Capital markets) Location: London - Hybrid/2-3 days Per week in Office Hands-on experience with Java 8/11/17 and Spring Boot. Mandatory experience in the UK broker-dealer and capital markets domain. Strong experience with Python for development, Scripting, or automation. Proficiency in Spring MVC, Spring Security, and enterprise application development. Strong understanding of RESTful APIs, microservices architecture, and event-driven systems. Practical experience with Apache Kafka and/or RabbitMQ. Frontend development experience with Angular or React, JavaScript/TypeScript, HTML5, and CSS3. Experience working with relational databases such as Oracle, SQL Server, or PostgreSQL. Good knowledge of Hibernate/JPA and ORM concepts. Key Skills: Java/UK Broker dealer/Capital Market/Python/Spring Boot/SQL/Angular

Key Skills: SharePoint, M365, Azure, Subscription Edition We are hiring for SharePoint Developer at Manchester, UK Overview We are seeking an experienced SharePoint On-Premises Developer to develop, maintain and support custom solutions across our SharePoint Server environment. Key Responsibilities Develop and maintain custom SharePoint solutions Support SharePoint Server 2019 and Subscription Edition (SE) Troubleshoot complex application and development issues Support remediation and testing of custom solutions during upgrades Develop integrations with other enterprise systems Essential Skills SharePoint Server 2019 & Subscription Edition (SE) Strong SharePoint on-prem development experience C#/.NET JavaScript/TypeScript, HTML and CSS SharePoint APIs/REST APIs Experience with custom SharePoint solutions and integrations Desirable Skills SharePoint Framework (SPFx) React PowerShell Experience modernizing or migrating Legacy SharePoint solutions SharePoint Online/M365 knowledge Certifications (Preferred) Azure Developer Associate (AZ-204) Relevant Microsoft SharePoint/M365 certifications

We are hiring for User Researcher Location: Worthing/Telford - Hybrid/2 days Per week in office Proven experience as a User Researcher within complex digital services, large-scale transformation programmes or similar environments. Demonstrable experience planning and delivering end-to-end user research within multidisciplinary Agile teams. Strong knowledge of qualitative and quantitative research methods. Hands-on experience conducting user interviews, contextual research, usability testing and concept validation. Experience identifying user needs, developing research plans and translating findings into actionable recommendations. Proficiency in user journey mapping, persona development and workshop facilitation. Key Skills: Large-scale transformation/Government Digital Service (GDS)/User journey mapping/Quantitative research

Key Skills: Service Designing, service mapping We are hiring for Senior Service Designer at Manchester/Leeds/Sheffield/Birmingham, UK - 3 days per week Onsite Job Description: Lead service design activity for complex, user-centred digital services, ensuring that services meet user needs, business objectives and government service standards. The role will drive end-to-end service design across multidisciplinary teams, helping to identify opportunities for service improvement, reduce complexity and deliver measurable outcomes for citizens and colleagues. The post holder will provide service design expertise, facilitate collaborative design activities and support strategic decision-making through evidence-based design approaches. Lead the design and improvement of end-to- end services across multiple channels and touchpoints. Plan and conduct service design activities including service mapping, journey mapping, blueprinting and workshop facilitation. Work closely with product managers, user researchers, business analysts, interaction designers, content designers and technical teams to shape service outcomes. Translate user needs, policy requirements and operational constraints into practical service solutions. Identify pain points, risks, dependencies and opportunities across complex service ecosystems. Facilitate stakeholder engagement and alignment across programme, policy, operational and digital teams. Use research insights, data and evidence to inform service design decisions. Support service assessments and ensure alignment with the Government Service Standard. Produce clear design artefacts and recommendations to support delivery and decision making. Coach and influence teams in adopting user-centred design practices. Experience working within UK Government, public sector or highly regulated environments. Strong understanding of the Government Service Standard and Service Manual. Experience supporting services through discovery, Alpha, beta and live phases. Experience working with multidisciplinary teams using agile delivery methodologies. Ability to analyse complex service landscapes and identify strategic improvement opportunities. Experience producing high-quality service design artefacts and recommendations for senior stakeholders.

Key Skills: Oracle HCM Payroll, Oracle Integration Cloud, Oracle Fusion We are hiring for Software Developer at Bristol, UK - 3 days per week Onsite Security Clearance: Active SC Clearance is must have Job Description: Looking for a technical Payroll Software Developer with demonstrable Oracle HCM Payroll experience. The role requires a strong understanding of Oracle payroll processing, payroll runbooks, retrospective payroll calculations/processes, payroll tables and associated development activities. Candidates must have experience developing Oracle Integration Cloud (OIC) integrations, SQL and PLSQL. Essential: Have experience of Oracle Cloud applications, fast formula, payroll, and integrations. Oracle Fusion is what working with. Have experience of OTBI/BI reporting. Can investigate and problem solve issues. Have experience of working in a corporate services or shared services environment. The post holder will be expected to understand some or all the following functionality: Fast Formula, Elements, HCM Extract, HCM Data Loader (HDL), HCM Spreadsheet Loader (HSDL/AD), OTBI/BI, SQL/PLSQL and OIC. Information security Modern standards approach Programming and build (software engineering) Systems design Systems integration User focus Desirable: Public Sector experience